Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Models and
Features
Controls and
Lights
Internet
Zone
Buttons and
Lights
Front Bezel
Components
Left Side
Components
Right Side
Components
Bottom of
Unit
Back
Connectors
Port
Replicator
Components
Port
Replicator
Connectors
Download the Maintenance and Service Guide (MSG) to your hard drive.
Welcome to the Presario 1800 Series Maintenance and Service Guide.
This online guide is designed to serve the needs of those whose job it is to
repair Compaq products. The
Notice contains the copyright and trademark
information. The
Preface shows symbol conventions, Technician Notes and
Serial Number locations on the unit.
This MSG will be periodically maintained and updated online as needed. For
content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center or IM
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Power
Management
for Windows
98
Help Center.
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario 1800 Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Maintenance and Service Guide
Compaq Presario 1800 Series Portable Computer
First Edition (August 1999)
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Compaq Computer Corporation
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the
Compaq Presario 1800 Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1800 Series Portable
Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of information.
Technician Notes
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WARNING: Only authorized technicians trained by Compaq should repair this equipment. All
troubleshooting and repair procedures are detailed to allow only subassembly/module level
repair. Because of the complexity of the individual boards and subassemblies, the user should
not attempt to make repairs at the component level or to make modifications to any printed
circuit board. Improper repairs can create a safety hazard. Any indications of component
replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The
serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
● Compaq Presario 1800 Series Portable Computer documentation set
● Introducing Windows 98 Guide
● Service Training Guides
● Compaq Service Advisories and Bulletins
● Compaq QuickFind
● Compaq Service Quick Reference Guide
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Product Description
Models and
Features
Controls and
Lights
Internet
Zone
Buttons and
Lights
Front Bezel
Components
Left Side
Components
Right Side
Components
Bottom of
Unit
Back
Connectors
Port
Replicator
Components
Port
Replicator
Connectors
Compaq
Presario
1800 Series
Portable
Computers
are a new
generation
of
multimedia
portable
computers
with a thin
and lightweight
design,
outstanding
audio and
video,
advanced
core
features,
and
attractive
styling.
The 1800T
Series
allows
configure-toorder (CTO)
accessibility,
providing a
range of
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Power
Management
for Windows
98
outstanding
and
innovative
features and
components.
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Troubleshooting
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic Error
Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
This section covers troubleshooting information for the Compaq Presario 1800
Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables if
you are unable to run POST or if POST displays an error message.
When following the recommended actions in the Sections on POST and
Diagnostic Error Codes perform them in the order listed. Rerun POST
after each recommended action until the problem is solved and no error
message occurs. Once the problem is solved, do not complete the
remaining recommended actions.
NOTE:
If the problem is intermittent, check the computer several
times to verify that the problem is solved.
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
This section provides a breakdown of spare parts and identifies the
spare part ordering number associated with each item for Compaq
Presario 1800 Series Portable Computers.
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Compaq.com - Compaq Presario 1800 Series Maintenance and Service Guide - Models: 1825, 1826, 1827, 1830, 1800T
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Removal
Sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
TouchPad
Keyboard
Status Panel
Internet
Button Board
Heatspreader
Network
Interface Card
Modem
Hard Drive
DisqPlay
Module
Processor
Report the computer serial number to Compaq when requesting information or ordering spare
parts. The serial number is located on the underside of the computer.
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DVD or
CD Drive
Display Panel
Assembly
Upper CPU
Cover
Fan Assembly
Diskette Drive
Battery
Charger Board
Speaker
Assembly
System Board
Memory
Module
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Specifications
This section covers the following specifications of Compaq Presario 1800 Series Portable Computers:
● Physical and Environmental
● System Interrupts
● System DMA
● System I/O Address
● System Memory Catalog
● Display
● Memory Expansion
● Diskette or LS120 Drive
● Hard Drive
● DVD or CD drive
● Battery Pack
Physical and Environmental
Computer Specifications
U.S.Metric
Dimensions
Height
Depth
Width
1.65 in
13.00 in
10.99 in
4.20 cm
33.00 cm
27.90 cm
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Weight
7.9 lbs3.58 kg
Stand-Alone (Battery Pack) Power
Requirements
Nominal Operating
Maximum Average
Peak Operating
Li-ion 3.2 mAh
W @ 14.8 V
W @ 14.8 V
W @ 14.8 V
AC Power Requirements
Operating Voltage
Operating Current
Operating Frequency
Maximum Transient
100-240 V
0.8/0.4 A RMS
47-63 Hz
Meets IEC 801-4 and IEC801-5
1kV for 50 ns
Temperature
Operating
Nonoperating
50° to 95 °F
-4° to 140 °F
10° to 35 °C
-20° to 60 °C
Relative Humidity (noncondensing)
Operating
Nonoperating (tw = 38.7°C max)
90%
5% to 95%
10% to 90%
5% to 95%
Altitude
Operating
Nonoperating
0 to 10,000 ft
0 to 30,000 ft
0 to 3.05 km
0 to 9.14 km
Shock
Operating
Non operating
10 G, 11 ms, half sine
240 G, 2 ms, half sine
Vibration
Operating
Nonoperating
0.5 G
1.5 G
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq
Explorer Series Portable Computers operate well within this range of temperatures.
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System Interrupts
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System Interrupts
Hardware IRQSystem Function
IRQ0System timer
IRQ1Standard 101/102-key or Microsoft Natural Keyboard
IRQ2Programmable interrupt controller
IRQ3Lucent 56K V.90 PCI DF Modem
IRQ4Communications Port (COM1)
IRQ5ESS SOLO-1 PCI AudioDrive
IRQ5RAGE LT PRO AGP 2X (English)
IRQ6Standard Floppy Disk Controller
IRQ7Printer Port (LPT1)
IRQ8System CMOS/real time clock
IRQ9Available
IRQ10Available
IRQ11Intel 21143/2 based 10/100 mbps Ethernet Controller
IRQ11Texas Instruments PCI-1211 CardBus Controller
IRQ11Intel 82371AB/EB PCI to USB Universal Host Controller
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric Data Processor
IRQ14Intel 82371AB/EB PCI Bus Master Primary IDE Controller
IRQ15Intel 82371AB/EB PCI Bus Master Secondary IDE Controller
Top of Page
System DMA
System DMA
Hardware DMASystem Function
DMA 1ESS SOLO-1 DOS Emulation
DMA 2Standard Floppy Disk Controller
DMA 3ECP Printer Port (LPT1)
DMA 4Direct memory access controller
Top of Page
System I/O Address
System I/O Address
I/O Address (Hex)System Function (Shipping Configuration)
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Connector Pin Assignments
This section provides connector pin assignment tables for Compaq Presario 1800 Series Portable Computers. For more
information on connectors, refer to the sections on
Back Connectors and Port Replicator Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk
(*).
Parallel Connector
PinSignalPinSignal
1Strobe*10Acknowledge*
2Data Bit 011Busy
3Data Bit 112Paper Out
4Data Bit 213Select
5Data Bit 314Auto Linefeed*
6Data Bit 415Error*
7Data Bit 516Initialize Printer*
8Data Bit 617Select In*
9Data Bit 718-25Signal Ground
* = Active low
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Serial Connector
ConnectorPinSignal
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1
2
3
4
5
6
7
8
9
Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
ConnectorPinSignal
1
2
3
4
5
6
Data 1
Data 2
Ground
+5 V
Clock 1
Clock 2
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External VGA Monitor
ConnectorPinSignal
1
2
3
4
5
6
7
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
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8
9
10
11
12
13
14
15
Ground Analog
+5V
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
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Universal Serial Bus
ConnectorPinSignal
1
2
3
4
+5V
Data Data +
Ground
Top of Page
Modem
ConnectorPinSignal
1
2
3
4
5
6
Unused
Tip
Ring
Unused
Unused
Unused
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TV Out
ConnectorPinSignal
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1
2
3
Ground
Composite
Ground
Top of Page
Game Port
ConnectorPinSignal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
+5V
SWA
RBTA
GND
GND
RBTB
SWB
+5V
+5V
SWC
RBTC
RMSO
RBTD
SWD
RMSI
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S Video
ConnectorPinSignal
1
2
3
4
Ground
Ground
SYR
SCG
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Top of Page
Port Replicator Connector
Pin SignalPin SignalPin SignalPin Signal
1Adapter Power21Serial Port CTS41Not Connected61Switch C
2Adapter Power22Serial Port DCD42Power Cycle62Switch D
3Adapter Power23Serial Port DSR43Keyboard Clock63MIDI Input
4Adapter Power24Serial Port TXD44Keyboard Data64MIDI Output
5Adapter Power25Serial Port RTS45Mouse Clock65Not Connected
6Adapter Power26Monitor DDC46Mouse Data66USB Power
7Not Connected27Monitor DDC47Lp Select67USB Power
8Printer Data 028Monitor Indicator48Lp Paper End68USB Power
9Printer Data 129V. SYNC49Lp Initialize69USB Power
10Printer Data 230Ground50Lp Busy70USB A11Printer Data 331H.SYNC51Lp Error71USB A+
12Printer Data 432Ground52Lp Acknowledge72USB B13Printer Data 533Blue53Lp AutoFeed73USB B+
14Printer Data 634Ground54Lp Strobe745V
15Printer Data 735Green55Joystick Data A755V
16Lp Indicator36Ground56Joystick Data B76Not Connected
17Port Replicator
Dock Indicator
37Red57Joystick Data C77S-Video SYR
18Serial Port RXD38Ground58Joystick Data D78Ground
19Serial Port RI39Composite TV Out59Switch A79S-Video SCG
20Serial Port DTR40Not Connected60Switch B80Ground
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Battery Pack Operations
This appendix covers the following information concerning battery pack operating time:
● Increasing battery pack operating time
● Conditioning a battery pack
● Disposing of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider
the following variables when determining how long a charged battery pack should last:
● Power management settings
● Hardware configuration
● Software applications
● Installed options
● Display brightness
● Hard drive usage
● Changes in operating temperature
● Type and number of installed PC Cards
NOTE:
The power consumption requirements for PC Cards vary widely. Some cards drain the battery
pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the
computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these guidelines:
●Set the power conservation levels in the Power Management utility to Maximum.
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●Customize the timeout value to work more efficiently with the applications. The length of
battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines
● Condition the battery pack at least every 30 days to improve overall battery performance.
● Keep a battery pack in the computer when using it with AC power to supply the battery pack
with a constant trickle charge.
● Store the battery pack in a cool, dry place when not in use.
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Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery
pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the battery charging status icon turns
off. Your battery gauge may show four bars (and Windows may report 100%) before the battery
charging status icon turns off. Do not unplug the AC adapter until the battery charging status icon
disappears.
2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and
turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step 1. You may use the computer while the battery is draining.
3. Plug in the AC adapter and begin using the computer.
The table below shows the approximate battery pack charge times.
Approximate Battery Charge Time
ComputerOn LineOff Line
Li ion Battery Pack 4.5 hours 2:50 hrs
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Disposing of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal
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hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance
with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only
damages the pack and makes it unusable, but also exposes potentially harmful battery components.
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