Server Console Switch
User Guide
First Edition (June 1999)
Part Number 141555-001
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
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EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
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USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
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© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
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Energy Star is a US registered trademark.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Server Console Switch User Guide
First Edition (June 1999)
Part Number 141555-001
Contents
About This Guide
Text Conventions........................................................................................................vii
Symbols in Text........................................................................................................ viii
Symbols on Equipment............................................................................................. viii
Rack Stability...............................................................................................................ix
Getting Help.................................................................................................................ix
Compaq Technical Support..................................................................................ix
Compaq Website....................................................................................................x
Compaq Authorized Reseller ................................................................................x
Chapter 1
Introduction
Product Overview..................................................................................................... 1-1
Features..................................................................................................................... 1-2
Configurations .......................................................................................................... 1-3
Available Models...................................................................................................... 1-6
Chapter 2
Hardware Installation
Installation Checklist ................................................................................................ 2-2
2-Port 0U Installation................................................................................................ 2-3
Connecting the 2-Port Keyboard/Video/Mouse Cable...................................... 2-5
4-Port and 8-Port Side-Mount 0U Installation ......................................................... 2-6
4-Port and 8-Port Rear Rack 0U Installation............................................................ 2-8
Attaching the slide rail brackets........................................................................ 2-8
4-Port and 8-Port Standard 1U Installation ............................................................ 2-11
Attaching the slide rail brackets...................................................................... 2-11
Measuring with the template ........................................................................... 2-11
Attaching the adjustable rack-mounting brackets ........................................... 2-12
Rack-mount Installation .................................................................................. 2-15
Cover Panel Installation .................................................................................. 2-16
Completing the Installation..................................................................................... 2-16
iv Compaq Server Console Switch User Guide
Chapter 3
Cabling
Cable Information......................................................................................................3-1
Cable Locking Mechanism.................................................................................3-1
Connecting the Cables...............................................................................................3-3
Connecting the Power Cable to the Dual Console 8-Port DC Switch Box...............3-5
Switch Box Startup Behavior....................................................................................3-7
Computer Startup Behavior.......................................................................................3-7
Configuring the Switch Box......................................................................................3-7
Unattended Reboot ....................................................................................................3-7
Resetting the Unit......................................................................................................3-8
Making Connections Under Power............................................................................3-8
Alternate Configurations ...........................................................................................3-8
Tiered Switch Configurations ............................................................................3-8
Connecting Tiers while the System is Powered Up...........................................3-9
Dual Console Configuration....................................................................................3-10
Chapter 4
Using the OSD
On-Screen Display.....................................................................................................4-1
Alternate Languages...........................................................................................4-1
Functions....................................................................................................................4-1
Navigation..................................................................................................................4-2
Menu Overview..................................................................................................4-4
OSD Main Screen...............................................................................................4-5
Setup Screen.......................................................................................................4-7
Commands Screen..............................................................................................4-8
Version Screen....................................................................................................4-9
Reset Command................................................................................................4-10
Devices Screen .................................................................................................4-11
Device Modify Screen......................................................................................4-12
Names Screen...................................................................................................4-13
Menu Screen.....................................................................................................4-15
Scan Screen ......................................................................................................4-16
Flag Screen.......................................................................................................4-19
Security Screen.................................................................................................4-21
Broadcast Screen..............................................................................................4-25
Accessing the OSD at a Secondary Switch.............................................................4-28
Switching Between Computers ...............................................................................4-28
Performing a Soft Switch .................................................................................4-29
Performing a Screen Capture...................................................................................4-29
Chapter 5
Using the Simplified OSD
Launching the OSD .................................................................................................. 5-1
Conducting a screen capture.............................................................................. 5-1
Simplified OSD Selection Screen............................................................................. 5-2
Opening the Simplified OSD or accessing the Simplified OSD Selection
screen on a primary switch................................................................................ 5-2
Simplified OSD Status Port Symbols....................................................................... 5-3
Simplified OSD Advanced Menus screen................................................................ 5-3
Opening the Simplified OSD Advanced Menus ............................................... 5-3
Exiting the Simplified OSD............................................................................... 5-4
Selecting Computers................................................................................................. 5-4
Switching computers ......................................................................................... 5-5
Assigning Unique Names to Computers................................................................... 5-6
Changing Menu Attributes ....................................................................................... 5-7
Effects of Settings on Screen Appearance......................................................... 5-8
Changing Status Flag Attributes............................................................................... 5-9
Values and Effects of Settings on Flag Appearance ....................................... 5-10
Scanning the Computers......................................................................................... 5-10
Placing the switch in scan mode...................................................................... 5-10
Canceling scan mode....................................................................................... 5-11
Setting a custom scan pattern .......................................................................... 5-11
Removing a computer from the scan list......................................................... 5-12
Securing Server Access .......................................................................................... 5-12
Locking the screen and keyboard.................................................................... 5-13
Turning off the screen saver............................................................................ 5-14
Blanking the monitor without locking the console ......................................... 5-14
Displaying Version Information............................................................................. 5-15
Saving the Hardware Settings................................................................................. 5-16
Resetting the Mouse and Keyboard........................................................................ 5-17
Assigning Specific Device Types........................................................................... 5-17
Switching Tiered Systems ...................................................................................... 5-18
About This Guide v
vi Compaq Server Console Switch User Guide
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers......................................................A-1
Federal Communications Commission Notice.........................................................A-2
Class A Equipment............................................................................................A-2
Class B Equipment............................................................................................A-3
Modifications.....................................................................................................A-3
Cables ................................................................................................................A-3
Declaration of Conformity for Products Marked with the FCC logo –
United States Only.............................................................................................A-3
Canadian Notice (Avis Canadien)............................................................................A-4
Class A Equipment............................................................................................A-4
Class B Equipment............................................................................................A-4
European Union Notice ............................................................................................A-5
Japanese Notice ........................................................................................................A-5
Taiwanese Notice......................................................................................................A-5
Appendix B
Power Cord Set Requirements
General Requirements ..............................................................................................B-1
Country-Specific Requirements ...............................................................................B-2
Appendix C
Specifications
Appendix D
Troubleshooting Tips
Appendix E
Updating the Firmware
Procedure.................................................................................................................. E-1
Index
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
USER INPUT User input appears in a different typeface and in
FILENAMES File names appear in uppercase italics.
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
Enter When you are instructed to enter information, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
viii Compaq Server Console Switch User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Rack Stability
About This Guide ix
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
n The leveling jacks are extended to the floor.
n The full weight of the rack rests on the leveling jacks.
n The stabilizing feet are attached to the rack, if it is a single-rack
installation.
n The racks are coupled in multiple-rack installations.
n A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
For continuous quality improvement, calls may be recorded or monitored.
1
. This service is available 24 hours a day, 7 days a week.
x Compaq Server Console Switch User Guide
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
n Technical support registration number (if applicable)
n Product serial number(s)
n Product model name(s) and number(s)
n Applicable error messages
n Add-on boards or hardware
n Third-party hardware or software
n Operating system type and revision level
n Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
n In the United States, call 1-800-345-1518.
n In Canada, call 1-800-263-5868.
n Elsewhere, see the Compaq website for locations and telephone
numbers.
Product Overview
The family of Compaq Server Console Switches enables you to control large
computer networks using a single keyboard, monitor, and mouse. On a single
video screen, you can select as many as 64 computers running different
operating systems.
The 4-Port and 8-Port switches use an On-Screen Display (OSD) interface,
which has intuitive menus for accessing each attached computer. Computers
can be identified by name or number, enabling you to view and select server
names that make sense to you. The 2-Port switch uses a simplified OSD.
Chapter
1
Introduction
A typical Compaq Server Console Switch, also know as keyboard/monitor
mouse (KMM) or keyboard/video/mouse (KVM), configuration consists of the
console (monitor, keyboard, and mouse), the switch unit, and the attached
computers. You can choose from a single-user system or a multiple-user
system. Additional Server Console Switches can be connected to the primary
switch, called tiering, to increase computer access from 4 or 8 computers to as
many as 64 computers. Tiering allows you to modify your Server Console
Switch system, as your network system needs change.
Two 8-Port switch units offer dual console capabilities, allowing switch
configurations to be controlled from more than one location or by more than
one user.
To switch between computers you simply type a command at the keyboard.
The selected computer receives characters typed at the keyboard and displays
its video output on the monitor. You can also use the mouse to interact with
the graphic interface of the selected computer.
1-2 Compaq Server Console Switch User Guide
The Compaq Server Console Switch family of products is available in
2-, 4-, and 8-Port versions and can be used in various configurations to
accommodate large or small systems. All versions are packaged in spaceefficient 1U height (1.71-inch) cases.
This chapter provides an overview of the Server Console Switch features,
functionality, and sample configurations.
Features
You can use the Server Console Switch in various configurations to connect
from 2 to 64 servers.
The features of the Server Console Switch include:
■
On-Screen Display (OSD) — Displays system-related information on
the monitor, such as power-up test data and configuration menus.
■
Programmable Scanning — Evaluates system performance by
sequentially scanning any or all of the computers in the system.
Programmable scanning allows you to determine which computers to
include as well as the duration of the connection.
■
Configuration NVRAM — Makes it easy to set configuration
information using commands entered from the keyboard. The NVRAM
(non-volatile RAM) stores the resulting configuration until you decide
to change the information, even if the unit loses power.
■
Hardware Reset Switch — Resets the unit without interrupting power
to the system if the keyboard or mouse communication is disrupted.
■
Password Protection — Protects against unauthorized users by
providing a password option for security purposes.
■
Switch Firmware Update — Allows quick and easy update since the
application code of the switch resides in FLASH. The port
communications settings are automatically configured to allow direct
downloading from the connected computer.
■
Alternate Language Selection — Provides alternate languages,
available on the Compaq Server Console Switch Software Utility CD.
(Not available for use with the 2-Port switch.) See this CD for additional
information.
■
Support for Optional Switch Box Connector Kit — Provides frontal
access to the 4- or 8-Port switches for a keyboard, monitor, mouse, and
power cord.
Configurations
There are many ways to configure your Server Console Switch to meet your
specific organizational needs. Additional information on configuring multiple
Server Console Switches can be found in Chapter 3.
■
A single switch box is used to connect four or eight servers. In this
configuration, the keyboard, monitor, and mouse are connected directly
to the unit by their respective cables. You can connect the Server
Console Switch to servers located in the same or adjoining racks.
See Figure 1-1.
Introduction 1-3
Keyboard,
Mouse,
and
Video Cables
HYDR-001.EPS
Figure 1-1. Single 4-Port unit
1-4 Compaq Server Console Switch User Guide
HYDR-002.EPS
Secondary Switch
Keyboard,
Mouse,
and
Video Cables
Primary Switch
■
You can tier multiple Server Console Switch units to connect up to
64 servers. This configuration is illustrated in Figure 1-2, where the
secondary unit’s device port is connected to one of the computer ports
on the original, or primary unit. Multiple Server Console Switch units
can be tiered from the primary unit.
Figure 1-2. Tiered configuration
■
The Dual Console 8-Port models allow you to set up two consoles, as
shown in Figure 1-3, so that your switch system can be controlled from
more than one location, or by two users.
Keyboard,
Mouse,
Video Cables
and
Introduction 1-5
Figure 1-3. Dual console configuration
1-6 Compaq Server Console Switch User Guide
Available Models
The Server Console Switch is available in 2-, 4-, or 8-Port versions. Table 1-1
shows a comparison of these models.
Table 1-1
Model Comparison Chart
2-Port 4-Port 8-Port Dual
Console
8-Port
# of computer ports 24888
# of consoles (monitor,
keyboard, mouse)
# of tiered computers N/A 32 64 64 64
Switch connection mode
control
Power Supply 110/220V AC 110/220V AC 110/220V AC 110/220V AC 48V DC
11122
No No No Yes Yes
Dual
Console
8-Port DC
Chapter
Hardware Installation
This chapter provides hardware installation information for the Compaq
Server Console Switch.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that the following items are completed BEFORE performing any work on
the rack:
■
The leveling jacks are extended to the floor.
■
The full weight of the rack rests on the leveling jacks.
■
The stabilizing feet are attached to the rack, if it is a single-rack
installation.
2
■
The racks are coupled in multiple-rack installations.
■
Only one component is extended at a time. (A rack may become unstable if
more than one component is extended for any reason.)
2-2 Compaq Server Console Switch User Guide
Installation Checklist
Ensure that you have the following items available before beginning
installation:
■
Compaq Server Console Switch Rack Option Kit
q Main switch unit
q Power cord (except Dual Console 8-Port DC model)
q Rails with hardware
q Compaq Server Console Switch User Guide
q Serial cable
q Warranty Card
You must supply:
■
Interconnecting cables for video, keyboard, and mouse (included in
2-Port Rack Option Kit)
■
Monitor, keyboard, and mouse for each user console
2-Port 0U Installation
The 2-Port unit should only be installed using the side-mount procedure
described below.
1. Attach the side-mount rails to your 2-Port unit.
Figure 2-1. Attaching the 2-Port side-mount rails
2. Slide the tabs on the rails into the same U location on each side of the
rack.
Hardware Installation 2-3
Figure 2-2. Mounting the 2-Port unit to the side of the rack
2-4 Compaq Server Console Switch User Guide
3. Use a screw on each side to secure the side-mounted unit to the rack.
Figure 2-3. Securing the 2-Port side-mount installation
Connecting the 2-Port Keyboard/Video/Mouse
Cable
Connect the 2-Port KVM cable as shown in Figure 2-4.
WARNING: To reduce the risk of electric shock or damage to your equipment:
■
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■
Plug the power cord into a grounded (earthed) outlet that is easily
accessible at all times.
■
Disconnect the power from the unit by unplugging the power cord from
either the electrical outlet or the unit.
Hardware Installation 2-5
1
2
3
4
5
Figure 2-4. Connecting the 2-Port KVM cable
å Keyboard, monitor, and mouse connectors to computer 1
Monitor connector to switch box console
ê Keyboard and mouse connectors to the switch box console
Keyboard, monitor, and mouse connectors to computer 2
Power cord
2-6 Compaq Server Console Switch User Guide
4-Port and 8-Port Side-Mount 0U
Installation
Use the following procedure to install the 4-Port, 8-Port, or Dual Console
8-Port units on the side of a rack.
1. Attach the side-mount rails to your Server Console Switch unit.
Figure 2-5. Attaching the side-mount rails
2. Slide the tabs on the rails into the same U location on each side of the
rack.
Figure 2-6. Mounting the unit to the side of the rack
Hardware Installation 2-7
3. Use a screw on each side to secure the side-mounted unit to the rack.
Figure 2-7. Securing the side-mount installation
2-8 Compaq Server Console Switch User Guide
4-Port and 8-Port Rear Rack 0U
Installation
If you are using your 4-Port, 8-Port, or Dual Console 8-Port unit in
conjunction with the Compaq 1U Keyboard Drawer Rack Option Kit, no
additional rack space is required.
Attaching the slide rail brackets
1. Attach the rails to each side of the switch box, using the screws
provided.
Figure 2-8. Attaching the slide rail brackets
Hardware Installation 2-9
2. Verify that a cage nut has been installed under the rail at the rear of the
rack.
Figure 2-9. Installing cage nut in the rear of the rack
NOTE: If a cage nut was not installed during the installation of the 1U Keyboard Drawer,
this option must be removed and reinstalled with the cage nut in place.
3. Slide the switch box with rails into the rail mounting brackets.
Figure 2-10. Sliding the switch box into the rack
2-10 Compaq Server Console Switch User Guide
4. Use two M6 screws to secure the rails to the back of the rack.
Figure 2-11. Securing the rails
4-Port and 8-Port Standard 1U
Installation
Use the following procedure to install the 4-Port, 8-Port, or Dual Console
8-Port units in a rack in a standard 1U configuration.
Attaching the slide rail brackets
Figure 2-12 shows how to attach the slide rail brackets to the switch box.
Hardware Installation 2-11
Figure 2-12. Attaching the slide rail brackets
Measuring with the template
From the printed report generated by the Rack Builder software, determine the
rack position of the keyboard drawer. Then, measuring from the top of the
component below, use the template to carefully measure on the front and rear
of the rack frame to mark the attachment points for the mounting brackets and
rear cage nuts.
2-12 Compaq Server Console Switch User Guide
When using the template on the back of the rack, mark the rack at the top of
the template to help align the next component.
Figure 2-13. Measuring with the template
Attaching the adjustable rack-mounting brackets
To attach the adjustable rack-mounting brackets:
1. Loosely attach the wing nuts å to allow adjustment of the length of the
rails to fit your rack.
1
2
Figure 2-14. Adjusting the length of a rack-mounting bracket
Hardware Installation 2-13
2. Insert a cage nut in the marked hole on the rear or the rack.
Figure 2-15. Inserting a cage nut
3. Insert an adjustable rack-mounting bracket into the rack and hook the
tabs into the appropriate holes in the rear of the rack, aligning the screw
holes at the front of the rack.
Figure 2-16. Attaching the mounting brackets to the rear of the rack
2-14 Compaq Server Console Switch User Guide
4. Use two M6 screws to attach the mounting bracket to the front of the
rack.
Figure 2-17. Attaching the mounting brackets to the front of the rack
5. Tighten the wing nuts.
Rack-mount Installation
Slide the switch box into the rack-mount brackets as shown in Figure 2-18,
then secure with a screw on each side.
Figure 2-18. Sliding the switch box into the rack-mount brackets
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