COMPAQ 150 Service Manual

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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Welcome to the Maintenance & Service Guide (MSG)
for the
This is an online guide designed to serve the needs of those whose job it is to
repair Compaq products.
Please first read the Notice which contains copyright and trademark
information.
Then read the Preface which shows symbol conventions, technician notes and
the serial number location for the unit.
Click here to download the complete ZIP file (2.2 MB) of this Maintenance &
Service Guide to your hard drive.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For content comments or questions, contact the Editor.
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Prosignia Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Prosignia Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in
bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting
and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
Compaq Prosignia Series Portable Computer documentation set
Introducing Windows 98 Guide
Service Training Guides Compaq Service Advisories and Bulletins
Compaq QuickFind Compaq Service Quick Reference Guide
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Notice
The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
Ó 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Prosignia Series Registered U. S. Patent and Trademark Office. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 is a trademark of Microsoft Corporation. The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Maintenance and Service Guide Compaq Prosignia Series Series Portable Computer First Edition (March 1999)
Compaq Computer Corporation
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Index Page
This chapter covers the following specifications of Compaq Prosignia Series
Portable Computers. Click on a link to go to a particular specification:
*
System Unit
System Interrupts
System DMA
System I/O
System Memory
Display
Memory Expansion
Battery Pack
Diskette Drive
Hard Drives
CD/DVD Drives
Modem
AC Adapter
Pin Assignments
*
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:
Power management settings
Hardware configuration Software applications Installed options Display brightness Hard drive usage Changes in operating temperature Type and number of installed PC Cards
NOTE:
The power consumption requirements for PC Cards vary widely. Some cards drain the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
Set the power conservation levels in the Power Management utility to Maximum.
Customize the timeout value to work more efficiently with the applications. The amount of battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
Condition the battery pack at least every 30 days to improve overall battery performance. Keep a battery pack in the computer when using it with AC power to supply the battery pack with a
constant trickle charge.
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.
To condition a battery pack, complete the following steps:
Plug in the AC adapter and allow the battery to charge until the LED light on the display stops blinking. Your battery gauge may read 100 percent for a period of time before LED light on the display stops blinking. Do not unplug the AC adapter until the arrow disappears.
1.
Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step No. 1. You may use the computer while the battery is draining.
2.
Your battery is re- conditioned.3. Plug in the AC adapter and begin using the computer.4.
The table below shows the approximate battery pack charge times:
Approximate Battery Charge Time
Computer On Line Off Line
NiMH Battery Pack 4.0 hours premature
termination
2:00 hrs
Li ion Battery
Pack
4.5 hours premature termination
2:50 hrs
Disposal of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.
Revised: September 16, 1999
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Index Page
*
Models
Features &
Controls
Front Bezel
Buttons
Front Bezel
Lights
Left Side
Components
Right side
Components
Bottom of
Unit
Rear
Connectors
Power
Managing
*
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Index Page
This section helps identify the number associated with each item(s) for the Compaq
Prosignia Series Portable Computers. These Numbers are used to order replacement
parts.
.
System Unit
Mass Storage Devices
Board Components
Cable Kit
Hardware Kit
Plastics Kit
Display Assembly
Miscellaneous Parts
Documentation &
Software
.
Revised: September 16, 1999
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Index Page
*
>Preliminaries >Clearing
CMOS >Power-on
Self-test >Compaq
Diagnostics >Diagnostic
Error codes >Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
This section covers troubleshooting information for the Compaq Prosignia Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.
When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them in the order
listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.
NOTE:
If the problem is intermittent, check the computer several times to verify that the problem is solved.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Serial Number Location
This section explains the removal and replacement procedures for the computer.
*
>Preliminaries
>Serial Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
Report the computer serial
number to Compaq when requesting information or ordering spare parts.
Revised: September 16, 1999
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Preliminaries
The following links are preliminary instructions which should be read before continuing with the Removal & Replacement section of this Guide. Please read the following pages before servicing your computer:
Electrostatic Discharge Service Considerations
Cables & Connectors
Preparing Computer for Disassembly
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Electrostatic Discharge
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work perfectly throughout a normal cycle. Although, it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The table shows how different activities generate static electricity and at different electrostatic voltage levels.
Typical Electrostatic Voltages
Event Relative Humidity
10% 40% 55%
Walking across
carpet
35,000 V 15,000
V
7,500 V
Walking across vinyl
floor
12,000 V 5,000
V
3,000 V
Motions of bench
worker
6,000 V 800 V 400 V
Removing DIPS from
plastic tubes
2,000 V 700 V 400 V
Removing DIPS from
vinyl trays
11,500 V 4,000
V
2,000 V
Removing DIPS from
Styrofoam
14,500 V 5,000
V
3,500 V
Removing bubble
pack from PCBs
26,000 V 20,000
V
7,000 V
Packing PCBs in
foam-lined box
21,000 V 11,000
V
5,000 V
NOTE: 700 volts can degrade a product.
Continue Preliminary pages:
Service Considerations
Cables & Connectors
Preparing Computer for Disassembly
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Service Considerations
Listed below are some of the considerations that you should keep in mind
during the disassembly and assembly of the computer:
Tool and Software Requirements
To service the computer, you need the following:
Compaq screwdriver kit (Spare Part No. 161946-001) Torx T-9 screwdriverS 3/16-inch and 5mm nut drivers (for screwlocks and standoffs) Small, standard screwdriver Small, Phillips screwdriver Diagnostics software
Screws
The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
IMPORTANT:
As each subassembly is removed from the computer, it should be placed away from the work area to prevent damage.
Continue Preliminary pages:
Cables & Connectors
Preparing Computer for Disassembly
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Cables & Connectors
Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid
damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the
connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing
the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts
being removed or replaced.
Cables
Use the following precautions when handling cables to avoid damage to the cable or computer:
Always handle cables by their connectors.
Avoid bending, twisting, or pulling on the cables. Apply minimum required force when seating or unseating the cables from their connectors. Place the cables in such a manner that they cannot be caught or snagged by parts being removed or
replaced.
Handle flex cables with extreme care; they can tear easily.
CAUTION: When servicing these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit.
Select the desired illustration:
Removing a Cable from a ZIF Connector. The ribbon cable position for the 4.3-GB and 6.4-GB hard drive. The ribbon cable position for the CD or DVD drive. The ribbon cable position for the diskette drive. The cable position for the speaker assembly.
Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions.
Continue with last Preliminary page:
Preparing Computer for Disassembly
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
ZIF Connector
The computer uses a zero insertion force (ZIF) connector for the keyboard cable to the system board. To remove a cable from a ZIF connector, lift both corners of the ZIF connector and slide simultaneously with constant light force.
CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable. Never pull or twist on the cable while it is connected.
CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer.
Back to Cables and Connectors.
Revised: September 16, 1999
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Cable Position for the 4.3 or 6.4 GB Drives
Back to Cables and Connectors.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Cable Position for the CD or DVD Drive
Back to Cables and Connectors.
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Cable Position for the Diskette Drive
Back to Cables and Connectors.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Cable Position for the Speaker Assembly
Back to Cables and Connectors.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Preparing the computer for Disassembly
Before beginning removal and replacement procedures, complete the following procedures:
1. Disconnect AC power and any external devices.
2. Remove the battery pack.
3. Remove any PC Cards.
IMPORTANT:
The battery pack should be removed before performing any internal maintenance on the computer.
WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Prosignia Series Portable Computers into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
CAUTION: Do not crush, puncture, or incinerate the battery pack. Do not open a battery pack, as this damages the pack, makes it unusable, and exposes potentially harmful battery components. There are no field-serviceable parts located inside the battery pack.
NOTE:
The Compaq Prosignia Series Portable Computers have several screws of various sizes which are not interchangeable. Care must be taken during reassembly to ensure that the correct screws are used in their correct location. During removal please keep respective screws with their associated sub-assembly.
Go to Removal & Replacement Procedures.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Removing the Battery Pack
*
>Preliminaries >Serial
Number Location
>Battery Pack
>Touchpad Assembly
>Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the battery pack, complete the following steps:
1. Slide the battery pack compartment door down and remove it from the battery pack.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Touchpad Assembly
*
>Preliminaries >Serial
Number Location
>Battery Pack
>Touchpad Assembly
>Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
The palmrest cover with touch pad must be removed to gain access to any of the interior components of the computer, and it is the first component that has to be removed to gain access to the interior components.
NOTE:
It is not necessary to remove the display panel assembly to access the interior components of the computer.
To remove the palmrest cover with touch pad, complete the following steps:
1. Prepare the
computer for disassembly.
2. Close the computer and turn the computer upside down.
3. Remove four screws from the bottom of the computer.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Keyboard
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly
>Keyboard
>Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the keyboard, complete the following steps:
1. Prepare
the computer for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Gently lift and turn the keyboard over allowing it to rest on top of the palmrest cover with touchpad slot opening.
4. Remove the
heatspreader. Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Heatspreader
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard
>Heatspreader
>Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the heatspreader, complete the following steps:
1. Prepare
the computer for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Gently lift and turn the keyboard over allowing it to rest on top of the palmrest cover with touchpad slot opening.
4. Remove two screws from the heatspreader and lift out of the chassis.
To replace the heatspeader, reverse the previous procedures.
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Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Processor
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader
>Processor
>Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the processor, complete the following steps:
1. Prepare
the computer for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Insert a small blade screw driver into the bottom slot opening on the processor and push toward the display to release the processor from the chassis slot.
6. Lift the processor out of the processor chassis slot.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
4.3 GB or 6.4 GB Hard Drive
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor
>Hard Drive
>CD/DVD Drive
>Battery Charger Board
>Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the hard drive, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the
keyboard.
4. Remove two screws from the hard drive mounting bracket and lift out the hard drive with drive mounting bracket attached.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
CD or DVD Drive
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive
>CD/DVD Drive
>Battery Charger Board
>Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the DVD or CD drive, complete the following steps:
1. Prepare the computer
for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove two screws located at the back DVD or CD drive.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Battery Charger Board
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive
>Battery Charger Board
>Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the battery charger board, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
palmrest cover with touch pad.
3. Remove the
keyboard.
4. Remove the
heatspreader.
5. Remove the
hard drive.
6. Remove one screw from the battery charger board, unplug the board from the connector on the system board, and lift out of the chassis.
NOTE:
When replacing the battery charger board, ensure the pins are aligned with the connector on the system board.
To replace the battery charger board, reverse the previous procedures.
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Modem
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board
>Modem
>Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the modem, complete the following steps:
1. Prepare the computer
for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove three screws securing modem and pull the modem off the connector on the system board.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Display Panel Assembly
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem
>Display
>CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the display panel assembly, complete the following steps:
1. Prepare
the computer for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove the modem.
6. Disconnect the backlight cable attached to the display panel assembly from the connector on the system board.
Next Step
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Upper CPU Cover
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display
>CPU cover
>Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings >Memory
Module
*
To remove the Upper CPU cover complete the following steps:
1. Prepare the computer
for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove the hard
drive.
6. Remove the display
panel assembly.
7. Remove the screw located under the bottom of the unit (rear) which secures the Upper CPU cover to the chassis.
Next Step
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Speaker Assembly
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover
>Speakers
>Diskette Drive
>Fan Assembly
>System Board
>Dipswitch Settings
>Memory Module
*
To remove the speaker assembly, complete the following steps:
1. Prepare the computer
for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove the hard
drive.
6. Remove the display
panel assembly.
7. Remove the Upper
CPU cover.
8. Remove the charger
board.
9. Disconnect the speaker cables from the system board and remove the speaker assembly from the chassis.
To replace the speaker assembly, reverse the previous procedures.
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Diskette Drive
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers
>Diskette Drive
>Fan Assembly
>System Board
>Dipswitch Settings
>Memory Module
*
To remove the diskette drive, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
palmrest cover with touch pad.
3. Remove the
keyboard.
4. Remove the
heatspreader.
5. Remove the
hard drive.
6. Remove the
display panel assembly.
7. Remove the
upper CPU cover.
8. Remove the screw from the diskette drive and lift up the diskette drive.
9. Disconnect the diskette drive data cable from the system board.
To replace the diskette drive, reverse the previous procedures.
NOTE:
Ensure the diskette drive eject lever is properly inserted in the chassis slot, when replacing the diskette drive.
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Fan Assembly
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive
>Fan Assembly
>System Board
>Dipswitch Settings
>Memory Module
*
To remove the fan assembly, complete the following steps:
1. Prepare the computer
for disassembly.
2. Remove the palmrest
cover with touch pad.
3. Remove the keyboard.
4. Remove the
heatspreader.
5. Remove the display
panel assembly.
6. Remove the hard
drive.
7. Remove the Upper
CPU cover.
8. Lift the fan assembly from the chassis slot and disconnect the fan cable from the connector on the system board.
Next Step
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
System Board
To remove the system board, complete the following
steps:
IMPORTANT:
When replacing the system board remove the memory module on the system board.
1. Prepare the computer for disassembly.
2. Remove the palmrest cover with touch pad.
3. Remove the keyboard.
4. Remove the heatspreader.
5. Remove the processor.
6. Remove the modem.
7. Remove the hard drive.
8. Remove the display panel assembly.
9. Remove the Upper CPU Cover.
10. Remove the battery charger board.
11. Remove the diskette drive.
12. Remove the CD or DVD drive.
13. Remove the fan assembly.
14. Disconnect the speaker assembly cables.
Next Step
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
System Board
15. Remove five standoffs from the system board.
Next Step
Revised: September 16, 1999
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
CD/DVD Drive
16. Remove two screws from the DVD or CD Drive mounting rails and remove the mounting rails from the system board.
Next Step
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
System Board
17. Remove three screws from the system board.
IMPORTANT:
The
Ethernet Connector Plug must
be removed before removing the system board. After removing the screws and standoffs from the system board, remove the Ethernet Connector Plug (located on the left side of the base enclosure) by pushing it out from the inside of the chassis.
Next Step
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Left Side Components
*
>Models >Features &
Controls >Front
Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. PC Card Eject Lever
2. PC Card Slot
3. Ethernet Connector Plug
4. Diskette Drive Slot
5. Diskette Eject Button
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Models & Features
*
>Models
>Features & Controls
>Front Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
imms
Display
12.1" TFT
14.1" TFT
AMD K6-2
Processors
350 380 400 433 475
Cache
1MB
Hard Drives
4.0 GB
4.3 GB
6.4 GB
10.0 GB
CD Drive
24x Max CD-ROM
DVD Drive
4x DVD-ROM Drive
Modem
56K V.90 PCI
Modem
Revised: September 16, 1999
Page 40
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Features & Controls
*
>Models
>Features & Controls
>Front Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. Display
2. Power (On/Off) Button
3. Keyboard
4. Touch Pad
5. Touch Pad Button (Left)
6. Headphone Jack
7. Microphone Jack
8. Touch Pad Button (Right)
9. Integrated Speakers and Ports
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Front Bezel Buttons
*
>Models >Features &
Controls
>Front Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. Instant Internet Access Button
2. Instant E-mail Button
3. Volume Down Button
4.Volume Up Button
5. Instant Calendar Button
6. User-Defined/Programmable Button
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Front Bezel Lights
*
>Models >Features &
Controls >Front Bezel
Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. Power Light
2. Battery Charge Light
3. Power Cord Light
4. Num Lock Light
5. Cap Lock Light
6. Scroll Lock Light
Revised: September 16, 1999
Page 43
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Right Side Components
*
>Models >Features &
Controls >Front
Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. Battery Compartment
2. DVD or CD Drive Manual Eject Hole
3. DVD or CD Drive Eject Button
Revised: September 16, 1999
Page 44
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Bottom of Unit
*
>Models >Features &
Controls >Front
Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. Memory Compartment Door
2. Stand Feet
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Product Description
Rear Connectors
*
>Models >Features &
Controls >Front
Bezel Buttons
>Front Bezel Lights
>Left Side Components
>Right side Components
>Bottom of Unit
>Rear Connectors
>Power Managing
*
1. AC Adapter
2. Universal Serial Bus
3. Security Slot
4. Serial Port
5. Port Replicator
6. External Monitor Port
7. Parallel Printer Port
8. Keyboard/Mouse Port
9. Modem Jack
Revised: September 16, 1999
Page 46
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Power Management for Windows 98
The following power management features are available for conserving AC power and extending battery operating time:
Power Management Settings
Sleep Hibernation Battery operating time Rebooting After a Lockup Servicing Your Computer - Full Off Mode
Power Management Settings
Depending on your patterns of computer use, you can set different levels of power management. These different power management levels can be activated based on the amount of time passed since the last system activity. System activity examples include keyboard or mouse movement, CD or DVD playback (while under program control that monitors Sleep), and modem use.
You can select different conditions or power schemes through Power Management.The optional settings are Home/Office Desk, Portable/ Laptop, and Always On. From the default settings, you can change the following settings:
the System goes to Sleep (Standby) mode
the screen times out and goes blank the hard drive spins down
Each of these system components will go to sleep after the selected or default periods of inactivity. (The setting for hard drive must be less than or equal to the setting for System.)
IMPORTANT:
If you’re on a network, it’s recommended that you set System Standby to Never
.
There are five categories of power management settings under the Control Panel. The default setting for each feature is listed below in the tables.
Power Management Properties
Tab: Power Schemes:
Plugged in Running on Batteries
Always on System Standby:
Never 15 minutes
Turn OFF Monitor
After 15 minutes After 10 minutes
Always on System Standby:
After 15 minutes After 10 minutes
Power Management Properties
Tab: ALARMS:: Low Battery Alarm:
10%
Critical Battery Alarm
0%
Alarm Actions:
X Display Message Notification
Text Action No Action
Power Management Properties
Tab: POWER METER:
Default
Tab: ADVANCED
Default
Display Properties
Tab: Monitor: Laptop Display (Maximum resolution according to unit display size)
Sleep
You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Prosignia Series Notebook computers have two levels of sleep, Hibernation and Sleep.
Hibernation – by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode.
Sleep – is a low power mode, also referred to as Standby mode. While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.
CAUTION: While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.
Hibernation Mode
Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power saving event, or can be the result of a low battery condition. As it enters Hibernation your computer will display a progress screen, as it automatically saves the machine state before it shuts down and turns itself off. Your computer will automatically go into Hibernation, when the battery has little power left, or when the system (operating on battery power) has been in Sleep mode for more than an hour. You can also manually initiate Hibernation by pressing the power button once while the system is active. To restore the computer’s previous state, simply press the power button once again. While waking up, the computer will display a progress screen.
The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation, and Off.
Mode To Initiate To End Indicators
Sleep Manual keys
combination
- Fn+F4
Press any key Flashing green Power
LED
Time Out Default 15 minutes. If on Battery power (system will not go to Sleep if on AC power)
Hibernate Manual - Press
Power Button once
Press Power Button once
No Power LED, blank screen
Time Out Default If low battery or after 1 hour of sleep (system will not Hibernate if on AC power)
Off Perform normal
Windows shutdown via the start button, or press and hold down the power button for 4 seconds
Press Power Button once
No Power LED, blank screen
Servicing Your Computer, Full Off Mode
If you need to install or replace components in your system, you must turn the computer off completely. Follow the instructions above for properly putting the computer into Off mode, unplug from the outlet, and remove the battery (see
battery section for instruction on removing battery).
Rebooting After a Lockup
Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer (as if from a cold start) press and hold down the Power Button for at least four seconds, which will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn’t recover, press the Power Button and hold it for four seconds to shut it down, then, remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power Button once to reboot.
Battery Operating Time
Battery operating time is affected by variables, such as the following:
Power conservation settings Hardware configuration Software applications Installed options Display brightness Hard drive usage Power button Changes in operating temperature Type and number of installed PC Cards
For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the Battery Pack Operations.
Return to the Top of Page Return to Product Desription Index Page.
Revised: September 16, 1999
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MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
System Board
18. Pull the PCMCIA eject lever out (straight), lift up the right side of the system board and pull forward to remove the system board from the chassis.
IMPORTANT:
Remove all cables from the system board.
To replace the system board, reverse the previous procedures.
Return to Removal & Replacement Index Page.
Or go to Dip Switch System Board Settings.
Revised: September 16, 1999
Page 48
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Processor Dipswitch Settings
If the system board dip switch voltage settings are not correct, damage may occur to the computer and/or system board.
For the 350, 380, 400 & 475 MHz Processors:
only change settings 1-5 on SW1
. Settings 6-10 vary by model and should
not be changed when replacing the system board. Ensure the dip switch voltage settings (SW1
and SW3 ) on the system board are correct for the computer
model and processor voltage marked on the processor chip.
For the 433 MHz Processor:
You may change settings 1-5 as well as 10. Settings 6-9 vary by model and should not be changed when replacing the system board. Ensure the dip switch
voltage settings (SW1 and SW3 ) on the system board are correct for the computer model and processor voltage marked on the processor chip.
.
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board
>Dipswitch Settings
>Memory Module
.
NOTE:
The black area on the dip switch indicates the position of the switch.
Switch 1 Switch 3
Revised: September 16, 1999
Page 49
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Memory Module
*
>Preliminaries >Serial
Number Location
>Battery Pack >Touchpad
Assembly >Keyboard >Heatspreader >Processor >Hard Drive >CD/DVD
Drive >Battery
Charger Board >Modem >Display >CPU cover >Speakers >Diskette
Drive >Fan
Assembly >System
Board >Dipswitch
Settings
>Memory Module
*
To remove the memory module, complete the following steps:
1. Prepare the
computer for disassembly.
2. Close the computer and turn the computer upside down.
3. Remove the screw from the memory module door, and slide the memory module door to the right.
Next Step
Revised: September 16, 1999
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Memory Module
4. Pull side levers to release the memory module and unplug the memory module from the system board.
To replace the memory module, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Fan Assembly
To remove the fan gasket, pull it away from the fan.
IMPORTANT:
When replacing the fan assembly ensure the arrow (located on the top of the fan gasket) is pointing inward.
To replace the fan assembly and gasket, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
Page 52
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Removing CPU Cover
8. Remove four screws located on the top of the Upper CPU cover.
9. Lift the Upper CPU cover off the snaps on the chassis which will disconnect the power switch from the connector on the system board.
To replace the Upper CPU cover, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Display Panel Assembly
7. Disconnect the diplay panel assembly's flex data
cable
from the Low Voltage Differential Signal (LVDS) connector the on the system board.
8. Remove the display panel assembly's flex data
cable from the LVDS connector.
Next Step
Revised: September 16, 1999
Page 54
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Display Panel Assembly
9. Close the display panel assembly and push back on top of the
hinge covers
and lift up from the bottom edge of the hinge covers
to remove the covers
off the chassis.
IMPORTANT:
Carefully remove the display panel assembly hinge covers.
Next Step
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Display Panel Assembly
10. Support the back of the display panel assembly and remove two screws from each of the display panel hinges.
Next Step
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
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Removal & Replacement
Display Panel Assembly
11. Remove the connector
on the end of the display
flex cable .
IMPORTANT:
Compaq recommends replacing the LVDS interface connector on the display flex cable after removing.
CAUTION: The connector on the end of the flex cable must be removed before the cable can be routed through the slot on the Upper CPU cover.
12. Gently pull the flex cable attached to the display panel assembly through the slot on the Upper CPU cover and remove the display panel assembly with flex and backlight cable attached.
NOTE:
When removing the display panel assembly, observe the display panel assembly flex cable routing and position.
To replace the display panel assembly, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Modem
6. Disconnect the modem cable from the modem.
To replace the modem, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
CD or DVD Drive
6. Remove two screws from the base enclosure which secure the DVD or CD drive to the chassis.
Next Step
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
CD or DVD Drive
7. Disconnect the DVD or CD drive cable from the DVD or CD drive and remove the DVD or CD drive from the chassis.
To replace the DVD or CD drive, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Hard Drive
5. Disconnect the hard drive data cable from the hard drive and remove from the chassis.
Next Step
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Hard Drive
To remove the hard drive mounting bracket, complete the following step:
Remove the four screws from the hard drive mounting bracket and lift it off of the drive.
To replace the hard drive and hard drive mounting bracket, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Processor
To replace the processor complete the following steps:
1. Insert the processor into the slot on the system board.
IMPORTANT:
The notch on the upper left corner of the processor serves as an orientation indicator. Align the notch on the left corner of the processor with the notch on the left corner of the processor chassis slot.
NOTE:
When installing the processor into the chassis slot, be sure that the hole pattern on the chassis slot lines up with the pins on the processor. The processor should drop into the socket without any force.
2. Insert a small blade screw driver into the top slot opening on the processor and push away from the display to lock the processor.
Return to Removal & Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Keyboard
5. Disconnect the flex cable from the ZIF connector on the system board and remove the keyboard.
To replace the keyboard, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
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Removal & Replacement
Touchpad Assembly
4. Turn the computer over (right side up), pull forward on the display latches to release and open the display assembly.
5. Lift up front end of the palmrest cover with touch pad and remove it from the groove in the chassis.
6. Tilt the palmrest cover with touch pad, allowing it to rest on top of the keyboard, and disconnect the flex cable from the LIF connector on the palmrest cover.
CAUTION: When replacing the palmrest cover with touch pad, ensure that the cable is fully inserted into the LIF connector on the system board. If the metal end comes in contact with the keyboard, it could damage the computer.
To replace the palmrest cover with touch pad, reverse the previous procedures.
NOTE:
When replacing the palm rest cover, ensure that the cable is properly routed through the slot on the Upper CPU cover.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
Page 65
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Removal & Replacement
Batery Pack
2. Pull down on the battery pack tab
and
pull the battery pack from the chassis.
To replace the battery pack, reverse the previous procedures.
Return to Removal &
Replacement Index Page.
Revised: September 16, 1999
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Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Preliminary Steps
* >Preliminaries
>Clearing CMOS
>Power-on Self-test
>Compaq Diagnostics
>Diagnostic Error codes
>Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
Before running POST, complete the following preliminary steps:
1. If a power-on password has been established, type the password and press the Enter key. If the password is not known, clear the password.
2. Run Computer Checkup.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.
IMPORTANT:
If the problem only occurs when an external device is connected to the computer, the problem may be related to the external device or its cable. Verify this by running POST with and without the external device connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.
6. Ensure the hard drive is installed in the computer.
7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source.
When the preliminary steps are completed, you are ready to run POST.
Revised: September 16, 1999
Page 67
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Clearing the Power-on Password
*
>Preliminaries
>Clearing CMOS
>Power-on Self-test
>Compaq Diagnostics
>Diagnostic Error codes
>Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
Clearing the power-on password requires removing all Setup attributes that are programmed in the CMOS.
The
RTC battery is located on the system board.
If the password is not known, clear it by performing the following steps:
1. Turn off the computer.
2. Disconnect the power cord.
3. Remove the battery
pack.
4. Remove the Palmrest
Cover with Touch Pad.
5. Remove the
heatspreader.
6. Remove the keyboard.
7. Remove RTC battery for 30 seconds and replace it .
8. Reassemble the computer.
9. Turn on the computer to verify that the power-on password has been cleared. If it has not been cleared, repeat Steps 1 through 9.
Revised: September 16, 1999
Page 68
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Power-on Self Test (POST)
*
>Preliminaries >Clearing
CMOS
>Power-on Self-test
>Compaq Diagnostics
>Diagnostic Error codes
>Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
To run POST, complete the following steps:
Turn off the computer, then turn on the computer.
1.
If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).
2.
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.
3.
NOTE:
If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause Recommended Action
DMA, timers, etc. Replace the system board.
162-System Options Not Set
Probable Cause Recommended Action
Configuration incorrect Run Computer Setup. CMOS reflects that an invalid
configuration has been set.
Run Computer Setup.
RAM failure 1. Replace the memory
modules.
2. Replace the system board.
Memory test data error 1. Replace the memory
modules.
2. Replace the system board.
XX000YZZ RAM failure Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause Recommended Action
301-Keyboard Error
Probable Cause Recommended Action
Keyboard failure 1. Ensure the keys are not
depressed during POST.
2. Reconnect the keyboard with the computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause Recommended Action
Keyboard or system board error
1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause Recommended Action
Mismatch in drive type or failure in the diskette controller
1. Run Computer Checkup (TEST).
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause Recommended Action
Mismatch in drive type Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause Recommended Action
Disk 0 failed to respond
1. Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error
1. Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause Recommended Action
Hard drive controller failure
1. Run Computer Setup.
2. Replace the hard drive.
Revised: September 16, 1999
Page 69
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Compaq Diagnostics
*
>Preliminaries >Clearing
CMOS >Power-on
Self-test
>Compaq Diagnostics
>Diagnostic Error codes
>Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
Compaq Diagnostics is installed on the hard drive of the computer.
Run the Diagnostics utilities when you want to view or test system
information and if you have installed or connected devices. If you
run Compaq Diagnostics from a diskette, ensure that it is version
10.11 or later.
The Diagnostics menu includes the following utilities:
Computer Checkup (TEST) View System Information (INSPECT) Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the computer into an external power source. (A low battery condition could interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.
7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.
8. If the list of installed devices is correct, select OK. The Test Option menu appears.
NOTE:
If the list is incorrect, ensure that any new devices are installed properly.
9. Select one of the following from the Test Option menu:
Quick Check Diagnostics. Runs a quick, general test on each device with a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.
Automatic Diagnostics. Runs unattended, maximum testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.
Prompted Diagnostics. Allows maximum control over testing the devices. You can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list: System Memory
ROM Audio
Keyboard Operating system
System ports System files
System storage Windows files
Graphics
7. Follow the instructions on the screen to cycle through the screens, to
return to the list and choose another item, or to print the information.
Revised: September 16, 1999
Page 70
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Diagnostic Error Codes
*
>Preliminaries >Clearing
CMOS >Power-on
Self-test >Compaq
Diagnostics
>Diagnostic Error codes
>Test Utilities >Solving
Minor Problems
>Contacting Compaq
*
Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
IMPORTANT:
Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see
Removal and Replacement Procedures.
Select error codes by number or type:
101 through 114 200 through 215 Processor Test 300 through 304 Memory Test 401 through 403 Keyboard Test 600 through 699 Parallel Printer Test
1101 Diskette Drive Test
1701 through 1736 Serial Test
501 through 516 Hard Drive Test 2402 through 2456 Video Test 2458 through 2480 Audio Test
3206 Touch Pad Pointing Device Test 8601 through 8602 CD Test 3301 through 6623
Processor Test Error Codes
Error Code
Description Recommended Action
101-xx
CPU test failed Replace the processor and
retest.
102-xx Coprocessor or Weitek Error 1. Run the Configuration and
Diagnostics Utilities.
2. Replace the processor board and retest.
103-xx DMA page registers test
failed
Replace the system board and retest.
104-xx Interrupt controller master
test failed 105-xx Port 61 error 106-xx Keyboard controller self-test
failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load
data test failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
Memory Test Error Codes
200-xx Memory machine ID test
failed
1. Flash the system ROM and retest.
2. Replace the system board and retest.
202-xx Memory system ROM
checksum failed 203-xx Write/Read test failed 1. Remove the memory module
and retest.
2. Install a new memory module and retest.
204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed
Keyboard Test Error Codes
300-xx Failed ID Test 1. Check the keyboard
connection. If disconnected, turn off the computer and connect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
301-xx Failed Selftest/Interface Test
302-xx Failed Individual Key Test
304-xx Failed Keyboard Repeat Test
Parallel Printer Test Error Codes
401-xx Printer failed or not
connected
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
402-xx Failed Port Test 403-xx Printer pattern test failed
Diskette Drive Test
600-xx
Diskette ID drive types test
failed
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power and signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
601-xx Diskette format failed 602-xx Diskette read test failed
603-xx
Diskette write, read,
compare test failed 604-xx
Diskette random read test
failed 605-xx Diskette ID media failed 606-xx Diskette speed test failed
609-xx
Diskette reset controller test
failed 610-xx
Diskette change line test
failed 697-xx Diskette type error
698-xx
Diskette drive speed not
within limits
699-xx
Diskette drive/media ID
error
1. Replace media.
2. Run the Configuration and Diagnostics Utilities.
Serial Test Error Codes
1101-xx
Serial port test failed 1. Check port configuration
2. Replace the system board and retest.
Hard Drive Test Error Codes
1701-xx Hard drive format test failed 1. Run the Configuration and
Diagnostics Utilities and verify drive type.
2. Verify that all secondary drives have secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
1702-xx Hard drive read test failed
1703-xx
Hard drive
write/read/compare test
failed 1704-xx
Hard drive random seek test
failed 1705-xx
Hard drive controller test
failed 1706-xx Hard drive ready test failed
1707-xx
Hard drive recalibration test
failed 1708-xx
Hard drive format bad track
test failed 1709-xx
Hard drive reset controller
test failed 1710-xx
Hard drive park head test
failed 1715-xx
Hard drive head select test
failed 1716-xx
Hard drive conditional format
test failed 1717-xx Hard drive ECC* test failed
1719-xx
Hard drive power mode test
failed 1724-xx
Network preparation test
failed 1736-xx Drive monitoring test failed * ECC = Error Correction Code
Go back to the top
Video Test Error Codes
501-xx Video controller test failed The following apply to error
codes 501-xx through 516-xx:
1. Disconnect external monitor and test with internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
502-xx Video memory test failed 503-xx Video attribute test failed
504-xx
Video character set test
failed 505-xx
Video 80 × 25 mode 9 × 14
character cell test failed 506-xx
Video 80 × 25 mode 8 × 8
character cell test failed 507-xx
Video 40 × 25 mode test
failed 508-xx
Video 320 × 200 mode color
set 0 test failed 509-xx
Video 320 × 200 mode color
set 1 test failed 510-xx
Video 640 × 200 mode test
failed 511-xx
Video screen memory page
test failed 512-xx Video gray scale test failed
514-xx
Video white screen test
failed 516-xx
Video noise pattern test
failed 2402-xx Video memory test failed The following steps apply to
error codes 2402-xx through 2456-xx:
1. Run the Configuration and Diagnostics Utilities.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
2403-xx Video attribute test failed 2404-xx
Video character set test
failed 2405-xx
Video 80 × 25 mode 9 × 14
character cell test failed 2406-xx
Video 80 × 25 mode 8 × 8
character cell test failed 2408-xx
Video 320 × 200 mode color
set 0 test failed 2409-xx
Video 320 × 200 mode color
set 1 test failed 2410-xx
Video 640 × 200 mode test
failed 2411-xx
Video screen memory page
test failed 2412-xx Video gray scale test failed 2414-xx Video white screen test
failed 2416-xx Video noise pattern test
failed 2418-xx ECG/VGC memory test failed
2419-xx ECG/VGC ROM checksum
test failed
1. Run the Configuration and Diagnostics Utilities.
2. Disconnect external monitor and test with internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
2421-xx ECG/VGC 640 × 200
graphics mode test failed 2422-xx ECG/VGC 640 × 350 16
color set test failed 2423-xx ECG/VGC 640 × 350 64
color set test failed 2424-xx ECG/VGC monochrome text
mode test failed 2425-xx ECG/VGC monochrome
graphics mode test failed 2431-xx 640 × 480 graphics test
failure 2432-xx 320 × 200 graphics (256
color mode) test failure 2448-xx Advanced VGA Controller
test failed 2451-xx 132-column Advanced VGA
test failed 2456-xx Advanced VGA 256 Color
test failed 2458-xx Advanced VGA BitBLT test The following step applies to
error codes 2458-xx through 2480-xx:
Replace the system board and retest.
2468-xx Advanced VGA DAC test
2477-xx Advanced VGA data path
test 2478-xx Advanced VGA BitBLT test
2480-xx Advanced VGA LineDraw test
Audio Test Error Codes
3206-xx Audio System Internal Error Replace the system board and
retest.
TouchPad/Pointing Device Interface Test Error Codes
8601-xx Mouse test failed 1. Replace the TouchPad and
retest.
2. Replace the system board and retest.
8602-xx Interface test failed
CD Drive Test Error Codes
3301-xx CD drive read test failed 1. Replace the CD and retest.
2. Verify that the speakers are connected.
3. Verify that drivers are loaded and properly installed.
4. Replace the CD drive and retest.
5. Replace the system board and retest.
3305-xx CD drive seek test failed
6600-xx ID test failed
6605-xx Read test failed
6608-xx Controller test failed
6623-xx Random read test failed
Go back to the top
Revised: September 16, 1999
Page 71
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Without Diagnostics
This section provides information about how to identify and correct some common hardware, memory and
software problems. It also explains several types of common messages that may be displayed on the screen.
The below listed items contain specific troubleshooting information regarding:
Audio Memory
Battery/Battery gauge PC Card
CD drive Power
Diskette/Diskette drive Printer
Display Touch Pad
Hard drive Keyboard/Numeric keypad
Hardware Installation
Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.
WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts. Run Computer Setup after connecting external devices. Verify that all required device drivers are installed. Verify that all required changes have been made to the CONFIG.SYS file. Verify that all required changes have been made to the AUTOEXEC.BAT file. Verify that all printer drivers have been installed for each application.
Revised: September 16, 1999
Page 72
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the problem appears
related to a software application, check the documentation provided with the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following table:
Solving Audio Problems
Problem Probable Cause Solution(s)
Computer does not beep after the Power-On Self-Test (POST).
This is typical; it indicates successful completion of the Power-On Self-Test (POST).
No action is required.
Solving Battery Pack and Battery Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Battery Pack and Battery Gauge Problems
Problem Probable Cause Solution(s)
Computer won't turn on when battery pack is inserted and power cord is unplugged.
Battery pack is discharged. Connect the computer to an external
power source and charge the battery pack.
Replace the battery pack with a fully charged battery pack.
Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.
Computer is beeping and battery LED icon is blinking.
Battery charge is low. Immediately save any open file(s). Then
do any one of the following:
Connect the computer to an external power source to charge the battery pack.
Turn off the computer or initiate Hibernation until you can find another power source or charge the battery pack.
Computer battery LED icon (front on the unit) blinks to indicate low battery condition, but computer does not beep.
Volume is turned down too low. Adjust the volume.
Battery LED icon doesn't light and battery pack won't fast charge.
Battery pack is already charged. No action is necessary.
Battery pack was exposed to temperature extremes.
Allow time for the battery pack to return to room temperature.
Battery pack is at end of its life. Replace battery pack.
You have to set the date and time every time you turn on the computer.
RTC battery is dead. Replace the RTC battery.
Problem Probable Cause Solution(s)
Battery charge does not last as long as expected.
Battery is being exposed to high temperatures or extremely cold temperatures.
Keep the battery pack within the recommended operating temperature range 50° F to 104° F (10° C to 40° C) or recommended storage range
-4° F to 86° F (-20° C to 30° C ). Recharge the battery pack.
Battery has partially self-discharged. Recharge the battery. Discharge the
battery completely and then recharge it.
Power management is disabled. Set a power management level in
Computer Setup.
An external device or PC Card is draining the battery.
Turn off or disconnect external devices when not using them.
Battery pack is warm to the touch after charging.
Normal warming has occurred due to charging.
No action is required.
Battery pack operating time is far less than the documented average operating time.
Power management is turned off or disabled.
Enable power management in Computer Setup and in Windows Power Properties.
An external device or PC Card is draining the battery.
Turn off or disconnect external devices when not using them.
Battery pack has partially self-discharged.
Condition the battery pack by fully charging, fully discharging, then fully recharging it.
To maintain the charge, leave battery packs in the computer when it is connected to external power.
If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate.
Battery pack is being exposed to high temperatures or extremely cold temperatures.
Keep the battery pack within the recommended temperature ranges. Operating: 50° F to 104° F (10° C to 40° C) Storage: -4° F to 86° F (-20° C to 30° C )
Recharge the battery pack.
Solving CD Drive Problems
Some common causes and solutions for CD drive problems are listed in the following table:
Solving CD Drive Problems
Problem Probable Cause Solution(s)
CD drive cannot read a compact disc. Compact disc is upside down or is
improperly inserted in the CD drive.
Open the CD loading tray, lay the compact disc in it (label side up), then close the tray.
CD is CD Plus or Pregap/Track 0 type. Cannot read these type CDs in 24x.
Remove the CD.
Solving Diskette and Diskette Drive Problems
Some common causes and solutions for diskette and diskette drive problems are listed in the following table.
Solving Diskette and Diskette Drive Problems
Problem Probable Cause Solution(s)
Diskette drive cannot write to a diskette. Diskette is write-protected. Disable the diskette’s write-protect
feature or use a diskette that is not write-protected.
Computer is writing to the wrong drive.
Check the drive letter in the path statement.
Not enough space is left on the diskette.
Use another diskette.
Drive error has occurred. Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At the system
prompt, enter FORMAT A:
Diskette drive cannot read a diskette. The wrong type of diskette is being
used.
Use the type of diskette required by the drive.
Diskette has a bad sector. Copy files to hard drive or another
diskette. Reformat bad floppy.
Drive error has occurred. Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted.
Format the diskette. At the system prompt, enter
FORMAT A:
Cannot boot from diskette. Bootable diskette is not in drive A. Put the bootable diskette in drive A.
Diskette Boot has incorrect setting in Computer Setup.
Run Computer Setup and set diskette as first to boot.
Solving Display Problems
This section lists some common causes and solutions for computer display and external monitor problems. You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the monitor from
the computer. To do so, complete the following steps:
1. Turn off the monitor.
2. Turn off the computer.
3. Disconnect the monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.
Solving Display Problems
Problem Probable Cause Solution(s)
Screen is dim. Control for brightness or contrast (if
applicable) is not set properly.
Adjust the Brightness of the display by using Fn + F7 (¯ ) or Fn + F8 (- ).
Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).
Computer screen is in direct light. Tilt display or move computer.
Screen is blank. Screen save was initiated by Power
Management due to lack of user activity.
Press any key or touch the Touch Pad.
Display has overheated. If computer is in direct sunlight, move it
and allow it to cool off.
Display is blank and the Suspend icon is flashing.
System is in Suspend mode. Press any key or touch the Touch Pad.
Internal display is blank and the screen on an external monitor displays information.
Display function was switched to the external monitor.
Use Fn + F2 to switch between LCD or
CRT.
Problem Probable Cause Solution(s)
Internal display flashes or has garbled characters when computer is connected to external monitor.
Using 1024 × 768 or higher resolution on external monitor and have toggled back to internal display, which supports up to 800 × 600.
Restart the computer.
The light tubes on the edge of the display panel do not light up at all and Power-On Self-Test (POST) completes when the unit is powered up.**
Improper backlight or display cable connections
Replace the display assembly.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective display panel. Replace the display assembly. Defective system board. Replace the system board.
The light tubes on the edge of the display panel do not light up at all and Power-On Self-Test (POST) does not complete when the unit is powered up.**
Defective system board. Replace the system board.
Backlight (brightness) cannot be adjusted with
Fn + F7 (¯ ) or Fn + F8 (- ).***
Improper display cable connections.
1. Reseat the display cable to the system board.
2. Replace the display assembly.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board.
Contrast cannot be adjusted with Fn + F5 (¯ ) or Fn + F6 (- ).
Improper display cable connections.
1. Reseat the display cable to the system board.
2. Replace the display assembly.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board.
** This problem indicates that the backlight or its power circuitry has failed. Since you cannot observe the POST result on the display panel when the backlight is not functioning, connect the unit to an external monitor before powering the unit up. If an external monitor is not available, verify that POST completes by opening and closing the display, listening for the single or double beep, and watching for the LEDs turn on at the front of the computer.
Problem Probable Cause Solution(s)
This display panel has a continuous pattern across it (e.g., a "jailbars" pattern), has a single color on it, or has garbled graphics across the entire panel. This failure is for patterns across the entire panel (not just on one section).
Improper display cable connections
Reseat the display cable to the following until the problem is solved:
1. System board
2. Display assembly
Defective display cable. Replace the display assembly.
Defective inverter board. Replace the display assembly.
Defective system board. Replace the system board.
Ghost bars extending from graphics on the display.
Common characteristic of STN displays.
1. Change the background colors.
2. Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).
A single line, small group of lines, or block appears on the display panel. This failure occurs in only a section of the display panel.
Defective display panel. Replace the display assembly.
NOTE:
To perform a "self-test" on an external VGA color or monochrome monitor, complete the following steps: The screen should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following table:
CAUTION: To prevent loss of information, always maintain an up-to-date backup of your hard drive at all
times, in case of errors or failures.
Solving Hard Drive Problems
Problem Probable Cause Solution(s)
Reading hard drive takes an unusually long time after restarting the computer.
System entered Hibernation due to low battery condition and is now exiting from it.
Give the system time to restore the previously saved data to its exact state before Hibernation.
Hard drive error occurs. Hard drive has bad sectors or has
failed.
Run Computer Checkup.
Hard drive does not work. Hard drive is not seated properly. Turn off and unplug the computer,
remove the battery pack, and remove and then reinstall the hard drive.
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are listed in the following table.
Solving Hardware Installation Problems
Problem Probable Cause Solutions(s)
A new device is not recognized as part of the computer system.
Cable(s) of new external device are loose or power cables are unplugged.
Ensure that all cables are properly and securely connected.
Power switch of new external device is not turned on.
Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.
Device is not seated properly. Turn off the computer and reinsert the
device.
Solving Keyboard/Numeric Keypad Problems
Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.
Solving Keyboard/Numeric Keypad Problems
Problem Probable Cause Solution(s)
Embedded numeric keypad on computer keyboard is disabled.
Num Lock function is not enabled.
Press the Shift+NumLk keys to enable the Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on.
Embedded numeric keypad is disabled and Num Lock function is on.
External numeric keypad is connected to the computer.
Disconnect the external numeric keypad from the computer.
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Solving Memory Problems
Problem Probable Cause Solution(s)
Memory count during Power-On Self-Test (POST) is incorrect.
Optional memory expansion card is installed incorrectly, is incompatible with the computer, or is defective.
Ensure that the optional memory expansion card is installed correctly.
"Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation.
System ran out of memory for the application.
Check the application documentation for memory requirements.
Install additional memory.
Too many TSR (terminate-and stay-resident) applications are running.
Remove from memory any TSR applications that you do not need.
Solving Minor Problems (continued)
Revised: September 16, 1999
Page 73
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Solving PC Card Problems
Listed in the following tables are some common causes and solutions for PC Card problems:
Solving PC Card Problems
Problem Probable Cause Solution(s)
When turned on, the computer does not beep when a PC Card is inserted.
Card is not inserted properly.
PC Card beeps are disabled.
Ensure the card is inserted in the correct orientation.
Double-click the PC Card icon in the Control Panel, click the Global Settings tab, the enable PC Card sound effects.
Speaker is turned off or volume is turned down.
Press volume buttons to turn the speaker on, then increase the volume.
PC Card drivers are not installed.
Double click the Add New Hardware icon in the Control Panel for installation instructions.
If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.
Card or card driver is not supported.
Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
PC Card modem, fax, or network card does not work.
Card is not fully inserted into the slot or is not inserted properly.
Ensure the card is inserted in the correct orientation.
Telephone cord is not plugged in all the way.
Check and secure telephone connection.
Necessary drivers are not installed (turned on).
Install drivers.
PC Card modem or fax card does not work.
You are trying to access the card using the wrong COM port.
See Specifications to verify COM port.
The card conflicts with a serial device.
See Specifications to verify address.
The card is not supported. Use supported cards only.
Modem network PC Card does not work.
Network driver is not installed or is not set up properly.
Install driver.
Telephone cord is not properly connected.
Verify telephone connection.
Memory or storage card does not work.
SRAM and flash memory cards require the memory card driver to be loaded (turned on).
Flash memory cards require the Microsoft FlashFile System to be loaded.
Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.
Install driver.
You are trying to access the hard drive card using the wrong drive letter.
Double-click My Computer to verify the drive letter assigned to the card.
The card is not supported.
Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
Solving Power Problems
Also see "Solving Battery and Battery Gauge Problems" in this section.
Solving Power Problems
Problem Probable Cause Solution(s)
Computer won't turn on and battery pack is not inserted.
Computer is not connected to a power source.
Power cords to the external power source are unplugged.
Insert battery or connect an external power source.
Ensure that power cords connecting the computer and the external power source are plugged in properly.
Power adapter is defective. Replace AC Adapter and
restart.
Computer turned off while it was left unattended and the power icon is off.
System board is defective. Replace the system
board.
System initiated Hibernation due to a critical low-battery condition.
Replace the battery pack with a fully charged battery pack or connect the computer to an external power source. Then turn on the computer.
System initiated Hibernation after a preset timeout.
Turn on the computer.
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for
instructions.
If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.
Solving Printer Problems
Problem Probable Cause Solution(s)
Printer will not turn on.
The signal cable may not be
connected properly, or the printer is
unplugged.
Ensure that the signal
cable is properly
connected and that the
power cord is connected to
the electrical outlet.
Printer will not print.
Printer is not turned on or is off
line.
Turn the printer on and set
it to on line.
The device drivers for your
application are not installed.
Refer to the printer
documentation to install
the correct printer driver.
Printer that is set up for a network
is not connected to the network.
Connect the printer to the
network.
Printer cable is too long,
unshielded, or defective.
Replace the cable.
Paper tray is empty.
Fill the paper tray with
paper and set the printer
to online.
Printer prints garbled
information.
Correct printer drivers are not
installed.
Refer to the printer
documentation to install
the correct printer driver.
Cable is not connected properly.
Ensure that the printer signal cable is properly
connected to the
computer.
Cable is defective.
Replace the printer cable
and retest.
Solving Touch Pad/Pointing Device Problems
Some common causes and solutions for Touch Pad/pointing device problems are listed in the following table.
Solving Touch Pad/Pointing Device Problems
Problem Cause Solution(s) Touch Pad or mouse does not
work.
Incorrect or no device driver is installed.
Install the device driver and add to the AUTOEXEC.BAT file or CONFIG.SYS file.
The device driver is not installed in Windows.
Install the Touch Pad/mouse driver in Windows.
External mouse does not work. Mouse is not securely
connected or is connected to an incorrect external connector.
Ensure that the mouse is securely connected to the appropriate external connector.
Touch Pad or mouse does not work even though the device is enabled in Windows.
Mouse is not enabled. Enter MOUSE at the
system prompt to activate the mouse device driver.
Add a line in the AUTOEXEC.BAT file to automatically activate the mouse device driver each time computer is turned on or restarted.
Cable not properly seated in Touch Pad board.
Reseat cable.
Defective Touch Pad board. Replace Touch Pad
board. Defective system board. Replace system board. Device driver is not
correctly installed in Windows.
Install the appropriate
device driver in
Windows.
Cursor skips or moves abnormally when using the Touch Pad.
The Touch Pad needs to be cleaned.
Clean the Touch Pad
with a cloth dampened
with alcohol or an
ammonia-based glass
cleaner. Wipe up liquid
with a dry cloth.
Revised: September 16, 1999
Page 74
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System Unit
*
>System Unit
>System Interrupts
>System DMA
>System I/O
>System Memory
>Display >Memory
Expansion >Battery
Pack >Diskette
Drive >Hard
Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Computer Specifications
US Metric
Dimensions
Height
Depth
Width
1.97 in
12.32 in
10.12 in
5.0 cm
31.3 cm
25.7 cm
Weight
14.1" TFT
12.1" TFT
7.99 lbs
7.35 lbs
3.63 kg
3.34 kg
Stand-alone Power Requirements
Nominal Operating
Voltage (Li Ion)
14.8 VDC
Maximum Operating
Power
56.5 W
Peak Operating Power 58.5 W
AC Power Requirements
Operating Voltage 100-240 V Operating Current 0.8/0.4 A RMS
Operating Frequency 47-63 Hz
Maximum Transient Meets IEC 801-4 and IEC801-5
1kV for 50 ns
Temperature
Operating 41° to 95 °F 5° to 35 °C
Non-operating -4° to 140 °F -20° to 60 °C
Relative Humidity (Non-condensing)
Operating 10 to 90%
Non-operating (tw =
38.7°C max)
5 to 95%
Maximum Altitude (un-presurized)
Operating 10,000 ft 3.15 km
Non-operating 30,000 ft 10.14 km
Shock
Operating 10 G, 11 ms, half sine
Non operating 240 G, 2 ms, half sine
Vibration
Operating 0.55 G, 0.25 Oct / Min sweep rate
Non-operating 1.5 G, 0.5 Oct / Min sweep rate
NOTE: Applicable product safety standards specify thermal limits
for plastic surfaces. Compaq Prosignia Series Portable Computers
operate well within this range of temperatures.
Revised: September 16, 1999
Page 75
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System Interrupts
*
>System Unit
>System Interrupts
>System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Hardware
IRQ
System Function
IRQ 0 System timer
IRQ1 Standard 101/102-Key or Microsoft Natural
Keyboard IRQ2 Programmable interrupt controller IRQ3 (free) IRQ4 Communications Port (COM1) IRQ5 ALi PCI to USB Open Host Controller IRQ5 ESS SOLO-1 PCI AudioDrive IRQ5 IRQ Holder for PCI Steering IRQ5 IRQ Holder for PCI Steering IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port (LPT1) IRQ8 System CMOS/real time clock IRQ9 RAGE LT PRO AGP 2X (English) IRQ9 IRQ Holder for PCI Steering
IRQ10 Lucent 56K V.90 PCI DF Modem IRQ10 Generic CardBus Controller IRQ10 IRQ Holder for PCI Steering IRQ11 (free) IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE controller (dual fifo) IRQ14 ALi M5229 PCI Bus Master IDE Controller IRQ15 Secondary IDE controller (dual fifo) IRQ15 ALi M5229 PCI Bus Master IDE Controller
Revised: September 16, 1999
Page 76
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System DMA
*
>System Unit >System
Interrupts
>System DMA
>System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Hardware DMA System Function
0 (free) 1 ESS SOLO-1 DOS Emulation 2 Standard Floppy Disk
Controller 3 (free) 4 Direct memory access
controller 5 (free) 6 (free) 7 (free)
Revised: September 16, 1999
Page 77
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System I/O Address
*
>System Unit >System
Interrupts >System DMA
>System I/O
>System Memory
>Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
I/O Address (xxxxx-xxxxx) - System Function (Shipping Configuration)
x0000 - x000F Direct memory access controller x0020 - x0021 Programmable interrupt controller x0040 - x0043 System timer x0060 - x0060 Standard 101/102-Key or Microsoft Natural Keyboard x0061 - x0061 System speaker x0064 - x0064 Standard 101/102-Key or Microsoft Natural Keyboard x0070 - x0071 System CMOS/real time clock x0080 - x0080 Motherboard resources x0081 - x008F Direct memory access controller x0092 - x0092 Motherboard resources x00A0 - x00A1 Programmable interrupt controller x00B1 - x00B3 Motherboard resources x00C0 - x00DF Direct memory access controller x00EA - x00EB Motherboard resources x00F0 - x00FF Numeric data processor x0100 - x010F Motherboard resources x0170 - x0177 ALi M5229 PCI Bus Master IDE Controller x0170 - x0177 Secondary IDE controller (dual fifo) x01F0 - x01F7 ALi M5229 PCI Bus Master IDE Controller x01F0 - x01F7 Primary IDE controller (dual fifo) x0200 - x0203 Gameport Joystick x0220 - x022F ESS SOLO-1 DOS Emulation x0330 - x0331 ESS SOLO-1 DOS Emulation x0376 - x0376 ALi M5229 PCI Bus Master IDE Controller x0376 - x0376 Secondary IDE controller (dual fifo) x0378 - x037F Printer Port (LPT1) x0388 - x038B ESS SOLO-1 DOS Emulation x03B0 - x03BB RAGE LT PRO AGP 2X (English) x03C0 - x03DF RAGE LT PRO AGP 2X (English) x03F0 - x03F5 Standard Floppy Disk Controller x03F6 - x03F6 ALi M5229 PCI Bus Master IDE Controller x03F6 - x03F6 Primary IDE controller (dual fifo) x03F7 - x03F7 Standard Floppy Disk Controller x03F8 - x03FF Communications Port (COM1) x040B - x040B Motherboard resources x0480 - x048F Motherboard resources x04D0 - x04D1 Motherboard resources x04D6 - x04D6 Motherboard resources x0500 - x050F Alias of Motherboard resources x0570 - x0577 Alias of ALi M5229 PCI Bus Master IDE Controller x0570 - x0577 Alias of Secondary IDE controller (dual fifo) x05F0 - x05F7 Alias of ALi M5229 PCI Bus Master IDE Controller x05F0 - x05F7 Alias of Primary IDE controller (dual fifo) x0776 - x0776 Alias of ALi M5229 PCI Bus Master IDE Controller x0776 - x0776 Alias of Secondary IDE controller (dual fifo) x07B0 - x07BB Alias of RAGE LT PRO AGP 2X (English) x07C0 - x07DF Alias of RAGE LT PRO AGP 2X (English) x07F6 - x07F6 Alias of ALi M5229 PCI Bus Master IDE Controller x07F6 - x07F6 Alias of Primary IDE controller (dual fifo) x0900 - x090F Alias of Motherboard resources x0970 - x0977 Alias of ALi M5229 PCI Bus Master IDE Controller x0970 - x0977 Alias of Secondary IDE controller (dual fifo) x09F0 - x09F7 Alias of ALi M5229 PCI Bus Master IDE Controller x09F0 - x09F7 Alias of Primary IDE controller (dual fifo) x0B76 - x0B76 Alias of ALi M5229 PCI Bus Master IDE Controller x0B76 - x0B76 Alias of Secondary IDE controller (dual fifo) x0BB0 - x0BBB Alias of RAGE LT PRO AGP 2X (English) x0BC0 - x0BDF Alias of RAGE LT PRO AGP 2X (English) x0BF6 - x0BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x0BF6 - x0BF6 Alias of Primary IDE controller (dual fifo) x0CF8 - x0CFF PCI bus x0D00 - x0D0F Alias of Motherboard resources x0D70 - x0D77 Alias of ALi M5229 PCI Bus Master IDE Controller x0D70 - x0D77 Alias of Secondary IDE controller (dual fifo) x0DF0 - x0DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x0DF0 - x0DF7 Alias of Primary IDE controller (dual fifo) x0F76 - x0F76 Alias of ALi M5229 PCI Bus Master IDE Controller x0F76 - x0F76 Alias of Secondary IDE controller (dual fifo) x0FB0 - x0FBB Alias of RAGE LT PRO AGP 2X (English) x0FC0 - x0FDF Alias of RAGE LT PRO AGP 2X (English) x0FF6 - x0FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x0FF6 - x0FF6 Alias of Primary IDE controller (dual fifo) x1000 - x103F Motherboard resources x1040 - x105F Motherboard resources x1100 - x110F Alias of Motherboard resources x1170 - x1177 Alias of ALi M5229 PCI Bus Master IDE Controller x1170 - x1177 Alias of Secondary IDE controller (dual fifo) x11F0 - x11F7 Alias of ALi M5229 PCI Bus Master IDE Controller x11F0 - x11F7 Alias of Primary IDE controller (dual fifo) x1376 - x1376 Alias of ALi M5229 PCI Bus Master IDE Controller x1376 - x1376 Alias of Secondary IDE controller (dual fifo) x13B0 - x13BB Alias of RAGE LT PRO AGP 2X (English) x13C0 - x13DF Alias of RAGE LT PRO AGP 2X (English) x13F6 - x13F6 Alias of ALi M5229 PCI Bus Master IDE Controller x13F6 - x13F6 Alias of Primary IDE controller (dual fifo) x1500 - x150F Alias of Motherboard resources x1570 - x1577 Alias of ALi M5229 PCI Bus Master IDE Controller x1570 - x1577 Alias of Secondary IDE controller (dual fifo) x15F0 - x15F7 Alias of ALi M5229 PCI Bus Master IDE Controller x15F0 - x15F7 Alias of Primary IDE controller (dual fifo) x1776 - x1776 Alias of ALi M5229 PCI Bus Master IDE Controller x1776 - x1776 Alias of Secondary IDE controller (dual fifo) x17B0 - x17BB Alias of RAGE LT PRO AGP 2X (English) x17C0 - x17DF Alias of RAGE LT PRO AGP 2X (English) x17F6 - x17F6 Alias of ALi M5229 PCI Bus Master IDE Controller x17F6 - x17F6 Alias of Primary IDE controller (dual fifo) x1900 - x190F Alias of Motherboard resources x1970 - x1977 Alias of ALi M5229 PCI Bus Master IDE Controller x1970 - x1977 Alias of Secondary IDE controller (dual fifo) x19F0 - x19F7 Alias of ALi M5229 PCI Bus Master IDE Controller x19F0 - x19F7 Alias of Primary IDE controller (dual fifo) x1B76 - x1B76 Alias of ALi M5229 PCI Bus Master IDE Controller x1B76 - x1B76 Alias of Secondary IDE controller (dual fifo) x1BB0 - x1BBB Alias of RAGE LT PRO AGP 2X (English) x1BC0 - x1BDF Alias of RAGE LT PRO AGP 2X (English) x1BF6 - x1BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x1BF6 - x1BF6 Alias of Primary IDE controller (dual fifo) x1D00 - x1D0F Alias of Motherboard resources x1D70 - x1D77 Alias of ALi M5229 PCI Bus Master IDE Controller x1D70 - x1D77 Alias of Secondary IDE controller (dual fifo) x1DF0 - x1DF7 Alias of ALi M5229 PCI Bus Master IDE Controlle x1DF0 - x1DF7 Alias of Primary IDE controller (dual fifo) x1F76 - x1F76 Alias of ALi M5229 PCI Bus Master IDE Controller x1F76 - x1F76 Alias of Secondary IDE controller (dual fifo) x1FB0 - x1FBB Alias of RAGE LT PRO AGP 2X (English) x1FC0 - x1FDF Alias of RAGE LT PRO AGP 2X (English) x1FF6 - x1FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x1FF6 - x1FF6 Alias of Primary IDE controller (dual fifo) x2100 - x210F Alias of Motherboard resources x2170 - x2177 Alias of ALi M5229 PCI Bus Master IDE Controller x2170 - x2177 Alias of Secondary IDE controller (dual fifo) x21F0 - x21F7 Alias of ALi M5229 PCI Bus Master IDE Controller x21F0 - x21F7 Alias of Primary IDE controller (dual fifo) x2376 - x2376 Alias of ALi M5229 PCI Bus Master IDE Controller x2376 - x2376 Alias of Secondary IDE controller (dual fifo) x23B0 - x23BB Alias of RAGE LT PRO AGP 2X (English) x23C0 - x23DF Alias of RAGE LT PRO AGP 2X (English) x23F6 - x23F6 Alias of ALi M5229 PCI Bus Master IDE Controller x23F6 - x23F6 Alias of Primary IDE controller (dual fifo) x2500 - x250F Alias of Motherboard resources x2570 - x2577 Alias of ALi M5229 PCI Bus Master IDE Controller x2570 - x2577 Alias of Secondary IDE controller (dual fifo) x25F0 - x25F7 Alias of ALi M5229 PCI Bus Master IDE Controller x25F0 - x25F7 Alias of Primary IDE controller (dual fifo) x2776 - x2776 Alias of ALi M5229 PCI Bus Master IDE Controller x2776 - x2776 Alias of Secondary IDE controller (dual fifo) x27B0 - x27BB Alias of RAGE LT PRO AGP 2X (English) x27C0 - x27DF Alias of RAGE LT PRO AGP 2X (English) x27F6 - x27F6 Alias of ALi M5229 PCI Bus Master IDE Controller x27F6 - x27F6 Alias of Primary IDE controller (dual fifo) x2900 - x290F Alias of Motherboard resources x2970 - x2977 Alias of ALi M5229 PCI Bus Master IDE Controller x2970 - x2977 Alias of Secondary IDE controller (dual fifo) x29F0 - x29F7 Alias of ALi M5229 PCI Bus Master IDE Controller x29F0 - x29F7 Alias of Primary IDE controller (dual fifo) x2B76 - x2B76 Alias of ALi M5229 PCI Bus Master IDE Controller x2B76 - x2B76 Alias of Secondary IDE controller (dual fifo) x2BB0 - x2BBB Alias of RAGE LT PRO AGP 2X (English) x2BC0 - x2BDF Alias of RAGE LT PRO AGP 2X (English) x2BF6 - x2BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x2BF6 - x2BF6 Alias of Primary IDE controller (dual fifo) x2D00 - x2D0F Alias of Motherboard resources x2D70 - x2D77 Alias of ALi M5229 PCI Bus Master IDE Controller x2D70 - x2D77 Alias of Secondary IDE controller (dual fifo) x2DF0 - x2DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x2DF0 - x2DF7 Alias of Primary IDE controller (dual fifo) x2F76 - x2F76 Alias of ALi M5229 PCI Bus Master IDE Controller x2F76 - x2F76 Alias of Secondary IDE controller (dual fifo) x2FB0 - x2FBB Alias of RAGE LT PRO AGP 2X (English) x2FC0 - x2FDF Alias of RAGE LT PRO AGP 2X (English) x2FF6 - x2FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x2FF6 - x2FF6 Alias of Primary IDE controller (dual fifo) x3100 - x310F Alias of Motherboard resources x3170 - x3177 Alias of ALi M5229 PCI Bus Master IDE Controller x3170 - x3177 Alias of Secondary IDE controller (dual fifo) x31F0 - x31F7 Alias of ALi M5229 PCI Bus Master IDE Controller x31F0 - x31F7 Alias of Primary IDE controller (dual fifo) x3376 - x3376 Alias of ALi M5229 PCI Bus Master IDE Controller x3376 - x3376 Alias of Secondary IDE controller (dual fifo) x33B0 - x33BB Alias of RAGE LT PRO AGP 2X (English) x33C0 - x33DF Alias of RAGE LT PRO AGP 2X (English) x33F6 - x33F6 Alias of ALi M5229 PCI Bus Master IDE Controller x33F6 - x33F6 Alias of Primary IDE controller (dual fifo) x3500 - x350F Alias of Motherboard resources x3570 - x3577 Alias of ALi M5229 PCI Bus Master IDE Controller x3570 - x3577 Alias of Secondary IDE controller (dual fifo) x35F0 - x35F7 Alias of ALi M5229 PCI Bus Master IDE Controller x35F0 - x35F7 Alias of Primary IDE controller (dual fifo) x3776 - x3776 Alias of ALi M5229 PCI Bus Master IDE Controller x3776 - x3776 Alias of Secondary IDE controller (dual fifo) x37B0 - x37BB Alias of RAGE LT PRO AGP 2X (English) x37C0 - x37DF Alias of RAGE LT PRO AGP 2X (English) x37F6 - x37F6 Alias of ALi M5229 PCI Bus Master IDE Controller x37F6 - x37F6 Alias of Primary IDE controller (dual fifo) x3900 - x390F Alias of Motherboard resources x3970 - x3977 Alias of ALi M5229 PCI Bus Master IDE Controller x3970 - x3977 Alias of Secondary IDE controller (dual fifo) x39F0 - x39F7 Alias of ALi M5229 PCI Bus Master IDE Controller x39F0 - x39F7 Alias of Primary IDE controller (dual fifo) x3B76 - x3B76 Alias of ALi M5229 PCI Bus Master IDE Controller x3B76 - x3B76 Alias of Secondary IDE controller (dual fifo) x3BB0 - x3BBB Alias of RAGE LT PRO AGP 2X (English) x3BC0 - x3BDF Alias of RAGE LT PRO AGP 2X (English) x3BF6 - x3BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x3BF6 - x3BF6 Alias of Primary IDE controller (dual fifo) x3D00 - x3D0F Alias of Motherboard resources x3D70 - x3D77 Alias of ALi M5229 PCI Bus Master IDE Controller x3D70 - x3D77 Alias of Secondary IDE controller (dual fifo) x3DF0 - x3DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x3DF0 - x3DF7 Alias of Primary IDE controller (dual fifo) x3F76 - x3F76 Alias of ALi M5229 PCI Bus Master IDE Controller x3F76 - x3F76 Alias of Secondary IDE controller (dual fifo) x3FB0 - x3FBB Alias of RAGE LT PRO AGP 2X (English) x3FC0 - x3FDF Alias of RAGE LT PRO AGP 2X (English) x3FF6 - x3FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x3FF6 - x3FF6 Alias of Primary IDE controller (dual fifo) x4100 - x410F Alias of Motherboard resources x4170 - x4177 Alias of ALi M5229 PCI Bus Master IDE Controller x4170 - x4177 Alias of Secondary IDE controller (dual fifo) x41F0 - x41F7 Alias of ALi M5229 PCI Bus Master IDE Controller x41F0 - x41F7 Alias of Primary IDE controller (dual fifo) x4376 - x4376 Alias of ALi M5229 PCI Bus Master IDE Controller x4376 - x4376 Alias of Secondary IDE controller (dual fifo) x43B0 - x43BB Alias of RAGE LT PRO AGP 2X (English) x43C0 - x43DF Alias of RAGE LT PRO AGP 2X (English) x43F6 - x43F6 Alias of ALi M5229 PCI Bus Master IDE Controller x43F6 - x43F6 Alias of Primary IDE controller (dual fifo) x4500 - x450F Alias of Motherboard resources x4570 - x4577 Alias of ALi M5229 PCI Bus Master IDE Controller x4570 - x4577 Alias of Secondary IDE controller (dual fifo) x45F0 - x45F7 Alias of ALi M5229 PCI Bus Master IDE Controller x45F0 - x45F7 Alias of Primary IDE controller (dual fifo) x4776 - x4776 Alias of ALi M5229 PCI Bus Master IDE Controller x4776 - x4776 Alias of Secondary IDE controller (dual fifo) x47B0 - x47BB Alias of RAGE LT PRO AGP 2X (English) x47C0 - x47DF Alias of RAGE LT PRO AGP 2X (English) x47F6 - x47F6 Alias of ALi M5229 PCI Bus Master IDE Controller x47F6 - x47F6 Alias of Primary IDE controller (dual fifo) x4900 - x490F Alias of Motherboard resources x4970 - x4977 Alias of ALi M5229 PCI Bus Master IDE Controller x4970 - x4977 Alias of Secondary IDE controller (dual fifo) x49F0 - x49F7 Alias of ALi M5229 PCI Bus Master IDE Controller x49F0 - x49F7 Alias of Primary IDE controller (dual fifo) x4B76 - x4B76 Alias of ALi M5229 PCI Bus Master IDE Controller x4B76 - x4B76 Alias of Secondary IDE controller (dual fifo) x4BB0 - x4BBB Alias of RAGE LT PRO AGP 2X (English) x4BC0 - x4BDF Alias of RAGE LT PRO AGP 2X (English) x4BF6 - x4BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x4BF6 - x4BF6 Alias of Primary IDE controller (dual fifo) x4D00 - x4D0F Alias of Motherboard resources x4D70 - x4D77 Alias of ALi M5229 PCI Bus Master IDE Controller x4D70 - x4D77 Alias of Secondary IDE controller (dual fifo) x4DF0 - x4DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x4DF0 - x4DF7 Alias of Primary IDE controller (dual fifo) x4F76 - x4F76 Alias of ALi M5229 PCI Bus Master IDE Controller x4F76 - x4F76 Alias of Secondary IDE controller (dual fifo) x4FB0 - x4FBB Alias of RAGE LT PRO AGP 2X (English) x4FC0 - x4FDF Alias of RAGE LT PRO AGP 2X (English) x4FF6 - x4FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x4FF6 - x4FF6 Alias of Primary IDE controller (dual fifo) x5100 - x510F Alias of Motherboard resources x5170 - x5177 Alias of ALi M5229 PCI Bus Master IDE Controller x5170 - x5177 Alias of Secondary IDE controller (dual fifo) x51F0 - x51F7 Alias of ALi M5229 PCI Bus Master IDE Controller x51F0 - x51F7 Alias of Primary IDE controller (dual fifo) x5376 - x5376 Alias of ALi M5229 PCI Bus Master IDE Controller x5376 - x5376 Alias of Secondary IDE controller (dual fifo) x53B0 - x53BB Alias of RAGE LT PRO AGP 2X (English) x53C0 - x53DF Alias of RAGE LT PRO AGP 2X (English) x53F6 - x53F6 Alias of ALi M5229 PCI Bus Master IDE Controller x53F6 - x53F6 Alias of Primary IDE controller (dual fifo) x5500 - x550F Alias of Motherboard resources x5570 - x5577 Alias of ALi M5229 PCI Bus Master IDE Controller x5570 - x5577 Alias of Secondary IDE controller (dual fifo) x55F0 - x55F7 Alias of ALi M5229 PCI Bus Master IDE Controller x55F0 - x55F7 Alias of Primary IDE controller (dual fifo) x5776 - x5776 Alias of ALi M5229 PCI Bus Master IDE Controller x5776 - x5776 Alias of Secondary IDE controller (dual fifo) x57B0 - x57BB Alias of RAGE LT PRO AGP 2X (English) x57C0 - x57DF Alias of RAGE LT PRO AGP 2X (English) x57F6 - x57F6 Alias of ALi M5229 PCI Bus Master IDE Controller x57F6 - x57F6 Alias of Primary IDE controller (dual fifo) x5900 - x590F Alias of Motherboard resources x5970 - x5977 Alias of ALi M5229 PCI Bus Master IDE Controller x5970 - x5977 Alias of Secondary IDE controller (dual fifo) x59F0 - x59F7 Alias of ALi M5229 PCI Bus Master IDE Controller x59F0 - x59F7 Alias of Primary IDE controller (dual fifo) x5B76 - x5B76 Alias of ALi M5229 PCI Bus Master IDE Controller x5B76 - x5B76 Alias of Secondary IDE controller (dual fifo) x5BB0 - x5BBB Alias of RAGE LT PRO AGP 2X (English) x5BC0 - x5BDF Alias of RAGE LT PRO AGP 2X (English) x5BF6 - x5BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x5BF6 - x5BF6 Alias of Primary IDE controller (dual fifo) x5D00 - x5D0F Alias of Motherboard resources x5D70 - x5D77 Alias of ALi M5229 PCI Bus Master IDE Controller x5D70 - x5D77 Alias of Secondary IDE controller (dual fifo) x5DF0 - x5DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x5DF0 - x5DF7 Alias of Primary IDE controller (dual fifo) x5F76 - x5F76 Alias of ALi M5229 PCI Bus Master IDE Controller x5F76 - x5F76 Alias of Secondary IDE controller (dual fifo) x5FB0 - x5FBB Alias of RAGE LT PRO AGP 2X (English) x5FC0 - x5FDF Alias of RAGE LT PRO AGP 2X (English) x5FF6 - x5FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x5FF6 - x5FF6 Alias of Primary IDE controller (dual fifo) x6100 - x610F Alias of Motherboard resources x6170 - x6177 Alias of ALi M5229 PCI Bus Master IDE Controller x6170 - x6177 Alias of Secondary IDE controller (dual fifo) x61F0 - x61F7 Alias of ALi M5229 PCI Bus Master IDE Controller x61F0 - x61F7 Alias of Primary IDE controller (dual fifo) x6376 - x6376 Alias of ALi M5229 PCI Bus Master IDE Controller x6376 - x6376 Alias of Secondary IDE controller (dual fifo) x63B0 - x63BB Alias of RAGE LT PRO AGP 2X (English) x63C0 - x63DF Alias of RAGE LT PRO AGP 2X (English) x63F6 - x63F6 Alias of ALi M5229 PCI Bus Master IDE Controller x63F6 - x63F6 Alias of Primary IDE controller (dual fifo) x6500 - x650F Alias of Motherboard resources x6570 - x6577 Alias of ALi M5229 PCI Bus Master IDE Controller x6570 - x6577 Alias of Secondary IDE controller (dual fifo) x65F0 - x65F7 Alias of ALi M5229 PCI Bus Master IDE Controller x65F0 - x65F7 Alias of Primary IDE controller (dual fifo) x6776 - x6776 Alias of ALi M5229 PCI Bus Master IDE Controller x6776 - x6776 Alias of Secondary IDE controller (dual fifo) x67B0 - x67BB Alias of RAGE LT PRO AGP 2X (English) x67C0 - x67DF Alias of RAGE LT PRO AGP 2X (English) x67F6 - x67F6 Alias of ALi M5229 PCI Bus Master IDE Controller x67F6 - x67F6 Alias of Primary IDE controller (dual fifo)
x6900 -
x690F Alias of Motherboard resources
x6970 - x6977 Alias of ALi M5229 PCI Bus Master IDE Controller x6970 - x6977 Alias of Secondary IDE controller (dual fifo) x69F0 - x69F7 Alias of ALi M5229 PCI Bus Master IDE Controller x69F0 - x69F7 Alias of Primary IDE controller (dual fifo) x6B76 - x6B76 Alias of ALi M5229 PCI Bus Master IDE Controller x6B76 - x6B76 Alias of Secondary IDE controller (dual fifo) x6BB0 - x6BBB Alias of RAGE LT PRO AGP 2X (English) x6BC0 - x6BDF Alias of RAGE LT PRO AGP 2X (English) x6BF6 - x6BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x6BF6 - x6BF6 Alias of Primary IDE controller (dual fifo) x6D00 - x6D0F Alias of Motherboard resources x6D70 - x6D77 Alias of ALi M5229 PCI Bus Master IDE Controller x6D70 - x6D77 Alias of Secondary IDE controller (dual fifo) x6DF0 - x6DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x6DF0 - x6DF7 Alias of Primary IDE controller (dual fifo) x6F76 - x6F76 Alias of ALi M5229 PCI Bus Master IDE Controller x6F76 - x6F76 Alias of Secondary IDE controller (dual fifo) x6FB0 - x6FBB Alias of RAGE LT PRO AGP 2X (English) x6FC0 - x6FDF Alias of RAGE LT PRO AGP 2X (English) x6FF6 - x6FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x6FF6 - x6FF6 Alias of Primary IDE controller (dual fifo)
Continue with I/O Address
Revised: September 16, 1999
Page 78
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System Memory Catalog
*
>System Unit >System
Interrupts >System DMA >System I/O
>System Memory
>Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Memory Address System Function
x00000000 - x0009FFFF System board extension for
PnP BIOS
x000A0000 - x000AFFFF RAGE LT PRO AGP 2X
(English)
x000B0000 - x000BFFFF RAGE LT PRO AGP 2X
(English)
x000C0000 - x000CBFFF RAGE LT PRO AGP 2X
(English)
x000E0000 - x000FFFFF System board extension for
PnP BIOS
x00100000 - x03FFFFFF System board extension for
PnP BIOS
x04000000 - x04000FFF Generic CardBus Controller
xE0000000 - xE3FFFFFF ALi M1541 AGP System
Controller
xFD000000 - xFDFFFFFF RAGE LT PRO AGP 2X
(English)
xFD000000 - xFECFFFFF PCI standard PCI-to-PCI
bridge
xFE000000 - xFE01FFFF RAGE LT PRO AGP 2X
(English)
xFECFF000 - xFECFFFFF RAGE LT PRO AGP 2X
(English)
xFEDFE000 - xFEDFEFFF ALi PCI to USB Open Host
Controller
xFEDFFC00 - xFEDFFCFF Lucent 56K V.90 PCI DF
Modem
xFFFC0000 - xFFFFFFFF Motherboard resources
Revised: September 16, 1999
Page 79
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Display
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory
>Display
>Memory Expansion
>Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
12.1" Fast Response Color STN SVGA TFT Dsiplay U.S. Metric
Dimensions:
Height
Width
7.83"
10.8"
19.9 cm
25.7 cm
Diagonal Size 12.1 " 30.7 cm
Mounting internal
Number of Colors 16 M
Contrast Ratio Typical 150:1
Brightness Over 120 cd/m~3
Pixel Resolution:
Pitch
Format
Configuration
0.30 x 0.30 mm 800 x 600
RGB Stripe
Backlight Edge Light
Character Display 80 x 25, 80 x 50
Total Power Consumption 5.4 W (max)
14.1" Color TFT 1024 x 768 Display U.S. Metric
Dimensions:
Height
Width
8.43 "
11.2 "
21.42 cm
28.56 cm
Diagonal Size 14.1 " 35.8 cm
Mounting internal
Number of Colors 64 K
Contrast Ratio Typical 150:1
Brightness Over 120 cd/m~3
Pixel Resolution:
Pitch
Format
Configuration
0.279 x 0.279 mm 1024 x 768
RGB Stripe
Backlight Edge Light
Character Display 80 x 25
Total Power Consumption 6.6 W (max)
Revised: September 16, 1999
Page 80
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Memory Expansion
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display
>Memory Expansion
>Battery Pack >Diskette Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Memory Expansion for 32-MB Memory on
System Board
System Board
Memory
(standard)
With Optional
Expansion Memory
Total Memory
32-MB 32-MB 64-MB 32-MB 64-MB 96-MB 32-MB 128-MB 160-MB
Memory Expansion for 64-MB Memory on
System Board
System Board
Memory
(standard)
With Optional
Expansion Memory
Total Memory
64-MB 32-MB 96-MB 64-MB 64-MB 128-MB 64-MB 128-MB 192-MB
Revised: September 16, 1999
Page 81
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Li Ion Battery Pack
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion
>Battery Pack
>Diskette Drive
>Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
US Metric
Dimensions
Height
Length
Width
.81"
3.05"
5.69"
2.05 cm
7.75 cm
14.45 cm
Weight .85 lb .39 kg
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
3.0 Ah
44.4 Wh
Tempature
Operating
Non-operating
32 to 113 F
-4 to 140 F
0 to 45 C
-20 to 60 C
Revised: September 16, 1999
Page 82
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Diskette Drive
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack
>Diskette Drive
>Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
Diskette Size
Light
Height
3.5"
none
.5" / 1.27 cm
Bytes per Sector
Sectors per Track
High density
Low density
512
18 (1.44 MB) /
15 (1.2 MB)
9
Tracks per side
High Density
Low Density
80 (1.44 MB) /
80 (1.2 MB)
80
Access Times
Track-to-Track (high/low)
Average (ms)
Settling Time (ms)
Latency Average
3 ms/6 ms
94 ms/174ms
15 ms
100
Number of Read/Write Heads 2
Revised: September 16, 1999
Page 83
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Hard Drives
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive
>Hard Drives
>CD/DVD Drives
>Modem >AC Adapter >Pin
Assignments
*
4.0 GB Hard Drive
Capacity 4.3 GB
Type 65
Transfer Rate
Media
Interface
60.8 to 107.2 Mb/s
33.3 MB/s
Sector Interleave 1 : 1
Seek Time
Track-to-track
Average Maximum
Rotational Speed
(typical reads including
setting)
2.5 ms
13 ms (read)
23 ms
4200 rpm
Physical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
8647
6
240-250
512
Logical Configuration
Cylinders
Heads
Sectors per Track
Bytes per sector
7944
15 63
512
Buffer Size 512 KB
6.4 GB Hard Drive
Capacity 6.4 GB
Type 65
Transfer Rate:
Media
Interface
60.8 to 107.2 Mb/s
33.3 MB/s
Sector Interleave 1 : 1
Seek Time
Track-to-track
Average Maximum
Rotational Speed
(typical reads including
setting)
2.5 ms
13 ms (read)
23 ms
4200 rpm
Physical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
8647
6
240-250
512
Logical Configuration
Cylinders
Heads
Sectors per Track
Bytes per sector
13424
15 63
512
Buffer Size 512 KB
10 GB Hard Drive
Capacity 10 GB
Type 65
Transfer Rate:
Media
Interface
69 to 118 Mb/s
16.6 MB/s
Sector Interleave 1 : 1
Seek Time
Track-to-track
Average Maximum
Rotational Speed
(typical reads including
setting)
4 ms
12 ms (read)
23 ms
4200 rpm
Physical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
11,968
6
190-330
512
Logical Configuration
Cylinders
Heads
Sectors per Track
Bytes per sector
16,383
15 63
512
Buffer Size 420 KB
Revised: September 16, 1999
Page 84
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
CD/DVD Drives
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives
>CD/DVD Drives
>Modem >AC Adapter >Pin
Assignments
*
24X Max CD-ROM Drive
Applicable Disk
CD-DA, CD-ROM, CD-ROM XA,
CD-1, Photo CD (multisession),
Video CD, CD-R, CD-Extra
(CD+), CD-G, CD-RW
Center Hole Diameter .6" / 15mm
Disc Diameter 12cm, 8cm
Disc Thickness 1.2mm
Track Pitch 1.6um
Access Times
(typical, including
setting)
110 ms
Audio Output Level
Line out
Headphone
+/- 0.27 Vrms
none
Cache Buffer 128 KB
Data Transfer Rate
(typical, including
settings)
3600 KB/s
150 KB/s
16.66 MB/sec
Startup Time < 8 sec
Stop time < 4 sec
4x DVD-ROM Drive
Applicable Disk
DVD-ROM, CD-ROM, CD-XA,
CD-I, Photo CD, Multisession,
Audio, CD-R, CD-RW
Center Hole Diameter .6" / 15mm
Disc Diameter
120 mm (12cm = 4.72 in.) or
80 mm
Disc Thickness 4.7", 3.15" / 12cm, 8cm
Track Pitch 0.74um (DVD)
Laser
Beam Divergence
.05" / 1.2cm
Access Times
(typical, including
setting)
< 150 ms (DVD)
Audio Output Level
Line out
Headphone
0.8 volts RMS
0 - 0.6 volts RMS
Cache Buffer 512 KB/s
Sustained Data Transfer
Rate
5400 KB/s
Startup Time < 15 sec
Stop time < 4 sec
Revised: September 16, 1999
Page 85
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
Modem
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives
>Modem
>AC Adapter >Pin
Assignments
*
Compliance
ITU v.90~6 standard
Full ITU-T V.34 compliance
Full compliance with: V.21, V.22,
V.22bis, V.23, V.32, V.32bis, Bell
03, Bell 212A
Data
Compression
V.42bis/MNP 5
Fax
Modulation
V. 17
V. 21 (Group III Compatible)
V.29
V.27Ter
Command
Set
Hayes AT
Class 1 Fax
Cable 6 Ft. RJ-11 telephone cable
Revised: September 16, 1999
Page 86
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
AC Adapter
*
>System Unit >System
Interrupts >System DMA >System I/O >System
Memory >Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem
>AC Adapter
>Pin Assignments
*
Weight 0.7 lbs/ 0.32 kg
Power Supply (Input) Operating Voltage
Operating Current Operating Frequency Range Maximum Transient
90 to 264 VAC RMS
1.5 A RMS 47 to 63 Hz AC 4KV
Revised: September 16, 1999
Page 87
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Compaq
Prosignia 150 Portable Computers. For more information on connectors, refer
to the section on Rear Connectors.
Click on a link:
Parallel Connector
Serial Connector
Keyboard/Mouse
External VGA Monitor
Universal Serial Bus
Modem
NOTE: The signals in all tables of this appendix are considered active high unless
otherwise indicated by an asterisk (*).
Parallel Connector
Pin Signal Pin Signal
1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low
Return to the top.
Serial Connector
Connector Pin Signal
1 2 3 4 5 6 7 8 9
Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator
Return to the top.
Keyboard/Mouse
Connector Pin Signal
1 2 3 4 5 6
Data 1 Data 2 Ground +5 V Clock 1 Clock 2
Return to the top.
External VGA Monitor
Connector Pin Signal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground Analog Not connected Ground Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock
Return to the top.
Universal Serial Bus
Connector Pin Signal
1 2 3 4
+5V Data ­Data + Ground
Return to the top.
Modem
Connector Pin Signal
1 2 3 4 5 6
Unused Unused Tip Ring Unused Unused
Return to the top.
Revised: September 16, 1999
Page 88
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for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Specifications
System I/O Address
Continued
*
>System Unit >System
Interrupts >System DMA
>System I/O
>System Memory
>Display >Memory
Expansion >Battery Pack >Diskette
Drive >Hard Drives >CD/DVD
Drives >Modem >AC Adapter >Pin
Assignments
*
I/O Address (xxxxx-xxxxx) - System Function
(Shipping Configuration)
x7100 - x710F Alias of Motherboard resources x7170 - x7177 Alias of ALi M5229 PCI Bus Master IDE Controller x7170 - x7177 Alias of Secondary IDE controller (dual fifo) x71F0 - x71F7 Alias of ALi M5229 PCI Bus Master IDE Controller x71F0 - x71F7 Alias of Primary IDE controller (dual fifo) x7376 - x7376 Alias of ALi M5229 PCI Bus Master IDE Controller x7376 - x7376 Alias of Secondary IDE controller (dual fifo) x73B0 - x73BB Alias of RAGE LT PRO AGP 2X (English) x73C0 - x73DF Alias of RAGE LT PRO AGP 2X (English) x73F6 - x73F6 Alias of ALi M5229 PCI Bus Master IDE Controller x73F6 - x73F6 Alias of Primary IDE controller (dual fifo) x7500 - x750F Alias of Motherboard resources x7570 - x7577 Alias of ALi M5229 PCI Bus Master IDE Controller x7570 - x7577 Alias of Secondary IDE controller (dual fifo) x75F0 - x75F7 Alias of ALi M5229 PCI Bus Master IDE Controller x75F0 - x75F7 Alias of Primary IDE controller (dual fifo) x7776 - x7776 Alias of ALi M5229 PCI Bus Master IDE Controller x7776 - x7776 Alias of Secondary IDE controller (dual fifo) x77B0 - x77BB Alias of RAGE LT PRO AGP 2X (English) x77C0 - x77DF Alias of RAGE LT PRO AGP 2X (English) x77F6 - x77F6 Alias of ALi M5229 PCI Bus Master IDE Controller x77F6 - x77F6 Alias of Primary IDE controller (dual fifo) x7900 - x790F Alias of Motherboard resources x7970 - x7977 Alias of ALi M5229 PCI Bus Master IDE Controller x7970 - x7977 Alias of Secondary IDE controller (dual fifo) x79F0 - x79F7 Alias of ALi M5229 PCI Bus Master IDE Controller x79F0 - x79F7 Alias of Primary IDE controller (dual fifo) x7B76 - x7B76 Alias of ALi M5229 PCI Bus Master IDE Controller x7B76 - x7B76 Alias of Secondary IDE controller (dual fifo) x7BB0 - x7BBB Alias of RAGE LT PRO AGP 2X (English) x7BC0 - x7BDF Alias of RAGE LT PRO AGP 2X (English) x7BF6 - x7BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x7BF6 - x7BF6 Alias of Primary IDE controller (dual fifo) x7D00 - x7D0F Alias of Motherboard resources x7D70 - x7D77 Alias of ALi M5229 PCI Bus Master IDE Controller x7D70 - x7D77 Alias of Secondary IDE controller (dual fifo) x7DF0 - x7DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x7DF0 - x7DF7 Alias of Primary IDE controller (dual fifo) x7F76 - x7F76 Alias of ALi M5229 PCI Bus Master IDE Controller x7F76 - x7F76 Alias of Secondary IDE controller (dual fifo) x7FB0 - x7FBB Alias of RAGE LT PRO AGP 2X (English) x7FC0 - x7FDF Alias of RAGE LT PRO AGP 2X (English) x7FF6 - x7FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x7FF6 - x7FF6 Alias of Primary IDE controller (dual fifo) x8100 - x810F Alias of Motherboard resources x8170 - x8177 Alias of ALi M5229 PCI Bus Master IDE Controller x8170 - x8177 Alias of Secondary IDE controller (dual fifo) x81F0 - x81F7 Alias of ALi M5229 PCI Bus Master IDE Controller x81F0 - x81F7 Alias of Primary IDE controller (dual fifo) x8376 - x8376 Alias of ALi M5229 PCI Bus Master IDE Controller x8376 - x8376 Alias of Secondary IDE controller (dual fifo) x83B0 - x83BB Alias of RAGE LT PRO AGP 2X (English) x83C0 - x83DF Alias of RAGE LT PRO AGP 2X (English) x83F6 - x83F6 Alias of ALi M5229 PCI Bus Master IDE Controller x83F6 - x83F6 Alias of Primary IDE controller (dual fifo) x8500 - x850F Alias of Motherboard resources x8570 - x8577 Alias of ALi M5229 PCI Bus Master IDE Controller x8570 - x8577 Alias of Secondary IDE controller (dual fifo) x85F0 - x85F7 Alias of ALi M5229 PCI Bus Master IDE Controller x85F0 - x85F7 Alias of Primary IDE controller (dual fifo) x8776 - x8776 Alias of ALi M5229 PCI Bus Master IDE Controller x8776 - x8776 Alias of Secondary IDE controller (dual fifo) x87B0 - x87BB Alias of RAGE LT PRO AGP 2X (English) x87C0 - x87DF Alias of RAGE LT PRO AGP 2X (English) x87F6 - x87F6 Alias of ALi M5229 PCI Bus Master IDE Controller x87F6 - x87F6 Alias of Primary IDE controller (dual fifo) x8900 - x890F Alias of Motherboard resources x8970 - x8977 Alias of ALi M5229 PCI Bus Master IDE Controller x8970 - x8977 Alias of Secondary IDE controller (dual fifo) x89F0 - x89F7 Alias of ALi M5229 PCI Bus Master IDE Controller x89F0 - x89F7 Alias of Primary IDE controller (dual fifo) x8B76 - x8B76 Alias of ALi M5229 PCI Bus Master IDE Controller x8B76 - x8B76 Alias of Secondary IDE controller (dual fifo) x8BB0 - x8BBB Alias of RAGE LT PRO AGP 2X (English) x8BC0 - x8BDF Alias of RAGE LT PRO AGP 2X (English) x8BF6 - x8BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x8BF6 - x8BF6 Alias of Primary IDE controller (dual fifo) x8D00 - x8D0F Alias of Motherboard resources x8D70 - x8D77 Alias of ALi M5229 PCI Bus Master IDE Controller x8D70 - x8D77 Alias of Secondary IDE controller (dual fifo) x8DF0 - x8DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x8DF0 - x8DF7 Alias of Primary IDE controller (dual fifo) x8F76 - x8F76 Alias of ALi M5229 PCI Bus Master IDE Controller x8F76 - x8F76 Alias of Secondary IDE controller (dual fifo) x8FB0 - x8FBB Alias of RAGE LT PRO AGP 2X (English) x8FC0 - x8FDF Alias of RAGE LT PRO AGP 2X (English) x8FF6 - x8FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x8FF6 - x8FF6 Alias of Primary IDE controller (dual fifo) x9100 - x910F Alias of Motherboard resources x9170 - x9177 Alias of ALi M5229 PCI Bus Master IDE Controller x9170 - x9177 Alias of Secondary IDE controller (dual fifo) x91F0 - x91F7 Alias of ALi M5229 PCI Bus Master IDE Controller x91F0 - x91F7 Alias of Primary IDE controller (dual fifo) x9376 - x9376 Alias of ALi M5229 PCI Bus Master IDE Controller x9376 - x9376 Alias of Secondary IDE controller (dual fifo) x93B0 - x93BB Alias of RAGE LT PRO AGP 2X (English) x93C0 - x93DF Alias of RAGE LT PRO AGP 2X (English) x93F6 - x93F6 Alias of ALi M5229 PCI Bus Master IDE Controller x93F6 - x93F6 Alias of Primary IDE controller (dual fifo) x9500 - x950F Alias of Motherboard resources x9570 - x9577 Alias of ALi M5229 PCI Bus Master IDE Controller x9570 - x9577 Alias of Secondary IDE controller (dual fifo) x95F0 - x95F7 Alias of ALi M5229 PCI Bus Master IDE Controller x95F0 - x95F7 Alias of Primary IDE controller (dual fifo) x9776 - x9776 Alias of ALi M5229 PCI Bus Master IDE Controller x9776 - x9776 Alias of Secondary IDE controller (dual fifo) x97B0 - x97BB Alias of RAGE LT PRO AGP 2X (English) x97C0 - x97DF Alias of RAGE LT PRO AGP 2X (English) x97F6 - x97F6 Alias of ALi M5229 PCI Bus Master IDE Controller x97F6 - x97F6 Alias of Primary IDE controller (dual fifo) x9900 - x990F Alias of Motherboard resources x9970 - x9977 Alias of ALi M5229 PCI Bus Master IDE Controller x9970 - x9977 Alias of Secondary IDE controller (dual fifo) x99F0 - x99F7 Alias of ALi M5229 PCI Bus Master IDE Controller x99F0 - x99F7 Alias of Primary IDE controller (dual fifo) x9B76 - x9B76 Alias of ALi M5229 PCI Bus Master IDE Controller x9B76 - x9B76 Alias of Secondary IDE controller (dual fifo) x9BB0 - x9BBB Alias of RAGE LT PRO AGP 2X (English) x9BC0 - x9BDF Alias of RAGE LT PRO AGP 2X (English) x9BF6 - x9BF6 Alias of ALi M5229 PCI Bus Master IDE Controller x9BF6 - x9BF6 Alias of Primary IDE controller (dual fifo) x9D00 - x9D0F Alias of Motherboard resources x9D70 - x9D77 Alias of ALi M5229 PCI Bus Master IDE Controller x9D70 - x9D77 Alias of Secondary IDE controller (dual fifo) x9DF0 - x9DF7 Alias of ALi M5229 PCI Bus Master IDE Controller x9DF0 - x9DF7 Alias of Primary IDE controller (dual fifo) x9F76 - x9F76 Alias of ALi M5229 PCI Bus Master IDE Controller x9F76 - x9F76 Alias of Secondary IDE controller (dual fifo) x9FB0 - x9FBB Alias of RAGE LT PRO AGP 2X (English) x9FC0 - x9FDF Alias of RAGE LT PRO AGP 2X (English) x9FF6 - x9FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x9FF6 - x9FF6 Alias of Primary IDE controller (dual fifo) xA100 - xA10F Alias of Motherboard resources xA170 - xA177 Alias of ALi M5229 PCI Bus Master IDE Controller xA170 - xA177 Alias of Secondary IDE controller (dual fifo) xA1F0 - xA1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xA1F0 - xA1F7 Alias of Primary IDE controller (dual fifo) xA376 - xA376 Alias of ALi M5229 PCI Bus Master IDE Controller xA376 - xA376 Alias of Secondary IDE controller (dual fifo) xA3B0 - xA3BB Alias of RAGE LT PRO AGP 2X (English) xA3C0 - xA3DF Alias of RAGE LT PRO AGP 2X (English) xA3F6 - xA3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xA3F6 - xA3F6 Alias of Primary IDE controller (dual fifo) xA500 - xA50F Alias of Motherboard resources xA570 - xA577 Alias of ALi M5229 PCI Bus Master IDE Controller xA570 - xA577 Alias of Secondary IDE controller (dual fifo) xA5F0 - xA5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xA5F0 - xA5F7 Alias of Primary IDE controller (dual fifo) xA776 - xA776 Alias of ALi M5229 PCI Bus Master IDE Controller xA776 - xA776 Alias of Secondary IDE controller (dual fifo) xA7B0 - xA7BB Alias of RAGE LT PRO AGP 2X (English) xA7C0 - xA7DF Alias of RAGE LT PRO AGP 2X (English) xA7F6 - xA7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xA7F6 - xA7F6 Alias of Primary IDE controller (dual fifo) xA900 - xA90F Alias of Motherboard resources xA970 - xA977 Alias of ALi M5229 PCI Bus Master IDE Controller xA970 - xA977 Alias of Secondary IDE controller (dual fifo) xA9F0 - xA9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xA9F0 - xA9F7 Alias of Primary IDE controller (dual fifo) xAB76 - xAB76 Alias of ALi M5229 PCI Bus Master IDE Controller xAB76 - xAB76 Alias of Secondary IDE controller (dual fifo) xABB0 - xABBB Alias of RAGE LT PRO AGP 2X (English) xABC0 - xABDF Alias of RAGE LT PRO AGP 2X (English) xABF6 - xABF6 Alias of ALi M5229 PCI Bus Master IDE Controller xABF6 - xABF6 Alias of Primary IDE controller (dual fifo) xAD00 - xAD0F Alias of Motherboard resources xAD70 - xAD77 Alias of ALi M5229 PCI Bus Master IDE Controller xAD70 - xAD77 Alias of Secondary IDE controller (dual fifo) xADF0 - xADF7 Alias of ALi M5229 PCI Bus Master IDE Controller xADF0 - xADF7 Alias of Primary IDE controller (dual fifo) xAF76 - xAF76 Alias of ALi M5229 PCI Bus Master IDE Controller xAF76 - xAF76 Alias of Secondary IDE controller (dual fifo) xAFB0 - xAFBB Alias of RAGE LT PRO AGP 2X (English) xAFC0 - xAFDF Alias of RAGE LT PRO AGP 2X (English) xAFF6 - xAFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xAFF6 - xAFF6 Alias of Primary IDE controller (dual fifo) xB100 - xB10F Alias of Motherboard resources xB170 - xB177 Alias of ALi M5229 PCI Bus Master IDE Controller xB170 - xB177 Alias of Secondary IDE controller (dual fifo) xB1F0 - xB1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xB1F0 - xB1F7 Alias of Primary IDE controller (dual fifo) xB376 - xB376 Alias of ALi M5229 PCI Bus Master IDE Controller xB376 - xB376 Alias of Secondary IDE controller (dual fifo) xB3B0 - xB3BB Alias of RAGE LT PRO AGP 2X (English) xB3C0 - xB3DF Alias of RAGE LT PRO AGP 2X (English) xB3F6 - xB3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xB3F6 - xB3F6 Alias of Primary IDE controller (dual fifo) xB500 - xB50F Alias of Motherboard resources xB570 - xB577 Alias of ALi M5229 PCI Bus Master IDE Controller xB570 - xB577 Alias of Secondary IDE controller (dual fifo) xB5F0 - xB5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xB5F0 - xB5F7 Alias of Primary IDE controller (dual fifo) xB776 - xB776 Alias of ALi M5229 PCI Bus Master IDE Controller xB776 - xB776 Alias of Secondary IDE controller (dual fifo) xB7B0 - xB7BB Alias of RAGE LT PRO AGP 2X (English) xB7C0 - xB7DF Alias of RAGE LT PRO AGP 2X (English) xB7F6 - xB7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xB7F6 - xB7F6 Alias of Primary IDE controller (dual fifo) xB900 - xB90F Alias of Motherboard resources xB970 - xB977 Alias of ALi M5229 PCI Bus Master IDE Controller xB970 - xB977 Alias of Secondary IDE controller (dual fifo) xB9F0 - xB9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xB9F0 - xB9F7 Alias of Primary IDE controller (dual fifo) xBB76 - xBB76 Alias of ALi M5229 PCI Bus Master IDE Controller xBB76 - xBB76 Alias of Secondary IDE controller (dual fifo) xBBB0 - xBBBB Alias of RAGE LT PRO AGP 2X (English) xBBC0 - xBBDF Alias of RAGE LT PRO AGP 2X (English) xBBF6 - xBBF6 Alias of ALi M5229 PCI Bus Master IDE Controller xBBF6 - xBBF6 Alias of Primary IDE controller (dual fifo) xBD00 - xBD0F Alias of Motherboard resources xBD70 - xBD77 Alias of ALi M5229 PCI Bus Master IDE Controller xBD70 - xBD77 Alias of Secondary IDE controller (dual fifo) xBDF0 - xBDF7 Alias of ALi M5229 PCI Bus Master IDE Controller xBDF0 - xBDF7 Alias of Primary IDE controller (dual fifo) xBF76 - xBF76 Alias of ALi M5229 PCI Bus Master IDE Controller xBF76 - xBF76 Alias of Secondary IDE controller (dual fifo) xBFB0 - xBFBB Alias of RAGE LT PRO AGP 2X (English) xBFC0 - xBFDF Alias of RAGE LT PRO AGP 2X (English) xBFF6 - xBFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xBFF6 - xBFF6 Alias of Primary IDE controller (dual fifo) xC100 - xC10F Alias of Motherboard resources xC170 - xC177 Alias of ALi M5229 PCI Bus Master IDE Controller xC170 - xC177 Alias of Secondary IDE controller (dual fifo) xC1F0 - xC1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xC1F0 - xC1F7 Alias of Primary IDE controller (dual fifo) xC376 - xC376 Alias of ALi M5229 PCI Bus Master IDE Controller xC376 - xC376 Alias of Secondary IDE controller (dual fifo) xC3B0 - xC3BB Alias of RAGE LT PRO AGP 2X (English) xC3C0 - xC3DF Alias of RAGE LT PRO AGP 2X (English) xC3F6 - xC3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xC3F6 - xC3F6 Alias of Primary IDE controller (dual fifo) xC500 - xC50F Alias of Motherboard resources xC570 - xC577 Alias of ALi M5229 PCI Bus Master IDE Controller xC570 - xC577 Alias of Secondary IDE controller (dual fifo) xC5F0 - xC5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xC5F0 - xC5F7 Alias of Primary IDE controller (dual fifo) xC776 - xC776 Alias of ALi M5229 PCI Bus Master IDE Controller xC776 - xC776 Alias of Secondary IDE controller (dual fifo) xC7B0 - xC7BB Alias of RAGE LT PRO AGP 2X (English) xC7C0 - xC7DF Alias of RAGE LT PRO AGP 2X (English) xC7F6 - xC7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xC7F6 - xC7F6 Alias of Primary IDE controller (dual fifo) xC900 - xC90F Alias of Motherboard resources xC970 - xC977 Alias of ALi M5229 PCI Bus Master IDE Controller xC970 - xC977 Alias of Secondary IDE controller (dual fifo) xC9F0 - xC9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xC9F0 - xC9F7 Alias of Primary IDE controller (dual fifo) xCB76 - xCB76 Alias of ALi M5229 PCI Bus Master IDE Controller xCB76 - xCB76 Alias of Secondary IDE controller (dual fifo) xCBB0 - xCBBB Alias of RAGE LT PRO AGP 2X (English) xCBC0 - xCBDF Alias of RAGE LT PRO AGP 2X (English) xCBF6 - xCBF6 Alias of ALi M5229 PCI Bus Master IDE Controller xCBF6 - xCBF6 Alias of Primary IDE controller (dual fifo) xCD00 - xCD0F Alias of Motherboard resources xCD70 - xCD77 Alias of ALi M5229 PCI Bus Master IDE Controller xCD70 - xCD77 Alias of Secondary IDE controller (dual fifo) xCDF0 - xCDF7 Alias of ALi M5229 PCI Bus Master IDE Controller xCDF0 - xCDF7 Alias of Primary IDE controller (dual fifo) xCF76 - xCF76 Alias of ALi M5229 PCI Bus Master IDE Controller xCF76 - xCF76 Alias of Secondary IDE controller (dual fifo) xCFB0 - xCFBB Alias of RAGE LT PRO AGP 2X (English) xCFC0 - xCFDF Alias of RAGE LT PRO AGP 2X (English) xCFF6 - xCFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xCFF6 - xCFF6 Alias of Primary IDE controller (dual fifo) xD100 - xD10F Alias of Motherboard resources xD170 - xD177 Alias of ALi M5229 PCI Bus Master IDE Controller xD170 - xD177 Alias of Secondary IDE controller (dual fifo) xD1F0 - xD1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xD1F0 - xD1F7 Alias of Primary IDE controller (dual fifo) xD376 - xD376 Alias of ALi M5229 PCI Bus Master IDE Controller xD376 - xD376 Alias of Secondary IDE controller (dual fifo) xD3B0 - xD3BB Alias of RAGE LT PRO AGP 2X (English) xD3C0 - xD3DF Alias of RAGE LT PRO AGP 2X (English) xD3F6 - xD3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xD3F6 - xD3F6 Alias of Primary IDE controller (dual fifo) xD500 - xD50F Alias of Motherboard resources xD570 - xD577 Alias of ALi M5229 PCI Bus Master IDE Controller xD570 - xD577 Alias of Secondary IDE controller (dual fifo) xD5F0 - xD5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xD5F0 - xD5F7 Alias of Primary IDE controller (dual fifo) xD776 - xD776 Alias of ALi M5229 PCI Bus Master IDE Controller xD776 - xD776 Alias of Secondary IDE controller (dual fifo) xD7B0 - xD7BB Alias of RAGE LT PRO AGP 2X (English) xD7C0 - xD7DF Alias of RAGE LT PRO AGP 2X (English) xD7F6 - xD7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xD7F6 - xD7F6 Alias of Primary IDE controller (dual fifo) xD900 - xD90F Alias of Motherboard resources xD970 - xD977 Alias of ALi M5229 PCI Bus Master IDE Controller xD970 - xD977 Alias of Secondary IDE controller (dual fifo) xD9F0 - xD9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xD9F0 - xD9F7 Alias of Primary IDE controller (dual fifo) xDB76 - xDB76 Alias of ALi M5229 PCI Bus Master IDE Controller xDB76 - xDB76 Alias of Secondary IDE controller (dual fifo) xDBB0 - xDBBB Alias of RAGE LT PRO AGP 2X (English) xDBC0 - xDBDF Alias of RAGE LT PRO AGP 2X (English) xDBF6 - xDBF6 Alias of ALi M5229 PCI Bus Master IDE Controller xDBF6 - xDBF6 Alias of Primary IDE controller (dual fifo) xDD00 - xDD0F Alias of Motherboard resources xDD70 - xDD77 Alias of ALi M5229 PCI Bus Master IDE Controller xDD70 - xDD77 Alias of Secondary IDE controller (dual fifo) xDDF0 - xDDF7 Alias of ALi M5229 PCI Bus Master IDE Controller xDDF0 - xDDF7 Alias of Primary IDE controller (dual fifo) xDF76 - xDF76 Alias of ALi M5229 PCI Bus Master IDE Controller xDF76 - xDF76 Alias of Secondary IDE controller (dual fifo) xDFB0 - xDFBB Alias of RAGE LT PRO AGP 2X (English) xDFC0 - xDFDF Alias of RAGE LT PRO AGP 2X (English) xDFF6 - xDFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xDFF6 - xDFF6 Alias of Primary IDE controller (dual fifo) xE000 - xEFFF PCI standard PCI-to-PCI bridge xE100 - xE10F Alias of Motherboard resources xE170 - xE177 Alias of ALi M5229 PCI Bus Master IDE Controller xE170 - xE177 Alias of Secondary IDE controller (dual fifo) xE1F0 - xE1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xE1F0 - xE1F7 Alias of Primary IDE controller (dual fifo) xE376 - xE376 Alias of ALi M5229 PCI Bus Master IDE Controller xE376 - xE376 Alias of Secondary IDE controller (dual fifo) xE3B0 - xE3BB Alias of RAGE LT PRO AGP 2X (English) xE3C0 - xE3DF Alias of RAGE LT PRO AGP 2X (English) xE3F6 - xE3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xE3F6 - xE3F6 Alias of Primary IDE controller (dual fifo) xE500 - xE50F Alias of Motherboard resources xE570 - xE577 Alias of ALi M5229 PCI Bus Master IDE Controller xE570 - xE577 Alias of Secondary IDE controller (dual fifo) xE5F0 - xE5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xE5F0 - xE5F7 Alias of Primary IDE controller (dual fifo) xE776 - xE776 Alias of ALi M5229 PCI Bus Master IDE Controller xE776 - xE776 Alias of Secondary IDE controller (dual fifo) xE7B0 - xE7BB Alias of RAGE LT PRO AGP 2X (English) xE7C0 - xE7DF Alias of RAGE LT PRO AGP 2X (English) xE7F6 - xE7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xE7F6 - xE7F6 Alias of Primary IDE controller (dual fifo) xE800 - xE8FF RAGE LT PRO AGP 2X (English) xE900 - xE90F Alias of Motherboard resources xE970 - xE977 Alias of ALi M5229 PCI Bus Master IDE Controller xE970 - xE977 Alias of Secondary IDE controller (dual fifo) xE9F0 - xE9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xE9F0 - xE9F7 Alias of Primary IDE controller (dual fifo) xEB76 - xEB76 Alias of ALi M5229 PCI Bus Master IDE Controller xEB76 - xEB76 Alias of Secondary IDE controller (dual fifo) xEBB0 - xEBBB Alias of RAGE LT PRO AGP 2X (English) xEBC0 - xEBDF Alias of RAGE LT PRO AGP 2X (English) xEBF6 - xEBF6 Alias of ALi M5229 PCI Bus Master IDE Controller xEBF6 - xEBF6 Alias of Primary IDE controller (dual fifo) xED00 - xED0F Alias of Motherboard resources xED70 - xED77 Alias of ALi M5229 PCI Bus Master IDE Controller xED70 - xED77 Alias of Secondary IDE controller (dual fifo) xEDF0 - xEDF7 Alias of ALi M5229 PCI Bus Master IDE Controller xEDF0 - xEDF7 Alias of Primary IDE controller (dual fifo) xEF76 - xEF76 Alias of ALi M5229 PCI Bus Master IDE Controller xEF76 - xEF76 Alias of Secondary IDE controller (dual fifo) xEFB0 - xEFBB Alias of RAGE LT PRO AGP 2X (English) xEFC0 - xEFDF Alias of RAGE LT PRO AGP 2X (English) xEFF6 - xEFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xEFF6 - xEFF6 Alias of Primary IDE controller (dual fifo) xF100 - xF10F Alias of Motherboard resources xF170 - xF177 Alias of ALi M5229 PCI Bus Master IDE Controller xF170 - xF177 Alias of Secondary IDE controller (dual fifo) xF1F0 - xF1F7 Alias of ALi M5229 PCI Bus Master IDE Controller xF1F0 - xF1F7 Alias of Primary IDE controller (dual fifo) xF376 - xF376 Alias of ALi M5229 PCI Bus Master IDE Controller xF376 - xF376 Alias of Secondary IDE controller (dual fifo) xF3B0 - xF3BB Alias of RAGE LT PRO AGP 2X (English) xF3C0 - xF3DF Alias of RAGE LT PRO AGP 2X (English) xF3F6 - xF3F6 Alias of ALi M5229 PCI Bus Master IDE Controller xF3F6 - xF3F6 Alias of Primary IDE controller (dual fifo) xF500 - xF50F Alias of Motherboard resources xF570 - xF577 Alias of ALi M5229 PCI Bus Master IDE Controller xF570 - xF577 Alias of Secondary IDE controller (dual fifo) xF5F0 - xF5F7 Alias of ALi M5229 PCI Bus Master IDE Controller xF5F0 - xF5F7 Alias of Primary IDE controller (dual fifo) xF776 - xF776 Alias of ALi M5229 PCI Bus Master IDE Controlle xF776 - xF776 Alias of Secondary IDE controller (dual fifo) xF7B0 - xF7BB Alias of RAGE LT PRO AGP 2X (English) xF7C0 - xF7DF Alias of RAGE LT PRO AGP 2X (English) xF7F6 - xF7F6 Alias of ALi M5229 PCI Bus Master IDE Controller xF7F6 - xF7F6 Alias of Primary IDE controller (dual fifo) xF800 - xF8FF Lucent 56K V.90 PCI DF Modem xF900 - xF90F Alias of Motherboard resources xF970 - xF977 Alias of ALi M5229 PCI Bus Master IDE Controller xF970 - xF977 Alias of Secondary IDE controller (dual fifo) xF9F0 - xF9F7 Alias of ALi M5229 PCI Bus Master IDE Controller xF9F0 - xF9F7 Alias of Primary IDE controller (dual fifo) xFB76 - xFB76 Alias of ALi M5229 PCI Bus Master IDE Controller xFB76 - xFB76 Alias of Secondary IDE controller (dual fifo) xFBB0 - xFBBB Alias of RAGE LT PRO AGP 2X (English) xFBC0 - xFBDF Alias of RAGE LT PRO AGP 2X (English) xFBF6 - xFBF6 Alias of ALi M5229 PCI Bus Master IDE Controller xFBF6 - xFBF6 Alias of Primary IDE controller (dual fifo) xFC78 - xFC7F Lucent 56K V.90 PCI DF Modem xFC88 - xFC8B ESS SOLO-1 PCI AudioDrive xFC8C - xFC8F ESS SOLO-1 PCI AudioDrive xFC90 - xFC97 Primary IDE controller (dual fifo) xFC90 - xFC9F ALi M5229 PCI Bus Master IDE Controller xFC98 - xFC9F Secondary IDE controller (dual fifo) xFCA0 - xFCAF ESS SOLO-1 PCI AudioDrive xFCB0 - xFCBF ESS SOLO-1 PCI AudioDrive xFCC0 - xFCFF ESS SOLO-1 PCI AudioDrive xFD00 - xFD0F Alias of Motherboard resources xFD70 - xFD77 Alias of ALi M5229 PCI Bus Master IDE Controller xFD70 - xFD77 Alias of Secondary IDE controller (dual fifo) xFDF0 - xFDF7 Alias of ALi M5229 PCI Bus Master IDE Controller xFDF0 - xFDF7 Alias of Primary IDE controller (dual fifo) xFF76 - xFF76 Alias of ALi M5229 PCI Bus Master IDE Controller xFF76 - xFF76 Alias of Secondary IDE controller (dual fifo) xFFB0 - xFFBB Alias of RAGE LT PRO AGP 2X (English) xFFC0 - xFFDF Alias of RAGE LT PRO AGP 2X (English) xFFF6 - xFFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xFFF6 - xFFF6 Alias of Primary IDE controller (dual fifo)
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Revised: September 16, 1999
Page 89
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Troubleshooting
Contacting Compaq Support
.on
>Preliminaries >Clearing
CMOS >Power-on
Self-test >Compaq
Diagnostics >Diagnostic
Error codes >Test Utilities >Solving
Minor Problems
>Contacting Compaq
.
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Hardware configuration Type of printer connected Hardware/software being used Printed result of Computer Checkup (TEST) Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
IMPORTANT:
Ensure that there is not a diskette in the diskette drive and that there are no PC Cards in the PC slots.
4. Close the display and all exterior doors of the computer.
5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.
Revised: September 16, 1999
Page 90
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
System Unit
* >System Unit
>Mass Storage Devices
>Board Components
>Cable Kit >Hardware Kit >Plastics Kit >Display
Assembly >Miscellaneous
Parts >Documentation
& Software
*
Description
Spare Part
Number
1 Keyboard
US
Int'l
UK
France
Japan
134092-001 134092-002 134092-031 134092-051 134092-291
2 Palmrest
Cover
w/TouchPad
and Button
Board
134085-001
2 Palmrest
Cover
w/TouchPad
and Button
Board--for
14.1"
monitor
134086-001
3 Upper CPU
Cover
w/Power
Switch
134088-001
4 Speaker
Assembly
w/Enclosures
& Cables
352889-001
5 Base
Enclosure
134087-001 161065-001
6 Battery Pack
Li Ion 388647-001
Revised: September 16, 1999
Page 91
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Mass Storage Devices
*
>System Unit
>Mass Storage Devices
>Board Components
>Cable Kit >Hardware Kit >Plastics Kit >Display
Assembly >Miscellaneous
Parts >Documentation
& Software
*
Description Part
Number
1 Hard Drives
4.0-GB 123927-001
4.3-GB 154475-001
6.4-GB 123928-001
10.0-GB 118166-001
2 1.44-MB
Diskette Drive
134089-001
3 4x DVD
Drive
134084-001
24x CD Drive
134083-001
Revised: September 16, 1999
Page 92
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Board Components
.
>System Unit >Mass Storage
Devices
>Board Components
>Cable Kit >Hardware Kit >Plastics Kit >Display
Assembly >Miscellaneous
Parts >Documentation
& Software
.
Description Spare Part
Number
1 Heatspreader 152620-001 2 Voltage
Convertor Board
352891-001
3 Modem 56K Data/Fax w/o
SRAM US 400445-001 International 134136-021
4 AMD K6-2 Processors:
350-Mhz 122698-001 380-Mhz 123923-001
400-MHz 134079-001
433-Mhz 158851-001
475-MHz 161064-001
5 System Boards
System Board I/O
400440-001
System Board I/O with 1MB Cache
158849-001
6 Fan
Assembly
400444-001
7 System memory
32-MB 122699-001 64-MB 122700-001
Revised: September 16, 1999
Page 93
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Miscellaneous Cables Kit
*
>System Unit >Mass Storage
Devices >Board
Components
>Cable Kit
>Hardware Kit >Plastics Kit >Display
Assembly >Miscellaneous
Parts >Documentation
& Software
*
Spare Part
Number:
330946-001
1 Diskette
Drive Cable
2 CD or DVD
Drive Cable
3 Modem
Cable
Revised: September 16, 1999
Page 94
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Miscellaneous Hardware Kit
*
>System Unit >Mass Storage
Devices >Board
Components >Cable Kit
>Hardware Kit
>Plastics Kit >Display
Assembly >Miscellaneous
Parts >Documentation
& Software
*
Spare Part Number:
346853-001
Description Quantity
1 Hard Drive
Mounting Bracket
1 each
2 LCD Guide
FPC
1 each
3 Spring
Torsion PCMCIA
4 each
Revised: September 16, 1999
Page 95
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Miscellaneous Plastics Kit
*
>System Unit >Mass Storage
Devices >Board
Components >Cable Kit >Hardware Kit
>Plastics Kit
>Display Assembly
>Miscellaneous Parts
>Documentation & Software
*
Spare Part Number:
134090-001
Description Quantity
1 Door,
Battery Pack
1 each
2 Cover,
Memory Module
1 each
3 Door,
PCMCIA
1 each
4 Display
Hinge Cover, (Left)
1 each
5 Display
Hinge Cover, (Right)
1 each
6 CD Drive
Guide
1 each
7 Rubber
Plug (A)
4 each
8 Rubber
Plug (B)
4 each
9 Rubber
Foot
8 each
10 Latch
(Right)
2 each
11 Latch
(Left)
2 each
Revised: September 16, 1999
Page 96
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Display Panel Assembly
*
>System Unit >Mass Storage
Devices >Board
Components >Cable Kit >Hardware Kit >Plastics Kit
>Display Assembly
>Miscellaneous Parts
>Documentation & Software
*
Description
Spare Part
Number
12.1 TFT w/LVDS
134081-001
14.1 TFT w/LVDS
134082-001
Revised: September 16, 1999
Page 97
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Miscellaneous Parts
*
>System Unit >Mass Storage
Devices >Board
Components >Cable Kit >Hardware Kit >Plastics Kit >Display
Assembly
>Miscellaneous Parts
>Documentation & Software
*
Description Part
Number
1 AC Adapter 298239-001
2 Port
Replicator
102270-001
Parts Not Shown:
Description
Part
Number
Misc.
Screw Kit
330959-001
Logo Kit 134091-001
Return Kit 293799-001
AC Power Cord
USA 293831-001
Int'l 293831-002
UK 293831-031
Japan 293831-291
Revised: September 16, 1999
Page 98
MAINTENANCE & SERVICE GUIDE
for Prosignia 150 Series Computer
Index Page Preface -or- Notice Specifications Battery Pack
Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement
Illustrated Parts Catalog
Documentation & Software
.
>System Unit >Mass Storage
Devices >Board
Components >Cable Kit >Hardware Kit >Plastics Kit >Display
Assembly >Miscellaneous
Parts
>Documentation & Software
.
Description Spare Part
Number
Quick Restore, Windows 98
USA
118621-001
France
118621-051
Quick Reference Guide
(quarterly subscription)
184960-001
QuickFind for Windows, United States
137906-xxx
*QuickFind is updated monthly. To
complete the QuickFind part number, add the suffix from the table below for the desired month. If you do not specify the 3-digit suffix, the default is the current month in which the order is placed.
QuickFind Part Number Suffix
Suffix Month Suffix Month
-001
January
-007
July
-002
February
-008
August
-003
March
-009
September
-004
April
-010
October
-005
May
-011
November
-006
June
-012
December
Revised: September 16, 1999
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