Compaq 1670, 1675 User Manual

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

Click here to download this Maintenance and Service

Guide (MSG) to your hard drive.

Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide. The

Notice, contains the copyright and trademark

information. The

Preface shows symbol conventions, Technician Notes and

Serial Number locations on the unit.

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This MSG will be periodically maintained and updated online as needed.

For content comments or questions, contact the Editor.

To report a technical problem, contact your Regional Support Center or IM Help Center.

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq, Presario Series Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 98 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Maintenance and Service Guide

Compaq Presario Series Portable Computer

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First Edition (March 1999) Compaq Computer Corporation

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Preface

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Portable Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Presario Series Portable Computers without notice.

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.

IMPORTANT:

Text set off in this manner presents clarifying information or specific instructions.

NOTE:

Text set off in this manner presents commentary, sidelights, or interesting points of information.

Technician Notes

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WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty

Serial Number

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.

Locating Additional Information

The following documentation is available to support this product:

● Compaq Presario Series Portable Computer documentation set

● Introducing Windows 98 Guide

● Service Training Guides

● Compaq Service Advisories and Bulletins

● Compaq QuickFind

● Compaq Service Quick Reference Guide

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Product Description

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

Compaq Presario Series Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative integrated design, outstanding audio and video, advanced core features, and attractive styling. This fullfunction,

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AMD-K6 based portable computer allows full desktop functionality.

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Troubleshooting

Preliminary Steps

Clearing the Power-On Password

Power-On Self Test (POST)

Compaq Diagnostics

Diagnostic Error Codes

Troubleshooting Without Diagnostics

Solving Minor Problems

Contacting Compaq Support

This section covers troubleshooting information for the Compaq Presario Series Portable Computers. The basic steps in troubleshooting include:

1. Follow the Preliminary Steps.

2. Run the Power-On Self-Test (POST).

3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.

When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform

them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

NOTE:

If the problem is intermittent, check the computer several times to verify that the problem is solved.

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Illustrated Parts Catalog

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Miscellaneous

Hardware Kit Miscellaneous

Plastics Kit Miscellaneous

Parts Documentation

and Software

This section provides an breakdown and identifies the spare parts ordering number associated with each item(s) for the Compaq Presario Series Portable Computers.

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Removal and Replacement Procedures

This section explains the removal and replacement procedures for the computer.

Serial Number Location

Disassembly Sequence

Electrostatic Discharge

Service Considerations

Cables and Connectors

Preparing the Computer for Disassembly

Battery Pack Palmrest

Cover with Touch Pad

Keyboard Heatspreader Processor

Report the computer serial number to Compaq when requesting information or ordering spare parts.

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Hard Drive DVD or

CD Drive Battery

Charger Board Modem

Display Panel Assembly

Upper CPU Cover

Speaker Assembly

Diskette Drive Fan Assembly System Board Dip Switch

Settings Memory

Module

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Specifications

This chapter covers the following specifications of Compaq Presario Series Portable Computers:

● Computer models

● Physical and environmental

● System Interrupts

● System DMA

● System I/O Address

● System Memory Catalog

● Display

● Memory expansion

● Diskette drive

● Hard drive

● DVD or CD drive

● Battery pack

Physical and Environmental

Computer Specifications

U.S. Metric

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Dimensions

Height Depth Width

1.97 in

12.32 in

10.12 in

5.0 cm

31.3 cm

25.7 cm

Weight

Model 1270 Model 1670 Model 1675

7.35 lbs

7.99 lbs

3.34 kg

3.63 kg

Stand-Alone (Battery Pack) Power Requirements

Nominal Operating Voltage Maximum Operating Power Peak Operating Power

Li Ion

W @ 14.8 VDC W @ 56.5 W W @ 58.5 W

AC Power Requirements

Operating Voltage Operating Current Operating Frequency Maximum Transient

(Information not available)

Temperature

Operating 41° to 95 °F 5° to 35 °C Nonoperating -4° to 140 °F -20° to 60 °C

Relative Humidity (Non-condensing)

Operating 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95%

Altitude

Operating 0 to 10,000 ft 0 to 3.15 km Nonoperating 0 to 30,000 ft 0 to 10.14 km

Shock

Operating 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine

Vibration

Operating 0.55 G, 0.25 Oct/Min sweep rate Nonoperating 1.5 G, 0.25 Oct/Min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario Series

Portable Computers operate well within this range of temperatures.

System Interrupts

Hardware IRQ System Function

IRQ0 Timer Interrupt IRQ1 Standard 101/102-Key or Microsoft Natural Keyboard IRQ2 Programmable interrupt controller

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IRQ3 Compaq Prosignia 56K-DF IRQ4 Communications Port (COM1)

IRQ5 ES1869 Plug and Play Audio Drive IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port (LPT1) IRQ8 System CMOS / real-time clock

IRQ9 (free) IRQ10 OPTi 82C861 PCI to USB Open Host Controller IRQ10 IRQ Holder for PCI Steering IRQ11 IRQ Holder for PCI Steering IRQ11 IRQ Holder for PCI Steering IRQ11 NeoMagic MagicGraph 128XD IRQ11 Texas Instruments PCI-1131 CardBus Controller IRQ11 Texas Instruments PCI-1131 CardBus Controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE controller (dual fifo) IRQ14 Opti Viper Max Dual PCI IDE Controller IRQ15 Secondary IDE controller (dual fifo) IRQ15 Opti Viper Max Dual PCI IDE Controller

System DMA

Hardware DMA System Function

ES1869 Plug and Play AudioDrive

Standard Floppy Disk Controller

(free)

Direct memory access controller

(free)

System I/O Address

I/O Address (Hex) System Function (Shipping Configuration)

x0000 - x000F Direct memory access controller x0020 - x0021 Programmable interrupt controller

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x0022 - x0024 Motherboard resources x0040 - x0043 System timer x0060 - x0060 Standard 101/102-Key or Microsoft Natural Keyboard x0061 - x0061 System speaker x0064 - x0064 Standard 101/102-Key or Microsoft Natural Keyboard x0070 - x0071 System CMOS/real time clock x0080 - x0080 Motherboard resources x0081 - x008F Direct memory access controller

x0092 - x0092 Motherboard resources x00A0 - x00A1 Programmable interrupt controller x00C0 - x00DF Direct memory access controller x00EC - x00EF Motherboard resources

x00F0 - x00FF Numeric data processor x0170 - x0177 Opti Viper Max Dual PCI IDE Controller x0170 - x0177 Secondary IDE controller (dual fifo)

x01F0 - x01F7 Opti Viper Max Dual PCI IDE Controller

System Memory Catalog

Memory Address System Function

x00000000 - x0009FFFF System board extension for PnP BIOS

x000A0000 - x000AFFFF NeoMagic MagicGraph 128XD

x000B0000 - x000BFFFF NeoMagic MagicGraph 128XD

x000C0000 - x000CBFFF NeoMagic MagicGraph 128XD

x000E0000 - x000FFFFF System board extension for PnP BIOS

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x00100000 - x01FFFFFF System board extension for PnP BIOS

x03000000 - x03000FFF Texas Instruments PCI-1131 CardBus Controller

x03001000 - x03001FFF Texas Instruments PCI-1131 CardBus Controller

xFD000000 - xFDFFFFFF NeoMagic MagicGraph 128XD

xFEA00000 - xFEBFFFFF NeoMagic MagicGraph 128XD

xFECFF000 - xFECFFFFF OPTi 82C861 PCI to USB Open Host Controller

xFED00000 - xFEDFFFFF NeoMagic MagicGraph 128XD

xFFFC0000 - xFFFFFFFF Motherboard resources

Display

12.1" (Diagonal) TFT Display with LVDS U.S. Metric

Dimensions

Height Width

7.83"

10.8"

19.9 cm

25.7 cm

Diagonal Size

12.1" 30.7 cm

Mounting

Internal

Number of Colors

16 M

Contrast Ratio

Typical 150:1

Brightness

Over 120 cd/m~3

Pixel Resolution

Pitch Format Configuration

0.30 x 0.30 mm 800 x 600 RGB Stripe

Backlight

Edge Light

Character Display

80 x 25, 80 x 50

Total Power Consumption

5.4 W (max)

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(Information not available)

13.3" (Diagonal) TFT Display with LVDS U.S. Metric Dimensions

Height Width

Diagonal Size Mounting Number of Colors Contrast Ratio Brightness

Pixel Resolution

Pitch Format Configuration

Backlight Character Display

Total Power Consumption

14.1" (Diagonal) TFT Display with LVDS U.S. Metric Dimensions

Height Width

8.43"

11.2"

21.42 cm

28.56 cm

Diagonal Size 14.1" 35.8 cm Mounting Internal Number of Colors 64 K Contrast Ratio Typical 150:1 Brightness Over 120 cd/m~3

Pixel Resolution

Pitch Format Configuration

0.279 x 0.279 mm 1024 x 768 RGB Stripe

Backlight

Edge Light

Character Display

80 x 25

Total Power Consumption 6.6 W (max)

Memory Expansion

Memory Expansion for 350-MHz Processor

System Memory Expansion Board Memory Total Memory

32-MB

32-MB 64-MB

32-MB

64-MB 96-MB

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32-MB

128-MB 160-MB

Memory Expansion for 380-MHz Processor

System Memory Expansion Board Memory Total Memory

64-MB

32-MB 96-MB

64-MB

64-MB 128-MB

64-MB

128-MB 192-MB

Diskette Drive

Diskette Size Light Height

3.5 in None .5" / 1.27 cm

Bytes per Sector:

Sectors per Track High Density Low Density

512 18 (1.44-MB) / 15 (1.2-MB)

Tracks per Side

High Density Low Density

80 (1.44-MB) / 80 (1.2-MB) 80

Access Times

Track-to-Track (high/low) Average (ms) Setting Time (ms) Latency Average

3 ms/6 ms 94 ms/174 ms 15 ms 100

Number of Read/Write Heads

Hard Drive

Hard Drives

6.4-GB 4.3-GB

Capacity Per Drive

6.4-GB 4.3-GB

Drive Type

65 65

Physical Configuration

Cylinders Heads Sectors per track Bytes per sector

8647 6 240-250 512

Logical Configuration

Cylinders Heads Sectors per track Bytes per sector

13424 15 63 512

7944 15 63 512

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Seek Times (Typical, Including settling in ms) Track to Track Average Maximum Rotational Speed

2.5 ms 13 ms

23 ms 4200 rpm

2.5 ms 13 ms (read)

23 ms 4200 rpm

Transfer Rate

Media At interface

60.8 to 107.2 Mb/s

33.3 MB/s

60.8 to 107.2 Mb/s

33.3 MB/s

Sector Interleave

1:1 1:1

Buffer Size

512 KB 512 KB

DVD or CD Drive

CD Drive

24× CD Drive

Applicable Disk

CD-DA, CD-ROM, CD-ROM XA, CD-1, Photo CD (multisession), Video CD, CDR, CD-Extra (CD+), CD-G, CD-RW

Center Hole Diameter

.6" / 15 mm

Disc Diameter

12 cm, 8 cm

Disc Thickness

1.2 mm

Track Pitch

1.6 um

Access Time

(typical, including setting)

110 ms

Audio Output Level

Line out Headphone

+/- 0.27 Vrms none

Cache Buffer

128 KB

Data Transfer Rate

(typical, including setting)

3600 KB/s 150 KB/s

16.66 MB/sec

Startup Time

< 8 sec

Stop time

< 4 sec

DVD Drive

Applicable Disk

DVD-ROM, CD-ROM, CD-XA, CD-I, Photo CD, Multisession, Audio, CD-R, CD-RW

Center Hole Diameter

6" / 15mm

Access Time

(typical, including setting)

< 100 ms (CD) < 150 ms (DVD)

Disc Thickness

4.7", 3.15" / 12cm, 8cm

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Track Pitch

0.74um (DVD)

Laser

Beam Divergence

.05" / 1.2cm

Audio Output Level

Line out Headphone

1.0 volts RMS 0 - 0.6 volts RMS

Cache Buffer

512 KB/s (CD)

Data Transfer Rate

(typical, including setting)

12,000 - 3,000 KB/s (CD) 2705 KB/s (DVD)

Startup Time

< 5 sec

Stop time

< 3 sec

Battery Pack

Lithium Ion (Li ion) *

US Metric

Dimensions

Height Length Width

.81 in

3.05 in

5.69 in

2.05 cm

7.75 cm

14.45 cm

Weight

0.85 Ib

.39 kg

Battery Pack Operating Time

3:00 hr

Energy

Voltage Amp-hour capacity Watt-hour capacity

14.8 V

3.0 Ah

44.4 Wh

Environmental Requirements

Operating Temperature Non-operating Temperature

32° F to 113 F

-4° F to 140 ° F

0° to 45° C

-20° to 60° C

Modem

Compliance

ITU v.90~6 standard

Full ITU-T V.34 compliance

Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell 103, Bell 212A

Data Compression

V.42bis/MNP 5

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Fax Modulation

V. 17

V. 21 (Group III Compatible)

V.29

V.27Ter

Command Set

Hayes AT

Class 1 Fax

Cable

6 Ft. RJ-11 telephone cable

Top of Page

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Connector Pin Assignments

This appendix provides connector pin assignment tables for Compaq Presario Series Portable Computers. For more information on connectors, refer to the section on Rear

Connectors.

NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).

Parallel Connector

Pin Signal Pin Signal

1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In*

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9 Data Bit 7 18-25 Signal Ground * = Active low

Serial Connector

Connector Pin Signal

Carrier Detect

Receive Data

Transmit Data

Data Terminal Ready

Signal Ground

Data Set Ready

Ready to Send

Clear to Send

Ring Indicator

Keyboard/Mouse

Connector Pin Signal

Data 1

Data 2

Ground

+5 V

Clock 1

Clock 2

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External VGA Monitor

Connector Pin Signal

Red Analog

Green Analog

Blue Analog

Not connected

Ground

Ground Analog

Not connected

Ground

Monitor Detect

DDC2B Data

Horizontal Sync

Vertical Sync

DDC2B Clock

Universal Serial Bus

Connector Pin Signal

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Universal Serial Bus Connector

+5V Data Data + Ground

Modem

Connector Pin Signal

Modem Connector

Unused

Tip

Ring

Unused

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Battery Pack Operating Time

This appendix covers the following information concerning battery pack operating time:

● Increase battery pack operating time

● Conditioning a battery pack

● Disposal of a used battery pack

Increasing Battery Pack Operating Time

Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:

● Power management settings

● Hardware configuration

● Software applications

● Installed options

● Display brightness

● Hard drive usage

● Changes in operating temperature

● Type and number of installed PC Cards

NOTE:

The power consumption requirements for PC Cards vary widely. Some cards drain the battery pack very rapidly.

Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.

Minimizing the Energy Required

To minimize the energy required by the computer, follow these steps:

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● Set the power conservation levels in the Power Management utility to Maximum.

● Customize the timeout value to work more efficiently with the applications. The amount of

battery life depends on the values selected.

Maximizing the Energy Stored

To maximize the energy stored in the battery pack, follow these guidelines:

● Condition the battery pack at least every 30 days to improve overall battery performance.

● Keep a battery pack in the computer when using it with AC power to supply the battery pack

with a constant trickle charge.

● Store the battery pack in a cool, dry place when not in use.

Conditioning a Battery Pack

CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.

To condition a battery pack, complete the following steps:

1. Plug in the AC adapter and allow the battery to charge until the LED light on the display stops blinking. Your battery gauge may read 100 percent for a period of time before LED light on the display stops blinking. Do not unplug the AC adapter until the arrow disappears.

2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step No. 1. You may use the computer while the battery is draining.

3. Your battery is re- conditioned.

4. Plug in the AC adapter and begin using the computer.

The table below shows the approximate battery pack charge times.

Approximate Battery Charge Time

Computer On Line Off Line

NiMH Battery Pack 4.0 hours premature termination 2:00 hrs

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Li ion Battery Pack 4.5 hours premature termination 2:50 hrs

Disposal of a Used Battery Pack

In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.

CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

Compaq Presario Series Portable Computer Models

Model 1675 Model 1670

Display

14. 1" TFT 13.3" TFT

Processor

AMD-K6 380-Mhz MMX AMD-K6 350-Mhz MMX

Cache

1-MB 1-MB

Hard Drive

6.4-GB 4.3-GB

DVD or CD Drive

2x DVD 24x CD

Modem

56.0 Kbps Data/Fax with PCI 56.0 Kbps Data/Fax with PCI

System Memory

64-MB 64-MB

Model 1270

Display

12. 1" TFT

Processor

AMD-K6 350-Mhz MMX

Cache

512K

Hard Drive

4.3-GB

CD Drive

24x CD

Modem

56.0 Kbps Data/Fax with PCI

System Memory

32-MB

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Controls and Lights

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Display

2. Power (On/Off) Button

3. Keyboard

4. Touch Pad

5. Touch Pad Button (Left)

6. Headphone Jack

7. Microphone Jack

8. Touch Pad Button (Right)

9. Integrated Speakers and Ports

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models: 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Front Bezel Lights

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Power Light

2. Battery Charge Light

3. Power Cord Light

4. Num Lock Light

5. Cap Lock Light

6. Scroll Lock Light

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models: 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Front Bezel Buttons

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Instant Internet Access Button

2. Instant Search Button

3. Volume Down Button

4. Scroll Up/ Down Button

5. Volume Up Button

6. Secure ECommerce Button (or favorite website)

7. Instant E-Mail Button

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Left Side Components

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. PC Card Eject Lever

2. PC Card Slot

3. Ethernet Connector Plug

4. Diskette Drive Slot

5. Diskette Eject Button

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Right Side Components

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Battery Compartment

2. DVD or CD Drive Manual Eject Hole

3. DVD or CD Drive Eject Button

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Bottom of Unit

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Memory Compartment Door

2. Stand Feet

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Rear Connectors

Models and Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. AC Adapter

2. Universal Serial Bus

3. Security Slot

4. Serial Port

5. Port Replicator

6. External Monitor Port

7. Parallel Printer Port

8. Keyboard/ Mouse Port

9. Modem Jack

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Power Management for Windows 98

The following power management features are available for conserving AC power and extending battery operating time:

● Power Management Settings

● Sleep

● Hibernation

● Battery operating time

● Rebooting After a Lockup

● Servicing Your Computer - Full Off Mode

Power Management Settings

Depending on your patterns of computer use, you can set different levels of power management. These different power management levels can be activated based on the amount of time passed since the last system activity. System activity examples include keyboard or mouse movement, CD or DVD playback (while under program control that monitors Sleep), and modem use.

You can select different conditions or power schemes through Power Management.The optional settings are Home/Office Desk, Portable/ Laptop, and Always On. From the default settings, you can change the following settings:

● the System goes to Sleep (Standby) mode

● the screen times out and goes blank

● the hard drive spins down

Each of these system components will go to sleep after the selected or default periods of inactivity. (The setting for hard drive must be less than or equal to the setting for System.)

IMPORTANT:

If you’re on a network, it’s recommended that you set System Standby to Never.

There are five categories of power management settings under the Control Panel. The default setting for each feature is listed below in the tables.

Power Management Properties

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Tab: Power Schemes: Plugged in Running on

Batteries

Always on System Standby:

Never 15 minutes

Turn OFF Monitor

After 15 minutes After 10 minutes

Always on System Standby:

After 15 minutes After 10 minutes

Power Management Properties

Tab: ALARMS:: Low Battery Alarm: 10% Critical Battery Alarm 0% Alarm Actions: X Display Message Notification

Text Action No Action

Power Management Properties

Tab: POWER METER: Default Tab: ADVANCED Default

Display Properties

Tab: Monitor: Laptop Display (Maximum resolution according to unit display size)

Sleep

You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Presario Series Notebook computers have two levels of sleep, Hibernation and Sleep.

Hibernation – by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode.

Sleep – is a low power mode, also referred to as Standby mode. While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.

CAUTION: While in Sleep mode, your computer will maintain system information and open files.

Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.

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Hibernation Mode

Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power saving event, or can be the result of a low battery condition. As it enters Hibernation your computer will display a progress screen, as it automatically saves the machine state before it shuts down and turns itself off. Your computer will automatically go into Hibernation, when the battery has little power left, or when the system (operating on battery power) has been in Sleep mode for more than an hour. You can also manually initiate Hibernation by pressing the power button once while the system is active. To restore the computer’s previous state, simply press the power button once again. While waking up, the computer will display a progress screen.

The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation, and Off.

Mode To Initiate To End Indicators

Sleep Manual keys

combination

- Fn+F4

Press any key Flashing green

Power LED

Time Out Default 15 minutes. If on Battery power (system will not go to Sleep if on AC power)

Hibernate Manual - Press

Power Button once

Press Power Button once

No Power LED, blank screen

Time Out Default If low battery or after 1 hour of sleep (system will not Hibernate if on AC power)

Off Perform normal

Windows shutdown via the start button, or press and hold down the power button for 4 seconds

Press Power Button once

No Power LED, blank screen

Servicing Your Computer – Full Off Mode

If you need to install or replace components in your system, you must turn the computer off completely. Follow the instructions above for properly putting the computer into Off mode, unplug from the outlet, and remove the battery

(see battery section for instruction on removing battery).

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Rebooting After a Lockup

Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer (as if from a cold start) press and hold down the Power Button for at least four seconds, which will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn’t recover, press the Power Button and hold it for four seconds to shut it down, then, remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power Button once to reboot.

Battery Operating Time

Battery operating time is affected by variables, such as the following:

● Power conservation settings

● Hardware configuration

● Software applications

● Installed options

● Display brightness

● Hard drive usage

● Power button

● Changes in operating temperature

● Type and number of installed PC Cards

For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the

Battery Pack Operations.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Preliminary Steps

Before running POST, complete the following preliminary steps:

1. If a power-on password has been established, type the password and press the Enter key. If the password is not known,

clear the password.

2. Run Computer Checkup.

3. Turn off the computer and its external devices.

4. Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.

IMPORTANT:

If the problem only occurs when an external device is connected to the computer, the problem may be related to the external device or its cable. Verify this by running POST with and without the external device connected.

5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.

6. Ensure the hard drive is installed in the computer.

7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source.

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When the preliminary steps are completed, you are ready to run POST.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Clearing the Power-on Password

Clearing the power-on password requires removing all Setup attributes that are programmed in the CMOS.

The

RTC battery is

located on the system board.

If the password is not known, clear it by performing the following steps:

1. Turn off the computer.

2. Disconnect the power cord.

3. Remove the battery pack.

4. Remove the Palmrest

Cover with Touch Pad.

5. Remove the

heatspreader.

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6. Remove the keyboard.

7. Remove RTC battery for 30 seconds and replace it .

8. Reassemble the computer.

9. Turn on the computer to verify that the power-on password has been cleared. If it has not been cleared, repeat Steps 1 through 9.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Power-On Self Test (POST)

Running POST

To run POST, complete the following steps:

Turn off the computer, then turn on the computer.

If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).

If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.

NOTE:

If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables.

Power-On Self-Test Messages

102-System Board Failure

Probable Cause Recommended Action

DMA, timers, etc. Replace the system board.

162-System Options Not Set

Probable Cause Recommended Action

Configuration incorrect Run Computer Setup. CMOS reflects that an invalid

configuration has been set.

Run Computer Setup.

RAM failure 1. Replace the memory modules.

2. Replace the system board.

Memory test data error 1. Replace the memory modules.

2. Replace the system board.

XX000YZZ RAM failure Replace the system board.

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XX000YZZ 201-Memory Error

Probable Cause Recommended Action

301-Keyboard Error

Probable Cause Recommended Action Keyboard failure 1. Ensure the keys are not depressed during POST.

2. Reconnect the keyboard with the computer off.

3. Replace the keyboard.

304-Keyboard or System Unit Error

Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard.

2. Replace the TouchPad or mouse.

3. Replace the system board.

601-Diskette Controller Error

Probable Cause Recommended Action Mismatch in drive type or failure in the diskette

controller

1. Run Computer Checkup (TEST).

2. Check and/or replace cables.

3. Replace the system board.

605-Diskette Drive Error

Probable Cause Recommended Action Mismatch in drive type Run Computer Setup.

1780-Primary Hard Drive 0 Failure

Probable Cause Recommended Action Disk 0 failed to respond 1. Run Computer Checkup (TEST).

2. Replace the hard drive.

Hard drive format error 1. Run Computer Checkup (TEST).

2. Replace the hard drive.

1782-Hard Drive Controller

Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup.

2. Replace the hard drive.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

■ Computer Checkup (TEST)

■ View System Information (INSPECT)

■ Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1. Plug the computer into an external power source. (A low battery condition could

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interrupt the program.)

2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.

3. Insert the Compaq Diagnostics diskette in drive A.

4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

5. Press Enter to continue. The Diagnostics menu appears.

6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.

7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.

8. If the list of installed devices is correct, select OK. The Test Option menu appears.

NOTE:

If the list is incorrect, ensure that any new devices are installed properly.

9. Select one of the following from the Test Option menu:

■ Quick Check Diagnostics. Runs a quick, general test on each device with a minimal

number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.

■ Automatic Diagnostics. Runs unattended, maximum testing of each device with

minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.

■ Prompted Diagnostics. Allows maximum control over testing the devices. You can

choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.

10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.

11. Exit the Test Option menu.

12. Exit the Diagnostics menu.

View System Information (INSPECT)

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The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.

Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:

1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.

2. Insert the Compaq Diagnostics diskette in drive A.

3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

4. Press Enter to continue. The Diagnostics menu appears.

5. Select View System Information (INSPECT) from the Diagnostics menu.

6. Select the item you want to view from the following list:

System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics

7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT:

Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and

Replacement Procedures.

Select error codes by number or type:

101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test 501 through 516 Video Test 2402 through 2456

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2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 6623 CD Test

Processor Test Error Codes

Error

Code Description Recommended Action

101-xx CPU test failed Replace the processor and retest. 102-xx Coprocessor or Weitek Error 1. Run the Configuration and

Diagnostics Utilities.

2. Replace the processor board and

retest. 103-xx DMA page registers test failed Replace the system board and retest. 104-xx Interrupt controller master test

failed 105-xx Port 61 error 106-xx Keyboard controller self-test failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load data test

failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration.

2. Verify cable connections to speaker.

3. Replace the system board and retest.

Memory Test Error Codes

200-xx Memory machine ID test failed 1. Flash the system ROM and retest.

2. Replace the system board and retest.

202-xx Memory system ROM checksum

failed 203-xx Write/Read test failed 1. Remove the memory module and

retest.

2. Install a new memory module and retest.

204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed

Keyboard Test Error Codes

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300-xx Failed ID Test 1. Check the keyboard connection. If

disconnected, turn off the computer and connect the keyboard.

2. Replace the keyboard and retest.

3. Replace the system board and retest.

301-xx Failed Selftest/Interface Test 302-xx Failed Individual Key Test 304-xx Failed Keyboard Repeat Test

Parallel Printer Test Error Codes

401-xx Printer failed or not connected 1. Connect the printer.

2. Check power to the printer.

3. Install the loop-back connector and retest.

4. Check port and IRQ configuration.

5. Replace the system board and retest.

402-xx Failed Port Test

403-xx Printer pattern test failed

Diskette Drive Test

600-xx

Diskette ID drive types test

failed

1. Replace the diskette media and retest.

2. Check and/or replace the diskette power and signal cables and retest.

3. Replace the diskette drive and retest.

4. Replace the system board and retest.

601-xx Diskette format failed 602-xx Diskette read test failed

603-xx

Diskette write, read, compare test

failed 604-xx Diskette random read test failed 605-xx Diskette ID media failed 606-xx Diskette speed test failed 609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 697-xx Diskette type error

698-xx

Diskette drive speed not within

limits

699-xx

Diskette drive/media ID error 1. Replace media.

2. Run the Configuration and Diagnostics Utilities.

Serial Test Error Codes

1101-xx

Serial port test failed 1. Check port configuration

2. Replace the system board and retest.

Hard Drive Test Error Codes

1701-xx Hard drive format test failed 1. Run the Configuration and

Diagnostics Utilities and verify drive type.

1702-xx Hard drive read test failed

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2. Verify that all secondary drives have secondary drive capability.

3. Replace the hard drive and retest.

4. Replace the system board and retest.

1703-xx

Hard drive write/read/compare test

failed 1704-xx Hard drive random seek test failed 1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed 1707-xx Hard drive recalibration test failed

1708-xx

Hard drive format bad track test

failed 1709-xx

Hard drive reset controller test

failed 1710-xx Hard drive park head test failed 1715-xx Hard drive head select test failed

1716-xx

Hard drive conditional format test

failed 1717-xx Hard drive ECC* test failed 1719-xx Hard drive power mode test failed 1724-xx Network preparation test failed 1736-xx Drive monitoring test failed * ECC = Error Correction Code

Video Test Error Codes

501-xx Video controller test failed The following apply to error codes 501-

xx through 516-xx:

1. Disconnect external monitor and test with internal LCD display.

2. Replace the display assembly and retest.

3. Replace the system board and retest.

502-xx Video memory test failed 503-xx Video attribute test failed 504-xx Video character set test failed

505-xx

Video 80 × 25 mode 9 × 14

character cell test failed 506-xx

Video 80 × 25 mode 8 × 8

character cell test failed 507-xx Video 40 × 25 mode test failed

508-xx

Video 320 × 200 mode color set 0

test failed 509-xx

Video 320 × 200 mode color set 1

test failed 510-xx Video 640 × 200 mode test failed

511-xx

Video screen memory page test

failed

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512-xx Video gray scale test failed 514-xx Video white screen test failed 516-xx Video noise pattern test failed 2402-xx Video memory test failed The following steps apply to error codes

2402-xx through 2456-xx:

1. Run the Configuration and Diagnostics Utilities.

2. Replace the display assembly and retest.

3. Replace the system board and retest.

2403-xx Video attribute test failed 2404-xx Video character set test failed

2405-xx

Video 80 × 25 mode 9 × 14

character cell test failed 2406-xx

Video 80 × 25 mode 8 × 8

character cell test failed 2408-xx

Video 320 × 200 mode color set 0

test failed 2409-xx

Video 320 × 200 mode color set 1

test failed 2410-xx Video 640 × 200 mode test failed

2411-xx

Video screen memory page test

failed 2412-xx Video gray scale test failed 2414-xx Video white screen test failed

2416-xx Video noise pattern test failed

2418-xx ECG/VGC memory test failed

2419-xx ECG/VGC ROM checksum test failed 1. Run the Configuration and

Diagnostics Utilities.

2. Disconnect external monitor and test with internal LCD display.

3. Replace the display assembly and retest.

4. Replace the system board and retest.

2421-xx ECG/VGC 640 × 200 graphics

mode test failed 2422-xx ECG/VGC 640 × 350 16 color set

test failed 2423-xx ECG/VGC 640 × 350 64 color set

test failed 2424-xx ECG/VGC monochrome text mode

test failed 2425-xx ECG/VGC monochrome graphics

mode test failed 2431-xx 640 × 480 graphics test failure

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2432-xx 320 × 200 graphics (256 color

mode) test failure 2448-xx Advanced VGA Controller test failed

2451-xx 132-column Advanced VGA test

failed 2456-xx Advanced VGA 256 Color

test failed 2458-xx Advanced VGA BitBLT test The following step applies to error codes

2458-xx through 2480-xx:

Replace the system board and retest.

2468-xx Advanced VGA DAC test

2477-xx Advanced VGA data path test

2478-xx Advanced VGA BitBLT test

2480-xx Advanced VGA LineDraw test

Audio Test Error Codes

3206-xx Audio System Internal Error Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

8601-xx Mouse test failed 1. Replace the TouchPad and retest.

2. Replace the system board and retest.

8602-xx Interface test failed

CD Drive Test Error Codes

3301-xx CD drive read test failed 1. Replace the CD and retest.

2. Verify that the speakers are connected.

3. Verify that drivers are loaded and properly installed.

4. Replace the CD drive and retest.

5. Replace the system board and retest.

3305-xx CD drive seek test failed

6600-xx ID test failed

6605-xx Read test failed

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6608-xx Controller test failed

6623-xx Random read test failed

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio Memory Battery/Battery gauge PC Card CD drive Power Diskette/Diskette drive Printer Display Touch Pad Hard drive Keyboard/Numeric keypad Hardware Installation

Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power

sources before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

■ Run Computer Setup after connecting external devices.

■ Verify that all required device drivers are installed.

■ Verify that all required changes have been made to the CONFIG.SYS file.

■ Verify that all required changes have been made to the AUTOEXEC.BAT file.

■ Verify that all printer drivers have been installed for each application.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Solving Minor Problems

Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

Solving Audio Problems

Some common audio problems and solutions are listed in the following table.

Solving Audio Problems

Problem Probable Cause Solution(s)

Computer does not beep after the PowerOn Self-Test (POST).

This is typical; it indicates successful completion of the Power-On Self-Test (POST).

No action is required.

Solving Battery Pack and Battery Gauge Problems

Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable.

Solving Battery Pack and Battery Gauge Problems

Problem Probable Cause Solution(s)

Computer won't turn on when battery pack is inserted and power cord is unplugged.

Battery pack is discharged. Connect the computer to an external

power source and charge the battery pack.

Replace the battery pack with a fully charged battery pack.

Check the battery connectors on the

system board to verify they are evenly spaced and that they are not bent or broken.

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Computer is beeping and battery LED icon is blinking.

Battery charge is low. Immediately save any open file(s).

Then do any one of the following:

● Connect the computer to an

external power source to charge the battery pack.

● Turn off the computer or

initiate Hibernation until you can find another power source or charge the battery pack.

Computer battery LED icon (front on the unit) blinks to indicate low battery condition, but computer does not beep.

Volume is turned down too low. Adjust the volume.

Battery LED icon doesn't light and battery pack won't fast charge.

Battery pack is already charged. No action is necessary.

Battery pack was exposed to

temperature extremes.

Allow time for the battery pack to

return to room temperature. Battery pack is at end of its life. Replace battery pack. You have to set the date and time

every time you turn on the computer.

RTC battery is dead. Replace the RTC battery.

Problem Probable Cause Solution(s)

Battery charge does not last as long as expected.

Battery is being exposed to high temperatures or extremely cold temperatures.

Keep the battery pack within the recommended operating temperature range 50° F to 104° F (10° C to 40° C) or recommended storage range

-4° F to 86° F (-20° C to 30° C ). Recharge the battery pack.

Battery has partially self-discharged. Recharge the battery. Discharge the

battery completely and then recharge it.

Power management is disabled. Set a power management level in

Computer Setup.

An external device or PC Card is

draining the battery.

Turn off or disconnect external devices when not using them.

Battery pack is warm to the touch after charging.

Normal warming has occurred due to charging.

No action is required.

Battery pack operating time is far less than the documented average operating time.

Power management is turned off or disabled.

Enable power management in Computer Setup and in Windows Power Properties.

An external device or PC Card is

draining the battery.

Turn off or disconnect external devices when not using them.

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Battery pack has partially self-

discharged.

Condition the battery pack by fully charging, fully discharging, then fully recharging it.

To maintain the charge, leave battery packs in the computer when it is connected to external power.

If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate.

Battery pack is being exposed to

high temperatures or extremely cold temperatures.

Keep the battery pack within the recommended temperature ranges. Operating: 50° F to 104° F (10° C to 40° C) Storage: -4° F to 86° F (-20° C to 30° C )

Recharge the battery pack.

Solving CD Drive Problems

Some common causes and solutions for CD drive problems are listed in the following table.

Solving CD Drive Problems

Problem Probable Cause Solution(s)

CD drive cannot read a compact disc. Compact disc is upside down or is

improperly inserted in the CD drive.

Open the CD loading tray, lay the

compact disc in it (label side up),

then close the tray. CD is CD Plus or Pregap/Track 0

type.

Cannot read these type CDs in 24x.

Remove the CD.

Solving Diskette and Diskette Drive Problems

Some common causes and solutions for diskette and diskette drive problems are listed in the following table.

Solving Diskette and Diskette Drive Problems

Problem Probable Cause Solution(s)

Diskette drive cannot write to a diskette.

Diskette is write-protected. Disable the diskette’s write-protect

feature or use a diskette that is not write-protected.

Computer is writing to the wrong

drive.

Check the drive letter in the path statement.

Not enough space is left on the

diskette.

Use another diskette.

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Drive error has occurred. Run Computer Checkup from the

Compaq Diagnostics diskette.

Diskette is not formatted. Format the diskette. At the system

prompt, enter

FORMAT A:

Diskette drive cannot read a diskette. The wrong type of diskette is being

used.

Use the type of diskette required by the drive.

Diskette has a bad sector. Copy files to hard drive or another

diskette. Reformat bad floppy.

Drive error has occurred. Run Computer Checkup from the

Compaq Diagnostics diskette.

Diskette is not

formatted.

Format the diskette. At the system prompt, enter

FORMAT A: Cannot boot from diskette. Bootable diskette is not in drive A. Put the bootable diskette in drive A. Diskette Boot has incorrect setting

in Computer Setup.

Run Computer Setup and set

diskette as first to boot.

Solving Display Problems

This section lists some common causes and solutions for computer display and external monitor problems.

You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer. To do so, complete the following steps:

1. Turn off the monitor.

2. Turn off the computer.

3. Disconnect the monitor signal cable from the computer.

4. Turn on the monitor and allow it to warm up for one minute.

The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

Solving Display Problems

Problem Probable Cause Solution(s)

Screen is dim. Control for brightness or contrast

(if applicable) is not set properly.

Adjust the Brightness of the display by using Fn + F7 (¯ ) or Fn + F8 (- ).

Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).

Computer screen is in direct light. Tilt display or move computer.

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Screen is blank. Screen save was initiated by Power

Management due to lack of user activity.

Press any key or touch the Touch Pad.

Display has overheated. If computer is in direct sunlight,

move it and allow it to cool off.

Display is blank and the Suspend icon is flashing.

System is in Suspend mode. Press any key or touch the Touch

Pad.

Internal display is blank and the screen on an external monitor displays information.

Display function was switched to the external monitor.

Use Fn + F2 to switch between LCD or CRT.

Problem Probable Cause Solution(s)

Internal display flashes or has garbled characters when computer is connected to external monitor.

Using 1024 × 768 or higher resolution on external monitor and have toggled back to internal display, which supports up to 800 × 600.

Restart the computer.

The light tubes on the edge of the display panel do not light up at all and Power-On Self-Test (POST) completes when the unit is powered up.**

Improper backlight or display cable connections

Replace the display assembly.

Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective display panel. Replace the display assembly. Defective system board. Replace the system board. The light tubes on the edge of the display

panel do not light up at all and Power-On Self-Test (POST) does not complete when the unit is powered up.**

Defective system board. Replace the system board.

Backlight (brightness) cannot be adjusted with Fn + F7 (¯ ) or Fn + F8 (- ).***

Improper display cable connections.

1. Reseat the display cable to the system board.

2. Replace the display assembly.

Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board. Contrast cannot be adjusted with

Fn + F5 (¯ ) or Fn + F6 (- ).

Improper display cable connections.

1. Reseat the display cable to the

system board.

2. Replace the display assembly.

Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board.

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** This problem indicates that the backlight or its power circuitry has failed. Since you cannot observe the POST result on the display panel when the backlight is not functioning, connect the unit to an external monitor before powering the unit up. If an external monitor is not available, verify that POST completes by opening and closing the display, listening for the single or double beep, and watching for the LEDs turn on at the front of the computer.

Problem Probable Cause Solution(s)

This display panel has a continuous pattern across it (e.g., a "jailbars" pattern), has a single color on it, or has garbled graphics across the entire panel. This failure is for patterns across the entire panel (not just on one section).

Improper display cable connections

Reseat the display cable to the following until the problem is solved:

1. System board

2. Display assembly

Defective display cable. Replace the display assembly.

Defective inverter board. Replace the display assembly.

Defective system board. Replace the system board.

Ghost bars extending from graphics on the display.

Common characteristic of STN displays.

1. Change the background colors.

2. Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).

A single line, small group of lines, or block appears on the display panel. This failure occurs in only a section of the display panel.

Defective display panel. Replace the display assembly.

NOTE:

To perform a "self-test" on an external VGA color or monochrome monitor, complete the following steps: The screen should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

Solving Hard Drive Problems

Some common causes and solutions for hard drive problems are listed in the following table.

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CAUTION: To prevent loss of information, always maintain an up-to-date backup of your hard drive at all times, in case of errors or failures.

Solving Hard Drive Problems

Problem Probable Cause Solution(s)

Reading hard drive takes an unusually long time after restarting the computer.

System entered Hibernation due to low battery condition and is now exiting from it.

Give the system time to restore the previously saved data to its exact state before Hibernation.

Hard drive error occurs. Hard drive has bad sectors or has

failed.

Run Computer Checkup.

Hard drive does not work. Hard drive is not seated properly. Turn off and unplug the computer,

remove the battery pack, and remove and then reinstall the hard drive.

Solving Hardware Installation Problems

Some common causes and solutions for hardware installation problems are listed in the following table.

Solving Hardware Installation Problems

Problem Probable Cause Solutions(s)

A new device is not recognized as part of the computer system.

Cable(s) of new external device are loose or power cables are unplugged.

Ensure that all cables are properly and securely connected.

Power switch of new external device is not turned on.

Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.

Device is not seated properly. Turn off the computer and reinsert

the device.

Solving Keyboard/Numeric Keypad Problems

Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.

Solving Keyboard/Numeric Keypad Problems

Problem Probable Cause Solution(s)

Embedded numeric keypad on computer keyboard is disabled.

Num Lock function is not enabled. Press the Shift+NumLk keys to

enable the Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on.

Embedded numeric keypad is disabled and Num Lock function is on.

External numeric keypad is connected to the computer.

Disconnect the external numeric keypad from the computer.

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Solving Memory Problems

Some common causes and solutions for memory problems are listed in the following table.

Solving Memory Problems

Problem Probable Cause Solution(s)

Memory count during Power-On Self-Test (POST) is incorrect.

Optional memory expansion card is installed incorrectly, is incompatible with the computer, or is defective.

Ensure that the optional memory expansion card is installed correctly.

"Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation.

System ran out of memory for the application.

Check the application documentation for memory requirements.

Install additional memory.

Too many TSR (terminate-and stay-resident) applications are running.

Remove from memory any TSR applications that you do not need.

Solving Minor Problems (continued)

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

● Product name

● Product serial number

● Purchase date

● Conditions under which the problem occurred

● Any error messages that have occurred

● Hardware configuration

● Type of printer connected

● Hardware/software being used

● Printed result of Computer Checkup (TEST)

● Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:

1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2. Turn off the computer and external devices.

3. Disconnect the external devices from their power sources, then from the computer.

IMPORTANT:

Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.

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4. Close the display and all exterior doors of the computer.

5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

System Unit

Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Miscellaneous

Hardware Kit Miscellaneous

Plastics Kit Miscellaneous

Parts Documentation

and Software

Description

Spare Part Number

1. Keyboard

102250001

2. Palmrest Cover w/ TouchPad and Button Board

(Model:

1675)

118167001

2. Palmrest Cover w/ TouchPad and Button Board

(Models: 1270 and

1670)

387540001

3. Upper CPU Cover w/Power Switch

400443001

4. Speaker Assembly w/ Cables

352889001

5. Base Enclosure

400441001

6.Battery Pack Li ion

388647001

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Boards

System Unit

Boards

Display Assembly

Mass Storage Devices

Miscellaneous Cable Kit

Miscellaneous Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Description

Spare Part Number

Heatspreader

122702001

2. Voltage Convertor Board

352891001

3. Modem 56K Data/ Fax w/o SRAM

400445001

4. Processor AMD P350Mhz

(Models: 1270 and

1670)

Processor AMD P380Mhz

(Model:

1675)

122698001

123923001

5. System Board

(Models: 1670 and

1675)

System Board w/512K Cache

(Model:

1270)

400440001

122697001

6.Fan Assembly

400444001

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7. System Memory 32-MB

(Model:

1270)

64-MB

(Models: 1670 and

1675)

122699001

122700001

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

System Unit Boards

Display Assembly

Mass Storage Devices

Miscellaneous Cable Kit

Miscellaneous Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Description

Spare Part Number

1. Display

14.1 TFT

(Model:

1675)

118165001

2. Display

13.3 TFT w/LVDS

(Model:

1670)

123924001

3. Display

12.1 TFT w/ LVDS

(Model:

1270)

387544001

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Mass Storage Devices

System Unit Boards Display Assembly

Mass Storage Devices

Miscellaneous Cable Kit

Miscellaneous Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Use the scroll down menu for the description and spare part number.

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1. 4.3-GB Hard Drive 123927-001 (Models: 1270 and 1670)

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Miscellaneous Cables Kit

System Unit Boards Display

Assembly Mass Storage

Devices

Miscellaneous Cables Kit

Miscellaneous Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Miscellaneous

Cable Kit

Spare Part

Number:

330946-001

1. Hard Drive and Diskette Drive Cable

1 each

2. CD or DVD Drive Cable

1 each

3. Modem Cable

1 each

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Miscellaneous Hardware Kit

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit

Miscellaneous Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Miscellaneous

Hardware Kit

Spare Part Number:

346853-001

Description Quantity

1. Hard Drive Mounting Bracket

1 each

2. LCD Guide FPC

1 each

3. Spring Torsion PCMCIA

4 each

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Miscellaneous Plastics Kit

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Miscellaneous

Hardware Kit

Miscellaneous Plastics Kit

Miscellaneous Parts

Documentation and Software

Miscellaneous

Plastics Kit

Spare Part Number:

330949-001

Description Quantity

1. Door, Battery Pack

1 each

2. Cover, Memory Module

1 each

3. Door, PCMCIA

1 each

4. Display Hinge Cover, (Left)

1 each

5. Display Hinge Cover, (Right)

1 each

6. CD Drive Guide

1 each

7. Rubber Plug (A)

4 each

8. Rubber Plug (B)

4 each

9. Rubber Foot

8 each

10. Latch (Right)

2 each

11. Latch (Left)

2 each

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Miscellaneous Parts

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Miscellaneous

Hardware Kit Miscellaneous

Plastics Kit

Miscellaneous Parts

Documentation and Software

Use the scroll down menu for the description and spare part number of spare parts Not Shown.

Miscellaneous

Parts

1. AC Adapter

298239001

2. Port Replicator

102270001

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Miscellaneous Screw Kit (Not Shown) 330959-001

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Documentation and Software

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Miscellaneous

Hardware Kit Miscellaneous

Plastics Kit Miscellaneous

Parts

Documentation and Software

Description Spare Part Number

Quick Restore CD, Belgium Windows 98

Info. Not Available

France Windows 98

Info. Not Available

Germany Windows 98

Info. Not Available

Netherlands Windows 98

Info. Not Available

UK Windows 98

Info. Not Available

Quick Reference Guide

Info. Not Available

QuickFind for Windows, North America, Latin America, Asia Pacific

Info. Not Available

QuickFind for Windows, Europe, Middle East, Africa

Info. Not Available

*QuickFind is updated monthly. To complete the QuickFind part number, add the suffix from the table

below for the desired month. If you do not specify the 3-digit suffix, the default is the current month in which the order is placed.

QuickFind Part Number Suffix

Suffix Month Suffix Month

-001 January -007 July

-002 February -008 August

-003 March -009 September

-004 April -010 October

-005 May -011 November

-006 June -012 December

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Electrostatic Discharge

A sudden discharge of static electricity from a finger or other conductor can destroy staticsensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work perfectly throughout a normal cycle. Although, it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating Static

The table shows how different activities generate static electricity and at different electrostatic voltage levels.

Typical Electrostatic Voltages

Relative Humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tubes 2,000 V 700 V 400 V

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Removing DIPS from vinyl trays 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCBs 26,000 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V NOTE: 700 volts can degrade a product.

Return to Removal & Replacement Procedures

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Service Considerations

Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.

Tool and Software Requirements

To service the computer, you need the following:

● Compaq screwdriver kit (Spare Part No. 161946-001)

● Torx T-9 screwdriver

● 3/16-inch and 5mm nut drivers (for screwlocks and standoffs)

● Small, standard screwdriver

● Small, Phillips screwdriver

● Diagnostics software

Screws

The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.

IMPORTANT:

As each subassembly is removed from the computer, it should be placed away from the work area to prevent damage.

Return to Removal & Replacement Procedures

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Cables and Connectors

Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.

Cables

Use the following precautions when handling cables to avoid damage to the cable or computer:

● Always handle cables by their connectors.

● Avoid bending, twisting, or pulling on the cables.

● Apply minimum required force when seating or unseating the cables from their connectors.

● Place the cables in such a manner that they cannot be caught or snagged by parts being

removed or replaced.

● Handle flex cables with extreme care; they can tear easily.

CAUTION: When servicing these computers, ensure that cables are placed in their proper

location during the reassembly process. Improper cable placement can cause severe damage to the unit.

Select the desired illustration.

Removing a Cable from a ZIF Connector.

The ribbon cable position for the 4.3-GB and 6.4-GB hard drive.

The ribbon cable position for the CD or DVD drive.

The ribbon cable position for the diskette drive.

The cable position for the speaker assembly.

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Plastic Parts

Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions.

Return to Removal & Replacement Procedures

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COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Preparing the Computer for Disassembly

Disassembly Sequence

Electrostatic Discharge

Service Considerations

Cables and Connectors

Preparing the Computer for Disassembly

Battery Pack Palmrest

Cover with Touch Pad

Keyboard Heatspreader Processor Hard Drive DVD or

CD Drive

Before beginning removal and replacement procedures, complete the following procedures:

1. Disconnect AC power and any external devices.

2. Remove the battery pack.

3. Remove any PC Cards.

IMPORTANT:

The battery pack should be removed before performing any internal maintenance on the computer.

WARNING: Metal objects can damage the battery pack as well

as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario Series Portable Computers into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.

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Battery Charger Board

Modem

Display Panel Assembly

Upper CPU Cover

Speaker Assembly

Diskette Drive Fan Assembly System Board Dip Switch

Settings Memory

Module

CAUTION: Do not crush, puncture, or incinerate the battery

pack. Do not open a battery pack, as this damages the pack, makes it unusable, and exposes potentially harmful battery components. There are no field-serviceable parts located inside the battery pack.

NOTE:

The Compaq Presario Series Portable Computers have several screws of various sizes which are not interchangeable. Care must be taken during reassembly to ensure that the correct screws are used in their correct location. During removal please keep respective screws with their associated sub-assembly.

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United States June 27, 2004

COMPAQ

Maintenance & Service Guide

Presario Series

Models : 1270, 1670, and 1675

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Removing the Battery Pack

Disassembly Sequence

Electrostatic Discharge

Service Considerations

Cables and Connectors

Preparing the Computer for Disassembly

Battery Pack Palmrest

Cover with Touch Pad

Keyboard Heatspreader Processor Hard Drive DVD or

CD Drive Battery

Charger Board

To remove the battery pack, complete the following steps:

1. Slide the battery pack compartment door down and remove it from the battery pack.

Next Step

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Compaq 1670, 1675 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual