CommBox Interactive Classic
USER MANUAL
Rev.15/03/2018
(changed I/O port’s positions)
2
NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2016 CommBox Corporation. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective
holders.
General
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability
could occur which may not be reflected in this document. We reserve the right to make changes to
specifications at any time without notice. Performance specifications are typical but may vary depending on
conditions beyond our control such as maintenance of the product in proper working conditions. Performance
specifications are based on information available at the time of printing. We make no warranty of any kind
regarding this material, including, but not limited to, implied warranties of fitness for a particular purpose. We
will not be liable for errors contained herein or for incidental or consequential damages in connection with the
performance or use of this material. Our manufacturing facility is ISO 9001 and 14001 certified.
REGULATORY
The product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
of KC, CE, CB, FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of the product in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at the
user’s own expense.
Environmental
The product is designed and manufactured with high‐quality materials and components that can be recycled
and reused. This symbol means that electrical and electronic equipment, at their end‐of‐life, should be
disposed of separately from regular waste. Please dispose of the product appropriately and according to local
regulations. In the European Union, there are separate collection systems for used electrical and electronic
products. Please help us to conserve the environment we live in!
3
Table of Contents
1 BEFORE USING THE PRODUCT ............................................. 5
1.1 Safety Precautions ................................................................. 5
2 PREPARATIONS ........................................................... 14
2.1 Parts List .......................................................................... 14
2.2 Control product .................................................................. 15
2.3 Remote Controller Button Description ........................................ 18
3 INSTALLATION GUIDE .................................................... 19
3.1 Caution before installation ..................................................... 19
3.2 Unpacking Process ............................................................... 20
3.3 Handling Guide ................................................................... 21
3.4 Product Installation .............................................................. 23
3.5 Wall mounting Installation ...................................................... 23
3.6 Remote Controller ............................................................... 24
3.7 Setup .............................................................................. 24
4 REMOTE CONTROL ....................................................... 25
4.1 RS-232C connection ............................................................. 25
4.2 Connect the external device .................................................... 27
4.3 HDMI Connection ................................................................ 27
4.4 VGA Connection ................................................................. 28
5 TOUCH REQUIREMENTS ................................................. 29
5.1 Touch Requirements ............................................................ 29
4
6 MENU CONTROL .......................................................... 31
6.1 Input selection ................................................................... 31
6.2 User function ..................................................................... 32
7 TROUBLE SHOOTING ..................................................... 33
8 PRODUCT SPECIFICATION ................................................ 36
9 REQUIRED INFORMATION ............................................... 38
9.1 Prevent image sticking .......................................................... 38
1 Before using the product
Before installing or using the product, to avoid damaging the product, read and follow the guidelines
of the user manual for your safety.
The color, design and specification may change without notice to enhance the function.
1.1 Safety Precautions
Precautions are divided into two. "Warning" and "Caution" and meaning of the each is as follows.
Warning: If you do not follow, it could result in serious injury or death.
Caution: If you do not follow, it could result in minor injury or product damage.
Please give users easy access to this USER MANUAL.
This illustration below is for reference only.
Warning
Do not use a damaged power cable or plug which does not meet the standard.
‐ This may cause a fire or an electric shock.
If you are using a power strip, do not use several devices at the same time.
‐ Due to the heat generated by the multi‐outlet, it may cause fire.
Do not touch the power plug with wet hands.
‐ This may cause an electric shock.
Plug in the outlet end exactly.
‐ If the connection is not stable, it may cause fire.
Connect the power cable to a grounded outlet.
‐ This can cause electric shock when the ground is broken or shorted.
‐ When installing on a place that cannot be grounded, connect to the outlet by
using a circuit breaker to protect the product from electric shock.
Do not pull or bend the power cable forcibly.
Avoid placing heavy objects on the cables.
‐ If the cable is damaged, it may result in electric shock or a fire.
Do not use the power cable near heating appliances and products.
‐ This may cause a fire or electric shock.
In case of contamination around the power plug or outlet, wipe clean with a dry
cloth.
‐ This may cause a fire.
Do not place flammable objects near the product.
‐ This may cause a fire.
If you want to install by using the wall mount, use a trained technician to install
the product. Refer to the User Guide ‐ Wall Mounting.
‐ This may cause injury.
Do not install the product in poorly ventilated places such as a bookshelf or
closet.
‐ Otherwise it may affect internal temperature to be increased and cause a fire.
Install the product at least 10 cm far from the wall.
‐ Otherwise it may affect internal temperature to be increased and cause a fire.
After unpacking the product, packaging vinyl should be kept away from the hands
of young children.
‐ If a child uses it incorrectly, it may cause a choking accident.
Do not install in locations where has vibration or in an unstable position.
‐ Product fall may occur, and it might cause damage.
‐ This may cause a fire.
Do not install in places which dirt, moisture, smoke, much water or rain water can
reach.
Do not install under the air conditioner that could fall water drops.
‐ This may result in electric shock or fire.
Avoid exposure to direct sunlight and do not place near hot objects such as a fire
or heater heat.
‐ This may cause a fire or shortening the product life.
Do not install in the low place where a child can touch.
‐ A child may be injured while playing and touching the product.
Do not install near any kitchen or kitchen counter because it may cause damage
or deformation of the product by the vapor or oil.
‐ This may cause a fire.
Do not try to repair or transform the product because the high voltage can flow
inside the product.
‐ This may cause a fire or electric shock.
‐ When problem is found in the product, contact a service center.
Do not use electrical equipment which uses high‐voltage around the product.
‐ This may result in poor quality of display or cause amblyopia.
‐ This may cause a fire or electric shock.
When moving the product, turn off the power and remove all the cables including
power cables connected to the product.
‐ If the cable is damaged, it may cause a fire or electric shock.
When smelling something burning or hearing strange sound from the product,
disconnect the power cable immediately and contact a service center.
‐ This may cause a fire or electric shock.
Do not allow a child to get on or hang on the product.
‐ If the product falls off, the child may result in injury or death.
Do not place heavy object, toy or sweets that a child can play with on the
product.
‐ If a child hangs the product and fall, it may cause personal injury or death.
When the product is damaged or falls off, disconnect the power cable
immediately and contact a service center.
‐ This may cause a fire or electric shock.
When lightning occurs, turn off the power switch and disconnect the power cable.
‐ This may cause a fire or electric shock.
Do not drop the product or throw something to the product.
‐ This may cause a fire or electric shock.
Do not give a shock or scratch to the screen with sharp objects.
‐ This may cause damage to the product.
Do not pull the power cable or signal cables connected to the product when
moving the product.
‐ Cable damage may cause a malfunction or an electric shock or fire.
Do not shake or uplift a product by holding only the power cable and signal cable.
‐ Cable damage may cause a malfunction or an electric shock or fire.
If you smell a gas around the place of the product or there is a risk of a gas
leakage,
Do not plug in or turn on the product. Make sure to ventilate.
‐ A spark in the appliance power can cause an explosion or fire.
Do not store or use flammable material and flammable sprays near the product.
‐ This may cause an explosion or fire.
Please do not block a vent with the curtain or cloth, etc.
‐ The rise of internal temperature may cause a fire.
Do not put a steel rod, coin, hair pin etc. in the vent and input/output terminals of
the product.
Also, do not put a flammable object such as papers.
‐ When a strange substance enters into the product, turn off the power to the
product. Please contact the Service Center after unplugging the power cable.
‐ This may cause a malfunction or an electric shock or fire.
Do not place anything containing liquid or metals on the product.
‐ When a strange substance enters into the product, turn off the power of the
product. Please contact the Service Center after unplugging the power cable.
‐ This may cause a malfunction or an electric shock or fire.
Caution
Do not unplug the power cable while using the product.
‐ This may cause a fire or electric shock.
Use only the power cable qualified for the standard.
‐ This may cause a fire or electric shock.
Connect the power cable to the nearest outlet.
‐ If having a problem with the product, unplug the power cable completely.
When disconnecting the power cable from the outlet, do not pull the cable wire.
Please be sure to hold the plug and separate it.
‐ This may cause a fire or electric shock.
Please move the product carefully not to occur the twist and drop.
‐ This may cause a malfunction or injury.
Keep the product’s screen facing upwards.
‐ The screen may be damaged.
Work together more than one person if the product is heavy.
‐ This may cause a malfunction or injury.
When installing the product on a cabinet or shelf, use the larger size of the tray
than the product to use and maintain the horizon.
‐ The product may fall and cause damage or injury.
Please do not shock when installing the product.
‐ This may cause a malfunction.
When installing the product in a special place, contact a dealer or a service center
because the peculiar environment can be affected to the event of a problem with
the product
‐ This may cause a malfunction or fire.
Turing on the product in the condition of the fixed screen or 4:3 screen for a long
time may also cause an afterimage or stain on the screen.
‐ When using the product for a long time, set a screen saver on the connected
computer or signaling equipment products or set it in sleep mode.
When you are not using the product for a long time, after unplugging the power
cable, take action to prevent the product from collecting dust.
‐ Dust accumulation, heat generation or sparks can occur and cause fire.
Set a resolution and frequency appropriate to the product.
‐ The state of the screen can result in poor or blurred vision.
For products with a stand, do not move the product by holding only the stand or
lift the product upside down.
‐ The stand might be split from the product and it may cause damage or injury.
View the screen from 2.5 times the diagonal length of the display
‐ Looking at the screen for a long time can lead to vision loss.
Do not use anything that causes the water vapor near the product. (Moisturizers,
etc.).
‐ This may cause a malfunction or an electric shock or fire.
After 1 hours use, rest your eyes for more than 5 minutes.
If the product is turned on for a long time, do not touch the screen surface or
vent because it may be hot.
Keep the accessories of the products out of reach of children.
For products with a stand, be careful when adjusting the angle and height of the
stand of the product.
‐ Tilting severely the product may cause the product to fall off and injury.
‐ Stuck a finger or hand may cause an injury.
Do not place heavy objects on the product.
‐ This may result in a malfunction or an injury.
Please put obstacles away from the space between the remote controller and the
product.
‐ The product may not be operated by remote controller.
The remote control may not be good in this operation under the sun or strong
light.
Please change the location of the product in this case.
Make sure that a child does not eat the battery and keep it out of a child's reach.
‐ If a child eats the battery, please consult a doctor immediately.
When replacing the battery, insert it to the correct polarities (+, ‐).
‐ If it is different from the polarity of the battery, it may cause a fire or injury to
break or leak.
‐ This may also contaminate the surrounding.
Use a standard battery; do not mix old batteries with new one.
‐ If it is different from the polarity of the battery, it may cause a fire or injury to
break or leak.
‐ This may also contaminate the surrounding.
The depleted Battery and rechargeable batteries must be handled separately
from the general waste and it needs to be collected for recycling.
‐ If the end‐of‐life battery, please bring your nearest recycling center or battery
dealer
Cleaning
After disconnecting the power cable, wipe contaminated parts and each part of
the product screen lightly with a dry and soft cloth.
Do not clean the product directly with a wet cloth or wet spray water.
‐ There is a risk of fire or an electric shock.
When washing by various cleaning agents, brighteners, abrasives, waxes,
benzene, alcohol, solvent, surface active agent, the surface of the product may be
damaged.
If cleaning inside the product is required, please contact your dealer or service
center.
‐ This may result in fire or electric shock.
2 Preparations
2.1 Parts List
If these items are missing, contact your dealer or service center.
The following images may differ from the image shown.
Other parts not packed in contents may cause performance degradation or
problem during use.
Power Cable
(Option)
HDMI Cable
Remote
Control
AAA 1.5V
Battery x 2
Touch USB Cable
Cleaning cloth
IFPD touch pen
2.2 Control product
The following images may differ from the image shown.
• You can control the product by using the control buttons on the rear side of the product.
*Hotkey is optional
Remote Sensor / Power indicator
Control buttons
Power on
Green
Stand‐by
Red
Up To move to the upper menu or select
Down To move to the lower menu
Vol‐ To turn down the volume
Vol+ To turn up the volume.
Source To display input signal
Menu To display or hide the on‐screen menu
Power Power on/off button
Input/output connection
The items may differ from the image shown.
Connector name and description
No. Connector Description
①
Touch USB
To connect Touch USB
②
Speaker Out
Audio Line out
To connect External Speaker (WT passive spks)
To connect External Speaker (WT Active spks)
③
RS‐232C
To connect RS232 input cable with control device
④
HDMI 4
To connect HDMI 1.4/2.0(MHL 3.0) video & audio input – 4
⑤
HDMI 3
To connect HDMI 1.4/2.0(MHL 3.0) video & audio input – 3
⑥
HDMI 2
To connect HDMI 1.4/2.0 video & audio input – 2
⑦
HDMI 1
To connect HDMI 1.4/2.0 video & audio input ‐ 1
⑧
USB
To connect with USB device
⑨
S/PDIF
To connect SPDIF
⑩
SOUND
To connect sound input (3.5Φ)
⑪
D‐SUB
To connect D‐sub 9pin
⑫
Component
To connect component for (PR,PB,Y/CVBS,R,L) etc.
⑬
Earphone
To connect audio output (it will be removed.)
⑭
AC 100‐240V, 50/60Hz
Power connector (AC 100‐240V, 50/60Hz)
※Note, 1‐When you use VGA connector, please use a standard cable. Wrong VGA cable damages to RS‐232 board.
2‐Depends on models, the connectors may be different. For further information, please contact us.
‐ USB Multimedia playback format
Media File Ext. Decoder Notes
Music .mp3 MPEG1 Audio LayerIII
(Not corresponding
MP3 Pro)
Sampling Frequency【K】32/44.1/48
Sample Rate: 8K~48KHz Bit Rate: [kbit/s]
32/40/48/56/64/80/96/112/128/160/192/224/256/320/VBR
Photo .jpg/.jp
eg
Progressive JPEG
Max Resolution: 1024×768
Baseline JPEG
.avi, .mpg, .dat, .vob, .div, .mov, .mkv, .rm, .rmvb, .mp4, .mjpe
g, .ts, .trp, .wmv, .asf, .flv
Caution
• When you connect the signal cables to the input / output terminals, check the above picture of the input
/ output terminal, and connect in the right direction. If connected incorrectly, it may cause damage or
breakdown of the input / output terminals.
• If the product does not operate even though the power is supplied, check if the power switch is set to
power‐on
2.3 Remote Controller Button Description
Button Description
The following images may differ from the actual items.
Button not described does not work.
POWER
Power on/off button
SOURCE
Select input signal
ASPECT
Adjust the window’s ratio
▲
Move to the upper menu
▼
Move to the lower menu
◀
Move to the left menu
▶
Move to the right menu
OK
Select to change menu
MENU
Display or hide menu on the screen
+
Volume up
-
Volume down
3 Installation Guide
3.1 Caution before installation
Caution: Installation must be performed by a qualified custom video installation specialist
under the conditional installation environment as below.
Ambient Lighting
• When the sun or strong light shines on the front screen of the product, image contrast can
be seen as it is decreased conspicuously, or the image is fading.
• If direct sunlight or strong artificial light (halogen lamps, etc.) shines on the front screen of
the product (if the product has touch function, it may cause of malfunction of touch.), install
the product in the shady environments or in the opposite direction of the source of the
sunshine or the artificial light.
Ambient temperature
• Install the product in the well‐ventilated place with maintaining the ambient temperature of
below 35° C (95° F).
3.2 Unpacking Process
The following images may differ from the actual items.
Before unpacking the box, refer to the diagram below.
1. Remove the outer packing box.
2. Remove the top foam.
3. Lower down or remove the
wrapping.
4. Three or more people, remove the
packing from the product.
3.3 Handling Guide
The following images may differ from the actual items.
Holding a product
1. Right way
At least two persons are required to handle the product during transportation.
Two persons should hold each left and right handle of the backside of the product with one
hand of each person and with the other hand, grip the bottom portion of the rear side of the
product to move.
(The illustration below may differ from the actual items.)
2. Wrong way
Do not use or touch any part of the front screen of the product during transportation
.
X
Putting a product on the floor
1. Right Way
Before putting the product on the floor, prepare flat and soft cushions. Place the product
horizontally and slowly on the floor. If the bezel part of the product is placed first, the screen
panel of the product may be fragile or damaged.
2. Wrong way
Put down carefully to not damage the outside of the product. If the corner part of the product
is placed first, the bezel may be damaged easily.
Cushions
X
3.4 Product Installation
When installing the product with wall mount, have the product installed by a well‐trained
technician. Please refer to the User Guide of Wall Mounting.
The product has VESA standard of 400X400 MM for wall mounting, and of M8
(Maximum length 35mm) of the screws by size.
Warning: We are not responsible for the product damage or personal injury caused by user’s
own installation.
3.5 Wall mounting Installation
Install the product only on the robust and vertical wall. When installing inside the wall or
cabinet, install the product with the space behind between the product and the wall as the
illustration below.
Ambient temperature is kept below 35 °C.
60mm
100mm
100mm
100mm
100mm
3.6 Remote Controller
Inserting batteries in the remote controller
• Press the tab on the battery case and open it.
• Insert the battery (1.5V AAA) into the battery case.
• Insert the battery case until clack sounds.
Notice on battery
• When loading the battery, check if the polarity of the batteries is correct.
• If not using the remote controller for long time, remove the batteries to prevent damage
caused by battery fluid leak.
• Don’t expose the battery to direct sunlight or excessive heat such as a fire.
Notes on the remote controller
• If anything interrupts in front of IR receiver or between IR receiver and remote controller,
the remote controller may not work.
• If the receiving distance of the remote controller becomes narrow or does not work,
replace the battery with new one.
• In case of the product being exposed to direct sunlight or fluorescent light, it may not
operate.
3.7 Setup
Turning on the power
1. Connect the power cable of the product into outlet with AC 100‐240V 50 / 60Hz.
2. Turn on the main AC power switch.
3. If the power indicator is green, the screen turns on automatically.
4. If the power light is red not green, press the power key on the remote controller or operate
to turn on the power.
Changing language of the menu
• The language of the menu is set default to English
• Users can select a language
• To change the menu language,
1. Press the Menu button to go to the menu.
2. Select the OSD from the main menu.
3. Select the language of the OSD setup menu.
4. Select the language you want to use, and then exit the menu.
4 Remote Control
4.1 RS‐232C connection
Physical Connector
Connector on the display: DB9 Male, configured as DTE.Male pinout will be revised to RXD2,TXD‐3,G‐5) in advanced
Type (Version)
Female (1)
Male (2)
Male (3)
Male (4)
RX
3
3 3 2
TX
2
4 2 3
G
5
1
1(5)
5
※ Please check the RS‐232pinout type in your serial number.
Communication Parameter
Baud Rate
9600
Data Length
8 bit
Parity Bit
None
Stop Bit
1 bit
Hardware Handshake
Not supported
Authentication
None
Serial Command List
Parameter
Character code in hexadecimal
Character
POWER_ON
21 31 50 4F 57 52 20 31 0D
!1POWR(SP)1(CR)
POWER_OFF
21 31 50 4F 57 52 20 30 0D
!1POWR(SP)0(CR)
Response Power Off
21 31 50 4F 57 52 3D 30 0D
!1POWR=0(CR)
Query the Power Status
21 31 50 4F 57 52 20 3F 0D
!1POWR(SP)?(CR)
Error Response‐Display
21 31 50 4F 57 52 3D 45 52 52 34 0D
!1POWR=ERR4(CR)
SOURCE_HDMI1
21 31 49 4E 50 54 20 32 31 31 0D
!1INPT(SP)211(CR)
SOURCE_HDMI2
21 31 49 4E 50 54 20 32 31 32 0D
!1INPT(SP)212(CR)
SOURCE_HDMI3
21 31 49 4E 50 54 20 32 31 33 0D
!1INPT(SP)213(CR)
SOURCE_VGA
21 31 49 4E 50 54 20 31 31 31 0D
!1INPT(SP)111(CR)
SOURCE_COMPOSITE
21 31 49 4E 50 54 20 31 33 31 0D
!1INPT(SP)131(CR)
SOURCE_COMPONENT
21 31 49 4E 50 54 20 31 35 31 0D
!1INPT(SP)151(CR)
SOURCE_USB
21 31 49 4E 50 54 20 33 31 31 0D
!1INPT(SP)311(CR)
INPUT STATUS Query
21 31 49 4E 50 54 20 3F 0D
!1INPT(SP)?(CR)
Response HDMI 1
21 31 49 4E 50 54 3D 32 31 31 0D
!1INPT=211(CR)
INC VOL BY 15
21 31 56 4F 4C 4D 20 2B 31 35 0D
!1VOLM(SP)+15(CR)
DEC VOL BY 1
21 31 56 4F 4C 4D 20 2D 0D
!1VOLM(SP)‐(CR)
SET VOL LEVEL 25
21 31 56 4F 4C 4D 20 32 35 0D
!1VOLM(SP)25(CR)
VOL level query
21 31 56 4F 4C 4D 20 3F 0D
!1VOLM(SP)?(CR)
Response VOL 25
21 31 56 4F 4C 4D 3D 32 35 0D
!1VOLM=25(CR)
VOL ERROR Response
21 31 56 4F 4C 4D 3D 45 52 52 32 0D
!1VOLM=ERR2(CR)
Audio Mute off
21 31 4D 55 54 45 20 30 0D
!1MUTE(SP)0(CR)
Toggle Audio Mute
21 31 4D 55 54 45 20 32 0D
!1MUTE(SP)2(CR)
Query Audio Mute Status
21 31 4D 55 54 45 20 3F 0D
!1MUTE(SP)?(CR)
Response Audio Mute
21 31 4D 55 54 45 3D 31 0D
!1MUTE=1(CR)
Freeze On
21 31 46 52 45 5A 20 31 OD
!1FREZ(SP)1(CR)
Query Freeze Staus
21 31 46 52 45 5A 20 3F 0D
!1FREZ(SP)?(CR)
Response Freeze on
21 31 46 52 45 5A 3D 31 0D
!1FREZ=1(CR)
Remote_Aspect
21 31 52 45 4D 4F 20 39 0D
!1REMO(SP)9(CR)
Remote_MENU
21 31 52 45 4D 4F 20 33 30 0D
!1REMO(SP)30(CR)
Remote_UP
21 31 52 45 4D 4F 20 32 35 0D
!1REMO(SP)25(CR)
Remote_DOWN
21 31 52 45 4D 4F 20 32 36 0D
!1REMO(SP)26(CR)
Remote_OK
21 31 52 45 4D 4F 20 32 39 0D
!1REMO(SP)29(CR)
Remote_LEFT
21 31 52 45 4D 4F 20 32 37 0D
!1REMO(SP)27(CR)
Remote_RIGHT
21 31 52 45 4D 4F 20 32 38 0D
!1REMO(SP)28(CR)
Remote_PREV
21 31 52 45 4D 4F 20 34 35 0D
!1REMO(SP)45(CR)
Remote_REW
21 31 52 45 4D 4F 20 34 36 0D
!1REMO(SP)46(CR)
Remote_FF
21 31 52 45 4D 4F 20 34 37 0D
!1REMO(SP)47(CR)
Remote_NEXT
21 31 52 45 4D 4F 20 34 38 0D
!1REMO(SP)48(CR
Remote_PLAY
21 31 52 45 4D 4F 20 35 30 0D
1REMO(SP)50(CR)
Remote_STOP
21 31 52 45 4D 4F 20 35 31 0D
!1REMO(SP)51(CR)
Remote_FREEZE
21 31 52 45 4D 4F 20 32 33 0D
!1REMO(SP)23(CR)
Remote_MUTE
21 31 52 45 4D 4F 20 33 34 0D
!1REMO(SP)34(CR)
Remote_EXIT
21 31 52 45 4D 4F 20 33 31 0D
!1REMO(SP)31(CR)
Response of Aspect
21 31 52 45 4D 4F 3D 39 0D
!1REMO=9(CR)
Response of MENU
21 31 52 45 4D 4F 3D 33 30 0D
!1REMO=30(CR)
Response of UP
21 31 52 45 4D 4F 3D 32 35 0D
!1REMO=25(CR)
Response of DOWN
21 31 52 45 4D 4F 3D 32 36 0D
!1REMO=26(CR)
Response of OK
21 31 52 45 4D 4F 3D 32 39 0D
!1REMO=29(CR)
Response of LEFT
21 31 52 45 4D 4F 3D 32 37 0D
!1REMO=27(CR)
Response of RIGHT
21 31 52 45 4D 4F 3D 32 38 0D
!1REMO=28(CR)
Response of PREV
21 31 52 45 4D 4F 3D 34 35 0D
!1REMO=45(CR)
Response of REW
21 31 52 45 4D 4F 3D 34 36 0D
!1REMO=46(CR)
Response of FF
21 31 52 45 4D 4F 3D 34 37 0D
!1REMO=47(CR)
Response of NEXT
21 31 52 45 4D 4F 3D 34 38 0D
!1REMO=48(CR)
Response of PLAY
21 31 52 45 4D 4F 3D 35 30 0D
!1REMO=50(CR)
Response of STOP
21 31 52 45 4D 4F 3D 35 31 0D
!1REMO=51(CR)
Response of FREEZE
21 31 52 45 4D 4F 3D 32 33 0D
!1REMO=23(CR)
Response of MUTE
21 31 52 45 4D 4F 3D 33 34 0D
!1REMO=34(CR)
Response of EXIT
21 31 52 45 4D 4F 3D 33 31 0D
!1REMO=31(CR)
4.2 Connect the external device
4.3 HDMI Connection
• HDMI input is recommended because it receives a digital signal input from an external device
with HDMI output to ensure high quality of digital signal.
* Use the cable provided with the product. Otherwise, no image may be shown on the screen or
normal display may not be shown.
• If connecting the product to the PC, it supports the VESA Display Data Channel (DDC)
standard. This standard supports "plug and play" function which helps the PC recognize the
product automatically to output the optimal resolution.
In order to operate the 'plug and play' after connecting the product, connect the video cable
of the PC to the product before turning on your PC, and turn on the power of this product first
and then turn on the power of the PC.
• When the incompatible resolution of the input signal is input to the product no image is
shown on the screen or normal display is not shown. As for the supported resolutions, refer to
page 31.
If you receive a 3840 x 2160 60Hz input HDMI cable, please use the 4K,2K certified products.
The screen may look strange.
4.4 VGA Connection
• To see the video, connect D‐Sub 15P cable of the PC to the VGA input port of the product.
• If connecting the product to the PC, it supports the VESA Display Data Channel (DDC)
standard. This standard supports "plug and play" function which helps the PC recognize the
product automatically to output the optimal resolution.
In order to operate the 'plug and play' after connecting the product, connect the video cable
of the PC to the product before turning on your PC, and turn on the power of this product first
and then turn on the power of the PC.
• When the incompatible resolution of the input signal is input to the product no image is
shown on the screen or normal display is not shown. As for the supported resolutions, refer to
page 31.
5 Touch Requirements
5.1 Touch Requirements
Computer Configuration (Recommended):
• 3.0 GHz quad‐core processor
• 8 GB RAM
• 10 GB available hard disk space
• 1 GB NVidia GTX330 graphics card
OS Compatibility
Operating
System
Release Name Version
Touch
Sensor
T3kCfg
program
Misc
Linux
Ubuntu
under 10.10
X
X 11.04
O
O 11.10
O
O 12.04.1
O
O 12.10
O
O
13.04
O
O
Multi‐touch Digitizer
support
13.10
O O Multi‐touch
14.04
O O Multi‐touch
14.10
O O Multi‐touch
15.04
O O Multi‐touch
Mac OS X
under Leopard
10.5.8
X
X
Lion
10.7
O O wheel inverted
Mountain Lion
10.8
O O wheel inverted
Mavericks
10.9
O O wheel inverted
Yosemite
10.10
O
O
wheel inverted (T3k
2.8f is recommended)
Windows
XP
SP2
O
O
SP3
O
O
Vista
O
O
7
Basic or Lower
O O Mouse Only
Home
Premium or
higher
O
O
Multi‐touch Digitizer
support
OEM
O O Mouse Only
8.1
PRO
O
O
Multi‐touch Digitizer
support
RT X X
10
PRO
O
O
Multi‐touch Digitizer
support
RT X X
Android
under
Honeycomb
X
X Ice Cream
Sandwich
O
X
Kernel Driver needed
(Kernel 3.0.5 or above)
Jelly Bean
O
X
Kernel Driver needed
(Kernel 3.0.5 or above)
KitKat
O
TBD
kernel 3.8 or above,
Driver is not needed
6 Menu Control
6.1 Input selection
Press the Input button and then select ▲ or ▼, or the input you want to select,
and then press the ▶ (+) button.
Input
Description
AV
AV input
Component
Component input
HDMI1
HDMI1 input
HDMI2
HDMI2 input
HDMI3
HDMI3 input
HDMI4
HDMI4 input
PC
VGA input
USB
USB input
6.2 User function
Upper Lower Value Note
VIDEO
Picture mode Standard, Movie, Soft, User (Default: Standard)
Color Mode Normal, Warm, Cool (Default: Normal)
Screen size Full, Normal, Zoom, Cinema, Wide (Default: Full)
Noise Reduction Strong, Off, Weak, Middle (Default: Strong)
Dynamic Contrast On, Off (Default: Off)
AUDIO
Sound Mode
Standard, Music, Movie, Sports,
User
(Default: Standard)
Digital Audio Output Off, PCM, RAW (Default: Off)
Surround On, Off (Default: Off)
Speaker Output On, Off (Default: On)
SETUP
Menu Language English, Korean (Default: English)
Menu Transparence 0, 24, 50, 75, 100% (Default: 25%)
TIME No Signal Power Off Off,1min,3min,5min,10min,15min Off
Sleep Timer Off, 5‐240Min Off
HDMI
Setting
HDMI1 1.4, 2.0 1.4
HDMI2 1.4, 2.0 1.4
HDMI3 1.4, 2.0 1.4
HDMI4 1.4, 2.0 1.4
OSD Time Out 5,15,30,45,60 sec, (Default: 30sec)
All Reset Yes, No All Reset
7 Trouble Shooting
The table below provides some general guidelines for trouble shooting problems you may
encounter with your product. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact your dealer or service centre.
Symptom Checklist & Solution
The power is not turned on.
(When the LED light indication is red
or orange.)
• Turn on power switch of the product or by using
remote controller, check if the product is in power
saving mode for no input of video signal.
The power is not turned on.
(LED indication that the light is off)
• Ensure that the product is plugged in and that the AC
outlet is active.
• Set the main power switch to the on position.
• Try to connect other electric equipment to AC outlet to
check if there is no problem in power source.
The remote controller does not
work.
• Replace the batteries in the remote controller.
• If the remote controller receiver of the product is
blocked by any object, move the object and try to
operate again.
• If the remote controller receiver of the product is
exposed to direct sunlight or strong light, try to block
the light and operate again.
• Check the control buttons (OSD buttons) work
properly.
The power is on but the screen does
not appear on.
When the LED indicator of the product is green, video
displays on the screen. Turn on the power of the
product by using the power switch or remote controller.
•Turn off the AC power, and then turn it on again.
A message of ‘Input out of range’ is
displayed.
• Check if a signal with other resolution which the
product does not support is input to the product and
refer to the details in the page 31.
Images are not displayed correctly,
or noise is shown on the screen.
• Ensure the cables are connected in and video signal is active.
• Change the cable.
• Check if an invalid resolution is selected that the product
does not support and refer to the details in the page 31.
• Connect another product to check if there is no problem,
considering the possibility of problem in outer video signal
equipment.
• Ensure the input windows resolution and ratio (16:9)
• When mirroring or duplicate displays can only be as high as
the device screen will go. Hold Windows key and press P to
Display only
'No Signal' message is displayed. • Check to see if the external signal device is turned on.
• Check if computer is on power saving mode by moving
the mouse or pressing keyboard to wake.
• Check to see if the external signal devices and cables
are connected.
• Check to see if the cable connections are loose or
missing out.
• Try changing the cable.
• Check if the input selection of products is correctly set
to an external device by using the SOURCE button on the
remote controller.
HDMI screen is not displayed.
Or screen appears strange.
• Check to see if the cable connections are loose or
missing out.
• Try changing the cable.
• If you use an HDMI cable not certified, it may result in
a problem.
HDMI display is small or large visible.
• Try adjusting video output size of the graphic card in
case of computer.
The colour of VGA screen is strange.
• Check to see if the cable connections are loose or
hanging out.
• Try changing the cable.
• Connect another product to check if there is no
problem, considering the possibility of problem in outer
video signal equipment.
The position of VGA screen is
strange.
• Try adjusting the automatic position by using the
menu on the remote controller.
The screen is too bright, and the
image is not separated.
• From the menu, try making the value of the black level
lower on the screen menu setting.
• Or try to initialize the screen menu settings.
The dark area of the screen is too
bright
• From the menu, try making the value of the contrast
lower on the screen menu settings.
• Or try to initialize the PICTURE settings.
Screen looks too dark.
• Try to initialize the PICTURE settings.
Touch doesn’t work
• See Connecting the Touch Screen Controller Host
Computer to the Display
Touch Alignment
• Ensure the output resolution of the attached device is
set to a 16:9 ratio
• Using T3k software (touch setting program) check the
alignment of the cameras
No Sound on VGA
• Install into the “Sound” socket or check the Audio
setting in the computer
No Sound on internal speaker
• Increase the volume level on both the CommBox
interactive display, Media Player and Device e.g laptop
or PC
No Sound on External Speakers
• Ensure the external speakers are connected to the correct
jacks.
• Check for any shorts on the wires connecting to the
speakers.
•Power down the touchscreen, remove any external speaker
connection, wait for 30seconds, reapply power and test
internal speakers only.
UD@60Hz is not displayed.
• Connect directly from HDMI 2.0 of PC to HDMI port of
the screen. Screen must be set HDMI 2.0 in OSD setting
menu.
• Use the bellow’s gender of DP and HDMI port if your
computer has only DP port for UD@60Hz.
What kind of computer or
specification do I need for
4K@60Hz?
• Video output must be 4K@60Hz
• Memory and graphic card: 8GB above and
NVIDIA® GeForce® GTX 745 (included 4GB DDR3)
• HDD : 1TB(64MB cash)7200RPM SATA 6Gb/S
Same or above specification
(※ e.g Gaming desktop is normally suitable for this
specifications : Dell Alienware X51 series)
8 Product Specification
Product specifications are subject to change without notice.
Product
60” (55” LED)
70” (65” LED)‐1)
80” (75” LED)
90” (84” LED)
103” (98” LED)
Dimensions
(±5mm)
1413(W) X
838(H) X 95(D)
1634(W) x 960(H) x
132(D)
1840(W) x 1085(H)
x 127(D)
2065(W) x 1223(H)
x 125(D)
2368(W) x
1394(H) x 138(D)
Weight
50
68
98
122
TBA
Supported OS
Windows and Mac (driverless and calibration free), Linux, Android
Touch Screen
60”
70”
80"
90"
103”
LED Area
55”
65"
75"
84"
98”
Finish
Aluminum Anodized
Brightness
350/450cd/m2
450cd/m2
450cd/m2
350cd/m2
500cd/m2
Resolution
UD 3840x2160 @60Hz
Contrast ration
5000 : 1
1600 : 1
5000 : 1
5000 : 1
1300:1
Touch tool
Fingertips or any tips, Multi‐touch‐supports 10 touch points
(4‐standard)
Touch point speed &
accuracy (mm)
< 7ms & ±3mm
Integrated Speakers
15Wx2
Amplified Speaker Out
15Wx2
Input/ Output
HDMI x 4, VGA, Component, 3.5 Stereo,
Speaker (out‐analogue), SPDIF, USB for touch,
USB for service, RS‐232
Mount
VESA
Packing Dimensions
(mm)
1590(W) x 960(H)
x 270(D)
1850(W) X
1100(H) X320(D)
1930(W) x 1180(H)
x 320(D)
2300(W) x 1350(H)
x 320(D)
TBA
Packed Weight (Kg)
57
81
116
142
165
Accessories
1xHDMI cables, 1 x USB cable, 1 x USB extender,
1 x stylus pen,1 x cleaning cloth
1) Classic70” (65”4K) has two versions, this document refers to the original version,
called ver1.0(AD51U). Regarding ver2.0(AD51UN), please contact us.
※ Product design and specification can be changed for quality improvement without prior notice.
Supported Resolutions
Video
Input
CVBS
Video system
PAL/NTSC
Video Level
1.0Vp‐p±5%
Component
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
HDMI
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 4K 30Hz, 4K 60Hz
Audio
Input
CVBS &
component
Audio
L/R RCA input 0.2 ~ 2.0 V RMS
9 Required information
9.1 Prevent image sticking
The fixed image (title, menu image, picture, motionless movie etc.) on the screen is maintained for a
long time, image sticking may occur. Image sticking may be subject to operating time of still picture.
Since the image sticking is not defect but a characteristic of the product, it is restricted from the
product warranty.
Thus, please refer to the following information for the prevention of image sticking.
• When external device (PC) is not used for a long time, please use screensavers.
(The screensaver should be monochrome or moving image.)
• If 4:3 aspect ratio is used for a long time, image sticking might occur.
So, it is recommended to use the full screen.
• In case of displaying a still picture for a long time, change pictures after a certain time.
If image sticking is shown, turn off the unit for a while and turn it on again.
Extended turn off times may be required.
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