First Edition (October 1997)
Document Part Number 149036-001
Spares Part Number 298015-001
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL
OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS
INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER
CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND
AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication
may be photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
1997 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with the
terms of the agreement.
Compaq, Compaq Insight Manager, QuickFind, registered United States Patent and
Trademark Office.
SoftPaq is a trademark and/or service mark of Compaq Computer Corporation.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq ProLiant 1600 and Pro Liant 1200 Servers
Maintenance and Service Guide
First Edition (October 1997)
Document Part Number 149036-001
Spares Part Number 298015-001
This Maintenance and Service Guide is a troubleshooting guide that can be used for
reference when servicing Compaq ProLiant 1600 and ProLiant 1200 Servers.
WARNING: To reduce the risk of personal injury from
electrical shock and hazardous ener g y levels , only
authorized service technicians should attem pt to r epair this
equipment. Improper r epairs co uld cr eate co nditio ns that
are hazardous.
IMPORTANT: T he ins t allatio n o f o ptio ns and the s er vicing of this
product shall be perform ed by individuals w ho ar e kno wledgeable
of the procedures, precautio n s , and haz ar ds as s ociated with
equipment containing hazardous energ y cir cuits .
Compaq Computer Corporation reserves the right to make changes to Compaq
ProLiant 1600 and ProLiant 1200 Servers without notice. This document contains the
following chapters:
■
Chapter 1 - Illustrated Parts Catalog
Contains Compaq ProLiant 1600 and ProLiant 1200 Servers exploded views and
spares parts list.
■
Chapter 2 - Removal and Replacement Procedures
Contains steps for removing and replacing Compaq ProLiant 1600 and ProLiant 1200
Servers spare parts.
■
Chapter 3 - Diagnostic Tools
Describes software and firmware diagnostic tools available for all Compaq
server products.
■
Chapter 4 - Connectors, Switches, and Jumpers
Provides connector, switch, and jumper information for the Compaq ProLiant 1600
and ProLiant 1200 Servers.
■
Chapter 5 - Physical and Operating Specifications
Provides the physical and operating specifications for the Compaq ProLiant 1600 and
ProLiant 1200 Servers.
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
electrical shock and hazardous ener g y levels , do not exceed
the level of repair specified in these pr o cedur es . Becaus e o f
the complexity of the individual boar ds and s ubas s em blies ,
do not attempt to make repairs at the component level or to
make modifications to any pr inted w ir ing bo ar d. Improper
repairs could create conditions that ar e haz ar do us .
WARNING:
to the equipment:
If the system has multiple power supplies,
■
disconnect power fro m the system by
unplugging all power cords f ro m the power
supplies.
Do not disable the power co r d g r o unding plug.
■
The grounding plug is an im po rt ant s af ety
feature.
Plug the power cord into a g r o unded ( ear thed)
■
electrical outlet that is easily accessible at all
times.
CAUTION:
provide at least
12 inches (30.5 cm) of clearance at the f r o nt and back o f
the computer.
To reduce the risk of personal injury from
To reduce the risk of electric shock or damage
To properly ventilate your sys tem , you must
IMPORTANT:
modification of a printed w ir ing bo ar d m ay vo id any w arr anty.
Any indication of repair at the compo n ent level o r
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Major sources of additional information are as follows:
■
Integrated Management Display
■
Electronic services
■
Compaq CDs
■
Compaq Web Site (
■
Other information sources
http://www.compaq.com
Integrated Manage ment Display
The Compaq Integrated Management Display (IMD) is an integrated, 16x4 character
display mounted on the front of the server. This display provides easy-to-use, menu-driven
access to server information, including model number, LCD firmware revision, and POST
operations.
Electronic Services
Users can download drivers, patches, and Compaq service updates from the following
sources:
■
Internet: Questions can be submitted to Compaq Technical Support staff using the
electronic mail address:
using the address: FTP.COMPAQ.COM. Enter "anonymous" for the user name at
the log-in prompt and enter your full Internet electronic mail address for the
password. You can access the Compaq World Wide Web site through the Uniform
Resource Locator (URL):
■
Other online services: CompuServe, Prodigy, and America Online, can be used if
you are a member. Use the keywords below to access Compaq materials:
support@compaq.com
http://www. compaq.com.
)
. Compaq files can be accessed
❏
CompuServe - The keywords are “GO COMPAQ”.
❏
Prodigy - Choose the “Jump” navigation command, then enter the keyword
“COMPAQ”.
❏
America Online - Enter the keyword “COMPAQ”.
■
Compaq Download Facility: Call 1-281-518-1418
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Compaq offers the following CDs, which contain Compaq documentation and other
information.
Compaq Systems Reference Library CD
Compaq Systems Reference Library CD is located in the Reference Information pack and
includes the following online documents:
■
Diagnostics
■
Insight Manager documentation
■
Integration TechNotes
■
Part number lists
■
SCSI and other options guides
■
Security Management
■
Server Maintenance and Service Guides (MSGs)
■
Server reference guides
Compaq SmartStart and Support Software CD
Compaq SmartStart and Support Software CD is located in the Server Setup and
Management pack and contains:
■
System Configuration Utility software
■
ROMPaq
■
Drivers
Compaq Management CD
Compaq Management CD is located in the Server Setup and Management pack
and contains:
■
Insight Manager Utility software
■
Online Help for the Insight Manager Utility
Compaq Web Site
The latest product updates and Compaq information are available on the Internet at the
Compaq World Wide Web site. Access the site through the following address:
http://www.compaq.com
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
This chapter provides the illustrated parts breakdown and a spares parts list for the Compaq
ProLiant 1600 and ProLiant 1200 Servers. See Table 1-1 for the names of referenced spare
parts.
Mechanical Parts Exploded View
4
3
22
23
1 2
11
17
20
14
15
7
3
6
13
5
8
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Spares Parts List - Compaq ProLiant 1600 and ProLiant 1200 Servers
ItemDescriptionSpares Part #
CHASSIS
1 Chassis (ProLiant 1600 only)298011-001
2 Chassis (ProLiant 1200 only)333560-001
3 Top Cover and Left Side Access Panel 271927-001
4 Right Side Access Panel298013-001
5 Front Bezel 298012-001
6 Front Bezel Plate (Rack-Mountable model only)271924-001
7 Feet (Tower model only)333575-001
8 Hot-Plug Drive Cage, 3 x 1.6-inch250909-001
SYSTEM COMPONENTS
9 Power Supply, 280W (ProLiant 1200 only)333594-001
10 Power Supply, 325W with Bracket (ProLiant 1600 only)271916-001
11 Fan with bracket281844-001
12 4.5 V Battery Replacement160274-001
13 Power Switch and Bracket271929-001
14 Power Supply Rear Panel (ProLiant 1600 only)270265-001
15 Power Supply Rear Panel (ProLiant 1200 only)333576-001
BOARDS
16 Processor with Heatsink, 233/66, 512KB (ProLiant 1200 only)278262-001
17 Processor Board, without Processor, with Cage and Fan
(ProLiant 1200 only)
18 Processor, with Heat Sink 266/66 (ProLiant 1600 only)333561-001
19 Processor Board, without Processor (ProLiant 1600 only)149085-001
20 Processor Board, Dual SCSI, with Cage and Fan (ProLiant 1600
only)
21 Memory Expansion Board270183-001
22 System I/O Board, (PCI-P6), with cage (ProLiant 1200 only)149039-001
23 System I/O Board, (PCI-P6), with cage (ProLiant 1600 only)333570-001
24 Processor Power Module299306-001
25 Backplane Board, PCI, Dual SCSI149046-001
26 Processor Terminator Board270119-001
This chapter provides subassembly/module-level removal and replacement procedures for
the ProLiant 1600 and ProLiant 1200 Servers. After completing all necessary removal and
replacement procedures, run the Diagnostics program to verify that all components
operate properly.
To service Compaq ProLiant 1600 and ProLiant 1200 Servers, you might need
the following:
■
Torx T-15 screwdriver
■
From the Compaq SmartStart and Support Software CD:
❏
System Configuration Utility software
❏
Drive Array Advanced Diagnostics software
❏
Diagnostics software
Electrostatic Discharge Information
A discharge of static electricity can damage static-sensitive devices or microcircuitry.
Proper packaging and grounding techniques are necessary precautions to prevent damage.
To prevent electrostatic damage, observe the following precautions:
■
Transport products in static-safe containers such as conductive tubes, bags,
or boxes.
■
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
■
Cover work stations with approved static-dissipating material. Provide a wrist strap
connected to the work surface and properly grounded tools and equipment.
■
Keep work area free of non-conductive materials such as ordinary plastic assembly
aids and foam packing.
■
Make sure you are always properly grounded when touching a static-sensitive
component or assembly.
■
Avoid touching pins, leads, or circuitry.
■
Always place drives PCB assembly side down.
■
Use conductive field service tools.
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Any surface or area of the equipment
marked with these symbols indicates the presence
of a hot surface or ho t co m po nent. I f this s ur f ace
is contacted, the potential for injur y ex is ts . T o
reduce the risk of injury fro m a ho t co m po nent,
allow the surface to coo l bef o r e touching .
Any surface or area of the equipment
marked with these symbols indicates the presence
of electrical shock hazards . T he enclo s ed ar ea
contains no operator s er viceable par ts . To reduce
the risk of injury fr o m electr ical s ho ck haz ar ds , do
not open this enclosure.
WARNING: Any RJ-45 receptacle marked with
these symbols indicates a Netw ork Interface
Connection. To r educe the ris k of electrical shock,
fire, or damage to the equipment, do not plug
telephone or telecommunicatio ns co nnectors into
this receptacle.
CLASS 1 LASER PRODUCT
Preparation Procedures
Before beginning any of the removal and replacement procedures for non-hot-plug devices:
1. Turn off the server.
2. Disconnect the AC power cord from the AC outlet, then from the server.
3. Disconnect all external peripheral devices from the server.
4. For some removal and replacement procedures, you must remove the server from
the rack and place it on a sturdy table or workbench. Refer to the ProLiant 1600 andProLiant 1200 Servers Setup and Installation Guide for instructions.
WARNING: This label or equivalent is located on
the surface of your C D - R O M drive. This label
indicates that the product is classified as a C L AS S
1 LASER PRODUCT.
components on a vertical rather than ho r iz o ntal plane, yo u
must take precautions to pro vide f o r r ack s tability and s af ety.
It is important that you f o llo w thes e precautio ns to pr o vide
for rack stability and safety, and to protect both personnel
and property. Heed all cautions and warning s thr o ug ho ut
the installation instructions that came with the server.
CAUTION:
components. Be sure you are properly grounded before
beginning any installation procedur e. S ee the s ection titled
“Electro s t atic D is charge Information” in this chapter, f o r
more informatio n.
Because the rack allows you to st ack co m puter
Electrostatic discharge can damage electronic
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
that the rack is adequately stabilized before ex tending a
component outside the rack. A rack may become unstable
if more than one com po nent is ex tended f o r any r eason.
Extend only one component at a time.
WARNING:
To reduce the risk of personal injury or damage
to the equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the r ack r est s o n the leveling jacks .
■ The stabilizers are attached to the r ack if it is a s ing le r ack
installation.
■ The racks are coupled together in multiple rack
installations.
WARNING:
To reduce the risk of electric shock or damage
to the equipment:
■ Do not disable the power co r d g r o unding plug. The
grounding plug is an impo r tant s af ety f eature.
■ Plug the power cord into a g r o unded ( ear thed) electr ical
outlet that is easily accessible at all times .
■ Install the power supply bef o r e co nnecting the po w er
cord to the power supply.
■ Unplug the power cord befo r e rem o ving the po w er
supply from the server.
■ If the system has multiple power supplies, disconnect
power from the s y s tem by unplugging all power co rds
from the power s u pplies .
CAUTION:
The Compaq ProLiant S er ver m us t alw ays be
operated with the system unit co ver o n. Pr o per co o ling will
not be achieved if the system unit co ver is rem o ved.
surfaces, allow the inter nal s y s tem components to cool
before touching.
WARNING:
to the equipment:
■ Do not disable the power co r d g r o unding plug. The
grounding plug is an impo r tant s af ety f eature.
■ Plug the power cord into a g r o unded ( ear thed) electr ical
outlet that is easily accessible at all times .
■ Disconnect power fro m the s erv er by unplug g ing the
power cord fro m either the electr ical o utlet o r the s erv er .
CAUTION:
temporary interruptions w ith a r egu lating uninterr uptible
power supply (UPS). T his device pro t ects the har dw ar e fr o m
damage caused by power sur g es and vo ltag e s pikes and
keeps the system in operatio n dur ing a po wer failure.
CAUTION:
always be operated with the sys t em unit co ver o n. Proper
cooling will not be achieved if the s y s tem unit co ver is
removed.
To reduce the risk of personal injury from hot
To reduce the risk of electric shock or damage
Protect the server from power fluctuations and
The ProLiant 1600 and ProLiant 1200 Servers
must
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Remove the top cover to service the PCI and EISA boards, system switches, signal cables,
I/O fan, Integrated Management Display (if installed), and the power switch.
WARNING:
surfaces, allow the inter nal s y s tem components to cool
before touching them.
To remove the top cover:
1. Perform the preparation procedures. See page 2-2.
2. Open the front bezel.
3. Loosen the thumbscrew attaching the top cover to the chassis ➊.
4. Slide the top cover back and out ➋.
5. Lift the top cover from the chassis.
To reduce the risk of personal injury from hot
2
1
Figure 2-4.
Reverse steps 1 through 5 to replace the top cover.
Removing the Top Cover
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Remove the right side access panel to convert from tower to rack or to replace a damaged
panel. To remove the right side access panel from the chassis:
1. Perform the preparation procedures. See page 2-2.
2. Remove the front bezel. See page 2-6.
3. Remove the feet on the base of the right side access panel. See page 2-7.
4. Remove the two T-15 screws securing the right side access panel to the front
of the chassis.
5. Pull the right side access panel back and away from the chassis.
Figure 2-5.
Reverse steps 1 through 5 to replace the right side access panel.
Compaq ProLiant 1600 and ProLiant 1200 Servers ship standard with a hot-plug drive cage
containing three 1.6-inch hot-plug drive bays. Four removable media bays contain one
third-height diskette drive and one half-height IDE CD-ROM drive. Two bays can contain a
second CD-ROM, tape drives, hard drives, or any SCSI device.
The Compaq ProLiant 1600 and ProLiant 1200 Servers support up to seven mass storage
devices. The following table and illustration describe the drive configurations.
6
6
5
5
4
4
3
3
Removable
Media
Area
Figure 2-6.
Drive
Position
0Hot-Plug Drive Bay
1Hot-Plug Drive Bay
2Hot-Plug Drive Bay
3Media Slot
4Media Slot
5CD-ROM Drive
6Diskette Drive
Server Drive Positions
Description of Drive Bays
Hot-Pluggable
Table 2-1
Configuration
012
021
Hot-Pluggable
Hard Drive
Bays
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide