Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Notice
Preface
Product
Description
Troubleshooting
Illustrated Parts
Catalog
Removal &
Replacement
Procedures
Specifications
Connector Pin
Assignments
Battery Pack
Operations
Welcome to the Maintenance & Service Guide (MSG). This online
guide is designed to serve the needs of those whose job it is to repair
Compaq products. Many of the components of the hardcopy MSG are
contained in this online guide. The Notice, contains the copyright and
trademark information. The Preface shows symbol conventions,
Technician Notes and Serial Number locations on the unit.
This MSG will be periodically maintained and updated online as
needed. For content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center
or IM Help Center.
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING,
PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
Ó 1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 95 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with
the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of
their respective companies.
Maintenance and Service Guide
Compaq Presario 1600 Series Portable Computers
First Edition (June 1998)
Compaq Computer Corporation
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when
servicing the Compaq Presario 1600 Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1600
Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of
life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
Text set off in this manner presents commentary, sidelights, or interesting points of
NOTE:
information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies,
the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any
warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be
provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
● Compaq Presario 1600 Series Portable Computer documentation set
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Product Description
Models and
Features
Controls and
Lights
Left Side
Components
Right Side
Components
Bottom of
Unit
Rear
Connectors
Port
Replicator
Power
Management
for Windows
98
Compaq
Presario
1600 Series
Portable
Computer is
a
continuation
of the new
generation
of
multimedia
portable
computers
with an
innovative
integrated
design,
outstanding
audio and
video,
advanced
core
features,
and
attractive
styling. This
fullfunction,
Pentium II based series
of portable
computers
allows full
desktop
functionality
and
additional
connectivity
via the
optional
port
replicator.
This section covers troubleshooting information for the
Compaq Presario 1600 Series Portable Computers. The
basic steps in troubleshooting include:
1. Follow the
Preliminary Steps.
2. Run the Power-On Self-Test
(POST).
3. Follow the recommended
actions described in the
diagnostic tables, if you are
unable to run POST or if POST
displays an error message.
When following the recommended
actions in the Sections on POST
and
Diagnostic Error Codes
perform them in the order listed.
Rerun POST after each
recommended action until the
problem is solved and no error
message occurs. Once the
problem is solved, do not
complete the remaining
recommended actions.
If the problem is
intermittent, check the
NOTE:
computer several times to
verify that the problem is
solved.
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Illustrated Parts Catalog
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Cables
Miscellaneous
Hardware and
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
This section provides an breakdown and identifies the spare parts
ordering number associated with each item(s) for the Compaq Presario
1600 Series Portable Computers.
Diskette Drive
Capacity per Diskette (High/Low)
Diskette Size
Information not available
Information not available
Total Memory
Number of LED Indicators
(Read/Write)
Number of Drives Supported
Drive Rotation (rpm)
Transfer Rate (Kbps)
Bytes per Sector
Sectors per Track (High/Low)
Tracks per Side (High/Low)
Access Times
Track-to-Track (ms)
Average (ms)
Setting Time (ms)
Latency Average (ms)
Information not available
Information not available
Information not available
Information not available
Information not available
Information not available
Information not available
Information not available
Cylinders (High/Low)
Number of Read/Write Heads
Information not available
Information not available
Hard Drive (Information not available)
Hard Drives
Capacity Per Drive
Drive Type
Logical Configuration
Cylinders
Heads
5.0-GB4.0-GB
Information not available Information not available
Information not available Information not available
Information not available Information not available
Sectors per track
Bytes per sector
Seek Times
Information not available Information not available
(Typical, Including settling in
ms)
Single track
Average
Full stroke
Transfer Rate
Information not available Information not available
At interface
CD Drive (Information not available)
CD Drive
Dimensions
Weight
Rotational Speed
Typical Transfer Rate
24× CD Drive
Information not available
Information not available
Information not available
Information not available
Sustained Data Transfer Rate
Access Time
Information not available
Average Random Access Time
Spin Up time
Data Buffer Capacity
Information not available
Information not available
Battery Pack
Dimensions
Height
Length
Width
Weight
Battery Pack Operating
Time
Energy
Nominal Open Circuit Voltage
Capacity
Power
Battery Pack
Nickel Metal Hydride (NiMH)Lithium Ion (Li ion) *
0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)
0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)
1.01 Ib (458.1 g)0.90 Ib (408.2 g)
2:30 hr3:00 hr
9.6 V
3200mAH
40 W
14.4 V
2500mAH
40 W
Environmental
Requirements
Operating Temperature
Non-operating Temperature
Charging Temperature
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario 1600
Series Portable Computers. For more information on connectors, refer to the section
on Rear Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless
otherwise indicated by an asterisk (*).
Parallel Connector
PinSignalPinSignal
1Strobe*10Acknowledge*
2Data Bit 011Busy
3Data Bit 112Paper Out
4Data Bit 213Select
5Data Bit 314Auto Linefeed*
6Data Bit 415Error*
7Data Bit 516Initialize Printer*
8Data Bit 617Select In*
9Data Bit 718-25Signal Ground
* = Active low
Serial Connector
ConnectorPinSignal
1
2
Carrier Detect
Receive Data
3
4
5
6
7
8
9
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
ConnectorPinSignal
1
2
3
4
5
6
Data
Not defined
Ground
+5 VDC
Clock
Not defined
External VGA Monitor
ConnectorPinSignal
1
2
3
4
5
6
7
8
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
9
10
11
12
13
14
15
Not connected
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
ConnectorPinSignal
1
Ground
2 D+
3 D-
4 Power
Port Replicator
PinSignalPinSignalPinSignalPinSignal
1N.C.21Printer Data 0 41N.C.61CTS
2N.C.22Printer Data 142N.C.62DCD
3Kb Clk 123Printer Data 243Switch A63DSR
4Joystick Data A24Printer Data 344Switch B64TXD
5Kb Data 125Printer Data 445Switch C65RTS
6Joystick Data B26Printer Data 546Switch D66N.C.
7Kb Clk 227Printer Data 647N.C.67Detect
8Joystick Data C28Printer Data 748MIDI In68N.C.
9Kb Data 229USB 0 -49MIDI Out69V. Sync
10Joystick Data D30USB 0 +50+5V70Ground
11Lp Select In31USB 1 -51+5V71H. Sync
12Lp Paper End32USB 1+52N.C.72Ground
13Lp Initialize33Adapter In53N.C.73Blue
14Lp Busy34Adapter In54N.C.74Ground
15Lp Error35Adapter In55N.C.75Green
16Lp Ack36Adapter In56Dock ID -76Ground
17Lp Auto Feed37Adapter In57RXD77Red
18Lp Strobe38Adapter In58Lp Select78Ground
19DDC2BC39N.C.59RI79N.C.
20DDC2BD40N.C.60DTR80N.C.
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
● Increase battery pack operating time
● Conditioning a battery pack
● Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary
replacement, consider the following variables when determining how long a charged battery pack
should last:
● Power management settings
● Hardware configuration
● Software applications
● Installed options
● Display brightness
● Hard drive usage
● Changes in operating temperature
● Type and number of installed PC Cards
The power consumption requirements for PC Cards vary widely. Some cards drain
NOTE:
the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy
required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
● Set the power conservation levels in the Power Management utility to Maximum.
● Customize the timeout value to work more efficiently with the applications. The
amount of battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
● Condition the battery pack at least every 30 days to improve overall battery
performance.
● Keep a battery pack in the computer when using it with AC power to supply the
battery pack with a constant trickle charge.
● Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a
battery pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the fast charge arrow on
the display disappears. Your battery gauge may read 100 percent for a period of time
before the arrow disappears. Do not unplug the AC adapter until the arrow disappears.
2. Unplug the AC adapter and allow the battery to drain until the computer reaches
hibernation and turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step No. 1. You may use the computer while the
battery is draining.
3. Your battery is re- conditioned.
4. Plug in the AC adapter and begin using the computer.
The table below shows battery pack charge times by model.
Battery Charge Time
ComputerOn LineOff Line
Model 1/NiMH Battery Pack4.0 hours premature termination2:00 hr
Model 2/Li ion Battery Pack 4.5 hours premature termination2:50 hr
Disposal of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that
nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs
should be handled in accordance with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack
not only damages the pack and makes it unusable, but also expose potentially harmful
battery components.
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Port Replicator
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
Pin Assignments|Battery Pack Operations
Models and
Features
Controls and
Lights
Left Side
Components
Right Side
Components
Bottom of
Unit
Rear
Connectors
Port
Replicator
Power
Management
for Windows
98
This section is an overview of the Compaq Presario 1600 Series Portable
Computer Port Replicator and covers the following topics:
■ System Overview
■ Features
■ Port Replicator Rear Connectors
■ 80-Pin Connectors
System Overview
A manual docking mechanism on the Compaq Presario 1600 Series Portable
Computer Port Replicator docks Compaq Presario 1600 Series Portable
Computers. When the computer is docked, the 80-pin external options connector
handles the entire electrical interface (both power and signal connections)
between the computer and the Port Replicator Rear.
Features
The Compaq Presario 1600 Series Portable Computer Port Replicator provides
all the connectors supported by the Compaq Presario 1600 Series Portable
Computers. They include:
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
80-Pin Port Replicator Connector
The 80-pin Compaq Presario 1600 Series Portable Computer Port Replicator
connector handles the entire electrical interface between the port Replicator
and the computer.
CAUTION: Turn the computer power switch off before you connect or disconnect the
port Replicator. Damage may occur to the computer if it is "hot" plugged to the port
Replicator.
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Power Management for Windows 98
The following power management features are available for conserving AC power and extending
battery operating time:
● Power Management Settings
● Sleep
● Hibernation
● Battery operating time
● Rebooting After a Lockup
● Servicing Your Computer - Full Off Mode
Power Management Settings
Depending on your patterns of computer use, you can set different levels of power management.
These different power management levels can be activated based on the amount of time passed
since the last system activity. System activity examples, include keyboard or mouse movement,
CD (while under program control that monitors Sleep), and modem use.
You can select different conditions or power schemes through Power Management..The optional
settings are Home/Office Desk, Portable/ Laptop and Always On. From the default settings,
you can change the following settings.
● the System goes to Sleep (Standby) mode
● the screen times out and goes blank
● the hard drive spins down
Each of these system components will go to sleep after the selected or default periods of inactivity.
(The setting for hard drive must be less than or equal to the setting for System.)
If you're on a network, it's recommended that you set System Standby to
IMPORTANT:
Never.
There are five categories of power management settings under the Control Panel. The default
setting for each feature is listed below in the tables.
Power Management Properties
Tab: Power Schemes:Plugged inRunning on
Always on System
Never15 minutes
Standby:
Turn OFF Monitor
Always on System
After 15 minutesAfter 10 minutes
After 15 minutesAfter 10 minutes
Tab: POWER METER: Monitor Laptop Display (Maximum resolution according to
unit display size)
System Properties
Tab: Device Manager
Default:
Disk Drives:
CD ROM:
X DMA
X DMA
Sleep
You can select Sleep mode instead of turning off the computer when you have finished using it.
This allows the computer to wake up faster than turning it completely off and saves power over the
active (On) mode. Compaq Presario Notebook computers have two levels of sleep, Hibernation and
Sleep.
Hibernation - by pushing the power button once your computer will perform a save to disk
followed by a shut down of the computer into Off mode.
Sleep - is a low power mode, also referred to as Standby mode. While in Sleep mode, your
computer will maintain system information and open files. Unsaved information will be lost if you
turn off your system prior to system wake-up, or if you lose power while using the AC adapter.
CAUTION:While in Sleep mode, your computer will maintain system information and open
files. Unsaved information will be lost if you turn off your system prior to system wakeup, or if you lose power while using the AC adapter.
Hibernation Mode
Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power
saving event, or can be the result of a low battery condition. As it enters Hibernation, your
computer will display a progress screen, as it automatically saves the machine state before it shuts
down and turns itself off. Your computer will automatically go into Hibernation, when the battery
has little power left, or when the system (operating on battery power) has been in Sleep mode for
more than an hour. You can also manually initiate Hibernation by pressing the power button once
while the system is active. To restore the computer's previous state, simply press the power button
once again. While waking up, the computer will display a progress screen.
The following table shows the conditions and indicators for getting in and out of the various power
management modes, Sleep, Hibernation and Off.
ModeTo InitiateTo EndIndicators
Sleep
Manual keys
Press any keyFlashing green
combination
- Fn+F4
Time Out
Default 15
minutes. If on
Battery power
(system will not
go to Sleep if
on AC power)
HibernateManual - Press
Power Button
once
Time Out
Default If low
Press Power
Button once
Power LED
No Power LED,
blank screen
battery or after
1 hour of sleep
(system will not
Hibernate if on
AC power)
OffPerform normal
Windows
shutdown via
the start
button, or press
and hold down
the power
button for 4
seconds
Press Power
Button once
No Power LED,
blank screen
Servicing Your Computer - Full Off Mode
If you need to install or replace components in your system, you must turn the computer off
completely. Follow the instructions above for properly putting the computer into Off mode, unplug
from the outlet and remove the battery (see battery section for instruction on removing battery).
Rebooting After a Lockup
Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer
(as if from a cold start) press and hold down the Power Button for at least four seconds, which will
cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn't
recover, press the Power Button and hold it for four seconds to shut it down, then, remove the
battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC
power and press the Power Button once to reboot.
Battery Operating Time
Battery operating time is affected by variables, such as the following:
● Power conservation settings
● Hardware configuration
● Software applications
● Installed options
● Display brightness
● Hard drive usage
● Power button
● Changes in operating temperature
● Type and number of installed PC Cards
For more information on increasing battery pack operating time, conditioning the battery pack, and
disposing of a used battery pack, refer to the
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Power-On Self Test (POST)
Running POST
To run POST, complete the following steps:
Turn off the computer, then turn on the computer.
If POST does not detect any errors, the computer will not beep. This indicates successful
completion of POST test. POST has run successfully and boots from the hard drive (or from a
bootable diskette if one is installed in the diskette drive).
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to
"Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant
descriptions.
If the system is not functioning well enough to run POST, or if the display is not functioning
NOTE:
well enough to show POST error messages, refer to the Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable CauseRecommended Action
DMA, timers, etc.Replace the system board.
162-System Options Not Set
Probable CauseRecommended Action
Configuration incorrectRun Computer Setup.
CMOS reflects that an invalid
Run Computer Setup.
configuration has been set.
RAM failure1. Replace the memory modules.
2. Replace the system board.
Memory test data error1. Replace the memory modules.
2. Replace the system board.
XX000YZZ RAM failureReplace the system board.
XX000YZZ 201-Memory Error
Probable CauseRecommended Action
301-Keyboard Error
Probable CauseRecommended Action
Keyboard failure1. Ensure the keys are not depressed during POST.
2. Reconnect the keyboard with the computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable CauseRecommended Action
Keyboard or system board error1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable CauseRecommended Action
Mismatch in drive type or failure in the
1. Run Computer Checkup (TEST).
diskette controller
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable CauseRecommended Action
Mismatch in drive typeRun Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable CauseRecommended Action
Disk 0 failed to respond1. Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error1. Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable CauseRecommended Action
Hard drive controller failure1. Run Computer Setup.
Illustrated Parts Catalog | Removal & Replacement Procedures|Specifications
Pin Assignments|Battery Pack Operations
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the computer. Run the
Diagnostics utilities when you want to view or test system information and if
you have installed or connected devices. If you run Compaq Diagnostics from
a diskette, ensure that it is version 10.11 or later.
The Diagnostics menu includes the following utilities:
■ Computer Checkup (TEST)
■ View System Information (INSPECT)
■ Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a problem you cannot solve, run the Diagnostics utilities before
you call for support. Run Computer Checkup and select to save the device list
to a file and to print or to save the log of errors. Run the View System
Information (INSPECT) utility and select to print or to save that information.
Have the files or the printed information available when you call for support.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer
components and devices are recognized by the system and are functioning
properly. You can display, print, or save the information generated by
Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the computer into an external power source. (A low battery condition
could interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if
you want to print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the
Diagnostics Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option
menu appears.
7. Select View the Device List from the Test Option menu. A list of the
installed Compaq devices appears.
8. If the list of installed devices is correct, select OK. The Test Option menu
appears.
If the list is incorrect, ensure that any new devices are installed
NOTE:
properly.
9. Select one of the following from the Test Option menu:
■ Quick Check Diagnostics. Runs a quick, general test on each device with
a minimal number of prompts. If errors occur, they display when the
testing is complete. You cannot print or save the error messages.
■ Automatic Diagnostics. Runs unattended, maximum testing of each
device with minimal prompts. You can choose how many times to run
the tests, to stop on errors, or to print or save a log of errors.
■ Prompted Diagnostics. Allows maximum control over testing the devices.
You can choose attended or unattended testing, decide to stop on
errors, or choose to print or save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When
testing is complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about
the computer and installed or connected devices. You can display, print, or
save the information.
Follow these steps to run View System Information (INSPECT) from the
Compaq Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if
you want to print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the
Diagnostics Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics
menu.
6. Select the item you want to view from the following list:
SystemMemory
ROMAudio
KeyboardOperating system
System portsSystem files
System storageWindows files
Graphics
7. Follow the instructions on the screen to cycle through the screens, to
return to the list and choose another item, or to print the information.