Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Right Side
Components
Bottom of
Unit
Rear
Connectors
Power
Management
for Windows
98
Click here to download this Maintenance and Service
Guide (MSG) to your hard drive.
Welcome to the Maintenance & Service Guide (MSG). This online guide is
designed to serve the needs of those whose job it is to repair Compaq
products. Many of the components of the hardcopy MSG are contained in
this online guide. The
Notice, contains the copyright and trademark
information. The
Preface shows symbol conventions, Technician Notes and
Serial Number locations on the unit.
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Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
Ó 1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Maintenance and Service Guide
Compaq Presario Series Portable Computer
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Compaq Computer Corporation
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the
Compaq Presario Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario Series Portable
Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or
loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of information.
Technician Notes
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WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair
procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards
and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any
printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed
circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq.
The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
● Compaq Presario Series Portable Computer documentation set
● Introducing Windows 98 Guide
● Service Training Guides
● Compaq Service Advisories and Bulletins
● Compaq QuickFind
● Compaq Service Quick Reference Guide
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STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Right Side
Components
Bottom of
Unit
Rear
Connectors
Power
Management
for Windows
98
Compaq
Presario
Series
Portable
Computer is
a
continuation
of the new
generation
of
multimedia
portable
computers
with an
innovative
integrated
design,
outstanding
audio and
video,
advanced
core
features,
and
attractive
styling. This
fullfunction,
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AMD-K6 based
portable
computer
allows full
desktop
functionality.
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Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Troubleshooting
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic Error
Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
This section covers troubleshooting information for the Compaq
Presario Series Portable Computers. The basic steps in
troubleshooting include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the
diagnostic tables, if you are unable to run POST or if
POST displays an error message.
When following the recommended actions in the
Sections on POST and Diagnostic Error Codes perform
them in the order listed. Rerun POST after each
recommended action until the problem is solved and no
error message occurs. Once the problem is solved, do
not complete the remaining recommended actions.
NOTE:
If the problem is intermittent, check the
computer several times to verify that the
problem is solved.
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Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Illustrated Parts Catalog
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
This section provides an breakdown and identifies the spare parts
ordering number associated with each item(s) for the Compaq
Presario Series Portable Computers.
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Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario Series
Portable Computers. For more information on connectors, refer to the section on Rear
Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless
otherwise indicated by an asterisk (*).
Parallel Connector
PinSignalPinSignal
1Strobe*10Acknowledge*
2Data Bit 011Busy
3Data Bit 112Paper Out
4Data Bit 213Select
5Data Bit 314Auto Linefeed*
6Data Bit 415Error*
7Data Bit 516Initialize Printer*
8Data Bit 617Select In*
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9Data Bit 718-25Signal Ground
* = Active low
Serial Connector
ConnectorPinSignal
1
2
3
4
5
6
7
8
9
Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
ConnectorPinSignal
1
2
3
4
5
6
Data 1
Data 2
Ground
+5 V
Clock 1
Clock 2
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External VGA Monitor
ConnectorPinSignal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
Not connected
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
ConnectorPinSignal
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Universal Serial Bus Connector
1
2
3
4
+5V
Data Data +
Ground
Modem
ConnectorPinSignal
Modem Connector
1
2
3
4
5
6
Unused
Unused
Tip
Ring
Unused
Unused
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Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
● Increase battery pack operating time
● Conditioning a battery pack
● Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider
the following variables when determining how long a charged battery pack should last:
● Power management settings
● Hardware configuration
● Software applications
● Installed options
● Display brightness
● Hard drive usage
● Changes in operating temperature
● Type and number of installed PC Cards
NOTE:
The power consumption requirements for PC Cards vary widely. Some cards drain the battery
pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the
computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
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