Compaq 319954-001 User Manual

Reference Guide

Compaq Notebook Series

Document Part Number: 319954-001

November 2003

This guide explains how to set up, operate, maintain, and troubleshoot your notebook. It also provides information on battery pack and power management, external device connections, and modem and network connections. The last chapter provides additional reference material on modem commands, safety, and regulatory information.

Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Reference Guide Compaq Notebook Series First Edition November 2003 Document Part Number: 319954-001

Software Product License

Agreement

Your Hewlett-Packard product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Reference Guide iii

Software Product License Agreement

Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

For a notebook supplied with a Microsoft operating system: When you start the notebook and accept the Microsoft End-User License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your notebook. The COA label can usually be found on the bottom of the notebook. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third-party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

iv Reference Guide

Software Product License Agreement

PRODUCT RECOVERY CD-ROM or DVD. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may be used only for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software, or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for Customer’s failure to comply with any of these terms, provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

Reference Guide v

Software Product License Agreement

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and, for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR

52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright © 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial notebook software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a), or as “Restricted notebook software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

SUPPORT POLICY FOR MICROSOFT OPERATING SYSTEMS SERVICE PACK. HP will provide end user support

for HP notebooks that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack is released by Microsoft.

ASSISTIVE TECHNOLOGY. This product is designed for accessibility. It has been tested with industry-leading assistive technology products to ensure equal access to anyone, anytime, anywhere.

vi Reference Guide

Software Product License Agreement

1 Getting Started with Your Notebook

Identifying Parts of the Notebook . . . . . . . . . . . . . . . . . . 1–1

Front Panel and Right Panel Components . . . . . . . . 1–2

Left Panel and Back Panel Components . . . . . . . . . . 1–4

Bottom Panel Components . . . . . . . . . . . . . . . . . . . . 1–6

Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Setting Up Your Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–10

Step 1: Insert the Battery Pack . . . . . . . . . . . . . . . . 1–10

Step 2: Connect AC Power . . . . . . . . . . . . . . . . . . . 1–11

Step 3: Connect a Phone Line . . . . . . . . . . . . . . . . . 1–12

Step 4: Turn On the Notebook. . . . . . . . . . . . . . . . . 1–13

Step 5: Set Up Windows . . . . . . . . . . . . . . . . . . . . . 1–14

2 Basic Operation

Operating Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Default Power Settings . . . . . . . . . . . . . . . . . . . . . . . 2–2

To Reset the Notebook . . . . . . . . . . . . . . . . . . . . . . . 2–3

To Change the Boot Device. . . . . . . . . . . . . . . . . . . . 2–3

To Use the TouchPad . . . . . . . . . . . . . . . . . . . . . . . . 2–4

To Use the Tap to Click Function of

the TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

To Use the Function Hot Keys . . . . . . . . . . . . . . . . . 2–6

To Use the One-Touch Buttons . . . . . . . . . . . . . . . . . 2–7

To Use the Windows and Applications Keys . . . . . . 2–8

Reference Guide vii

Contents

To Type Alternate Graphics Using

the ALT GR Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Using CDs or DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

To Insert or Remove a CD or DVD. . . . . . . . . . . . . 2–10

To Play DVD Movies . . . . . . . . . . . . . . . . . . . . . . . 2–11

To Create or Copy CDs . . . . . . . . . . . . . . . . . . . . . . 2–11

To Write to DVD Media . . . . . . . . . . . . . . . . . . . . . 2–12

Securing Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . 2–12

To Set Up Password Protection . . . . . . . . . . . . . . . . 2–12

To Lock Your Notebook . . . . . . . . . . . . . . . . . . . . . 2–13

To Attach a Security Cable . . . . . . . . . . . . . . . . . . . 2–14

To Protect Against Viruses . . . . . . . . . . . . . . . . . . . 2–15

To Lock the Hard Drive. . . . . . . . . . . . . . . . . . . . . . 2–15

Taking Care of Your Notebook . . . . . . . . . . . . . . . . . . . 2–16

To Protect Your Hard Drive . . . . . . . . . . . . . . . . . . 2–16

To Maintain Your Notebook . . . . . . . . . . . . . . . . . . 2–16

To Safeguard Your Data . . . . . . . . . . . . . . . . . . . . . 2–17

To Extend the Life of the Display . . . . . . . . . . . . . . 2–17

To Clean Your Notebook . . . . . . . . . . . . . . . . . . . . 2–17

3 Battery Packs and Power Management

Managing Power Consumption . . . . . . . . . . . . . . . . . . . . 3–1

How the Notebook Manages Power Automatically . 3–2 To Change Timeout Settings and Create Power

Schemes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Using Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

To Check Battery Status . . . . . . . . . . . . . . . . . . . . . . 3–4

To Respond to a Low-Battery Warning . . . . . . . . . . 3–5

To Recharge the Battery Pack . . . . . . . . . . . . . . . . . . 3–5

To Get the Most from Your Battery Packs . . . . . . . . 3–6

viii Reference Guide

4 Modem and Network Connections

Using the Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

To Connect the Modem . . . . . . . . . . . . . . . . . . . . . . . 4–2

Special Restrictions in Certain Countries . . . . . . . . . 4–3

To Change Your Modem Settings . . . . . . . . . . . . . . . 4–4

Connecting to a Local Area Network (LAN). . . . . . . . . . 4–5

Using a Wireless LAN Adapter . . . . . . . . . . . . . . . . . . . . 4–6

Making Wireless Network Connections

(Select Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

To Turn Wireless Communication On and Off . . . . 4–10

5 Add-On Devices

Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . 5–1

To Insert or Remove a PC Card. . . . . . . . . . . . . . . . . 5–1

To Connect an Audio Device . . . . . . . . . . . . . . . . . . 5–3

To Use an External Monitor . . . . . . . . . . . . . . . . . . . 5–4

To Connect a 1394 Device (Select Models Only). . . 5–6

To Connect an Infrared Device (Select

Models Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

To Use a Port Replicator (Select Models Only) . . . . 5–8

Installing Additional RAM (Memory) . . . . . . . . . . . . . . 5–11

To Install a RAM Expansion Module . . . . . . . . . . . 5–11

To Remove a RAM Expansion Module . . . . . . . . . 5–13

Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . 5–14

To Replace the Hard Drive . . . . . . . . . . . . . . . . . . . 5–14

To Replace the Hard Drive Holder . . . . . . . . . . . . . 5–16

To Prepare a New Hard Drive . . . . . . . . . . . . . . . . . 5–17

Contents

6 Troubleshooting

Troubleshooting Your Notebook . . . . . . . . . . . . . . . . . . . 6–1

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

CD-ROM and DVD Problems. . . . . . . . . . . . . . . . . . 6–3

Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Reference Guide ix

Contents

Heat Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

Infrared Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

Keyboard and Pointing Device Problems . . . . . . . . . 6–6

Local Area Network (LAN) Problems . . . . . . . . . . . 6–8

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

PC Card (PCMCIA) Problems . . . . . . . . . . . . . . . . 6–12

Performance Problems. . . . . . . . . . . . . . . . . . . . . . . 6–13

Power and Battery Pack Problems. . . . . . . . . . . . . . 6–14

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 6–17

Serial, Parallel and USB Problems . . . . . . . . . . . . . 6–18

Startup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–19

Wireless Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 6–21

Configuring Your Notebook . . . . . . . . . . . . . . . . . . . . . 6–23

To Run the BIOS Setup Utility . . . . . . . . . . . . . . . . 6–23

To Change Video Memory Settings Using

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . 6–28

Updating Software and Drivers from the Web . . . . . . . 6–28

Using System Recovery Features. . . . . . . . . . . . . . . . . . 6–28

Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . 6–29

Operating System (OS) CD Repair . . . . . . . . . . . . . 6–30

OS CD Reinstall . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–31

Reinstalling Drivers. . . . . . . . . . . . . . . . . . . . . . . . . 6–32

Restoring Software Applications. . . . . . . . . . . . . . . 6–32

7 Reference Information

Modem Reference Information . . . . . . . . . . . . . . . . . . . . 7–1

Modem Reference (Conexant). . . . . . . . . . . . . . . . . . 7–1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16

Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16

Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

LED Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

Mercury Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–19

x Reference Guide

Exposure to Radio Frequency Radiation . . . . . . . . . 7–19

Wireless Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–23

European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–24

Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–27

Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–28

New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–29

Russia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–31

Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–31

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–31

Index

Contents

Reference Guide xi

Getting Started with

Your Notebook

Identifying Parts of the Notebook

Components included with the notebook may vary by geographical region and the features you selected. The following illustrations identify the standard external components included with most notebook models.

Reference the illustrations that closely match your notebook.

Reference Guide 1–1

Getting Started with Your Notebook

Front Panel and Right Panel Components

Main status lights (left to right):

power mode, hard drive activity, and battery

TouchPad, scroll pad, Click

buttons, and an on-off button

Power button: turns the notebook

on and off

Keyboard status lights

One-Touch buttons

Notebook open/close latch

1–2 Reference Guide

PS/2 port

CD-ROM, DVD, or other drive

Battery pack

Wireless on-off button and

indicator light (select models only)

Infrared port (select models only)

Hard drive

Getting Started with Your Notebook

Main status lights (left to right):

power mode, hard drive activity, and battery

TouchPad, scroll pad, Click

buttons, and an on-off button

Power button: turns the computer

on and off

Keyboard status lights

One-Touch buttons

Notebook open/close latch

Universal serial bus (USB) ports

Reference Guide 1–3

CD-ROM, DVD, or other drive

Audio jacks (left to right): audio

out (headphones), external microphone

Audio mute button, audio mute

light, and volume control

Battery pack

Wireless on-off button and

indicator light (select models only)

Infrared port (select models only)

Getting Started with Your Notebook

Left Panel and Back Panel Components

AC adapter jack

Universal serial bus (USB) ports

RJ-45 jack: connects a network

cable

S-Video out jack

Parallel port (LPT1): use this port

for a parallel printer or other parallel device

Serial port (COM1): use this port

for a serial mouse, modem, printer, or other serial device

External monitor port

Cable lock slot (security

connector)

1–4 Reference Guide

RJ-11 jack: connects the modem

cable

PC Card and CardBus slot and

button (select models only; location varies by model)

IEEE 1394 port

(select models only)

Audio jacks (left to right):

external microphone, audio out (headphones)

Volume control

Audio mute button and audio

mute light

Diskette drive

(select models only)

Getting Started with Your Notebook

AC adapter jack

Two USB ports

RJ-45 jack: connects a network

cable

PS/2 port

Parallel port (LPT1): connects a

parallel printer or other parallel device

External monitor port

Your notebook is equipped with 2 antennas, which are located

✎

near the hinges on the base of the back panel.

S-Video out jack

Cable lock slot (security

connector)

RJ-11 jack: connects a modem

cable

IEEE 1394 port

(select models only)

PC Card and CardBus slot and

button (select models only; location varies by model)

Diskette drive

(select models only)

Reference Guide 1–5

Getting Started with Your Notebook

Bottom Panel Components

Hard drive

Battery latch

RAM (memory) cover

CAUTION: The FCC does not allow unauthorized Mini PCI devices to be

used in the notebook. Installing an unsupported Mini PCI device can prevent your notebook from operating properly and may result in a warning message. To resume proper operation, remove the unauthorized device. Contact Compaq Technical Support if a warning message about your Mini PCI device displays in error.

1–6 Reference Guide

Reset button

Docking port

(select models only)

Mini PCI cover (no user parts

inside)

Getting Started with Your Notebook

Hard drive

Battery latch

Mini PCI cover (no user parts

inside)

RAM (memory) cover

Docking port

(select models only)

Reset button

Reference Guide 1–7

Getting Started with Your Notebook

Status Lights

The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock.

The following diagram shows the main status lights on the front of the notebook.

Power mode

■ On: Notebook is on (even if the display is off).

■ Blinking: Notebook is in Standby.

■ Off: Notebook is off or in Hibernation.

Hard drive activity

On: Notebook is accessing the hard drive.

Battery status

■ Green: AC adapter is connected and the battery pack is fully

charged.

■ Amber: AC adapter is connected and the battery pack is

charging.

■ Blinking: AC adapter is connected and the battery pack is

missing or has a fault.

■ Off: AC adapter is not connected.

1–8 Reference Guide

Getting Started with Your Notebook

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

Caps Lock On: Caps Lock is active.

Num Lock On: Num Lock is active. (The Keypad Lock must also be

on to use the embedded keypad.)

Keypad Lock On: The embedded keypad is active (Fn+F8). Num

Lock must also be on to activate the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard).

Reference Guide 1–9

Getting Started with Your Notebook

Setting Up Your Notebook

WARNING: To reduce the risk of serious injury, read the Safety &

Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.compaq.com/ergo and on the hard drive or on the Documentation Library CD that is included with the product.

When you set up your notebook for the first time, you will connect the AC adapter, charge the battery pack, turn on the notebook, and run the Windows Setup program.

Step 1: Insert the Battery Pack

WARNING: Do not mutilate or puncture battery packs. Do not dispose

of battery packs in fire, or they can burst or explode, releasing

hazardous chemicals. Rechargeable battery packs must be recycled or disposed of properly.

To install the battery pack:

1. Turn the notebook upside down.

2. Insert the connector end of the battery pack into the battery pack compartment, then slide the battery pack in until it latches.

1–10 Reference Guide

Getting Started with Your Notebook

Step 2: Connect AC Power

CAUTION: Use only the AC adapter included with your notebook

(or other approved adapter that meets the power requirements of the notebook). Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty.

1. Plug the AC adapter into the notebook.

2. Connect the power cord to the AC adapter.

3. Plug the power cord into a wall outlet. The notebook battery starts charging.

When unplugging the power cord, unplug it from the outlet

✎

before unplugging it from the AC adapter.

While the battery pack is charging, you can continue with the section “Step 3: Connect a Phone Line.”

Reference Guide 1–11

Getting Started with Your Notebook

Step 3: Connect a Phone Line

1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.)

2. Connect the telephone cord (RJ-11) into a telephone jack.

3. Plug the other end of the telephone cord into the RJ-11 modem jack on the notebook.

For details about using the modem, see “Using the Modem.”

1–12 Reference Guide

Getting Started with Your Notebook

Step 4: Turn On the Notebook

Press the power button above the left side of the keyboard. The notebook boots up, and Windows starts automatically.

If your notebook does not turn on when operating on

✎

battery power, the battery pack may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in for several hours to fully charge the battery pack. Charge times will vary.

WARNING: This notebook is designed to run demanding applications

at full power. As a result of increased power consumption, it is normal for the notebook to feel warm or hot when used continuously. To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods. The notebook complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Reference Guide 1–13

Getting Started with Your Notebook

Step 5: Set Up Windows

Your notebook has the Microsoft Windows operating system preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically and includes opportunities to customize your setup.

1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, locate the code on the bottom of the notebook.

2. Check the modem country or region settings. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options, then select your country/region.

1–14 Reference Guide

Basic Operation

Operating Your Notebook

You can start and stop your notebook by using the power button. However, alternative methods may be required, depending on power considerations, types of active connections, and startup time. This chapter describes several of these methods.

Reference Guide 2–1

Basic Operation

Default Power Settings

Power mode To enter this mode Function

ON—Power status

light is on.

OFF—Power status light is off.

Standby—Power status light blinks.

Hibernation—Power status light is off.

Briefly press the power button.

Select Start > Turn Off Computer > Turn Off. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold the power button for 4 seconds to turn off the notebook.

Select Start > Turn Off Computer > Standby.

-orAllow the system to time out.

If the notebook is already on, briefly press the power button.

-orPress Fn+F12.

-orAllow the system to time out.

Powers on the notebook.

Powers off the notebook.

■ Saves significant

power.

■ Turns off the display

and other components.

■ Maintains current

session in RAM.

■ Restarts quickly.

■ Restores network

connections.

■ Saves maximum

power.

■ Saves current

session to disk, then shuts down.

■ Restores network

connections.

You can also customize the way these power modes work. See the

“Battery Packs and Power Management” chapter in this guide.

2–2 Reference Guide

To Reset the Notebook

Occasionally, Windows or the notebook may stop responding and you will not be able to turn off the notebook. If this happens, try the following procedures in the order listed:

■ If possible, shut down Windows. Press ctrl+alt+del, then select

Shut Down > Restart.

-or-

■ Press the power button for at least 4 seconds until the display

shuts down. Unsaved data will be lost. Press the power button again to restart.

-or-

■ Insert the tip of a paper clip into the reset button on the

bottom of the notebook, then press the power button to restart.

To reset the notebook while it is docked in a port replicator, you can press the reset button on the left side of the port replicator.

To Change the Boot Device

Basic Operation

The notebook normally boots from its internal hard drive. You can also boot the notebook from a diskette drive, a CD-ROM drive, or an internal network interface card.

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press

esc to display the

Boot menu.

3. Use the arrow keys to select the boot device, then press

enter.

If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. See

“Configuring Your Notebook” in the “Troubleshooting” chapter

in this guide.

Reference Guide 2–3

Basic Operation

To Use the TouchPad

The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad.

1 Click buttons. The Click buttons work like the left and right buttons on

a standard mouse.

2 TouchPa d (touch-sensitive pointing device).

3 TouchPad on-off button and indicator light.

4 Scroll pad. The scroll pad causes the contents of the active window

to scroll vertically.

2–4 Reference Guide

Basic Operation

To Use the Tap to Click Function of the TouchPad

The Tap to Click function of your TouchPad is not enabled by default. To enable it, follow the instructions included here:

1. Select Start > Control Panel > Printers and Other Hardware > Mouse. The Mouse Properties dialog box opens.

2. Select the Device Settings tab and then select the Settings button.

3. In the left panel, select Tapping. Then select the Enabling Tapping check box.

4. Select Apply > OK > OK.

The Tap to Click function is now enabled, allowing you to select items on screen by tapping your finger on the TouchPad.

Reference Guide 2–5

Basic Operation

To Use the Function Hot Keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold then release both keys.

This hot key Does this

Fn+F1 Decreases the display brightness.

Fn+F2 Increases the display brightness.

Fn, press the appropriate second key,

Fn+F8 Toggles the built-in keypad on and off. Does

Fn+F12 Initiates Hibernation.

Fn+NumLock Toggles Scroll Lock on and off.

Fn+Page Up Increases the audio volume and cancels the

Fn+Page Down Decreases the audio volume.

Fn+Backspace Mutes/unmutes the audio output.

not affect an external keyboard. If Num Lock is on, then the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard).

mute setting.

2–6 Reference Guide

To Use the One-Touch Buttons

Your notebook includes 5 One-Touch buttons that can start any application or open a document or Web site by pressing a single key.

Basic Operation

Press a One-Touch button to open the corresponding application, document, or Web site.

To program a One-Touch button:

1. Select Start > All Programs > Utilities > One-Touch.

2. On the One-Touch tab, select the button you want to reprogram.

3. Type a label for the button, then select the application, document, folder, or Web site you want the button to open.

4. If you want a label to appear onscreen when you press a One-Touch button, select that option on the Onscreen Display tab.

Reference Guide 2–7

Basic Operation

To Use the Windows and Applications Keys

The Windows key brings up the Windows Start menu. This is the same as selecting the Start button on the taskbar.

The Applications key brings up the shortcut menu for the selected item. This is the same menu that appears when you right-click while pointing at the selected item.

This key combination Does this

Windows key+E Runs Windows Explorer.

Windows key+F1 Runs Windows Help.

Windows key+F Runs Windows Find: Search.

Windows key+M Minimizes all displayed windows.

Shift+Windows key+M Returns all minimized windows to

Windows key+R Runs the Windows Run dialog box.

2–8 Reference Guide

original size.

Basic Operation

To Type Alternate Graphics Using the ALT GR Key

Non-U.S. keyboards have an ALT GR key to the right of the spacebar and keys on the keyboard that show International characters. These special characters appear on the lower-right corner of some keys on the keyboard. For example:

1 Shifted

2 Unshifted

3 ALT GR

» To type an International character, press and hold the ALT GR

key, then press the key containing the International character you want to display.

If your keyboard does not have an ALT GR key, you can use the

✎

ALT key instead of the ALT GR key to get the same result.

Reference Guide 2–9

Basic Operation

Using CDs or DVDs

To Insert or Remove a CD or DVD

CAUTION: Do not remove a CD or DVD while the notebook is reading

it, or the notebook could stop responding and you could lose data. To avoid damage to the disk or drive, be sure to press the CD or DVD firmly onto the spindle.

The location of the CD or DVD drive varies by model.

✎

1. Press the button on the face of the CD or DVD drive. If you are using this drive for the first time, be sure to remove the cardboard packing insert, if present.

2. Press the CD or DVD gently but firmly onto the spindle (label facing up).

-or-

Remove the CD or DVD.

3. Slide the tray back into the module to close it.

If your notebook loses power, you can manually open the drive to

✎

remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it.

2–10 Reference Guide

To Play DVD Movies

If your notebook is equipped with a DVD or other DVD-readable drive, it also includes DVD player software that lets you play DVD movies.

» Select Start > All Programs > Multimedia > DVD Player >

InterVideo WinDVD.

For best performance while playing movies on battery power, set

✎

the Control Panel Power Scheme to Portable/Laptop.

DVDs can have regional codes embedded in the disc data. These

✎

codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region.

Most DVD drives let you change the region code only a limited number of times (usually no more than 4). When you reach this limit, your last change to the region code will be hard-coded on the DVD drive and will be permanent. Your warranty does not cover the expense of correcting this situation. Refer to the Help for your DVD player software for details about setting region codes.

Basic Operation

To Create or Copy CDs

If your notebook is equipped with a DVD/CDRW combo drive, it also includes software such as Roxio Easy CD Creator that lets you copy or create CDs. Follow the instructions that are included with the software. Read and write quality may vary by media.

Reference Guide 2–11

Basic Operation

To Write to DVD Media

If your notebook is equipped with a DVD+RW/R and CDRW combo drive, you must install Roxio Easy CD Creator and Sonic My DVD software from the CDs included with your notebook before you can write to DVD media.

When writing to DVD+R or DVD+RW media, observe the following guidelines:

■ Place the notebook on a flat, stable surface, and ensure that

room temperature is below 90° F.

■ Ensure that the AC adapter is connected to the notebook and

an AC electrical outlet.

■ Close and exit all other software applications, except Roxio

Easy CD Creator (when writing a data disc) or Sonic My DVD (when writing a video disc).

Securing Your Notebook

To Set Up Password Protection

To protect your notebook from access by another user, set up the password protection as follows:

1. Select Start > Control Panel > User Accounts, then select your account.

2. Select Create a Password, then set the password.

3. Select Start > Control Panel > Performance and Maintenance > Power Options.

4. On the Advanced tab, select the option to prompt for a password when the notebook leaves Standby.

To cancel password protection, repeat the preceding steps, but set

✎

an empty password.

2–12 Reference Guide

For complete protection, set passwords in Windows and through the BIOS Setup utility, see “Configuring Your Notebook” in the “Troubleshooting” chapter.

To Lock Your Notebook

To protect against unauthorized access while your notebook is running, lock the notebook before leaving it unattended, or set up a screen saver with a Windows password. You can lock the notebook in either of the following ways:

■ If a One-Touch button is assigned to Quick Lock, press that

button.

-or-

■ Press ctrl+alt+del, then select Lock Computer.

To unlock the notebook, follow your normal logon steps.

Basic Operation

Reference Guide 2–13

Basic Operation

To Attach a Security Cable

Your notebook includes a built-in connector to secure the notebook with a cable and a lock (such as the Kensington MicroSaver lock system, available at many computer stores).

1. Wrap the cable around a secure object.

2. Insert the cable into the security cable slot on the notebook.

3. Lock it with the cable lock key, then store the key in a safe place away from the notebook.

The purpose of security solutions is to act as a deterrent. These

✎

solutions do not prevent the product from being mishandled or stolen.

2–14 Reference Guide

To Protect Against Viruses

Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web.

Your notebook comes equipped with Norton AntiVirus software.

Because new viruses appear frequently, you will also want to keep the program virus definitions up to date. Norton AntiVirus updates are on the Web at

http://www.symantec.com. You can also

get detailed instructions from the program’s online Help.

To Lock the Hard Drive

The notebook enables you to lock its internal hard drive to help keep your information secure.

CAUTION: When you enable the hard drive lock, the current BIOS user

password (or administrator password if that is the only password set) is encoded on the hard drive. If you move the hard drive to

another notebook, you cannot access the drive until you set the user (or administrator) password to match the drive password. After you match the drive password, you can change the

notebook (and drive) password. If you forget the password, you cannot recover your data.

Basic Operation

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press

F2 to enter the BIOS

Setup utility.

3. From the Security menu, enable Password Required to Boot.

4. From the Security menu, enable Internal hard drive lock.

5. Press

Reference Guide 2–15

F10 to save and exit BIOS Setup.

Basic Operation

Taking Care of Your Notebook

Follow these recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss.

To Protect Your Hard Drive

Hard drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

■ Avoid bumps or jolts.

■ Do not operate the notebook while traveling over bumpy

terrain.

■ Put the notebook in Standby or shut it down before

transporting it. This turns off the hard drive. A drop of a few inches onto a rigid surface while the hard drive is operating could destroy data or damage the drive.

■ Carry the notebook in a padded case to protect against bumps

and jolts.

■ Set down the notebook gently.

To Maintain Your Notebook

■ Provide adequate ventilation around the notebook. Always

set the notebook on a flat surface, so that air can flow freely around and underneath it.

■ Always shut down the notebook or put it in Hibernation mode

before putting it into a carrying case or other enclosed space.

■ Do not pick up or carry the notebook by its display.

■ Do not use the notebook outside in the rain or snow

(inclement weather). If the notebook is cold, warm it gradually to avoid condensation.

■ Maintain your battery pack for best performance. See the

“Battery Packs and Power Management” chapter.

2–16 Reference Guide

To Safeguard Your Data

■ Do not use a pointing device or activate any other device that

interrupts operation while the system is starting or stopping.

■ Back up your work regularly. Copy files to diskettes, CDs,

DVDs, and other media, or to network drives.

■ Use a virus-scanning program (such as the Norton AntiVirus

program included with your notebook) to check your files and operating system.

■ Check your disk using the Tools tab in the Disk Properties

window.

To Extend the Life of the Display

■ Set the display brightness to the lowest comfortable level

(

Fn+F1).

■ If you are not using an external monitor, set the Turn off

monitor timeouts (for both AC and battery pack operation) to the shortest comfortable interval.

■ Avoid using a screen saver or other software that prevents the

notebook from changing to Display-off or Standby mode after a timeout period. If you use a screen saver, enable the option to shut off the display after a time delay.

■ Do not disable Display-off or Standby timeouts.

■ If you are using AC power and have no external monitor

attached, put the notebook in Standby mode when not in use.

Basic Operation

To Clean Your Notebook

■ You can clean the notebook with a soft cloth dampened with

clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.

■ Do not use abrasive cleaners, especially on the display. Do

not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth, then gently wipe the display.

Reference Guide 2–17

Battery Packs and Power

Management

Managing Power Consumption

When you are running your notebook on battery power, you can maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life.

During idle periods, the notebook automatically enters power-saving modes after specified timeout periods. You can adjust these timeouts to suit your working habits.

Reference Guide 3–1

Battery Packs and Power Management

How the Notebook Manages Power Automatically

Your notebook enters Hibernation and Standby automatically, and turns off the hard drive and display based on values set in Windows.

When this occurs The result is To resume

No keyboard, pointing device, or other input activity occurs for the specified interval.

The hard drive is not accessed for a specified interval.

No pointing devices are used, no disk drive is accessed, and no port (serial, parallel, or infrared) is active for the specified interval.

The notebook stays in Standby for the specified interval.

CAUTION: Make a habit of saving your work before allowing your

notebook to enter Standby. If power is interrupted while the notebook is in Standby, any information that was not saved will be lost.

The notebook can also enter Hibernation if battery power reaches a critically low level. If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery pack, then turn the notebook off and restart it.

Display is turned off.

Conserves battery power and extends the life of the display.

Hard drive is turned off.

Is usually set to occur shortly after the display is turned off.

Standby is initiated.

Maintains your current session in RAM, and turns off the display and other components to conserve battery power.

Hibernation is initiated.

Saves your current session to the hard drive, and turns off the notebook.

Briefly press any key or move a pointing device to turn on the display.

Begin using the notebook, and the hard drive is turned on.

Briefly press the power button to return to your current session.

Press the power button to return to your previous session.

3–2 Reference Guide

Battery Packs and Power Management

To Change Timeout Settings and Create Power Schemes

You can adjust the length of timeouts after which your notebook automatically shuts down components or enters a power-saving mode. You can also save these settings as a power scheme.

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Select the Power Schemes tab, then enter the settings you want. If you do not want a particular timeout to occur, set the value to Never. See Windows Help for details.

If you want to save the settings as a power scheme, select Save As and enter a name for the scheme.

CAUTION: Do not disable Hibernate support in the Power Options

settings or you will lose all unsaved data if the battery pack becomes completely depleted.

Using Battery Power

For information about how your notebook regulates power consumption and how you can manually reduce power consumption and extend the life of the notebook battery, see the “Battery Packs and Power Management” chapter .

Reference Guide 3–3

Battery Packs and Power Management

To Check Battery Status

From the battery status light

» Check the battery status light on the notebook.

From the Windows taskbar

The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The icon resembles a battery when a battery pack is the notebook’s sole source of power.

■ Place the pointer over the power icon to display the

remaining battery charge. This value is shown as either a percentage of charge remaining or as time remaining.

■ Select the power icon to open the Battery Meter window.

From the Windows Control Panel

» Select Start > Control Panel > Performance and

Maintenance > Power Options, then select the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional power information options.

On the battery pack

1. Remove the battery pack from the notebook. See the “Getting

Started with Your Notebook” chapter in this guide.

2. Press the contact pad on the side of the battery pack. The number of lights that turn on indicates the remaining charge (each light represents 20 percent of a full charge).

3–4 Reference Guide

Battery Packs and Power Management

To Respond to a Low-Battery Warning

The notebook automatically alerts you when the battery power drops to a critically low level. The notebook first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the notebook goes into Hibernation.

After the notebook enters Hibernation in this way, you will not be able to turn it on again until you restore power by using one of the following procedures:

■ Replace the battery pack with a charged one.

■ Plug in the AC adapter.

If you plug in the AC adapter, you can continue to work while

✎

your battery pack recharges.

To Recharge the Battery Pack

CAUTION: The AC adapter is normally warm when plugged into an

AC outlet. The notebook is normally warm while recharging. Do not recharge the notebook in a briefcase or other confined space, or the battery pack could overheat.

» Plug the AC adapter into the notebook.

To get the longest operating time, wait until the battery charge is below 50 percent before recharging, then charge it fully (100 percent). Charging can take several hours. If you continue working while the battery pack charges, the charging time may increase.

The operating time for a fully charged battery pack depends on the notebook model, power management settings, and level of use.

Reference Guide 3–5

Battery Packs and Power Management

To Get the Most from Your Battery Packs

Follow these suggestions to make your battery power last as long as possible:

■ Plug in the AC adapter, especially when using a CD-ROM or

DVD drive, or any external connections such as a PC Card or a modem.

■ Set the display brightness to the lowest comfortable level

(

Fn+F1).

■ Put the notebook in Standby when you will not be using it for

a short while.

■ Put the notebook in Hibernation whenever you want to save

your current session but will not be using the notebook for a day or more.

■ Set the automatic timeout settings to emphasize saving

power. If your notebook has a multispeed processor, use the lower speed on battery power (the default settings conserve battery power).

■ If your notebook has a wireless on-off button, turn off

the wireless function when you are not using it. Press the wireless on-off button to turn off the light.

■ If you have a PC Card, such as a network card, remove it

when you are not using it. Some PC Cards use significant power even while they are inactive.

■ If you work with an application that uses the serial port or a

PC Card, exit the application when you finish using it.

In addition, follow these suggestions to extend the life of your battery packs:

■ Do not leave battery packs unused for long periods. If you

have more than one, rotate them.

■ If you normally use AC power, make a practice of using the

battery pack as your power source at least once a week.

■ Unplug the AC adapter when the notebook is not in use.

3–6 Reference Guide

Battery Packs and Power Management

■ To preserve the life of a battery pack, be sure to charge it

regularly.

■ If the notebook will be unused and unplugged for more than

2 weeks, remove and store the battery pack.

To prevent damage to the battery pack, do not expose it to

high temperatures for extended periods of time.

■ High temperatures accelerate the self-discharge rate of a

stored battery pack. To prolong the charge of a stored battery pack, place it in a cool, dry location.

■ To maintain the accuracy of battery charge displays, calibrate

a battery pack that has been stored for one month or more before using it.

■ Avoid using or charging battery packs at high temperatures.

Reference Guide 3–7

Modem and Network

Using the Modem

You can connect your modem to a telephone line and communicate throughout the world. You can explore the Internet, send and receive e-mail messages, and use your notebook to send and receive faxes. Your notebook contains several software programs that work with your modem:

■ Internet Explorer, for browsing the World Wide Web

■ Outlook Express, for sending and receiving e-mail messages

■ Windows Fax Console, for sending and receiving faxes

For best performance, you can connect to any Internet service provider (ISP) or modem network that has V.90 or V.92 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90 or V.92. (V.92 enables modem on-hold technology that allows an Internet session to be interrupted to answer a phone call, then resumes the Internet session after the call is complete.)

The maximum speed for faxing is 14.4 Kbps, even though the modem is capable of downloading at higher speeds.

Connections

Reference Guide 4–1

Modem and Network Connections

To Connect the Modem

CAUTION: Your built-in modem may not work with multiple phone

lines or a private branch exchange (PBX). It cannot be connected to a coin-operated telephone and does not work with party lines. Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem. Check your telephone line type before connecting your phone line.

4–2 Reference Guide

Modem and Network Connections

Special Restrictions in Certain Countries

■ Many countries impose a blackout period after a modem

repeatedly fails to connect to a service provider. The number of failed attempts and the period you must wait before trying again differ from country to country. Check with your telephone company.

For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get the message “delay.” After the fourth failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get the message “black list.”

■ When your modem is in use, an external surge protector can

prevent notebook damage by lightning or other electrical surges. Connect any approved surge protector to the modem cable whenever you are using the modem.

Reference Guide 4–3

Modem and Network Connections

To Change Your Modem Settings

The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company.

■ Control Panel. Open Phone and Modem Options in Control

Panel to change many modem settings. On the Modems tab, select Properties to set connection speeds, or on the Dialing Rules tab, select Edit to set dialing options.

■ Communications software. Many communications

applications provide options for controlling modem settings. See the Help for your software.

■ AT commands. You can control many aspects of modem

operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with

“AT.” For a list of AT commands for the built-in modem,

see the “Reference Information” chapter.

From the Control Panel, select Phone and Modem Options. On the Modems tab, select Properties. You can type AT commands on the Advanced tab in the space for extra settings.

4–4 Reference Guide

Modem and Network Connections

Connecting to a Local Area Network (LAN)

You can connect to local area networks (LANs). LANs give you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet.

To connect to a LAN:

1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.

2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an RJ-45 connector.

3. Windows automatically detects and sets up a LAN connection. To edit settings, open Network and Dial-up Connections in Control Panel.

See Windows Help for information about setting up and using LAN connections. Select Start > Help and Support. Contact your network administrator for network information.

Two lights at the LAN port indicate the connection status:

■ The yellow light indicates network activity.

■ The green light indicates a 100-Mbps link.

Reference Guide 4–5

Modem and Network Connections

Using a Wireless LAN Adapter

Your notebook model may include a wireless local area network (WLAN) adapter. A WLAN adapter enables your notebook to connect to a compatible wireless network access point or to another, compatible, wireless-enabled notebook. A WLAN adapter cannot be used to connect the notebook to a mobile telephone service, a Bluetooth wireless device, or a cordless telephone.

Setting up a wireless network requires:

■ A notebook equipped with a WLAN adapter—The WLAN

adapter can be integrated or a free-standing add-on, such as a PC Card.

■ A wireless access point—Wireless access point functionality

can be provided by a standalone device or be included with another networking device, such as a router.

Accessing the Internet through a wireless network requires:

■ An Internet access device, such as a broadband cable or

DSL (digital subscriber line) modem or a shared analog modem connected to a phone line.

■ Service from an ISP (Internet service provider).

Hardware requirements for an Internet connection include a WLAN adapter in the notebook, a wireless access point, and a modem. (Notebook appearance varies by model.)

4–6 Reference Guide

Modem and Network Connections

To use a wireless LAN connection:

1. Verify that all drivers required by the WLAN adapter are installed and that the WLAN adapter is correctly configured.

If you are using an integrated WLAN adapter, all required drivers are installed and the adapter is preconfigured and ready for use.

2. If you are using an integrated WLAN adapter, verify that it is enabled. When the WLAN adapter is enabled, the wireless device light is on. If the wireless device light is off, press the wireless device button to enable the WLAN adapter.

To identify the wireless device light and button on your notebook, look on your notebook for the button and light identified with the wireless symbol illustrated here, or refer to your model-specific documentation.

3. Verify that your access point is correctly configured. For instructions, refer to your access point documentation.

4. Verify that you are within range, usually (30 meters) 100 feet, of a compatible WLAN access point (or a compatible wireless-equipped computer).

5. To configure your wireless network connection using Windows XP, follow the instructions available at Start > Help & Support.

For more information about using a WLAN connection:

■ Access the information and Web site links provided at

Start > Help & Support.

■ Refer to the documentation included with your notebook. The

Troubleshooting guide on the Documentation Library CD contains a “Wireless LAN (WLAN) Device Problems” section.

■ Refer to the documentation included with your

supplementary networking devices and services.

Reference Guide 4–7

Modem and Network Connections

Making Wireless Network Connections (Select Models Only)

If your notebook includes a wireless on-off button, you can connect by radio to an 802.11 wireless local area network (LAN) and access computers and other resources on the network.

A wireless network provides all the functions of a typical “wired” network, but also provides for “roaming.” Since your notebook connects to the network by radio rather than through cables, you can move from place to place within the network—from your office to a conference room, for example—and remain on the network the entire time.

WARNING: Exposure to Radio Frequency Radiation.

The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized. To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna should not be less than 20 cm (8 inches) during normal operation, including when the notebook display is closed.

4–8 Reference Guide

Modem and Network Connections

To Prepare for Connections

Before you can connect your notebook to an existing 802.11 wireless network, you need to configure the notebook for the specific wireless connection.

Connecting to a Wireless Network

You can connect to an access point that gives you access to a local area network, or you can connect directly to other computers in an “ad hoc” network.

Before you can connect your notebook to an existing 802.11 wireless network, you have to configure the notebook. For details on how to configure your notebook for wireless networking, open the Windows Help and Support Center and enter “wireless” as a search topic. This provides you with overviews, tutorials, articles, and step-by-step information on setting up your wireless device.

To check the status of your wireless connection, select Start > Control Panel > Network and Internet Connections, then select the connection.

Checking the Wireless Connection Status

If you are within range of your wireless network, your notebook automatically connects. To check the status of your wireless connection, open Network and Internet Connections in Control Panel, then select the connection.

Creating a New Computer-to-Computer (Ad Hoc) Network

You can set up a new network available to other local computers.

1. Select Start > Control Panel > Network and Internet Connections > Network Connections.

2. Select the wireless connection to show its status, then select Properties.

3. On the Wireless Networks tab, select Add to create a new network.

Reference Guide 4–9

Modem and Network Connections

4. Type a name for the new network.

5. If you want to use encrypted communication, clear the automatic key option, then select the following parameters:

❏ Key: ASCII passphrase or hexadecimal key string.

❏ Key format: ASCII for passphrase, hexadecimal for key

string.

❏ Key length: smaller number for 64-bit encryption, larger

number for 128-bit.

6. Select the option to make this a notebook-to-notebook (ad hoc) network.

7. Select OK to save the configuration. This network is added to your list of preferred networks and becomes available to other notebooks.

To Turn Wireless Communication On and Off

Wireless networks and cellular modems are examples of devices

✎

that use wireless communication. Such devices may be restricted in some situations or environments, such as when traveling in an airplane. If in doubt, be sure to ask for authorization before turning on your notebook wireless networking.

In Italy, Singapore, and possibly other countries, you may be required to purchase a license before using the wireless function.

4–10 Reference Guide

Modem and Network Connections

Turning On Communication and Making a Connection

If your notebook has wireless 802.11 capabilities, the wireless indicator light on the front of the notebook turns on when 802.11 communication is turned on.

1. If the notebook is not on, turn it on.

2. If you normally press the wireless on-off button on the front of the notebook to turn wireless 802.11 communication on and off, press the button so the indicator light turns on. This restores your previous wireless configuration.

-or-

Select Start > Control Panel > Network and Internet Connections > Network Connections, then select the wireless network connection icon.

If you are within range of your wireless network, your notebook automatically connects. To check the status of your wireless connection, open Network Connections in Control Panel, then select the connection.

Turning Off Communication and Ending a Connection

1. Close any files that reside on other network notebooks.

2. To turn off the wireless 802.11 communication without turning off the notebook, press the wireless on-off button.

-or-

Right-click the wireless network connection icon in the taskbar, then select Disable.

Putting the notebook in Standby or shutting it down also turns off the wireless function.

Reference Guide 4–11

Add-On Devices

Connecting External Devices

To Insert or Remove a PC Card

The notebook PC Card slot supports standard Type II and Type III PC Cards (PCMCIA and CardBus).

The location and number of the PC Card slots vary by model

✎

series.

Inserting a PC Card

1. Hold the PC Card label side up and its connectors facing the card slot.

2. Aligning the PC Card along the bottom of the slot, slide the PC Card until it is seated. Most cards are properly seated when the outer edge is flush with the casing of the notebook, but some cards are designed to protrude from the case.

Reference Guide 5–1

Add-On Devices

Removing a PC Card

CAUTION: Before removing a PC Card, you must use the Eject Hardware

or Safely Remove Hardware icon in the taskbar, or shut down the notebook. Otherwise, you could lose data.

1. Select the Eject Hardware or Safely Remove Hardware icon in the taskbar, select the card you want to remove, then remove the card. This protects your data and helps avoid unexpected problems.

If needed, you can restart the card by reinserting it.

2. Press the eject button to extend the button, then press the button again to eject the PC Card.

Before you connect any device, check its documentation to see if

✎

you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your notebook and the software you plan to use.

5–2 Reference Guide

To Connect an Audio Device

You can plug in an external microphone, external speakers, or headphones. In addition, if you connect your notebook to the port replicator, you can plug in a stereo source (such as a CD player) or a device that accepts digital audio (such as a digital audio recorder).

CAUTION: The headphone and line-in jacks are three-terminal stereo

jacks. They are not compatible with two-terminal mono plugs. Connecting a mono plug into either of these jacks may damage the notebook.

» Match your notebook to one of the following illustrations and

locate the audio ports on your notebook. Attach the audio cable to the corresponding audio port on the notebook or port replicator.

Add-On Devices

1 External microphone connector

(pink)

2 Audio out (headphones)

connector (green)

When you plug a device into the headphone port, the built-in

✎

speakers automatically turn off. When you plug a device into either audio port on the notebook, any device connected to the corresponding port on the port replicator is ignored.

Reference Guide 5–3

1 Audio out (headphones)

connector (green)

2 External microphone connector

(pink)

Add-On Devices

To Use an External Monitor

Connecting an External Monitor

1. Plug a standard 4-pin S-Video cable to the S-Video out jack on your notebook (yellow connector on the back panel). Plug the other end of the cable to the S-Video in jack on your television. Restart your notebook.

Although your notebook has a 7-pin S-Video out jack, the

✎

notebook accepts either a 7-pin or 4-pin cable connection.

2. Select Start > Control Panel > Appearance and Themes > Display. Then, select the Settings tab > Advanced button > Display tab.

3. To enable the TV, select the red button next to TV.

If the S-Video cable is not plugged into your notebook and TV,

✎

the red button will not be displayed.

4. Select Apply to accept the changes.

5. If you are prompted to restart Windows, select Yes.

Adjusting Monitor Resolution and Other Settings

1. Select Start > Control Panel > Appearance and Themes > Display.

2. On the Settings tab, adjust the Screen area. Other settings are also available.

If you need to increase the refresh rate on the external monitor, you can switch to only the external monitor. An alternative is to make one display a “secondary” display so you can select independent refresh rates:

1. Select Start > Control Panel > Appearance and Themes > Display.

2. On the Settings tab, select the Advanced button, then the Display or Monitor tab. Set the refresh rate on the Monitor tab.

5–4 Reference Guide

Using Dual Display Mode

You can extend your desktop by connecting an external monitor to your notebook.

1. Select Start > Control Panel > Appearance and Themes > Display.

2. Select the Settings tab.

3. Select the second display, then select the option to extend the desktop.

You can set different resolutions and numbers of colors for each display. However, using the Extended Desktop requires video memory for each display. For this reason, higher resolutions and higher numbers of colors may cause unexpected behavior on the displays. Try starting with 1024 × 768 resolution on the external display and 64 K colors (16-bit) on both displays. You can then try higher settings to see whether they work for your applications. In addition, certain operations such as playing DVDs and running 3D graphics require extra video memory, so you may have to adjust display settings.

If you play a DVD movie, the movie will show only on the primary display. To change the primary display, go to the Settings tab of Display Properties (see the steps above), right-click the display you want, and select Primary.

Add-On Devices

Reference Guide 5–5

Add-On Devices

To Connect a 1394 Device (Select Models Only)

If your notebook has a 1394 port (also known as FireWire), you can use it to connect devices such as audio and video equipment, disk drives, printers, and other notebooks.

Attach the device cable to the 1394 port. Windows automatically recognizes the device.

The 1394 port is a 4-wire port. If you want to connect a device that has a 6-wire plug, you can purchase a simple adapter if the device is unpowered, or a hub if the device requires power.

If you have problems making this connection, go to the device

✎

manufacturer Web site for the latest version of the driver for the device.

To Connect an Infrared Device (Select Models Only)

Select models include an infrared port. By default, the infrared

✎

port is enabled.

If your model has an infrared port (a small, rectangular lens located on the front of the notebook), your notebook has wireless serial communication capability. That is, your notebook and other infrared devices, such as printers or other notebooks, can communicate wirelessly using this port.

5–6 Reference Guide

Using the Infrared Port

■ Make sure the infrared port of your notebook and the infrared

port of the device with which you want to communicate are positioned in a straight line facing each other. The 2 ports should be no more than (1 meter) 3.3 feet apart with no obstructions in between. Noise from nearby equipment can cause transmission errors.

■ To check the status of communications, open Wireless Link

by selecting Start > Control Panel > Printers & Other Hardware > Wireless Link.

Avoiding Standby While Using Infrared

Standby is not compatible with infrared transmission.

If the notebook is in Standby, an infrared transmission cannot be initiated.

If Standby is initiated during an infrared transmission, the transmission stops. The transmission should resume when the notebook exits Standby, or you may need to resend the infrared transmission. To exit Standby, briefly press the power button.

Add-On Devices

Printing to an Infrared Printer

Install your printer and assign it to the notebook infrared port. You can then print from your applications as you would to any other printer.

Transferring Files Through an Infrared Connection

You can use your notebook infrared port to transfer files by using Wireless Link. See the Windows online Help for instructions on using Wireless Link.

Reference Guide 5–7

Add-On Devices

To Use a Port Replicator (Select Models Only)

A port replicator provides your notebook with external connections that you can leave in place whenever you remove the notebook. Instead of disconnecting and reconnecting peripheral devices, you can simply undock and dock the notebook.

CAUTION: Use only the approved AC adapter that meets the power

requirements of the notebook.

Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty.

You can dock or undock the notebook in any power state: on, off, Standby, or Hibernation. Make sure, however, that the notebook is not entering into or resuming from Standby or Hibernation when you dock or undock, or the notebook could lock up.

Before docking or undocking your notebook, save your data and

✎

close any applications associated with external connections that might be affected. Do this as a precaution against an unlikely docking problem.

To Dock to the Port Replicator

1. Plug in the AC adapter, then connect it to the back of the port replicator. You can also operate the port replicator using power from the notebook battery.

2. Remove the rubber cover from the docking connector on the bottom of the notebook.

5–8 Reference Guide

Add-On Devices

3. Align the notebook with the locator posts on the port replicator.

4. Press the notebook down until it snaps into place.

5. If the notebook is off, open the notebook and press the power button to turn it on. The lights on the port replicator turn on.

When the notebook is docked, you can use the notebook security connector to secure the notebook. To secure both the notebook and port replicator, install the cable lock in the security connector next to the undock button. This will also lock the undock button.

If a device is connected to an audio port on the notebook, any

✎

device connected to the corresponding port on the port replicator is ignored.

Reference Guide 5–9

Add-On Devices

To Undock from the Port Replicator

1. Press down the undock button on the right side of the port replicator.

2. Lift the notebook out of the port replicator.

5–10 Reference Guide

Add-On Devices

Installing Additional RAM (Memory)

The notebook has 2 slots that hold 2 RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.

To Install a RAM Expansion Module

Use only PC2100 DDR-266-MHz or higher RAM.

You will need a small Phillips screwdriver for these steps.

CAUTION: The internal components of your notebook are extremely

sensitive to static electricity and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge static electricity by touching the metal shielding around the connectors on the back of the notebook.

1. Save your work and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord

4. Remove the battery pack.

5. Turn the unit bottom-side up, loosen the screws holding the RAM cover, then remove the cover.

6. Match your notebook to one of the following illustrations. Insert the RAM board into the connector at about a 30-degree angle until it is fully inserted. Then press down at both sides until both latches snap closed.

Reference Guide 5–11

Add-On Devices

7. Replace the cover.

8. Insert the battery pack.

5–12 Reference Guide

Add-On Devices

To Remove a RAM Expansion Module

You may want to remove a RAM module so you can install a larger one. You will need a small Phillips screwdriver for these steps.

CAUTION: Your notebook internal components are extremely sensitive to

static electricity and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge static electricity by touching the metal shielding around the connectors on the back of the notebook.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord

4. Remove the battery pack.

5. Turn the unit bottom-side up, loosen the screws holding the RAM cover, then remove the cover.

6. Match your notebook to one of the following illustrations. Release the 2 latches at the sides of the Ram board, so the free edge of the board pops up.

Reference Guide 5–13

Add-On Devices

7. Pull the board out of the connector.

8. Replace the cover.

9. Insert the battery pack.

Replacing the Hard Drive

To Replace the Hard Drive

You will need a small Phillips screwdriver for this procedure.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord

4. Remove the battery pack.

5. Turn the unit bottom-side up.

5–14 Reference Guide

Add-On Devices

6. Match your notebook to one of the following illustrations. Use a pointed tool to remove the plugs from the 2 or 3 screw holes, then remove the screws. The number of screws varies by model.

7. Gently pull the hard drive out of the notebook.

8. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly.

9. Reinstall the hard drive screws and plugs.

If you are installing a new hard drive, you should create a Utility

✎

partition on the drive before loading any software.

Reference Guide 5–15

Add-On Devices

To Replace the Hard Drive Holder

If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the hard drive you are removing. You will need a small Phillips screwdriver for this procedure.

1. Remove the 4 screws from the sides of the holder and drive case, then slide the drive out of the holder.

2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins.

3. Carefully put the pin connector attachment back onto the pins on the end of the new hard drive. Work alternately at each end so that the connector slides on evenly without bending the connector pins.

4. Insert the drive into the holder.

5. Reinstall the screws into the holder and drive case.

5–16 Reference Guide

To Prepare a New Hard Drive

When you install a new hard drive, you also need to prepare it to be able to work with your notebook.

If you want to restore the Windows software and operating system that were originally installed on your notebook, follow the system recovery procedures described in the “Troubleshooting” chapter of this guide.

Add-On Devices

Reference Guide 5–17

Troubleshooting

Troubleshooting Your Notebook

This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented.

Here are some other sources of information for troubleshooting:

■ Use the Windows troubleshooters. Select Start > Help and

Support.

■ Select the question mark One-Touch key located at the top of

the keyboard.

■ See the Microsoft Windows manual shipped with the

notebook.

■ Refer to the Worldwide Telephone Numbers booklet to

contact customer service for help and support.

Reference Guide 6–1

Troubleshooting

Audio Problems

If No Sound Is Audible

■ If your model has a volume control, press the + (plus) button

to increase the volume.

■ Select the speaker icon on the taskbar (if present). Clear the

Mute all check box if selected. If your model has an audio mute button, press it so the indicator light goes off.

■ When you are operating your notebook in MS-DOS mode

(for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities.

If Sound Does Not Record

■ Plug in an external microphone. The notebook does not have

a built-in microphone.

■ Check the software controls for recording sound by selecting

Start > All Programs > Accessories > Multimedia (or Entertainment) > Sound Recorder.

■ In Volume Control, select Option > Properties, and make sure

the microphone is enabled in the recording controls.

If You Hear Loud, High-Pitched Feedback from the Speakers

■ In the Volume Control, try reducing the Master volume by

selecting the speaker icon in the taskbar.

■ In Volume Control, select Options > Properties, then select

the microphone option for the playback settings. Also in Volume Control, make sure the microphone is muted.

6–2 Reference Guide

Troubleshooting

CD-ROM and DVD Problems

If You Cannot Boot from a CD or DVD

■ Make sure the CD or DVD is bootable.

■ Make sure the CD-ROM/DVD drive is selected as the boot

device. See the “Basic Operation” chapter in this guide to change the boot sequence.

■ Restart the notebook by selecting Start > Turn Off

Computer > Restart.

If a DVD Plays Erratically

■ Dirt or smudges can cause a disc to skip. Clean the disc with

a soft cloth. If the disc is badly scratched, it will probably have to be replaced.

■ If you are playing the DVD on battery power, try changing

the power scheme.

If You Get a Region Code Error When Playing a DVD Movie

DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a Region Code error, you are trying to play a DVD intended for a different region.

If the Notebook Cannot Read a CD or DVD

■ For a single-sided CD or DVD, make sure the disc is placed

in the drive with the label facing up.

■ Clean the disc.

■ Wait 5 to 10 seconds after closing the tray to give the

notebook time to recognize the disc.

Reference Guide 6–3

Troubleshooting

■ Restart the system: remove the disc from the drive, and select

Start > Turn Off Computer > Restart.

■ If you created the CD on a DVD/CDRW combo-type drive,

try using a different media brand. Read and write quality may vary for media.

If a DVD Movie Does Not Fill the Screen

Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disc over and play the other side.

Display Problems

If the Notebook Is On, But the Screen Is Blank

■ Move the mouse or tap the TouchPad. This will wake the

display if it is in Display-off mode.

■ If the notebook is cold, allow it to warm up.

If the Screen Is Difficult to Read

■ Set the display resolution to its default setting of 1024 × 768

or higher, depending on your model, by selecting Start > Control Panel > Appearance and Themes > Display.

■ Adjust the size of the desktop icons and labels.

■ Adjust the brightness of the screen.

If an External Display Does Not Work

■ Check the connections.

■ The external monitor may not be detected. In the BIOS Setup

utility, try setting Video Display Device to Both in the System Devices menu.

■ If you are using a TV connected to the S-Video port, you

must activate the TV.

6–4 Reference Guide

Troubleshooting

■ Install the driver or .inf file for your specific monitor

❏ Select the external monitor as the primary display device

in the display properties

❏ Continue to toggle Fn+F5 until the external display is

enabled.

Hard Drive Problems

If the Notebook Hard Drive Does Not Spin

■ Make sure the notebook has power. If necessary, connect the

AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook.

■ Remove and reinsert the hard drive.

If the Hard Drive Makes a Buzzing or Whining Noise

■ See whether the noise is coming from elsewhere, such as

from the fan or a PC Card drive.

■ Back up the drive immediately.

If Files Are Corrupted

■ Open My Computer, and the disk you want to scan. Select

File > Properties. Select the Check Now box under the Error-checking section of the Tools tab.

■ Run the virus-scanning program.

■ If necessary, you can format the hard disk and reinstall the

original factory software using the system recovery features described in this guide.

Reference Guide 6–5

Troubleshooting

Heat Problems

Your notebook normally gets warm during routine operation.

If the Notebook Gets Abnormally Hot

■ Always set the notebook on a flat surface, so that air can flow

freely around and underneath it.

■ Make sure the air vents on the bottom and sides of the

notebook are clear.

■ Keep in mind that games and other programs that drive CPU

usage toward 100 percent can increase the notebook temperature.

Infrared Problems

If You Have Problems with Infrared Communications

■ Make sure the line of sight between the 2 infrared ports is not

blocked, and that the ports face each other as squarely as possible. (The notebook infrared port is located on the front of the notebook.) The ports should be no more than one meter apart.

■ Check settings in the Device Manager:

1. Select Start > Control Panel > Performance and

Maintenance > System.

2. On the Hardware tab, select Device Manager and expand

the infrared devices. Select the infrared port and make sure that the device is enabled.

■ Make sure only one application is using the infrared port.

Keyboard and Pointing Device Problems

Use these suggestions for built-in or external devices.

✎

6–6 Reference Guide

If the Pointer Is Difficult to Control

■ Adjust the pointer controls by selecting Start > Control

Panel > Printers and Other Hardware > Mouse.

■ Ensure that your thumb or palm is not pressing or near the

TouchPad on-off button while typing.

■ Use an external mouse if using the TouchPad is difficult.

If the TouchPad Does Not Work

■ Press the TouchPad on-off button to turn on the light.

■ Do not touch the TouchPad while the notebook is rebooting

or resuming from Standby mode. If you do, try the following: press a key on the keyboard to restore normal operation.

■ If an external mouse is connected, the built-in pointing

devices are normally disabled. You can change this setting with the BIOS Setup utility. See “Configuring Your

Notebook” in this chapter.

■ Restart the notebook by selecting Start > Turn Off

Computer > Restart.

Troubleshooting

If the TouchPad Moves the Pointer or Cursor While You Type

Press the TouchPad on-off button to turn off the TouchPad while you type.

If a PS/2 Scroll Mouse Does Not Work

■ The TouchPad must be disabled for the mouse scroll feature

to work. In the BIOS Setup utility, make sure the External Pointing Devices option in the System Devices menu is set to Auto. See “Configuring Your Notebook” in this chapter.

■ Put the notebook into Standby or turn it off before you attach

the scroll mouse, so that it will be detected properly.

If you want to use the TouchPad again, you must put the notebook into Standby or shut it down before you detach the scroll mouse.

Reference Guide 6–7

Troubleshooting

Local Area Network (LAN) Problems

If the Built-In Network Adapter Does Not Connect to the LAN

■ Check all cables and connections. Try connecting at a

different network station, if available.

■ Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T

operation, or Category 5 for 100Base-TX operation. Maximum cable length is (100 meters) 330 feet.

■ Select Start > Help and Support > and use the Networking

troubleshooter.

■ Open the hardware Device Manager:

1. Select Start > Control Panel > Performance and

Maintenance > System.

2. If the network interface is disabled, try to enable it. If it

has a conflict, try disabling another device.

If You Cannot Browse the Network Neighborhood or My Network Places

Select Start > Search > Notebooks or People to look for a notebook.

If You Cannot Log In to Netware Servers

If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server frame type. Check with your network administrator.

If a Network Connection Responds Slowly

If your network connection uses a proxy server, try enabling the option for bypassing the proxy server for local addresses. You can do this in Control Panel under your network connection properties.

6–8 Reference Guide

Troubleshooting

Memory Problems

If a Message Reports That You Are Out of Memory

■ Make sure drive C is not running low on free space.

■ If you are having memory problems while running MS-DOS

programs, select Start > Help and Support. Use the MS-DOS or Application and Software troubleshooter in Windows Help.

■ The full amount of RAM in your notebook is not available

for running applications. A certain amount of RAM is used for display memory. The amount of display memory is shown in the BIOS Setup utility.

If Memory Does Not Increase After Adding RAM

Make sure your notebook is using only PC2100 DDR 266-MHz or higher memory (RAM) modules.

If the Notebook Beeps But Does Not Start After Adding RAM

You installed an incompatible type of RAM. Remove the module.

Modem Problems

If the Modem Seems Slow

■ Excess static or noise on a line reduces the overall

transmission speed of the modem connection. If necessary, contact your telephone company about fixing this type of problem.

■ If you are dialing internationally, line noise is often a problem

that is difficult or impossible to eliminate.

■ If you have call-waiting, disable it. Your telephone company

can provide instructions. Call-waiting can cause symptoms similar to static.

Reference Guide 6–9

Troubleshooting

■ Eliminate extra connections in the line. If possible, connect

directly to the wall jack.

■ Try another telephone line, preferably one normally used for

a fax machine or modem.

If the Modem Does Not Dial or No Dial Tone Is Detected

■ Check all cables and connections.

■ Connect a standard telephone to the phone line and make sure

the line is working.

■ Make sure someone else is not using the same phone line.

■ Try another telephone line, preferably one normally used for

a fax machine or modem.

■ If you are in a foreign country, the dial tone may not be

recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.

If the Modem Dials Incorrectly

■ Check the telephone number you entered, including any

digits required for outside access or long distance.

■ In Control Panel, open Phone and Modem Options. Check the

dialing options—look for duplicate digits for outside access or long distance.

■ Make sure the number you are calling is not busy.

■ If you are in a foreign country, the dial tone may not be

recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.

■ If you have call-waiting, disable it. Your telephone company

can provide instructions.

6–10 Reference Guide

If the Modem Dials, But Does Not Connect

■ Make sure you are using an analog telephone line (2, 3, or

4 wires). You must not use a digital line. In a hotel, ask for a data line.

■ Try another telephone line, preferably one normally used for

a fax machine or modem.

■ The modem at the other end may have a problem. Try dialing

to a different modem.

If the Modem Is Not Detected

■ Check the modem setup. In Control Panel, open Phone and

Modem Options. Check the COM port.

■ Open the hardware Device Manager:

1. Select Start > Control Panel > Performance and

Maintenance > System.

2. If the modem is disabled, try to enable it. If it has a

conflict, try disabling another device.

■ If you are running fax software using fax Class 2, try using

Class 1.

Troubleshooting

If the Modem Dials, But You Cannot Hear It

■ If your model has an audio mute light, make sure it is turned

off. If it is on, press the audio mute button.

■ Check the speaker volume setting.

■ In Control Panel, open Phone and Modem Options, then

select the modem and select Properties. Check the volume setting on the General tab.

If the Modem Connects, But Transferred Data Is Bad

■ In Control Panel, open Phone and Modem Options. Make

sure the parity, speed, word length, and stop bits match on the sending and receiving modems.

■ Try a different phone line or dial a different server number.

Reference Guide 6–11

Troubleshooting

If the Modem Causes an ERROR Message

A string of AT commands may contain an incorrect command. If you entered commands as extra settings for the modem in Control Panel or in your communications software, check the commands.

If the Modem Does Not Fax

■ If you are using fax Class 2 in the fax software, try using

Class 1.

■ Close any other communications programs.

■ If you are faxing by printing from an application, make sure

you have selected the fax printer.

■ Try turning off power management features temporarily.

If Excessive Line Current Is Detected

Make sure you are using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line.

If the Modem Clicks Repeatedly, But Does Not Connect

■ Make sure you are using an analog telephone line (2, 3, or

4 wires). You must not use a digital line. In a hotel, ask for a data line.

■ Check all cables and connections.

PC Card (PCMCIA) Problems

If the Notebook Does Not Recognize a PC Card

■ Remove and reinsert the PC Card.

■ Restart the notebook by selecting Start > Turn Off

Computer > Restart.

■ Try the card in another notebook to see whether the card

functions properly.

6–12 Reference Guide

Troubleshooting

■ Zoomed Video is not supported.

■ If the card requires an IRQ, make sure one is available. Open

the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

If a Network PC Card Stops Communicating Properly

■ The card may have been reset if the notebook entered

Standby or was shut down. Exit any applications, then remove and reinsert the card.

■ Check settings in the Control Panel.

If a PC Card Modem Is Not Working

Disable the internal modem:

1. Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

2. Select Modem to list the current modem devices.

3. Select the internal modem, then select the option to disable the modem.

Performance Problems

For best performance, your notebook should have at least 128 MB of memory (RAM). Connect your notebook to an AC power outlet for maximum speed.

If the Notebook Pauses or Runs Sluggishly

■ This may be normal Windows behavior. Background

processing can affect response time.

■ Certain background operations (such as a virus-scanning

program) can affect performance.

■ Press ctrl+alt+del and use Task Manager to see if an application

is not responding.

Reference Guide 6–13

Troubleshooting

■ Restart the notebook by selecting Start > Turn Off

Computer > Restart.

■ Some file browsers respond slowly while processing graphics

or waiting for broken network connections to time out.

■ If the notebook hard drive frequently runs (as indicated by

the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook hard disk. If this occurs frequently, consider installing additional memory.

■ Check the amount of available free disk space. Delete

temporary and unneeded files.

If the Notebook Stops Responding

■ Press ctrl+alt+del and use Task Manager to end the application

that is not responding.

■ Press the power button for at least 4 seconds to turn off and

reset the notebook. Unsaved data will be lost. Then press the power button again to turn the notebook back on.

■ If nothing happens, insert the tip of a paper clip into the

reset button on the bottom of the notebook. Then press the power button to turn the notebook back on.

■ To avoid lockup problems, avoid turning the notebook off or

putting it into Standby while graphic-intensive applications are running.

Power and Battery Pack Problems

If the Notebook Turns Off Immediately After It Turns On

Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery pack.

6–14 Reference Guide

If the Notebook Keeps Beeping

The notebook beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery pack or plug in the AC adapter.

If the Battery Pack Does Not Charge

■ Make sure the AC adapter is fully plugged into the

power source and the notebook, and that the light on the adapter is on.

■ If you are using a power strip, remove the AC adapter from

the power strip and plug it directly into a wall outlet.

■ Make sure the battery pack is fully installed and locked in

place.

■ Make sure you are using only the AC adapter included with

your notebook (or other approved adapter that meets the power requirements of the notebook). Do not use a 60-watt,

3.16-amp adapter.

■ Move the notebook away from any nearby heat source.

Unplug the AC adapter and allow the battery pack to cool down. If the battery pack gets too hot, it will not charge properly.

■ If available, try another battery pack and AC adapter.

Troubleshooting

If the Notebook Has a Short Operating Time

■ Conserve power using any of the suggestions listed in the

“Battery Packs and Power Management” chapter in this

guide.

■ If you are running an application that has an automatic save

feature (such as Microsoft Word), disable this feature or increase the specified save time to reduce hard disk access.

■ If the operating time has gradually become shorter and the

battery pack is more than a year or two old, you may need to replace the battery pack.

Reference Guide 6–15

Troubleshooting

■ Heavy modem use can impact battery-operating time.

■ PC Card use can impact battery-operating time.

■ Test and recondition the battery pack every 3 months.

If the Time Remaining for the Battery Pack Is Not Correct

The Time Remaining is an estimate, not a precise value, and is based on the rate at which the notebook is using power at the moment. This value therefore depends on your current task and assumes that you will continue using power at the same rate until the battery pack runs out. So, if you check the Time Remaining while the notebook is performing a task requiring a good deal of power (such as reading from a CD or DVD), the value will probably show less time remaining than you really have, since you will probably later switch to tasks that require less power.

If the Notebook Does Not Enter Standby Mode as Expected

■ If you have a connection to another computer, the notebook

will not enter Standby if the connection is active.

■ If the notebook is performing an operation, it normally waits

for the operation to finish before going into Standby.

If the Notebook Does Not Enter Hibernation as Expected

■ Make sure Hibernation support is enabled. From Control

Panel, open Power Options, then select the Hibernate tab.

■ Check the Power Schemes tab. Make sure the Hibernation

timeouts for both AC power and battery power are not set to Never.

6–16 Reference Guide

Troubleshooting

Printing Problems

You will be able to solve most printing problems by using the

✎

Print troubleshooter in Windows Help. Select Start > Help and Support.

If a Serial or Parallel Printer Does Not Print

■ Make sure the printer is on and has paper in it.

■ Make sure you are using the correct printer cable or cable

adapter, and that the cable is secure at both ends.

■ Check for printer errors.

If the Left Edge of Printed Output Is Missing

Certain applications may not work properly with 600-dpi printers. If you are using such a printer, try selecting a compatible printer driver for a 300-dpi printer.

If an Infrared Printer Does Not Print

■ Make sure the line of sight between the 2 infrared ports is not

blocked, and that the ports face each other as squarely as possible. (The notebook infrared port is located on the front of the notebook.) The ports should be no more than one meter apart.

■ Make sure the printer is on and has paper in it.

■ Check for printer errors.

■ Make sure Windows is running; otherwise, infrared printing

is not available.

Reference Guide 6–17

Troubleshooting

Serial, Parallel and USB Problems

If a Serial Mouse Does Not Work

■ Make sure you followed the manufacturer’s installation

instructions completely and have installed the mouse properly. If not, repeat the procedure.

■ Make sure the port connection is secure.

■ Restart the notebook by selecting Start > Turn Off

Computer > Restart.

■ Check mouse settings in Control Panel by selecting Start >

Control Panel > Printers and Other Hardware > Mouse.

■ Use a mouse that connects to the USB or PS/2 port. If you

have a PS/2 keyboard connected, use a PS/2 Y adapter.

■ Check the port settings in Control Panel. Open the hardware

Device Manager, then select Ports (COM & LPT).

If a Serial Modem Does Not Work Properly

■ Make sure the port connection is secure.

■ Use the Modem troubleshooter in Windows Help. Select

Start > Help and Support.

■ In Control Panel, open Phone and Modem Options, and check

the modem settings.

■ Disable the internal modem:

1. Open the hardware Device Manager. Select Start >

Control Panel > Performance and Maintenance > System.

2. Select Modem to list the current modem devices.

3. Select the internal modem, then select the option to

disable the modem.

■ Check the port settings in Control Panel. Open the hardware

Device Manager, then select Ports (COM & LPT).

6–18 Reference Guide

Troubleshooting

If the Serial or Parallel Port Is Not Working

■ Make sure the port connection is secure.

■ Check the port settings in Control Panel. Open the hardware

Device Manager, then select Ports (COM & LPT).

If the USB Port Is Not Working

■ Contact the vendor of the peripheral device for the latest USB

drivers.

■ Check the port settings in Control Panel. Open the hardware

Device Manager, then select Universal Serial Bus Controller.

Startup Problems

If the Notebook Does Not Respond When You Turn It On

■ Connect the AC adapter.

■ Reset the notebook by inserting the tip of a paper clip into

the reset button on the bottom of the notebook. Then press the power button to turn it on.

■ If the notebook still does not respond, remove the battery

pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button.

If the Notebook Will Not Boot from Battery Power

■ Make sure the battery pack is properly inserted and fully

charged. Check the battery charge by removing it and pressing the pad on the side of the battery pack. The lights show the charge level.

■ If available, try another battery pack.

Reference Guide 6–19

Troubleshooting

If the Notebook Will Not Boot from the Diskette Drive

■ Make sure the diskette drive is selected as the boot device.

See the “Basic Operation” chapter in this guide for directions.

■ If you are using a USB diskette drive, use the BIOS Setup

utility to make sure Legacy USB Support is enabled. If your notebook also has a built-in diskette drive, use the BIOS Setup utility Boot menu to make sure the USB diskette drive is the first device under Removable Drive.

If the Notebook Stops Responding After Booting

Check whether you are connected to a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.

If the Notebook Takes a Long Time to Resume After Entering Standby

The notebook can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been reinitialized, the Windows desktop will appear.

6–20 Reference Guide

Troubleshooting

Wireless Problems

If You Have Problems with Wireless 802.11 Communication

■ Make sure the wireless indicator light is on.

■ If your notebook includes Bluetooth capabilities, make sure

wireless 802.11 communication is turned on. Select Start > All Programs > Utilities > Wireless Configuration, then make sure that the 802.11 button is enabled.

■ Make sure you are using the correct SSID and channel

settings.

■ Make sure you are in range of an access point (for an

infrastructure connection) or other wireless notebook (for an ad hoc connection).

■ When you log on to an 802.11 network via an access point,

yet your notebook cannot connect to network resources, your notebook may not have been assigned an IP address. If the subnet mask for your wireless connection is

255.255.000.000, the network server did not assign an IP address to your notebook, and you may have to release and renew your network IP address. If releasing and renewing the IP address does not fix the problem, the access point may need to be rebooted.

■ If you want to change the SSID to a different value to connect

to a different access point, or if you want to change from Infrastructure mode to Ad Hoc mode, you may first have to release and renew the Internet IP address.

■ See “Local Area Network (LAN) Problems” in this chapter.

Reference Guide 6–21

Troubleshooting

If You Have Trouble Connecting to Another Notebook in the Network Neighborhood or My Network Places

■ Wait a few minutes, then press F5 to refresh the list of

notebooks on the network.

■ Select Start > Search > Notebooks or People to locate the

notebook.

If You Cannot Connect to a Particular Notebook on the Network

■ Make sure the notebook is properly connected to the network.

■ Make sure your TCP/IP setup is correct for your network by

selecting Start > Control Panel > Network Connections.

If You Can Connect, But the Network Is Slow

■ Check whether you might be in an area served by more than

one wireless LAN. If so, the LANs could be interfering with each other.

■ Move closer to the access point (for an infrastructure

connection) or other wireless notebook (for an ad hoc connection). You could be too far away for high-speed communication.

6–22 Reference Guide

Configuring Your Notebook

The BIOS Setup utility helps you configure your notebook operation.

To Run the BIOS Setup Utility

The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration and to tailor the operation of your notebook to your individual work needs.

The settings made in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates.

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press

3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate:

❏ Press the left and right arrow keys to move among menus.

❏ Press the up and down arrow keys to move among

parameters in a menu.

❏ Press + or - to move through values for the current

parameter, or press

enter to change a setting.

4. After you select the options you want, press Exit menu to exit BIOS Setup.

5. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and marks the conflicting settings.

The following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different version, some settings may differ from those shown.

F2 to enter BIOS Setup.

Troubleshooting

F10 or use the

Reference Guide 6–23

Compaq 319954-001 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Identifying Parts of the Notebook

Front Panel and Right Panel Components

Left Panel and Back Panel Components

Bottom Panel Components

Status Lights

Setting Up Your Notebook

Step 1: Insert the Battery Pack

Step 2: Connect AC Power

Step 3: Connect a Phone Line

Step 4: Turn On the Notebook

Step 5: Set Up Windows

Basic Operation

Operating Your Notebook

Default Power Settings

To Reset the Notebook

To Change the Boot Device

To Use the TouchPad

To Use the Tap to Click Function of the TouchPad

To Use the Function Hot Keys

To Use the One-Touch Buttons

To Use the Windows and Applications Keys

To Type Alternate Graphics Using the ALT GR Key

Using CDs or DVDs

To Insert or Remove a CD or DVD

To Play DVD Movies

To Create or Copy CDs

To Write to DVD Media

Securing Your Notebook

To Set Up Password Protection

To Lock Your Notebook

To Attach a Security Cable

To Protect Against Viruses

To Lock the Hard Drive

Taking Care of Your Notebook

To Protect Your Hard Drive

To Maintain Your Notebook

To Safeguard Your Data

To Extend the Life of the Display

To Clean Your Notebook

Managing Power Consumption

How the Notebook Manages Power Automatically

To Change Timeout Settings and Create Power Schemes

Using Battery Power

To Check Battery Status

To Respond to a Low-Battery Warning

To Recharge the Battery Pack

To Get the Most from Your Battery Packs

Using the Modem

To Connect the Modem

Special Restrictions in Certain Countries

To Change Your Modem Settings

Connecting to a Local Area Network (LAN)

Using a Wireless LAN Adapter

Making Wireless Network Connections (Select Models Only)

To Prepare for Connections

Connecting to a Wireless Network

Checking the Wireless Connection Status

Creating a New Computer-to-Computer (Ad Hoc) Network

To Turn Wireless Communication On and Off

Turning On Communication and Making a Connection

Turning Off Communication and Ending a Connection

Add-On Devices

Connecting External Devices

To Insert or Remove a PC Card

Inserting a PC Card

Removing a PC Card

To Connect an Audio Device

To Use an External Monitor

Connecting an External Monitor

Adjusting Monitor Resolution and Other Settings

Using Dual Display Mode

To Connect a 1394 Device (Select Models Only)

To Connect an Infrared Device (Select Models Only)

Using the Infrared Port

Avoiding Standby While Using Infrared