MTX44E
4K Home Distribution Matrix
All Rights Reserved
Version: MTX44E_2016V1.0
User Manual
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 2 www.comm-tec.it
Preface
Read this user manual carefully before using this product. Pictures shown in this
manual is for reference only, different model and specifications are subject to real
product.
This manual is only for operation instruction only, not for any maintenance usage. The
functions described in this version are updated till April 2016. Any changes of functions
and parameters since then will be informed separately. Please refer to the dealers for
the latest details.
All product function is valid till 2016-4-21.
Trademarks
Product model and logo are trademarks. Any other trademarks mentioned in this
manual are acknowledged as the properties of the trademark owner. No part of this
publication may be copied or reproduced without the prior written consent.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 3 www.comm-tec.it
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause
damage, deterioration or malfunction.
Refer all servicing to qualified service personnel.
To prevent fire or shock hazard, do not expose the unit to rain, moisture or install
this product near water.
Do not put any heavy items on the extension cable in case of extrusion.
Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage.
If an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time.
Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 4 www.comm-tec.it
Contents
1. Introduction ................................................................................................................. 6
1.1 Brief Introduction ............................................................................................... 6
1.2 Features ............................................................................................................ 6
1.3 Package List ...................................................................................................... 7
2. Product Appearance ................................................................ ................................ ... 8
2.1 4K HDBaseT Matrix Switcher ............................................................................ 8
2.2 HDBaseT Receiver ............................................................................................ 9
3. System Connection ................................ ................................ ................................ ... 11
3.1 System Applications ........................................................................................ 11
3.2 Connection Diagram ........................................................................................ 11
3.3 Connection Procedure ..................................................................................... 12
3.4 Connection with HDBaseT Receiver................................................................ 12
4. System Operations ................................................................................................... 14
4.1 IR Control ........................................................................................................ 14
IR Remote Description .......................................................................... 14
Usage of IR Remote .............................................................................. 15
4.1.2.1. Switching I/O connection ............................................................ 15
4.1.2.2. EDID Management ..................................................................... 15
4.1.2.3. Clear operation ........................................................................... 16
Force Carrier ......................................................................................... 16
Control Far-end Device locally............................................................... 16
Control Local Device Remotely ............................................................. 17
4.2 RS232 Control ................................................................................................. 19
RS232 connection ................................................................................. 19
Installation/uninstallation of RS232 Control Software ............................ 19
Basic Settings ........................................................................................ 19
RS232 Communication Commands ...................................................... 20
4.3 TCP/IP Control................................................................................................. 27
Control Modes ....................................................................................... 27
GUI for TCP/IP control ........................................................................... 28
GUI Update............................................................................................ 31
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 5 www.comm-tec.it
4.4 Firmware Update via USB ............................................................................... 32
5. Specification ............................................................................................................. 33
5.1 4K HDBaseT Matrix Switcher .......................................................................... 33
5.2 HDBaseT Receiver .......................................................................................... 34
6. Panel Drawing .......................................................................................................... 35
6.1 4K HDBaseT Matrix Switcher .......................................................................... 35
6.2 HDBaseT Receiver .......................................................................................... 35
7. Troubleshooting & Maintenance ............................................................................... 36
8. After-sales Service .................................................................................................... 38
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 6 www.comm-tec.it
1. Introduction
1.1 Brief Introduction
This product is a professional 4K HDBaseT Home Distribution Hub Kit, which consists
of a 4K HDBaseT Matrix Switcher, 3 HDBaseT Receivers and accessories.
The 4K HDBaseT Matrix Switcher is a professional 4x4 HDBaseT Matrix Switcher that
consist of the following inputs and outputs, 4 HDMI IN (4kx2K@60Hz signal at max), 3
IR IN, 1 IR EYE, 4 IR OUT, 3 HDBaseT OUT, 1 HDMI OUT, 1 SPDIF OUT, 1 L&R RCA
OUT, and TCP/IP, RS232 control port via phoenix connector.
The HDBaseT Receiver is an HDBaseT Receiver that consists of the following inputs
and outputs, 1 HDBaseT IN, 1 IR IN, 1 IR OUT and HDMI OUT. The receiver is
powered directly by the Matrix Switcher.
All HDMI inputs can be selected by either the front panel buttons, IR, RS 232 or GUI.
The selected source is delivered to HDBaseT zoned outputs 1~3 & HDMI Output.
The Matrix Switcher is capable of delivering 4K signals up to 40m, 1080p up to 70m
and powering the receivers via a single CAT5e cable. It is however recommended to
use good quality CAT6 cable.
The Matrix Switcher supports EDID management and is HDCP 2.2, 1.4 compliant.
Audio sources can be selected via RS232 commands and TCP/IP at the Matrix
Switcher or by 3rd Party control.
1.2 Features
Support HDMI1.4 & HDCP2.2, and compliant with lower standards, capable to
transmit 4Kx2K@60Hz 4:2:0 & 1080p 3D
Support manual HDCP management and auto-detecting
Transmit 4Kx2K signal for 8m via HDMI port, 40m via HDBT port
Audio source selectable via RS232 command
3 HDBaseT outputs, distances up to 70m at 1080p and 40m at 4Kx2K on a single
CAT5e/6 cable can be achieved.
The HDBaseT Receivers are powered by the matrix switcher 12VDC by PoC
technology.
LED indicators show real-time switching status.
Controllable via front panel, RS232, IR and TCP/IP
Support bi-directional IR& RS232 control
Built-in GUI for TCP/IP control
Powerful EDID management
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 7 www.comm-tec.it
Support non-volatile memory [NVM] for reliable operation.
Support firmware upgrade through Micro USB port
Easy installation with rack-mounting design
1.3 Package List
1 x 4K HDBaseT Matrix Switcher,
3 x HDBaseT Receivers
1 x Power Adapter (DC 24V 2.71A)
1 x Power Cord(Optional)
4 x IR Emitters(Optional)
3 x IR Receivers(Optional)
1 x IR Receiver(Inserted into IR EYE port)
1 x IR remote
1 x RS232 cable(Phoenix to 9-pin D-Sub)
2 x Mounting ears & 6 x Screws (For 4K HDBaseT Matrix Switcher )
6 x Mounting ears & 6 x Screws (For HDBaseT Receiver)
4 x Trapezoidal Plastic pads (For 4K HDBaseT Matrix Switcher)
12 x Round Plastic pads(For HDBaseT Receiver)
1 x User manual
Notes: Confirm if the product and the accessories are all included, if not, please
contact with the dealers.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 8 www.comm-tec.it
2. Product Appearance
2.1 4K HDBaseT Matrix Switcher
1. Front Panel
No.
Name
Description
①
FIRMWARE
Micro USB port for updating firmware
②
Power Indicator
OFF: No power;
RED: DC power present or Standby Mode
③
INPUT selector
Indicators
Total 4 groups, and each group is set up including 4
green indicators for 4 input sources, numbered from
"1" to "4".
④
Output selector
button
Total 4 output selector buttons, press the buttons to
switch input cycle for the output.
Notes: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
2. Rear Panel
No.
Name
Description
①
HDMI INPUTS
4 x HDMI input ports, type A female HDMI connector,
connect the Source with an HDMI cable to any of the
HDMI inputs.
②
IR IN
3 x IR IN: Connect with IR receiver, fixed IR input
for the output, cannot be switched separately. It
makes up an IR bi-directional transmission with the
IR OUT on the corresponding HDBaseT receiver.
1 x IR EYE: Connect with extended IR receiver, use
the IR remote to control the Matrix Switcher.
③
IR OUT(1~4)
Plug in the IR Emitter and attach to the front of the Source.
HDMI 1 HDMI 2
HDMI 3
HDMI 4 1-HDB T
IR OUT
IR EYE
2-HDB T 4-SPD IF4-HDM I
3-HDB T
L R4 DC 24V TCP/I P
RxTx
RS232
POWE R CONT ROL IR IN OUTP UTS INPU TS
1 2
3
41 2
3
1
2
4
5 6
3
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 9 www.comm-tec.it
This then emits the IR signal received from the HDBaseT
Receiver. There are 4 IR OUTPUT sockets marked on IR
matrix.
④
OUTPUTS
HDBaseT: The HDBT RJ45 outputs deliver HD video,
Audio and PoC to the HDBaseT Receiver up to 70m.
HDMI: Connect an HDMI cable from the Matrix
Switcher to the displayer.
SPDIF: Digital audio output connects directly via an
optic fibre cable to the Toslink input on a sound bar.
RCA (L&R): PCM Analogue audio output sockets
connect the de-embedded audio additional speakers.
⑤
Control
TCP/IP: RJ45 port. Connect with PC for Web-based
GUI control.
RS232: Serial port for unit control, 3-pin pluggable
terminal block, connects with control device (e.g.
PC).
⑥
DC 24V
Connect with DC24V 2.71A power adaptor.
Note: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
2.2 HDBaseT Receiver
1. Front Panel
No.
Name
Description
①
HDMI OUT
Connect to HDMI display.
②
IR IN
Plug in the IR receiver, this will receive the IR signals from the RCU
and send through to the Matrix Switcher and then control the
desired source.
③
IR OUT
Plug in the IR emitter and attached to the fornt of the display, this
will send the IR signals form the Matrix Switcher to control the
display which is connected to the HDMI OUT port.
IR IN IR OUTHDMI OUT
1
2
3
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 10 www.comm-tec.it
2. Rear Panel
No.
Name
Description
①
Power
Indicator
OFF: No power;
RED: DC power present (PoC).
②
TP IN
The RJ45 socket has two LED status indicators. Plug in the Pre-
installed CAT cable in to the HDBT RJ45 socket.
HDCP: HDCP compliant indicator
OFF: No HDMI traffic (no picture)
GREEN: Signals with HDCP.
Blinking GREEN: Signal without HDCP
LINK: HDBT Link status indicator.
OFF: No Link
YELLOW:Link Successful
Blinking YELLOW: Link Error
TP IN
LINK HDCP
1
2
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 11 www.comm-tec.it
3. System Connection
3.1 System Applications
The new 4K Home Distribution Hub Kit is designed for the residential market delivering
HD Video, Audio to 4 zones with total control and simplicity.
Usage Precautions:
1) The 4K Home Distribution kit should be installed in a clean and dust free
environment.
2) Ensure that all plugs, power cords and sockets are in good condition without signs
of damage.
3) All devices should be connected before power on.
3.2 Connection Diagram
VCR
STB
DVD
HDBaseT Receiver
IR Emitter
IR Emitter
AVR Amplifier
Laptop
HDTV
HDTV
PC
Speaker
Speaker
M
a
t
r
i
x
S
w
i
t
c
h
e
r
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 12 www.comm-tec.it
3.3 Connection Procedure
1) Connect HDMI sources (e.g. DVD) to HDMI input ports of the Matrix Switcher via
good quality HDMI cables.
2) Connect the Pre-Installed CAT5e/CAT 6 cable infrastructure to Matrix Switcher
and HDBaseT receivers via good quality patch leads.
3) Connect HDTV to HDMI output port via HDMI cable.
4) Plug in an HDMI cable in to each of HDBaseT Receiver and connect to the local
display [HDTV].
5) Connect AVR amplifier to SPDIF output port or via the Toslink optic fibre cable.
6) Connect speaker to L&R (RCA) output port via audio cable.
7) Plug the IR Receivers 3.5mm jack into the IR IN sockets on HDBaseT Receivers
and plug in the IR Emitters to the IR OUT sockets (1~4) on Matrix Switcher to
make up as IR Matrix.
8) Plug the phoenix connector in to the RS232 socket on the matrix, this will enable
the Matrix Switcher to be controlled via a PC.
9) Plug in a Patch lead from the router in to the Ethernet port on Matrix Switcher to
control Matrix Switcher by TCP/IP protocol.
10) Plug in the Power supply adapter 24V DC and tighten to secure. Once all
components have been connected and the installation is completed, switch on the
mains supply at the socket.
Note:
1. Connect HDBT ports of Matrix Switcher and far-end HDBaseT Receiver with
straight-through cable.
2. IR receivers connected to IR IN should be with carrier. If not, send
command %0900. or %0901.to activate native carrier mode or force carrier mode
in the IR matrix launched between Matrix Switcher and far-end HDBaseT Receiver.
3.4 Connection with HDBaseT Receiver
The Matrix Switcher has 3 HDBaseT outputs which support PoC technology. Plug in the
4 RJ45 patch leads in to the HDBT outputs and connect to the pre-installed
infrastructure. Connect HDBaseT Receivers to the pre-installed cabling via additional
patch leads. Plug the power supply in to the power socket on the matrix, the HDBaseT
Receiver will be powered by the Matrix Switcher.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 13 www.comm-tec.it
P
o
C
DC 24V
HDBaseT Receiver(PoC)
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 14 www.comm-tec.it
4. System Operations
4.1 IR Control
IR Remote Description
Connect an IR receiver to the IR EYE port of the Matrix Switcher, users can control it
through the included IR remote. Here is a brief introduction to the IR remote.
① Standby button, press it to enter/ exit standby mode.
② Input channels, range from 1~4, corresponding IR
signal switched synchronously when switching input
channels.
③ OUTPUTS
In normal mode: output channel selection buttons.
In EDID invoking mode: press button 1/2 to switch
among the 5 embedded EDID data.
④ Menu buttons: ALL, EDID, CLEAR and ENTER.
ALL: Select all inputs/ outputs.
EDID management button: Enable input port to
manually capture and learn the EDID data of
output devices.
CLEAR: Withdraw an operation like switching
output channel, learning EDID data before it
comes into effect. Meanwhile, the matrix will
return to the previous status.
ENTER: Confirm operation. Press and hold it for
3 seconds to enter in Inquiry mode.
Note: With this IR remote, the Matrix Switcher can be
controlled by the built-in IR, the extended IR receiver
connected to the IR EYE and the IR receiver on the far-end
receiver.
By using IR & HDBaseT transmission technology, the 4K Home Distribution Hub Kit has
some functions as follows:
1) Control far-end output device from local.
2) Control local input/output device remotely.
3) Control the Matrix Switcher locally/remotely.
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 15 www.comm-tec.it
Usage of IR Remote
4.1.2.1. Switching I/O connection
1. To convert one input to an output:
Example: Input 1 to Output 3
→Press INPUTS 1 + OUTPUTS 3 + ENTER
NOTE:
Default status, on first boot up this matrix assigns the IR outputs to the
corresponding HDMI input, meaning, IR out 1 is directly associated to HDMI
input 1 and so on. When you switch an HDMI input to a different output, the
corresponding IR OUT will be switched synchronously to allow the IR
commands to be sent from the select zone back through the Matrix
Switcher to the source.
2. To convert an input to several outputs:
Example: Convert Input 2 to Output 3 and 4
→Press INPUTS 2 + OUTPUTS 3 + OUTPUTS 4 + ENTER
3. To convert an input to all outputs:
Example: Input 1 to all Outputs
→Press INPUTS 1 + ALL + ENTER
4.1.2.2. EDID Management
The 4K Home Distribution Hub Kit features EDID management that enables the Matrix
Switcher to learn the EDID of all sources and sink devices. The Matrix Switcher can
learn the EDID from any device or be programmed to assign an EDID to the mirror port
through EDID Invoking.
1. EDID Learning（from output）:
One input port learns the EDID data of one output port:
Example: Input 2 learns EDID data from output 4
→Press EDID + INPUTS 2 + OUTPUTS 4 + ENTER
All input ports learn EDID data from one output port:
Example: all input ports learn EDID data from output 4
→Press: EDID + ALL + OUTPUTS4 + ENTER
2. EDID invoking:
There are five types of embedded EDID data. The chart below illustrated the detailed
information of the embedded EDID data:
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 16 www.comm-tec.it
No.
EDID Data
1
1080P 2D 2CH
2
1080P 3D 2CH
3
1080P 2D Multichannel
4
1080P 3D Multichannel
5
3840x2160 2D（30Hz）
Press and hold “EDID” for 3 seconds to enter EDID invoking mode. In this mode, use
output buttons 1/2 to switch among the 5 embedded EDID data. Then press “ENTER”
to confirm invoking.
Format: Press and hold “EDID” for 3 seconds, INPUT# +OUTPUT1/2 + ENTER.
Invoke embedded EDID data for one input:
Example: set the EDID data of input 2 to the fourth type of embedded EDID data
→Press EDID (hold for 3 seconds to enter in EDID setting status) + INPUTS 2 +
OUTPUTS1 or 2 + ENTER
4.1.2.3. Clear operation
When you switch output channel, learn EDID data, or set EDID data, press “Clear”
button to EXIT the operation before you press “ENTER” to carry it on. When you press
it, the Matrix Switcher will return to the previous status.
Force Carrier
a) Only if the IR receiver connected to HDBaseT receiver is with IR carrier, can the
received IR signal be transferred to IR OUT port of the Matrix Switcher.
b) Only if the IR receiver connected to the Matrix Switcher is with IR carrier, can the
received IR signal be transferred to IR OUT port of the Matrix Switcher.
If the IR receiver connected to HDBaseT receiver or the Matrix Switcher is without
an IR carrier signal, send the command “%0901.” to enter infrared carrier enforcing
mode, and then IR signal can be transferred to IR OUT port.
Control Far-end Device locally
Connect an IR receiver to IR IN on the Matrix Switcher, and use the IR Remote of far-
end device to control the device locally.
Connect an IR receiver with IR carrier to the IR IN port of the Matrix Switcher; users
can control far-end output displayer via its IR remote from local.
In that case, the IR signal is transferred via twisted pair. Only the corresponding IR
OUT port can emit control signals to the remote display.
See the figure below:
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 17 www.comm-tec.it
Control far-end device from Local
Note: The IR receiver connected to IR IN must be with IR carrier
Control Local Device Remotely
Connect IR receiver(s) to IR IN on far-end HDBT receiver(s), and IR Emitter(s) to IR
OUT port of the switcher, and use the IR Remote of local source to control the device
remotely.
1 to 1:
Connect an IR receiver to IR IN on far-end HDBT receiver, and an IR Emitter to IR
OUT port of the switcher. Use the IR Remote of local source to control the device
remotely. See below:
Control local device from remote
Note: Send command “%0901.” to enter infrared carrier enforcing mode if the IR
Receiver connected to IR IN of the receiver is not with carrier.
DVD
IR Remote
HDMI 2
HDMI 3
HDMI 4 1-HDBT
IR OUT
IR EYE
2-HDB T 4-SPDI F4-HDM I
3-HDB T
L R4 DC 24V TCP/I P
RxTx
RS232
POWER CONTR OL IR IN OUTPU TS INPUT S
1 2
3
41 2
3
HDMI 1
IR Emitter
HDTV
Receiver
IR IN IR OUTHDMI OUT
TP IN
LINK HDCP
IR Emitter
DVD
HDMI 2
HDMI 3 HDMI 4
1-HDB T
IR OUT
IR EYE
2-HDB T
4-SPD IF4-HDM I3-HDB T L R4 DC 24V TCP/I P
RxTx
RS232
POWER CONTR OL IR IN OUTPU TS INPUT S
1 2
3
41 2
3
HDMI 1
HDTV
IR Remote
Receiver
HDTV
IR IN I R OUTHD MI OUT
TP IN
LINK HDCP
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 18 www.comm-tec.it
Multiple to Multiple: (IR Matrix)
The 4 “IR OUT” ports and the 3 “IR IN” ports on the far-end receivers make up a
4x3 IR matrix. See as below:
IR Matrix
The IR signal is sent by IR remote, then it is transferred to HDBaseT receiver, then to
corresponding zone of the matrix through the twisted pair, finally it is transferred to IR
OUT port and received by controlled device.
Switching Operation:
Sending command (reference to 4.3 RS232 Control): [x1]R[x2].
x1: Corresponding to the 4 IR OUT ports of the Matrix Switcher, the IR transmitter
connected to this port can be placed at IR receiving area of output device or the
Matrix Switcher itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR IN
port connects with IR receiver) number of the Matrix Switcher.
→ Example: Send command “3R2.” to transfer IR signal received from zone 2 to IR
OUT port 3.
IR Emitter
DVD
1 2 3 4
HDTV
HDMI 2
HDMI 3 HDMI 4
1-HDB T
IR OUT
IR EYE
2-HDB T
4-SPD IF4-H DMI3- HDBT L R4 DC 24V TCP /IP
RxTx
RS232
POWER CON TROL IR IN OUTPUTS INPUT S
1 2
3
41 2
3
HDMI 1
Receiver 1
HDTV
IR IN I R OUTHDMI OUT
TP IN
LINK HDCP
Receiver 2
HDTV
IR IN IR OUTHDMI OUT
TP IN
LINK HDCP
Receiver 3
HDTV
IR IN I R OUTHDMI OUT
TP IN
LINK HDCP
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 19 www.comm-tec.it
4.2 RS232 Control
RS232 connection
Except the front control panel, the Matrix Switcher can be controlled by far-end
control system through the RS232 communication port. This RS232 communication
port is a 3-pin phoenix connector. User can use the RS232 cable (Phoenix to 9-pin
D-Sub) to connect the RS232 port to PC, see as below:
Installation/uninstallation of RS232 Control Software
Installation Copy the control software file to the computer connected with the
Matrix Switcher.
Uninstallation Delete all the control software files in corresponding file path.
Basic Settings
Firstly, connect the Matrix Switcher with an input device and an output device. Then,
connect it with a computer which is installed with RS232 control software. Double-click
the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as
below:
The interface of the control software is showed as below:
PC
HDMI 2
HDMI 3 HDMI 4
1-HDB T
IR OUT
IR EYE
2-HDB T
4-SPDI F4-HDM I3-HDB T L R4 DC 24V TCP/ IP
RxTx
RS232
POWER CONT ROL IR IN OUTPUT S INP UTS
1 2
3
41 2
3
HDMI 1
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 20 www.comm-tec.it
Please set the parameters of COM number, baud rate, data bit, stop bit and the parity
bit correctly, only then will you be able to send command in Command Sending Area.
RS232 Communication Commands
Note:
1) Please disconnect all the twisted pairs before sending command EDIDUpgrade[X].
2) In above commands, “[”and “]” are symbols for easy reading and do not need to be
typed in actual operation.
3) Please remember to end the commands with the ending symbols “.” and “;”.
4) Type the command carefully, it is case-sensitive.
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback
Example
System Commands
/*Type;
Inquire the models information.
XXXXX
/%Lock;
Lock the front panel buttons on the
System Locked!
Monitoring area, indicates
whether the command
sent works.
Command Sending area
Parameter Configuration area
4K 4x4 HDBaseT Matrix Switcher
Comm-Tec S.r.l. 21 www.comm-tec.it
Command
Function
Feedback
Example
Matrix.
/%Unlock;
Unlock the front panel buttons on the
Matrix.
System Unlock!
/^Version;
Inquire the version of firmware
VX.X.X
Demo.
Switch to the “demo” mode, convert input
and output in turn like1B1, 1B2, …4B3,
4B4, 1B1… and so on .The switching
interval is 2 seconds.
Demo Mode
AV:01->01
IR:01->01
AV:01->02
IR:01->02
……
AV:04->04
IR:04->04
……
Operation Commands
[x]All.
Transfer signals from the input channel
[x] to all output channels
X To All. (X=01~04)
All#.
Transfer all input signals to the
corresponding output channels
respectively like 1->1, 2->2…
All Through.
All$.
Switch off all the output channels.
All Closed.
[x]#.
Transfer signals from the input channel
[x] to the output channel [x].
X Through.
(X=01~04)
[x]$.
Switch off the output channel [x].
X Closed.
(X=01~04)
[x]@.
Switch on the output channel [x].
X Open. (X=01~04)
All@.
Switch on all output channels.
All Open.
[x1]V[x2].
Transfer the AV signal from the input
channel [x1] to one or several output
channels ([x2], separate output channels
with comma).
AV: X1-> X2
(X1/X2=01~04)
[x1]B[x2].
Transfer the AV and IR signal from input
channel [x1] to one or several output
channels ([x2], separate output channels
with comma).
AV: X1-> X2
(X1/X2=01~04)
[x1] R[x2].
Transfer the IR signal from output [x1] to
input [x2].
IR: X1-> X2(X1、
X2=01~04)
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Command
Function
Feedback
Example
Status[x].
Check the I/O connection status of output
[x]
AV: Y-> X
(X=01~04,
Y=01~04)
Status.
Inquire the input channel to the output
channels one by one.
AV: 01->01
… …
AV: 04->04
IR: 01->01
… …
IR: 04->04
Save[Y].
Save the present operation to the preset
command [Y], ranges from 0 to 9.
Save To FY
(Y=0-9)
Recall[Y].
Recall the preset command [Y].
Recall From FY
(Y=0-9)
Clear[Y].
Clear the preset command [Y].
Clear FY
(Y=0-9)
PWON.
Work in normal mode.
PWON
PWOFF.
Enter into standby mode and cut off the
power supply to HDBaseT receivers.
PWOFF
STANDBY.
Enter into standby mode. (Do not cut off
the power supply to HDBaseT receivers,
press other buttons or send other
commands to start.)
STANDBY
/%[Y]/[X]:[Z].
HDCP management command.
[Y] is for input (value: I) or output (value:
O); [X] is the number of the port, if the
value of X is ALL, it means all ports; [Z]
is for HDCP compliant status, the value
may be 1 (HDCP compliant) or 0 (not
HDCP compliant).
/%[Y]/[X]:[Z].
DigitAudioON[x].
Enable HDMI audio output of port x.
X=1, 2, 3, 4, enable this port.
X=5, enable all the 4 ports.
DigitAudio ON with
[x]
DigitAudioOFF[x].
Disable HDMI audio output of port x.
X=1, 2, 3, 4, disable this port.
X=5, disable all the 4 ports.
DigitAudio OFF with
[x]
/+[Y]/[X]:******.
Set communication between PC and
HDBaseT receiver.
******
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Command
Function
Feedback
Example
① Y is for RS232 port (connect with
RS232 port of HDBaseT receiver)
Y= 1~5 or A~H, The value of Y is
defined into the following meanings
(in a given baud rate depended by
the value of X):
a. Y = 1~4, send this command to the
corresponding HDBaseT receiver to
control far-end device.
b. Y = 5, send this command to all
HDBaseT receivers to control all farend devices.
c. Y = A, B, C, or D
d. Y = E, F, G, or H
For items c or d, send this
command, it will be saved to the
matrix switcher but taken without
action to corresponding HDBaseT
receiver. And its command function
will be effective almost at the same
time when you send the command
PWON (for item c) or PWOFF (for
item d).
Note:
A & E are for port 1. B & F are for
port 2.
C & G are for port 3. D & H are for
port 4.
② X is for baud rate, its value ranges
from 1 to 7 (1--2400, 2--4800, 3-9600, 4--19200, 5--38400, 6—
57600, 7--115200)
③ ***** is for data (max 48 Byte)
EDIDH[x]B[y].
Input port [y] learns the EDID from output
port [x].
If the EDID data is available and the
audio part supports not only PCM mode,
then force-set it to support PCM mode
only. If the EDID data is not available,
then set it as initialized EDID data.
EDIDH[x]B[y]
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Command
Function
Feedback
Example
EDIDPCM[x].
Set the audio part of input port [x] to PCM
format in EDID database.
EDIDPCM[x]
EDIDG[x].
Get EDID data from output [x] and
display the output port number.
Hexadecimal EDID
data and carriage
return character
EDIDMInit.
Restore the factory default EDID data of
every input.
EDIDMInit.
EDIDM[X]B[Y].
Manually EDID switching. Enable
input[Y] to learn the EDID data of
output[X]. If the EDID data is not
available, then set it as initialized EDID
data.
EDIDM[X]B[Y]
EDIDUpgrade[x].
Upgrade EDID data via the RS232 port.
[x] is the input port, when the value of X
is 9, it means to upgrade all input ports.
When the switcher receives the
command, it will show a message to
prompt you to send EDID file (.bin file).
Operations will be canceled after 10
seconds. Please cut off all connections of
HDBaseT ports.
Please send the
EDID file
EDID/[x]/[y].
Set the EDID data of input port [x] to builtin EDID No.[y].
[y]=1~5, correspond to the 5 embedded
EDID data separately
EDID/[x]/[y]
UpgradeIntEDID[
x].
Upgrade one of the 5 embedded EDID
data, x is the serial number for EDID data:
1. 1080P 2D 2CH
2. 1080P 3D 2CH
3. 1080P 2D Multichannel
4. 1080P 3D Multichannel
5. 3840x2160 2D (30Hz)
When the switcher gets the command, it
will show a message to send EDID file
(.bin file). Operations will be invalid after
10 seconds.
Please send the
EDID file
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Command
Function
Feedback
Example
GetIntEDID[x].
Return the embedded EDID data ranked
x, [x]=1~5
GetInPortEDID[X]
Return the EDID data of input [x], [x]=1~4
%0801.
Auto HDCP management, activate
carrier native mode
%0801
%0900.
Switch to carrier native mode.
Carrier native
%0901.
Switch to force carrier mode.
Force carrier
%0911.
Reset to factory default.
Factory Default
%9951.
Check the command sent by port 1 when
PWON.
Port 1:data when
PWON
%9952.
Check the command sent by port 2 when
PWON.
Port 2:data when
PWON
%9953.
Check the command sent by port 3 when
PWON.
Port 3:data when
PWON
%9954.
Check the command sent by port 4 when
PWON.
Port 4:data when
PWON
%9955.
Check the command sent by port 1 when
PWOFF.
Port 1:data when
PWOFF
%9956.
Check the command sent by port 2 when
PWOFF.
Port 2:data when
PWOFF
%9957.
Check the command sent by port 3 when
PWOFF.
Port 3:data when
PWOFF
%9958.
Check the command sent by port 4 when
PWOFF.
Port 4:data when
PWOFF
%9961.
Check the system locking status.
System Locked/
Unlock!
%9962.
Check the power status
STANDBY/PWOFF
/ PWON
%9963.
Check the working mode of infrared
carrier.
Carrier native/
Force carrier
%9964.
Check the IP address.
IP:192.168.0.178
(default)
%9971.
Check the connection status of the
inputs.
In 01 02 03 04
Connect Y Y Y Y
%9972.
Check the connection status of the
outputs.
Out 01 02 03 04
Connect Y Y Y Y
%9973.
Check the HDCP status of the inputs.
In 1 2 3 4
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Command
Function
Feedback
Example
HDCP N N N
N
%9974.
Check the HDCP status of the outputs.
Out 1 2 3 4
HDCP N N N
N
%9975.
Check the I/O connection status.
Out 01 02 03 04
In 04 04 04 04
%9976.
Check the output resolution.
Out 1 1920x1080
Out 2 1920x1080
Out 3 1920x1080
Out 4 1920x1080
%9977.
Check the status of digital audio of output
channels.
Out 1 2 3 4
Audio Y Y Y Y
%9978.
Check the HDCP compliant status of the
inputs.
In 01 02 03 04
HDCPEN Y Y Y Y
I-Lock[X].
Lock the channel [x], X=1~4
Channel[x] Lock!
I-Unlock[X].
Unlock the channel [x], X=1~4
Channel[x] Unlock!
A-Lock.
Lock all channels
A-UnLock.
Unlock all channels
Lock-Sta.
Check the lock status of all channels.
Channel 1->1 Lock!
Channel 1->2 Lock!
.....
Channel 2->1
Unlock!
.....
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4.3 TCP/IP Control
Besides IR control, RS232 control, the Matrix Switcher boasts option TCP/IP port for IP
control.
Default settings: IP: 192.168.0.178; Subnet Mast: 255.255.255.0; Gateway:
192.168.0.1; Serial Port: 4001.
IP& gateway can be changed as you need, Serial Port cannot be changed.
Connect the Ethernet port of control device and TCP/IP port of the Matrix Switcher, and
set same network segment for the 2 devices, users are able to control the device via
web-based GUI or designed TCP/IP communication software.
Control Modes
The Matrix Switcher can be controlled by PC without Ethernet access or PC(s) within a
LAN.
Controlled by PC
Connect a computer to the TCP/IP port of the Matrix Switcher, and set its network
segment to the same as the Matrix Switcher’s.
Controlled by PC(s) in LAN
Connect the Matrix Switcher, a router and several PCs to setup a LAN (as shown in the
Same network
segment as the
switcher
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following figure). Set the network segment of the Matrix Switcher to the same as the
router’s, then PCs within the LAN are able to control the Matrix Switcher.
Follow these steps to connect the devices:
Step1. Connect the TCP/IP port of the Matrix Switcher to Ethernet port of PC with
twisted pair.
Step2. Set the PC’s network segment to the same as the Matrix Switcher’s. Do
please remember the PC’s original network segment.
Step3. Set the Matrix Switcher’s network segment to the same as the router.
Step4. Set the PC’s network segment to the original ones.
Step5. Connect the Matrix Switcher and PC(s) to the router. PC(s) within the LAN is
able to control the Matrix Switcher asynchronously.
Then it’s able to control the device via GUI.
GUI for TCP/IP control
The 4K Home Distribution Hub Kit provides with built-in GUI for convenient TCP/IP
control. GUI allows users to interact with this Kit through graphical icons and visual
indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
Router
Internet
PC
TCP IP Port/
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Comm-Tec S.r.l. 29 www.comm-tec.it
There are 2 selectable usernames – admin (default password: admin) and user (default
password: user). Log in as admin can access more configuration interfaces than user.
Enter username and the right password. Here is a brief introduction to the interfaces.
Main: Interface shown after logging in, provide intuitive I/O connection switching. See
the screenshot below:
The button matrix displays every possible connection between every input and output,
users can carry on the connections by clicking corresponding button.
Buttons 1~9 at the right-bottom corner provides quick saving and recall for overall
connection status.
Users: Display or modify credential settings, front panel lock, and GUI version.
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If there is any modification, press Save to restore the settings, or press Cancel to
withdraw.
Interface: Set title bar label and button labels, press Save to save the settings
Configuration: Set HDCP Compliance status for every input, and manage EDID. See
the screenshot below:
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Network: Inquire and configure network settings including MAC address, IP address,
subnet mask, and Gateway
Note: Log in as user access main interface only.
GUI Update
GUI for 4K Home Distribution Hub Kit supports online update in
http://192.168.0.178:100. Type the username and password (the same as the GUI login settings, modified password will be available only after rebooting) to log in the
configuration interface. After that, click Administration at the source menu to get to
Upload Program as shown below:
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Comm-Tec S.r.l. 32 www.comm-tec.it
Select the desired update file and press Apply, it will start upgrading then.
4.4 Firmware Update via USB
the Matrix Switcher boasts a USB port for online firmware upgrade on the front panel.
Follow these steps to upgrade firmware:
Step1. Copy the upgrade software and the latest upgrade file (.bin) to PC.
Step2. Connect the USB ports of the Matrix Switcher and the PC via USB cable.
Step3. Double-click the update software icon (see as below).
It will enter the upgrade interface shown as below:
Step4. Click Connect USB.
Step5. Click Open to load the upgrade file, then click Updata to start firmware
upgrading.
Note: To ensure available control, the COM number of the PC should be 1~9.
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Comm-Tec S.r.l. 33 www.comm-tec.it
5. Specification
5.1 4K HDBaseT Matrix Switcher
Video Input
Input
4 HDMI
Input Connector
Female HDMI
Input Level
T.M.D.S. 2.9V~3.3V
Input Impedance
100Ω (Differential)
HDMI Standard
Support HDMI1.4 & HDCP2.2 and is backward
compatible with all previous standards.
Video Output
Output
1 HDMI – 3 HDbaseT
Output Connector
Female HDMI
Female RJ45(with LED indicators)
Output Level
T.M.D.S. 2.9V~3.3V
Output Impedance
100Ω (Differential)
HDMI Standard
Support HDMI1.4 & HDCP1.4 and is backward
compatible with all previous standards.
Video general
Video Signal
HDMI (or DVI-D)
Transmission Distance
1080P@60Hz ≤70m
4Kx2K@60Hz ≤40m
Resolution Range
Up to 4Kx2K@60Hz
EDID Management
In-built EDID data and manual EDID management
Gain
0 dB
Bandwidth
10.2Gbit/s
Switching Speed
200ns (Max.)
Audio general
Output Signal
Stereo audio
Digital audio
Analog Audio Output
Support PCM
Digital Audio Output
Supports PCM，Dolby，DTS，DTS-HD
Frequency Response
20Hz~20KHz
Output Connector
1 L&R(RCA)
1 SPDIF
Control Parts
Control Ports
4 IR OUT
3 IR IN
1 IR EYE
1 TCP/IP (female RJ45)
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1 RS232 (3-pin pluggable terminal block)
Panel Control
Front panel buttons
RS232 Control
3-pin pluggable terminal block
IR
Extended IR receiver
TCP/IP Control
Web-based GUI
General
Power Supply
Input: 100-240V~, 50/60Hz
Output: DC 24V 2.71A
Power Consumption
35W (Max)
Temperature
0~ +50℃
Reference Humidity
10% ~ 90%
Dimension (W*H*D)
360mm x 28mm x 150 mm
Net weight
910g
5.2 HDBaseT Receiver
Input & Output
Input
1 HDBaseT
Input Connector
Female RJ45(with LED indicators);
Output
1 HDMI
Output Connector
Female HDMI
Control
1 IR IN
1 IR OUT
Control Connector
3.5mm mini jacks
General
Resolution Range
Up to 4K×2K@60Hz
Transmission Mode
HDBase T
Transmission Distance
1080P@60Hz ≤70m
4Kx2K@60Hz ≤40m
Bandwidth
10.2Gbps
HDMI Standard
Support HDMI1.4 and HDCP1.4
Temperature
0~ +50℃
Humidity
10% ~ 90%
Power Supply
Powered by 4K HDBaseT Matrix Switcher.
Dimension (W*H*D)
61mm x 24mm x 120mm
Net Weight
280g
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6. Panel Drawing
6.1 4K HDBaseT Matrix Switcher
6.2 HDBaseT Receiver
IR IN IR OU THDMI O UT
TP IN
LINK HDCP
120 mm
24 mm
61 mm
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7. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color losing or no video
signal output
The connecting cables may
not be connected correctly
or it may be broken.
Check whether the cables
are connected correctly
and in working condition.
Fail or loose connection
Make sure the connection
is good
No output image when
switching
No signal at the input /
output end
Check with oscilloscope or
multimeter if there is any
signal at the input/ output
end.
Fail or loose connection
Make sure the connection
is good
Input source is with HDCP
while the HDCP
compliance is switched off.
Send command
/%[Y]/[X]:1. or change
HDCP compliance status in
GUI.
The display doesn’t support
the input resolution.
Switch for another input
source or enable the
display to learn the EDID
data of the input.
Cannot control the device
via front panel buttons
Front panel buttons are
locked.
Send command /%Unlock;
or select unlock in GUI
interface to unlock
Cannot control the device
via IR remote
The battery has run off.
Change for new battery.
The IR remote is broken.
Send it to authorized dealer
for repairing.
Beyond the effective range
of the IR signal or not
pointing at the IR receiver
Adjust the distance and
angle and point right at the
IR receiver.
The IR receiver connected
to IR IN port is not with
carrier
Change for an IR receiver
with carrier.
Power Indicator remains off
when powered on
Fail or loose power
connection
Check whether the cables
are connected correctly
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EDID management does
not work normally
The HDMI cable is broken
at the output end.
Change for another HDMI
cable which is in good
working condition.
There is a blank screen on
the display when switching
The display does not
support the resolution of
the video source.
Switch again.
Manage the EDID data
manually to make the
resolution of the video
source automatically
compliant with the output
resolution.
Cannot control the device
by control device (e.g. a
PC) through RS232 port
Wrong connection
Check to ensure the
connection between the
control device and the unit
Wrong RS232
communication parameters
Type in correct RS232
communication
parameters: Baud
rate:9600; Data bit: 8; Stop
bit: 1; Parity bit: none
Broken RS232 port
Send it to authorized
dealer for checking.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
Cannot control the device
by RS232 / IR remote / front
panel buttons
The device has already
been broken.
Send it to authorized
dealer for repairing.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
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8. After-sales Service
If there appear some problems when running the device, please check and deal with
the problems reference to this user manual.
1) Product Limited Warranty: We warrants that its products will be free from defects
in materials and workmanship for three years, which starts from the first day the
product leaves warehouse (check the SN mark on the product).
Proof of purchase in the form of a bill of sale or receipted invoice must be presented
to obtain warranty service.
2) What the warranty does not cover:
Warranty expiration.
Factory applied serial number has been altered or removed from the product.
Damage, deterioration or malfunction caused by:
Normal wear and tear
Use of supplies or parts not meeting our specifications
No certificate or invoice as the proof of warranty.
The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure.
Servicing not authorized
Other causes which does not relate to a product defect
Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
Product version and name.
Detailed failure situations.
The formation of the cases.
Remarks: For any questions or problems, please contact:
Comm-Tec Srl
Tel: +39 0546 622080
Fax: +39 0546 622090
Email: commerciale@comm-tec.it
Website: www.comm-tec.it
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