Downloadto this Maintenance and Service Guide (MSG) to your hard drive.
Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of
those whose job it is to repair Compaq products. The Notice, contains the copyright and trademark
information. The
Preface shows symbol conventions, Technician Notes and Serial Number locations on the
unit.
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This MSG will be periodically maintained and updated online as needed.
For content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center or IM Help Center.
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Maintenance & Service Guide for Presario 1600 Series
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Maintenance and Service Guide
Compaq Presario Series Portable Computer
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First Edition (March 1999)
Compaq Computer Corporation
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Maintenance & Service Guide for Presario 1600 Series
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference
when servicing the Compaq Presario Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario
Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific
instructions.
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NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of
information.
Technician Notes
WARNING:Only authorized technicians trained by Compaq should repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual
boards and subassemblies, the user should not attempt to make repairs at the
component level or to make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of component replacement or
printed circuit board modifications may void any warranty
.
Serial Number
When requesting information or ordering spare parts, the computer serial number should be
provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
● Compaq Presario Series Portable Computer documentation set
● Introducing Windows 98 Guide
● Service Training Guides
● Compaq Service Advisories and Bulletins
● Compaq QuickFind
● Compaq Service Quick Reference Guide
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Maintenance & Service Guide for Presario 1600 Series
The Compaq
Presario Series
Portable
Computer is a
continuation of
the new
generation of
multimedia
portable
computers
with an
innovative and
integrated
design,
outstanding
audio and
video,
advanced core
features, and
attractive
styling. This
full-function,
AMD-K6-based
portable
computer
allows full
desktop
functionality.
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Maintenance & Service Guide for Presario 1600 Series
This section covers troubleshooting information for the Compaq
Presario Series Portable Computers. The basic steps in troubleshooting
include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the
diagnostic tables, if you are unable to run POST or if POST
displays an error message.
When following the recommended actions in the Sections
on POST and Diagnostic Error Codes perform them in the
order listed. Rerun POST after each recommended action
until the problem is solved and no error message occurs.
Once the problem is solved, do not complete the remaining
recommended actions.
Note:
If the problem is intermittent, check the computer
several times to verify that the problem is solved.
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Maintenance & Service Guide for Presario 1600 Series
This section provides an breakdown and identifies the spare parts
ordering number associated with each item(s) for the Compaq
Presario Series Portable Computers.
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Maintenance & Service Guide for Presario 1600 Series
This chapter covers the following specifications of Compaq Presario Series Portable Computers:
● Computer models
● Physical and environmental
● System Interrupts
● System DMA
● System I/O Address
● System Memory Catalog
● Display
● Memory expansion
● Diskette drive
● Hard drive
● DVD or CD drive
● Battery pack
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Physical and Environmental
Computer Specifications
U.S.Metric
Dimensions
Height
Depth
Width
1.97 in
12.32 in
10.12 in
5.0 cm
31.3 cm
25.7 cm
Weight
Model 1683
Model 1685
Model 1687
Model 1688
Model 1690
(Data not available)
7.19lbs
7.19 lbs
7.36 lbs
7.76 lbs
(Data not available)
3260 g
3260 g
3340 g
3520 g
Stand-Alone (Battery Pack) PowerRequirements
Nominal Operating Voltage
Maximum Operating Power
Peak Operating Power
Li Ion
W @ 14.8 VDC
W @ 56.5 W
W @ 58.5 W
AC Power Requirements
Operating Voltage
Operating Current
Operating Frequency
Maximum Transient
(Information not available)
Temperature
Operating41° to 95 °F5° to 35 °C
Nonoperating-4° to 140 °F-20° to 60 °C
Relative Humidity (Non-condensing)
Operating10 to 90%35°C to 90%
Nonoperating (tw = 38.7°C max)5 to 95%60°C to 95%
Altitude
Operating0 to 10,000 ft0 to 3.15 km
Nonoperating0 to 30,000 ft0 to 10.14 km
Shock
Operating10 G, 11 ms, half sine
Non operating240 G, 2 ms, half sine
Vibration
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Operating0.55 G, 0.25 Oct/Min
sweep rate
Nonoperating1.5 G, 0.25 Oct/Min
sweep rate
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario Series Portable Computers operate
well within this range of temperatures.
System Interrupts
System Interrupts
Hardware IRQSystem Function
IRQ0
System Timer
IRQ1Standard 101/102-Key or Microsoft Natural Keyboard
IRQ2Programmable interrupt controller
IRQ3IRQ Holder for PCI Steering
IRQ3ALi PCI to USB Open Host Controller
IRQ4 Communications Port (COM1)
IRQ5 IRQ Holder for PCI Steering
IRQ5PCI Fast Ethernet DEC 21143 Based Adapter
IRQ5ESS SOLO-1 PCI AudioDrive
IRQ5IRQ Holder for PCI Steering
IRQ6Standard Floppy Disk Controller
IRQ7Printer Port (LPT1)
IRQ8 System CMOS / real-time clock
IRQ9 RAGE LT PRO AGP 2X (English)
IRQ9IRQ Holder for PCI Steering
IRQ10 Texas Instruments PCI-1211 CardBus Controller
IRQ10IRQ Holder for PCI Steering
IRQ10
Lucent 56K V.90 PCI DF Modem
IRQ12 Synaptics PS/2 TouchPad
IRQ13 Numeric data processor
IRQ14
ALi M5229 PCI Bus Master IDE Controller
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IRQ14 Primary IDE controller (dual fifo)
IRQ15
ALi M5229 PCI Bus Master IDE Controller
IRQ15Secondary IDE controller (dual fifo)
System DMA
System DMA
Hardware DMASystem Function
0
(free)
1
ESS SOLO-1 DOS Emulation
2
Standard Floppy Disk Controller
3
(free)
4
Direct memory access controller
5
(free)
System I/O Address
System I/O Address
I/O Address (Hex)System Function (Shipping Configuration)
0060h - x0060h Standard 101/102-Key or Microsoft Natural Keyboard
0061h - x0061hSystem speaker
0064h - x0064hStandard 101/102-Key or Microsoft Natural Keyboard
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01F0h - 01F7hALi M5229 PCI Bus Master IDE Controller
0200h - 0203hGameport Joystick
0220h - 022FhESS SOLO-1 DOS Emulation
0330h - 0331hESS SOLO-1 DOS Emulation
0376h - 0376h
Secondary IDE controller (dual fifo)
0376h - 0376hALi M5229 PCI Bus Master IDE Controller
0378h - 037FhPrinter Port (Ltp1)
0388h - 038BhESS SOLO-1 DOS Emulation
03B0h - 03BBh
RAGE LT PRO AGP 2X (English)
03C0h - 03DFh
RAGE LT PRO AGP 2X (English)
03F0h - 03F5hStandard Floppy Disk Controller
03F6h - 03F6h
Primary IDE controller (dual fifo)
03F6h - 03F6hALi M5229 PCI Bus Master IDE Controller
03F7h - 03Fh7Standard Floppy Disk Controller
03F8h - 03FFhCommunication Port (COM1)
040Bh - 040BhMotherboard Resources
040D0h - 04D1hMotherboard Resources
04D6h - 04D6hMotherboard Resources
0CF8h - 0CFFhPCI Bus
1000h - 103FhMotherboard Resources
1040h - 105FhMotherboard Resources
1060h - 106FhESS SOLO-1 PCI AudioDrive
1070h - 107FhESS SOLO-1 PCI AudioDrive
1080h - 10FFhPCI Fast Ethernet DEC 21143 Based Adapter
1400h - 14FFhLucent 56K V.90 PCI DF Modem
1800h - 183FhESS SOLO-1 PCI AudioDrive
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FC100000h - FC100FFFhRAGE LT PRO AGP 2X (English)
FC120000h - FC13FFFFhRAGE LT PRO AGP 2X (English)
FD000000h - FDFFFFFFhRAGE LT PRO AGP 2X (English)
FFFC0000h - FFFFFFFFhMotherboard Resources
Display
12.1" (Diagonal) TFT Display with LVDS
U.S.Metric
Dimensions
Height
Width
7.83"
10.8"
19.9 cm
25.7 cm
Diagonal Size
12.1"30.7 cm
Mounting
Internal
Number of Colors
16 M
Contrast Ratio
Typical 150:1
Brightness
Over 120 cd/m~3
Pixel Resolution
Pitch
Format
Configuration
0.30 x 0.30 mm
800 x 600
RGB Stripe
Backlight
Edge Light
Character Display
80 x 25, 80 x 50
Total Power Consumption
5.4 W (max)
(Information not available)
13.3" (Diagonal) TFT Display with LVDS
U.S.Metric
Dimensions
Height
Width
Diagonal Size
Mounting
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Number of Colors
Contrast Ratio
Brightness
Pixel Resolution
Pitch
Format
Configuration
Backlight
Character Display
Total Power Consumption
14.1" (Diagonal) TFT Display with LVDS
U.S.Metric
Dimensions
Height
Width
8.43"
11.2"
21.42 cm
28.56 cm
Diagonal Size14.1"35.8 cm
MountingInternal
Number of Colors64 K
Contrast RatioTypical 150:1
BrightnessOver 120 cd/m~3
Pixel Resolution
Pitch
Format
Configuration
0.279 x 0.279 mm
1024 x 768
RGB Stripe
Backlight
Edge Light
Character Display
80 x 25
Total Power Consumption6.6 W (max)
Memory Expansion
Base System MemoryExpansion Board MemoryTotal Memory
32-MB
32-MB64-MB
32-MB
64-MB96-MB
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32-MB
128-MB160-MB
64-MB
32-MB96-MB
64-MB
64-MB128-MB
64-MB
128-MB192-MB
Diskette Drive
Diskette Drive
Diskette Size
Light
Height
3.5 in
None
.5" / 1.27 cm
Bytes per Sector:
Sectors per Track
High Density
Low Density
512
18 (1.44-MB) / 15 (1.2-MB)
9
Tracks per Side
High Density
Low Density
80 (1.44-MB) / 80 (1.2-MB)
80
Access Times
Track-to-Track (high/low)
Average (ms)
Setting Time (ms)
Latency Average
3 ms/6 ms
94 ms/174 ms
15 ms
100
Number of Read/Write Heads
2
Hard Drive
Hard Drives
6.4-GB4.8-GB
Capacity Per Drive
6.4-GB4.8-GB
Drive Type
6565
Physical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
8647
6
240-250
512
8647
6
240-250
512
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Logical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
13424
15
63
512
7944
15
63
512
Seek Times
(Typical, Including settling in ms)
Track to Track
Average Maximum
Rotational Speed
2.5 ms
13 ms
23 ms
4200 rpm
2.5 ms
13 ms (read)
23 ms
4200 rpm
Transfer Rate
Media
At interface
60.8 to 107.2 Mb/s
33.3 MB/s
60.8 to 107.2 Mb/s
33.3 MB/s
Sector Interleave
1:11:1
Buffer Size
512 KB512 KB
DVD or CD Drive
CD Drive
24x CD Drive
Applicable Disk
CD-DA, CD-ROM, CD-ROM XA, CD-1,
Photo CD (multisession), Video CD, CDR, CD-Extra (CD+), CD-G, CD-RW
Center Hole Diameter
.6" / 15 mm
Disc Diameter
12 cm, 8 cm
Disc Thickness
1.2 mm
Track Pitch
1.6 um
Access Time
(typical, including setting)
110 ms
Audio Output Level
Line out
Headphone
+/- 0.27 Vrms
none
Cache Buffer
128 KB
Data Transfer Rate
(typical, including setting)
3600 KB/s
150 KB/s
16.66 MB/sec
Startup Time
< 8 sec
Stop time
< 4 sec
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Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
3.0 Ah
44.4 Wh
Environmental Requirements
Operating Temperature
Non-operating Temperature
32° F to 113 F
-4° F to 140 ° F
0° to 45° C
-20° to 60° C
Modem
Compliance
ITU v.90~6 standard
Full ITU-T V.34 compliance
Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell 103, Bell 212A
Data Compression
V.42bis/MNP 5
Fax Modulation
V. 17
V. 21 (Group III Compatible)
V.29
V.27Ter
Command Set
Hayes AT
Class 1 Fax
Cable
6 Ft. RJ-11 telephone cable
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Maintenance & Service Guide for Presario 1600 Series
This appendix provides connector pin assignment tables for Compaq Presario Series
Portable Computers. For more information on connectors, refer to the section on Rear
Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless
otherwise indicated by an asterisk (*).
Parallel Connector
PinSignalPinSignal
1Strobe*10Acknowledge*
2Data Bit 011Busy
3Data Bit 112Paper Out
4Data Bit 213Select
5Data Bit 314Auto Linefeed*
6Data Bit 415Error*
7Data Bit 516Initialize Printer*
8Data Bit 617Select In*
9Data Bit 718-25Signal Ground
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* = Active low
Serial Connector
ConnectorPinSignal
1
2
3
4
5
6
7
8
9
Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
ConnectorPinSignal
1
2
3
4
5
6
Data 1
Data 2
Ground
+5 V
Clock 1
Clock 2
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External VGA Monitor
ConnectorPinSignal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
Not connected
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
ConnectorPinSignal
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