Comfort Glow ELCG251, ELCG364 Installation Instructions And Homeowner's Manual

ELCG251/ELCG364

Electric LogSet

Installation Instructions and Homeowner's Manual

WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE

World Marketing of America, Inc

FOR YOUR SAFETY

Made in China

COMFORT GLOW PHONE NUMBER: [phone]

MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

http://www.worldmkting.com

ANSI/UL 1278. MOVABLE AND WALL-OR CEILING HUNG ELECTRIC ROOM HEATERS

12256 William Penn Hwy
Box 192
Mill Creek, PA 17060

DO NOT STORE

OR USE GASOLINE OR

OTHER FLAMMABLE VAPORS

OR LIQUIDS

IN THE VICINITY OF THIS OR

ANY OTHER APPLIANCE

DO NOT DISCARD THIS MANUAL - LEAVE FOR HOME OWNER

CUSTOMER: PLEASE RETAIN THIS MANUAL FOR FUTURE USE

TABLE OF CONTENTS

SAFETY FEATURES

PLEASE READ THE INSTALLATION & OPERATIONS INSTRUCTIONS BEFORE USING

THIS APPLIANCE

IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, fire hazard
and will void the warranty.

Table of contents, Specifications 2

Important Safety Instructions 3

Zone Heat Saves, Instructions for Power 4

Product Diagram and Controls 5

Operation, Maintenance & Troubleshooting 6-7

Warranty Guidelines 8-9

SPECIFICATIONS:
Model: ELCG251/ELCG364

120V/ 60Hz 1500W fireplace heater
1 heat settings:1500W
5 level flame brightness
Power indicater light
Over heat protection
Flame without heat optional
8hours on/off timer

Overheat Safety Feature

This appliance comes equipped with an overheat protection safety
device. Should the appliance begin to overheat for any reason, it will
automatically turn all heater functions of the appliance off. The
appliance will have to be reset prior to continuing use. To reset the
overheat protection safety device, turn all controls off and unplug
the appliance. Wait 10 minutes, plug the appliance back in and turn
on.

WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit between the outlet and the

plug may cause overheating of the plug. If this occurs, try inserting the plug into a different outlet. Contact a qualified

electrician to inspect the original outlet for damage.

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INTENDED USE: This product is intended only for indoor household or office use.

IMPORTANT INSTRUCTIONS

It is NOT intended for industrial or commercial use. DO NOT USE OUTDOORS

PLEASE READ AND SAVE THESE IMPORTANT SAFEFTY INSTRUCTIONS When using electrical appliances, basic
precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including
the following:

1. Read all instructions before using this heater.

2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles
when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and
curtains at least 3 feet (0.9m) from the heater.

3. Extreme caution is necessary when any heater is used by or near children, pets or invalids and whenever the
heater is left operating unattended.

4. If possible always unplug this appliance when not in use.

5. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or
damaged in any manner.

6. Any repairs to this appliance should be carried out by a qualified service person.

7. Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be
replaced prior to operating this appliance again.

8. Do not use outdoors.

9. Use your heater only in dry environments. This heater is not intended for use in bathrooms, laundry areas and
similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container. Do not
use your heater outdoors. Do not use near sinks, swimming pools or other damp areas such as flooded basements,
garages, etc or anyplace where the heater could come in contact with water.

10. Do not use this heater in elevated locations, such as on shelves, raised platforms, etc.

11. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange
cord away from traffic area and where it will not be tripped over.

12. To disconnect heater, first turn controls to off, then remove plug from outlet. Always unplug the heater when
not in use.

13. Connect to properly grounded outlets only.

14. This appliance, when installed, must be electrically grounded in accordance with local codes, with the current
CSA C22.0 Canadian Electrical codes or for USA installations, follow local codes or for USA installations, follow local
codes and the National Electric code ANSI/NFPA No. 70.

15. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electrical shock or fire, or damage the heater.

16. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a
bed, where openings may become blocked.

17. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or
flammable liquids are used or stored. This appliance should not be used as a drying rack for clothing, nor should
Christmas stockings or decorations be hung or near it.

18. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may
cause fire, electric shock, or injury to persons.

19. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable
power strip.

20. Do not use this heater with missing, damaged, or broken legs.

21. “SAVE THESE INSTRUCTIONS”

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ZONE HEATING SAVES!

ELECTRICAL CONNECTION

WARNING: Electrical

shock and injury.

WARNING: Do not use this

The concept of Zone Heating is simple. Use High Efficiency heaters to heat the rooms you use most, during the
times you use these areas and turn back the thermostat to your central heating system. To achieve the
maximum benefit it is important to understand your heater and where best to locate it.

Please follow these suggestions:

1. Close doors to areas you do not wish to heat.

2. Locate an outlet along an interior wall if possible. Position the heater so that the warm air can blow
unobstructed across the room towards the exterior walls.

3. Check your windows and doors for the infiltration of cold air and insulate as needed to avoid heat loss.
Rapid heat loss will minimize the effectiveness of your heater as it would any conventional type heater.

4. Keep the area around the heater free of obstructions to insure maximum airflow. Keep electrical

cords, drapery, furniture, and other combustibles 3 feet (0.9 M) away from the front of the heater
and away from the sides.

5. Avoid locating your heater in high traffic areas or in direct sunlight.

6. Avoid locating your heater near your central heating thermostat.

INSTRUCTIONS FOR POWER

WARNING: Before servicing this heater be sure to unplug heater from wall outlet. Do

not only turn off heater from the main “ON/OFF” switch, be sure to unplug this heater.

Note: The power cord has a polarized plug (with one blade wider than the other) that will only fit in a
polarized outlet one way. If it does not insert easily try reversing the plug. If it still does not fit contact your
electrician to replace your outlet. DO NOT defeat the safety purpose of the polarized plug.

A 15 AMP, 120 Volt, 60Hz circuit with a
properly grounded outlet is required.
Preferably, the heater will be on a dedicated
circuit. Other appliances on the same circuit
may cause the circuit breaker to trip or the
fuse to blow when the heater is in operation.
The unit comes standard with a 6' (1828mm)
long three wire cord exiting from the rear of
the appliance.

outlet wiring must comply with
local building codes and all
other applicable regulations to
reduce the risk of fire, electrical

appliance if any part of it has
been under water. Immediately
call a qualified service technician
to inspect the appliance and
replace any part of the electrical
system if necessary.

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Air Outlet

Receiver Window

Power Switch

Control Panel

Control Panel

Remote Control

Timer light: Indicate

Timer Button: For

mode.

Heater Button: To

Flame Button: To set

Power Button:
Power Button: Powers the

Timer Button: For setting the
timer mode.

Heater Button: To turn

Flame Button: To set brightness

Pull the insulating film out of battery cover

before using the remote control.

PRODUCT DIAGRAM

the timer mode

appliance On/Off

setting the timer

On/Off Heater

turn On/Off Heater

brightness of flame

Powers the
appliance On/Off

of flame

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OPERATING YOUR HEATER

off function (through control panel or remote

Press the Timer button to set timer-power-on function (through control panel or remote

Press the Heater button on the control panel or remote control, the heater will start

1. First turn on the Power switch on the right side of the heater. You will hear a beep indicating power is

supplied to unit. The Power switch supplies power to all the function of the appliance. This switch must be in

“ I” position for any functions including the remote control to work.

Press the Power button on the remote control, the heat and flame effect will be on.
Press the Power button again, heat and flame effect will be off. Heat and heater

2. Setting timer to power-off

Caution! ONLY when heater mode is on can you set timer-power-off function.

indicator will be off. The fan will continue running for 30 seconds to disperse remaining
heat from inside.

Press the Timer button to set timer-power­control).

The timer light will illuminate the time chosen. Press the Timer button to increase
duration from 1h-2h-4h-8h-0.

3 .Setting timer to power-on

Caution! ONLY when heater mode is off can you set timer-power-on function.

control).

The timer light will illuminate the time chosen. Press the Timer button to increase
duration from 1h-2h-4h-8h-0.

4. Setting heat

When heater is off, press Heater button to start heater.

(The heater indicator is under the artificial charcoal set. When heat is on, the charcoal
set will light up and flicker automatically at a slow pace). Press the Heater button again
to turn heat off. Heat and heater indicator will be off; however the fan will continue
running for 30 seconds to disperse remaining heat from inside.

When the flame is on, the heater indicator will stay lit if you turn off the heat.

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5.Setting flame

Press Flame button, the flame will be on at brightest. The charcoal set will be lit up and

PROBLEM

POSSIBLE CAUSE

SOLUTION

Turn all controls off, unplug the

restart.

Under standby, press the Flame button to watch the flame effect.

flicker automatically. Each time this button is pressed, the intensity of the flame
decreases. There are five brightness levels you can cycle through including the OFF
setting.

When the heat is on the flame effect will be on.

MAINTENANCE

1. Turn off the heater of the power switch.

2. Unplug the unit and let it cool completely.

3. To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth. You may use a mild

detergent if necessary. After cleaning, dry the unit with a soft cloth. CAUTION: DO NOT let liquid enter
the heater.

4. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the

heater. This may cause damage or deterioration to the surface of the heater.

5. DO NOT immerse the heater in water.

6. Wait until the unit is completely dry before use.

TROUBLE SHOOTING

IF YOU EXPERIENCE DIFFICULTIES, PLEASE DO NOT RETURN THIS PRODUCT TO STORE

For assistance with this appliance, please call our customer service department.

No warm air is coming from the
heater

The appliance turns off and will
not turn back on.

The appliance does not turn on
when the button is pushed to
“ON”

The overheat protection device
in the appliance has been
triggered.

1. The overheat protection
device in the appliance has
been triggered.

2. House circuit breaker has
been tripped.

The overheat protection device
in the appliance has been
triggered

Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min plug back in and
restart.

1.Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min., plug back in
and restart.

2. Reset house circuit breaker.

appliance, allow to cool for at
least 10 min., plug back in and

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ALWAYS OBSERVE THESE SAFETY PRECAUTIONS WHEN OPERATING YOUR ELECTRIC HEATER

ALWAYS Read all instructions before operating.

ALWAYS Locate your electric heater away from furniture or loose hanging drapes.

ALWAYS Keep the rear grill away from walls or drapes so as not to block the air intake. (If applicable)

ALWAYS Unplug electric heater when not in use.

ALWAYS Use electric heater on a flat dry surface.

ALWAYS Use on 120 volt 60Hz AC power supply.

ALWAYS Route the cord so it will not be walked on, tripped over or pinched by furniture.

ALWAYS Keep electrical cords, drapes and other furnishings away from your electric heater.

ALWAYS Keep your electric heater clean and the filter free of dust. (If applicable)

ALWAYS Use indoors only.

NEVER Place drapes, clothing or towels over electric heater to dry.

NEVER Use in the presence of explosive or flammable vapors such as gas or paint.

NEVER Plug another electrical appliance into the same circuit. Blown fuses, tripped circuits and fire hazards

may result.

NEVER Use water or liquids to clean your electric heater.

NEVER Let bare skin touch hot surfaces as this may cause burns.

NEVER Leave electric heater unattended.

NEVER Leave electric heater unattended when children or pets are present.

NEVER Locate electric heater where it may fall into a bath tub or other water containers.

NEVER Operate electric heater with a damaged cord, plug or after the heater malfunctions, or has been

dropped or damaged in any manner.

NEVER Run cord under carpeting or cover with throw rugs or runners.

NEVER Insert or allow foreign objects to enter any ventilation or exhaust openings, as this may cause an

electrical shock, fire or damage.

~ 8 ~

ELECTRIC HEATER WARRANTY

LIMITED WARRANTY:

A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due

to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow
all details noted below.

CLAIMS HANDLED AS FOLLOWS:

- DO NOT RETURN TO PLACE OF PURCHASE

- Contact our Customer Service Department at 1-800-776-9425. You must have the model number,

serial number and date of purchase.

- They will provide you with further instuctions, which may include replacement parts, repair or

replacement at our option.

CALL 1-800-776-9425 FOR SERVICE (9AM-6PM MON.-FRI.) or EMAIL US AT

[e-mail]

DUTIES OF THE OWNER:

This heating appliance must be operated in accordance with the written instructions furnished with this
heater. This warranty shall not excuse the owner from properly maintaining this heater in accordance with the
written instructions furnished with this heater. A bill of sale, cancelled check or payment record must be kept
to verify purchase date and establish warranty period. Original carton should be kept in case of warranty
return of unit.

WHAT IS NOT COVERED:

1. Damage caused by misuse or use contrary to the owner’s manual and safety guidelines.

2. Damage caused by a lack of normal maintenance.

3. Repair by an unauthorized person.

4. Damage caused by connection to an improper voltage.

5. Damaged caused by use outdoors.

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LIMITATIONS:

This warranty does not imply or assume any responsibility for consequential damages that may result from the
use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts
may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims,
which do not involve defective workmanship or materials. FAILURE TO PERFORM GENERAL MAINTENANCE
(INCLUDING CLEANING) WILL VOID THIS WARRANTY.

THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A
PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF
ALL OTHER REMEDIES. IN NO EVENT WILL WORLD MARKETING OF AMERICA BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so
the above limitation or exclusion may not apply to you.

For your record, staple your sales receipt to this manual and record the following

DATE OF PURCHASE:

PLACE OF PURCHASE:

SERIAL NUMBER:

MODEL NUMBER:

Printed in China

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