Comm-Tec MUH44UH User Manual

MUH44UH
4K HDBaseT 4x4 Matrix Switcher
All Rights Reserved
Version: MUH44UH_2014V1.0
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 1 www.comm-tec.it
Preface
Read this user manual carefully before using this product. Pictures shown in this manual is for reference only, different model and specifications are subject to real
product.
This manual is only for operation instruction only, not for any maintenance usage. The functions described in this version are updated till August 2014. Any changes of functions and parameters since then will be informed separately. Please refer to the
dealers for the latest details.
All product function is valid till 2014-10-10.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 2 www.comm-tec.it
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference. Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause
damage, deterioration or malfunction.
Refer all servicing to qualified service personnel.To prevent fire or shock hazard, do not expose the unit to rain, moisture or install
this product near water.
Do not put any heavy items on the extension cable in case of extrusion.Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.Spillage into the housing may result in fire, electrical shock, or equipment damage.
If an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction.Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time.Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 3 www.comm-tec.it
Contents
1. Introduction ................................................................................................................. 5
1.1 Introduction to the MTX44UH ............................................................................ 5
1.2 Features ............................................................................................................ 5
1.3 Package List ...................................................................................................... 6
2. Product Appearance of the MTX44UH ........................................................................ 6
2.1 Front Panel ........................................................................................................ 6
2.2 Rear Panel ......................................................................................................... 7
3. System Connection ................................ ................................ ................................ ..... 8
3.1 System Applications .......................................................................................... 8
3.2 Usage Precautions ............................................................................................ 8
3.3 Connection Diagram .......................................................................................... 8
3.4 Connection Procedure ....................................................................................... 9
3.5 Connection with TP513HDR ............................................................................ 10
4. System Operations ................................................................................................... 10
4.1 Front Panel Button Control .............................................................................. 10
4.1.1 Switching I/O connection ....................................................................... 10
4.1.2 EDID Management ................................................................................ 11
4.1.3 Inquiry .................................................................................................... 13
4.1.4 Clear operation ...................................................................................... 14
4.2 IR Control ........................................................................................................ 14
4.2.1 Usage of IR Remote .............................................................................. 14
4.2.2 IR Operations ........................................................................................ 15
4.3 RS232 Control ................................................................................................. 18
4.3.1 Connection with RS232 Communication Port ........................................ 18
4.3.2 Installation/uninstallation of RS232 Control Software ............................ 18
4.3.3 Basic Settings ........................................................................................ 18
4.3.4 RS232 Communication Commands ...................................................... 19
4.3.5 RS232 Control Modes ................................................................ ........... 26
4.3.6 Control 3rd-Party Device from Local ...................................................... 26
4.3.7 Bi-directional RS232 Control ................................................................. 27
4.4 TCP/IP Control................................................................................................. 28
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 4 www.comm-tec.it
4.4.1 Control Modes ....................................................................................... 28
4.4.2 GUI for TCP/IP control ........................................................................... 29
4.4.3 GUI Update............................................................................................ 32
4.5 Firmware Update via USB ............................................................................... 32
5. Specification ............................................................................................................. 34
6. Panel Drawing .......................................................................................................... 35
7. Troubleshooting & Maintenance ............................................................................... 36
8. After-sales Service .................................................................................................... 38
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 5 www.comm-tec.it
1. Introduction
1.1 Introduction to the MTX44UH
MTX44UH is a professional 4x4 HDBaseT Matrix Switcher that accommodates 4 HDMI
IN (4k signal at max), 4 auxiliary audio IN, 4 IR IN.
Select HDMI input by front panel buttons, IR, RS232, or GUI. The selected source is delivered to HDMI Output 1~2 (for HDMI input 1~2) & HDBaseT outputs 1~4 (easy extension to 70m at 1080p and 35m at 4Kx2K on a single CAT5e/6 connection with HDBaseT receivers, with PoC) simultaneously. The unit also supports EDID
management and HDCP.
Except embedded HDMI audio, MTX44UH provides 4 auxiliary audio inputs. Audio source is selectable via RS232 command. Selected audio is output via HDMI outputs&
HDBaseT outputs and the audio output sockets. The unit also supports bi-directional RS232& IR control.
1.2 Features
Support HDMI 1.4, support 4Kx2K& 1080p 3DHDCP1.4 compatible, support manual HDCP management and auto-detecting Transmit 4Kx2K signal for 8m via HDMI port, 35m via HDBT port Audio source selectable via RS232 command4 HDBaseT outputs, for easy extension to 70m at 1080p and 35m at 4Kx2K on a
single CAT5e/6 cable
Support PoCLCD indicator shows real-time I/O connection status, switching status, HDCP
status, and output resolution.
Controllable via front panel, RS232, IR and TCP/IPSupport bi-directional IR& RS232 controlBuilt-in GUI for TCP/IP controlPowerful EDID managementSupport off memory for reliable operationSupport firmware upgrade through Micro USB portEasy installation with rack-mounting design
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 6 www.comm-tec.it
1.3 Package List
1 x MTX44UH 2 x Mounting ears (6 x Screws) 1 x RS232 cable 1 x IR Receiver 4 x Plastic cushions (4 x Black Screws) 1 x IR remote 1 x Power Adapter (DC 24V 2.5A) 8 x Pluggable Terminal Blocks 1 x User manual
Notes: Confirm if the product and the accessories are all included, if not, please
contact with the dealers.
2. Product Appearance of the MTX44UH
2.1 Front Panel
No.
Name
Description
1
Firmware
Micro USB port for updating firmware
2
Power
Indicator
Illuminate red when power on.
3
IR
In-built IR sensor, receive IR signals sent from IR remote.
4
LCD Screen
Display real-time operation status.
5
INPUTS/ Menu
buttons
Normal mode: Back-lit buttons, ranging from "1" to "4".Inquiry mode (buttons 1~4): Press “ENTER” for more than
3 seconds to enter this mode. Dial to select
different menus, to select different options.
6
OUTPUTS buttons/ EDID Manageme
nt buttons
Normal mode: Back-lit buttons, ranging from "1" to "4".
Output 1~2 support synchronous local HDMI output.
EDID Invoking mode: press and hold EDID button for 3
seconds or more to enter this mode, in this mode, button
1, 2 are used to switch to the previous/ next EDID data.
7
Function
ALL: Select all inputs/ outputs.
I
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 7 www.comm-tec.it
buttons
EDID management button: Enable input port to manually
capture and learn the EDID data of output devices.
CLEAR: Withdraw an operation like switching output channel, learning EDID data before it comes into effect.
Meanwhile, the matrix will return to the previous status.
ENTER: Confirm operation. Press and hold it for 3 seconds to enter in Inquiry mode.
Notes: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
2.2 Rear Panel
No.
Name
Description
IR ALL IN
Input port for IR control signal, connect with IR receiver, deliver IR signal to all the HDBaseT ports to control the remote
devices.
HDMI
INPUTS
HDMI input ports, 4 in total, type A female HDMI connector,
connect with HDMI input source devices.
IR OUT
Connect with IR transmitter, to emit the IR signal sent from the HDBaseT ports of the far-end Receiver. These IR OUT sockets make up an IR matrix with the IR IN sockets on the HDBaseT receivers, and all IR signals can be switched
synchronously with the AV signal, or separately switched.
OUTPUTS
a. IR IN: Connect with IR receiver, fixed IR input for the
output, cannot be switched separately. It makes up an IR bi-directional transmission with the IR OUT on the
corresponding HDBaseT receiver.
RS232
IR EYE
TCP/IP
DC 24V
RS232
IR EYE
TCP/I P
HDMI IN PUTS
IR OUT
1 2
3
4
1 2 3 4
OUTPU TS
HDMI
AUDIO
HDBas eT
HDMI
2
3
4
L R
AUDIO
L R
AUDIO
L R
AUDIO
L R
Tx Rx Tx Rx Tx Rx
IR IN
1
IR IN IR IN IR IN
IR ALL IN
COAX
HDBas eT HDBas eT HDBas eT
DC 24V
COAX COAX COAX
Tx Rx
HDMI
AUDIO
HDBaseT
L R
Tx Rx
IR IN
1
COAX
a b c
d
e
f
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 8 www.comm-tec.it
b. COAX: HDMI de-embedded digital audio output. c. RS232: Serial port to communicate with the RS232 port on
corresponding HDBaseT receiver. When controlled by HDBaseT receiver, the communication protocol must be
the same with MTX44UH.
d. HDMI: HDMI output port, connect with HDMI displayers,
deliver same input signals with HDBaseT ports, split HDMI
output for local monitoring.
e. HDBaseT: Works with HDBaseT receivers, such as
TP513HDR. It can extend AV, IR and RS232 signal to 70m distance. Meanwhile, it can provide power for the receivers
which support PoC.
f. AUDIO: HDMI de-embedded stereo audio output
IR EYE
Connect with extended IR receiver, use the IR remote to
control MTX44UH.
TCP/IP
TCP/IP port for unit control
RS232
Serial port for unit control, 9-pin female connector, connects
with control device such as a PC.
Power
Indicator
Illuminate red when powered on.
DC 24V
Connect with DC 24V power adaptor.
GROUND
Connect to grounding, make the unit ground well.
Note: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
3. System Connection
3.1 System Applications
As its good performance in control and transmission, the MTX44UH can be widely used in computer realm, monitoring, large screen displaying, conference system, television
education and bank securities institutions etc.
3.2 Usage Precautions
1) System should be installed in a clean environment and has a prop temperature and
humidity.
2) All of the power switches, plugs, sockets and power cords should be insulated and
safe.
3) All devices should be connected before power on.
3.3 Connection Diagram
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 9 www.comm-tec.it
3.4 Connection Procedure
1) Connect HDMI sources (e.g. DVD) to HDMI inputs of the MTX44UH with HDMI
cables.
2) Connect auxiliary audio sources to the AUDIO IN ports with audio cables.
3) Connect HDBaseT receivers (e.g. TP513HDR) to the HDBaseT Output ports with
twisted pair.
4) Connect HDMI displays (e.g. HDTV) to HDMI outputs of the MTX44UH or the
receivers with HDMI cables
5) Connect speakers/earphones to AUDIO output ports
6) Connect the RS232 port of control device (e.g. a PC) to the RS232 port of either
MTX44UH or far-end receivers. RS232 signal can be transmitted bi-directionally
between MTX44UH and far-end receivers.
7) MTX44UH can collect IR signal sent by the included IR remote via its built-in IR
sensor or through external IR receiver connected to the IR IN/ IR EYE/ IR ALL IN port. The IR signal can be transmitted bi-directionally between MTX44UH and far-
end receivers.
8) Connect a DC 24V power adapter and the MTX44UH.
Note: IR receivers connected to IR IN& IR ALL IN should be with carrier. If not, send
VCR
STB
DVD
TPHD402R
PC
IR Emitter
Speaker
Projector
Laptop
HDTV
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 10 www.comm-tec.it
command %0900. or %0901.to activate native carrier mode or force carrier mode in the
IR matrix launched between MTX44UH and far-end receivers.
3.5 Connection with TP513HDR
MTX44UH boasts 4 HDBaseT output ports which support PoC solution. Connect the HDBT output ports of MTX44UH to HDBaseT Receivers supporting PoC (like TP513HDR) via twisted pair. Plug a power supply to the power port of MTX44UH, the
HDBaseT Receivers will be energized synchronously with PoC solution.
4. System Operations
4.1 Front Panel Button Control
MTX44UH provides with convenient front panel button control. Here we make a brief
introduction to the system operations.
4.1.1 Switching I/O connection
1) To convert one input to an output: Operation: “input”+“output”+“ENTER” Example: input 1 to output 2
Note: In default status, 4 IR OUT sockets correspond with 4 HDMI INPUTS. When you convert an HDMI input to an output, the corresponding IR OUT will be switched
synchronously.
2) To convert an input to several outputs: Operation: “input” + “output” + “output” +… + “ENTER” Example: Switch input 2 to output 2, 4
P
o
C
DC 24V
TPHD402PR(PoC)
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 11 www.comm-tec.it
3) To convert an input to all outputs: Operation: “input” + “ALL” + “ENTER” Example: Convert input 1 to all outputs
Note: Indicators of the pressed buttons will blink green for three times if the conversion
is done, then it will be off. If the conversion failed, they will be off immediately.
4.1.2 EDID Management
MTX44UH features EDID management to maintain compatibility between all devices. It can be controlled via EDID learning and EDID invoking.
EDID Learning (from output):
One input port learns the EDID data of one output port Operation: Press “EDID”, “INPUTS”+“OUTPUTS”+“ENTER”. Example: Input 2 learns EDID data from output 4
All input ports learn EDID data from one output port Operation: Press “EDID”, “ALL”+“OUTPUTS”+“ENTER” Example: All input ports learn EDID data from output 4
Note: Indicators of the pressed buttons will blink green for three times if the conversion
is done, then it will be off. If the conversion failed, they will be off immediately.
EDID invoking:
There are six types of embedded EDID data. The chart below illustrates the detailed information of the embedded EDID data:
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 12 www.comm-tec.it
Output Button
EDID Data
1
1080P 3D 2CH
2
1080P 3D Multichannel
3
1080P 2D 2CH
4
1080P 2D Multichannel
5
3840x2160 2D30Hz
6
4096x2160 2D30Hz
Press and hold “EDID” for 3 seconds to enter EDID invoking mode, in this mode, use output buttons 1/2 to switch among the 5 embedded EDID data. Then press “ENTER
to confirm invoking. Format: Press and hold “EDID” for 3 seconds, “INPUTS”+“OUTPUTS 1/2”+“ENTER”. Operations: Invoke embedded EDID data for one input
Operation: Press “EDID” (hold for 3 seconds to enter in EDID setting status),
“INPUTS”+“OUTPUTS”+“ENTER”. Example: Set the EDID data of INPUT 2 to the forth type of embedded EDID data:
Press (hold for 3 seconds) or to switch to
the 4th EDID data . Invoke embedded EDID data for all inputs
Operation: Press “EDID” (hold for 3 seconds to enter in EDID setting status),
“ALL”+“OUTPUTS”+“ENTER”. Example: Set the EDID data of all input ports to the second type of EDID data:
Press (hold for three seconds) or to switch to
the 2nd EDID data .
Note: If the conversion is successful, indicators of the pressed buttons will blink green
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 13 www.comm-tec.it
for three times at normal speed; if the conversion failed, they will blink for three times
quickly.
4.1.3 Inquiry
Check status
Press and hold the button “ENTER” for 3 seconds, it will enter into system inquiry
menu. Use Left and Right direction button to navigate checking the previous/next items.
Function Items
Example
Description
Check the connection status of
inputs
Y means the corresponding port is connected with input
device, N means not.
Check the connection status of
outputs
Y means the corresponding port is connected with
output device, N means not.
Correspondence between inputs and
outputs
Shows the correspondence between the 4 inputs and 4
outputs.
Check if the input is
with HDCP
Y means the input signal is
with HDCP, N means not.
Check if the output
is with HDCP
Y means the output signal is
with HDCP, N means not.
Check the output
resolution
Use the UP and DOWN direction button to check all
the 4 output resolutions.
Output check Press any output button to check its corresponding input.
Example: Check which one is the corresponding input for output 2. (Presume Output 2
corresponds to Input 1.)
Operation: Press Output 2 button, LCD screen display “AV: 1->2 IR: 1->2”, and indicators of input 1 and output 2 turn on and last for 3 seconds. Then output 2
corresponds to input 1.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 14 www.comm-tec.it
4.1.4 Clear operation
When you switch output channel, learn EDID data, or set EDID data, press Clear button to withdraw the operation before you press “ENTER” to carry it on. When you
press it, the matrix will return to the previous status.
4.2 IR Control
By using IR & HDBaseT transmission technology, the MTX44UH has some functions as
follows:
1) Control far-end output device from local.
2) Control local input/output device remotely.
3) Control the MTX44UH locally/remotely.
4.2.1 Usage of IR Remote
Standby button, press it to enter/ exit standby
mode
Input channels, range from 1~4 (buttons 5~8
are not available), corresponding IR signal switched synchronously when switching input
channels.
Menu buttons, ALL, EDID and CLEAR, same
with the corresponding front panel buttons. Please refer to 4.1 Front Panel Button
Control for details.
: Navigation buttons.
ENTER: Confirm button.
OUTPUTS (buttons 5~8 are not available)
In normal mode: output channel selection buttons, each channel has 1 IR IN, 1 HDBaseT, 1 RS232, and 1 AUDIO outputs,
and channel 1~4 have HDMI outputs.
In EDID invoking mode: press button 1/2 to
switch among the 5 embedded EDID data
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 15 www.comm-tec.it
Note: With this IR remote, MTX44UH can be controlled by the built-in IR, the extended
IR receiver connected to the “IR EYE”/”IR ALL IN” and the IR receiver on the far-end
receiver.
4.2.2 IR Operations
1) IR Matrix Switching
The 4 “IR OUT” ports and the 4 “IR IN” ports on the far-end receivers make up an 4x4
IR matrix. See as below:
IR Matrix
The IR signal is sent by corresponding IR remote, then it is transferred to HDBaseT receiver, then to corresponding zone of the matrix through the twisted pair, finally it is
transferred to IR OUT port and received by controlled device.
Switching Operation: (4 IR IN ports correspond with 4 HDMI input ports separately in
default mode.) a) Sending command (reference to 4.3 RS232 Control): [x1]R[x2].
x1: Corresponding to the 4 IR OUT ports of the matrix, the IR transmitter connected
to this port can be placed at IR receiving area of output device or MTX44UH
itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR IN
port connects with IR receiver) number of MTX44UH.
Example: Send command “3R2.” to transfer IR signal received from zone 2 to IR
OUT port 3.
Note: When switching all the 4 IR input signal channels to the same IR out channel,
it is not able to control the 4 far-end IR receivers at the same time.
1 32 4
IR Emitter
PoC
TPHD402PR 1
HDTV
HDTV
TPHD402PR 2
HDTV
HDTV
TPHD402PR 3
HDTV
TPHD402PR 4
HDTV
PoC PoC PoC
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 16 www.comm-tec.it
2) Force Carrier a) Only if the IR receiver connected to HDBaseT receiver is with IR carrier, can the
received IR signal be transferred to IR OUT port of the matrix.
b) Only if the IR receiver connected to IR ALL IN port of the matrix is with IR carrier,
can the received IR signal be transferred to IR OUT port of the matrix.
If the IR receiver connected with HDBaseT receiver or IR ALL IN port of the matrix
is not with IR carrier, send the command “%0901.” to enter infrared carrier enforcing mode, and then IR signal can be transferred to IR OUT port.
3) IR control setting Control far-end output device from local
Connect an IR receiver with IR carrier to the IR IN port of MTX44UH, users can control
far-end output displayer via its IR remote from local.
In that case, the IR signal is transferred via twisted pair. Only the corresponding IR
OUT port can emit control signals to the remote display. See the figure below:
Control far-end device from Local
Note: The IR receiver connected to IR IN must be with IR carrier
The IR signal received from IR ALL IN port will be transmitted to all the 4 far-end
HDBaseT receivers connected to HDBaseT ports of the MTX44UH. See as below:
PoC
TPHD402PR
DVD
HDTV
IR Remote
HDTV
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 17 www.comm-tec.it
Control far-end device through IR ALL IN port
Control local device from remote
User can control local source devices with their IR remote from remote too. When using, the IR signal received by the HDBaseT receiver will be transmitted to the
corresponding IR OUT port of the MTX44UH. See below:
Control local device from remote
PoC
TPHD402PR 1
HDTV
HDTV
TPHD402PR 2
HDTV
HDTV
TPHD402PR 3
HDTV
TPHD402PR 4
HDTV
PoC PoC PoC
IR Emitter
IR Remote
IR Emitter
IR Emitter
PoC
TPHD402PR
DVD
HDTV
IR Remote
IR Emitter
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 18 www.comm-tec.it
4.3 RS232 Control
4.3.1 Connection with RS232 Communication Port
Except the front control panel, the MTX44UH can be controlled by far-end control system through the RS232 communication port. This RS232 communication port is a
female 9-pin D connector. The definition of its pins is listed in the table below.
No. Pin Function
1 N/u Unused 2 Tx Transmit 3 Rx Receive 4 N/u Unused 5 Gnd Ground 6 N/u Unused 7 N/u Unused 8 N/u Unused 9 N/u Unused
4.3.2 Installation/uninstallation of RS232 Control Software
Installation Copy the control software file to the computer connected with SUH4T. Uninstallation Delete all the control software files in corresponding file path.
4.3.3 Basic Settings
Firstly, connect SUH4T with an input device and an output device. Then, connect it with a computer which is installed with RS232 control software. Double-click the software
icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as
below:
The interface of the control software is showed as below:
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 19 www.comm-tec.it
Please set the parameters of COM number, bound rate, data bit, stop bit and the parity
bit correctly, only then will you be able to send command in Command Sending Area.
4.3.4 RS232 Communication Commands
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback Example
System Commands
/*Type;
Inquire the models information.
MHD44TP-N
/%Lock;
Lock the front panel buttons on the Matrix.
System Locked!
/%Unlock;
Unlock the front panel buttons on the
Matrix.
System Unlock!
/^Version;
Inquire the version of firmware
VX.X.X
/:MessageOff;
Turn off the feedback command from the com port. It will only show simple words
like “SWITCH OK!”.
/:MessageOff;
Parameter Configuration area
Monitoring area, indicates whether the command
sent works.
Command Sending area
Parameter Configuration area
Monitoring area, indicates
whether the command
sent works.
Command Sending area
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 20 www.comm-tec.it
Command
Function
Feedback Example
/:MessageOn;
Turn on the feedback command from the
com port.
/:MessageOn;
Demo.
Switch to the “demo” mode, convert input and output in turn like1B1, 1B2, …4B3, 4B4, 1B1… and so on .The switching
interval is 2 seconds.
Demo Mode Undo.
To cancel the previous operation.
Undo Ok!
Operation Commands
[x]All.
Transfer signals from the input channel [x]
to all output channels
X To All. (X=1~4)
All#.
Transfer all input signals to the corresponding output channels
respectively like 1->1, 2->2…
All Through. All$.
Switch off all the output channels.
All Closed.
[x]#.
Transfer signals from the input channel [x]
to the output channel [x].
X Through. (X=1~4)
[x]$.
Switch off the output channel [x].
X Closed. (X=1~4)
[x]@.
Switch on the output channel [x].
X Open. (X=1~4)
All@.
Switch on all output channels.
All Open.
[x1]V[x2].
Transfer the AV signal from the input
channel [x1] to the output channel [x2].
AV: X1-> X2 (X1/X2=1~4)
[x1]B[x2].
Transfer the AV and IR signal from the input channel [x1] to the output channel
[x2].
AV: X1-> X2 (X1/X2=1~4)
[x1] R[x2].
Transfer the IR signal from the input
channel [x1] to the output channel [x2].
IR: X1-> X2(X1 X2=1234)
Status[x].
Check the I/O connection status of output
[x]
AV: Y-> X (X=1~4, Y=1~4)
Status.
Inquire the input channel to the output
channels one by one.
AV: 1-> X1 AV: 2-> X2 AV: 3-> X3 AV: 4-> X4
Save[Y].
Save the present operation to the preset
command [Y], ranges from 0 to 9.
Save To FY (Y=0-
9)
Recall[Y].
Recall the preset command [Y].
Recall From FY
(Y=0-9)
Clear[Y].
Clear the preset command [Y].
Clear FY
(Y=0-9)
PWON.
Work in normal mode.
PWON
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 21 www.comm-tec.it
Command
Function
Feedback Example
PWOFF.
Enter into standby mode and cut off the
power supply to HDBaseT receivers.
PWOFF
STANDBY.
Enter into standby mode. (Do not cut off the power supply to HDBaseT receivers, press other buttons or send other
commands to start.)
STANDBY
/%[Y]/[X]:[Z].
HDCP management command. [Y] is for input (value: I) or output (value: O); [X] is the number of the port, if the value of X is ALL, it means all ports; [Z] is for working status (value: 1 or 0).
/%[Y]/[X]:[Z]. Y=I/O; X=1~4 or ALL; Z=1/0
DigitAudioON[ x].
Enable HDMI audio output of port x.
X=1, 2, 3, 4, enable this port. X=5, enable all the 4 ports.
DigitAudio ON with [x] x=1~4 or ALL
DigitAudioOF F[x].
Disable HDMI audio output of port x.
X=1, 2, 3, 4, disable this port. X=5, disable all the 4 ports.
DigitAudio OFF with
[x] x=1~4 or ALL
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 22 www.comm-tec.it
Command
Function
Feedback Example
/+[Y]/[X]:******.
Set communication between PC and HDBaseT receiver. Y is for RS232 port (connect with
RS232 port of HDBaseT receiver) Y= 1~5 or A~H, The value of Y is defined into the following meanings (in a given baud rate depended by the value of X):
a. Y = 1~4, send this command to the
corresponding HDBaseT receiver to control far-end device.
b. Y = 5, send this command to all
HDBaseT receivers to control all far­end devices.
c. Y = A, B, C, or D d. Y = E, F, G, or H
For items c or d, send this command, it will be saved to the matrix switcher but taken without action to corresponding HDBaseT receiver. And its command function will be effective almost at the same time when you send the command PWON (for item c) or PWOFF (for item d). Note: A & E are for port 1. B & F are for port 2. C & G are for port 3. D & H are for port 4.
X is for bound rate, its value ranges
from 1 to 7 (1--2400, 2--4800, 3-­9600, 4--19200, 5--38400, 657600, 7--115200)
***** is for data (max 48 Byte)
/+[Y]/[X]:******.
EDIDH[x]B[y].
Input port [y] learns the EDID from output port [x]. If the EDID data is available and the audio part supports not only PCM mode, then force-set it to support PCM mode only. If the EDID data is not available, then set it as initialized EDID data.
EDIDH[x]B[y].
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 23 www.comm-tec.it
Command
Function
Feedback Example
EDIDPCM[x].
Set the audio part of input port [x] to PCM format in EDID database.
EDIDPCM[x].
EDIDG[x].
Get EDID data from output [x] and display the output port number.
Hexadecimal EDID data and carriage return character
EDIDMInit.
Restore the factory default EDID data of
every input.
EDIDMInit.
EDIDM[X]B[Y].
Manually EDID switching. Enable input[Y]
to learn the EDID data of output[X]. If the
EDID data is not available, then set it as initialized EDID data.
EDIDM[X]B[Y].
EDIDUpgrade [x].
Upgrade EDID data via the RS232 port. [x] is the input port, when the value of X is 9, it means to upgrade all input ports. When the switcher receives the command, it will show a message to prompt you to send EDID file (.bin file). Operations will be canceled after 10 seconds. Please cut off all connections of HDBaseT ports.
Please send the EDID file
EDID/[x]/[y].
Set the EDID data of input port [x] to built­in EDID No.[y]. [y]=1~5, correspond to the 5 embedded EDID data separately
EDID/[x]/[y].
UpgradeIntED ID[x].
Upgrade one of the 5 embedded EDID data, x is the serial number for EDID data
1. 1080P 3D 2CH
2. 1080P 3D Multichannel
3. 1080P 2D 2CH
4. 1080P 2D Multichannel
5. 3840x2160 2D (30Hz) When the switcher gets the command, it
will show a message to send EDID file (.bin file). Operations will be invalid after 10 seconds.
Please send the EDID file
GetIntEDID[x].
Return the embedded EDID data ranked x, [x]=1~5
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 24 www.comm-tec.it
Command
Function
Feedback Example
GetInPortEDI D[X].
Return the EDID data of input [x], [x]=1~4
%0801.
Auto HDCP management, activate carrier native mode
%0801.
%0900.
Switch to carrier native mode.
Carrier native
%0901.
Switch to force carrier mode.
Force carrier
%0911.
Reset to factory default.
Factory Default
%9951.
Check the command sent by port 1 when PWON.
Port 1:data when PWON
%9952.
Check the command sent by port 2 when PWON.
Port 2:data when PWON
%9953.
Check the command sent by port 3 when PWON.
Port 3:data when PWON
%9954.
Check the command sent by port 4 when PWON.
Port 4:data when PWON
%9955.
Check the command sent by port 1 when PWOFF.
Port 1:data when PWOFF
%9956.
Check the command sent by port 2 when PWOFF.
Port 2:data when PWOFF
%9957.
Check the command sent by port 3 when PWOFF.
Port 3:data when PWOFF
%9958.
Check the command sent by port 4 when PWOFF.
Port 4:data when PWOFF
%9961.
Check the system locking status.
System Locked/ Unlock!
%9962.
Check the power status
STANDBY/PWOFF/ PWON
%9963.
Check the working mode of infrared carrier.
Carrier native/ Force carrier
%9964.
Check the IP address.
IP:192.168.0.178 (default)
%9971.
Check the connection status of the inputs.
In 01 02 03 04 Connect Y Y Y Y
%9972.
Check the connection status of the outputs.
Out 01 02 03 04 Connect Y Y Y Y
%9973.
Check the HDCP status of the inputs.
In 1 2 3 4 HDCP N N N N
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 25 www.comm-tec.it
Command
Function
Feedback Example
%9974.
Check the HDCP status of the outputs.
Out 1 2 3 4 HDCP N N N N
%9975.
Check the I/O connection status.
Out 01 02 03 04 In 04 04 04 04
%9976.
Check the output resolution.
Out 1 1920x1080 Out 2 1920x1080 Out 3 1920x1080 Out 4 1920x1080
%9977.
Check the status of digital audio of output channels.
Out 1 2 3 4 Audio Y Y Y Y
%9978.
Check the HDCP compliant status of the inputs.
In 01 02 03 04 HDCPEN Y Y Y Y
Note:
1) Please disconnect all the twisted pairs before sending command EDIDUpgrade[X].
2) In above commands, “[”and “]” are symbols for easy reading and do not need to be
typed in actual operation.
3) Please remember to end the commands with the ending symbols “.” and “;”.
4) Type the command carefully, it is case-sensitive.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 26 www.comm-tec.it
4.3.5 RS232 Control Modes
To control the MTX44UH, you need to connect its 9 pin female RS232 port to a PC’s RS232 port, or you can just connect any one of the HDBaseT receiver’s RS232 port with PC (RS232 command can be transmitted to the MTX44UH via the twisted pair). By using RS232 control software and with right specification settings, you are able to
control the MTX44UH.
Control the MTX44UH from local
Control the MTX44UH from local
Control the MTX44UH from remote
Control the MTX44UH from remote
4.3.6 Control 3rd-Party Device from Local
Connect the 9 pin female RS232 port of the MTX44UH with PC, by using the RS232
command “/+[Y]/[X]:******., you are able to control the 3rd-party device connected with
the HDBaseT receiver. Please refer to the detailed command description in 4.3.1 RS232 Commands.
PC
PoC
TPHD402PR
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 27 www.comm-tec.it
Control 3rd-party Device through 9 pin female RS232 port
4.3.7 Bi-directional RS232 Control
By connecting one RS232 port with PC (or controlled device), and connecting the RS232 port of corresponding HDBaseT receiver with controlled device (or PC), the
RS232 signal is able to be transmitted bi-directionally.
Control far-end device from local
Connect the RS232 (3-pin pluggable terminal block) port in any zone to PC, and connect the controlled RS232 device (3rd party device) to the corresponding (same
zone as PC) receiver, see below:
Control far-end device from local
Control the MTX44UH from remote
Connect the RS232 (3-pin pluggable terminal block) port in any zone to controlled device (3rd party device), and connect PC to the corresponding (same zone as
controlled device) receiver, see below:
PC
PoC
3rd party
TPHD402PR
PC
PoC
3rd party
TPHD402PR
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 28 www.comm-tec.it
Control the MTX44UH from remote
4.4 TCP/IP Control
4.4.1 Control Modes
TCP/IP default settings: IP is 192.168.0.178, Gateway is 192.168.0.1, and Serial Port is
8080. IP & Gateway can be changed as you need, Serial Port cannot be changed.
Controlled by Single PC
Connect a computer to the HDBT port of the MTX44UH, and set its IP address and
gateway to the same IP and gateway as the MTX44UH’s (Default: 192.168.0.178).
PC
PoC
3rd party
TPHD402PR
Same IP and gateway as the
switcher
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 29 www.comm-tec.it
Controlled by PC(s) in LAN
Connect MTX44UH, a router and several PCs to setup a LAN (as shown in the following figure). Set the IP and gateway of MTX44UH to the same as the router’s, then
PCs within the LAN are able to control MTX44UH.
Follow these steps to connect the devices: Step1. Connect the TCP/IP port of the MTX44UH to Ethernet port of PC with twisted
pair.
Step2. Set the PC’s IP address and gateway to the same as the MTX44UH’s. Do
please remember the PC’s original IP address and gateway.
Step3. Set the MTX44UH’s IP address and gateway to the same IP section as the
router.
Step4. Set the PC’s IP address and gateway as the original one. Step5. Connect the MTX44UH and PC(s) to the router. PC(s) within the LAN is able
to control the MTX44UH asynchronously.
Then it’s able to control the device via GUI.
4.4.2 GUI for TCP/IP control
MTX44UH provides with built-in GUI for convenient TCP/IP control. GUI allows users to
interact with MTX44UH through graphical icons and visual indicators. Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
Router
Internet
PC
TCP IP Port/
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 30 www.comm-tec.it
There are 2 selectable usernames – admin (default password: admin) and user (default
password: user). Log in as admin can access more configuration interfaces than user.
Enter username and the right password. Here is a brief introduction to the interfaces.
Main: Interface shown after logging in, provide intuitive I/O connection switching. See
the screenshot below:
The button matrix displays every possible connection between every input and output,
users can carry on the connections by clicking corresponding button.
Buttons 1~9 at the right-bottom corner provides quick saving and recall for overall
connection status. Users: Display or modify credential settings, front panel lock, and GUI version.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 31 www.comm-tec.it
If there is any modification, press Save to restore the settings, or press Cancel to
withdraw.
Interface: Set title bar label, LCD readout, and button labels, press Save to save the
settings
Configuration: Set HDCP Cmpliance status for every input, and manage EDID. See
the screenshot below:
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 32 www.comm-tec.it
Network: Inquire and configure network settings including MAC address, IP address,
subnet mask, and Gateway
Note: Log in as user access main interface only.
4.4.3 GUI Update
GUI for MTX44UH supports online update in http://192.168.0.178:100. Type the username and password (the same as the GUI log-in settings, modified password will be available only after rebooting) to log in the configuration interface. After that, click
Administration at the source menu to get to Upload Program as shown below:
Select the desired update file and press Apply, it will start upgrading then.
4.5 Firmware Update via USB
To meet the needs of different users or further addition function, the firmware of the MTX44UH can be upgraded via USB. When you need to upgrade it, please download the latest upgrade file and then you are able to upgrade it through the update .exe file. Copy the .exe file to the PC in controlled and double chick the program to upgrade the
firmware.
When the program is running normally, it will enter into the interface (as shown in the
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 33 www.comm-tec.it
next figure), please press the button and choose the upgrade file
downloaded, and then press the button . It is ready to upgrade.
When all are done, it will appear with a window showing the message Update
success. Note: The COM number connected with PC is available only when in 1 to 9.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 34 www.comm-tec.it
5. Specification
Video Input
Video Output
Input
4 HDMI
Output
2 HDMI 4 HDBaseT
Input Connector
Female HDMI
Output Connector
Female HDMI
Female RJ45(with LED indicators)
Input Level
T.M.D.S. 2.9V~3.3V
Output Level
T.M.D.S. 2.9V~3.3V
Input Impedance
100Ω (Differential)
Output Impedance
100Ω (Differential)
Video General
Gain
0 dB
Bandwidth
10.2Gbit/s
Video Signal
HDMI (or DVI-D)
Resolution Range
Up to 4Kx2K@30Hz
Transmission Distance
1080P@60Hz 70m 4Kx2K@30Hz 40m
Switching Speed
200ns (Max.)
EDID Management
In-built EDID data and manual EDID management HDCP
Supports HDCP 1.4, auto and manual HDCP management.
Audio General
Output Signal
Stereo audio Digital audio
Output Connector
4 3-pin pluggable terminal blocks 4 Coax (RCA)
Stereo Output
Earphone output: distortion 0.1% 32Ω/70mW@1KHz, 0.1% 16Ω/105mW @1KHz, support PCM
Coax
Output
Supports PCM, Dolby Digital, DTS, DTS-HD
Frequency Response
20Hz~20KHz
Control Parts
Control Ports
4 IR OUT (green) 4 IR IN (black) 1 IR EYE (black) 1 TCP/IP (female RJ45) 1 RS232 (9 pin female D)
4 RS232 (3-pin pluggable terminal blocks)
Panel Control
Front panel buttons
RS232 Control
9-pin female RS232 connector
IR
Built-in IR sensor Extended IR receiver
TCP/IP Control
Web-based GUI
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 35 www.comm-tec.it
General
Power Supply
DC 24V 2.5A
Power Consumption
48W (Max)
Temperature
-10 ~ +40
Reference Humidity
10% ~ 90%
Dimension (W*H*D)
437 x 44 x 235 mm (1U high, full rack
wide)
Weight
2.0Kg
6. Panel Drawing
1 2 3 4
CLEAR
EDIDALL
INPUT S MENU
ENTER
IR
FIRMWA RE
SYSTEM M ONITOR
RS232
IR EYE
TCP/IP
HDMI INP UTS
IR OUT
1 2 3 4
1 2 3 4
OUTPUT S
HDMI
AUDIO
HDBaseT HDMI
2 3 4
L R
AUDIO
L R
AUDIO
L R
AUDIO
L R
Tx Rx Tx Rx Tx Rx
IR IN
1
IR IN IR IN IR IN
IR ALL IN
COAX
HDBaseT HDBaseT HDBaseT
DC 24V
COAX COAX COAX
Tx Rx
436.40 mm
23.10 mm
4
4
.
0
0
m
m
3
1
.
8
0
m
m
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 36 www.comm-tec.it
7. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color losing or no video
signal output
The connecting cables
may not be connected
correctly or it may be
broken.
Check whether the cables
are connected correctly
and in working condition.
Fail or loose connection
Make sure the connection
is good
No output image when
switching
No signal at the input /
output end
Check with oscilloscope or multimeter if there is any signal at the input/ output
end.
Fail or loose connection
Make sure the connection
is good
Input source is with HDCP while the HDCP
compliance is switched off.
Send command
/%[Y]/[X]:1. or change HDCP compliance status in GUI.
The display doesn’t support the input
resolution.
Switch for another input source or enable the display to learn the EDID
data of the input.
Cannot control the device
via front panel buttons
Front panel buttons are
locked.
Send command /%Unlock;
or select unlock in GUI interface to unlock
Cannot control the device
via IR remote
The battery has run off.
Change for new battery.
The IR remote is broken.
Send it to authorized
dealer for repairing.
Beyond the effective range of the IR signal or not
pointing at the IR receiver
Adjust the distance and angle and point right at the
IR receiver.
The IR receiver connected to IR IN/ IR ALL IN port is
not with carrier
Change for an IR receiver
with carrier.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 37 www.comm-tec.it
Power Indicator remains
off when powered on
Fail or loose power
connection
Check whether the cables
are connected correctly
EDID management does
not work normally
The HDMI cable is broken
at the output end.
Change for another HDMI cable which is in good
working condition.
There is a blank screen on
the display when switching
The display does not support the resolution of
the video source.
Switch again.
Manage the EDID data manually to make the resolution of the video source automatically compliant with the output
resolution.
Cannot control the device by control device (e.g. a PC) through RS232 port
Wrong connection
Check to ensure the
connection between the
control device and the unit
Wrong RS232
communication
parameters
Type in correct RS232
communication
parameters: Baud
rate:600; Data bit: 8; Stop
bit: 1; Parity bit: none
Broken RS232 port
Send it to authorized
dealer for checking.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
Cannot control the device
by RS232 / IR remote /
front panel buttons
The device has already
been broken.
Send it to authorized
dealer for repairing.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 38 www.comm-tec.it
8. After-sales Service
If there appear some problems when running the device, please check and deal with the problems reference to this user manual. Any transport costs are borne by the users
during the warranty.
1) Product Limited Warranty: COMM-TEC warrants that its products will be free from
defects in materials and workmanship for two years, which starts from the first day
you buy this product (The purchase invoice shall prevail).
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty
service.
2) What the warranty does not cover:
Warranty expiration. Factory applied serial number has been altered or removed from the product.Damage, deterioration or malfunction caused by:
Normal wear and tearUse of supplies or parts not meeting our specificationsNo certificate or invoice as the proof of warranty.The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure.Servicing not authorized by COMM-TECOther causes which does not relate to a product defect
Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
Product version and name.Detailed failure situations.The formation of the cases.
Comm-Tec Srl Tel: +39 0546 622080 Fax: +39 0546 622090 Email: commerciale@comm-tec.it Website: www.comm-tec.it
Loading...