Comfort Glow CRL2718NA, CRL3124PA, CRL3124NA, CCL3018NA, CCL3924NA Owner's Operation And Installation Manual

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Page 1

UNVENTED (VENT-FREE) GAS LOG HEATER

EMOE

OWNER’S OPERATION AND INSTALLATION MANUAL

Patent Pending

18", 24" AND 30" VARIABLE

MANUALLY-CONTROLLED

MODELS CRL2718PA/NA CRL3124PA/NA CCL3018PA/NA

THERMOSTATICALLY-CONTROLLED

18", 24" AND 30"

MODELS CCL3018PTA/NTA CCL3924PTA/NTA CCL3930PTB/NTB

CCL3924PA/NA

Biltmore Split Oak, Seasonal Oak and Smoky Mountain Oak Logs

Variable Manually-Controlled Models Also

Design-Certied As Vented Decorative Appliances

WARNING: If the information in this manual is not fol-

lowed exactly, a re or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any

phone in your building.

•

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

— Installation and service must be performed by a quali-

ed installer, service agency or the gas supplier.

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

For more information, visit www.desatech.com

Page 2

CONTENTS

Safety Informa ion ............................................... 2

Local Codes......................................................... 4

Product Identication ........................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air for Combustion and Ventila ion ...................... 5

Installation ........................................................... 8

Operating Heater ............................................... 19

Inspecting Burners ............................................ 23

Cleaning and Maintenance ................................ 23

Service Hints ..................................................... 24

SAFETY INFORMATION

Technical Service............................................... 24

Troubleshooting ................................................. 25

Optional Positioning of Thermostat

Sensing Bulb ............................................... 28

Specications .................................................... 29

Illustrated Parts Breakdown and Parts List........ 30

Replacement Parts ............................................ 38

Accessories ....................................................... 38

Parts Central...................................................... 39

Warranty Information ............................ Back Page

WARNING: Improper installation, adjustment, al-

teration, service or maintenance can cause in-

jury or property damage.

Refer to this manual for correct installation and

operational procedures.

For assistance or additional information con-

sult a qualied installer, service agency or the gas supplier.

WARNING: This appliance

is for installation only in a

solid-fuel burning masonry or UL127 factory-built replace or in a listed ventless rebox enclosure. It is design-certied for these

installations in accordance with ANSI Z21.11.2. Exception: Do not install this

appliance in a factory-built replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an

unvented gas-red heater. It uses air (oxygen)

from the room in which

it is installed. Provisions for adequate combustion

and ventilation air must

be provided. Refer to Air for Combustion and Ventilation section on page 5

of this manual.

This appliance may be in-

stalled in an aftermarket,*

per man ent ly loc ate d, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

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113097-01H2

Page 3

SAFETY INFORMATION

Continued

WARNING: This product con-

tains and/or generates chemicals

known to the state of California

to cause cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and completely be f o r e trying to a s s e mble, operate or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of carbon

monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol and those at high altitudes.

Natural and Propane/LP Gas: Natural and pro-

pane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

WARNING: Any change to

this heater or its controls can

be dangerous.

WARNING: Do not allow fans

to blow directly into the replace. Avoid any drafts that alter burner ame patterns. Ceiling fans can create drafts that alter burner ame patterns. Altered burner patterns can cause sooting.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

Due to high temperatures, the appliance should be located out of trafc and away from furniture and draperies.

Do not place clothing or other ammable material on or near the appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater

will remain hot for a time after

shutdown. Allow surface to cool before touching.

Carefully supervise young chil-

dren when they are in the room

with heater.

You must operate this heater with a replace screen in place. Make sure replace screen is closed before running heater.

Keep the appliance area clear and free from combustible materials, gasoline and other ammable vapors and liquids.

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

113097-01H 3

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Page 4

SAFETY INFORMATION

Continued

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not use any phone in your building

• immediately call your gas supplier from a neighb or’ s phone. Fo ll ow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the re department

5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance (Variable Manually-Controlled Models Only) (see Installing Damper Clamp Acces- sory for Vented Operation, page 11). This gas log set may not be installed as a vented

appliance in a bedroom or bathroom in the

Commonwealth of Massachusetts.

6. Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue for damage. If damaged, repair ue and rebox before operating heater.

7. Do not burn solid-fuel in a masonry or UL127 factory-built replace in which a vent-free room heater is installed.

If replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside replace will cause glass to burst. Make sure there are no obstructions across openings of replace.

This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualied service person. Note: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.

10.

To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 23.

11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, page 5. If heater keeps shutting off, see Troubleshooting, page 25.

13. Do not run heater

• where ammable liquids or vapors are used or stored

• under dusty conditions

14. Do not use this heater to cook food or burn paper or other objects.

15. Do not use heater if any part has been exposed to or under water. Immediately call a qualied service technician to inspect the room heater

and to replace any part of the control system and

any gas control which has been under water.

16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dimesized or larger).

17. Turn heater off and let cool before servicing. Only a qualied service person should service and repair heater.

18. Operating heater above elevations of 4,500 feet could cause pilot outage.

19.

Provide adequate clear ances around a ir openings.

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the lat-

est edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

National Fire Protection Association, Inc.

Note: Where listed vented decorative logs are required, thermostat operation is not permitted.

State of Massachusetts: The installa-

tion must be made by a licensed plumber or gas fitt er in the Common we alth of Massachusetts.

Sel lers of unvented propane or natural gas-red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for

bedroom and bathroom installation in the

Commonwealth of Massachusetts.

1430 Broadway

New York, NY 10018

Batterymarch Park

Quincy, MA 02269

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113097-01H4

Page 5

PRODUCT

IDENTIFICATION

Log Set

Burner

Piezo Ignitor

Control Knob

Base Grate

Figure 1 - Vent-Free Gas Log Heater

(Logs May Vary by Model, Seasonal Oak

Single Burner Model Shown)

UNPACKING

CAUTION: Do not remove

the data plates from the grate assembly. The data plates contain important product information.

1. Remove logs and heater base assembly from

carton. Note: Do not pick up heater base assembly by burners. This could damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check all items for any shipping damage. If damaged, promptly inform dealer where you bought heater.

PRODUCT FEATURES

OpERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic dancing, yellow ames. This heater is designed for vent-free operation with ue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. This heater may also be operated as a vented decorative (ANSI Z21.60) product by opening the ue damper (non-thermostat operation only).

SAFETY pILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

pIEzO IGNITION SYSTEM

This heater has a piezo ignitor. This system requires no matches, batteries or other sources to light heater.

AIR FOR COMBUSTION

AND VENTILATION

WARNING: This heater shall

not be installed in a conned space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.

While it is good to make your home energy efcient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

113097-01H 5

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Page 6

AIR FOR COMBUSTION

AND VENTILATION

Continued

Exhaust fans, replaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

pROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 5 through 7 will help you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is dened

as construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6x10 less with openings gasketed or sealed

and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria

above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 7.

If your home does not meet all of the three

criteria above, proceed to Determining Fresh-Air Flow for Heater Location.

-11

kg per pa-sec-m2) or

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Conned and Unconned Space

National Fuel Gas Code, ANSI Z223.1/NFPA 54 denes a conned space as a space whose

volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input

rating of all appliances installed in that space and

an unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft. (volume of space)

If additional ventilation to adjoining room is

supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

__________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x 20 =

51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace __________ Btu/Hr

Gas water heater* __________ Btu/Hr

Gas furnace __________ Btu/Hr

Vented gas heater __________ Btu/Hr

Gas replace logs __________ Btu/Hr

Other gas appliances* + ________ Btu/Hr

Total = ________ Btu/Hr

* Do not include direct-vent gas appliances. Di-

rect-vent draws combustion air from the outdoors and vents to the outdoors.

113097-01H6

Page 7

AIR FOR COMBUSTION

Outlet Air

Ventilated Attic

Outlet A

Inlet Air

Ventilated

Crawl Space

Crawl

Space

To Attic

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills

Into Adjoining

Room,

Option 1

12"

AND VENTILATION

Continued

Example:

Gas water heater ____________ Btu/Hr

Vent-free replace + ___________ Btu/Hr

Total = ___________ Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

_________

Btu/Hr (maximum the space can support)

Btu/Hr (actual amount of Btu/Hr used)

Example: 51,200 Btu/Hr (maximum the space

can support)

79,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoin-

ing room. If the extra space provides an unconned space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation

Air From Inside Building.

B. Vent room directly to the outdoors. See Ventila-

tion Air From Outdoors.

C. Install a lower Btu/Hr replace, if lower Btu/Hr

size makes room unconned.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconned space. You will need no additional fresh air ventilation.

WARNING: If the area in

which the heater may be operated is smaller than that dened as an unconned space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described

in the National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3

or applicable local codes.

40,000

39,000

79,000

the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of

ventilation grills or ducts.

Figure 2 - Ventilation Air from Inside

Building

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the

National Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for

required size of ventilation grills or ducts. IMPORTANT: Do not provide openings for inlet

or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic will activate the power vent.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting

113097-01H 7

Figure 3 - Ventilation Air from Outdoors

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Page 8

INSTALLATION

NOTICE: This heater is intended

for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using log heater. This will help circulate the heat from your log heater throughout the house. In the event of a power outage,

you can use this heater as your

primary heat source.

WARNING: Never install the

heater

• in a bedroom or bathroom

unless installed as a vented

appliance (Variable ManuallyControlled Models Only) (see page 11)

• in a recreational vehicle

• where curtains, furniture,

clothing or other ammable objects are less than 42" from the front, top or sides of the

heater

• in high trafc areas

• in windy or drafty areas

WARNING: A qualied service person must install heater. Follow all local codes.

NOTICE: State or local codes may

only allow operation of this appliance in a vented conguration. Check your state or local codes.

WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within house. Inspect chimney ue and rebox for damage. If damaged, repair ue and rebox before operating heater.

WARNING: Seal any fresh air vents or ash clean-out doors

located on oor or wall of replace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ue damper.

CAUTION: This heater cre-

ates warm air currents. These

currents move heat to wall sur-

faces next to heater. Installing

heater next to vinyl or cloth wall

coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in

the air exist, may discolor walls

or cause odors.

IMPORTANT: Vent-free heaters add moisture to the air. Although this is benecial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, page 5.

CHECK GAS TYpE

Use the correct gas type (natural or propane/LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where you bought heater for proper type heater.

WARNING: This appliance is equipped for natural or propane/LP gas. Field conversion is not permitted.

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113097-01H8

Page 9

INSTALLATION

Continued

INSTALLATION AND CLEARANCES

(Vent-Free Operation Only)

WARNING: Maintain the

minimum clearances. If you can, provide greater clearances from oor, ceiling and adjoining wall.

MINIMUM FIREpLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Log Size Side Wall Ceiling

18", 24", 30" 16" 42"

LOG SIzING REQUIREMENTS

Minimum Firebox Log Front Rear *

Size Height Depth Width Width

18" 17" 14" 24" 20" 24" 17" 14" 28" 21" 30" 17" 14" 34" 24"

* Measured at 14" depth.

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127listed manufactured replace or certied vent-free rebox.

Minimum Clearances For Side

Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the fireplace

cabinet to any combustible material and wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the replace opening (see Figure 4).

Note: When installing your gas logs into

a man uf actur ed fireb ox , foll ow fir ebox manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the replace open-

ing to the ceiling should not be less than 42".

Example

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

NOTICE: Manual control heaters

may be used as a vented product.

If so, you must always run heater

with chimney ue damper open. If running heater with damper open, noncombustible material above replace opening is not needed. Go to Installing Damper

Clamp Accessory for Vented Operation, page 11.

Minimum Noncombustible Material

Clearances

If Not Using Mantel

Note: If using a mantel, proceed to If Using Mantel, page 10. If not using a mantel, follow the

information below.

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the replace hood accessory (24" and 30" models only). See Figure 5, page 10 for minimum clearances.

IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney ue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 11.

113097-01H 9

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Page 10

INSTALLATION

Heat Resistant Material

(A)

Minimum Noncombustible Material

Minimum Noncombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

12"

(A)

18"8"20"

14"

22"

17"

24"

20"

All minimum distances are in inches

Log Set

24"/30" Models

18" Model

10"

Continued

If Using Mantel

Noncombustible Requirements for

Material Safe Installation

Distance (A)

12" or more Noncombust ble material okay.

Between 8" 24", 30" or 36" Models:

and 12" Install replace hood

accessory (GA6050, GA6052 or GA6053 see Accessories, page 38). 18" Model: Noncombus tible material okay.

Less than 8" Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate heater

with ue damper open.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between replace opening and mantel shelf. If you do not meet the clearances in Figure 6 you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of replace opening, a hood is not required (see Figure 6).

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7, page 11 when using hood.

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the rebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard.

Follow all minimum clearances

shown in this manual.

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney ue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 11.

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Figure 6 - Minimum Mantel Clearances

Without Using Hood

113097-01H10

Page 11

Minimum Noncombustible Material

8" Min.

12" 15" 18"

All minimum distances are in inches

Log Set

20"

10"

12"

Distances to Underside of Mantel

Hood

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

14" Min.

Combustible Material

Noncombustible Material

Hearth

5" Min.

Combustible Material

INSTALLATION

Continued

NOTICE: If your installation does not meet the minimum clearances shown, you must do one

of the following:

• operate the logs only with the ue damper open

• raise the mantel to an acceptable height

• remove the mantel

All Models

(GA6050, GA6052 and GA6053)

Figure 7 - Minimum Mantel Clearances

FLOOR CLEARANCES

A. If installing appliance on the oor level, you

must maintain the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14" to

the replace, you must install appliance at least 5" above the combustible ooring (see Figure 9).

Figure 8 - Minimum Fireplace Clearances

113097-01H

When Using Hood

if Installed at Floor Level

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Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMpER CLAMp ACCESSORY FOR VENTED OpERATION

Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning replace with a working ue and constructed of noncombustible material.

For Massachusetts Residents Only: Instal-

lation of this gas log set as a vented appliance in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.

If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

1. The replace does not meet the clearance to combustibles requirements for vent-free operation.

2. State or local codes do not permit vent-free operation.

3. You prefer vented operation.

If reasons number 1 or 2 above apply to you, you must permanently open chimney ue damper. You must install the damper clamp accessory (to order, see Accessories, page 38). This will insure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

Damper Clamp

Damper

Masonry

Fireplace

Figure 10 - Attaching Damper Clamp

Damper

Damper Clamp

Damper

Manufactured

Fireplace

Page 12

INSTALLATION

Continued

See chart below for minimum permanent ue opening you must provide. Attach damper clamp so the minimum permanent ue opening will be maintained at all times.

Chimney Minimum permanent

Height Flue Opening

6' to 15' 39 sq. inches 15' to 30' 29 sq. inches

Area of Various Standard

Round Flues

Diameter Area

5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches

INSTALLING HEATER BASE ASSEMBLY

CAUTION: Do not remove the

data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

WARNING: You must secure

this heater to replace oor. If

not, heater will move when you

adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a sunken replace, special care is needed. You must raise the replace oor to allow access to heater control panel. This will insure adequate air ow and guard against sooting and controls being damaged. Raise replace oor with noncombustible material. Make sure material is secure.

CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base assembly by grates.

IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket until ready to mount base to oor. See Optional Positioning Of Thermostat Sensing Bulb, page 28.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose (not provided) (if allowed by local codes)

• sealant resistant to propane (propane/LP) gas, not provided

• electric drill with 3/16" drill bit

• athead screwdriver

1. Apply pipe joint sealant lightly to male threads

of the tting to be threaded into gas regulator. Connect approved exible gas hose to gas regulator of heater (see Figure 11).

IMPORTANT: Hold gas regula to r with

wrench when connecting exible gas hose.

2. Locate masonry screws in hardware package.

3. Position heater base assembly in replace.

4. Place logs in their proper position on heater base,

see Installing Logs on page 16.

5. Center heater base and logs front-to-back and

side-to-side in replace.

6. Carefully remove logs without moving heater

base.

Flex ble Gas Hose (if allowed by local codes)

Heater Gas Regulator

Fitting

Figure 11 - Attaching Flexible Gas Hose

to Heater Gas Regulator

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113097-01H1

Page 13

INSTALLATION

Continued

7. Mark screw locations through holes in mounting brackets (see Figure 12 and 13). If installing in a brick-bottom replace, mark screw locations in mortar joint of bricks.

8. Remove heater base from replace.

9. Drill holes at marked locations using 3/16" drill bit.

10. Attach base assembly to replace oor using two masonry screws (in hardware package) (see Figure 12 or 13).

CONNECTING TO GAS SUppLY

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualied service person must connect heater to gas supply. Follow all local codes.

Masonry Screw

Mounting Bracket

Figure 12 - Attaching Base Assembly to

Fireplace Floor - Dual Burner Model

Masonry Screw

Mounting Bracket

Figure 13 - Attaching Base Assembly to

Fireplace Floor - Single Burner Model

CAUTION: Never connect

heater directly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.

WARNING: Never connect

natural gas replace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

* A CSA design-certied equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certied equipment shutoff valve from your dealer. See Accessories, page 38.

113097-01H 13

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Page 14

INSTALLATION

Continued

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 14. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Use only new,

black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 15).

IMPORTANT: Install equipment valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP Supply Tank

External Regulator

We recommend that you install a sediment trap in supply line as shown in Figure 15. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.

CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or ttings.

pROpANE/Lp

From External Regulator (11" W.C.** to 14" W.C. Pressure)

NATURAL

From Gas Meter (5" W.C.** to

10.5" W.C. Pressure)

Tee Pipe Cap Joint Nipple

Sediment Trap

Figure 15 - Gas Connection

* Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, page 38.

** Minimum inlet pressure for purpose of input adjustment.

CSA Design-

Certied Equipment

Shutoff Valve With 1/8" NPT Tap*

Gas Regulator

3" Minimum

Approved Flexible Gas Hose (if allowed by local codes)

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal

and external to unit, for leaks

after installing or servicing. Correct all leaks at once.

Vent Pointing Down

Figure 14 - External Regulator With Vent

Pointing Down

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WARNING: Never use an open ame to check for a leak. Apply a noncorrosive leak detection uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

113097-01H14

Page 15

INSTALLATION

Continued

CAUTION: Make sure exter-

nal regulator has been installed between propane/LP supply and heater. See guidelines under Con- necting to Gas Supply, page 13.

pRESSURE TESTING GAS SUppLY pIpING SYSTEM

Test pressures In Excess Of 1/2 pSIG

(3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply a noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 16).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 17 and 18). Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

pRESSURE TESTING HEATER GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 16).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

113097-01H 15

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3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to thermostat gas valve (Thermostat-Controlled Models) or to control valve (Manually-Controlled Models) (see Figures 17 and

18). Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operating Heater, page 19 [manually-controlled models] or page 21 [thermostatically-controlled models]). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to Appli- ance, page 20 [manually-controlled models] or page 22 [thermostatically-controlled models]).

Equipment Shutoff Valve

Figure 16 - Equipment Shutoff Valve

Propane/LP Supply Tank

Figure 17 - Checking Gas Joints

(Propane/LP Gas Models)

Gas Meter

Figure 18 - Checking Gas Joints (Natural

Equipment Shutoff Valve

Thermostat Gas Valve or Control Valve Location

Equipment Shutoff Valve

Thermostat Gas Valve or Control Valve Location

Gas Models)

Open

Closed

Page 16

INSTALLATION

Continued

INSTALLING LOGS

Front Log (#1)

CAUTION: After installa-

tion and periodically thereafter, check to ensure that no ame comes in contact with any log.

With the heater set to HI, check

to see if ames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.

Dual Burner Biltmore Split Oak Models CCL3018PTA/NTA, CCL3924PTA/NTA, CCL3930PTB/NTB

Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.

1. Place the front log (#1) on the grate ngers. Make sure the front log rests rmly between the grate ngers and the grate base (see Figure

19).

2. Place the base of the middle log (#2) in the U-shaped slots of the grate base. The cutout on the right of the middle log should t over the burner (see Figure 20). Make sure the front

of the middle log is resting on the tabs of the

grate base.

3. Locate pins on the bottom of back log (#3). Slide these pins into the holes in the grate base behind the burner (see Figure 21).

4. Locate holes on the bottom of crossover log (#4). Slide front hole onto the left pin (C CL3 924 PTA /NTA or CCL393 0PT B/ NTB) or middle pin (CCL3018PA/NA or CCL3018PTA/NTA) on the middle log (#2) and the pin on the back log (#3). See Figure 22, page 17, for placement.

Grate Fingers

Grate Base

Figure 19 - Installing Front Log #1

(CCL3930PTB/NTB Shown)

Middle Log (#2)

Tab

Figure 20 - Installing Middle Log #2

(CCL3930PTB/NTB Shown)

Figure 21 - Installing Rear Log #3

(CCL3930PTB/NTB Shown)

U-Shaped Slot

Pins

Hole in Grate Base

Burner

Rear Log (#3)

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113097-01H16

Page 17

INSTALLATION

Continued

5. For CCL3924PTA/NTA and CCL3930PTB/NTB

Only: Locate pin and hole on the bottom of

crossover log (#5). Slide the pin into the hole located in crossover log (#4). Slide the hole onto the pin on front log (#1). See Figure 23.

For CCL3018PA/NA and CCL3018PTA/NTA

Only: Locate holes on the bottom of crossover log

(#5). Slide the holes over the left pins on middle log (#2) and front log (#1). See Figure 24.

6. Locate holes on the bottom of crossover log (#6). Slide these holes onto the right pins located in middle log (#2) and front log (#1). See Figure 25 for CCL3924PTA/NTA or CCL3930PTB/NTB. See Figure 24 for CCL3018PA/NA or CCL3018PTA/NTA.

7. For CCL3930PTB/NTB only: Locate holes on the bottom of crossover log (#7). Slide onto the pins located in crossover log (#6) and middle log (#2). See Figure 26.

8. Add lava rock around base of heater if desired. Do not place any lava rock on logs or burner.

Middle Log (#2)

Pins

Crossover Log (#4)

Back Log (#3)

Crossover Log (#5)

Middle Log (#2)

Figure 24 - Installing Crossover Log

#5 and Log #6 (CCL3018PA/NA and

Log (#1)

Crossover Log (#4)

Front Log (#1)

CCL3018PTA/NTA Only)

Crossover Log (#6)

Pins

Middle Log (#2)Front

Figure 25 - Installing Crossover Log #6

(CCL3930PTB/NTB Shown)

Holes

Figure 22 - Installing Crossover Log #4

(CCL3930PTB/NTB Shown)

Crossover Log (#5)

Crossover Log (#4)

Front Log (#1)

113097-01H 17

Figure 23 - Installing Crossover Log #5

(CCL3930PTB/NTB Shown)

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Pins

Figure 26 - Installing Crossover Log #7

(Model CCL3930PTB/NTB Only)

Crossover Log (#7)

Middle Log (#2)

Crossover Log (#6)

Page 18

INSTALLATION

Continued

Single Burner Seasonal Oak Models CRL2718PA/NA, CRL3124PA/NA

Front Log

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.

The Seasonal Oak Log Set is a reversible log set. This means that the two bottom logs may be turned to face either direction. The top logs, however, must remain in the same position. Do not modify logs. Only use logs supplied with heater.

1. Place the back log onto the back of the base assembly. Make sure log sits forward against the two posts in front of log (see Figure 27). This log may be turned to face either direction.

2. Place front log onto grate on front of base assembly. The log will t down between grate ngers and posts on front of base assembly (see Figure 28). This log may be turned to face either direction.

3. Place the left and right crossover logs on top of the back log and front log. Make sure pins on front and back are inserted into holes on crossover logs (see Figure 29). Crossover logs must be placed as shown in Figure 29 or the holes will not seat onto the pins.

4. Add lava rock around base of heater if desired. Do not put lava rock on logs or burner.

Back Log

Base Assembly

Post

Grate Fingers

Base Assembly

Figure 28 - Installing Front Log

Left Crossover Log

Figure 29 - Installing Left and Right

Crossover Logs

Post

Right Crossover Log

Post

Figure 27 - Installing Back Log

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113097-01H18

Page 19

OPERATING HEATER

MANUALLY-CONTROLLED

MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-

low these instructions exactly,

a re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be

lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the

appliance area for gas. Be sure to smell next

to the oor because some gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not

use any phone in your building.

• Immediately call your gas supp lier

from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn the

gas control knob. Never use tools. If the

knob will not push in or turn by hand, don’t try to repair it, call a qualied service technician or gas supplier. Force or attempted

repair may result in a re or explosion.

D. Do not use this appliance if any part has

bee n under water . Immediat ely call a

qualied service technician to inspect the

appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING

• If replace has glass doors, never operate this heater with glass doors closed. If you op-

erate heater with doors closed,

heat buildup inside replace will cause glass to burst. Make sure there are no obstructions across openings of replace.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange ame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note: Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room.

However, there may be times you will desire the full ames of the HI heat setting but will nd the heat output excessive. You can open the chimney damper (if you have one) fully or

partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

1. STOP! Read the safety information in column 1.

2. Make sure equipment shutoff valve is fully

open.

3. Press in and turn control knob clockwise

to the OFF position.

4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor.

If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

113097-01H 19

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Page 20

OPERATING HEATER

Continued

5. Slightly depress and turn control knob

counterclockwise to the PILOT

position. Press in control knob for ve (5) seconds (see Figure 30).

Note: You may be running this heater for

the rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the burner. If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier for

repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note: If pilot goes out, repeat steps 3

through 7. If control knob does not pop out

when released, contact a qualied service

person or gas supplier for repairs.

8. Slightly depress and turn control knob counterclockwise to desired heat-

ing level. The burner(s) should light. Set control knob to any heat level between HI

and LO.

9. To leave pilot lit and shut off burners only,

turn control knob clockwise to the HI position then press in and turn clockwise

to PILOT position.

WARNING: Do not operate heater between PILOT and HI positions.

Ignitor Electrode

Thermocouple

Figure 31 - Pilot

Pilot Burner

VARIABLE CONTROL

OpERATION

The variable control valve can be set to any heat setting and ame height desired, by simply

turning the control knob until that setting is

attained. Even the lowest setting provides realistic, dancing yellow ames. Selecting higher

settings produces greater heat output. This results in increased heating comfort.

CAUTION: Do not try to ad-

just heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO AppLIANCE

1. Press in and turn control knob clockwise

2. Turn control knob clockwise to the

3. Press in control knob and turn clockwise

4. Close equipment shutoff valve (see Figure

1. Follow steps 1 through 5 under Lighting

2. Depress control knob and light pilot with

3. Keep control knob pressed in for 30 seconds

to the HI position.

pilot position.

to the OFF position.

16, page 15).

MANUAL LIGHTING

pROCEDURE

Instructions, pages 19 and 20.

match.

after lighting pilot. After 30 seconds, release control knob. Now follow step 8, under Lighting Instructions, column 1.

Ignitor Button

Figure 30 - Control Knob and Ignitor

Control Knob

Button Location

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113097-01H20

Page 21

OPERATING HEATER

Continued

LIGHTING

INSTRUCTIONS

THERMOSTAT-CONTROLLED

MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly,

a re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be

lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the

appliance area for gas. Be sure to smell next

to the oor because some gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediat ely call your gas s upplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn the

gas control knob. Never use tools. If the

knob will not push in or turn by hand, don’t try to repair it, call a qualied service technician or gas supplier. Force or attempted

repair may result in a re or explosion.

D. Do not use this appliance if any part has

been under water. Immediately call a

qualied service technician to inspect the

appliance and to replace any part of the control system and any gas control which has been under water.

WARNING

• If replace has glass doors, never operate this heater with glass doors closed. If you op-

erate heater with doors closed,

heat buildup inside replace will cause glass to burst. Make sure there are no obstructions across openings of replace.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

Note: Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room.

However, there may be times you will desire the full ames of the HI heat setting but will nd the heat output excessive. You can open the chimney damper (if you have one) fully or

partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

STOP ! Read th e safet y inf orm ation , column 1.

2. Make sure equipment shutoff valve is fully

open.

3. Turn control knob clockwise to the OFF position.

4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor.

If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

113097-01H 21

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Page 22

OPERATING HEATER

O F

Continued

5. Turn control knob counterclockwise to the PILOT position. Press in control

knob for ve (5) seconds (see Figure 32).

Note: You may be running this heater for

the rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop out when

released, contact a qualified service

person or gas supplier for repairs.

6. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front burner. If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier for

repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note: If pilot goes out, repeat steps 3

through 7. This heater has a safety interlock

system. Wait one (1) minute for system to

reset before lighting pilot again.

8. Turn control knob counterclockwise

to desired heating level. The burners should light. Set control knob to any heat level

between HI and LO.

9. Turn control knob clockwise to the

PILOT position to shut off burner leaving

pilot lit.

Ignitor Electrode

Pilot Burner

Thermocouple

Figure 33 - Pilot

TO TURN OFF GAS

TO AppLIANCE

1. Turn control knob clockwise to the OFF position.

2. Close equipment shutoff valve (see Figure 16, page 15).

THERMOSTAT

CONTROL OpERATION

The thermostat control knob can be set to any comfort level between HI and LO. The thermostat will gradually modulate the heat output

and ame height from higher to lower settings or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary

by household depending upon the amount of space to be heated, the output of the central heating system, etc.

Note: Selecting the HI setting with the control knob will cause the burners to remain fully on, without modulating down in most cases.

MANUAL LIGHTING

pROCEDURE

1. Follow steps 1 through 5 under Lighting Instructions, page 21.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, under Lighting Instructions, column 1.

Ignitor Button

Control Knob

Figure 32 - Control Knob and Ignitor

Button Location

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113097-01H22

Page 23

INSPECTING BURNERS

Check pilot ame pattern and burner ame patterns often.

pILOT FLAME pATTERN

Figure 34 shows a correct pilot ame pattern. Figure 35 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot ame pattern is incorrect, as shown in Figure 35

• turn heater off (see To Turn Off Gas to Appli- ance, page 20 [manually-controlled models] or page 22 [thermostat-controlled models])

• see Troubleshooting, page 25

Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue and have no yellow or orange color.

Pilot Burner

CLEANING AND

MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualied service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

Thermocouple

Figure 34 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 35 - Incorrect Pilot Flame Pattern

BURNER pRIMARY AIR HOLES

Air is drawn into the burner through the holes in the tting at the entrance to the burner. These holes may become blocked with dust, lint or pet hair. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off heater and let cool. Remove blockage. Blocked burner ame holes will create soot.

113097-01H 23

www.desatech.com

BURNER INjECTOR HOLDER AND pILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualied service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

Page 24

CLEANING AND MAINTENANCE

Continued

2. Inspect burner, pilot and primary air inlet holes on injector holder for dust and dirt (see Figure

36).

3. Blow air through the ports/slots and holes in the burner.

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2" from where the pilot ame comes out of the pilot assembly (see Figure 37). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Burner Tube

Injector Holder

Primary Air Inlet Holes

Figure 36 - Injector Holder On Outlet

Burner Tube

Ports/Slots

Burner Tube

LOGS

• If you remove logs for cleaning, refer to Installing Logs, page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-sized or larger).

MAIN BURNER

SERVICE HINTS

When Gas pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ technical service web site at www.desatech.com.

Pilot Assembly

Figure 37 - Pilot Inlet Air Hole

Pilot Air Inlet Hole

www.desatech.com

113097-01H24

Page 25

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED pROBLEM

When ignitor button is pressed, there is no spark at ODS/pilot

When ignitor button is pressed, there is spark at ODS/pilot but

no ignition

ODS /pilot ligh ts but fl ame goes out when control knob is

released

pOSSIBLE CAUSE

1. Ignit or ele ct rode not con nected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT

position

3. Control knob not pressed in while in PILOT position

4. Air in gas li nes whe n in-

stalled

5. Depleted gas supply (propane/ LP only)

6. ODS/pilot is clogged

Gas regulator setting is not

correct

Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot ame not touching thermocouple, which allows thermoc ouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure B) Dirty or partially clogged

ODS/pilot

5. The rmoco upl e conne ction loose at control valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing. Keep

ignitor cable dry

3. Tighten nut holding piezo ignitor to base panel of log set. Nut is

located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas

company

6. Clean ODS/pilot (see Cleaning and Maintenance, page 23) or

replace ODS/pilot assembly

7. Replace gas regulator

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local propane/LP or natural gas company

B) Clean ODS / pilo t (s e e

Cleaning and Maintenance, page 23) or replace ODS/pilot

assembly

5. Hand tighten until snug, then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

113097-01H 25

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Page 26

OBSERVED pROBLEM

Burner does light after ODS/

pilot is lit

TROUBLESHOOTING

Continued

pOSSIBLE CAUSE

1. Burner orice clogged

2. Inlet gas pressure is too low

REMEDY

1. Clean burner (see Cleaning and Maintenance, page 23)

or replace burner orice

2. Contact local propane/LP or natural gas company

Delayed ignition of burner

Bu r n e r b a c k f irin g dur i n g combustion

Slight smoke or odor during

initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when burner is lit

1. Manifold pressure is too low

2. Burner orice clogged

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI or position 5 when burner is

cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or par tiall y clog ge d burner orice

1. Contact local propane/LP or natural gas company

2. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orice

1. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner for dirt and debris. If found, clean burner (see Cleaning and Maintenance, page 23)

2. Replace gas regulator

3. Problem will stop after a few hours of operation

1. Refer to Air for Combustion and Ventilation requirements (page 5)

Turn c on tr ol knob to LO or position 1 and let warm up for a minute

2. Operate burner until air i s removed from line. Have gas line checked by local propane/ LP or natural gas company

3. Observe minimum installation clearances (see page 9)

4. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orice

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces a clicking/ticking noise just after burner is lit or shut off

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Metal expanding while heating or contracting while cooling

www.desatech.com

1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products

1. This is common with most heaters. If noise is excessive, contact qualied service person

113097-01H26

Page 27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED pROBLEM

Heat er pr odu ce s u nwant ed

odors

Heater s h u t s o f f i n u se (ODS operates) temperature drops to a lower than ideal level before log set comes back on

Gas odor even when control knob is in OFF position

Gas odor during combustion

Logs set cycles to pilot, but

room

pOSSIBLE CAUSE

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT state- ment above)

2. Gas le ak. Se e War n i ng

statement above

1. Not enough fresh air is available

2. Low line pressure

3. O D S/ p il ot i s p a rt ia ll y

clogged

1. Gas le ak. Se e War n i ng statement above

2. Control valve defective

1. Foreign matter between control valve and burner

2. Gas le ak. Se e War n i ng

statement above

1. Thermostat sensing bulb needs

to be repositioned

REMEDY

1. Open window and ventilate room. Stop using odor causing products while heater is running

2. Locate and correct all leaks (see Checking Gas Connec- tions, page 14)

1. Open window and/or door for ventilation

2. Contact local propane/LP or natural gas company

3. Clean ODS/pilot (see Cleaning and Maintenance, page 23)

1. Locate and correct all leaks (see Checking Gas Connec- tions, page 14)

2. Replace control valve

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Checking Gas Connec- tions, page 14)

1. Reposition thermostat sensing bulb (see Optional Positioning

of Thermostat Sensing Bulb,

beginning on page 28

113097-01H 27

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Page 28

OPTIONAL POSITIONING

OF THERMOSTAT

SENSING BULB

FOR MASONRY AND FACTORYBUILT METAL FIREpLACE

If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb.

The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket. This location allows the thermostat to keep the room temperature at an ideal comfort level for most replace applications. For positioning the thermostat sensing bulb elsewhere, an adhesivebacked mounting clip is available.

Tools needed: 1/4" hex driver or socket

1. Remove logs. Locate the gas valve assembly and thermostat sensing bulb (see Figure 38).

2. With 1/4" hex driver or socket, loosen the thermostat screw. Carefully slide the thermostat sensing bulb out of the retaining clamp (see Figure 40).

Note: Do not remove the screw. Make sure

you tighten the screw after removing the thermostat sensing bulb.

IMPORTANT: Do not force or bend the

thermostat sensing bulb or capillary.

3. The thermostat sensing bulb may be located to the lower right front side of replace. Determine location of sensing bulb, but do not mount sensing bulb until step 4. If you have a masonry replace, see Figure 41 for location. If you have a factory-built metal replace, see Figure 42 for location. If your replace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 43).

Figure 39 - Adhesive-backed Mounting Clip

Capillary

Retaining Clamp

Figure 40 - Removing Thermostat

Sensing Bulb

Thermostat Sensing Bulb

Adhesive-backed Mounting Clip

Figure 41- Locating Thermostat Sensing

Bulb on Masonry Fireplace

Thermostat Screw

Thermostat Sensing Bu b

Thermostat Sensing Bulb

Adhesivebacked Mounting Clip

Gas Valve Assembly

Mounting Bracket

Figure 38 - Location of Gas Valve

Assembly and Thermostat Sensing Bulb

Thermostat Sensing Bu b

www.desatech.com

Figure 42 - Locating Thermostat Sensing

Bulb on Factory-built Metal Fireplace

Thermostat Sensing Bu b

Adhesive-backed Mounting Clip

Glass Doors

Figure 43 - Installing Thermostat Sensing

Bulb Behind Glass Doors

113097-01H2

Page 29

OPTIONAL POSITIONING

OF THERMOSTAT

SENSING BULB

Continued

4. The mounting clip must be a minimum of 3" from bottom of replace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb will be positioned vertically with the capillary at the bottom (see Figure 44). Slide the thermostat sensing bulb into the clip.

IMPORTANT: Do not crimp capillary.

Thermostat Sensing Bulb

Adhesive-backed Mounting Clip

Capillary

Figure 44 - Positioning the Thermostat

Sensing Bulb in the Vertical Position

with the Capillary at the Bottom

Do Not Crimp

SPECIFICATIONS

DUAL BURNER BILTMORE SpLIT OAK MODELS

CCL3018PTA CCL3924PTA CCL3930PTB

Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000

Type Gas Propane/LP Propane/LP Propane/LP

Ignition Piezo Piezo Piezo

Manifold Pressure 8.0" W.C. 8.0" W.C. 8.0" W.C.

Inlet Gas Pressure (in. of water) Maximum 14" 14" 14" Minimum* 11" 11" 11"

Shipping Weight 61 lbs. 66 lbs. 70 lbs.

* For the purpose of input adjustment

CCL3018NTA CCL3924NTA CCL3930NTB

Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000

Type Gas Natural Natural Natural

Ignition Piezo Piezo Piezo

Manifold Pressure 3.5" W.C. 3.5" W.C. 3.5" W.C.

Inlet Gas Pressure (in. of water) Maximum 10.5" 10.5" 10.5" Minimum* 5" 5" 5"

Shipping Weight 61 lbs. 66 lbs. 70 lbs.

* For the purpose of input adjustment

SINGLE BURNER SEASONAL OAK MODELS

CRL2718PA CRL2718NA CRL3124PA CRL3124NA

Btu (Variable) 16,000/27,000 16,000/27,000 16,000/31,500 16,000/31,500

Type Gas Propane/LP Natural Propane/LP Natural

Ignition Piezo Piezo Piezo Piezo

Manifold Pressure 8.0" W.C. 3.5" W.C. 8.0" W.C. 3.5" W.C.

Inlet Gas Pressure (in. of water) Maximum 14" 10.5" 14" 10.5" Minimum* 11" 5" 11" 5"

Shipping Weight 49 lbs. 49 lbs. 53 lbs. 53 lbs.

* For the purpose of input adjustment

Capillary

113097-01H 29

www.desatech.com

Page 30

ILLUSTRATED PARTS BREAKDOWN

VARIABLE MANUALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA

www.desatech.com

113097-01H30

Page 31

PARTS LIST

VARIABLE MANUALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual.

KEY

NO.

CCL3018PA CCL3018NA CCL3924PA CCL3924NA

pART NUMBER DESCRIpTION QTY.

1 111342-03 111342-03 111342-02 111342-02 Back Log (#1) 1 2 111341-03 111341-03 111341-02 111341-02 Middle Log (#2) 1 3 111340-03 111340-03 111340-02 111340-02 Front Log (#3) 1 4 111343-03 111343-03 111343-02 111343-02 Left Back Crossover Log (#4) 1 5 111344-02 111344-02 111344-01 111344-01 Left Top Crossover Log (#5) 1 6 111345-02 111345-02 111345-02 111345-02

Right Bottom Crossover Log (#6) 7 102844-02 102844-02 102844-01 102844-01 Lower Bracket 1 8 098867-10 098867-14 098867-10 098867-14 Gas Regulator 1 9 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1 10 102779-04 102779-03 102779-02 102779-01 Outlet Burner Tube 1 11 099056-19 099056-26 099056-17 099056-16 Burner Orice Injector 1 12 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1 13 102980-01 102980-01 102772-01 102772-01 Burner 1 14 102568-08 102568-07 102568-06 102568-05 Control Valve 1 15 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1 16 098354-01 098354-01 098354-01 098354-01 Control Knob 1 17 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 18 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1 19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 20 104286-01 104285-01 104286-01 104285-01 ODS Pilot 1 21 M11084-38 M11084-38 M11084-38 M11084-38 Hex Screw, #8-18 x .38 8 22 098276-01 098276-01 098276-01 098276-01 Hex Head Plug, 1/8 NPT 1 23 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 24 ** ** ** ** Painted Base Assembly 1

pARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101055-02 101055-02 101055-02 101055-02 Lighting Instructions Plate 1 100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 101449-04 101449-04 Control Position Decal 1 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 GA6060 GA6060 GA6060 GA6060 Lava Rock 1

** Not a eld replaceable part.

113097-01H 31

www.desatech.com

Page 32

ILLUSTRATED PARTS BREAKDOWN

THERMOSTATICALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

CCL3018PTA AND CCL3018NTA

www.desatech.com

113097-01H32

Page 33

PARTS LIST

THERMOSTATICALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual

KEY

NO.

pART NUMBER

DESCRIpTION QTY.CCL3018PTA CCL3018NTA

1 111340-03 111340-03 Front Log (#1) 1 2 111341-03 111341-03 Middle Log (#2) 1 3 111342-03 111342-03 Back Log (#3) 1 4 111343-03 111343-03 Left Back Crossover Log (#4) 1 5 111344-02 111344-02 Left Top Crossover Log (#5) 1 6 111345-02 11345-02 Right Bottom Crossover Log (#6) 1 7 ** ** Painted Base Assembly 1 8 102844-02 102844-02 Lower Bracket 1 9 099211-01 099211-01 Hex Screw, 10-16 x 2.50 2 10 098867-10 098867-14 Gas Regulator 1 11 102810-03 102810-03 Inlet Tube 1 12 102983-06 111331-08 Outlet Burner Tube 1 13 099056-19 099056-26 Burner Orice Injector 1 14 111124-01 111124-01 Burner Retainer Spring 1 15 102980-01 102980-01 Burner 1 16 101329-22 101329-21 Thermostat Gas Valve Assembly 1 17 102979-02 102979-02 Thermostat Bracket 1 18 098544-01 098544-01 Thermostat Clip 1 19 102445-01 102445-01 Piezo Ignitor 1 20 099387-09 099387-09 Pilot Tube 1 21 098271-10 098271-10 Ignitor Cable 1 22 104286-01 104285-01 ODS Pilot 1 23 M11084-38 M11084-38 Hex Screw, #8-18 x .38 15 24 098249-01 098249-01 Nut, M5 2

pARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 Warning Plate 1 101054-01 101054-01 Lighting Instructions Plate 1 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100839-01 Caution Decal 1 101137-02 101137-02 Hardware Kit 1 GA6060 GA6060 Lava Rock 1

** Not a eld replaceable part.

113097-01H 33

www.desatech.com

Page 34

ILLUSTRATED PARTS BREAKDOWN

Peg positions vary according to model.

THERMOSTATICALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

CCL3924PTA, CCL3924NTA, CCL3930PTB AND CCL3930NTB

113097-01H34

www.desatech.com

Page 35

PARTS LIST

THERMOSTATICALLY-CONTROLLED BILTMORE SpLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual.

KEY

NO.

CCL3924PTA CCL3924NTA CCL3930PTB CCL3930NTB

pART NUMBER

DESCRIpTION QTY.

1 111340-02 111340-02 111340-01 111340-01 Front Log (#1) 1 2 111341-02 111341-02 111341-01 111341-01 Middle Log (#2) 1 3 111342-02 111342-02 111342-01 111342-01 Back Log (#3) 1 4 111343-02 111343-02 111343-01 111343-01 Left Back Crossover Log

(#4)

5 111344-01 111344-01 111344-01 111344-01 Left Top Crossover Log

(#5)

6 111345-02 111345-02 111345-01 111345-01 Right Bottom Crossover

____ ____

111346-01 111346-01 Right Top Crossover Log

Log (#6)

(#7) 8 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1 9 ** ** ** ** Painted Base Assembly 1 10 098867-10 098867-14 098867-10 098867-14 Gas Regulator 1 11 102810-03 102810-03 102810-03 102810-03 Inlet Tube 1 12 102983-02 102983-01 102983-02 102983-01 Outlet Burner Tube 1 13 099056-17 099056-16 099056-17 099056-16 Burner Orice Injector 1 14 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1 15 102772-01 102772-01 102772-01 102772-01 Burner 1 16 101329-19 101329-20 101329-19 101329-20 Thermostat Gas Valve As-

sembly 17 102979-01 102979-01 102979-01 102979-01 Thermostat Bracket 1 18 098544-01 098544-01 098544-01 098544-01 Thermostat Clip 1 19 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 20 099387-09 099387-09 099387-09 099387-09 Pilot Tube 1 21 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 22 104286-01 104285-01 104286-01 104285-01 ODS Pilot 1 23 M11084-38 M11084-38 M11084-38 M11084-38 Hex Screw, #8-18 x .38 12 24 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 25 099211-01 099211-01 099211-01 099211-01 Hex Screw, 10-16 x 2.50 2

pARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101054-01 101054-01 101054-01 101054-01 Lighting Instructions Plate 1 100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 100639-01 Caution Decal 1 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 GA6060 GA6060 GA6060 GA6060 Lava Rock 1

____ ____

102030-01 102030-01 Auxiliary Thermostat

Mounting Clip

** Not a eld replaceable part.

113097-01H 35

www.desatech.com

Page 36

ILLUSTRATED PARTS BREAKDOWN

VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS

CRL2718PA, CRL2718NA, CRL3124PA AND CRL3124NA

www.desatech.com

113097-01H36

Page 37

PARTS LIST

VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual.

KEY

NO.

pART NUMBER

DESCRIpTION QTY.CRL2718PA CRL2718NA CRL3124PA CRL3124NA

1 113551-01 113551-01 113551-02 113551-02 Back Log (#1) 1 2 113552-01 113552-01 113552-02 113552-02 Front Log (#2) 1 3A 113553-01 113553-01 113553-01 113553-01 Left Crossover Log (#3A) 1 3B 113554-01 113554-01 113554-01 113554-01 Right Crossover Log (#3B) 1 4 ** ** ** ** Painted Base Assy 1 5 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1 6 M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head (#8-18 x .38) 8 7 098867-10 098867-14 098867-10 098867-14 Gas Regulator 1 8 102780-05 102780-05 102780-05 102780-05 Outlet Burner Tube 1 9 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1 10 099056-21 099056-20 099056-19 099056-18 Burner Orice Injector 1 11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1 12 102963-02 102963-02 102773-03 102773-03 Burner 1 13 102568-08 102568-07 102568-08 102568-07 Control Valve 1 14 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1 15 098354-01 098354-01 098354-01 098354-01 Control Knob 1 16 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 17 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 18 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1 19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 20 104286-01 104285-01 104286-01 104285-01 ODS Pilot 1 21 098276-01 098276-01 098276-01 098276-01 Hex Head Plug, 1/8" NPT 1

pARTS AVAILABLE — NOT SHOWN

** Not a eld replaceable part.

113097-01H 37

www.desatech.com

Page 38

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

pARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 39) or call DESA Heating Products’ Technical Service Department at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to the factory.

pARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 39) or call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

• model number of your heater

• the replacement part number

ACCESSORIES

Purchase these replace accessories from your local dealer. If they can not supply these accessories, call DESA Heating Products’ Sales Department at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

EQUIpMENT SHUTOFF VALVE

GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.

FIREpLACE HOOD

GA6050 (Black) GA6052 (Brass) GA6053 (Antique Brass)

For all models. Helps deect heat away from mantel or wall above replace.

DAMPER CLAMP - GA6080 (Not Shown)

Permanently opens chimney flue damper for vented operation. Can be used only with nonthermostat accessories.

LAVA ROCK - GA6060 (Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag)

www.desatech.com

113097-01H38

Page 39

PARTS CENTRAL

These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories.

Tools & Equipment Co.

5 Manila Ave Hamden, CT 06514-0322 1-800-397-7553 203-248-7553

Portable Heater Parts

342 N. County Rd. 400 East Valparaiso, IN 46383-9704

219-462-7441

1-888-619-7060 www.portableheaterparts.com sales@portableheaterparts.com techservice@portableheaterparts.com

FBD

1349 Adams Street Bowling Green, KY 42103-3414 270-846-1199 1-800-654-8534 Fax: 1-800-846-0090 franktalk@aol.com

Master Parts Dist.

1251 Mound Ave. NW Grand Rapids, MI 49504-2672 616-791-0505 1-800-446-1446 www.nbmc.com

Washer Equipment Co.

1715 Main Street Kansas City, MO 64108-2195 KS, MO, AR

816-842-3911

www.washerparts.com

East Coast Energy

10 East Route 36 W. Long Branch, NJ 07764 732-870-8809 1-800-755-8809 www.njplaza.com/ecep

21st Century

2950 Fretz Valley Road Perkasie, PA 18944-4034 215-795-0400 800-325-4828

Laporte’s Parts & Service

2444 N. 5th Street Hartsville, SC 29550-7704 843-332-0191 Parts Department

Cans Unlimited

P.O. Box 645 Taylor, SC 29687-0013 803-879-3009 1-800-845-5301 cuisales@aol.com

113097-01H 39

www.desatech.com

Page 40

WARRANTY INFORMATION

113097 01

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory

The only warranty applicable is our standard written warranty We make no other warranty, expressed or implied

LIMITED WARRANTY

COMFORT GLOW VENT-FREE GAS LOG HEATERS

DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of rst purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions To make a claim under this warranty the Bill of Sale or cancelled check must be presented

This warranty is extended only to the original retail purchaser This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty The heater MUST be installed by a qualied installer in accordance with all local codes and instructions furnished with the unit

This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE AND DESA HEATING PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you

This warranty gives you specic legal rights and you may also have other rights that vary from state to state

For information about this warranty write:

2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 www.desatech.com

NOT A UPC

113097-01 Rev. H 10/06