First Edition (June 1999)
Part Number 141555-001
Compaq Computer Corporation
Notice
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Compaq Server Console Switch User Guide
First Edition (June 1999)
Part Number 141555-001
Contents
About This Guide
Text Conventions........................................................................................................vii
Symbols in Text........................................................................................................ viii
Symbols on Equipment............................................................................................. viii
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between
USER INPUTUser input appears in a different typeface and in
FILENAMESFile names appear in uppercase italics.
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed to type information, type
EnterWhen you are instructed to enter information, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
viii Compaq Server Console Switch User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Rack Stability
About This Guide ix
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
n The leveling jacks are extended to the floor.
n The full weight of the rack rests on the leveling jacks.
n The stabilizing feet are attached to the rack, if it is a single-rack
installation.
n The racks are coupled in multiple-rack installations.
n A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
For continuous quality improvement, calls may be recorded or monitored.
1
. This service is available 24 hours a day, 7 days a week.
x Compaq Server Console Switch User Guide
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
n Technical support registration number (if applicable)
n Product serial number(s)
n Product model name(s) and number(s)
n Applicable error messages
n Add-on boards or hardware
n Third-party hardware or software
n Operating system type and revision level
n Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
n In the United States, call 1-800-345-1518.
n In Canada, call 1-800-263-5868.
n Elsewhere, see the Compaq website for locations and telephone
numbers.
Product Overview
The family of Compaq Server Console Switches enables you to control large
computer networks using a single keyboard, monitor, and mouse. On a single
video screen, you can select as many as 64 computers running different
operating systems.
The 4-Port and 8-Port switches use an On-Screen Display (OSD) interface,
which has intuitive menus for accessing each attached computer. Computers
can be identified by name or number, enabling you to view and select server
names that make sense to you. The 2-Port switch uses a simplified OSD.
Chapter
1
Introduction
A typical Compaq Server Console Switch, also know as keyboard/monitor
mouse (KMM) or keyboard/video/mouse (KVM), configuration consists of the
console (monitor, keyboard, and mouse), the switch unit, and the attached
computers. You can choose from a single-user system or a multiple-user
system. Additional Server Console Switches can be connected to the primary
switch, called tiering, to increase computer access from 4 or 8 computers to as
many as 64 computers. Tiering allows you to modify your Server Console
Switch system, as your network system needs change.
Two 8-Port switch units offer dual console capabilities, allowing switch
configurations to be controlled from more than one location or by more than
one user.
To switch between computers you simply type a command at the keyboard.
The selected computer receives characters typed at the keyboard and displays
its video output on the monitor. You can also use the mouse to interact with
the graphic interface of the selected computer.
1-2 Compaq Server Console Switch User Guide
The Compaq Server Console Switch family of products is available in
2-, 4-, and 8-Port versions and can be used in various configurations to
accommodate large or small systems. All versions are packaged in spaceefficient 1U height (1.71-inch) cases.
This chapter provides an overview of the Server Console Switch features,
functionality, and sample configurations.
Features
You can use the Server Console Switch in various configurations to connect
from 2 to 64 servers.
The features of the Server Console Switch include:
■
On-Screen Display (OSD) — Displays system-related information on
the monitor, such as power-up test data and configuration menus.
■
Programmable Scanning — Evaluates system performance by
sequentially scanning any or all of the computers in the system.
Programmable scanning allows you to determine which computers to
include as well as the duration of the connection.
■
Configuration NVRAM — Makes it easy to set configuration
information using commands entered from the keyboard. The NVRAM
(non-volatile RAM) stores the resulting configuration until you decide
to change the information, even if the unit loses power.
■
Hardware Reset Switch — Resets the unit without interrupting power
to the system if the keyboard or mouse communication is disrupted.
■
Password Protection — Protects against unauthorized users by
providing a password option for security purposes.
■
Switch Firmware Update — Allows quick and easy update since the
application code of the switch resides in FLASH. The port
communications settings are automatically configured to allow direct
downloading from the connected computer.
■
Alternate Language Selection — Provides alternate languages,
available on the Compaq Server Console Switch Software Utility CD.
(Not available for use with the 2-Port switch.) See this CD for additional
information.
■
Support for Optional Switch Box Connector Kit — Provides frontal
access to the 4- or 8-Port switches for a keyboard, monitor, mouse, and
power cord.
Configurations
There are many ways to configure your Server Console Switch to meet your
specific organizational needs. Additional information on configuring multiple
Server Console Switches can be found in Chapter 3.
■
A single switch box is used to connect four or eight servers. In this
configuration, the keyboard, monitor, and mouse are connected directly
to the unit by their respective cables. You can connect the Server
Console Switch to servers located in the same or adjoining racks.
See Figure 1-1.
Introduction 1-3
Keyboard,
Mouse,
and
Video Cables
HYDR-001.EPS
Figure 1-1. Single 4-Port unit
1-4 Compaq Server Console Switch User Guide
HYDR-002.EPS
Secondary Switch
Keyboard,
Mouse,
and
Video Cables
Primary Switch
■
You can tier multiple Server Console Switch units to connect up to
64 servers. This configuration is illustrated in Figure 1-2, where the
secondary unit’s device port is connected to one of the computer ports
on the original, or primary unit. Multiple Server Console Switch units
can be tiered from the primary unit.
Figure 1-2. Tiered configuration
■
The Dual Console 8-Port models allow you to set up two consoles, as
shown in Figure 1-3, so that your switch system can be controlled from
more than one location, or by two users.
Keyboard,
Mouse,
Video Cables
and
Introduction 1-5
Figure 1-3. Dual console configuration
1-6 Compaq Server Console Switch User Guide
Available Models
The Server Console Switch is available in 2-, 4-, or 8-Port versions. Table 1-1
shows a comparison of these models.
Table 1-1
Model Comparison Chart
2-Port4-Port8-PortDual
Console
8-Port
# of computer ports 24888
# of consoles (monitor,
keyboard, mouse)
# of tiered computersN/A32646464
Switch connection mode
control
Power Supply110/220V AC110/220V AC110/220V AC110/220V AC48V DC
11122
NoNoNoYesYes
Dual
Console
8-Port DC
Chapter
Hardware Installation
This chapter provides hardware installation information for the Compaq
Server Console Switch.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that the following items are completed BEFORE performing any work on
the rack:
■
The leveling jacks are extended to the floor.
■
The full weight of the rack rests on the leveling jacks.
■
The stabilizing feet are attached to the rack, if it is a single-rack
installation.
2
■
The racks are coupled in multiple-rack installations.
■
Only one component is extended at a time. (A rack may become unstable if
more than one component is extended for any reason.)
2-2 Compaq Server Console Switch User Guide
Installation Checklist
Ensure that you have the following items available before beginning
installation:
■
Compaq Server Console Switch Rack Option Kit
q Main switch unit
q Power cord (except Dual Console 8-Port DC model)
q Rails with hardware
q Compaq Server Console Switch User Guide
q Serial cable
q Warranty Card
You must supply:
■
Interconnecting cables for video, keyboard, and mouse (included in
2-Port Rack Option Kit)
■
Monitor, keyboard, and mouse for each user console
2-Port 0U Installation
The 2-Port unit should only be installed using the side-mount procedure
described below.
1. Attach the side-mount rails to your 2-Port unit.
Figure 2-1. Attaching the 2-Port side-mount rails
2. Slide the tabs on the rails into the same U location on each side of the
rack.
Hardware Installation 2-3
Figure 2-2. Mounting the 2-Port unit to the side of the rack
2-4 Compaq Server Console Switch User Guide
3. Use a screw on each side to secure the side-mounted unit to the rack.
Figure 2-3. Securing the 2-Port side-mount installation
Connecting the 2-Port Keyboard/Video/Mouse
Cable
Connect the 2-Port KVM cable as shown in Figure 2-4.
WARNING: To reduce the risk of electric shock or damage to your equipment:
■
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■
Plug the power cord into a grounded (earthed) outlet that is easily
accessible at all times.
■
Disconnect the power from the unit by unplugging the power cord from
either the electrical outlet or the unit.
Hardware Installation 2-5
1
2
3
4
5
Figure 2-4. Connecting the 2-Port KVM cable
å Keyboard, monitor, and mouse connectors to computer 1
Monitor connector to switch box console
ê Keyboard and mouse connectors to the switch box console
Keyboard, monitor, and mouse connectors to computer 2
Power cord
2-6 Compaq Server Console Switch User Guide
4-Port and 8-Port Side-Mount 0U
Installation
Use the following procedure to install the 4-Port, 8-Port, or Dual Console
8-Port units on the side of a rack.
1. Attach the side-mount rails to your Server Console Switch unit.
Figure 2-5. Attaching the side-mount rails
2. Slide the tabs on the rails into the same U location on each side of the
rack.
Figure 2-6. Mounting the unit to the side of the rack
Hardware Installation 2-7
3. Use a screw on each side to secure the side-mounted unit to the rack.
Figure 2-7. Securing the side-mount installation
2-8 Compaq Server Console Switch User Guide
4-Port and 8-Port Rear Rack 0U
Installation
If you are using your 4-Port, 8-Port, or Dual Console 8-Port unit in
conjunction with the Compaq 1U Keyboard Drawer Rack Option Kit, no
additional rack space is required.
Attaching the slide rail brackets
1. Attach the rails to each side of the switch box, using the screws
provided.
Figure 2-8. Attaching the slide rail brackets
Hardware Installation 2-9
2. Verify that a cage nut has been installed under the rail at the rear of the
rack.
Figure 2-9. Installing cage nut in the rear of the rack
NOTE: If a cage nut was not installed during the installation of the 1U Keyboard Drawer,
this option must be removed and reinstalled with the cage nut in place.
3. Slide the switch box with rails into the rail mounting brackets.
Figure 2-10. Sliding the switch box into the rack
2-10 Compaq Server Console Switch User Guide
4. Use two M6 screws to secure the rails to the back of the rack.
Figure 2-11. Securing the rails
4-Port and 8-Port Standard 1U
Installation
Use the following procedure to install the 4-Port, 8-Port, or Dual Console
8-Port units in a rack in a standard 1U configuration.
Attaching the slide rail brackets
Figure 2-12 shows how to attach the slide rail brackets to the switch box.
Hardware Installation 2-11
Figure 2-12. Attaching the slide rail brackets
Measuring with the template
From the printed report generated by the Rack Builder software, determine the
rack position of the keyboard drawer. Then, measuring from the top of the
component below, use the template to carefully measure on the front and rear
of the rack frame to mark the attachment points for the mounting brackets and
rear cage nuts.
2-12 Compaq Server Console Switch User Guide
When using the template on the back of the rack, mark the rack at the top of
the template to help align the next component.
Figure 2-13. Measuring with the template
Attaching the adjustable rack-mounting brackets
To attach the adjustable rack-mounting brackets:
1. Loosely attach the wing nuts å to allow adjustment of the length of the
rails to fit your rack.
1
2
Figure 2-14. Adjusting the length of a rack-mounting bracket
Hardware Installation 2-13
2. Insert a cage nut in the marked hole on the rear or the rack.
Figure 2-15. Inserting a cage nut
3. Insert an adjustable rack-mounting bracket into the rack and hook the
tabs into the appropriate holes in the rear of the rack, aligning the screw
holes at the front of the rack.
Figure 2-16. Attaching the mounting brackets to the rear of the rack
2-14 Compaq Server Console Switch User Guide
4. Use two M6 screws to attach the mounting bracket to the front of the
rack.
Figure 2-17. Attaching the mounting brackets to the front of the rack
5. Tighten the wing nuts.
Rack-mount Installation
Slide the switch box into the rack-mount brackets as shown in Figure 2-18,
then secure with a screw on each side.
Figure 2-18. Sliding the switch box into the rack-mount brackets
Cover Panel Installation
After the unit is fully installed, secure the front cover panel using the middle
hole, as shown in Figure 2-19.
Figure 2-19. Securing the front cover panel
NOTE: This installation supports the optional Switch Box Connector Kit, which provides
frontal access to a 4- or 8-Port switch for a keyboard, monitor, mouse, and power cord. If
desired, use this option in place of the front cover panel.
Hardware Installation 2-15
Completing the Installation
After your Server Console Switch is installed in the rack using one of the
methods listed in this chapter, proceed to Chapter 3, “Cabling.”
Cable Information
Cable length affects video quality as well as keyboard and mouse data timing.
The maximum cable length is determined in part by the computer and
peripherals used. Not all systems give satisfactory results at the maximum
length.
Cable Locking Mechanism
Chapter
Cabling
3
The keyboard and mouse cable options for the 4-Port, 8-Port, and Dual
Console 8-Port units have a locking mechanism to provide a secure
connection. You must use proper procedures when disconnecting these cables.
CAUTION: Failure to follow proper disconnect procedures could result in
damage to the cable or your unit.
3-2 Compaq Server Console Switch User Guide
To properly disconnect the keyboard or mouse cable:
å Grasp the housing.
Slide it back to release the locking mechanism.
ê Remove the cable.
1
2
3
Figure 3-1. Disconnecting the keyboard or mouse cable
To insert the cable, simply plug it into the appropriate connector. The locking
mechanism automatically locks the cable in place.
You should connect the cables to the switch in this order:
1. Mouse
2. Monitor
3. Keyboard
This cable connection sequence is particularly important later when you install
new devices to your system. You can connect a mouse and/or keyboard to the
switch when the system is running. When you connect the new device, the
switch recognizes the device and configures it to the settings of the currently
selected computer. This allows you to replace failed devices without having to
restart the system.
Whenever you make changes to the switch system, you should save the
hardware configuration settings. If you do not save the settings, they are lost
when power is lost or turned off. To reestablish keyboard and mouse
communication to the switch, you might have to reboot each computer. To
save your hardware settings, click Snapshot on the Commands screen. See
Chapter 4 for additional information on using the OSD.
Connecting the Cables
WARNING: To reduce the risk of electric shock or damage to your equipment:
■
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■
Plug the power cord into a grounded (earthed) outlet that is easily
accessible at all times.
■
Disconnect the power from the unit by unplugging the power cord from
either the electrical outlet or the unit.
Figures 3-2 through 3-6 show the location of the keyboard, monitor and mouse
ports for each of the switch boxes.
1. Connect the mouse, video, and keyboard cables to the appropriate
switch connectors. Note that all keyboard and mouse cables are 6-pin
mini-DIN PS/2 style, and all the video cables are 15-pin VGA/SVGA
style. (These connectors are located on the left rear of each of the switch
boxes, with additional connectors on the front for the Dual Console
8-Port switches.)
Cabling 3-3
Figure 3-2. 2-Port connectors
Figure 3-3. 4-Port connectors
Figure 3-4. 8-Port connectors
Figure 3-5. Dual Console 8-Port AC connectors
3-4 Compaq Server Console Switch User Guide
Figure 3-6. Dual Console 8-Port DC connectors
2. Decide which computer is to be connected to port 1. Connect the
computer’s mouse to the appropriate connector beneath the port
labeled 1. Connect the computer’s monitor to the 15-pin VGA
connector. Connect the computer’s keyboard to the appropriate
connector. Bundle and label the cables for easy identification.
3. Repeat step 2 for all remaining computers to be connected to the switch
box.
WARNING: To reduce the risk of electric shock or damage to your equipment,
do not disable the power cord grounding feature. This equipment is designed to
be connected to a grounded (earthed) power outlet that is easily accessible to
the operator. The grounding plug is an important safety feature.
4. Connect the power cord to the switch box.
Connecting the Power Cable to the Dual
Console 8-Port DC Switch Box
Use only #18 AWG stranded wire UL 1007 or UL 1015 (not included with the
switch). The maximum length should not exceed 10 meters (32.8 feet).
WARNING: Always disconnect power before changing any wiring.
WARNING: To reduce the risk of electric shock or damage to the equipment
this product must be installed in accordance with the following guidelines:
■
This product is intended to be connected to a DC power source that can be
classified as a secondary circuit in accordance with applicable National
requirements for Information Technology Equipment. Generally, these
requirements are based on the International Standard for Safety for
Information Technology Equipment, IEC 950. The source must have one
pole (Neutral/Return) referenced to earth ground in accordance with
local/regional electric codes and/or regulations.
■
This product is intended to be installed only in areas that comply with
ETSI-300-132-2.
Cabling 3-5
■
This product must be connected to a power distribution device that
provides a means for disconnecting power from the branch supply circuit.
The power distribution device must be provided with an overcurrent
protective device suitable for interrupting fault currents available from the
main source, and rated no more than .3 Amps at the distribution device.
The green/yellow lead of the power cable assembly must be connected to
a suitable ground/earth terminal on the power distribution unit. Do not rely
on the rack or cabinet chassis to provide adequate ground/earth continuity.
+
1
+ 48VDC -
+
+
2
4
-
3
3-6 Compaq Server Console Switch User Guide
Figure 3-7. Wiring diagram
å Red wire
Black wire
ê Green/Yellow striped wire. Use chassis ground connection only
48 Volt DC (to external fused 48 volt DC supply)
1. Plug connector å into receptacle. Do not use ground connection
through connector.
+
1
Figure 3-8. Connecting the wires
2. Insert stripped wires and tighten screws ê.
3
2
-
Switch Box Startup Behavior
It is important to turn on the switch box before turning on the computers
because when the servers boot up, their drivers send device settings to the
switch. During startup, the switch box unit does the following:
■
Identifies the mouse and keyboard and puts them into default states.
■
Switches to port 1 by default, and displays the number “1” in the status
flag displayed on the monitor. If the status flag default setting has been
changed to Names mode, the status flag displays the port name instead
of the port number. If a status flag is not shown on the monitor, make
sure the computer is connected and powered up.
Power up the system as follows:
1. Press the power switch located on the rear panel of the switch box to the
on (1) position.
2. Power up the computers.
Computer Startup Behavior
Cabling 3-7
During startup, the computers send device settings to the switch box. The unit
then generates standard responses to these commands and allows the
computers to boot successfully without being physically connected to the
keyboard, monitor, or mouse. Once the switch is installed, you can save these
settings to non-volatile RAM (NVRAM). See Chapter 4 for additional
information.
Configuring the Switch Box
When you first turn on the switch box, no configuration is needed for basic
switching operation. To configure the unit to meet your specific needs, such as
assigning unique names for the computers or displaying the computers by their
assigned names or port numbers, see Chapter 4.
Unattended Reboot
After a power outage, each server connected to the switch box reboots (if
configured to do so) without operator intervention, when power returns. The
switch generates responses to ensure that the reboot is successful and that it is
ready to switch between computers.
3-8 Compaq Server Console Switch User Guide
Resetting the Unit
If the keyboard or mouse locks up, you can push the Reset button on the back
panel to reset the switch. Pressing the Reset button may allow you to recover
the device settings without power cycling the computers.
Making Connections Under Power
You can connect additional computers to the switch while it is powered up.
When you power up the newly connected computers, the switch recognizes
them, and you can switch to the new computers without taking any additional
steps.
You can also connect the mouse and/or keyboard to the switch while the
system is powered up. When you connect a new device, the switch recognizes
it and configures it to the settings of the currently selected computer. This
technique allows failed devices to be replaced without having to restart the
system.
NOTE: When new computers are added to the switch, or when existing connections are
changed, the new configurations should be saved in NVRAM by using the Snapshot option
from the OSD.
Alternate Configurations
There are other ways to configure your system, including tiered switch
configurations and dual console configurations.
Tiered Switch Configurations
In tiered systems, you can connect additional switches to ports on a primary
unit. That is, switches can be tiered in primary/secondary configurations to
allow one primary switch to switch between computers or other switch units.
Tiering simply involves linking the secondary units’ physical keyboard,
mouse, and monitor connections to one of the computer ports on the primary
unit. For example, one 8-Port primary unit can accommodate eight secondary
switch units. A system with eight servers connected to each of the eight
secondary switches would provide a 1x64 concentration.
Cabling 3-9
An example of a tiered switch configuration is shown in Figure 3-8.
Figure 3-9. Tiered configuration
When connecting a secondary unit to one of the ports of the master unit, you
need to indicate this connection to the primary unit by performing the
“Assigning Specific Device Types” procedure described in Chapter 4, by
entering secondary unit designation for the associated port number instead of a
monitor type. Use the designation 4-Port for a four-port secondary and 8-Port
for an eight-port secondary.
The OSD allows secondary ports to be treated much like ports on the primary
switch. It may be helpful to name each secondary unit as described in
“Assigning Unique Names to Computers” in Chapter 4.
Connecting Tiers while the System is Powered Up
If necessary, you can connect a primary unit to a secondary unit while the
system is powered up. This technique can be used to isolate any problems with
minimum disruption to the system. When plugging a primary switch box into a
secondary unit, first connect the mouse and video cables, then connect the
keyboard cable. This is important because the primary unit interprets the
keyboard connection as the secondary unit’s power up. At this point, the
primary unit sends initialization codes to the secondary unit, triggering device
configuration.
See Chapter 4 for information on switching tiered systems.
3-10 Compaq Server Console Switch User Guide
Keyboard,
Mouse,
and
Video Cables
Dual Console Configuration
The dual console configuration is available using either of the Dual Console
8 Port switches. Use the same methods described previously to connect the
cables to your unit. Then use the ports on the front of the switch box to
connect an additional keyboard, monitor, and mouse. See “Menu Screen” in
Chapter 4 for information on switching connection modes.
Figure 3-10. 8-Port dual console configuration
On-Screen Display
The On-Screen Display (OSD) is for use with the 4-Port, 8-Port, and Dual
Console 8-Port units. If you are using a 2-Port switch box, see Chapter 5,
“Using the Simplified OSD.”
Alternate Languages
The Compaq Server Console Switch Software Utility CD contains an update
to the OSD for languages other than English. See the CD for information on
using this utility.
Chapter
4
Using the OSD
Functions
Use the OSD to perform the following basic functions:
■
■
NOTE: Language selection is not available on the 2-Port switch.
Assign device types if you have secondary switches attached to a
primary switch (tiering)
Assign unique names to computers
4-2 Compaq Server Console Switch User Guide
■
Choose switch connection mode if you are using the Dual Console
8-Port switch
■
Save the hardware settings
■
View information about your switch system
Additional functionality is described in this chapter under each of the screen
headings.
NOTE: The OSD operates independently of your computer operating system.
Navigation
You can navigate the OSD menus and enter commands using the mouse and
keyboard; however, because the switch operates independently of the computer
operating systems, OSD keyboard and mouse conventions may differ from those
you use when controlling the selected computer.
conventions used while navigating the OSD.
Table 4-1 lists the special
Table 4-1
Conventions for Navigating OSD Menus
ItemFunction
Mouse
Left mouse buttonActivates commands, highlights line items, and
repositions OSD menus on the desktop (click and drag the
title bar).
Right mouse buttonCloses the current screen and returns to the previous.
Exits OSD from the Main screen.
continued
Table 4-1
Conventions for Navigating OSD Menus
ItemFunction
Keyboard
Using the OSD 4-3
continued
Print Scrn
Page Up/Page Down
Enter
Caps LockDisabled. (Use Shift to change case.)
Esc
Alt
Alt + X
F1
Screen
Opens the OSD Selection screen.*
Pages up and down through the name and port lists.
Pages up and down through the name and port lists.
Completes switch operation on the Main screen and exits
OSD menus.
Closes the current screen and returns to the previous.
Exits OSD from the Main screen.
Use in combination with underlined letter to open menus
or execute actions.
Closes the current screen.
Opens online help.
Closes the current screen and returns to the previous
screen without changing settings.
Opens Online Help for each screen.
Accepts changes, closes the current screen, and returns
to the previous screen.
*Note: To print a screen, see “Performing a Screen Capture” in this chapter.
Once the OSD is activated by pressing Print Scrn, you can use the mouse
instead of the arrow keys to highlight menu options.
4-4 Compaq Server Console Switch User Guide
Menu Overview
Table 4-2 shows the options available from each OSD menu.
SetupCommands
ScanScan Enabled
MenuBroadcast Active
FlagSnapshot
Set Flag PositionReset
SecurityVersion
Broadcast
Devices
Modify
Table 4-2
OSD Menu Tree
MAIN MENU
Names
OSD Main Screen
Press Print Scrn to open the OSD menus. The OSD Main screen appears first.
The Main screen lists all of the ports in the system, the associated computer
names, and the status of each port. If you have a Dual Console 8-Port switch,
an A or B next to the status symbol identifies the console.
Using the OSD 4-5
Figure 4-1. OSD Main screen
Table 4-3
Status Port Symbols
Computer is connected and running
Connected computer is not running or not operating properly
Tiered switch is connected and running
Tiered switch is not running or not operating properly
Identifies which user you are in a Dual Console configuration
A, B
Primary ports have a single port number. Secondary ports have the port
number of the primary switch they are attached to followed by a dash, and
then the number of the secondary port.
Console identifier in a Dual Console 8-Port switch
4-6 Compaq Server Console Switch User Guide
ButtonClick to…Alternate Method
Table 4-4
Main Screen Functions
Names
Port
Setup
Commands
Note: Highlighted port indicates selected device.
sort alphabetically by names
sort by port numbers
display Setup screen
display Commands screen
Press Alt + N
Press Alt + P
Press Alt + S
Press Alt + C
Setup Screen
The Setup screen lists menu options to change configurations.
Figure 4-2. Setup screen
Using the OSD 4-7
Table 4-5
Setup Screen Functions
ButtonClick to…Alternate Method
Scan
Menu
Flag
Security
Broadcast
Devices
Names
set sequential or customized scan pattern
set display order, delay time, and cooperative
or preemptive mode
customize the flag display
set a password and screen saver
set the keyboard and mouse for simultaneous
control
establish monitor and port settings
assign names to computers
Press Alt + S
Press Alt + M
Press Alt + F
Press Alt + C
Press Alt + B
Press Alt + D
Press Alt + N
4-8 Compaq Server Console Switch User Guide
Commands Screen
The Commands screen lists actions you can initiate.
Figure 4-3. Commands screen
Table 4-6
Commands Screen Functions
Field/ButtonSelect/Click to…Alternate Method
Scan Enabled
*Broadcast Active
**Snapshot
Reset
Version
*Note 1: Only one user may select Broadcast Active at a time.
**Note 2: Snapshot saves the mouse and keyboard information the switch uses to boot up
the computers. If you do not save the hardware settings when you install a switch system,
add or remove computers from the system, or change the mouse, keyboard, or monitor,
they are lost when power to the switch is lost or turned off and each computer must be
rebooted.
automatically switch video from port to port
simultaneously control more than one
computer in a single system
record current keyboard and mouse settings
return to mouse and keyboard default
settings
view firmware version information
Press Alt + S
Press Alt + B
Press Alt + N
Press Alt + R
Press Alt + V
Version Screen
You can display the version number of the switch firmware as well as
information about any auxiliary devices connected to the switch to facilitate
system troubleshooting and support.
The Version screen also displays specific device information for the currently
selected computer. Keyboard information includes enabled/disabled, typematic
rate, LED settings, port mode, and keyboard type. Mouse information includes
enabled/disabled, sample rate, resolution, and mouse type.
Using the OSD 4-9
Figure 4-4. Version screen
Reset Command
The switch unit stores mouse and keyboard connection and rate data and uses
this information to emulate the physical mouse and keyboard. If
communication between the switch and mouse and keyboard fails, the selected
server may not function. The Reset command takes the mouse and keyboard
information that was saved in Snapshot and sends it to the server to reestablish
connection with the mouse and keyboard. Resetting the mouse and keyboard
attempts to restore the correct settings for the selected computer.
Because the switch emulates the physical mouse and keyboard, it allows a
computer without an attached keyboard or mouse to operate as though there
were a physical device attached to it.
To reset the mouse and keyboard values, click Reset.
NOTE: If this does not correct the problem, press the Reset button on the back panel of
the switch.
4-10 Compaq Server Console Switch User Guide
Devices Screen
If your system includes one or more secondary switches in a tiered
configuration, you must make the primary switch aware of the secondary
switch by assigning a specific device type. In addition, if one or more of the
computers in your switch system have a special type of monitor, it may be
necessary to assign that monitor type to the port associated with that computer.
To modify a device, double-click on it or highlight it then click Modify.
Figure 4-5. Devices screen
Table 4-7
Devices Screen Functions
ButtonClick to…Alternate Method
Modify
Defaults
OK
Note: Highlighted port indicates selected device.
display Device Modify screen to modify
port settings
use the default device type and port
settings
accept changes, close the current
screen, and return to the previous screen
Press Alt + M
Press Alt + D
Press Alt + O
Device Modify Screen
Figure 4-6. Device Modify screen
Using the OSD 4-11
Table 4-8
Device Modify Screen Functions
Field/ButtonSelect/Click to…Alternate
Method
Standard
No Device
4 Port
8 Port
OK
use basic computer connection
delete this number or name from the list of
computers on the Main screen if you have no
switch or computer connected to it
assign a secondary switch to your 4-Port system
assign a secondary switch to your 8-Port system
accept changes, close the current screen, and
return to the previous screen
Press Alt + S
Press Alt + N
Press Alt + 4
Press Alt + 8
Press Alt + O
4-12 Compaq Server Console Switch User Guide
Names Screen
Use this screen to identify a computer by name rather than port number.
NOTE: Before you can assign names to computers attached to secondary switches, you
must first associate the secondary device with a port. Once this is done, the port
numbering structure is reorganized so that the secondary ports are visible to the user. See
“Devices Screen” and “Devices Modify Screen” previously in this chapter.
Figure 4-7. Names screen
Table 4-9
Names Menu Functions
ButtonClick to…Alternate Method
Defaults
OK
Note: Highlighted port indicates selected device.
restore default settings
accept changes, close the current screen, and
return to the previous screen
Press Alt + D
Press Alt + O
Using the OSD 4-13
To assign a unique name to a computer:
1. Click the port number of the computer.
2. Type the device name in the Names field.Computer names can be up to 15 characters long, including only A-Z
upper and lower case, 0-9, and the dash character. Press Backspace or
Delete to delete an incorrect entry. Click the cursor anywhere on the line
to overtype.
3. Repeat steps 1 and 2 for each computer to be named.
4. Click OK.
To edit an existing port or name double-click on it, make any changes, then
click OK.
4-14 Compaq Server Console Switch User Guide
Menu Screen
Use this screen to set the display order of the computers on the Main screen. If
you are using a Dual Console 8-Port switch, use this screen to select a switch
connection mode.
NOTE: Switch Mode is grayed out in single user switches, and Cooperative and
Preemptive are not selectable.
Figure 4-8. Menu screen
Table 4-10
Menu Screen Functions
Field/ButtonSelect/Click to…Alternate Method
Name
Port
Delay Time
Cooperative
sort computer display order by name
sort computer display order by port number
enter the number of seconds to delay display
to allow soft switch*
have the switch maintain the current user
connection; this user won’t be disconnected
if another user console requests connection
(default setting)
Press Alt + N
Press Alt + P
Press Alt + D
Press Alt + C
continued
Using the OSD 4-15
Table 4-10
Menu Screen Functions
Field/ButtonSelect/Click to…Alternate Method
continued
Scan Screen
In scan mode, the switch automatically switches from port to port (computer to
computer). You can scan the entire system sequentially or designate a custom
scan pattern by specifying computers and durations.
If you have a Dual Console 8-Port switch, scan behavior is influenced by
multiple users and tiered switches. A multi-user switch in the primary position
and any single user switch in the secondary position can create situations that
change the scan pattern.
Example 1 — User A is accessing computer 2-4 attached to the secondary
switch at Port 2 on the primary switch while user B scans computers attached
to the secondary switch at Port 1 on the primary switch.
Behavior — Switch at Port 1 is available to scan; no user is accessing it. Any
key pressed at the keyboard or a mouse click stops the scanning and passes the
keystrokes or mouse movements to the currently selected computer.
Preemptive
OK
*Note: Delay Time allows you to complete a soft switch without the OSD menus displaying.
See “Performing a Soft Switch” in this chapter.
have the switch allow any user console to
select any computer at any time
accept changes, close the current screen,
and return to the previous screen
Press Alt + R
Press Alt + O
Example 2 — User A is accessing computer 2-4 while user B scans
computer 2-4.
Behavior — WATCH, monitor activities of user A. Cannot use the keyboard
or mouse to pass the keystrokes or mouse movements to the currently selected
computer.
Example 3 — User A is accessing computer 2-4 while user B wants to scan
computer 2-6.
Behavior — SKIP, because user A occupies the primary port connection at
Port 2 making 2-6 unavailable to user B.
Example 4 — User A is accessing computer 2-4 while user B scans
computer 3-2.
4-16 Compaq Server Console Switch User Guide
Behavior — Switch at port 3 is available to scan; no user is accessing it. Any
key pressed at the keyboard or a mouse click stops the scanning and passes the
keystrokes or mouse movements to the currently selected computer.
Figure 4-9. Scan screen
Using the OSD 4-17
Table 4-11
Scan Screen Functions
Field/ButtonClick to…Alternate Method
Names
Port
Sec
Defaults
OK
Note: Highlighted port indicates selected device.
sort computers alphabetically by name
sort computers by port number
enter the length of time a computer is
selected before the scan switches to the
next computer
return to default settings
save changes and return to the previous
menu
Press Alt + N
Press Alt + P
Press Alt + S
Press Alt + D
Press Alt + O
To set a custom scan pattern:
1. Type the name or port number of the computer in the Name and Port
boxes for the computer you want to include in the scan.
2. In the Sec column, type the number of seconds, from 1 to 255, that you
want this computer to be selected before switching to the next computer
in the sequence.
3. Repeat for each of the remaining computers to be included in the scan.
4. Click OK. The new scan pattern replaces the standard or previous
custom scan pattern.
To start the scan mode, select Scan Enabled from the Commands screen.
To cancel scan mode, deselect Scan Enabled from the Commands screen.
To remove a computer from the scan list:
1. Click on the computer you want to remove from the scan list.
2. Press DeleteorPress Shift + Delete to delete the current computer and all computers
below it.
3. Click OK.
4-18 Compaq Server Console Switch User Guide
Flag Screen
The status flag indicates the name or port number of the currently selected
computer. If you have a Dual Console 8-Port switch, each console can have
different flag attributes.
Figure 4-10. Flag screen
Figure 4-11. Status flag showing the user is connected to a computer sorted
by name order
Figure 4-12. Status flag showing that broadcasting is enabled and the user is
connected to a tiered computer sorted by port order
Table 4-12
Flag Screen Functions
Field/ButtonSelect/Click to…Alternate Method
Name
Port
Displayed
Identify computers by name
Identify computer by port
show flag at all times
Press Alt + N
Press Alt + P
Press Alt + D
continued
Using the OSD 4-19
Table 4-12
Flag Screen Functions
Field/ButtonSelect/Click to…Alternate Method
continued
Timed
Flag 1, 2, 3, 4
Opaque
Transparent
Set Position
OK
display flag for only 5 seconds after switching
select a color palette
have the flag cover the desktop image
have the desktop image seen through the flag
position flag on the screen
save current settings and return to the
previous screen
Press Alt + T
Press Alt + 1, 2, 3,
or 4
Press Alt + A
Press Alt + R
Press Alt + S
Press Alt + O
To position the status flag on the desktop:
1. Click Set Position.
2. Click and drag the title bar to where you want the status flag to display
on the desktop.
3. Click X to exit the dialog box. The setting is saved.
4-20 Compaq Server Console Switch User Guide
Security Screen
The security feature enables you to lock the keyboard and monitor. When the
keyboard and monitor are locked, you must type a password before resuming
operation. You can also set a time delay before the system is locked by
entering the number of seconds to delay the screen saver.
You must provide a password to access the fields in the Security screen. After
you type the correct password, the other fields on the screen are activated. If
you have a Dual Console 8-Port switch, each console can have a different
password.
Figure 4-13. Security screen
Table 4-13
Security Screen Functions
Field/ButtonSelect/Click to…Alternate Method
New
Repeat
Enable Screen Saver
enter new password or confirm
current password
confirm new password
enable screen saver
Press Alt + N
Press Alt + R
Press Alt + C
continued
Using the OSD 4-21
Table 4-13
Security Screen Functions
Field/ButtonSelect/Click to…Alternate Method
continued
Time Delay
Energy
Screen
Test
OK
CAUTION: Monitor damage can result from use of Energy Mode with monitors
that are not Energy Star compliant. DO NOT use this mode if your monitor is not
Energy Star compliant.
enter the number of minutes before
the keyboard and monitor are locked
set the energy saver feature if your
monitor is Energy Star compliant (see
Caution below)
operate monitor in normal mode
immediately start screen saver mode
save settings and return to the
previous menu
Press Alt + D
Press Alt + E
Press Alt + S
Press Alt + T
Press Alt + O
To change the password:
1. Type the new password in the New field. Passwords can be up to 8
characters in length. Passwords are case sensitive and may contain both
letters and numbers.
2. Type the new password in the Repeat field to confirm the new
password.
3. Click OK.
To lock the keyboard and monitor:
1. Type your password in the New field.
2. Select Enable Screen Saver.
3. In the Time Delay field, type the number of minutes (from 1 to 254) that
you want to delay activation of the screen saver.
4-22 Compaq Server Console Switch User Guide
4. Choose Energy if your monitor is Energy Star compliant, or Screen if it
is not.
CAUTION: Monitor damage can result from use of Energy Mode with monitors
that are not Energy Star compliant. DO NOT use this mode if your monitor is not
Energy Star compliant.
5. Click Test to view the screen saver.
6. Click OK.
To blank the monitor without locking the console:
1. Delete the text in the New field and leave the box blank.
2. Select Enable Screen Saver.
3. In the Time Delay field, type the number of minutes (from 1 to 254) that
you want to delay activation of the screen saver.
4. Choose Energy if your monitor is Energy Star compliant, or Screen if it
is not.
CAUTION: Monitor damage can result from use of Energy Mode with monitors
that are not Energy Star compliant. DO NOT use this mode if your monitor is not
Energy Star compliant.
5. Click Test to view the screen saver.
6. Click OK.
IMPORTANT: This action overrides the use of a password. Pressing any key on the
keyboard unlocks the console. Your system IS NOT secure.
To disable the screen saver:
1. In screen saver mode, press any key on the keyboard then type your
password if your console is password protected.
2. Press Print Screen to display the Main screen.
3. Click Setup | Security.
4. Type your password in the New field.
5. Deselect Enable Screen Saver.
6. Click OK.
Using the OSD 4-23
Screen Saver Test
Click OK to activate the Screen Saver Test. After 10 seconds you are returned
to the Security screen.
Figure 4-14. Screen Saver Test
4-24 Compaq Server Console Switch User Guide
Broadcast Screen
The broadcast feature enables you to simultaneously control more than one
computer in a system. This feature is useful when you want to ensure that all
selected computers receive identical input. In a tiered system, you can
broadcast to any combination of computers on the entire system.
Keyboard
The keyboard state must be identical for all computers receiving a broadcast to
interpret keystrokes identically. Specifically, the Caps Lock and Num Lock
modes should be the same on all keyboards.
Mouse
For the mouse to work accurately, all systems must have identical mouse
drivers, identical desktops (that is, identically placed icons), and identical
video resolutions. In addition, the mouse must be in exactly the same place on
all screens. Because these conditions are extremely difficult to achieve,
broadcasting mouse movement to multiple systems may have unpredictable
results.
The switch attempts to send keystrokes and mouse movements to the selected
computers simultaneously; however, some computers may inhibit and thus
delay the transmission.
Figure 4-15. Broadcast screen
Using the OSD 4-25
Table 4-14
Broadcast Screen Functions
Field/ButtonSelect/Click to…Alternate Method
Defaults
OK
Note: Highlighted port indicates selected device.
return to default settings (all off)
save changes and return to previous menu
Press Alt + D
Press Alt + O
To broadcast to selected computers:
1. Select the keyboard and/or mouse box to receive keystrokes and/or
mouse movements.
2. Click OK.
3. Select Broadcast Active from the Commands screen to start
broadcasting.
To turn off broadcast mode, deselect Broadcast Active from the Commands
screen.
Broadcasting to Tiered Configurations
In a tiered system, you can broadcast to any combination of computers on the
entire system.
To broadcast to tiered configurations:
Setting Up Computers Attached to Secondary Switches
1. From the Main screen, double-click the computer name or port number
of the secondary switch to which you want to broadcast; press PrintScrn twice; the Main screen for the secondary switch displays.
2. Click Setup | Broadcast.
3. Check the keyboard and mouse box for each computer that receives
keystrokes and/or mouse movements, then click OK.
4. From the Commands screen, select Broadcast Active to turn on the
broadcast mode for the secondary switch.
5. Press Print Scrn to open the Main menu on the primary switch.
6. Repeat steps 1 through 5 to send broadcast commands to computers
attached to additional secondary switches.
4-26 Compaq Server Console Switch User Guide
Setting Up Computers Attached to Primary Switches
1. From the Main menu on the primary switch, click Setup | Broadcast.
2. Check the keyboard and mouse for each computer that receives
keystrokes and/or mouse movements, then click OK.
3. From the Commands screen, select Broadcast Active to turn on the
broadcast mode for the primary switch.
4. From a user console attached to the primary switch and connected to the
secondary switch, type information and/or make mouse movements you
want to broadcast.
NOTE: Only broadcast to systems directly connected to a primary switch or only to
secondary switches connected to a primary switch.
To turn off broadcast mode for a tiered configuration:
1. From the Commands screen at the primary switch, deselect Broadcast
Active.
2. From the Main screen, double-click the port number or name of the
secondary switch for which you want to stop broadcasting commands;
press Print Scrn twice; the Main screen at the secondary switch
displays.
3. Click Commands.
4. Deselect Broadcast Active.
Accessing the OSD at a Secondary Switch
Configuration of the switch system is accomplished at the primary switch. All
naming, scanning, status flag attributes, menu attributes, device settings,
passwords, and so on must be set at the primary switch. The factory defaults
for the OSD should not be changed in a secondary switch because adjustments
can cause conflicts between the secondary and primary switches.
Access OSD menus at the secondary switch to:
■
Check version information of your firmware
■
Set up broadcasting
■
Add another level of security in tiered configurations
■
Use Snapshot to save the hardware settings at the secondary switch
■
Reset mouse and keyboard information at the secondary switch
To open the Main screen at a secondary switch:
1. Press Print Scrn to open the Main screen at the primary switch.
2. Double-click the number of the tiered port you want to access, or
highlight the tiered port and press Print Scrn; the Main screen at the
secondary switch displays.
Using the OSD 4-27
Switching Between Computers
Switching from one computer to another is a simple process with the Server
Console Switch. Switching disconnects the keyboard, mouse, and monitor
from one computer and connects them to another.
Whenever you switch between two computers, the Server Console Switch
reconfigures the keyboard and mouse using the settings stored in its memory.
For example, if the current computer selected has Caps Lock turned on, but
the user is switching to a second computer that has Caps Lock turned off, then
the unit turns Caps Lock off to match the setting for the second computer.
To switch computers:
1. Press Print Scrn to display the Main menu screen.
4-28 Compaq Server Console Switch User Guide
2. Double-click on the computer name or portorHighlight the port and press EnterorType the port number or first few letters of the computer name to
establish is as unique, then press Enter.
Performing a Soft Switch
After opening the OSD menus, you can switch between computers without
having the OSD menus display. To perform a soft switch:
1. Click Setup | Menu.
2. Type in a time to delay displaying the Main OSD menu after Print Scrn
is pressed.
3. Click OK.
4. At the Main menu screen, type the port number or first few letters of the
computer name to establish it as unique and press Enter.
5. To switch to another computer, press Print Scrn and type the port
number or first few letters of the computer name. If the switch is
performed before the Delay time has expired, the OSD menus do not
display.
Performing a Screen Capture
In the Server Console Switch system, pressing Print Scrn opens the OSD
Menus. To print a screen capture displayed by a computer, use the following
procedures:
■
On a computer connected to a primary switch: press Print Scrntwice.
The first keystroke opens OSD menus in the primary switch. The second
keystroke clears the screen, sends the keystrokes through to the other
device, then captures or prints the screen.
■
On a computer connected to a secondary switch in a tiered
configuration: press Print Scrn four times. The first keystroke brings up
the OSD in the primary switch. The second keystroke brings up the
OSD in the secondary switch. The third keystroke brings up both OSDs.
The fourth keystroke clears the screen, then captures or prints the
screen.
The Simplified OSD is only for use with the 2-Port switch.
Launching the OSD
Press Print Scrn to access the keyboard/monitor/mouse OSD menus. To print
a screen capture displayed by a computer, follow this procedure:
Conducting a screen capture
Chapter
5
Using the Simplified OSD
On a computer connected to a primary switch, press Print Scrn twice.
The first keystroke opens Simplified OSD menus in the primary switch. The
second keystroke clears the screen, then captures or prints the screen.
On a computer connected to a secondary switch in a tiered configuration,
press Print Scrn four times.
The first keystroke displays the Simplified OSD in the primary switch. The
second keystroke displays the Simplified OSD in the secondary switch. The
third keystroke displays both Simplified OSDs. The fourth keystroke clears the
screen, then captures or prints the screen.
5-2 Compaq Server Console Switch User Guide
Simplified OSD Selection Screen
When you press the Print Scrn key to open the Simplified OSD menus, the
first screen that appears is called the Simplified OSD Selection screen. Basic
functions such as selecting computers and checking port/computer status are
performed from the Selection screen.
The Selection screen lists all the ports in the system, the associated computer
names, and the status of each port. It can be organized either by port number
or by computer name. To identify your computers by name, see “Assigning
Unique Names to Computers,” in this chapter. To change the order in which
computers are listed, see the section “Changing Menu Attributes.” On large
systems, you may need to use the arrow keys or the Page Down key to scroll
through the list of ports.
Opening the Simplified OSD or accessing the
Simplified OSD Selection screen on a primary
switch
1. Press Print Scrn to access the Simplified OSD Selection screen at the
primary switch.
2. Highlight the number of the port you want to access. Press Print Scrn;
the Simplified OSD Selection screen at the secondary switch appears.
SELECTION SCREEN
PortName
1COMPUTER 1+
2COMPUTER 2
F1 HelpF2 Advanced
Figure 5-1. Selection Screen
The factory defaults for the Simplified OSD should not be changed in a
secondary switch because adjustments can cause conflicts between the
secondary and the primary switch.
Simplified OSD Status Port Symbols
+Computer connected and running.
xSecondary switch connected and running.
NOTE: The Simplified OSD screens in this document are examples. Your screens may
vary depending on your configuration.
Simplified OSD Advanced Menus screen
All commands other than selecting computers are performed from the
Simplified OSD Advanced Menus. The Advanced Menus screen contains two
menus. The Commands menu shows the commands that cause an action to
take place. The Setup menu shows menu screens to set configurations.
Opening the Simplified OSD Advanced Menus
1. Press Print Scrn to open Simplified OSD Selection.
2. Press F2.
Using the Simplified OSD 5-3
ADVANCED MENUS
COMMANDSSETUP
Scan
Version
Snapshot
Reset
Broadcast
Figure 5-2. Advanced Menus, Commands
5-4 Compaq Server Console Switch User Guide
ADVANCED MENUS
COMMANDSSETUP
Figure 5-3. Advanced Menus, Setup
The Simplified OSD Advanced Menus screen appears showing the commands
listed under the Commands menu. Highlighting Setup shows screen selections
available for configuring your switch. Moving the highlight with the arrow
keys or mouse in either menu selects a specific command or menu screen.
NOTE:Broadcast is not an available option for the 2-Port switch.
Scan
Names
OSD
Flag
Devices
Security
Broadcast
Exiting the Simplified OSD
To exit the Simplified OSD, press Esc.
Selecting Computers
Use the Simplified OSD menus to switch computers, that is, to select which
computer receives commands from and displays output to the console. When
you select a computer, the switch reconfigures the keyboard and mouse for the
selected computer using the settings stored in its memory. The current
information (for example, the state of the Caps Lock key) is maintained for
each computer in the system. When configuration is complete, the video
output of the selected computer passes to the monitor.
Switching computers
1. If your computers are ordered by the number of the port, in the
Simplified OSD Selection screen, type the port number of the computer
you want to switch to
orUse the arrow keys or mouse to select a computerorIf your computers are ordered by name, type the first letters of the
computer name to establish it as unique in order to select it. To identify
computers by name, see the section, “Assigning Unique Names to
Computers.”
2. Press Enter.
3. When you are finished switching, press Esc to exit the Simplified OSD
and remove the Simplified OSD menus from your monitor display. If
the status flag is enabled, it remains displayed to indicate the currently
selected computer.
Using the Simplified OSD 5-5
5-6 Compaq Server Console Switch User Guide
Assigning Unique Names to Computers
You may find it easier to identify the computers in a system by name, rather
than by port number. For example, in a network environment, you can assign
the same names as those assigned by the network for each computer. To list
the computers by name in the Simplified OSD menus, see the section,
“Changing Menu Attributes.”
NOTE: Before you can assign names to computers attached to a secondary switch, you
must first associate the secondary device with a port. See the section, “Assigning Specific
Device Types.”
To assign unique names to computers:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight Names and press Enter; the Port Name Setup screen appears.
PORT NAME SETUP
PortName
1COMPUTER 1
2COMPUTER 2
Figure 5-4. Port Name Setup screen
3. Select the port number for which you want to enter or change a
computer name.
4. Type a name for the computer.
Computer names may be up to 12 characters long, including only A-Z, 0-9,
and the dash character. Lowercase letters are converted to uppercase. Press
Backspace to delete an incorrect entry.
5. If necessary, repeat steps 3 and 4 for each computer in the system.
6. Press Enter to save the settings and exit the menuorF10 to restore default settingsorEsc to exit the menu without saving the settings.
Changing Menu Attributes
In the Simplified OSD Attributes screen you can change the order of computer
ports from displaying the port number to displaying the port name. Other
attributes of the Simplified OSD screens, such as the position and color, can be
changed to suit the particular use of the system.
To change menu attributes:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight OSD and press Enter; the Simplified OSD Attributes screen
appears.
OSD ATTRIBUTES
Resolution320
Height56
Horizontal3
Vertical4
Background7
Highlight6
Text0
Using the Simplified OSD 5-7
Delay Time0
OrderPORT
Figure 5-5. OSD Attributes screen
3. Highlight the settings you want to change and use the + or – keys to
obtain the desired value.
As you select different values, the effect of the changes is reflected
immediately on the display. Table 5-1 describes each of the available
menu attributes.
NOTE: While changing Simplified OSD attributes, it is possible to scramble the menu and
screens, making it difficult to correct the problem. If this occurs, reset the switch to its
default Simplified OSD values by pressing:
Esc + Esc + Print Scrn + F10 + Y + Enter
5-8 Compaq Server Console Switch User Guide
4. Press Esc to save the settings and exit the menuorF10 to restore default settingsorEsc to exit the menu without saving the settings.
Effects of Settings on Screen Appearance
To change…Select…Values
Size of screenResolutionSelect either 320, 480 or
Size of textHeightHigher values display larger
Table 5-1
Screen Appearance Settings
640; the lower the value,
the larger the size.
text.
Location of screenHorizontal0 – 127
Vertical0 – 255
Color of screen and textBackground0 – 7
Highlight0 – 7
Text0 – 7
Timing of Simplified OSDDelay TimeTime in seconds the
Selection screen is delayed
before appearing after
display Print Scrn is
pressed. Increasing delay
can prevent the screen
from being a distraction
when performing simple
computer switching
operations.
Order of computersOrderChoose to list computers
by port number or
alphabetically by name.
Changing Status Flag Attributes
The status flag indicates the name or port number of the currently selected
computer. You can choose to display the status flag at all times, for a few
seconds after switching, or not at all. You can also change the color of the
status flag and its location on the screen.
To change status flag attributes:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight Flag and press Enter; the Flag Configuration screen appears.
FLAG CONFIGURATION
EnabledPORTS ON
Row14
Column1
Color2
Text0
ModeOPAQUE
Using the Simplified OSD 5-9
Figure 5-6. Flag Configuration screen
3. Highlight the settings you want to change and use the + or – keys to
adjust the values. Table 5-2 describes each of the available menu
attributes.
4. Press Esc to save the settings and exit the menuorF10 to restore default settingsorEsc to exit the menu without saving the settings.
5-10 Compaq Server Console Switch User Guide
Values and Effects of Settings on Flag Appearance
SettingValuesEffect
EnabledFlag OffFlag does not appear.
Row0 – 14Positions the flag vertically on the
Column0 – 25Positions the flag horizontally on the
Color0 – 7Sets the flag color.
Table 5-2
Flag Appearance Settings
Ports OnIndicates selected port number.
Names OnIndicates selected computer by name.
Ports TimedPort number displays for 5 seconds
after switching.
Names TimedName displays for 5 seconds after
switching.
screen.
screen.
Text0 – 7Sets the flag text color.
ModeOpaqueMakes the flag opaque.
TransparentMakes the flag transparent.
Scanning the Computers
In scan mode, the switch automatically switches from port to port (computer to
computer). You can scan the entire system sequentially or designate a custom
scan pattern by specifying computers and durations.
Placing the switch in scan mode
To place the switch in scanning mode:
1. From the Commands menu in the Advanced Menus screen, move the
highlight to Scan.
2. Press Enter.
Canceling scan mode
Press any key (except Print Scrn) or move the mouse; the scan stops at the
currently selected computer.
Setting a custom scan pattern
To set a custom scan pattern:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight Scan and press Enter; the Scan Pattern Setup screen appears
with the first port position (or computer name) highlighted.
SCAN PATTERN SETUP
PortSecName
120Computer 1
220Computer 2
F2 for defaults
Figure 5-7. Scan Pattern Setup screen
3. Type the port number of the first computer to be included in the scan
Using the Simplified OSD 5-11
orIf your computers are listed by name, type the first few letters of the
name of the first computer to be included in the scan.
4. Move the highlight to the Sec column, and then type the number of
seconds you want this computer to be selected before switching to the
next computer in the sequence.
5. Move the highlight to the next line and repeat steps 3 and 4 for each of
the remaining computers.
6. Press Enter to save the settings and exit the menu; the new scan pattern
replaces the standard or previous custom scan pattern
orF10 to restore default settingsorEsc to exit the menu without saving the settings.
5-12 Compaq Server Console Switch User Guide
Removing a computer from the scan list
To remove a computer from the scan list:
1. In the Scan Pattern Setup screen, type the port number of the computer
to be removed
orIf your computers are listed by name, type the first few letters of the
name of the computer.
2. Move the highlight to the Sec column.
3. Type 0 for the number of seconds.Press Delete while in the Scan Pattern Setup screen to delete the
highlighted computer and all entries below it.
4. Press Enter to save the settings and exit the menu; the new scan pattern
replaces the standard or previous custom scan pattern
orF10 to restore default settingsorEsc to exit the menu without saving the settings.
Securing Server Access
Advanced server applications should be protected against unauthorized users.
The switch security feature enables you to lock the keyboard and monitor,
requiring you to type a password before resuming operation. You can also set
a time delay before the system is locked.
You must always provide a password to access the fields in the Security
Configuration screen. After you type the correct password, the other fields on
the screen are activated.
Locking the screen and keyboard
To lock the screen and keyboard:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight Security and press Enter; the Security Configuration screen
3. Type your password and press Enter.Passwords can be up to eight characters (case sensitive). You must enter
the new password twice for confirmation.
NOTE: The factory default password is OSCAR. Because the Caps Lock is disabled by
default, you must hold down Shift as you type each letter.
4. Highlight Time Delay and select the number of minutes from 1 to 254
before you want your screen saver to turn on.
5-14 Compaq Server Console Switch User Guide
5. Highlight Mode and select Energy if you are using an Energy Star
compliant monitor or Screen if your monitor is not of that type.
CAUTION: Monitor damage can result from use of Energy Mode with monitors
that are not Energy Star compliant.
6. To enable the screen saver mode press Enter either in the Time Delay
or Mode fields
orHighlight Test and
immediately. See the Table 5-3 for a description of the settings.
press Enter to start the screen saver mode
Turning off the screen saver
To turn off the screen saver:
1. If you are in screen saver mode, press any key on your keyboard and
then type your password if your console is password protected.
2. In the Advanced Menus screen, move the highlight to the Setup menu.
3. Highlight Security and press Enter; the Security Configuration screen
appears.
4. Highlight Time Delay and select OFF. Press Enter.
Blanking the monitor without locking the console
To blank the monitor without locking the console:
1. If you are in screen saver mode, press any key on your keyboard and
then type your password if your console is password protected.
2. In the Advanced Menus screen, move the highlight to the Setup menu.
3. Highlight Security and press Enter; the Security Configuration screen
displays.
4. In the Security Configuration screen, press Enter
Password and Repeat New fields empty.
5. Highlight the settings you want to change and use the + or – keys to
adjust values.
6. Highlight Test and press Enter to immediately start screen saver mode.
twice with the New
Using the Simplified OSD 5-15
This action overrides the use of a password. Pressing any key on the keyboard
unlocks the console. Your computer will not be protected againstunauthorized users.
Table 5-3
Security Configuration Settings
SettingAction
Password
New PasswordType new password.
Repeat newRetype new password to confirm
Time DelaySet a value from 1 to 254 minutes or select OFF
Mode
TestImmediately activates selected mode.
CAUTION: Monitor damage can result from use of Energy Mode with monitors
that are not Energy Star compliant.
Enter current password to activate other fields.
EnergyTurns off monitor. Use only with Energy Star-compliant
monitors that go into low-power mode when time delay
has elapsed.
ScreenTurns off video when time delay has elapsed. Use with
non-Energy Star-compliant monitors.
Displaying Version Information
To facilitate system troubleshooting and support, you can display the version
number of the switch firmware as well as information about any auxiliary
devices connected to the switch.
The Version screen also displays specific device information for the currently
selected computer, including enabled/disabled, typematic rate, LED settings,
port mode, and keyboard type for the keyboard, and enabled/disabled, sample
rate, resolution, and mouse type for the mouse.
5-16 Compaq Server Console Switch User Guide
To display version information and device settings:
1. From the Commands menu in the Advanced Menus screen, move the
highlight to Version and press Enter; the Version screen appears.
VERSION
Firmwarex.x.x
Hardwarex x x
Dip Switch F
Port 1COMPUTER 1
KeyboardMouse
ENABLEDDISABLED
Rate2CRate100
LEDs2Res2
Mode2
Type 101Type Gen
Figure 5-9. Version screen
2. To display version information for an auxiliary device, press F2.
3. Press Esc to close the Version screen.
Saving the Hardware Settings
Whenever you add or remove computers to or from the system, or whenever
you change the mouse or monitor, you should save the hardware settings. If
you do not save the settings, they are lost when power is lost or turned off, and
it might be necessary to reboot each computer to reestablish keyboard and
mouse communication.
To save the hardware settings:
1. From the Commands menu in the Advanced Menus screen, highlight
Snapshot.
2. Press Enter
.
Resetting the Mouse and Keyboard
If the keyboard or mouse locks up, you may be able to recover the device
settings by resetting the switch. Resetting the mouse and keyboard attempts to
restore the correct settings for the selected computer.
To reset the mouse and keyboard values:
1. From the Commands menu in the Advanced Menus, highlight Reset and
press Enter
2. If step 1 does not correct the problem, press the Reset button on the back
panel of the switch.
.
Assigning Specific Device Types
If your system includes one or more secondary switches in a tiered
configuration, you must make the primary switch aware of the secondary
switches by assigning a specific device type. In addition, if one or more of the
computers in your system need a special type of monitor or other device, it
may be necessary to assign that device type to the port associated with that
computer.
Using the Simplified OSD 5-17
To assign a device type:
1. In the Advanced Menus screen, move the highlight to the Setup menu.
2. Highlight Devices and press Enter; the Device Settings screen appears.
DEVICE SETTINGS
PortMonitor
1SVGA
2SVGA
Figure 5-10. Device Settings screen
5-18 Compaq Server Console Switch User Guide
3. To assign a secondary switch to a port, highlight the port and use the
+ or – keys to obtain the appropriate values
orTo assign a monitor type, highlight the port you want and use the + or –
keys to obtain the value that corresponds to the particular monitor.
4. Press Enter to save the settings and exit the menuorF10 to restore default settingsorEsc to exit the menu without saving the settings.
Switching Tiered Systems
To switch the Keyboard/Monitor/Mouse Switch Box to a computer that is
connected to the primary through a secondary unit, proceed as follows:
1. Press Print Scrn. The OSD Selection window appears on the monitor.
2. Type the number of the port to which the slave unit is connected
followed by a dash and the number of the port (on the secondary unit) to
which the computer is connected. For example, to switch to the
computer connected to port 3 of a secondary unit connected to port 1 of
the primary, press Print Scrn, 1, -, 3.
If the computer/secondaries are listed in the window by name
(as described in “Assigning Names to Switch Ports”), then type the
assigned name of the computer. If no secondary unit is connected to the
selected primary port, the command is canceled when you enter the
secondary number.
3. Press Enter.
Regulatory Compliance Notices
Regulatory Compliance Identification
Numbers
For the purpose of regulatory compliance certifications and identification, your
Compaq Server Console Switch has been assigned a Compaq Series Number.
The Compaq Series numbers for this product are:
■
2-Port—EO1002
■
4-Port—EO1004A
Appendix
A
■
8-Port—EO1004B
■
Dual Console 8-Port—EO1004C
■
Dual Console 8-Port DC—EO1003
The Compaq Server Console Switch Series Number can be found on the
Regulatory Compliance label, along with all required approval markings and
information. The Regulatory Compliance label is located on the bottom of
your switch. When requesting certification information for this product,
always refer to this Series Number. This Series Number should not be
confused with the marketing name or model number for your Compaq Server
Console Switch.
A-2 Compaq Server Console Switch User Guide
Federal Communications Commission
Notice
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide
an interference-free radio frequency spectrum. Many electronic devices,
including computers, generate RF energy incidental to their intended function
and are, therefore, covered by these rules. These rules place computers and
related peripheral devices into two classes, A and B, depending upon their
intended installation. Class A devices are those that may reasonably be
expected to be installed in a business or commercial environment. Class B
devices are those that may reasonably be expected to be installed in a
residential environment (i.e., personal computers). The FCC requires devices
in both classes to bear a label indicating the interference potential of the device
as well as additional operating instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls
into. Class B devices have an FCC logo or FCC ID on the label. Class A
devices do not have an FCC logo or FCC ID on the label. Once the class of the
device is determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:.
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■
Consult the dealer or an experienced radio or television technician for
help.
Regulatory Compliance Notices A-3
Modifications
The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Compaq Computer
Corporation may void the user’s authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules
and Regulations.
Declaration of Conformity for Products Marked
with the FCC logo – United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
For questions regarding your product, contact:
A-4 Compaq Server Console Switch User Guide
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call
1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call
(281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on
the product.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
European Union Notice
Products with the CE Marking comply with both the EMC Directive
(89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the
Commission of the European Community.
Compliance with these directives implies conformity to the following
European Norms (in brackets are the equivalent international standards):
The power cord set meets the requirements for use in the country where you
purchased your equipment. The voltage selection switch allows you to select
the appropriate line voltage for your server.
Power cord sets for use in other countries must meet the requirements of the
country where you use the server. For more information on power cord set
requirements, contact your Authorized Compaq Dealer.
General Requirements
Appendix
B
Power Cord Set Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord must be at least 6.0 feet (1.8 m) and a
maximum of 12 feet (3.7 m).
■
The power cord set must be approved by an acceptable accredited
agency responsible for evaluation in the country where the power cord
will be used.
■
The power cord set must have a minimum current capacity and nominal
voltage rating of 10 A/125 volts AC, or 10A/250 volts AC, as required
by each country’s power system.
■
The appliance coupler must meet the mechanical configuration of an
EN60320/IEC 320 Standard Sheet C13 Connector, for mating with the
appliance outlet on the computer.
B-2 Compaq Server Console Switch User Guide
Country-Specific Requirements
Use the following table to identify the appropriate accredited agency in your
country.
Power Cord Set Requirements - By Country
CountryAccredited AgencyApplicable Note Numbers
AustraliaEANSW1
AustriaOVE1
BelgiumCEBC1
CanadaCSA2
DenmarkDEMKO1
FinlandSETI1
FranceUTE1
GermanyVDE1
Table B-1
ItalyIMQ1
JapanJIS3
NorwayNEMKO1
SwedenSEMKO1
SwitzerlandSEV1
United KingdomBSI1
United StatesUL2
Notes:
1. Flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm
Power cord set fittings (appliance coupler and wall plug) must bear the certification mark
of the agency responsible for evaluation in the country where it will be used.
2. Flexible cord must be Type SVT or equivalent, No. 18 AWG, 3-conductor. Wall plug must
be a two-pole grounding type with a NEMA 5-15P (15A, 125V).
3. Appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration
number in accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or
VCTF, 3-conductor, 1.0 mm
with a Japanese Industrial Standard C8303 (7A, 125V) configuration.
2
conductor size. Wall plug must be a two-pole grounding type
2
conductor size.
Specifications
Table C-1
Compaq Server Console Switch 2-Port Specifications
Dimensions
Height1.71 in (4.34 cm)
Depth7.0 in (17.8 cm)
Width10 in (25.4 cm)
Maximum Ambient Operating Temperature50o – 104o F (10o – 40o C)
Ambient Storage and Shipping Temperature-40
Maximum Internal Rack Temperature for the
Switch Box
o
– 185o F (-40o – 85o C)
122o F (50o C)
continued
C-2 Compaq Hoosier User Guide
Table C-1
Compaq Server Console Switch 2-Port Specifications
Relative Humidity (non-condensing)
Operating20% – 80%
Nonoperating5% – 90%
continued
Video Modes Supported
VGA, SVGA, XGA
Table C-2
Compaq Server Console Switch 4-Port, 8-Port, and Dual Console
8 Port Specifications
Dimensions
Height1.75 in (4.5 cm)
Depth8.0 in (20.3 cm)
Width17 in (43.2 cm)
Weight
4-Port
8-Port
Dual Console 8-Port
Input Power Requirements
Rated Voltage
4-Port, 8-Port, Dual Console 8-Port AC
Dual Console 8-Port DC
Rated Frequency
4-Port, 8-Port, Dual Console 8-Port AC
Dual Console 8-Port DC
Rated Input Current
4-Port, 8-Port
Dual Console 8-Port AC
5.25 lbs (2.38 kg)
5.25 lbs (2.38 kg)
5.70 lbs (2.59 kg)
100 – 240V AC
36-72V DC
50 – 60 Hz
N/A
1 - .5A
120mA
continued
Specifications C-3
Table C-2
Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port
Specifications
Temperature Range
Maximum Ambient Operating Temperature50o – 104o F (10o – 50o C)
Ambient Storage and Shipping Temperature-40o – 185o F (-40o – 85o C)
Maximum Internal Rack Temperature for the
Switch Box
Relative Humidity (non-condensing)
Operating20% – 80%
Nonoperating5% – 90%
continued
122o F (50o C)
Video Modes Supported
VGA, SVGA, XGA
Appendix
D
Troubleshooting Tips
Table D-1
Video Troubleshooting
SymptomProbable CauseRecommended Solution
No video on any computerLoose video connection
Defective video cable
No power to switch or monitor
No video on one computerVideo cable problemTighten loose video cable
Reconnect video cable.
Replace video cable.
Check the power switch.
Reconnect the power cable.
Check AC outlet for power.
connections.
Replace video cable.
Turn on the computer connected
to that port.
continued
D-2 Compaq Server Console Switch User Guide
Table D-1
Video Troubleshooting
SymptomProbable CauseRecommended Solution
continued
OSD colors or setup incompatibleIncorrect settings in Names, Flag
or Device dialog boxes
Table D-2
Status Symbol Troubleshooting
SymptomProbable CauseRecommended Solution
No live keyboard signalTighten loose keyboard cable
No or shows next to
computer number or name
(all models except 2-Port)
No + shows next to computer
number or name
(2-Port only)
Confirm that settings in these
menus are properly defined (for
2-Port also check OSD menu).
In the Commands screen, click on
Reset (all models except 2-Port).
Or
–
Reset settings to default if
necessary by pressing F10 +
Enter (for 2-Port switch only).
connections between the
computer and the switch.
or
Disconnect and reconnect the
keyboard cable at the computer
port on the switch. (
It may be
necessary to power cycle the
computer if the cable is
disconnected. For this reason,
only perform these tests when
maintenance time can be
scheduled
Then at the switch console press
Esc + Print Scrn.
.)
continued
Table D-2
Status Symbol Troubleshooting
SymptomProbable CauseRecommended Solution
Troubleshooting Tips D-3
continued
shows up on tiered port
(all models except 2-Port)
shows next to computer
number or name when you
expected it to be a
(all models except 2-Port)
Primary computer shows
when is expected
(all models except 2-Port)
Loose keyboard connectionDisconnect and reconnect the
keyboard cable at the computer
port on the switch. (
It may be
necessary to power cycle the
computer if the cable is
disconnected. For this reason,
only perform these tests when
maintenance time can be
An interconnecting cable (m–m)
from another switch connected to
port in error
Incorrect settings in Device dialog
box for primary switch
scheduled
Replace the keyboard cable.
Disconnect the switch and
connect the computer to the port.
Verify the selection of the correct
number of ports (4 or 8) for a
secondary switch.
Verify that all port settings are set
to DEFAULT if not connected to a
secondary switch.
.)
Table D-3
Keyboard Troubleshooting
SymptomProbable CauseRecommended Solution
Keyboard is not workingOSD Delay Time in effectTurn off Delay Time:
Press Print Scrn + Alt + S + Alt
+ M. Type 0 secs for Delay Time
(All models except 2-Port).
Press Print Scrn + F2. Select
OSD. Type 0 secs for Delay Time
(for 2-Port only).
continued
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