Compaq 154060-002 Installation Manual

64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
Installation Guide
Second Edition (July 2000) Part Number 154060-002 Compaq Computer Corporation

Notice

© 2000 Compaq Computer Corporation
Compaq, Compaq Insight Manager, ROMPaq, QVision, SmartStart, registered United States Patent and Trademark Office.
SoftPaq is a trademark of Compaq Information Technologies Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING NEGLIGENCE.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter Installation Guide Second Edition (July 2000) Part Number 154060-002

Contents

About This Guide
Text Conventions........................................................................................................vi
Symbols in Text.........................................................................................................vii
Symbols on Equipment..............................................................................................vii
Getting Help ............................................................................................................ viii
Compaq Technical Support .............................................................................. viii
Compaq Website .................................................................................................ix
Compaq Authorized Reseller...............................................................................ix
Chapter 1
Introduction
Features.................................................................................................................... 1-1
Wide Ultra3 SCSI Support ...................................................................................... 1-2
PCI........................................................................................................................... 1-2
SCSI Connectors...................................................................................................... 1-3
SCSI IDs.................................................................................................................. 1-4
Multiple Adapter Installation................................................................................... 1-4
SCSI Termination .................................................................................................... 1-4
SCSI Cables............................................................................................................. 1-5
SCSI Cable Connectors ........................................................................................... 1-6
Chapter 2
Installing the Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
Items Needed ........................................................................................................... 2-1
Preparing the Server ................................................................................................ 2-2
Opening the Server .................................................................................................. 2-2
Installing the 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter.............. 2-2
iv Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
Installing the Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
continued
Cabling the 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter ................ 2-3
External SCSI Connections............................................................................... 2-3
Internal SCSI Connections................................................................................ 2-4
Completing the Installation...................................................................................... 2-7
Updating the Firmware and Installing the Drivers............................................ 2-7
Chapter 3
Installing the Firmware and Software
Upgrading the System ROM.................................................................................... 3-2
ROMPaq Diskettes ........................................................................................... 3-2
Running System ROMPaq................................................................................ 3-3
Installing the Drivers................................................................................................ 3-4
Windows NT 3.51 or 4.0 ..................................................................................3-4
Windows 2000.................................................................................................. 3-5
SCO UnixWare 7.x........................................................................................... 3-6
SCO OpenServer 5............................................................................................ 3-6
Novell NetWare 5.1 .......................................................................................... 3-9
IBM OS/2........................................................................................................ 3-10
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice........................................................ A-1
Class A Equipment ................................................................................................. A-2
Class B Equipment.................................................................................................. A-2
Declaration of Conformity for Products Marked with FCC Logo, United
States Only....................................................................................................... A-3
Modifications................................................................................................... A-3
Cables .............................................................................................................. A-3
Canadian Notice (Avis Canadien)........................................................................... A-4
Class A Equipment .......................................................................................... A-4
Class B Equipment........................................................................................... A-4
European Union Notice........................................................................................... A-4
Japanese Notice....................................................................................................... A-5
Taiwanese Notice.................................................................................................... A-5
Appendix B
Electrostatic Discharge
Grounding Methods ................................................................................................ B-2
Index

About This Guide

This guide is designed to be used as step-by-step instructions for installation
and upgrades to the Compaq StorageWorks 64-Bit/66 MHz Single Channel
Wide Ultra3 SCSI Adapter.
WARNING:
hazardous energy levels, only authorized service technicians should attempt to install this equipment. Consult the Safety Information and user documentation provided with your computer before attempting this installation.
Many servers and workstations are capable of producing energy levels that are considered hazardous and are only intended to be serviced by qualified personnel trained in dealing with these hazards. Do attempt to bypass any interlocks that may be provided for the purpose of removing these hazardous conditions.
To reduce the risk of personal injury from electrical shock and
remove enclosures or
not
vi Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter

Text Conventions

This document uses the following conventions to distinguish elements of text:
Keys
USER INPUT
FILENAMES
Menu Options, Command Names, Dialog Box Names
COMMANDS, DIRECTORY NAMES, and DRIVE NAMES
Type When you are instructed to
Enter When you are instructed to
Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
User input appears in a different typeface and in uppercase.
File names appear in uppercase italics.
These elements appear in initial capital letters.
These elements appear in uppercase.
the information
the information and then press the
without
pressing the
information, type
type
Enter
information, type
enter
Enter
key.
key.

Symbols in Text

These symbols may be found in the text of this guide. They have the following
meanings.
About This Guide vii
WARNING:
in the warning could result in bodily harm or loss of life.
CAUTION:
could result in damage to equipment or loss of information.
IMPORTANT:
instructions.
Text set off in this manner presents commentary, sidelights, or interesting points
NOTE:
of information.
Text set off in this manner indicates that failure to follow directions
Text set off in this manner presents clarifying information or specific

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.
WARNING:
do not open this enclosure.
Text set off in this manner indicates that failure to follow directions
To reduce the risk of injury from electrical shock hazards,
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection.
WARNING:
the equipment, do not plug telephone or telecommunications connectors into this receptacle.
To reduce the risk of electrical shock, fire, or damage to
viii Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING:
the surface to cool before touching.
To reduce the risk of injury from a hot component, allow
Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ
Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website at
http://www.compaq.com
WARNING:
remove all power cords to completely disconnect power from the system.
1
. This service is available 24 hours a day, 7 days a week.
To reduce the risk of injury from electrical shock,
.
1
For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before you call Compaq:
Technical support registration number (if applicable)
Product serial number (s)
Product model name(s) and numbers(s)
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Detailed, specific questions

Compaq Website

The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website at
http://www.compaq.com
About This Guide ix
.

Compaq Authorized Reseller

For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the Compaq website for locations and telephone
numbers.
Chapter
1
Introduction

Features

The Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
contains one low voltage differential (LVD) SCSI channel that interfaces
directly between the server Peripheral Component Interface (PCI) Local Bus
and up to 15 SCSI devices. The adapter supports industry-standard interfaces
and protocols. The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
can be used with all SCSI devices, including Wide Ultra3 SCSI, Wide Ultra2
SCSI, Wide-Ultra SCSI-3, Fast-Wide SCSI-2, and Fast-SCSI-2 devices.
Standard features of the 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI
Adapter:
Supports universal 32-bit PCI and universal 64-Bit PCI
Supports 33 MHz PCI and 66 MHz PCI
Supports Wide Ultra3 SCSI, a 16-bit, 40 MHz bus that provides a 160
MB/s data transfer rate
Automatically detects and communicates with Wide Ultra3 SCSI, Wide
Ultra2 SCSI, Wide-Ultra SCSI-3, Fast-Wide SCSI-2, and Fast-SCSI-2 devices
Contains one 68-pin Wide LVD SCSI internal connector that supports
Wide Ultra3 SCSI, Wide Ultra2 SCSI, Wide-Ultra SCSI-3, and Fast-Wide SCSI-2
TM
Contains one 68-pin Wide Single-Ended (SE) SCSI internal connector
that supports Wide-Ultra SCSI-3 and Fast-Wide SCSI-2
1-2 Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter Installation Guide
Contains one 68-pin wide SCSI external connector that supports Wide
Ultra3 SCSI, Wide Ultra2 SCSI, Wide-Ultra SCSI-3, and Fast-Wide SCSI-2
Contains one 50-pin narrow SCSI internal connector to support legacy
devices

Wide Ultra3 SCSI Support

The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter provides 64-Bit PCI bus master operation and SCSI data transfer rates of up to 160 MB/s, provided that all components are Wide Ultra3 capable. This combination allows high throughput in many network application environments, including resource-sharing, database-servicing, and high-performance backup solutions.
The adapter also supports tagged command queuing, which allows SCSI hard drives to queue and sort multiple commands, then execute those commands simultaneously.
The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter complies with ANSI SCSI-3 standards, supporting Wide Ultra3 SCSI, Wide Ultra2 SCSI, Wide-Ultra SCSI-3, Fast-Wide SCSI-2, and Fast-SCSI-2 devices. The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter can support several different SCSI devices at one time.
PCI
The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter interface to the server processor is the PCI local bus. The PCI bus is a high-performance, 64-bit bus with multiplexed address and data lines. The PCI bus provides a high-speed (up to 528 MB/s) path between the system unit and peripherals. Peripheral devices, such as Wide Ultra3 SCSI adapters, benefit the most from the high I/O performance of the PCI bus.
The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter is backward- compatible in a 32-bit/33 MHz or 64-bit/33 MHz PCI slot.
The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter is a PCI bus master device and conforms to Rev. 2.1 and 2.2 of the PCI Local Bus Specification.

SCSI Connectors

The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter has the
following connectors:
Introduction 1-3
1
4
Figure 1-1. 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter
Internal 50-pin Narrow SE SCSI legacy connector at J4 (cannot be
1
used simultaneously with 4)
TE (Termination Enable) SEC jumper at J6 (should be jumpered)
2
TE (Termination Enable) PRI jumper at J2 (should be left open)
3
Internal 68-pin Wide SE SCSI legacy connector at J5 (cannot be used
4
simultaneously with 1)
Internal 68-pin Wide LVD/SE SCSI connector at J3
5
External 68-pin Wide LVD/SE SCSI connector at J1
6
2
3
5
6
The external connector is a standard wide SCSI connector. It is mounted on
the slot panel and accessible through the back of the server. Screwlocks are
provided for securing external SCSI cables to the standard Wide SCSI
connectors.
IMPORTANT:
devices (including LVD devices) will run at the reduced performance level of an SE device.
If an SE SCSI device is connected to this controller, any other connected
1-4 Compaq 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter Installation Guide

SCSI IDs

The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter contains one SCSI bus that support up to 15 peripherals. The SCSI bus has internal and external connectors. Peripherals on the bus must have a unique SCSI ID ranging from 6 to 0, then 15 to 8, with 6 being the highest priority and 8 being the lowest priority. SCSI IDs on all peripherals must be either manually set with switches or jumpers on the device itself, or automatically set on Compaq products that support hot-pluggable drives. The SCSI IDs determine the priority of the peripheral device when attempting to access the SCSI bus. The server assigns the SCSI adapter to the highest priority by setting the ID of the adapter to 7.

Multiple Adapter Installation

The following considerations apply when you install more than one 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter:
Each adapter has one SCSI bus with isolated LVD and SE connectors.
Each adapter supports one set of unique SCSI Ids (from 6 to 0, 15 to 8).
Each peripheral on a bus must be assigned its own unique ID.

SCSI Termination

All SCSI buses require termination on both ends of the bus to prevent signal degradation. The 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter supplies the termination on the adapter end of the SCSI bus. Hot plug drives do not require terminators on the ribbon cable, because terminators are included on the drive backplane. Non-hot plug internal drives require terminators on the ribbon cable. Individual SCSI devices in Compaq servers should not contain bus termination.
Wide Ultra3 and Wide Ultra2 require multi-mode or LVD-only terminators (rather than SE only terminators used with Wide-Ultra SCSI-3, Fast-Wide SCSI-2, and Fast-SCSI-2).
External SCSI buses must also be terminated. This termination is supplied in Compaq external storage systems. Individual SCSI devices in Compaq storage systems should not contain bus termination.
Introduction 1-5

SCSI Cables

Cables are provided with most Compaq server products that require cabling. If
you find that you need an additional cable or that one was not provided with
your server product, you can order the necessary cables from your local
Compaq Reseller or authorized Compaq Service Provider. See Table 1-1 for
external cable option kit part numbers.
VHDCI to Wide SCSI 6 foot 341176-B21 295644-B21
VHDCI to Wide SCSI 12 foot 341177-B21 295645-B21
Wide SCSI to Wide SCSI 6 foot 313375-001
CAUTION:
the system board of the server must be terminated at all times. If you are using the 64-Bit/66 MHz Single Channel Wide Ultra3 SCSI Adapter to replace the integrated controller, you should leave a terminated SCSI ribbon cable connected to the system board, even if there are no SCSI devices attached to this cable.
To prevent boot error messages, the integrated SCSI controller on
Table 1-1
Compaq External Cable Option Kit Part Numbers
Cable Option Kit Part Number Alternate Part Number
Wide SCSI to Wide SCSI 12 foot 313375-002
NOTE:
An internal 68-pin to 50-pin SCSI adapter (part number 199618-001) is also
available.
If the option kit part number for the cable you need is not listed here, or for
additional ordering information, refer to the Compaq website at
www.compaq.com
.
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