Comfort Glow EF5528RKD Installation Instructions And Homeowner's Manual

-1 -

EF5528RKD

Freestanding

Electric Fireplace

Installation Instructions and Homeowner's Manual

WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL

Comfort Home Products, Inc.
12256 William Penn Hwy, Suite A
Huntingdon, PA 16652
Made in China
Printed in China

COMFORT GLOW PHONE NUMBER: [phone]

http://www.worldmkting.com

FOR YOUR SAFETY

DO NOT STORE

OR USE GASOLINE OR

OTHER FLAMMABLE VAPORS

OR LIQUIDS

IN THE VICINITY OF THIS OR

ANY OTHER APPLIANCE

ANSI/UL 1278. MOVABLE AND WALL-OR CEILING HUNG ELECTRIC ROOM HEATERS

INSTALLER: DO NOT DISCARD THIS MANU AL - LEAVE FOR HOME OWNER

CUSTOMER: PLEASE RETAIN THIS MANUAL FOR FUTURE USE

-2 -

TABLE OF CONTENTS

PLEASE READ THE INSTALLATION & OPERATIONS INSTRUCTIONS

BEFORE USING THIS APPLIANCE

IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, fire hazard
and will void the warranty.

INSTALLATION INSTRUCTIONS

GENERAL 3
LOCATING YOUR ELECTRIC FIREPLACE 4
CLEARANCE TO COMBUSTIBLES 4
ELECTRICAL CONNECTIONS 4
ELECTRICAL SPECIFICATIONS 4
ASSEMBLY INSTRUCTIONS 5-9

OPERATING INSTRUCTIONS

ON/OFF SWITCH 9
HEATER CONTROLS 10
INSTRUCTIONS FOR REMOTE CONTROLS 10

SERVICE INSTRUCTIONS

REPLACING LIGHT BULBS 11
GLASS INFORMATION 11
MAINTENANCE OF MOTORS

11
CLEANING INSTRUCTIONS 11
INSTRUCTIONS FOR POWER 12
SPECIFICATIONS 12

REPLACEMENT PARTS LIST 13

-3 -

IMPORTANT SAFETY INSTRUCTIONS

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the risk of
fire, electric shock, and injury to person, including following:

1. Read all instructions before using this appliance.

2.

This fireplace is hot when in use. To avoid burns,
do not let bare skin touch hot surf ac es. The grill
directly in front of the heater outlet bec omes hot
during heater operation. K eep combustible materials,
such as furniture, pillows, bedding, papers, clothes,
and curtains at least 3 feet from the front of the unit.

3. CAUTION: Extr eme cauti on is necessary

when any heater is used by or near children or
invalids and whenever the heater is left
operating and unattended.

4. Always unplug heater when not in use.

5. Do not operate any fireplaces with a damaged

cord or plug or after the heater has
malfunctioned, or if the fireplace has been
dropped or damaged in any manner. Take the
fireplace to a authorized service facility for
examination, electrical or mechanical
adjustment or repair.

6. Do not use outdoors.

7. This fireplace is not intended for use in
bathrooms, laundry areas or similar indoor locations.
Never locate the fireplace where it may fall into a
bathtub or other water container.

8. Do not install the fireplace directly on carpet or a
similar surface, which may restrict air circulation
beneath the unit.

9. Do not run cord under carpeting. Do not cover
cord with throw rugs, runners or the like. Arrange
cord away from traffic areas and where it will not be
tripped over

10. To disconnect fireplace, turn controls to the off
position and remove plug from outlet. .

11. Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may
cause electric shock, fire or damage to the
appliance.

12. To prevent fire, do not block air intakes or
exhaust in any manner. Do not use on soft surfaces,

such as a bed, where openings may become
blocked.

13. CAUTION: This appliance gets hot and it
contains internal parts that could arc or spark. Do
not use it in areas where gasoline, paint, or
flammable liquids are used or stored. This electric
fireplace should not be used as a drying rack for
clothing. Also, do not have Christmas stockings or
decorations hung on or near it.

14. Do not modify this fireplace. Use it only as
described in this manual. Any other use not
recommended by the manufacturer may cause fire,
electric shock or injury to persons.

15. Avoid the use of an extension cord because it
may overheat and cause a fire hazard. However if
you must use an extension cord, the cord shall be
16 AWG, 1875 Watts.

16. Do not burn wood or other materials in this
fireplace.

17. Do not strike fireplace glass.

18. Always use a certified electrician should new
circuits or outlets been required.

19. Always use properly grounded, fused, and
polarized outlets.

20. Always use ground fault protection where
required by electrical code.

21. Always disconnect power before performing any
cleaning, maintenance or relocation of the fireplace.

22. When transporting or sorting the fireplace and
cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.

23. Do not plug this product into a receptacle
controlled by a wall switch or dimmer.

24. Do not exceed recommended bulb wattage.
Using a higher wattage bulb could create a fire
hazard or cause damage to your electric fireplace.

25. SAVE THESE INSTRUCTIONS.

-4 -

WARNING: This is a 1500 watt heater and parts become hot when in use. Be sure to maintain
a personal distance and keep any combustible material at least three (3) feet away from
the front of the heater. The area directly behind, around and under the heater must be clear
and free of any obstructions.

KEEP CHILDREN AND PETS AWAY FROM HEATER AND CONTROLS

LOCATING YOUR ELECTRIC FIREPLACE

Your new freestanding electric fireplace may be installed virtually anywhere in your home.
However, when choosing a location for your new electric fireplace, ensure that the general
instructions are followed. For best results, instal l the elec tr ic fir eplace out of direct sunlight.

ELECTRICAL CONNECTION

A 15 AMP, 120 Volt, 60Hz circuit with a properly grounded outlet is required. Preferably, the heater will
be on a dedicated circuit. Other appliances on the same circuit may cause the circuit breaker to trip or
the fuse to blow when the heater is in operation. The unit comes standard with a 6' (1828mm) long
three wire cord exiting from the rear of the fireplace. Plan the installation to avoid the use of an
extension cord. If an extension cord must be used, it must be a minimum 16 AWG three wire with
grounding type plug connector and rated no less than 1900 Watts.

WARNING: Procedures and
techniques, which, if not
carefully followed, will expose
the user to the risk of serious
injury, illness or death.

WARNING: Procedures and
techniques, which, if not
carefully followed, will result
in damage to the equipment
or personal property or may
cause personal injury.

CLEARANCE TO COMBUSTIBLES

Back………….…0"/0mm

Sides……………0"/0mm

Floor…….………0"/0mm

Top…….........….24"/610mm

Front..................36”/915mm

ELECTRICAL SPECIFICATIONS

Voltage................120 VAC/60Hz

Total Amps...........11.3 Amps

Total Watts...........1500 Watts

Heater Ratings.....1400 Watts (+5%, -10%)

WARNING: Electrical
outlet wiring must comply with
local building codes and all
other applicable
regulations to reduce the risk
of fire, electrical shock and
injury.

WARNING: Do not use this
fireplace if any part of it has
been under water. Immediately
call a qualified service
technician to inspect the
fireplace and replace any part
of the electrical system if
necessary.

-5 -

ASSEMBLY INSTRUCTIONS

NOTE: A complete electric fireplace heater should consist of two parts: the wooden mantel and the
fireplace heater each packed in a separate carton. It is not recommended to use the fireplace
heater without the wooden mantel. Unpack the fireplace heater and mantel. Remove all packing
materials.

WARNING: Make sure the fireplace INSERT controls are in the OFF position and the INSERT is
NOT plugged in.

CAUTION: Place a piece of cardboard or protective sheet on the floor in order to avoid scratching
the decorative surface o f your mantel during assembly.

Please DO NOT fully tighten the KD screws until all panels are assembled.

Step 1: Attach all PLASTIC CONNECTORS (X ) to the PANELS (C, D, &E) as shown i n Figur e A. (2
screws for each PLASTIC CONNECTORS.)

PARTS LIST:

A) Top panel 1
B) Base panel 1
C) Side panel 2

D1) Left front panel 1

D2) Right front panel 1

E) Upper front panel 1
F) Lower front panel 2
G) Small front panel 1
T) Short KD screws 5

U) Mounting clips 3

V) Mounting brackets 2
W) KD screws 53
X) Plastic connector 15

-6 -

Step 2: Attach the SIDE PANEL (C) to the LEFT FRONT PANEL (D1) and RIGHT FRONT
PANEL(D2) with 6 KD SCREWS (3 screws for each side). See Figure B.

Step 3: Attach the LEFT and RIGHT SIDE PANELS (C, D, & G) to the BASE (B) using 4 KD
SCREWS (2 screws for each side.) See Figure C.

Step 4: Attach 2 SMALL FRONT PANELS (G) to the UPPER FRONT PANEL (E) with 4 KD
SCREWS (2 screws for each side). See Figure D.

-7 -

Step 5: Attach the UPPER FRONT PANEL (E) in between the upper section of the 2 FRONT
PANELS (D1, D2) with 2 KD SCREWS (1 screw for each side.) See Figure E.

Step 6: Place the LOWER FRONT PANEL (F) in between the lower section of 2 FRONT PANELS
(D1, D2) and attach with 2 KD SCREWS (1 screw for each side.) See figure F.

Step 7: Install the TOP PANEL (A) to the unit as shown and attach with 5 KD SCEWS. See Figure
G.

-8 -

Step 8: Put the insert i n pl ace an d ins t all t he ins ert to the m antel w i th 5 SHORT KD SCREWS and 3
mounting clips on upper side, 2 mounting bracket on lower side. See Figure H and I.

-9 -

Step 9: Tig hten al l KD Sc r ews.

OPERATING INSTRUCTIONS

Once the fireplace heater insert has been properly installed and connected to a ground electrical
outlet. It is ready to operate.

Note: Ensure the circuit breakers for the power supply are turned on.

The controls are located behind two small flapping doors on the upper front of firebox. Push the
lower end of the flapping door to reach controls. Thermostat knob and flame dimmer is located on
the left side while the power on/off, and heat setting switches are located on the right side.

Push the lower end of the flapping door to reach controls.

-10 -

1. Main Power On/Off: Press this switch for main power. The indicator light will turn on.

2. ON/OFF: Press this button for turning on the insert PCB board power.

3. FLAME: Press this button to turn on the flame/log. Press this button again to turn off the flame.

Keep pressing down this button, the flame/log light will turn from bright to dim. Release the
button when the desired brightness is reached.

4. 750W: Press this button to turn on the he ater at 750W heating power.

5. 1500W: Press this button to turn on the heater at 1500W heating power. Meanwhile the 750W

should be turned on first.

6. Temperature Control: The temperature dial on the left side is for temperature control, which

could automatically turn the heater on and off to maintain a comfort temperature. Turn the
thermostat dial to the right to increase the desired temperature and the left to lower it. Once the
room temperature reaches the desired temperatur e, tur n the thermostat dial counter-clockwise
until you hear a click. Leave in this position to maintain the room temperature at its current
setting.

Note: When the Main Power On/Off switch is turned OFF, all other heater functions will stop even
though the other switches may be in the ON position.

INSTRUCTIONS FOR REMOTE OPERATION

Plug in your electric fireplace, and turn on the Main Power On/Off switch on the right side of the
front panel. It wi l l beep once. This means y ou have power and y our r emo te i s r ea dy to operate your
electric fireplace.

1. ON/OFF: Press this button to turn on the power.

2. FLAME: Press this button to turn on the flame effect. Keep pressing down this button, the
flame/log light will turn from bright to dim. Pressing this button again will turn off the flame.

3. 750W Button: Press this button and the fireplace will work at 750W. Pressing again will switch it
off.

4. 1500W Button: Press this button an d the fireplace wil l w ork at 1500 W. Press i ng ag ain w il l swi tch
it off.

-11 -

SERVICE INSTRUCTIONS

WARNING: Disconnect power
before attempting any
maintenance or cleaning to
reduce the risk of fire,
electrical shock or personal
injury.

REPLACING LIGHT BULBS

There are two (2) 40W Type B-10 light bulb located

under the log set bed. Remove the front glass
screen by unscrew the two screws on the top. Then
remove another two screws on the log ember. Take
out the ember to access dead bulbs.

CAUTION: The bulb in your unit
can become extremely hot.
Allow at least 15 minutes
between turning off the unit
and removing the light bulb to

avoid hot bulb coming in contact with the skin.

Loosen and remov e burnt out bulb, and repl ac e
with 40 W Type B-10 bulb.

MAINTENANCE OF MOTORS

The motors used on both blower fan and flame
simulator assembly are prelubricated for the
extended warranty of the motor, no further
lubrication is required. However, periodic
cleaning/vacuuming of the fan/heater unit is
recommended.

CAUTION: Even though the glass is safety glass it
may break if bumped, struck or dropped. C ar e must
be taken when handling the glass.

GLASS INFORMATION

1. Under no circumstances should this product
be operated with missing or broken glass.

2. Do not strike or slam the glass.

3. Do not use abrasive cleaners to clean t he
glass.

CAUTION: Wait until the unit has completely
cooled before attempting any cleaning.

CLEANING

To clean the unit, first turn off controls on unit
and unplug unit from power sourc e.

To clean the glass door: remove dust with
clean dry cloth or to remove finger prints and
other marks clean glass with clean damp cloth.
Do not use abrasive cleaners or spray liquids
on glass door surfaces.

Metal and metal painted parts should be
cleaned with clean damp cloth only. Do not use
abrasive cleaners or spray liquids on this
surface

WARNING: Do not exceed
40 Watts per light bulb.
Use of a higher rated bulb
may result in a fire
causing property damage
and personal injury.

-12 -

INSTRUCTIONS FOR POWER

This heater is for use on 120 volts only. The cord has a plug as shown at (A) in the follow i ng figure.
An adapter as show n a t (C ) i s available for connecting three-blade g r oundi ng -type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.

WARNING: Before servicing this heater be sure to unplug heater from wall outlet. Do
not only turn off heater from the main “ON/OFF” switch, be sure to unplug this heater

SPECIFICATIONS:

MODEL: EF5528RKD

VOLTAGE: 120V/60HZ
TOT AL AMPS: 11.3 AMPS
TOT AL W ATTS: 1500W
HEATING RATINGS: 1400W (+5%, -10%)

DIMENSIONS, INCHES (H X W X D)
FIREPLACE: 37.8 X 31.89 X 8.54
CARTON: 25.6 X 35.1 X 10.9

-13 -

REPLACEMENT PARTS LIST

ITEM DESCRIPTION OEM

01 Flame Screen NDF-100NR/14
02 Thermostat knob NDF-100NR/78
03 Firebox cabinet NDF-100NR/15
04 Front Louver NDF-100NR/18
05 Flapping Door NDF-100NR/12
06 Touch Pad NDF-100R/88R
07 Log Set NDF-100R/02
08 Power Cord/Plug NDF-100NR/89
09 Glass Screen NDF-100NR/41
10 Thermostat Control Device NDF-100NR/60
11 Remote Handset NDF-100NR/103
12 PCB Board NDF-100NR/88
13 Flame Reflector Assembly NDF-100NR/43,44,68,69
14 Heater Assembly NDF-100NR/51,81
15 Blower Assembly NDF-100NR/36,79,57
16 Bulb NDF-100NR/96
17 Bulb Socket NDF-100NR/97