Compaq 2000 Series UPS, 2000 Series Operation And Reference Manual

2000 Series UPS

Operation and Reference Guide

Second Edition (October 1999)
Part Number 341252-002
Compaq Computer Corporation

Notice

The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR

USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.

This publicatio n contains information protected by copyright. No part of this publication may b e
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.

© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a li cense agreement or nondisclosure agreement.

The software may be used or copied only in accor dance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,

QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and
Trademark Office.

Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of
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Neoserver is a trademark of Compaq Informati on Technologies Group.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a tr ademark of Intel Corp oration.
Other product names mentioned herein may be t rademarks and/or regi stered trademarks of their

respective companies.

Compaq 2000 Series UPS Operation and Reference Guide
Second Edition (October 1999)
Part Number 341252-002

Contents

About This Guide

Text Conventions.......................................................................................................vii

Symbols in Text....................................................................................................... viii

Symbols on Equipment............................................................................................ viii

Precautions..................................................................................................................ix

Getting Help ................................................................................................................x

Compaq Technical Support..................................................................................x

Compaq Website..................................................................................................xi

Compaq Authorized Reseller...............................................................................xi

Chapter 1

Overview

Compaq 2000 Series UPS Models........................................................................... 1-2

Front Panels............................................................................................................. 1-3

Rear Panels.............................................................................................................. 1-4

Standard UPS Features............................................................................................ 1-6

Communications Port....................................................................................... 1-7

Power Management Software........................................................................... 1-7

Hardware Option Cards.................................................................................... 1-8

Network Transient Protector........................................................................... 1-10

Warranties.............................................................................................................. 1-10

$25,000 Computer Load Protection Guarantee.............................................. 1-10

Pre-Failure Battery Warranty ......................................................................... 1-10

Chapter 2

Installation

Installation Requirements........................................................................................ 2-2

Item(s) not supplied with the UPS kit............................................................... 2-2

Item(s) supplied with the UPS kit..................................................................... 2-2

iv Compaq 2000 Series UPS Operation and Reference Guide

Installation

continued

Before Starting the UPS...........................................................................................2-3

Connecting the External Battery Module..........................................................2-3

Connecting to the Communications Port.......................................................... 2-4

Connecting the Network Transient Protector....................................................2-5

Starting the UPS....................................................................................................... 2-6

Checking the Battery Recharge Date Label......................................................2-6

Connecting the UPS to Utility Power............................................................... 2-7

Connecting Devices to the UPS........................................................................2-7

Powering up the UPS........................................................................................2-8

Completing the Installation....................................................................................2-10

Placing the UPS in Operate mode................................................................... 2-10

Chapter 3

Operation

Precautions...............................................................................................................3-2

Modes of Operation ................................................................................................. 3-2

Front Panel Controls................................................................................................3-3

Front Panel Indicators.............................................................................................. 3-5

Front Panel LEDs in the Standby and Operate Modes......................................3-5

Overcurrent Protection ............................................................................................. 3-8

Placing the UPS in Operate Mode ........................................................................... 3-8

Returning to Standby Mode..................................................................................... 3-9

Initiating a Self-test................................................................................................3-11

Audio Alarm.......................................................................................................... 3-12

Silencing an Audio Alarm .............................................................................. 3-13

Chapter 4

Configuration

Placing the UPS in Configure Mode........................................................................4-2

Configuration Parameters and their LED Indicators................................................ 4-3

Changing Configuration Parameters ........................................................................ 4-6

Optimizing Battery Life by Matching the Utility Voltage....................................... 4-7

Chapter 5

Battery Maintenance

Precautions...............................................................................................................5-2

Charging Batteries....................................................................................................5-3

When to Replace Batteries.......................................................................................5-3

Pre-Failure Battery Warranty................................................................................... 5-4

Obtaining a New Battery Module............................................................................5-4

Battery Maintenance

continued

Replacing an External Battery Module.................................................................... 5-5

Step 1: Preparing the UPS................................................................................ 5-5

Step 2: Removing the External Battery Module............................................... 5-6

Step 3: Installing a New Battery Module.......................................................... 5-7

Step 4: Testing a New Battery Module............................................................. 5-8

Step 5: Disposing of Used Battery Modules..................................................... 5-8

Care and Storage of Batteries.................................................................................. 5-9

Chapter 6

Troubleshooting

Troubleshooting During Start.................................................................................. 6-2

Troubleshooting After Start..................................................................................... 6-3

Repairing the UPS................................................................................................... 6-5

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice........................................................A-1

Class A Equipment...........................................................................................A-2

Class B Equipment...........................................................................................A-2

Modifications....................................................................................................A-3

Cables...............................................................................................................A-3

Canadian Notice (Avis Canadien) ...........................................................................A-3

Class A Equipment...........................................................................................A-3

Class B Equipment...........................................................................................A-4

European Union Notice ...........................................................................................A-4

Japanese Notice .......................................................................................................A-5

Taiwanese Notice.....................................................................................................A-5

Battery Replacement Notice....................................................................................A-5

About This Guide v

Appendix B

Electrostatic Discharge

Grounding Methods.................................................................................................B-2

vi Compaq 2000 Series UPS Operation and Reference Guide

Appendix C

Specifications

Physical Specifications ............................................................................................C-2

Input Specifications..................................................................................................C-3

Output Specifications...............................................................................................C-4

Output Specifications...............................................................................................C-5

Overcurrent Protection .............................................................................................C-6

Battery Specifications..............................................................................................C-7

Battery Runtime.......................................................................................................C-8

Environmental Specifications..................................................................................C-9

Index

This guide is designed to be used as step-by-step instructi ons for installation
and as a refe rence for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the followin g conventions to di stinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

USER INPUT User input appears in a different typeface and in

About This Guide

two keys indicates that they should be pressed
simultaneousl y.

uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,

Command Names,
Dialog Box Names

COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES

Type When you are in structed to type information, type

Enter When you are instructed to enter information, type

These elements appear in initial capital letter s.

These elements appear in uppercase.

the information without pressing the Enter key.

the information and then press the Enter key.

viii Compaq 2000 Series UPS Operation and Reference Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following
meanings.

WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions
may exist.

Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.

Any product or assembly marked with these symbols indicates that the

79 to 97 lb

36 to 44 kg

component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.

Precautions

About This Guide ix

Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.

Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.

WARNING: There is a risk of electric shock from high earth conductor leakage
current when connecting multiple pieces of Information Technology Equipment
to Compaq 2000 Series Uninterruptible Power Systems (UPS):

The summation of the input power for multiple pieces of Information Technology
Equipment through the use of a UPS can result in high earth conductor leakage
current. For UPS products that have detachable AC power cords, the total
combined earth conductor leakage current should not exceed 3.5 mA.

WARNING: There is a risk of personal injury from the hazardous energy levels
associated with UPS batteries. The maintenance and replacement of batteries
must be carried out by qualified service personnel.

x Compaq 2000 Series UPS Operation and Reference Guide

WARNING: The 2000 Series UPS models weigh between 79 and 97 lb
(36 to 44 kg) when fully assembled.

T2000 and T2000j:
UPS 32 lb (15 kg) Battery 47 lb (21 kg)

T2400h and T2400h-NA:
UPS 34 lb (15 kg) Battery 63 lb (29 kg)

To reduce the risk of personal injury or damage to the equipment:

■ Observe local occupational health and safety requirements and guidelines

for manual material handling.

■ Obtain adequate assistance to lift and stabilize the chassis during

installation or removal.

■ Remove the battery pack to reduce the overall weight of the product.

IMPORTANT: Please refer to the Important Safety Information (included with the
UPS kit) before installing this product.

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product
for as long as you own the produc t. A technical support specialist will help
you diagnose the problem or guide you to the next step in the warranty
process.

In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ

Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. You can access the Compaq website at:

http://www.compaq.com

Be sure to have the following information available before you call Compaq:

1

For continuous quality improvement, calls may be rec orded or monitored.

1

. This service is available 24 hours a day, 7 days a week.

■ Technical support registration number (if applicable)

■ Product serial number(s)

■ Product model name(s) and number(s)

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating sy stem type and revision level

■ Detailed, specific questions

Compaq Website

The Compaq website has informati on on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website at:

http://www.compaq.com

Compaq Authorized Reseller

About This Guide xi

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-3 45-1518.

■ In Canada, ca ll 1-800-263-5868.

■ Elsewhere, access the Compaq website at:

http://www.compaq.com

Chapter

Overview

This chapter contains information on the following topics:

■ Compaq 2000 Series Uninterruptible Power System (UPS) models

■ 2000 Series U PS front panels

■ 2000 Series UPS rear panels

■ 2000 Series UPS features

■ Warranties

1

1-2 Compaq 2000 Series UPS Operation and Reference Guide

Compaq 2000 Series UPS Models

The 2000 Series includes the following UPS models:

2000 Series UPS Models

UPS Model Part Number Comments

T2000 242688-005 Domestic; low voltage; Tower

T2000j 242688-295 Japanese; low voltage; Tower

T2400h 242688-006 International; high voltage; Tower

T2400h-NA 242688-007 Domestic; high voltage; Tower

Front Panels

The 2000 Series UPS models are all tower configuration, with companion
external battery modules.

Table 1-1

1 2

Figure 1-1. Front panel configuration

UPS

1

Front panel LED display

2

External battery module

3

Button controls

4

4 3

Rear Panels

The 2000 Series UPS models feature the following rear panel configurations:

Overview 1-3

1 2 3

4

10

9

Figure 1-2. Rear panel of T2000 and T2000j

Communications port

1

Battery connector

2

Load segment 3

3

Option slot

4

Network Transient Protector

5

6
7
8
9
:

5

6

78

Power cord with 5-20p plug
Load segment 2
10A circuit breakers
Load segment 1
External battery module

1-4 Compaq 2000 Series UPS Operation and Reference Guide

10

Figure 1-3. Rear panel of T2400h

1 2

789

3

4

1
0
A
M
P

5

6

Communications port

1

Battery connector

2

IEC-320 power inlet

3

10A circuit breaker

4

Option slot

5

Network Transient Protector

6

Load segment 3

7

Load segment 2

8

Load segment 1

9

External battery module

:

10

Figure 1-4. Rear panel of T2400h-NA

1 2

789

Overview 1-5

3

4

1
0
A
M
P

5

6

Communications port

1

Battery connector

2

IEC-320 power inlet

3

10A circuit breaker

4

Option slot

5

Standard UPS Features

The 2000 Series UPS models pr ovide the following features:

■ Communications port for data exchan ge with the host computer

■ Power protec tion for loads up to 2000VA

■ Load segment control

■ Support for power management software

■ Support for Compaq hardware option ca rds that extend the power

management capabilities of the UPS

■ Network Transient Protec tor (for network surge prot ection)

Network Transient Protector

6

Load segment 3

7

Load segment 2

8

Load segment 1

9

External battery module

:

1-6 Compaq 2000 Series UPS Operation and Reference Guide

Communications Port

The 2000 Series UPS models include a communications port that allows the
UPS to exchange data with the host computer. Po wer management software
(supplied by Compaq) gives users access to status reporting and power
management features.

CAUTION: Use only cables supplied by Compaq to connect the communications
port to the host computer. Use of standard RS-232 cables may cause equipment
damage.

Power Management Software

With each UPS, Compaq supplies a CD containing several power management
software applications, to address a variety of installati ons:

■ Compaq Power Management Software is a comprehensive Microsoft

Windows-based power management application that is tightly inte grated
with Compaq Insight Manager.

■ LanSafe III provides UPS power management capabilities in a network

environment.

■ FailSafe III provides UPS power management capabilities in a

standalone computer environment.

■ Compaq OnliNet Centro provides UPS power management capabilities

in a multi-platform network environment (supplied only with the
Compaq SNMP-EN Internal Adapter).

Compaq Power Management Software

Compaq Power Management Software allows system administrators to
monitor, and to manage, t he power bei ng supplied to an entire network of
servers and wor kstations.

Software capabilities include:

■ Monitoring utility power, and the power supplied by the UPS.

■ Logging events, such as utility power blackouts and brown outs.

■ Prioritizing protected devices.

■ Powering up and pow er i ng d own pr o te cte d de vic es .

For example, if Compaq Power Management Software detects an extended
utility power blackout, it will initiate the prioritized shutdown sequence
specified by the system administrator.

This sequence might include:

■ Saving work-in-progress throughout the network.

■ Powering down non-critical devices, to extend the battery power

available to other devices.

■ After savi ng the necessary information, completin g t he orderly de vice

shutdown.

For more information on using Compaq Power Management Software, refer to
the Compaq Power Products Software Reference Guide section of the Power
Products Doc umentation CD (included with the UPS kit).

Hardware Option Cards

The 2000 Series UPS models include an option slot that will accommodate one
of these hardware option cards:

■ Compaq Multi-Server UPS Card (option kit pa rt number 123508-B21)

■ Compaq Scala ble UPS Card (opt ion kit part number 123509- B21)

■ Compaq SNMP-EN Internal Adapter (option kit part number

347225-B21)

Overview 1-7

Compaq Multi-Server UPS Card

A standard UPS can communicate directly with a single host computer. A
Compaq 2000 Series UPS with the Multi-Server UPS Card installed has
expanded communication capability, and can exchange data with up to three
host computers.

Compaq Power Management Software enable s a single UPS, with a
Multi-Server UPS Card, to protect up to three servers. By connecting servers
to separate load segments, the UPS can provide individual server control.

For example, if a network includes three servers (with one running Windows
NT, one running Unix, and one running NetWare), a Multi-Server UPS Card
can be used to establish dir ect communications betwee n the UPS and all t hree
servers. Allocate a separate UPS load segment to supply power to a particular
server and to the devices associated with that server.

1-8 Compaq 2000 Series UPS Operation and Reference Guide

Compaq Scalable UPS Card

The Scalable UPS Card makes up to three UPS units appear as a single virtual
UPS to the host computer and, wi th Compaq Power Management Software,
allows scaling up the level of power protection available to the system.

For example, connecting three T2000 UPS units to a Scalable UPS Card
creates a virtual 6000VA UPS. Since the T2000 UPS each have three load
segments, the virtual UPS will have nine independe ntl y contro lled load
segments.

However, no single load can be greater than the lowest rated UPS. For
instance, connecting three 1KVA UPS units with a Scalable UPS Card could
not support a single 1200VA load.

Compaq SNMP-EN Internal Adapter

In a network environment, the SNMP-EN Internal Adapter provides a user
interface, allowing communication between the UPS and the server (when the
SNMP-based power management software, Compaq OnliNet Centro, is
installed). For workstations or other peripheral equipment that cannot be
interrupted by a network ma nagement system, a UPS with the SNMP-EN
Internal Adapter option installed can also provide a power management
solution.

Using the SNMP-EN Internal Adapter SNMP communication interface,
system administrators can quickly ascertain if power-related pr oblems exist
anywhere on the network. A Compaq UPS, connected by an SNMP-EN
Internal Adapter to power management software, can virtually eliminate costly
downtime due to power outages or surges, and decrease day-to-day network
management annoyances like spontaneous rebooting, lost files and corrupted

data—issues resulting from inconsistent power.
Compaq OnliNet Centro software is a versatile application that can schedule

network component shutdowns or, in case of a utility power outage, perform
graceful, sequential shutdown of network components.

Network Transient Protector

The 2000 Series UPS models include a Network Transient Protector that
provides protection for communications equipment (such as network devices,
a fax machine, or a modem) from surges.

CAUTION: To avoid damaging the equipment, do not connect the Network
Transient Protector to a digital PBX line. Connect either to an analog phone line
or to a network.

Warranties

$25,000 Computer Load Protection Guarantee

To back up the wide range of features offe red with the UPS, Compaq provides
a three-year limited warranty. In addition, Compaq offers a $25,000 Computer
Load Protection Guarantee (provided by the original equipment manufacturer).

IMPORTANT: The warranty card supplied with the UPS must be filled in and returned to
qualify for the $25,000 Computer Load Protection Guarantee.

The $25,000 Computer Load Protection Guarantee only applies if:

■ The UPS is plugged into a sui t ably grounded and wired outl et using no

extension cords, adapters, other groun d wires, or othe r electrical
connections.

■ The UPS installation complies with all applicable electrical and saf ety

codes specified by the National Electrical Code (NEC).

■ The UPS is used under normal operating conditions. Users comply with

all instructions and labels.

Overview 1-9

■ The UPS is not damaged by accident (other than a utility power

transient), misuse, or abuse.

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power System (UPS) units, extends the advantage of a Compaq three-year
limited warranty by applying it to the battery before it actually fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers
receive notification from Compaq Power Management Software that the
battery ma y fail, the battery is replaced free of cha rge under the warranty.

Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:

■ Reduced total cost of ownership

■ Reduced downtime

This chapte r provides information on the following topics:

■ Installation requirements

■ Procedures to complete before starting the UPS

■ Starting the UPS

■ Completing the installation

Chapter

2

Installation

2-2 Compaq 2000 Series UPS Operation and Reference Guide

Installation Requirements

This section lists items needed to install the Compaq 2000 Series UPS models.

Item(s) not supplied with the UPS kit

Tools

A medium flat-bladed and Phillips screwdriver may be needed.

Item(s) supplied with the UPS kit

The UPS kit should contain the following c omponents:

Software/Reference Material

■ The Power Products Documentation CD containing the 2000 Series UPS

Operation and Reference Guide and the Compaq Power Products
Software Reference Guide

■ The Compaq Power Management Software Installation Instructions (a

booklet included with the CD) containing information on the installation
requirements for Compaq Power Management Software

■ Important Safety Information to be reviewed bef or e installing this product

Hardware

The UPS ships with one or more of the following:

■ The T2000 and T2000j models ship with a non-detac hable input power

cord and a 6-foot UPS/computer interface cable, Compaq part number
295245-003.

■ The T2400h model ships with a detachable input power cord; a 6-foot

UPS/computer interface cable, Compaq part number 295245-003; and
two 6-foot IEC to IEC power cords, Compaq part number 142263-001,
for load equipment powe r.

■ The T2400h-NA model ships with a detachable input power cord,

Compaq part number 162536-001; a 6-foot UPS/computer interface
cable, Compaq part number 295245-0 03; and two 6-foot IEC to IEC
power cords, Compaq part number 1422 63-001; for load equipment
power.

All models ship with a computer interface cable. The computer interface cable
is not needed for normal operation. If power management of the UPS is
desired, connect the interface cable between the UPS communications port and
the serial port on the host computer.

IMPORTANT: If the UPS does not include a power cord that is suitable for your
application, contact an authorized Compaq service representative to obtain the

appropriate power cord. Please refer to the “Precautions for Power Products” section of
the Important Safety Information (included with the UPS kit).

Before Starting the UPS

This section provides procedures to be ca rried out before starting the UPS.
Determine the steps required for the application:

■ Connecting the external battery module

■ Connecting the UPS communications port to the host computer

■ Connecting the UPS Network Transient Protector

NOTE: Although these steps can be carried out after the UPS is installed, the UPS will
need to be powered down to safely perform these tasks.

Installation 2-3

Connecting the External Battery Module

The 2000 Series UPS models feature an external battery module. This modular
design makes the UPS easier to handle, by distributing the total weight of the
unit into two components.

To assemble the unit, connect the battery cables from the battery module to the
battery receptacle on the rear panel of the UPS.

CAUTION: It is normal for a small amount of electrical arcing to occur when
connecting external batteries to a UPS. To minimize the amount of arcing, insert
the battery cables into the receptacle on the UPS quickly and firmly.

2-4 Compaq 2000 Series UPS Operation and Reference Guide

RT

. PO

M

Figure 2-1. Connecting the external battery module

Connecting to the Communications Port

The 2000 Series UPS models include a communications port for data
exchange with the host computer.

T
R

O
P
.

M

M

O

C

IMPORTANT: Compaq Power Management Software, LanSafe III, and FailSafe III require
the communications port to be appropriately cabled to the host computer.

Connect the UPS/computer interface cable (supplied) from the
communications port on the UPS to the appropriate com munications port on
the host computer.

CAUTION: To avoid damaging the equipment, do not use the communications
cables (part numbers 142260-001 and 142260-002) supplied with earlier UPS
models. The UPS/computer interface cable is required to carry power and is
wired differently than earlier communications cables.

COMM. PO

Figure 2-2. Connecting the UPS/computer interface cable

Connecting the Network Transient Protector

The 2000 Series UPS models include a Network Transient Protector to provide
surge protection for connected communications devices.

Installation 2-5

CO

M

M

P

O

R

T

IMPORTANT: Use the Network Transient Protector with a standard telephone line only—
not with a digital PBX.

COMM PORT

1
0
a
m
p

OUT

OUT

IN

IN

1
2

NETWORK TRANSIENT PROTECTOR

Figure 2-3. Connecting the Network Transient Protector

Network cable OUT jack

1

Network cable IN jack

2

2-6 Compaq 2000 Series UPS Operation and Reference Guide

Starting the UPS

Starting the UPS for the first time requires the followin g procedures:

■ Checking the Battery Recharge Date label on the UPS shipping carton

■ Connecting the UPS to utility power via the input power c ord

■ Connecting devices to the UPS

■ Powering u p t he UPS

■ Monitoring the automatic self-test to verify that the installation was

successful

Checking the Battery Recharge Date Label

Check the battery recharge date specified on the Battery Recharge Date label.
This label is affixed to the UPS shipping carton.

IMPORTANT: Do not use the UPS if the battery recharge date has expired. If the date on
the Battery Recharge Date label has passed without the batteries being recharged,
contact an Authorized Compaq Service Representative.

THIS PRODUCT CONTAINS
A NONSPILLABLE BATTERY

Next Recharge Date:

14-DEC-04

Please refer to Maintenance Section

of Owner's Manual enclosed inside

Figure 2-4. The Battery Recharge Date label

Connecting the UPS to Utility Power

Connect the UPS to a grounded utility power outlet.

WARNING: To reduce the risk of electric shock or damage to the equipment,
take these precautions:

■ Plug the input line cord into a grounded (earthed) electrical outlet that is

installed near the equipment and is easily accessible.

■ Do not disable the grounding plug on the input line cord. The grounding

plug is an important safety feature.

■ Do not use extension cords.

Connecting Devices to the UPS

Before connecting load equipment, verify that the UPS will not be overloaded
by the total VA rating of the devices. The load must not exceed the VA rating
of the UPS.

Volts x Amps = V A per device

If the devices list the power in Watts, use the following conversion equation:

Watts x 1.35 = VA
VA/1000 = KVA

Installation 2-7

After verifying that the UPS will not be overloaded by the cumulative VA
rating of all load equipment, connect the power cords from the devices to the
appropriate output receptacles on the U PS.

Powering up the UPS

When the unit is plugged in for the first time, the UPS automatically i nitiates a
self-test. The front panel LED display lights will go on and off during the
self-test. If the self-test is completed successfully, the UPS enters Standby
mode.

NOTE: The self-test initiates when the UPS is plugged in for the first time. Afterward,
when the UPS is disconnected from utility power, the unit will come back up in the mode
it was in when utility power was lost.

WARNING: To reduce the risk of electric shock, the combined earth conductor
leakage current from all connected devices must not exceed 3.5 mA.

CAUTION: Do not plug laser printers into the UPS. The instantaneous current
drawn by this type of printer may overload the UPS.

2-8 Compaq 2000 Series UPS Operation and Reference Guide

1
2
3
4

5

10

6
7
8
9

11
12
13
14

15

16
17

18

19

Figure 2-5. The front panel LED display and controls

1–4

6–9

q–r

AC Input level Power cord
Site Wiring Fault indicator

5

Battery Charge level Battery
Battery Service indicator

:

Load level Load devices
Communications

t

ON LED

y

ON button

A

STANDBY button

i

TEST/ALARM RESET button

C

Symbol

Check the front panel LED display:

Installation 2-9

■ LED 16 (ON LED,

@

) should be off, indicat ing that no power is

available at the UPS output receptacles.

■ Either AC Input LED 2 or 3 should be green, indicating the utility

voltage is suitable.

■ LEDs 6, 7, 8, and 9 indicate t he battery cha rge level.

q

LED 9 warns that the batteries are low—approximately three to five
minutes of batter y bac ku p rem a in

q

LED 8 only = 33 percent charged

q

LEDs 7 and 8 = 66 percent charged

q

LEDs 6, 7, and 8 = 67 percent to 100 percent charged

For more information on the front panel LED display, see Chapter 3,
“Operation.”

IMPORTANT: If any of the LEDs on the front panel are red (indicating an alarm condition),
press the TEST/ALARM RESET button to clear the red LEDs. If this does not clear the red

LEDs, see Chapter 6, “Troubleshooting.”
Red LEDs may be accompanied by an audio alarm. For information on silencing the alarm,

see Chapter 3, “Operation.”

Completing the Installation

With the UPS in Standby mode, allow the batteries to charge before putting
the UPS into service.

IMPORTANT: The batteries will charge to 90% of their capacity within approximately
4 hours. Compaq recommends allowing the batteries to charge for 24 hours before using
them to supply backup power to the devices.

2-10 Compaq 2000 Series UPS Operation and Reference Guide

Placing the UPS in Operate mode

Press and hold the ON button (2) until the LED 16 (1, ON LED) turns green,
indicating that power is available at the UPS output receptacles. The UPS will
acknowledge compliance with a short beep.

Figure 2-6. Operate mode controls

1

2

3

ON LED

1

ON button

2

STANDBY button

3

The Installation is Now Complete

■ For information on operating the UPS, see Chapter 3, “Operation.”

■ For informa t i on on changing the configuration of the UPS, see

Chapter 4, “Configuration.”

■ Use the Compaq website as an additional information source:

http://www.compaq.com

This chapter contains information on:

■ Precautions to be observed when using the UPS

■ UPS modes of operation

■ Front panel c ontrols

■ Front panel indicators

■ Overcurrent protection

■ Placing the UPS in Operate mode

Chapter

3

Operation

■ Returning t o St andby mode

■ Initiating a self-test

■ The audio alarm

3-2 Compaq 2000 Series UPS Operation and Reference Guide

Precautions

Observe these precautions when using the Compaq 2000 Serie s U PS models.

WARNING: To reduce the risk of electrical shock from earth conductor leakage
current:

■ Do not operate a UPS that is disconnected from the utility power source.

■ Disconnect protected devices from the UPS before disconnecting the UPS

from utility power.

■ Use the TEST/ALARM RESET button to test the batteries rather than

unplugging the UPS. See “Initiating a Self-test” in this chapter for more
information.

Modes of Operation

The 2000 Series UPS models have four modes of operation:

Standby Mode

■ No power is available at the UPS output receptacles.

■ The UPS charges the batteries as necessary.

Operate Mode

■ Power is available at the UPS output receptacles.

■ The UPS charges the batteries as necessary.

Configure Mode

■ Power is available at the UPS output receptacles.

■ The UPS charges the batteries as necessary.

■ The user can update the UPS configuration.

NOTE: For more information on configuring the UPS, see Chapter 4, “Configuration.”

Operation 3-3

Sleep Mode

By default, t he Sleep mode is disabled.
When the Slee p mode is disabled:

■ If the batteries have been fully discharged, power may not be

automatically restored to the output receptacles when utility power is
restored.

CAUTION: The UPS Sleep mode default setting is OFF (disabled). When Sleep
mode is OFF (disabled), if the UPS is supplying battery power, the batteries can
be fully discharged before the UPS will shut down. If the batteries become fully
discharged, they may be unrecoverable (damaged).

NOTE: For information on enabling Sleep mode, see Chapter 4, “Configuration.”

When Sleep mode is enabled:

■ If the UPS is supplying battery power and the l oad on the UPS is less

than 10 perce nt , the UPS shuts down.

■ Power is automatically restored to the output receptacles when utility

power is restored.

Front Panel Controls

The 2000 Series UPS models front panel incl udes the controls required to:

■ Place the UPS in Operate mode.

■ Place the UPS in Standby mode.

■ Place the UPS in Configure mode.

■ Initiate a self-test.

■ Silence an audio alarm.

NOTE: For information about changing the configuration on the UPS, or simply checking
the current configuration, see Chapter 4, “Configuration.”

3-4 Compaq 2000 Series UPS Operation and Reference Guide

The front panel includes the following controls and indicators:

1
2
3
4

5

10

6
7
8
9

11
12
13
14

15

16
17

18

19

Figure 3-1. The front panel LED display and controls

1–4

6–9

q–r

AC Input level Power cord
Site Wiring Fault indicator

5

Battery Charge level Battery
Battery Service indicator

:

Load level Load devices
Communications

t

ON LED

y

ON button

A

STANDBY button

i

TEST/ALARM RESET button

C

Symbol

Front Panel Indica tors

The front pa nel LED display c olors indicate the UPS status:

■ Green LEDs indicate normal conditions.

■ Red LEDs provide warning of existing or potential problems.

LEDs are referred to as LED 1 through 16, as described in this documentation.
When the UPS is i n Configure mode, the LEDs do not operate as they do in

the Standby and Operate modes (see Chapter 4, “Configuration”).

Front Panel LEDs in the
Standby and Operate Modes

Each LED (and the condition it indicates in the Operate and Standby modes) is
described in the following tables:

AC Input (LEDs 1-4)

Operation 3-5

Table 3-1

AC Input LEDs

LED Color Meaning

1 Red The utility voltage is higher than the voltage range for which the

UPS has been configured. The UPS is supplying battery power.
The audio alarm will sound.

Flashing Red Utility voltage has returned to the voltage range for which the UPS

has been configured. The UPS is supplying utility power. The
audio alarm should be reset.

2 Green Utility voltage is within the voltage range for which the UPS has

been configured.

3 Green Utility voltage is lower than the current UPS configuration expects.

The UPS is compensating and providing power to the loads
without the use of batteries.

4 Red The utility voltage is lower than the voltage range for which the

UPS has been configured. The UPS is supplying battery power.
The audio alarm will sound.

Flashing Red Utility voltage has returned to the voltage range for which the UPS

has been configured. The UPS is supplying utility power. The
audio alarm should be reset.

3-6 Compaq 2000 Series UPS Operation and Reference Guide

Site Wiring Fault (LED 5)

Site Wiring Fault LED

LED Color Meaning

5 Red No ground connection between utility power and the UPS.

The line and neutral connections between utility power and the

UPS are reversed.

The UPS voltage configuration may be incorrect.

Note: For units factory-configured for 208V, the Site Wiring Fault function has been

disabled. If reconfiguring a 230V unit to operate at 208V, the Site Wiring Fault function

must be manually disabled. See the section “Changing Configuration Parameters” in
Chapter 4, “Configuration.”

Battery Charge (LEDs 6-9)

Battery Charge LEDs

Table 3-2

Table 3-3

LED Color Meaning

6 Green Batteries are between 67% and 100% charged.

(LEDs 7 and 8 are also green)

7 Green Batteries are approximately 66% charged.

(LED 8 is also green)
8 Green Batteries are approximately 33% charged.
9 Red Batteries are low; approximately three to five minutes of battery

backup remain.

Battery Service (LED 10)

Table 3-4

Battery Service LED

LED Color Meaning

10

Note: When LED 10 is red, the audio alarm will sound, indicating the UPS has detected a

potential battery failure. The UPS batteries may need to be replaced in 30 to 60 days.

Red Potential battery failure.

Load Level (LEDs 11-14)

Table 3-5

Load Level LEDs

LED Color Meaning

11 Red Load on the UPS exceeds the maximum power available.
12 Green Load on the UPS is approximately 67% to 100% of the

maximum power available.
(LEDs 13 and 14 are also green)

13 Green Load on the UPS is approximately 66% of the maximum power

available.
(LED 14 is also green)

14 Green Load on the UPS is approximately 33% of the maximum power

available.

Communication (LED 15)

Table 3-6

Communication LED

Operation 3-7

LED Color Meaning

15 Green The communication link between the UPS and the host

computer is active.

Flashing

Green

Data is being transferred between the UPS and the host

computer.

On (LED 16)

If LED 16 is green, power is available at the UPS output receptacles.

3-8 Compaq 2000 Series UPS Operation and Reference Guide

Overcurrent Protection

Overcurrent protection is provided using the reset table circuit breakers located
on the rear panel. The fol lowing models have overcurrent protection:

Overcurrent Protection

UPS Model Device

T2000 Circuit breakers for each load segment

T2000j Circuit breakers for each load segment

T2400h Input circuit breaker

T2400h-NA Input circuit breaker

Placing the UPS in Operate Mode

Table 3-7

No protection for load segments

No protection for load segments

The 2000 Series UPS may be placed in Operate mode if either of the following
conditions apply:

■ The UPS is powered up and in Standby mode (LED 16 is off)

■ The UPS is powered off; no uti lity power is a vailable

2

Press and hold the ON button (

) until the LED 16 (ON LED 1) turns green,
indicating that power is available at the UPS output receptacles. The UPS
acknowledges compliance with a short beep.

IMPORTANT: If using battery power (no utility power present), press the ON button and
hold for three seconds. The UPS will conserve battery power by omitting the self-test.

Figure 3-2. Operate mode controls

ON LED

1

ON button

2

STANDBY button

3

Operation 3-9

1

2

3

Returning to Standby Mode

When the UPS is in Operate mode (LED 16, 1, is green), pressing the

2

STANDBY button (
acknowledge compliance with a short beep. LED 16 (

power to the loads will cease.

) will place the UPS in Standby mode. The UPS will

1

) will extinguish, and

3-10 Compaq 2000 Series UPS Operation and Reference Guide

Figure 3-3. Standby mode controls

ON LED

1

STANDBY button

2

IMPORTANT:

■ While in Standby mode, the UPS maintains the charge on the batteries, but no power

is available at the output receptacles.

1

2

■ The UPS remains in Standby mode until an alternate mode is selected, or utility

power is removed.

Initiating a Self-test

To initiate a self-test, press the TEST/ALARM RESET button (1) and hold
for three seconds. The UPS acknowledges compliance with five beeps.

Figure 3-4. TEST/ALARM RESET button

Operation 3-11

1

TEST/ALARM RESET button

1

IMPORTANT: A portion of the self-test requires battery power; the self-test cannot be
initiated if the batteries are less than 90% charged.

During the self-test, it is normal for the UPS to turn on individual LEDs
momentarily; however, if an alarm condition is detected, the UPS will turn on
the appropriate red LED and may sound an audio alarm.

WARNING: To reduce the risk of electric shock from earth conductor leakage
current, use the self-test procedure to check the UPS batteries (rather than
unplugging the UPS).

■ For the meaning of individual LEDs, see “Front Panel LEDs in the

Standby and O perate Modes, ” in this chapter.

■ For information on what to do if the self-test detects a problem, see

Chapter 6, “T roubleshooting.”

3-12 Compaq 2000 Series UPS Operation and Reference Guide

Audio Alarm

The UPS may sound an audio alarm to warn the user that an alarm condition
exists.

IMPORTANT: Certain audio alarms can be disabled. See Chapter 4, “Configuration,” for
more information.

Audio Alarm Conditions

Alarm Condition LED Activity Can be disabled?

Utility power failure LED 1 or LED 4 red Yes

Site Wiring Fault LED 5 on red Yes

Battery Service LED 10 on red Yes

Internal UPS overvoltage LED 10 flashing red No

Table 3-8

Silencing an Audio Alarm

To silence an audio alarm, press the TEST/ALARM RESET button.

Figure 3-5. TEST/ALARM RESET button

TEST/ALARM RESET button

1

Operation 3-13

1

IMPORTANT:

■ Even though an audio alarm may be silenced, the condition that caused the alarm

may still exist. For information on procedures to follow if the UPS detects an alarm

condition, see Chapter 6, “Troubleshooting.”

■ If a utility power failure caused the alarm (AC Input LED 1 or LED 4 red), the alarm

will be silenced after utility power is restored.

Chapter

Configuration

This chapter contains information on the following topics:

■ Placing the UPS in Configure mode

■ Configurat ion parameters and their LED indicators

■ Using the front panel LED display and controls to m onitor and change

configurat io n par a me te rs

■ Using the UPS configuration parameters to o ptimize battery life by

matching utility voltage

4

4-2 Compaq 2000 Series UPS Operation and Reference Guide

Placing the UPS in Configure Mode

The Compaq 2000 Series UPS models can enter the Configure mode while in
the Operate or Standby mode.

Figure 4-1. Configure mode controls

1

2

3

4

ON LED (LED 16)

1

ON button

2

STANDBY button

3

TEST/ALARM RESET button

4

To place the UPS in Configure mode, press the ON (2) and TEST/ALARM

4

RESET (

) buttons simultaneously. Release the buttons when the

acknowled gem ent bee p sou nds .

IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will
enter Standby mode, and power to the load segments will cease.

In the Configure mode, the front panel LED display c hanges function. The
LED display and button controls allow the user to m onitor, and to change, the
UPS configurat ion parameters.

Configuration Parameters
and their LED Indicators

Configuration 4-3

In the Configure mode, the f ront panel LEDs 1 to 15 are assigned to ele ven
configurat io n par a me te rs

1

, detailed in the following table. (LED 16 indicates

the ON or OFF status of each parameter.)

1
2
3
4

5

10

6
7
8
9

11
12
13
14

15

16
17

18

19

Figure 4-2. The front panel LED display and controls

1

Configuration parameters 11 to 14 are reserved for future use.

4-4 Compaq 2000 Series UPS Operation and Reference Guide

Configuration Parameters/LED Indicators

Table 4-1

Parameter

(LED)

Parameter

Name

1 120/230 Nom On

2 110/220 Nom On

3 127/240 Nom On

10 100/208 Nom On

4 Extended

Voltage

5 Wiring

Fault

LED 16

Explanation

Status

1

Nominal utility voltage level is
120/230 VAC.

1

Nominal utility voltage level is
110/220 VAC.

1

Nominal utility voltage level is
127/240 VAC.

1

Nominal utility voltage level is
100/208 VAC.

On UPS will supply utility power if the utility

voltage is within +20% to –35% of the
nominal voltage. If the utility voltage is
outside this range, the UPS will supply
battery power.

Off

(default)

UPS will supply utility power if the utility
voltage is within ±20% of the nominal
voltage. If the utility voltage is outside this
range, the UPS will supply battery power.

On

(default)

Enables an audio alarm if ground is
missing, or if line and neutral connections
have been reversed.

Off Disables the audio alarm for this event.

6 Low

Battery

7 Shutdown

Delay

On

(default)

Enables an audio alarm 3 minutes before
battery shutdown.

Off Enables an audio alarm 5 minutes before

battery shutdown.

On

(default)

Enables a 5-second delay before turning
off power to the output receptacles after
receiving a shutdown command from the
host.

Off Enables a 3-minute delay.

continued

Table 4-1
Configuration Parameters/LED Indicators

Parameter

(LED)

Parameter

Name

LED 16

Status

Configuration 4-5

continued

Explanation

8 AC Input Failure On

(default)

Enables an audio alarm when the utility
voltage is outside the UPS operating range.

Off Disables the audio alarm for this event.

9 Sleep Mode On Enables Sleep mode.

Off

Disables Sleep mode.

(default)

11-14 Reserved Reserved for future use.

15 Reset Defaults On Defaults are restored2.

Off Configuration selected by the user

overrides defaults.

Notes: 1 Only one nominal utility voltage can be configured.

2

If model T2000j voltage defaults to 120, change the voltage to 100.
If model T2000h-NA voltage defaults to 230, change the voltage to 208.

4-6 Compaq 2000 Series UPS Operation and Reference Guide

Changing Configuration Parameters

The Config ure mode can be entered from the Operate or Standby mode .

IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will
enter Standby mode, and power to the load segments will cease.

1

2

3

4

Figure 4-3. Configure mode controls

ON LED (LED 16)

1

ON button

2

STANDBY button

3

TEST/ALARM RESET button

4

To change configuration parameter s :

2

Place the UPS in Configure mode by pressing the ON (

1.

4

TEST/ALARM RESET (

) buttons simultaneously. Release the buttons

) and

when the acknowledgement beep sounds.
The top left LED on the front panel LED display should begin to blink,

2.

indicating that configuration parameter 1 is selected.
To determine if the selected configuration parameter value is ON or

3.

1

OFF, check LED 16 (

)—if LED 16 is ON, the selected parameter is

also ON.
To toggle the selected configuration parameter value, press the

4.

4

TEST/ALARM RESET button (

). The UPS will acknowledge

compliance with a short beep.

NOTE: For nominal voltage configuration parameters 1, 2, 3, and 10—selecting an ON
value for any one parameter automatically sets the other three possibilities to OFF.

To scroll through the conf iguration parameters, pre ss the ON butt on

5.

(2). The UPS acknowledges compliance with a short beep. Monitor the
LED display (see Figure 4-2; LED 1 blinks to indicate t hat parameter 1
is selected, LED 2 blinks when parameter 2 is selected, and so on).

Repeat Steps 2 through 5 as required. Conti nue until all changes have

6.

been made.
To exit the Configure mode at any time:

7.

q

Press the ON (2) and TEST/ALARM RESET buttons (4)
simultaneously, or

q

after parameter 15 is accessed, press the ON (2) button.

The UPS will acknowledge compliance with a short beep.

Optimizing Battery Life

Configuration 4-7

by Matching the Utility Voltage

Optimize UPS battery life by using the configuration parame ter s to select the
best nominal voltage range for the UPS installation.

When utility voltage is outside the selected operating range, the UPS supplies
battery power to the output receptacles. Maximize the UPS battery life by
configurin g the UPS so that the utility voltage is normally within the selected
operating range.

Operating Range

Nominal

Utility V oltage

Voltage

Time

Upper Limit

Lower Limit

4-8 Compaq 2000 Series UPS Operation and Reference Guide

Figure 4-4. Optimal—Utility voltage fluctuating within the UPS operating

range

Operating Range

Nominal

Voltage

Figure 4-5. Utility voltage fluctuation indicating a shift in nominal voltage
range may be necessary

Nominal

Voltage

Utility V oltage

Time

Operating Range

Utility V oltage

+20%

- 20%

-35%

+ 20%

- 20%

Extended

Range

Time

Figure 4-6. Utility voltage fluctuation indicating a possible need for
extended range setting

To match the utility voltage, the UPS operating range can be modified in two
ways:

■ If the utility voltage differs from the currently configured nominal

voltage, but stays within a ±20% band (see Fig 4-5), consider shifting
the nominal voltage parameter selection to match the measured utili ty
voltage ra nge.

Configuration 4-9

■ If the utility voltage frequently varies outside the UPS operating range

(see Fig 4-6), consider cha nging from normal to extended range
(+20% to –35%). This provides more tolerance to brief utility voltage

fluctuations.

To update the nominal vol tage and oper ating range parameters:

Have a qualified electrician monitor utility voltage.

1.

Use the following tables to identify the operating range that most closely

2.

matches requirements:

Table 4-2

Operating Ranges (VAC) - T2000 and T2000j Models

Nominal Level Normal Range Extended Range

100 80 to 120 Not applicable
110 88 to 132 72 to 132
120 96 to 144 78 to 144
127 102 to 152 83 to 155

Table 4-3

Operating Ranges (VAC) - T2000h and T2000h-NA Models

Nominal Level Normal Range Extended Range

208 166 to 250 Not applicable
220 176 to 264 143 to 264
230 184 to 276 150 to 276
240 192 to 288 156 to 288

For nominal voltage level setting, select co nfiguration parameters

3.

1, 2, 3, or 10 (see Table 4-1).
Access parameter 4 to switch from normal to extended range (see

4.

Table 4-1).

Chapter

Battery Maintenance

This chapter contains information on the following topics:

■ Precautions to be observed when maintaining or replacing external

battery modules

■ Charging batter ie s

■ When to replace batteries

■ Pre-Failure Battery Warranty

■ Obtaining a ne w battery module

■ Replacing an external battery module

5

■ Care and storage of batteries

5-2 Compaq 2000 Series UPS Operation and Reference Guide

Precautions

WARNING: There is a risk of personal injury from the hazardous energy levels

associated with UPS battery modules. The maintenance and replacement of
battery modules must be carried out by qualified service personnel.

Replace the battery module with the Compaq spare designated for the UPS.
Spare battery kit part numbers are:

■ T2000 models – 242713-001

■ T2400 models – 295461-001

WARNING: The UPS contains sealed lead-acid batteries. To reduce the risk of
fire or chemical burns take the following precautions:

■ Do not attempt to recharge batteries after removal from the UPS.

■ Do not disassemble, crush, or puncture the batteries.

■ Do not short the external contacts of the batteries.

■ Do not immerse the batteries in water.

■ Do not expose to temperatures higher than 60°C.

WARNING: To reduce the risk of personal injury from hazardous energy, take
these precautions:

■ Remove watches, rings, or other metal objects.

■ Use tools with insulated handles.

WARNING: The 2000 Series UPS models weigh between 79 and 97 lb
(36 to 44 kg) when fully assembled.

T2000 and T2000j:
UPS 32 lb (15 kg) Battery 47 lb (21 kg)

T2400h and T2400h-NA:
UPS 34 lb (15 kg) Battery 63 lb (29 kg)

To reduce the risk of personal injury or damage to the equipment:

■ Observe local occupational health and safety requirements and guidelines

for manual material handling.

■ Obtain adequate assistance to lift and stabilize the chassis during

installation or removal.

■ Remove the battery pack to reduce the overall weight of the product.

IMPORTANT: Before handling a tower UPS, make sure that the UPS is on a flat, stable
surface.

Charging Batteries

The Compaq 2000 Series UPS models automatically charge the batteries when
connected to utility power. No user interve nti on is required while the UPS is in
use.

■ For information on charging the batteries when installing the UPS, see

“Completing the Installation” in Chapter 2, “Installation.”

■ For information on keepin g the batteries charged while the UPS is in

extended storage, see “Care and Storage of Batteries,” in this chapter.

When to Replace Batteries

When the Battery Service indicator (LED 10) turns red, the external battery
module may need to be replace d within 30 to 60 days.

Battery Maintenance 5-3

NOTE: If the audio alarm parameter is enabled, the Battery Service indicator will be

accompanied by an audio alarm.

1

Figure 5-1. Battery Service indicator (LED 10)

Battery Service indicator (LED 10)

1

5-4 Compaq 2000 Series UPS Operation and Reference Guide

Verify that battery module replacement is required by initiating a UPS self­test. If LED 10 remains red, replace the battery module.

NOTE: Depending on usage and environmental conditions, the battery module should last
three to six years.

For information on initiating a self-tes t, see Chapter 3, “Operation.”

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power System (UPS) units, extends the advantage of a Compaq three-year,
limited warranty by applying it t o the battery before it actually fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers
receive notification from Compaq Power Management Software that the
battery may fail, the battery is replaced free of charge under the warranty.

Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:

■ Reduced total c ost of ownership

■ Reduced downtime

Obtaining a New Battery Module

Compaq supplies spare external battery modules for all Compaq 2000 Series
UPS models. Obtain a replacement module for the UPS when the Battery
Service indicator (LED 10) illuminates, m eaning that new batteries may be
required in 30 to 60 days.

The spare battery kit for a T2000 or T2000j is part number 242713-001.
The spare battery kit for a T2400h or T2400h-NA is part number 295461-001.

IMPORTANT: Compaq recommends that an inventory of spare battery modules not be
maintained onsite unless a procedure to keep the modules charged while in storage is
implemented.

For more information on the Battery Service LED function, see Chapter 3,
“Operation.”

Replacing an External Battery Module

There are two options for replacing a UPS external battery module:

■ Powering off the UPS before removing the battery module

■ In certain circumstances, hot-swapping the battery module without

powering off the UPS

CAUTION: While hot-swapping batteries, there is no protection in the event of a
utility power failure.

Step 1: Preparing the UPS

To replace batteries with the UPS Off

Shut down all load devices.

1.

Press the STANDBY button to take UPS out of Operate mode. The ON

2.

LED extinguishes, and power to the load receptacles ceases.
Disconnect the UPS from utility power.

3.

Battery Maintenance 5-5

Wait at least 60 seconds, while the UPS internal circuitry discharges.

4.

To replace batteries with the UPS in
Operate mode (hot-swapping)

Batteries may be replaced (hot-swapped) without powering off the UPS if both
of the following conditions are met:

■ The UPS is not cha rging the batterie s (Battery Charge LEDs 6, 7, and 8

are all green, indicating that the batteries are fully charged).

NOTE: Older batteries may be fully charged but still incapable of providing adequate
backup for devices. Therefore, the battery charge LEDs can indicate the batteries are fully
charged, while the UPS diagnostics have determined that the batteries need to be
replaced.

■ The UPS is not su pplying battery pow er to devices (A C Input LEDs 1

and 4 are green, indicating that the UPS is su pplying utility power).

5-6 Compaq 2000 Series UPS Operation and Reference Guide

Step 2: Removing the External Battery Module

Use this procedure to remove the external battery module:

Disconnect the battery cables from the UPS.

1.

CAUTION: It is normal for a small amount of electrical arcing to occur when
disconnecting an external battery module from a UPS. To minimize the amount
of arcing, remove the battery cables quickly and firmly.

M. PORT

COMM. PORT

Battery

Module

COMM. PORT

Figure 5-2. Disconnecting an external battery module

Set the used external battery module aside to install the replacement

2.

module.

CAUTION: Load devices will not be protected from utility power failure until the
battery module is successfully replaced.

Step 3: Installing a New Battery Module

Connect the battery cables from the new external battery module to the battery
receptacle on the UPS.

CAUTION: It is normal for a small amount of electrical arcing to occur when
connecting an external battery module to a UPS. To minimize the amount of
arcing, insert the battery cables into the receptacles on the UPS quickly and
firmly.

COMM. PORT

M. PORT

Battery
Module

Battery Maintenance 5-7

Figure 5-3. Connecting an external battery module

If the installation has been successful, the green Battery Charge indicators
(LEDs 6 to 8) show that the UPS is charging the batteries. This means that the
installation is now complete.

5-8 Compaq 2000 Series UPS Operation and Reference Guide

Step 4: Testing a New Battery Module

After installing the new battery module, press the TEST/ALA RM RESET
button.

For information on running a self-test, see Chapter 3, “Operation.”

IMPORTANT: The UPS will not execute a self-test until the batteries are 90% charged.

If the installation has been successful, the green Battery Charge indicators
(LEDs 6 to 8) show that the UPS is charging the batteries.

If the installation has not been successful, the Battery Service indicator
(LED 10) will turn red. If this occurs, check the battery connections. If the
Battery Service LED is still red, see Chapter 6, “Troublesh ooting,” for more
information.

Step 5: Disposing of Used Battery Modules

The spare battery m odule kit includes the instructions and packaging required
to return your used battery module to the a ppropriate location for disposal.

Do not dispose of the used battery module with general office or
household waste. Return the module for proper disposal to
either:

■ Compaq, authorized Compaq Partners, or their agents.

■ A recycling center that meets all local environmental

standards.

Care and Storage of Batteries

To maximize battery life:

■ Minimize the amount of time the UPS is using battery power. Match

UPS configuration with the util ity voltage. See Chapter 4,

“Configuration,” for more information.

■ Keep the area around the UPS clean and dust-free. If the environment is

very dusty, clean the outside of the UPS regularly with a vacuum
cleaner.

■ Maintain the ambient temperature at 25

■ If storing a UPS for an extended period, recharge the batteries every six

months:

Connect the UPS to utility power.

a.

Allow the UPS to remain in Standby mode.

b.

Allow the UPS to charge the batteries for 24 hours.

c.

Update the Battery Recharge Date label.

d.

o

C (77oF).

Battery Maintenance 5-9

Troubleshooting

This chapter pro vides information on the following topics:

■ Troubleshooting problems tha t occur during UPS start

■ Troubleshooting problems tha t occur after UPS start

■ Repairing the UPS

Chapter

6

6-2 Compaq 2000 Series UPS Operation and Reference Guide

Troubleshooting During Start

If problems occur when starting the Compaq 2000 Series UPS models, se lect
the appropriate symptom for possible causes and actions suggested.

Troubleshooting Guide (UPS Start)

Symptom Possible Cause Suggested Action

Table 6-1

UPS will not
start

LED 5 is red
(Site Wiring
Fault)

LED 10 is red
(Battery
Service)

No utility power Check power at the utility power

receptacle or contact a qualified

electrician.
UPS power cord disconnected Connect the power cord.
UPS input circuit breaker open Press the circuit breaker button

to reset. If the breaker trips

repeatedly, contact an

authorized service provider.
Utility power receptacle

ungrounded, or no ground wire in
UPS power cord

Line and neutral wires reversed in
utility power receptacle or in UPS
power cord

Battery voltage is low because the
UPS has been out-of-service for a
long period

The UPS was powered on with the
Sleep mode disabled, draining the
batteries

Contact a qualified electrician to

correct the condition.

For units factory configured for

208V, the Site Wiring Fault

function has been disabled. If

reconfiguring a 230V unit to

operate at 208V, the Site Wiring

Fault function must be manually

disabled.

(high models only)

Allow the UPS to charge the

batteries for 24 hours. Initiate a

self-test: if LED 10 does not turn

off, replace the batteries.

Troubleshooting After Start

For problems that occur after the UPS has gone through the startup self -test
sequence, these suggested actions address possible causes.

Troubleshooting Guide (After Start)

Symptom Possible Cause Suggested Action

Audio Alarm Alarm condition exists Identify the red LED associated

Troubleshooting 6-3

Table 6-2

with this alarm condition. Check
this troubleshooting guide to
determine the cause of the
alarm.

LED 1 is red
(Input Power)

LED 1 is
flashing red

LED 4 is red
(Input Power)

LED 4 is
flashing red

Utility voltage is too high The utility voltage is higher than

the UPS operating range. The
UPS switches to battery power.
If this happens repeatedly,
update the configuration.

Contact a qualified electrician to
make sure that utility power is
suitable for the UPS.

Alarm may need to be reset The utility voltage has returned

within the UPS operating range.
Press the TEST/ALARM RESET
button.

Utility voltage is too low The utility voltage is lower than

the UPS operating range. The
UPS switches to battery power.
If this happens repeatedly,
update the configuration.

Contact a qualified electrician to
make sure that utility power is
suitable for the UPS.

Alarm may need to be reset The utility voltage has returned

within the UPS operating range.
Press the TEST/ALARM RESET
button.

continued

6-4 Compaq 2000 Series UPS Operation and Reference Guide

Table 6-2
Troubleshooting Guide (After Start)

Symptom Possible Cause Suggested Action

continued

UPS
frequently
switches
between
utility and
battery power

LED 11 is red
(Load Level)

LED 9 is red
(Battery
Charge)

Insufficient
warning of
low batteries

Utility power variations The utility voltage is frequently

outside the UPS operating range.

Update the configuration.

Contact a qualified electrician to

make sure that utility power is

suitable for the UPS.
Protected devices are exceeding

the UPS power rating

Low battery voltage If the UPS is supplying battery

Battery service required Allow batteries to charge for 24

Remove one or more devices to

reduce the power requirements.

Make sure that devices are not

defective.

power, save current work and

shut down the system. Allow the

batteries to charge.

If the UPS is supplying utility

power, no user intervention is

required. Allow the batteries to

charge.

hours, then initiate self-test. If

LED 10 is red, replace batteries.

LED 10 is red
(Battery
Service)

Shutdown Delay configuration
inappropriate

Potential battery failure detected Allow batteries to charge for 24

New batteries improperly
connected

Update the Shutdown Delay

from 5-seconds to 3-minutes.

Use Compaq Power

Management Software to specify

a suitable delay.

hours, then initiate self-test. If

LED 10 is red, replace batteries.

Check connections.

continued

Table 6-2
Troubleshooting Guide (After Start)

Symptom Possible Cause Suggested Action

continued

Troubleshooting 6-5

LED 10 is
flashing red;
audio alarm
cannot be
silenced

Repairing the UPS

Repairs to the UPS must be carried out by Compaq or a Compaq Authorized
Service Provider. Other than battery replacement, there are no user-serviceable
parts.

Internal UPS overvoltage condition
exists

Shut down the UPS. Contact an
authorized service provider.

Regulatory Compliance Notices

Federal Communications
Commission Notice

Part 15 of the Federal Communications Commi ssion (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide
an interference-free radio frequency spectrum. Many electronic devices,
including computers, generate RF energy incidental to their intended function
and are, therefore, covered by these rules. These rules place computers and
related peripheral devices into two classes, A and B, depending upon their
intended installation. Class A devices are those that may reasonably be
expected to be installed in a business or commercial environment. Cla ss B
devices are those that may reasonably be expected to be installed in a
residential environment (that is, personal computers). The FCC requires
devices in both classes to bear a label indicating the int erference potential of
the device as well as additional operating instructions for the user.

Appendix

A

The rating label on the device shows which class (A or B) the equipment falls
into. Class B devices have an FCC logo or FCC ID on the label. Class A
devices do not have an FCC logo or FCC ID on the label. Once the class of the
device is determined, refer to the following corresponding statement.

A-2 Compaq 2000 Series UPS Operation and Reference Guide

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not i nstalled
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.

Class B Equipment

This equipment has been tested and found to comply with the limits for a Class
B digital devi ce, pursuant t o Pa rt 15 of the FC C Rules. These lim i ts are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communicati ons.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

■ Consult the dealer or an experienced radio or tele vision technician for

help.

Regulatory Compliance Notices A-3

Declaration of Conformity for Products Marked
with the FCC logo - United States Only

This device complies with Part 15 of the FCC Rules. Operation is s ubject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

For questions regarding your product, contact:
Compaq Computer Corporation

P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-20 00

1

or call 1-80 0-652-6672 (1-800-OK COM P AQ
FCC declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-20 00

or call [phone].
To identify this product, refer to the Part , Series, or Model number fo und on

the product.

). For questions regarding this

Modifications

The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Compaq Computer
Corporation may void the user’s authority to operat e the equipment.

Cables

Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to mainta in compliance with FCC Rules
and Regulations.

1

For continuous quality im provement, c alls may be rec orded or monitored.

A-4 Compaq 2000 Series UPS Operation and Reference Guide

Canadian Notice (Avis Canadie n)

Class A Equipment

This Class A digital apparatus meets all req uirem ents of the Canadian
Interferenc e-Causing Equipment Regula tions.

Cet appareil numérique de la classe A respecte toutes les exigences du

Règlement s ur le matériel brouilleur du Canada.

Class B Equipment

This Class B digital apparatus meets all re quirements of the Canadian
Interferenc e-Causing Equipment Regula tions.

Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement s ur le matériel brouilleur du Canada.

European Union Notice

Products with the CE Marking comply with both the EMC Directive
(89/336/EEC) and the Low Voltage Directive (73/2 3/EEC) issued by the
Commission of the European Community.

Compliance with these directives implies conformity t o the following
European Norms (in brackets are the equivalent international standards):

■ EN55022 (CISPR 22) - Electromagnetic Interference

■ EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic

Immunity

■ EN60950 (IEC950) - Product Safety

Japanese Notice

July 14 version

Taiwanese Notice

Regulatory Compliance Notices A-5

A-6 Compaq 2000 Series UPS Operation and Reference Guide

Battery Replacement Notice

Your UPS is provided with a Sealed Lead Acid battery pack. There is a danger
of explosion and risk of personal injury if the battery is incorrectly replaced or
mistreated. Replacement is to be done by a Compaq authorized service
provider using the Compa q spare designa t ed for this product. For mor e
information about battery replacement or proper disposal, contact your
Compaq authorized reseller or your authorized service provider.

WARNING: Your UPS contains a Sealed Lead Acid battery pack. There is risk of
fire and burns if the battery pack is not handled properly. To reduce the risk of
personal injury:

■ Do not attempt to recharge the battery.

■ Do not expose to temperatures higher than 60°C.

■ Do not disassemble, crush, puncture, short external contacts, or dispose of

in fire or water.

■ Replace only with the Compaq spare designated for this product.

Batteries, battery packs, and accumulators should not be
disposed of together with the general household waste. In order
to forward them to recycling or proper disposal, please use the
public collection system or return them to Compaq, your
authorized Compaq Partners, or their agents.

Appendix

Electrostatic Discharge

To prevent damaging the system, be aware of the precautions you need to
follow when setting up the system or handling parts. A discharge of sta tic
electricity fr om a finger or othe r conductor may damage syste m boards or
other static-se nsitive devices. This type of dama ge may reduce the lif e
expectancy of the device.

To prevent electrostatic damage, observe the following precautions:

■ Avoid hand c ontact by transporting and storing products in static- safe

containers.

■ Keep electrostatic-sensitive parts in their containers until they arrive at

static-free workstations.

B

■ Place parts on a grounded surface before removing them from their

containers.

■ Avoid touching pins, leads, or c i rcuitry.

■ Always be properly grounded when touching a sta tic-sensitive

component or assembly.

B-2 Compaq 2000 Series UPS Operation and Reference Guide

Grounding Methods

There are several methods for grounding. Use one or more of the following
methods when handling or installing electrostatic-sensitive parts:

■ Use a wrist strap connected by a ground cord to a grounded workstation

or computer chassis. Wrist straps are flexible straps with a minimum of
1 megohm ±10 percent resistance in the ground cords. To provide

proper ground, wear the strap snug against the skin.

■ Use heel straps, toe straps, or boot straps at standing workstations. Wear

the straps on both feet when standing on conductive f loors or dissipating
floor mats.

■ Use conductive field service tools.

■ Use a portable field service kit with a folding static-dissipating work

mat.

If you do not ha ve any of the suggested equipm ent for proper grounding, have
a Compaq authorized reseller install the part.

NOTE: For more information on static electricity, or assistance with product installation,
contact your Compaq authorized reseller.

Appendix

C

Specifications

This appendix provides specifications that apply to Compaq 2000 Series UPS
models:

■ Physical specifications

■ Input specifications

■ Output specifications

■ Overcurrent protection

■ Battery specifications

■ Battery runtime

■ Environmental specifications

C-2 Compaq 2000 Series UPS Operation and Reference Guide

Physical Specifications

Physical Specifications - Models T2000 and T2000j

Device Feature U.S. Metric

UPS Dimensions Width 7.0 in 178 mm

External Battery Module Dimensions Width 7.0 in 178 mm

Physical Specifications - Models T2400h and T2400h-NA

Table C-1

Height 8.8 in 224 mm
Depth 17.1 in 444 mm
Weight 32 lb 15 kg

Height 8.8 in 224 mm
Depth 17.1 in 444 mm
Weight 47 lb 21 kg

Table C-2

Device Feature U.S. Metric

UPS Dimensions Width 7.0 in 178 mm

Height 8.8 in 224 mm

Depth 17.1 in 444 mm

Weight 34 lb 15 kg

External Battery Module Dimensions Width 7.0 in 178 mm

Height 8.8 in 224 mm

Depth 17.1 in 444 mm

Weight 63 lb 29 kg

Input Specifications

Specifications C-3

Table C-3

Input Specifications – Per Model

UPS Model Utility Voltage

Frequency (Hz)

T2000 50 100, 110 Non-detachable cord with 5-20p plug

60 100, 110

T2000j 50 100, 110 Non-detachable cord with 5-20p plug

60 100, 110

T2400h 50/60 208, 220

T2400h-NA 50/60 208, 220

Nominal Utility

Voltage (VAC)

120, 127

120, 127

230, 240

230, 240

Power Cord Supplied

Detachable cord with country-specific plug

Detachable cord with 6-15p plug

C-4 Compaq 2000 Series UPS Operation and Reference Guide

Output Specifications

Output Specifications – Per Model

Table C-4

UPS Model Nominal Power

Rating (VA)

T2000 1920 1 3 x 5-15R

T2000j 1920 1 3 x 5-15R

T2400h 2300 1 3 x IEC-320

T2400h-NA 2300 1 3 x IEC-320

Load Segment # Output Receptacles

2 3 x 5-15R
3 2 x 5-15R

2 3 x 5-15R
3 2 x 5-15R

2 3 x IEC-320
3 3 x IEC-320

2 3 x IEC-320
3 3 x IEC-320

Specifications C-5

Table C-5

Output Specifications – 2000 Series UPS Models

Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC)

Voltage 100 102

110 to 127 115

208 204

220 to 240 230

Source of Power Regulation

Output Utility power

(normal range)

Utility power

(extended range)

Battery power

Feature Specification

Other features On-line efficiency 96%

Voltage wave shape Sine wave; less than 3% distortion with

Surge suppression High energy 6500A peak

Noise filtering MOVs and line filter for normal and

±8% of nominal output voltage rating
(within the guidelines of the Computer
Business Equipment Manufact ure rs
Association)

+10% to -15% of nominal output voltage
rating (within the guidelines of the
Computer Business Equipment
Manufacturers Association)

±5% of nominal output voltage rating

linear load

common mode use

C-6 Compaq 2000 Series UPS Operation and Reference Guide

Overcurrent Protection

Overcurrent Protection – Per Model

UPS Model Input Protection

T2000 Circuit breakers for each load segment

T2000j Circuit breakers for each load segment

T2400h Input circuit breaker

T2400h-NA Input circuit breaker

Battery Specifications

Battery Specifications – 2000 Series UPS Models

Table C-6

No protection for load segments

No protection for load segments

Table C-7

Feature Specification

Type Sealed lead-acid; maintenance-free

Voltage External module - 24 VDC

Charging 3 to 8 hours to full charge

Less than 3 hours to 90% capacity at default nominal
utility voltage and no load

Battery Runtime

Load (VA) 2000 Models 2400 Models

450 58 108
500 51 97
600 36 81
700 30 62
800 26 54

900 23 48
1000 20 43
1200 14 36
1400 12 24
1500 10 23
1800 8 19

Specifications C-7

Table C-8

Estimated Battery Runtime (Minutes)

2000 7 16
2200 14
2400 13

If a device lis t the power in Watts, use t he following c onversion equation:
Volts x Amps = V A per device

If only Watts are given:
Watts x 1.35 = VA
VA/1000 = KVA

C-8 Compaq 2000 Series UPS Operation and Reference Guide

Environmental Specifications

Environmental Specifications – 2000 Series UPS Models

Feature Specification

Operating temperature 0o to 40oC (32o to 104oF)

Relative humidity 0% to 95%; non-condensing

Operating altitude Up to 3000 m (10,000 ft) above sea level

Audible noise Less than 45 dBA

Table C-9

UL-tested at 25

o

C (77oF)

Index

Numbers and Symbols

2000 Series UPS See

Uninterruptible Power System
2000 Series

A

AC Input Failure

disabling audio alarm 4-5
enabling a udio alarm 4-5

AC Input LEDs

explained 3- 5
meaning when UPS powered

up 2-10

troublesh ooting alarm

conditions 6-3
alarm See audio alarm
audio alarm

ability to disable 3-12
conditions causing an

alarm 3-12

features 3-12
how to resp ond 6-3
silencing 3-3, 3-13

after utility power restored 3-13
requireme nt t o address alarm

condition 3-13

B

batteries

changing See also replacing

battery module

procedure s 5-5
warning on we ight 5-2
warning to use qualified service

personnel ix

warning to use qualified service

personnel 5- 2

warnings on risk of fire or

burns 5-2

warnings on risk of personal

injury 5-2

when to change 5-3
charging 5-3, 5-9
maintaining

care and storage 5-9

warning on we ight 5-2

warning to use qualified service

personnel ix

warning to use qualified service

personnel 5- 2

warnings on risk of fire or

burns 5-2

warnings on risk of personal

injury 5-2

2 Compaq 2000 Series UPS Operation and Reference Guide

new

recommendation against keeping

spares 5-4

when to obtain 5-4

recharge date See Battery

Recharge Date label
runtime specifications C-8
spare part number 5-2, 5-4
specifications C-7
testing 5-8

Battery Charge LEDs

display expl ained 2-10
explained 3- 6
troublesh ooting alarm

condition 6-4

battery module See external

battery module

replacing See replacing

battery module

Battery Recharge Date label

checking the battery recharge

date, illustrated 2-6
where to find the label 2-6

Battery Service LED

explained 3- 6
troublesh ooting alarm

conditions 6-2, 6-4

C

Canadian No tice (Avis

Canadien) A-3

care and storage of batteries 5-9

ambient temperature 5-9
charging stored batteries 5-9
preventive maintenance 5-9

CE Marking A-4
changing bat teries 5-1
changing the UPS

configuration 4-2, 4-6

charging the batteries

in storage 5-9

Comm port See communications

port

Communication LED,

explained 3- 7

communications port

caution on cable use 1-7
connecting to the host

computer 2-4

caution against using older

communications cables 2-4

illustrated 2-5
features 1-7
overview 1-7

Compaq 2000 Series UPS See

Uninterruptible Power System

2000 Series
Compaq authorized reseller xi
Compaq Multi-Server UPS

Card See option card
Compaq OnliNet Centro

example of use 1-9
overview 1-7

Compaq Power Ma nagem e nt

Software

capabilities 1-7
example of shutdown

sequence 1-8
installation requirements 2-2
integration with Compaq

Insight Manager 1-7
overview 1-7
using a Compa q M ulti-Server

UPS Card 1-8
using a Compaq Scalable UPS

Card 1-9

Compaq Scalable UPS Card See

option card

Compaq SNMP-EN Internal

Adapter See option card
Compaq website xi
completing the installation

charging bat teries 2-10
placing the UPS in Operate

mode 2-10

configuration

AC Input Failure

Index 3

disabling audio alarm 4-5

enabling a udio alarm 4-5
changing 4-6
Low Battery

configurat io n par a me te rs

explained 4- 4

specifying audio alarm 4-4
nominal utility voltage level

related configuration

parameters 4-4

nominal utility voltage range

related configuration

parameters 4-4
overview 4-1
parameters 4-3
Reset Defaults , restoring 4-5
Shutdown Delay

enabling 3-minute 4-4
enabling 5-second 4-4

Sleep mode

disabling 4-5
enabling 4-5

warning about pressing

STANDBY 4-2, 4-6

Wiring Fault audio alarm

disabling 4-4

enabling 4-4

Configure mode

exiting 4-7
explained 3- 2
initiating 3-3

connecting

battery cabl es 2-3
devices to UPS 2-7
external battery module 2-3
Network Tra nsi ent

Protector 2-5
UPS to utility power 2-7
UPS/computer interface

cable 2-4

controls and indicators See front

panel, indicators

converting Watts to VA 2-7

D

Declaration of Conformity A-2
disposing of used batter y

module 5-8

E

environmental specifications C-9
European Union Notice A-4
external battery module

care and storage of

batteries 5-9
caution co ncerning arcing 2-3
disconnecting, illustrated 5-6
disposing of used module 5-8
features 2-3
installing 2-3
installing, illustrated 2-4
removing 5-6
testing new m odule 5-8

F

FailSafe III

overview 1-7
requirement for cabling to host

computer 2-4

features

Compaq 2000 Series UPS 1-6

battery maintenance 5-1
communications port 1-7
Compaq Multi-Server UPS

Card 1-8
Compaq OnliNet Centro 1-7
Compaq Power Ma nagem e nt

Software 1-7
Compaq Scalable UPS Card 1-9
Compaq SNMP-EN Internal

Adapter 1-9
FailSafe III 1-7
LanSafe III 1-7
Network Tra nsi ent

Protector 1-10

4 Compaq 2000 Series UPS Operation and Reference Guide

warranties 1-10

Federal Communications

Commission (FCC) notice A-1

cables A-3
FCC Class A compliance A-2
FCC Class B complianc e A-2
modifications to

equipment A-3

front panel

AC Input LEDs,

explained 3- 5

Battery Charge LEDs,

explained 3- 6

Battery Service LED,

explained 3- 6

Communication LED,

explained 3- 7
illustrated 1-3
indicating battery charge 5-7,

5-8
indicators 3-5
LED display and controls,

illustrated 2-9
Load Level LEDs,

explained 3- 7
meaning of LED display in

Configure m ode 4-6
meaning of LED display in

Standby and O perate

modes 3-5
ON LED, explained 3-7
reading the LED display 3-5
Site Wiring Fault LED,

explained 3- 6

G

getting help x
Grounding Methods B-2
guarantee See warranties

H

hardware option card See option

card

help

additional sources x
Compaq authorized

resellers xi
Compaq website xi
technical support telephone

numbers x

hot-swappi ng See replacing battery

module

http

//www.compaq.com xi

I

icons

symbols on e quipment viii

Important Safety Information x, 2-2 ,

2-3
indicators See front panel,

indicators
input specifications C-3
installing a UPS

before starting the UPS 2-3
caution against using older

communications

cables 2-4
caution co ncerning arcing 2-3
checking the load 2-7
completing the

installation 2-10
connecting the communications

port 2-4
connecting the communications

port, illustrated 2-5
connecting the devices 2-7

caution against plugging in laser

printers 2-7

warning on earth conductor

leakage current 2-7

Index 5

connecting the Network

Transient Protector 2-5

connecting the Network

Transient Protector,
illustrated 2-5

connecting to utility

power 2-7

installing an external battery

module 2-3

installing an external battery

module, illustrated 2-4

requireme nt s 2-2

hardware 2-2
software 2-2

tools 2-2
silencing the audio alarm 2-10
starting the UPS

checking the Battery Recharge

Date label 2-6

checking the battery recharge

date, illustrated 2-6

for the first time 2-6
warning conc erning

grounding 2-7

warning conc erning red

LEDs 2-10

J

Japanese Notic e A-5

L

LanSafe III

overview 1-7
requirement for cabling to host

computer 2-4
LED 01 See AC Input LEDs
LED 02 See AC Input LEDs
LED 03 See AC Input LEDs
LED 04 See AC Input LEDs
LED 05 See Site Wiring Fault

LED

LED 06 See Battery Charge LEDs

LED 07 See Battery Charge LEDs
LED 08 See Battery Charge LEDs
LED 09 See Battery Charge LEDs
LED 10 See Battery Service LED
LED 11 See Load Level LEDs
LED 12 See Load Level LEDs
LED 13 See Load Level LEDs
LED 14 See Load Level LEDs
LED 15 See Communication LED
LED 16 See ON LED
LED display See front panel,

indicators

Load Level LEDs

explained 3- 7
troublesh ooting alarm

condition 6-4

Low Battery

configuraton parameters

explained 4- 4

specifying audio alarm 4-4

M

maintenance, battery 5-9
matching, utility voltage with UPS

configuration 4-7

modes of oper ation See Standby

mode, Operate mode, Configure
mode, Sleep mode

modificati ons to equipment See

Federal Communications
Commission (FCC) notice

N

Network Tra nsi ent Protector

connecting 2-5
connecting, illustrated 2-5
features 1-10
not connect ing to a digital

PBX 2-5

overview 1-10

nominal utility voltage level

6 Compaq 2000 Series UPS Operation and Reference Guide

explained 4- 4
related configuration

parameters 4-4

nominal utility voltage range

explained 4- 4
related configuration

parameters 4-4

O

ON button

exiting Configure mode 4- 7
initiating Configure mode 4-2,

4-6

selecting c onfiguration

parameters 4-7

ON LED

explained 3- 7
indicating Operate mode 2-10
meaning when UPS powered

up 2-10

Operate mode

explained 3- 2
initiating 2-10, 3-3, 3-8

conservin g battery power 3-8
LED display 3-8

operating range

configuring 4-7
matching 4-7
matching the utility

voltage 4-9
supplying battery power 4-7
tabulated for all

configurat ions 4-10

operating the UPS

modes of oper ation 3-2
warning on earth conductor

leakage current 3-2

option card

Compaq Multi-Server UPS

Card

example of use 1-8
overview 1-8

Compaq Scalable UPS Card

example of use 1-9
overview 1-9

Compaq SNMP-EN Internal

Adapter

example of use 1-9

overview 1-9
overview 1-8
protecting multiple

servers 1-8

scaling up UPS

capabilities 1-9
output specifications C-4
overcurrent protection 3-8
overview

battery maintenance 5-1
communications port 1-7
Compaq Multi-Server UPS

Card 1-8

Compaq OnliNet Centro 1-7
Compaq Power Ma nagem e nt

Software 1-7

Compaq Scalable UPS

Card 1-9

Compaq SNMP-EN Internal

Adapter 1-9

FailSafe III 1-7
installation 2-1
LanSafe III 1-7
Network Tra nsi ent

Protector 1-10

operating the UPS 3-1
option card 1-8
specifications C-1
troublesh ooting 6-1
UPS 1-1

P

PBX, caution on connectin g to

Network Tra nsi ent
Protector 1-10

physical specifications C-2

T2000 and T2000j C-2
T2400h and T2400h-NA C-2

Index 7

power cord

cords shipped wit h the

UPS 2-2

requirement for additional

cord 2-3

solution for additional

cord 2-3

Power Management Software See

Compaq Power Ma nagem e nt
Software

Power Products Documentation CD

viewing

Compaq 2000 Series UPS

Operation and Reference
Guide 2-2

Compaq Power Products

Software Reference
Guide 2-2

powering the UPS off See

STANDBY button

problems See troubleshooting

R

range See operat ing range
rear panels, illustrated 1-4
recharge date See Battery

Recharge Date label

reference material

Compaq Power Ma nagem e nt

Software Installation
Instructions 2-2

Compaq Power Products

Software Reference
Guide 2-2

Important Safety Information x,

2-2, 2-3
repairing the UPS 6-5
replacing battery module

conditions for

hot-swapping 5-5

connecting external battery

module, illustrated 5-7

disposing of used module 5-8

installing new battery

module 5-7
options 5-5
procedure 5-5
removing the external ba ttery

module 5-6
testing new m odule 5-8
when to replace 5-3
with the UPS in Operate

mode 5-5
with the UPS off 5-5

Reset Defaults , restoring 4-5
RJ-45 receptacle ix
RS-232 port See communications

port

S

safety precautions

battery ha ndling ix
earth conductor leakage

current ix

Important Safety Information x,

2-2, 2-3
weight x
when using the UPS 3-2

self-test

initiating See TEST/ALARM

RESET button
meaning of LED display 3- 11

serial port See communications

port
Shutdown Delay, selectin g 4-4
shutdown sequence

specifying 1- 8

Site Wiring Fault LED

explained 3- 6
function di sabled for 208V

congiuration 6-2

troublesh ooting alarm

condition 6-2

Sleep mode

disabling 4-5
enabling 4-5

8 Compaq 2000 Series UPS Operation and Reference Guide

explained 3- 3

specifications

battery C-7
battery runtime C-8
environmental C-9
input C-3
output C-4
overcurrent protectio n C-6
overview C-1
physical C-2

STANDBY button

powering the UPS off 3-9, 5-5
warning conc erning use in

Configure m ode 4-2, 4-6

Standby mode

automatically maintaining

battery charge 3-10
exiting from 3-10
explained 3- 2
initiating 3-3
returning to, from Operate

mode 3-9

starting the UPS for the first

time 2-6

switching the UPS off See

STANDBY button
symbols in text viii
symbols on e quipment viii
system administrator

specifying the shutdown

sequence 1-8

using Compa q Power

Management Software 1-7

T

technical support x
telephone numbers xi
TEST/ALARM RESET button

exiting Configure mode 4- 7
initiating a self-test 3-11
initiating Configure mode 4-2,

4-6

testing new batte ry

module 5-8

toggling a c onfiguration

parameter 4-6

testing

initiating a self-test 3-11

new battery m odules 5-8
text convent ions vii
troublesh ooting

after start 6-3

during start 6-2

U

Uninterruptible Power System 2000

Series

connecting UPS/computer

interface cable 2-4
features 1-6
front panel 1- 3
front panel,illustrated 1-3
items not supplied with the

UPS kit 2-2
items supplied with the UPS

kit 2-2
models 1-2
rear panels 1-4

updating the UPS

configuration 4-2, 4-6

utility voltage

configuring the UPS to

match 4-9
matching with UPS

configuration 4-7
monitored by qualified

electrician 4-9

utility voltage range See operating

range

V

VCCI Notice for Japan A-5
voltage level, nominal,

configuring 4-4

voltage ra nge, nominal,

configuring 4-4

W

warning

battery ha ndling ix
electrical shock ix
high earth c onductor leakage

current ix

weight x

warranties

$25,000 Computer Load

Protection Guarantee 1-10
applicability 1-10
limited warranty 1-10
pre-failur e battery 1-10, 5-4
qualifyin g 1-10
three-year limited 1-10

Wiring Fault

audio alarm disable 4-4
audio alarm enable 4-4

www.compaq.com x

Index 9