COMPAQ 1650 Maintenance & Service Guide

Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Description Troubleshooting Illustrated Parts
Catalog Removal &
Replacement Procedures
Specifications Connector Pin
Assignments Battery Pack
Operations
Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide. The Notice, contains the copyright and trademark information. The Preface shows symbol conventions, Technician Notes and Serial Number locations on the unit. This MSG will be periodically maintained and updated online as needed. For content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center or IM Help Center.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
Ó 1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Presario Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 95 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Maintenance and Service Guide
Compaq Presario 1600 Series Portable Computers
First Edition (June 1998) Compaq Computer Corporation
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario 1600 Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1600 Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
Text set off in this manner presents commentary, sidelights, or interesting points of
NOTE:
information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
Compaq Presario 1600 Series Portable Computer documentation set
Introducing Windows 98 Guide
Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Product Description
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
Compaq Presario 1600 Series Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative integrated design, outstanding audio and video, advanced core features, and attractive styling. This full­function, Pentium II ­based series of portable computers allows full desktop functionality and additional connectivity via the optional port replicator.
Maintenance & Service Guide
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Troubleshooting
Presario 1600 Series
Models: 1650 and 1655
Preliminary Steps Clearing the Power-On
Password Power-On Self Test
(POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting
Without Diagnostics Solving Minor
Problems Contacting Compaq
Support
This section covers troubleshooting information for the Compaq Presario 1600 Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the
Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.
When following the recommended actions in the Sections on POST and
Diagnostic Error Codes
perform them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.
If the problem is intermittent, check the
NOTE:
computer several times to verify that the problem is solved.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
Documentation and Software
This section provides an breakdown and identifies the spare parts ordering number associated with each item(s) for the Compaq Presario 1600 Series Portable Computers.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Disassembly Sequence
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Cover with Touch Pad
Keyboard Heatspreader Modem Processor Status Panel Interface
Board Hard Drives Battery
Charger Board CD Drive Display Panel
Report the computer serial number to Compaq when requesting information or ordering spare parts.
Assembly Upper CPU
Cover Speaker
Assembly Diskette Drive Fan Assembly Audio Board System Board Memory
Module
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Specifications
This chapter covers the following specifications of Compaq Presario 1600 Series Portable Computers:
Computer models
Physical and environmental
System Interrupts
System DMA
System I/O Address
System Memory Catalog
Display
Memory expansion
Diskette drive
Hard drive
CD drive
Battery pack
Physical and Environmental
Dimensions
Height Depth Width
Computer Specifications
U.S. Metric
1.97 in
12.20 in
10.08 in
4.95 cm
31.00 cm
25.40 cm
Weight
Model 1650 Model 1655
Stand-Alone (Battery Pack) Power Requirements
Nominal Operating Maximum Average Peak Operating
AC Power Requirements
Operating Voltage Operating Current Operating Frequency
Maximum Transient
7.326 Ib
7.326 Ib
NiMH
W @ 9.6 V W @ 9.6 V W @ 9.6 V
100-240 V
0.8/0.4 A RMS 47-63 Hz Meets IEC 801-4 and IEC801-5 1kV for 50 ns
3.33 kg
3.33 kg
Li-ion
W @ 14.4 V W @ 14.4 V W @ 14.4 V
Temperature
Operating 50° to 95 °F 10° to 35 °C Nonoperating -4° to 140 °F -20° to 60 °C
Relative Humidity (noncondensing)
Operating 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95%
Altitude
Operating 0 to 10,000 ft 0 to 3.15 km Nonoperating 0 to 30,000 ft 0 to 9.14 km
Shock
Operating 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine
Vibration
Operating 0.5 G Nonoperating 1.5 G NOTE: Applicable product safety standards specify thermal limits for plastic surfaces.
Compaq Presario 1600 Series Portable Computers operate well within this range of temperatures.
System Interrupts
System Interrupts
Hardware IRQ System Function
IRQ0 Timer Interrupt IRQ1 Keyboard IRQ2 Interrupt Controller Cascade IRQ3 Internal Modem IRQ4 Communication Port (COM1) IRQ5 Audio Controller IRQ6 Diskette Drive IRQ7 Parallel Port (LPT 1) (default) IRQ8 System CMOS/Real-Time Clock IRQ9 IRQ Holder for PCI Steering IRQ9 PCI-1131 CardBus Controller IRQ9 IRQ Holder for PCI Steering IRQ9 IRQ Holder for PCI Steering IRQ9 PCI-1131 CardBus Controller IRQ9 Video Controller IRQ11 Intel PCI to USB Universal Host Controller
IRQ11 IRQ Holder for PCI Steering IRQ12 PS/2 TouchPad/Mouse IRQ13 Numeric data processor IRQ14 Intel PCI Bus Master IDE Controller
IRQ14 Primary IDE Controller (dual fifo) IRQ15 Intel PCI Bus Master IDE Controller
IRQ15 Secondary IDE Controller (dual fifo)
System DMA
Hardware DMA System Function
DMA 0 Audio Controller DMA 1 Audio Controller DMA 2 Diskette Drive DMA 4 DMA Controller
System I/O Address
I/O Address (Hex) System Function (Shipping Configuration)
System DMA
System I/O Address
0000h-000Fh DMA Controller
0020h-0021h Interrupt Controller
0040h-0043h System timer
0060h-0060h Keyboard Controller
0061h-0061h System speaker
0064h-0064h Standard 101/102-Key or Microsoft Natural
Keyboard
0070h-0071h System CMOS/real time clock
0080h-0080h Motherboard resources
0081h-008Fh DMA Controller
00A0h-00A1h Programmable interrupt controller
00C0h-00DFh DMA
00ECh-00EFh Motherboard resources
00F0h-00FFh Numeric data processor
0170h-0177h Intel PCI Bus Master IDE Controller
0170h-0177h Secondary IDE Controller (dual fifo)
01F0h-01F7h Intel PCI Bus Master IDE Controller
01F0h-01F7h Primary IDE Controller (dual fifo)
0201h-0201h Gameport Joystick
0220h-022Fh ES1869 Plug and Play AudioDrive
02F8h-02FFh Compaq Presario 56K-DF
0330h-0331h ES1869 Plug and Play AudioDrive
0376h-0376h Secondary IDE controller (dual fifo)
0376h-0376h Intel PCI Bus Master IDE Controller
0378h-037Fh Printer Port (LPT1)
0388h-038Bh ES1869 Plug and Play AudioDrive
03B0h-03BBh Video Controller
03C0h-03DFh Video Controller
03F0h-03F5h Standard Floppy Disk Controller
03F6h-03F6h Intel PCI Bus Master IDE Controller
03F6h-03F6h Primary IDE controller (dual fifo)
03F7h-03F7h Standard Floppy Disk Controller
03F8h-03FFh Communications Port (COM1)
04D0h-04D1h Motherboard resources
0800h-0807h ES1869 Control Interface
0CF8h-0CFFh PCI bus
2180h-218Fh Motherboard resources
8000h-803Fh Motherboard resources
FCD0h-FCD7h Primary IDE controller (dual fifo)
FCD0h-FCDFh Intel PCI Bus Master IDEController
FCD8h-FCDFh Secondary IDE controller (dual fifo)
FCE0h-FCFFh Intel PCI to USB Universal Host Controller
System Memory Catalog
Memory Address System Function
00000000h-0009FFFFh System board extension for PnP BIOS 000A0000h-000AFFFFh Graphics Controller 000B0000h-000BFFFFh Graphics Controller 000C0000h-000CBFFFh Graphics Controller
000DC000h-000FFFFFh System board extension for PnP BIOS 00100000h-03FFFFFFh System board extension for PnP BIOS 05000000h-05000FFFh PCI-1131 CardBus Controller
System Memory Catalog
05001000h-05001FFFh PCI-1131 CardBus Controller 80000000h-803FFFFFh Intel Pentium(r) II Processor to PCI bridge FD000000h-FDFFFFFFh FEA00000h-FEBFFFFFh FED00000h-FEDFFFFFh
Graphics Controller Graphics Controller Graphics Controller
FFF80000h-FFFFFFFFh Motherboard resources
Display (Information not available)
13.3" (Diagonal) TFT Display U.S. Metric
Dimensions
Height Width
Display Dimensions
Width Height Depth
Weight
Contrast Ratio
Brightness
Total Power Consumption
Information not available
Information not available
Information not available
Information not available
Information not available
Information
Information not available
Information not available
Information not available
Information not available
Information not available
Information
Dimensions Height Width
Display Dimensions Width Height Depth
not available
12.1" (Diagonal) TFT Display
U.S. Metric
Information not available
Information not available
not available
Information not available
Information not available
Weight Information
not available
Contrast Ratio Information
not available
Brightness Information
not available
Total Power Consumption Information
not available
Memory Expansion
Information not available
Information not available
Information not available
Information not available
Memory Expansion
System Memory Expansion Board
Memory
32-MB 16-MB 48-MB 32-MB 32-MB 64-MB 32-MB 64-MB 96-MB
Diskette Drive (Information not available)
Diskette Drive Capacity per Diskette (High/Low) Diskette Size
Information not available Information not available
Total Memory
Number of LED Indicators (Read/Write)
Number of Drives Supported Drive Rotation (rpm) Transfer Rate (Kbps) Bytes per Sector Sectors per Track (High/Low) Tracks per Side (High/Low) Access Times
Track-to-Track (ms) Average (ms) Setting Time (ms) Latency Average (ms)
Information not available
Information not available Information not available Information not available Information not available Information not available Information not available Information not available
Cylinders (High/Low) Number of Read/Write Heads
Information not available Information not available
Hard Drive (Information not available)
Hard Drives
Capacity Per Drive Drive Type Logical Configuration
Cylinders Heads
5.0-GB 4.0-GB
Information not available Information not available Information not available Information not available Information not available Information not available
Sectors per track Bytes per sector
Seek Times
Information not available Information not available (Typical, Including settling in ms) Single track Average Full stroke
Transfer Rate
Information not available Information not available At interface
CD Drive (Information not available)
CD Drive
Dimensions Weight Rotational Speed Typical Transfer Rate
24× CD Drive
Information not available Information not available Information not available Information not available
Sustained Data Transfer Rate
Access Time
Information not available
Average Random Access Time
Spin Up time Data Buffer Capacity
Information not available Information not available
Battery Pack
Dimensions
Height Length Width
Weight Battery Pack Operating
Time Energy
Nominal Open Circuit Voltage Capacity Power
Battery Pack
Nickel Metal Hydride (NiMH) Lithium Ion (Li ion) *
0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)
0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)
1.01 Ib (458.1 g) 0.90 Ib (408.2 g) 2:30 hr 3:00 hr
9.6 V 3200mAH 40 W
14.4 V 2500mAH 40 W
Environmental Requirements
Operating Temperature Non-operating Temperature Charging Temperature
32° F (0-50° C)
-20° C -60° C 5° C-45° C
32° F (0-50° C)
-20° C -60° C 5° C-45° C
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario 1600 Series Portable Computers. For more information on connectors, refer to the section on Rear Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).
Parallel Connector
Pin Signal Pin Signal
1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low
Serial Connector
Connector Pin Signal
1
2
Carrier Detect
Receive Data
3
4
5
6
7
8
9
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
Connector Pin Signal
1
2
3
4
5
6
Data
Not defined
Ground
+5 VDC
Clock
Not defined
External VGA Monitor
Connector Pin Signal
1
2
3
4
5
6
7
8
Red Analog
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
9
10
11
12
13
14
15
Not connected
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
Connector Pin Signal
1
Ground
2 D+
3 D-
4 Power
Port Replicator
Pin Signal Pin Signal Pin Signal Pin Signal
1 N.C. 21 Printer Data 0 41 N.C. 61 CTS 2 N.C. 22 Printer Data 1 42 N.C. 62 DCD 3 Kb Clk 1 23 Printer Data 2 43 Switch A 63 DSR 4 Joystick Data A 24 Printer Data 3 44 Switch B 64 TXD 5 Kb Data 1 25 Printer Data 4 45 Switch C 65 RTS 6 Joystick Data B 26 Printer Data 5 46 Switch D 66 N.C. 7 Kb Clk 2 27 Printer Data 6 47 N.C. 67 Detect 8 Joystick Data C 28 Printer Data 7 48 MIDI In 68 N.C. 9 Kb Data 2 29 USB 0 - 49 MIDI Out 69 V. Sync 10 Joystick Data D 30 USB 0 + 50 +5V 70 Ground 11 Lp Select In 31 USB 1 - 51 +5V 71 H. Sync 12 Lp Paper End 32 USB 1+ 52 N.C. 72 Ground 13 Lp Initialize 33 Adapter In 53 N.C. 73 Blue 14 Lp Busy 34 Adapter In 54 N.C. 74 Ground 15 Lp Error 35 Adapter In 55 N.C. 75 Green 16 Lp Ack 36 Adapter In 56 Dock ID - 76 Ground 17 Lp Auto Feed 37 Adapter In 57 RXD 77 Red 18 Lp Strobe 38 Adapter In 58 Lp Select 78 Ground 19 DDC2BC 39 N.C. 59 RI 79 N.C. 20 DDC2BD 40 N.C. 60 DTR 80 N.C.
Modem
Connector Pin Signal
1
2
3
4
5
6
Unused
Unused
Tip
Ring
Unused
Unused
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
Increase battery pack operating time
Conditioning a battery pack
Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:
Power management settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Changes in operating temperature
Type and number of installed PC Cards
The power consumption requirements for PC Cards vary widely. Some cards drain
NOTE:
the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
Set the power conservation levels in the Power Management utility to Maximum.
Customize the timeout value to work more efficiently with the applications. The
amount of battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
Condition the battery pack at least every 30 days to improve overall battery
performance.
Keep a battery pack in the computer when using it with AC power to supply the
battery pack with a constant trickle charge.
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the fast charge arrow on the display disappears. Your battery gauge may read 100 percent for a period of time before the arrow disappears. Do not unplug the AC adapter until the arrow disappears.
2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step No. 1. You may use the computer while the battery is draining.
3. Your battery is re- conditioned.
4. Plug in the AC adapter and begin using the computer.
The table below shows battery pack charge times by model.
Battery Charge Time
Computer On Line Off Line
Model 1/NiMH Battery Pack 4.0 hours premature termination 2:00 hr
Model 2/Li ion Battery Pack 4.5 hours premature termination 2:50 hr
Disposal of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.
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Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Models and Features
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
Display Processor Hard Drive CD Drive Modem
Compaq Presario 1600
Series Portable Computer Models
Model 1650
Model 1655
12. 1" TFT 13. 3" TFT 266 Pentium II 266 Pentium II
4.0-GB 4.0-GB 24× MAX 24× MAX M+-56.0 Kbps or K-
56.0 Kbps with ITU
K-56.0 Kbps with ITU V.90
V.90
Maintenance & Service Guide
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Controls and Lights
Presario 1600 Series
Models: 1650 and 1655
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
Front of Unit
1. Display 9.CD Previous
Track
2. Power
(On/Off) Button
3.
DisqPlay
10. CD Next Track
11. Keyboard
Switch
4.Volume
Control
12. Touch Pad
Down Button
5. Volume
Control Up Button
13. Left Touch Pad Button
6. Status
Panel
14. Right Touch Pad Button
7. CD
Play/Pause
15. Integrated Speakers
8. CD
Stop
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Left Side Components
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
1.
Modem Jack
2.
Diskette Drive Slot
3.
Diskette Eject Button
4.
Battery Pack
5. Left
Speaker Port
Maintenance & Service Guide
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Right Side Components
Presario 1600 Series
Models: 1650 and 1655
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
1.
Headphone Out
2.Line-In Jack
3. External
Microphone Jack
4. CD Drive
5. CD Drive
Eject Button
6. Manual Eject Hole
7. PCMCIA (Top Slot)
8.PCMCIA (Bottom Slot)
9.PCMCIA Eject Levers
10. Right Speaker Port
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Bottom of Unit
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
Pin Assignments | Battery Pack Operations
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
1. Memory
Compartment
2. Feet
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Rear Connectors
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
Pin Assignments | Battery Pack Operations
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
1.Keyboard/Mouse
Port
2. Parallel Printer
Port
3. Port Replicator 8. AC Adapter
4. Fan Exhaust 9. Security Slot
5. Serial Port
6. External Monitor Port
7. USB
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Port Replicator
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
Pin Assignments | Battery Pack Operations
Models and Features
Controls and Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Port Replicator
Power Management for Windows 98
This section is an overview of the Compaq Presario 1600 Series Portable Computer Port Replicator and covers the following topics:
System Overview
Features
Port Replicator Rear Connectors
80-Pin Connectors
System Overview
A manual docking mechanism on the Compaq Presario 1600 Series Portable Computer Port Replicator docks Compaq Presario 1600 Series Portable Computers. When the computer is docked, the 80-pin external options connector
handles the entire electrical interface (both power and signal connections) between the computer and the Port Replicator Rear.
Features
The Compaq Presario 1600 Series Portable Computer Port Replicator provides all the connectors supported by the Compaq Presario 1600 Series Portable Computers. They include:
External keyboard
External mouse
MIDI/game port
External monitor
Serial
Parallel
AC Adapter
Dual USB ports (Not supported on all models.)
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
80-Pin Port Replicator Connector
The 80-pin Compaq Presario 1600 Series Portable Computer Port Replicator connector handles the entire electrical interface between the port Replicator and the computer.
CAUTION: Turn the computer power switch off before you connect or disconnect the port Replicator. Damage may occur to the computer if it is "hot" plugged to the port Replicator.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Port Replicator Rear Connectors
This section covers external input/output (I/O) connectors. Refer to Pin
Assignments for connector pin assignments.
Port Replicator
Rear Connectors
1. Keyboard 6. External Monitor
2. Mouse 7. Serial
3. USB 8. Parallel
4. USB 9. AC Adapter
5.
MIDI/Game Pad/Joystick
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Power Management for Windows 98
The following power management features are available for conserving AC power and extending battery operating time:
Power Management Settings
Sleep
Hibernation
Battery operating time
Rebooting After a Lockup
Servicing Your Computer - Full Off Mode
Power Management Settings
Depending on your patterns of computer use, you can set different levels of power management. These different power management levels can be activated based on the amount of time passed since the last system activity. System activity examples, include keyboard or mouse movement, CD (while under program control that monitors Sleep), and modem use.
You can select different conditions or power schemes through Power Management..The optional settings are Home/Office Desk, Portable/ Laptop and Always On. From the default settings, you can change the following settings.
the System goes to Sleep (Standby) mode
the screen times out and goes blank
the hard drive spins down
Each of these system components will go to sleep after the selected or default periods of inactivity. (The setting for hard drive must be less than or equal to the setting for System.)
If you're on a network, it's recommended that you set System Standby to
IMPORTANT:
Never.
There are five categories of power management settings under the Control Panel. The default setting for each feature is listed below in the tables.
Power Management Properties
Tab: Power Schemes: Plugged in Running on
Always on System
Never 15 minutes
Standby: Turn OFF Monitor Always on System
After 15 minutes After 10 minutes After 15 minutes After 10 minutes
Standby:
Power Management Properties
Tab: ALARMS:: Low Battery Alarm: 10% Critical Battery Alarm 0%
Batteries
Alarm Actions: X Display Message Notification
Text Action No Action
Power Management Properties
Tab: POWER METER: Default Tab: ADVANCED Default
Display Properties
Tab: POWER METER: Monitor Laptop Display (Maximum resolution according to unit display size)
System Properties
Tab: Device Manager Default:
Disk Drives: CD ROM:
X DMA X DMA
Sleep
You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Presario Notebook computers have two levels of sleep, Hibernation and Sleep.
Hibernation - by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode.
Sleep - is a low power mode, also referred to as Standby mode. While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.
CAUTION: While in Sleep mode, your computer will maintain system information and open
files. Unsaved information will be lost if you turn off your system prior to system wake­up, or if you lose power while using the AC adapter.
Hibernation Mode
Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power saving event, or can be the result of a low battery condition. As it enters Hibernation, your computer will display a progress screen, as it automatically saves the machine state before it shuts down and turns itself off. Your computer will automatically go into Hibernation, when the battery has little power left, or when the system (operating on battery power) has been in Sleep mode for more than an hour. You can also manually initiate Hibernation by pressing the power button once while the system is active. To restore the computer's previous state, simply press the power button once again. While waking up, the computer will display a progress screen.
The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation and Off.
Mode To Initiate To End Indicators
Sleep
Manual keys
Press any key Flashing green
combination
- Fn+F4
Time Out Default 15 minutes. If on Battery power (system will not go to Sleep if on AC power)
Hibernate Manual - Press
Power Button once
Time Out Default If low
Press Power Button once
Power LED
No Power LED, blank screen
battery or after 1 hour of sleep (system will not Hibernate if on AC power)
Off Perform normal
Windows shutdown via the start button, or press and hold down the power button for 4 seconds
Press Power Button once
No Power LED, blank screen
Servicing Your Computer - Full Off Mode
If you need to install or replace components in your system, you must turn the computer off completely. Follow the instructions above for properly putting the computer into Off mode, unplug from the outlet and remove the battery (see battery section for instruction on removing battery).
Rebooting After a Lockup
Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer (as if from a cold start) press and hold down the Power Button for at least four seconds, which will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn't recover, press the Power Button and hold it for four seconds to shut it down, then, remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power Button once to reboot.
Battery Operating Time
Battery operating time is affected by variables, such as the following:
Power conservation settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Power button
Changes in operating temperature
Type and number of installed PC Cards
For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the
Battery Pack Operations.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removing the Battery Pack
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Cover with Touch Pad
Keyboard Heatspreader
To remove the battery pack, complete the following steps:
1.Slide the battery pack
compartment door down and
pull the battery pack forward from the chassis.
To replace the battery pack, reverse the procedure.
Modem Processor Status Panel Interface
Board Hard Drives Battery
Charger Board CD Drive Display Panel
Assembly Upper CPU
Cover
The replacement battery pack will come with a removable door. To
NOTE:
properly replace the battery pack follow the instructions below.
To replace a
Speaker Assembly
Diskette Drive Fan Assembly Audio Board System Board Memory
Module
new battery pack, complete the following steps:
1. Push forward on the battery pack with tab to insert the battery pack into the battery pack slot.
2. Slide the battery pack door up onto the opening for the battery pack door.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Preliminary Steps
Before running POST, complete the following preliminary steps:
1. If a power-on password has been established, type the password and press the Enter key. If the password is not known,
clear the password.
2. Run Computer Checkup.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.
If the problem only occurs when an external device is connected to the computer, the problem may be related to the external
IMPORTANT:
device or its cable. Verify this by running POST with and without the external device connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.
6. Ensure the hard drive is installed in the computer.
7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source.
When the preliminary steps are completed, you are ready to run
POST.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Power-On Self Test (POST)
Running POST
To run POST, complete the following steps:
Turn off the computer, then turn on the computer.
If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.
If the system is not functioning well enough to run POST, or if the display is not functioning
NOTE:
well enough to show POST error messages, refer to the Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause Recommended Action
DMA, timers, etc. Replace the system board.
162-System Options Not Set
Probable Cause Recommended Action
Configuration incorrect Run Computer Setup. CMOS reflects that an invalid
Run Computer Setup.
configuration has been set. RAM failure 1. Replace the memory modules.
2. Replace the system board.
Memory test data error 1. Replace the memory modules.
2. Replace the system board.
XX000YZZ RAM failure Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause Recommended Action
301-Keyboard Error
Probable Cause Recommended Action Keyboard failure 1. Ensure the keys are not depressed during POST.
2. Reconnect the keyboard with the computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause Recommended Action Mismatch in drive type or failure in the
1. Run Computer Checkup (TEST).
diskette controller
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause Recommended Action Mismatch in drive type Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause Recommended Action Disk 0 failed to respond 1. Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error 1. Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup.
2. Replace the hard drive.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Clearing the Power-on Password
Clearing the power-on password requires removing all Setup attributes that are programmed in the CMOS.
If the password is not known, clear it by performing the following steps:
1. Turn off the computer.
2. Disconnect the power cord.
3. Remove the battery pack.
4. Remove the keyboard.
5. Remove the
RTC battery for
30 seconds. The password, together with other Setup attributes, will be cleared.
6. Reassemble the computer.
7. Turn on the computer to verify that the power-on password has been cleared. If it has not been cleared, repeat Steps 1 through
7.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.
The Diagnostics menu includes the following utilities:
Computer Checkup (TEST)
View System Information (INSPECT)
Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the computer into an external power source. (A low battery condition could interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.
7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.
8. If the list of installed devices is correct, select OK. The Test Option menu appears.
If the list is incorrect, ensure that any new devices are installed
NOTE:
properly.
9. Select one of the following from the Test Option menu:
Quick Check Diagnostics. Runs a quick, general test on each device with
a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.
Automatic Diagnostics. Runs unattended, maximum testing of each
device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.
Prompted Diagnostics. Allows maximum control over testing the devices.
You can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics
7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.
Maintenance & Service Guide
Presario 1600 Series
Models: 1650 and 1655
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
IMPORTANT:
4. Close the display and all exterior doors of the computer.
Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.
5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.
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