Compaq 1670, 1675 User Manual

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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Models and Features
Controls and Lights
Front Bezel Lights
Front Bezel Buttons
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Power Management for Windows 98
Click here to download this Maintenance and Service
Guide (MSG) to your hard drive.
Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide. The
Notice, contains the copyright and trademark
information. The
Preface shows symbol conventions, Technician Notes and
Serial Number locations on the unit.
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This MSG will be periodically maintained and updated online as needed.
For content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center or IM Help Center.
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
Ó 1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Presario Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Maintenance and Service Guide
Compaq Presario Series Portable Computer
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First Edition (March 1999) Compaq Computer Corporation
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of information.
Technician Notes
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WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
Compaq Presario Series Portable Computer documentation set
Introducing Windows 98 Guide
Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Product Description
Models and Features
Controls and Lights
Front Bezel Lights
Front Bezel Buttons
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Power Management for Windows 98
Compaq Presario Series Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative integrated design, outstanding audio and video, advanced core features, and attractive styling. This full­function,
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AMD-K6 ­based portable computer allows full desktop functionality.
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Troubleshooting
Preliminary Steps
Clearing the Power-On Password
Power-On Self Test (POST)
Compaq Diagnostics
Diagnostic Error Codes
Troubleshooting Without Diagnostics
Solving Minor Problems
Contacting Compaq Support
This section covers troubleshooting information for the Compaq Presario Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.
When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform
them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.
NOTE:
If the problem is intermittent, check the computer several times to verify that the problem is solved.
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit Miscellaneous
Hardware Kit Miscellaneous
Plastics Kit Miscellaneous
Parts Documentation
and Software
This section provides an breakdown and identifies the spare parts ordering number associated with each item(s) for the Compaq Presario Series Portable Computers.
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Disassembly Sequence
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Cover with Touch Pad
Keyboard Heatspreader Processor
Report the computer serial number to Compaq when requesting information or ordering spare parts.
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Hard Drive DVD or
CD Drive Battery
Charger Board Modem
Display Panel Assembly
Upper CPU Cover
Speaker Assembly
Diskette Drive Fan Assembly System Board Dip Switch
Settings Memory
Module
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Specifications
This chapter covers the following specifications of Compaq Presario Series Portable Computers:
Computer models
Physical and environmental
System Interrupts
System DMA
System I/O Address
System Memory Catalog
Display
Memory expansion
Diskette drive
Hard drive
DVD or CD drive
Battery pack
Physical and Environmental
Computer Specifications
U.S. Metric
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Dimensions
Height Depth Width
1.97 in
12.32 in
10.12 in
5.0 cm
31.3 cm
25.7 cm
Weight
Model 1270 Model 1670 Model 1675
7.35 lbs
7.35 lbs
7.99 lbs
3.34 kg
3.34 kg
3.63 kg
Stand-Alone (Battery Pack) Power Requirements
Nominal Operating Voltage Maximum Operating Power Peak Operating Power
Li Ion
W @ 14.8 VDC W @ 56.5 W W @ 58.5 W
AC Power Requirements
Operating Voltage Operating Current Operating Frequency Maximum Transient
(Information not available)
Temperature
Operating 41° to 95 °F 5° to 35 °C Nonoperating -4° to 140 °F -20° to 60 °C
Relative Humidity (Non-condensing)
Operating 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95%
Altitude
Operating 0 to 10,000 ft 0 to 3.15 km Nonoperating 0 to 30,000 ft 0 to 10.14 km
Shock
Operating 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine
Vibration
Operating 0.55 G, 0.25 Oct/Min sweep rate Nonoperating 1.5 G, 0.25 Oct/Min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario Series
Portable Computers operate well within this range of temperatures.
System Interrupts
System Interrupts
Hardware IRQ System Function
IRQ0 Timer Interrupt IRQ1 Standard 101/102-Key or Microsoft Natural Keyboard IRQ2 Programmable interrupt controller
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IRQ3 Compaq Prosignia 56K-DF IRQ4 Communications Port (COM1)
IRQ5 ES1869 Plug and Play Audio Drive IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port (LPT1) IRQ8 System CMOS / real-time clock
IRQ9 (free) IRQ10 OPTi 82C861 PCI to USB Open Host Controller IRQ10 IRQ Holder for PCI Steering IRQ11 IRQ Holder for PCI Steering IRQ11 IRQ Holder for PCI Steering IRQ11 NeoMagic MagicGraph 128XD IRQ11 Texas Instruments PCI-1131 CardBus Controller IRQ11 Texas Instruments PCI-1131 CardBus Controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE controller (dual fifo) IRQ14 Opti Viper Max Dual PCI IDE Controller IRQ15 Secondary IDE controller (dual fifo) IRQ15 Opti Viper Max Dual PCI IDE Controller
System DMA
System DMA
Hardware DMA System Function
0
ES1869 Plug and Play AudioDrive
1
ES1869 Plug and Play AudioDrive
2
Standard Floppy Disk Controller
3
(free)
4
Direct memory access controller
5
(free)
6
(free)
7
(free)
System I/O Address
System I/O Address
I/O Address (Hex) System Function (Shipping Configuration)
x0000 - x000F Direct memory access controller x0020 - x0021 Programmable interrupt controller
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x0022 - x0024 Motherboard resources x0040 - x0043 System timer x0060 - x0060 Standard 101/102-Key or Microsoft Natural Keyboard x0061 - x0061 System speaker x0064 - x0064 Standard 101/102-Key or Microsoft Natural Keyboard x0070 - x0071 System CMOS/real time clock x0080 - x0080 Motherboard resources x0081 - x008F Direct memory access controller
x0092 - x0092 Motherboard resources x00A0 - x00A1 Programmable interrupt controller x00C0 - x00DF Direct memory access controller x00EC - x00EF Motherboard resources
x00F0 - x00FF Numeric data processor x0170 - x0177 Opti Viper Max Dual PCI IDE Controller x0170 - x0177 Secondary IDE controller (dual fifo)
x01F0 - x01F7 Opti Viper Max Dual PCI IDE Controller
System Memory Catalog
System Memory Catalog
Memory Address System Function
x00000000 - x0009FFFF System board extension for PnP BIOS
x000A0000 - x000AFFFF NeoMagic MagicGraph 128XD
x000B0000 - x000BFFFF NeoMagic MagicGraph 128XD
x000C0000 - x000CBFFF NeoMagic MagicGraph 128XD
x000E0000 - x000FFFFF System board extension for PnP BIOS
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x00100000 - x01FFFFFF System board extension for PnP BIOS
x03000000 - x03000FFF Texas Instruments PCI-1131 CardBus Controller
x03001000 - x03001FFF Texas Instruments PCI-1131 CardBus Controller
xFD000000 - xFDFFFFFF NeoMagic MagicGraph 128XD
xFEA00000 - xFEBFFFFF NeoMagic MagicGraph 128XD
xFECFF000 - xFECFFFFF OPTi 82C861 PCI to USB Open Host Controller
xFED00000 - xFEDFFFFF NeoMagic MagicGraph 128XD
xFFFC0000 - xFFFFFFFF Motherboard resources
Display
12.1" (Diagonal) TFT Display with LVDS U.S. Metric
Dimensions
Height Width
7.83"
10.8"
19.9 cm
25.7 cm
Diagonal Size
12.1" 30.7 cm
Mounting
Internal
Number of Colors
16 M
Contrast Ratio
Typical 150:1
Brightness
Over 120 cd/m~3
Pixel Resolution
Pitch Format Configuration
0.30 x 0.30 mm 800 x 600 RGB Stripe
Backlight
Edge Light
Character Display
80 x 25, 80 x 50
Total Power Consumption
5.4 W (max)
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(Information not available)
13.3" (Diagonal) TFT Display with LVDS U.S. Metric Dimensions
Height Width
Diagonal Size Mounting Number of Colors Contrast Ratio Brightness
Pixel Resolution
Pitch Format Configuration
Backlight Character Display
Total Power Consumption
14.1" (Diagonal) TFT Display with LVDS U.S. Metric Dimensions
Height Width
8.43"
11.2"
21.42 cm
28.56 cm
Diagonal Size 14.1" 35.8 cm Mounting Internal Number of Colors 64 K Contrast Ratio Typical 150:1 Brightness Over 120 cd/m~3
Pixel Resolution
Pitch Format Configuration
0.279 x 0.279 mm 1024 x 768 RGB Stripe
Backlight
Edge Light
Character Display
80 x 25
Total Power Consumption 6.6 W (max)
Memory Expansion
Memory Expansion for 350-MHz Processor
System Memory Expansion Board Memory Total Memory
32-MB
32-MB 64-MB
32-MB
64-MB 96-MB
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32-MB
128-MB 160-MB
Memory Expansion for 380-MHz Processor
System Memory Expansion Board Memory Total Memory
64-MB
32-MB 96-MB
64-MB
64-MB 128-MB
64-MB
128-MB 192-MB
Diskette Drive
Diskette Drive
Diskette Size Light Height
3.5 in None .5" / 1.27 cm
Bytes per Sector:
Sectors per Track High Density Low Density
512 18 (1.44-MB) / 15 (1.2-MB)
9
Tracks per Side
High Density Low Density
80 (1.44-MB) / 80 (1.2-MB) 80
Access Times
Track-to-Track (high/low) Average (ms) Setting Time (ms) Latency Average
3 ms/6 ms 94 ms/174 ms 15 ms 100
Number of Read/Write Heads
2
Hard Drive
Hard Drives
6.4-GB 4.3-GB
Capacity Per Drive
6.4-GB 4.3-GB
Drive Type
65 65
Physical Configuration
Cylinders Heads Sectors per track Bytes per sector
8647 6 240-250 512
8647 6 240-250 512
Logical Configuration
Cylinders Heads Sectors per track Bytes per sector
13424 15 63 512
7944 15 63 512
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Seek Times (Typical, Including settling in ms) Track to Track Average Maximum Rotational Speed
2.5 ms 13 ms
23 ms 4200 rpm
2.5 ms 13 ms (read)
23 ms 4200 rpm
Transfer Rate
Media At interface
60.8 to 107.2 Mb/s
33.3 MB/s
60.8 to 107.2 Mb/s
33.3 MB/s
Sector Interleave
1:1 1:1
Buffer Size
512 KB 512 KB
DVD or CD Drive
CD Drive
24× CD Drive
Applicable Disk
CD-DA, CD-ROM, CD-ROM XA, CD-1, Photo CD (multisession), Video CD, CD­R, CD-Extra (CD+), CD-G, CD-RW
Center Hole Diameter
.6" / 15 mm
Disc Diameter
12 cm, 8 cm
Disc Thickness
1.2 mm
Track Pitch
1.6 um
Access Time
(typical, including setting)
110 ms
Audio Output Level
Line out Headphone
+/- 0.27 Vrms none
Cache Buffer
128 KB
Data Transfer Rate
(typical, including setting)
3600 KB/s 150 KB/s
16.66 MB/sec
Startup Time
< 8 sec
Stop time
< 4 sec
DVD Drive
DVD Drive
Applicable Disk
DVD-ROM, CD-ROM, CD-XA, CD-I, Photo CD, Multisession, Audio, CD-R, CD-RW
Center Hole Diameter
6" / 15mm
Access Time
(typical, including setting)
< 100 ms (CD) < 150 ms (DVD)
Disc Thickness
4.7", 3.15" / 12cm, 8cm
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Track Pitch
0.74um (DVD)
Laser
Beam Divergence
.05" / 1.2cm
Audio Output Level
Line out Headphone
1.0 volts RMS 0 - 0.6 volts RMS
Cache Buffer
512 KB/s (CD)
Data Transfer Rate
(typical, including setting)
12,000 - 3,000 KB/s (CD) 2705 KB/s (DVD)
Startup Time
< 5 sec
Stop time
< 3 sec
Battery Pack
Battery Pack
Lithium Ion (Li ion) *
US Metric
Dimensions
Height Length Width
.81 in
3.05 in
5.69 in
2.05 cm
7.75 cm
14.45 cm
Weight
0.85 Ib
.39 kg
Battery Pack Operating Time
3:00 hr
Energy
Voltage Amp-hour capacity Watt-hour capacity
14.8 V
3.0 Ah
44.4 Wh
Environmental Requirements
Operating Temperature Non-operating Temperature
32° F to 113 F
-4° F to 140 ° F
0° to 45° C
-20° to 60° C
Modem
Compliance
ITU v.90~6 standard
Full ITU-T V.34 compliance
Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell 103, Bell 212A
Data Compression
V.42bis/MNP 5
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Fax Modulation
V. 17
V. 21 (Group III Compatible)
V.29
V.27Ter
Command Set
Hayes AT
Class 1 Fax
Cable
6 Ft. RJ-11 telephone cable
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COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario Series Portable Computers. For more information on connectors, refer to the section on Rear
Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).
Parallel Connector
Pin Signal Pin Signal
1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In*
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9 Data Bit 7 18-25 Signal Ground * = Active low
Serial Connector
Connector Pin Signal
1
2
3
4
5
6
7
8
9
Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
Connector Pin Signal
1
2
3
4
5
6
Data 1
Data 2
Ground
+5 V
Clock 1
Clock 2
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External VGA Monitor
Connector Pin Signal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
Not connected
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
Connector Pin Signal
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Model: 1670
Universal Serial Bus Connector
1
2
3
4
+5V Data ­Data + Ground
Modem
Connector Pin Signal
Modem Connector
1
2
3
4
5
6
Unused
Unused
Tip
Ring
Unused
Unused
1.800.AT.COMPAQ
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United States June 27, 2004
COMPAQ
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
Maintenance & Service Guide
Presario Series
Models : 1270, 1670, and 1675
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
Increase battery pack operating time
Conditioning a battery pack
Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:
Power management settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Changes in operating temperature
Type and number of installed PC Cards
NOTE:
The power consumption requirements for PC Cards vary widely. Some cards drain the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
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