Comfort Flame MFBOD24NM, MFBOD24PM, MFBOD30NM, MFBOD30PM Installation And Operation Instructions Manual

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P900570-00

Installation and Operation Instructions Comfort Flame™ Outdoor Burner System

P/N 900570-00 Rev. NC 12/2015

Models

MFBOD24NM MFBOD24PM MFBOD30NM MFBOD30PM

Report No. F09-168

WHEN USED AS AN OUTDOOR APPLIANCE

CARBON MONOXIDE WARNING

• This appliance can produce carbon monoxide which has no odor.

• Using it in an enclosed space can kill you.

• Never use this appliance in an enclosed space such as a camper, tent, car or home.

WARNING: Do not store gasoline or other ﬂammable vapors and liquids in the vicinity of this or any

other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

WARNING: For Outdoor Use Only.

DANGER

IF YOU SMELL GAS:

1. Shut off gas to appliance.

2. Extinguish any open ﬂame.

3. If odor continues, keep away from the appliance and immediately call your gas supplier or ﬁre department.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

WHEN USED AS INDOOR VENTED APPLIANCE

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

— Do not store or use gasoline or other ﬂammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

•Donottrytolightanyappliance.

•Donottouchanyelectricalswitch;donotuseanyphoneinyourbuilding.

•Leavethebuildingimmediately.

•Immediatelycallyourgassupplierfromaneighbor’sphone.Followthegassupplier’sinstructions.

•Ifyoucannotreachyourgassupplier,calltheredepartment.

— Installation and service must be performed by a qualiﬁed installer, service agency or the gas supplier.

Thank you for your purchase. We appreciate your business!

Please carefully read and follow all instructions in this manual. Pay special attention to all warnings and safety information.

Following these safety, care, and operation instructions will help ensure many years of dependable and enjoyable service from your appliance.

Please read and understand these instructions before installing or operating.

TABLE OF CONTENTS

Safety ............................................................................................. 2

Product Identiﬁcation ..................................................................... 4

Local Codes ................................................................................... 4

Requirements for the Commonwealth of Massachusetts ..............4

Optional Remote Control Accessories ........................................... 4

Unpacking ...................................................................................... 4

Product Features ............................................................................ 4

Installation ..................................................................................... 5

Operation ..................................................................................... 16

Inspecting Burners ....................................................................... 17

Cleaning and Maintenance ........................................................... 18

Speciﬁcations ............................................................................... 19

Wiring Diagram ............................................................................ 19

Troubleshooting ........................................................................... 20

Accessories .................................................................................. 25

Parts ............................................................................................ 26

Service Hints ................................................................................ 24

Technical Service ......................................................................... 24

Replacement Parts ....................................................................... 24

Warranty ...................................................................................... 31

SAFETY

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualiﬁed installer, service agency or the gas supplier.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁreplace or in a listed outdoor appliance. Do not install this appliance in an unvented ﬁreplace indoors.

WARNING: Fireplace must be operated only with

doors fully open.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

* Aftermarket: Completion of sale, not for purpose of resale, from

the manufacturer

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully

and completely before trying to assemble, operate or service this appliance. Improper use of this appliance can cause serious injury or death from burns, ﬁre, explosion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead

to death!

Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the ﬂu, with headaches, dizziness or nausea. If you have these signs, the appliance may not be working properly. Get fresh air at once! Have appliance serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂuence of alcohol and those at high altitudes.

Natural and Propane/LP added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this appliance.

gases are odorless. An odor-making agent is

WARNING: Any change to this appliance or its

controls can be dangerous.

Solid fuels shall not be burned in a ﬁreplace where a decorative appliance is installed.

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SAFETY Continued

Due to high temperatures, the appliance should be located out of trafﬁc and away from furniture and draperies.

Do not place clothing or other ﬂammable material on or near the appliance. Never place any objects on the appliance.

Appliance base assembly becomes very hot when running appliance. Keep children and adults away from hot surface to avoid burns or clothing ignition. Appliance will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this appliance with the ﬁreplace screen and hood in place. Make sure ﬁreplace screen and hood are in place before running appliance. The ﬁreplace screen shall have openings for introduction of combustion air.

Keep the appliance area clear and free from combustible materials, gasoline and other ﬂammable vapors and liquids.

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

•shutoffgassupply

•donottrytolightanyappliance

•donottouchanyelectricalswitch;donotuseanyphoneinyour

building

•immediatelycallyour gas supplierfroma neighbor’sphone.

Followthegassupplier’sinstructions

•ifyoucannotreachyourgassupplier,calltheredepartment

4. This appliance shall not be installed in a bedroom or bathroom, unless installed as a vented appliance. See Installing Damper Clamp Accessory for Vented Operation, page 7. This gas log set may not be installed as a vented appliance in a bedroom or bathroom in the Commonwealth of Massachusetts.

5. Before installing in a solid fuel burning ﬁreplace, the chimney ﬂue and ﬁrebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁed chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂue may create and distribute soot within the house. Inspect chimney ﬂue for damage. If damaged, repair ﬂue and ﬁrebox before operating appliance.

6. If ﬁreplace has glass doors, never operate this appliance with

glass doors closed. If you operate appliance with doors closed, heat buildup inside ﬁreplace will cause glass to burst. Make sure there are no obstructions across openings of ﬁreplace.

7. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 18.

8. Before using furniture polish, wax, carpet cleaner or similar products, turn appliance off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture.

9. Do not use this appliance as a wood burning appliance. Use only the logs provided with the appliance. Do not burn solid fuels in this appliance.

10.Do not run appliance

•whereammableliquidsorvaporsareusedorstored

•underdustyconditions

11.Do not use this appliance to cook food or burn paper or other objects.

12.Do not use this appliance if any part has been exposed to or under water. Immediately call a qualiﬁed service technician to inspect the room appliance and to replace any part of the control system and any gas control which has been under water.

13.Do not operate appliance if any log is broken.

14.Turn appliance off and let cool before servicing, installing or repairing. Only a qualiﬁed service person should install, service or repair appliance.

15.This appliances must not be connected to any external electrical source.

16.Operating appliance above elevations of 4,500 feet may cause pilot outage.

17.To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

18.Provide adequate clearances around air openings.

19.Do not operate appliance if any log is broken.

If used with MFEB accessory ember burner, this appliance shall only be installed in a wood burning appliance.

WARNING: This appliance shall not be installed in a room or space unless the required volume of indoor combustion air is proved by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code.

Any part removed for servicing the appliance must be replaced prior to operating the appliance.

When installing as a vented appliance in a manufactured home or mobile home, the installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280 or when standard is not applicable, with Manufacture Home Installations Standard, ANSI/NCSBCS A225.1/NFPZ 501A.

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PRODUCT IDENTIFICATION

Flame Adjustment Knob

MFBOD/Sequoia Model Series

Figure 1 - Product Identiﬁcation

Control Knob

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Install this appliance in accordance with Massachusetts Rules

and Regulations 248 C.M.R. Sections 4.00 through 8.00.

• Installation and repair must be done by a plumber or gas ﬁtter

licensed in the Commonwealth of Massachusetts.

• The ﬂexible gas line connector used shall not exceed 36 inches

(92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

OPTIONAL REMOTE CONTROL ACCESSORIES

There are optional remote controls that can be purchased separately for Remote-Ready Models Only:

• wallswitch

• hand-heldON/OFFremote

See Accessories, page 25.

UNPACKING

CAUTION: Do not remove the data plates from the grate assembly. The data plates contain important warranty and safety information.

LOCAL CODES

Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54* or CSA B149.1..

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂoor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural gas-ﬁred supplemental room appliances shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

1. Remove logs and appliance base assembly from carton(s).

2. Remove all protective packaging applied to logs and appliance for shipment.

3. Check appliance for any shipping damage. If appliance is damaged, promptly inform dealer where you bought appliance.

PRODUCT FEATURES

OPERATION

This appliance is dual listed as a vented decorative gas appliance to ANSI Z21.60 for use indoors in wood burning appliances and as an outdoor decorative gas appliance to ANSI Z21.97. When operated as an outdoor decorative gas appliance, it must be installed outdoors in a site built wood burning ﬁreplace or a UL 127 listed wood burning ﬁreplace designed for outdoor use or in an unvented outdoor ﬁreplace.

If optional accessory MFEB is used, the ﬁreplace in which the appliance is installed must have a working vent/ﬂue as described within these instructions.

ELECTRONIC IGNITION SYSTEM

This appliance has an electronic ignitor to light appliance fuel supply.

WARNING: DO NOT INSTALL IN SLEEPING ROOM

OF MOBILE HOMES.

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INSTALLATION

WARNING: A qualiﬁed service person must install

appliance. Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented conﬁguration. Check your state or local codes.

WARNING: Make sure the selector switch is in the

OFF position before installing appliance.

WARNING: Never install the appliance

•inarecreationalvehicle

•

where curtains, furniture, clothing or other ﬂammable objects are less than 36" from front, 42" from top of

appliance;forsideclearancesseeFigure2,page5

•inhightrafcareas

•inwindyordraftyareas

OUTDOOR ENCLOSURE REQUIREMENTS

This appliance is considered to be installed outdoors if installed with shelter no more inclusive than:

1. Withwallsonallsides,butwithnooverheadcover;

2. Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be parallel,

asinabreezewayoratrightanglestoeachside;or

3. Within a partial enclosure which includes an overhead cover

andthreesidewalls;aslongas30%ormoreofthehorizontal

periphery of the enclosure is permanently open.

This appliance must be installed in an approved ﬁreplace. When installed indoors or either indoors or outdoors with optional ember burner MFEB, the appliance must be installed in a wood burning ﬁreplace with the ﬂue damper in the open position. This appliance may only be installed in a ﬁreplace with no ﬂue when installed in an approved outdoor ﬁreplace. When installed in an outdoor ﬁreplace with no ﬂue, optional ember burner MFEB may not be used.

CHECK GAS TYPE

Use the correct type of gas (natural or propane/LP). If your gas supply is not the correct gas type, do not install appliance. Call dealer where you bought appliance for proper type appliance.

MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE

MATERIALS

Side Wall 16", Ceiling 42"

Floor 5", Front: 36"

LOG SIZING REQUIREMENTS*

Log

Size

MFBOD24NM/PM 29" 15.5" 39" 26.75" MFBOD30NM/PM 29'' 20'' 47'' 33''

Sequoia24 29'' 15.5'' 39'' 26.75'' Sequoia30 29'' 20'' 47'' 33''

* When optional MFEB (EMBER BURNER KIT) is used with these burner systems, the minimum ﬁrebox sizes are different. See MFEB instructions for minimum ﬁrebox sizes if this accessory is used.

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured appliance or listed outdoor ﬁrebox.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the ﬁreplace cabinet to any combus-

tible material and wall should follow diagram in Figure 2.

Example: The face of a mantel, bookshelf, etc. is made of combus-

tible material and protrudes 3½" from the wall. This combustible material must be 4" from the side of the appliance cabinet (see Figure 2).

Note: When installing your gas logs into a manufactured ﬁrebox,

followreboxmanufacturer’sinstructionsforminimumclearances

to combustible materials.

B. Clearances from the top of the appliance opening to the ceiling

should not be less than 42".

Height Depth

Minimum Firebox Size

Front

Width

Rear

Width

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INSTALLATION AND CLEARANCES

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂoor, ceiling and adjoining wall.

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Example

*Minimum 16" from Side Wall

Figure 2 - Minimum Clearance for Combustible to Wall

INSTALLATION Continued

Heat Resistant Material

(A)

Minimum NonCombustible Material

Minimum NonCombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

12"

(A)

18" 20" 22" 24"

All minimum distances are in inches

10"

Mantel Shelf

Minimum Noncombustible Material

8" Min.

12" 15" 18" 20"

10"

12"

Distances to Underside of

Mantel

Hood (GA6050)

Top of Fireplace Opening

Underside

of Mantel

Shelf

Mantel Shelf

Minimum Noncombustible Material Clearances If Not Using Mantel

Note: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.

You must have noncombustible material(s) above the ﬁreplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁreplace hood accessory. See Figure 3 for minimum clearances.

Noncombustible

Requirements for Safe Installation

Material Distance (A)

2" or more Noncombustible material OK.

Between 8" and 12"

Install ﬁreplace hood accessory (GA6050 see Accessories, page 25).

Less than 8"

Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate

ﬁreplace

with ﬂue damper

open.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between ﬁreplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of ﬁreplace opening, a hood is not required (see Figure 4).

Figure 3 - Heat Resistant Material (Slate, Marble, Tile, etc.)

If Using Mantel

You must have noncombustible material(s) above the ﬁreplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the appliance hood accessory. Even if noncombustible material is more than 12", you may need the hood accessory to deﬂect heat away from your mantel shelf. See Figure 3 and Figures 4 and 5, page 6, for minimum clearances.

IMPORTANT: If you cannot meet these minimum clearances, you must operate appliance with chimney ﬂue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 7.

Above ﬁreplace

Figure 4 - Minimum Mantel Clearances Without Using Hood

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 4, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 5, when using hood.

Figure 5 - Minimum Mantel Clearances When Using Hood

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INSTALLATION Continued

14" Min.

Combustible Material

Noncombustible Material

Hearth

5" Min.

Combustible Material

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the ﬁrebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

•operatethelogsonlywiththeuedamperopen

•raisethemanteltoanacceptableheight

•removethemantel

FLOOR CLEARANCES

A. If installing appliance on the ﬂoor level, you must maintain the

minimum distance of 14" to combustibles (see Figure 6).

B. If combustible materials are less than 14" to the ﬁreplace, you

must install appliance at least 5" above the combustible ﬂooring (see Figure 7).

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

Note: When used as a vented indoor appliance, appliance must be installed only in a solid-fuel burning ﬁreplace with a working ﬂue and constructed of noncombustible material.

For Massachusetts Residents Only: Installation of this gas log set as a vented indoor appliance in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.

You must install the damper clamp accessory (to order, see Accessories, page 25). This will insure vented operation (see Figure 8). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

See chart below for minimum permanent ﬂue opening you must provide. Attach damper clamp so the minimum permanent ﬂue opening will be maintained at all times.

Area of Various Standard Round Flues

Diameter Minimum Required Area

5" 20 sq. inches

6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches

Figure 6 - Minimum Fireplace Clearances If Installed at Floor

Level

Chimney Height Minimum Permanent Flue Opening

6' to 15' 39 sq. inches 15' to 30' 29 sq. inches

Damper Clamp

Damper

Damper Clamp

Damper

Masonry Appliance

Figure 8 - Attaching Damper Clamp

Manufactured Appliance

Damper

Figure 7 - Minimum Fireplace Clearances Above Combustible

Flooring

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WARNING: DO NOT INSTALL IN SLEEPING ROOM OF MOBILE HOMES.

INSTALLATION Continued

INSTALLING APPLIANCE BASE ASSEMBLY

WARNING: You must secure this appliance to ﬁreplace ﬂoor. If not, appliance will move when you adjust controls. Moving appliance may cause a gas leak.

WARNING: If installing in a sunken ﬁreplace, special care is needed. You must raise the appliance ﬂoor to allow access to appliance control panel. This will insure adequate air ﬂow and guard against sooting and controls being damaged. Raise ﬁreplace ﬂoor with noncombustible material. Make sure material is secure.

Installation Items Needed

• hardwarepackage(providedwithappliance)

• approvedexiblegashoseandttingsprovided(ifallowedby

local codes)

• sealant(resistanttopropane/LPgas,notprovided)

• electricdrillwith3/16”masonrydrillbit

Note: Install optional MRC Series receiver and hand-held remote control kit (see Accessories, page 25) before installing gas log appliance. See installation instructions included with the kit.

1. Apply pipe joint sealant lightly to male threads of the 1/2 NPT side of gas ﬁtting elbow (provided) and connect to inlet side of gas control. Remove gas ﬁtting from ﬂexible gas hose (provided) before connecting to elbow (see Figure 9).

2. Position appliance base assembly in ﬁreplace.

3. Mark screw locations through holes in front panel of base (see Figure 10, page 8). If installing in a brick-bottom ﬁreplace, mark screw locations in mortar joint of bricks.

4. Remove appliance base from ﬁreplace.

5. Drill holes at marked locations using 3/16" drill bit.

6. Attach base, through holes in back side panels of base, to ﬁreplace ﬂoor using masonry screws provided in hardware package (see Figure 10, page 8).

7. Connect to gas supply. See Connecting To Gas Supply.

Masonry Screw

Figure 10 - Attaching Base to Fireplace Floor (Model Shown May

Vary from Actual Model)

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualiﬁed service person must connect appliance to gas supply. Follow all local codes.

CAUTION: Never connect propane/LP ﬁreplace directly to the propane/LP supply. This appliance requires an external regulator (not supplied). Install the external regulator between the appliance and propane/LP supply.

WARNING: Never connect natural gas ﬁreplace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Flexible Gas Hose (Provided with MFBOD Series Models Only) (Install if allowed by local codes)

Elbow, 1/2 NPT x 3/8 Flare

Gas Control

Figure 9 - Attaching Flexible Gas Hose to Appliance Gas

Regulator

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Installation Items Needed

Before installing appliance, make sure you have the items listed below.

• externalregulator(suppliedbyinstaller)

• piping(checklocalcodes)

• sealant(resistanttopropane/LPgas)

• equipmentshutoffvalve*

• testgaugeconnection*

• sedimenttrap

• teejoint

• pipewrench

• approvedexiblegaslinewithgasconnector(ifallowedbylocal

codes) (not provided)

* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must supply an external regulator.

INSTALLATION Continued

The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, appliance regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 11. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to appliance. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from appliance (see Figure 12).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to appliances.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged appliance valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP Supply Tank

External Regulator with Vent Pointing Down

Equipment Shutoff Valve With 1/8" NPT Tap*

Approved Flexible Gas Hose (if allowed by local codes)

3" Minimum

Pipe Cap Tee Nipple Joint

Gas Control

* Purchase the optional equipment shutoff valve from your dealer. **Minimum inlet gas supply pressure for purpose of input adjust-

ment.

Figure 12 - Gas Connection

We recommend that you install a sediment trap in supply line as shown in Figure 12. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and appliance. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into appliance controls. If sediment trap is not installed or is installed wrong, appliance may not run properly.

Sediment Trap

PROPANE/LP

From External

Regulator

(11" W.C.**

to 14" W.C.

Pressure)

NATURAL

From Gas

Meter

(5" W.C.**

to 10.5"

W.C.

Pressure)

CAUTION: Avoid damage to gas control. Hold gas control with wrench when connecting it to gas piping and/or ﬁttings.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

Figure 11 - External Regulator With Vent Pointing Down

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WARNING: Never use an open ﬂame to check for a leak. Apply a noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and appliance. See guidelines under Connecting to Gas Supply, page 8.

INSTALLATION Continued

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage appliance regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect appliance and equipment shutoff valve to gas supply. Check reconnected ﬁttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).

Propane/LP Supply Tank

Figure 14- Checking Gas Joints (Propane/LP Only)

Gas Meter

Equipment Shutoff Valve

Control Valve Location

Equipment Shutoff Valve

1. Close equipment shutoff valve (see Figure 13).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 14 or Figure 15). Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment Shutoff Valve

Closed

Figure 13 - Equipment Shutoff Valve

Control Valve Location

Figure 15 - Checking Gas Joints (Natural Gas Only)

PRESSURE TESTING APPLIANCE GAS CONNECTIONS

Open equipment shutoff valve (see Figure 13).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of appliance is in the OFF position.

4. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 14, or Figure 15). Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light appliance (see Operation, page 16). Check all other internal joints for leaks.

Turn off appliance (see To Turn Off Gas to Appliance, page 16 for Remote Ready models).

INSTALLING SWITCH

The AUTO/OFF/ON switch for this log set is installed into the small single log accompanying this log set. This switch needs to be used only if remote or wall switch is not being used. Connect the wires to the valve from the switch assembly as shown in Figure 16, page 11.

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INSTALLATION Continued

To OFF Terminal on Switch

Installing Batteries for Remote Receiver and Hand Held Remote Control

Follow instructions accompanying remote control accessory to install batteries.

Note: Only use alkaline batteries.

To AUTO

Control Valve

Figure 16 - Connecting Wires

INSTALLING OPTIONAL REMOTE ACCESSORIES

Installing Remote Receiver

Remote control accessories are available separately (see Accessories, page 25). Read instructions shipped with remote control along with instructions below before attempting installation.

1. If unit is already installed in appliance, continue with these instructions. If unit has not been installed in appliance, go to step 6 and continue installation of remote accessory.

Terminal on Switch

WARNING: Turn off appliance and let cool before handling any part of appliance. Make sure gas is turned of to unit.

2. Carefully remove logs and set aside.

3. Locate mounting screws on sides of appliance base assembly and remove screws. Set screws aside for reinstallation.

4. Disconnect gas line from appliance base as shown in Figure 9, page 8.

WARNING: A qualiﬁed service person must connect

and disconnect gas to appliance. Follow all local codes.

5. Remove appliance base from ﬁreplace.

6. If installed, disconnect AUTO/OFF/ON switch wire from control

valve at TPTH and TH locations (see Figure 17).

7. Connect wires from hardware pack (with remote receiver bracket)

to control valve at the TPTH and TH locations as shown in Figure 17. Connect other ends of these wires to remote receiver wires.

Note: Make sure excess wire does not interfere with burner or pilot.

If appliance was removed from

remote accessory, see Installing Appliance Base Assembly on page 8 to reinstall appliance into (see Checking Gas Connections, page 9).

9. If logs were removed from appliance for install remote accessory, replace logs (see Installing Logs, and Lava Rock).

10. Place remote receiver on ﬁreplace ﬂoor next to control valve. Make sure the remote receiver and wires are not on or touching either gas burner on the log set.

ﬁreplace

. Test gas connection for leaks

before installation of

Switch

Control Valve

Figure 17- Disconnecting Switch from Control Valve

INSTALLING LOGS AND LAVA ROCK

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁcally approved with this appliance may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no ﬂame comes in contact with any log. With appliance set to Hi, check to see if ﬂames contact any log. If so, reposition logs according to log installation instructions in this manual. Flames contacting logs will create soot.

LOG PLACEMENT

It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance.

Note: Each log includes an identifying number cast in the log. Look at each log when placing them on the burner system to be certain it is correct.

Note: For additional information, go to Comfortﬂame.US.com and click on the technical Support tab for access to log placement videos.

1. Find the right front log (Sequoia24 inch models: D-061 or Sequoia30 inch models: D-019). See Figures 18, 18A, 18B, and 18C, page 12 for reference. The log has a rectangular shape on the bottom that ﬁts against the lip on the black metal base, the square grate, and the round tube burner. Slide the log in place as shown in Figures.

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Burner Tube

Right Front Log (D-061, D-019)

Grate Finger

Figure 18 - Installing Right Front Log

INSTALLATION Continued

Figure 18C - Installing Right Front Log, Side View

Round Tube Burner

2. Find the back left log (Sequoia24 inch models: D-060 or Sequoia30 inch models: D-018). See Figures 19, 19A, and 19B. Figure 19A shows how the log must ﬁt against the end of the burner. Figure 19B shows how the notch in log ﬁts against the vertical portion of the burner tube. Place this log on the base assembly by inserting it from the left side as shown in Figure 19. You will need to twist the log slightly to get it to ﬁt against the burners properly. It will rest even with the back edge of the pan.

Grate Finger

Figure 18A - Installing Right Front Log, Top View

Burner Tube Square Grate

Back Left Log (D-060, D-018)

Log Notch

Flat Part of Log

Log Notch

Figure 19 - Installing Back Left Log

Burner Tube

Figure 18B - Installing Right Front Log, Top View

Burner Tube

Figure 19A - Installing Back Left Log

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INSTALLATION Continued

Vertical Portion of Burner Tube

Figure 19B - Installing Back Left Log (D-018) Rear View

3. Find the front left log (Sequoia24 inch models: D-059 or Sequoia30

inch models: D-017). See Figures 20, 20A, and 20B. The log has a rectangular stand off on the bottom that ﬁts against the lip on the black metal base as shown in ﬁgure 20A, page 13. The bottom of this log has a slot that ﬁts over the second bar on the grate as shown in Figure 20B. Place the log on the base assembly as shown in ﬁgures.

Front Left Log (D-059, D-017)

Grate Finger

Figure 20B - Installing Front Left Log

4. Find the charred log (D-020). See Figures 21, 21A, and 21B. The log has a slot in the bottom that ﬁts over the square grate and rests against the burner tube as shown in Figure 21. Place this log on the base as shown in ﬁgures.

Charred Log

Log Notch

Right Front Log

Log Slot

Grate Fingers

Figure 20 - Installing Front Left Log

Figure 20A - Installing Front Left Log Side View

Figure 21 - Installing Charred Log

Figure 21A - Installing Charred Log Top View

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INSTALLATION Continued

Square Grate

Figure 21B - Installing Charred Log Top Side View

5. Find the middle split log (Sequoia24 inch models: D-063 or Sequoia30 inch models: D-021). See Figures 22 and 22A. The split side of the log faces forward. The log has a notch that ﬁts around the burner tube on the right side. The left side of the burner tube ﬁts into the notch on the back side of this log. The log is placed properly when it sits parallel to the tube burner and the square peg is pointing up. See ﬁgures for reference.

Log Notch

6. Find the right split crossover log (D-022) The bottom of the log has a rectangular stand off that ﬁts in the slots on the right side of the front right log and the middle split log. Place this log as shown in Figure 23.

Square Peg

Right Front Log

Figure 23 - Installing Right Split Crossover Log

7. Find the front top log (D-024). See Figure 24. The left end of this log has a square hole that ﬁts over a square peg that is on the top of the middle split log. The right end of this log rests behind the knot on the top of the front right log.

Right Split Crossover Log (D-022)

Square Peg

Middle Split Log (D-063, D-021)

Figure 22 - Installing Middle Split Log (D-021)

Log Notch Burner Tube

Front Top Log (D-024)

Middle Split Log

Figure 24 - Installing Front Top Log

8. Find the back top log (Sequoia24 inch models: D-062 or Sequoia30 inch models: D-023). See Figures 25, and 25A. The left end of this log has a round hole that ﬁts over the round peg that is on the top of the back left log. The right end of this log has a rectangular hole that ﬁts over the rectangular peg on the top of the right crossover log.

Rectangular Peg

Right Split Crossover Log (D-022)

Figure 22A - Installing Middle Split Log Rear Top Side View

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INSTALLATION Continued

Back Top Log (D-062, D-023)

Figure 25 - Installing Back Top Log and Final Assembly

Right Split Crossover Log (D-022)

Figure 25A - Installing Back Top Log, Top View

LAVA ROCK PLACEMENT

Place lava rock around the base of the burner assembly on the ﬁreplace ﬂoor to simulate an ash bed. Do not place lava rock or any other material on the burner.

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OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a ﬁre or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted with a piezo

ignitor. When lightning the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas.

Be sure to smell next to the ﬂoor because some gas is heavier than air and will settle on the ﬂoor.

WHAT TO DO IF YOU SMELL GAS

•Donottrytolightanyappliance.

•Donottouchanyelectricswitch;donotuseanyphoneinyour

building.

•Immediatelycallyourgassupplierfromaneighbor’sphone. Followthegassupplier’sinstructions.

•Ifyoucannotreachyourgassupplier,calltheredepartment.

C. Use only your hand to push in or turn gas control knob. Never

use tools. If the knob will not push in or turn by hand, do not try to repair it, call a qualiﬁed technician. Force or attempted repair may result in a ﬁre.

D. Do not use this appliance if any part has been under water. Imme-

diately call a qualiﬁed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

Note: If pilot goes out, repeat steps 4 through 8.

9. Slightly push in and turn control knob counterclockwise to the ON position.

10. Wait one minute and move switch to the ON position to light burner.

Note: AUTO is only functional when using optional remote control

accessory.

11. Set ﬂame adjustment knob to any level between HI and LO

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the OFF position.

2a. Set switch in the OFF position. 2b. If Using Optional Hand-Held Remote: Set selector switch in the

OFF position to prevent draining battery.

3. Close equipment shutoff valve (see Figure 13, page 10).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 6 under Lighting Instructions.

2. Press control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 9 through 11, under Lighting Instructions.

OPTIONAL HAND-HELD

REMOTE OPERATION

LIGHTING

INSTRUCTIONS

1. STOP! Read the safety information, above.

2. Make sure switch is in the OFF position.

3. Be sure gas line shut-off valve is OPEN.

Press in and turn control knob clockwise to the OFF position (see Figure 26).

Note: Knob cannot be turned from PILOT to OFF unless knob is

pushed in slightly. DO NOT FORCE.

5. Wait ﬁve (5) minutes to clear out any gas. If you then smell gas, STOP! Follow "B" in the safety information in column 1. If you don't smell gas, go on the next step.

6. Press in and turn control knob counterclockwise to the PILOT position. Press in control knob for ﬁve (5) seconds (see Figure 26).

7. With control knob pressed in, press and release ignitor button. This will light pilot. If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not stay lit, contact a qualiﬁed service person

or gas supplier for repairs.

8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

•Ifcontrol knob does not popoutwhenreleased,turnoffgas

supply and contact a qualiﬁed service person or gas supplier for repairs.

Note: All remote control accessories must be purchased separately (see Accessories, page 25). Follow instructions included with the remote control.

NOTICE: You must light the pilot before using the handheld remote control unit. See Lighting Instructions.

After lighting, let pilot ﬂame burn for about one minute. Turn control knob to ON position. Adjust ﬂame adjustment knob anywhere between HI and LO. Slide the selector switch to the REMOTE position (see Figure 26).

Note: The burner may light if hand-held remote was on when selector switch was last turned off. You can now turn burner on and off with hand-held remote control unit.

IMPORTANT: Do not leave selector switch in the REMOTE or ON position when pilot is not lit. This will drain the battery.

Flame

Selector Switch

Figure 26 - Control Knob, Ignitor Button and Remote Selector

Ignitor

Adjustment Knob

Switch

Control Knob in OFF Position

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INSPECTING BURNERS

Check pilot ﬂame pattern and burner ﬂame patterns often.

PILOT ASSEMBLY

The pilot assembly is factory preset for the proper ﬂame height. Alterations may have occurred during shipping and handling. Call a qualiﬁed service person to readjust the pilot if necessary.

The height of the thermopile must be 3/8" to 1/2" above the pilot ﬂame as shown in Figure 27. The thermocouple must be at a height of about 1/8" above the pilot ﬂame. The ﬂame from the pilot burner must extend beyond both the thermocouple and thermopile.

If your pilot assembly does not meet these requirements:

• turnapplianceoff(seeTo Turn Off Gas to Appliance, page 16)

• seeTroubleshooting, page 20

Thermopile

3/8" to 1/2"

Pilot Burner

1/8"

Thermocouple

Piezo Ignitor

Figure 27 - Pilot Assembly

BURNER FLAME PATTERN

Figure 28 shows correct burner ﬂame pattern.

NOTICE: Do not mistake orange ﬂames with yellow tipping. Dirt or other ﬁne particles are burned by appliance, causing brief patches of orange ﬂame.

If burner ﬂame pattern is incorrect, as shown in Figure 29.

• turnapplianceoff(seeTo Turn Off Gas to Appliance, page 16)

• seeTroubleshooting, page 20

Yellow Flames with Orange Streaks

Figure 28 - Correct Burner Flame Pattern

Dark Orange Flames

Figure 29 - Incorrect Burner Flame Pattern

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CLEANING AND MAINTENANCE

WARNING: Turn off appliance and let cool before

cleaning.

CAUTION: You must keep control areas, burners and circulating air passageways of appliance clean. Inspect these areas of appliance before each use. Have appliance inspected yearly by a qualiﬁed service person.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have appliance inspected yearly by a qualiﬁed service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on

thecan.Ifyoudon’tfollowdirectionsonthecan,youcoulddamage

the pilot assembly.

1. Shut off unit, including pilot. Allow unit to cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet holes on injector holder for dust and dirt (see Figure 30).

3. Blow air through the ports/slots and holes in the burner.

4. Check injector holder located at end of burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. Additional cleaning may be needed for proper pilot operation based on use/lack of use. A yellow tip on the pilot ﬂame may indicate dust and dirt in the pilot assembly. There is a small pilot air inlet hole about from where the pilot ﬂame comes out of pilot assembly (see Figure 31). With unit off, lightly blow air through air inlet hole. You may blow through a drinking straw if compressed air is not available.

Injector Holder

Burner Tube

Primary Air Inlet Holes

Figure 30 - Injector Holder On Outlet Burner Tube

Thermopile

3/8" to 1/2"

Pilot Burner

1/8"

Thermocouple

Piezo Ignitor

Figure 31 - Pilot Inlet Air Hole

(Your pilot may vary from pilot shown)

LOGS

• Ifyouremovelogsforcleaning,refertoInstalling Logs and Lava Rock, page 11, to properly replace logs.

• Replacelog(s)ifbrokenorchipped(dime-sizedorlarger).

MAIN BURNER

Periodically inspect all burner ﬂame holes with appliance running. All slotted burner ﬂame holes should be open with ﬂame present. All round burner ﬂame holes should be open with a small blue ﬂame present. Some burner ﬂame holes may become blocked by debris or rust, with no ﬂame present. If so, turn off appliance and let cool. Remove blockage, blocked burner ﬂame holes will create soot.

WARNING: The injector holders (air shutters) are not adjustable. Do not move injector holders from their original positions.

At least once a year, the vent system for the ﬁreplace in which this appliance is installed shall be inspected, cleaned, and repaired as necessary by a qualiﬁed service person.

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SPECIFICATIONS

MFBOD24NM and MFBOD30NM

• Rating(Variable):29,000/40,000Btu/Hr

• TypeGas:Natural

• Ignition:Electronic

• ManifoldPressure:3.4"W.C.

• InletGasPressure(in.ofwater):

Max - 10.5" W.C., Min* - 5" W.C. *For purpose of input adjustment

MFBOD24PM and MFBOD30PM

• Rating(Variable):29,000/40,000Btu/Hr

• TypeGas:Propane/LP

• Ignition:Electronic

• ManifoldPressure:7.9"W.C.

• InletGasPressure(in.ofwater):

Max - 14" W.C., Min* - 11" W.C. *For purpose of input adjustment

WIRING DIAGRAM (REMOTE READY MODELS)

To Thermopile

To OFF Terminal on Switch

To AUTO Terminal on Switch

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TROUBLESHOOTING

WARNING: Turn off appliance and let cool before servicing. Only a qualiﬁed service person should service

and repair appliance.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When ignitor button is pressed, there is no spark at ODS/pilot

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or wet

3. Broken ignitor cable

4. Bad ignitor

5. Ignitor electrode positioned wrong

6. Ignitor electrode broken

7. Battery not installed, battery power low or battery not installed correctly (electronic ignition models only)

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in PILOT position

Air in gas lines when installed

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3. Replace ignitor cable

4. Replace ignitor

5. Replace pilot assembly

6. Replace pilot assembly

7. Install new alkaline battery in electronic ignitor. Verify battery is installed correctly

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning and Maintenance, page 18) or replace ODS/pilot assembly

7. Replace gas regulator

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TROUBLESHOOTING Continued

OBSERVED PROBLEM

ODS/pilot lights but ﬂame goes out when control knob is released

Burner does not light after pilot is lit

POSSIBLE CAUSE

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Safety interlock system has been triggered

4. Equipment shutoff valve not fully open

5. Pilot ﬂame not touching thermocouple, which allows thermocouple to cool, causing pilot ﬂame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure

B) Dirty or partially clogged ODS/pilot

6. Thermocouple connection loose at control valve

7. Thermocouple damaged

8. Control valve damaged

1. Inlet gas pressure is too low

2. Burner oriﬁce(s) clogged

3. Thermopile leads disconnected or improperly connected.

4. Remote selector in OFF position

5. Wire disconnected from gas control

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Wait one minute for safety interlock system to reset. Repeat ignition operation

4. Fully open equipment shutoff valve

A) Contact local natural or propane/LP

gas company

B) Clean ODS/pilot (see Cleaning and

Maintenance, page 18) or replace ODS/ pilot assembly

6. Hand tighten until snug, then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

1. Contact local natural or propane/LP gas company

2. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce(s)

Reconnect leads see wiring diagram, page 19

4. Put remote selector in ON position

See Wiring Diagram, page 19

Delayed ignition of burner

Burner backﬁring during combustion

1. Manifold pressure is too low

2. Burner oriﬁce clogged

3. Mislocated crossover tube

1. Burner oriﬁce is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Contact local natural or propane/LP gas company

2. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce(s)

Contact qualiﬁed service person

1. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce

2. Replace damaged burner

3. Replace gas regulator

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TROUBLESHOOTING Continued

OBSERVED PROBLEM

Slight smoke or odor during initial operation

Appliance produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Remote does not function

Appliance produces a clicking/ticking noise just after burners are lit or shut off

POSSIBLE CAUSE

1. Residues from manufacturing processes and logs curing

1. Turning control knob to HI position when burners are cold

2. Air in gas line

3. Air passageways on appliance blocked

4. Dirty or partially clogged burner oriﬁce.

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Battery is not installed. Battery power is low

1. Metal expanding while heating or contracting while cooling

2. Wire connection loose or wire broken

REMEDY

1. Problem will stop after a few hours of operation

1. Turn control knob to LO position and let warm up for a minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see pages 5 through 7)

4. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce(s)

1. Turn appliance off when using furniture polish, wax, carpet cleaners or similar products

1. Replace 9-volt batteries in receiver and hand-held remote

1. This is normal with most appliances. If noise is excessive, contact qualiﬁed service person

2. Check wiring connections (see wiring diagram, page 19). Replace wire harness if necessary.

Comfortﬂame.US.com 900570-00_NC22

TROUBLESHOOTING Continued

WARNING: If you smell gas

•Shutoffgassupply.

•Donottrytolightanyappliance.

•Donottouchanyelectricalswitch;donotuseanyphoneinyourbuilding.

•Leavethebuildingimmediately.

•Immediatelycallyourgassupplierfromaneighbor’sphone.Followthegassupplier’sinstructions.

•Ifyoucannotreachyourgassupplier,calltheredepartment.

IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Appliance produces unwanted odors

Appliance shuts off in use (pilot operates)

Gas odor even when control knob is in OFF position

Gas odor during combustion

POSSIBLE CAUSE

1. Appliance burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning statement at top

of page

1. Low line pressure

ODS/pilot is partially clogged

1. Gas leak. See Warning statement at top

of page

2. Control valve or gas control defective

1. Foreign matter between control valve and burner

2. Gas leak. See Warning statement at top

of page

REMEDY

1. Open window to ventilate room. Stop using odor causing products while appliance is running

2. Reﬁll supply tank (propane/LP only)

3. Locate and correct all leaks (see Checking Gas Connections, page 9)

1. Contact local natural or propane/LP gas company

2. Clean ODS/pilot (see Cleaning and Maintenance, page 18)

1. Locate and correct all leaks (see Checking Gas Connections, page 9)

2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Checking Gas Connections, page 9)

Comfortﬂame.US.com900570-00_NC 23

SERVICE HINTS

REPLACEMENT PARTS

When Gas Pressure Is Too Low

• pilotwillnotstaylit

• burnerwillhavedelayedignition

• appliancewillnotproducespeciedheat

• forpropane/LPunit,propane/LPgassupplymaybelow

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our

web site at Comfortﬂame.US.com.

See Pages 26 to 29 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

When ordering repair parts, always give the following information:

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance.

If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

IHP 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 Visit us at Comfortﬂame.US.com

Comfortﬂame.US.com 900570-00_NC24

ACCESSORIES

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at Comfortﬂame.US.com for referral information.

CAT NO. MODEL DESCRIPTION

FIREPLACE HOOD

F1764 GA6050 Hood, Black

WALL-MOUNT ON/OFF SWITCH

For all Remote-Ready Models. Allows the appliance to be turned on and off with a wall switch.

F0245 GWMS2 Switch Wall Mount Kit

(Not Shown)

RECEIVER AND HAND-HELD REMOTE CONTROL KIT

For all Remote-Ready Models. Allows the appliance to be turned on and off by using a hand-held remote control. A wall-mount docking station is included.

F1077 MRC Standard On/Off Remote Control Kit

DAMPER CLAMP KIT

F1760 GA6080 ASSEMBLY, DAMPER CLAMP

EMBER BURNER KIT

F0252 LAMF Accessory log kit

F0253 MFEB Flame Bed for Vented Gas Logs

Lava Rock Kit

J7772 GA6060 Lava Rock Kit

IfusedwithMFEBaccessoryemberburner,thisapplianceshallonlybeinstalledinawoodburningreplace

OFF

(Not Shown)

Comfortﬂame.US.com900570-00_NC 25

PARTS

REMOTE-READY CONTROL MODELS MFBOD24NM, MFBOD24PM, MFBOD30NM, MFBOD30PM

Catalog no. Model no.

F2603 MFBOD24NM F2604 MFBOD24PM F2605 MFBOD30NM F2606 MFBOD30PM

Comfortﬂame.US.com 900570-00_NC26

PARTS

This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved

by IHP. Use of non-approved parts can result in poor performance and safety hazards.

KEY NO. CATALOG NO. DESCRIPTION

MFBOD24NM

F2603

MFBOD24PM

F2604

MFBOD30NM

F2605

MFBOD30PM

F2606

QTY.

1 J6356 Burner Stainless MF • • • • 1 2 ** Base • • • • 1 3 ** Bracket Right Burner • • • • 1 4 ** Bracket Left Burner • • • • 1 5 ** Bracket Remote Valve • • • • 1 6 J6830 Gas Valve, HI-LO (SIT) NG • • 1

J6831 Gas Valve, HI-LO (SIT) LP • • 1 7 J3843 Knob Long Extension (HI-LO) • • • • 1 8 J3842 Knob long Extension (Pilot) • • • • 1 9 J4883 T - Fitting 3/8 Brass Tube • • • • 1 10 ** Cap 3/8 Compression • • • • 1 11 ** Decal, Caution Label • • • • 1 12 ** Leg, Outdoor Base • • • • 2 13 J6532 Grate Stainlees MF42 • • 1

RP125603-02 Grate Stainlees MF48 • • 1 14 J4596 Ignitor, Electric • • • • 1

15 J6144 Bracket, Ignitor • • • • 1 16 J5198 Shutter, Air NG • • 1

J5199 Shutter, Air LP • • 1 17 J3604 Oriﬁce, 0.12 NG • • 1

J3615 Oriﬁce, 0.07 LP • • 1 18 J6127 Oriﬁce Holder, 90 Degrees • • • • 1 19 J4733 Nut & Sleeve, Brass Compression • • • • 1 20 J4711 Tube, Flex 3/8 X 15'' • • • • 1 21 ** Nut, 10-24 Black Hex • • • • 2 22 ** Shield, Pilot • • • • 1 23 J4117 Pilot NG # 51 • • 1

J4118 Pilot LP # 30 • • 1 24 ** Screw Black PH 10-24 X .75 • • • • 2 25 J5918 Spacer, .4375 Aluminun • • • • 2

PARTS AVAILABLE, NOT SHOWN

J3664 Caution Decal • • • • 1

J3689 Hardware Kit • • • • 1

J7772 Lava Rock Kit • • • • 1

J5519 Flextube with Fitting • • • • 1

J3656 Fan Switch • • • • 1

Comfortﬂame.US.com900570-00_NC 27

PARTS

This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual.

Comfortﬂame.US.com 900570-00_NC28

PARTS

This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved

by IHP. Use of non-approved parts can result in poor performance and safety hazards.

MFBOD24NM MFBOD24PM

Sequoia24

KEY NO. CATALOG NO. LOG ID NO. CATALOG NO. LOG ID NO. DESCRIPTION QTY.

1 J6696 D-061 J6516 D-019 Log, Front Right 1 2 J6697 D-060 J6517 D-018 Log, Back Left 1 3 J6698 D-059 J6518 D-017 Log, Front Left 1 4 J6519 D-020 J6519 D-020 Log, Charred 1 5 J6699 D-063 J6520 D-021 Log, Middle Split 1 6 J6521 D-022 J6521 D-022 Log, Right Split Crossover 1 7 J6522 D-024 J6522 D-024 Log, Front Top 1 8 J6700 D-062 J6523 D-023 Log, Back Top 1 9 J6496 None J6496 None Log Switch 1

MFBOD30NM MFBOD30PM

Sequoia30

Comfortﬂame.US.com900570-00_NC 29

NOTES

______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

Comfortﬂame.US.com 900570-00_NC30

Innovative Hearth Products

Superior

Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. A, 10/2015

Innovative Hearth Products

Comfortﬂame.US.com900570-00_NC 31

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Comfortﬂame.US.com

Record the following important information about your ﬁreplace:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

Innovative Hearth Products reserves the right to make changes at any time, without notice, in design, materials, speciﬁcations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁreplace code information.

P/N 900570-00 Rev. NC 12/2015 1508ElmHillPike,Suite108•Nashville,TN37210

P900570-00

Comfort Flame MFBOD24NM, MFBOD24PM, MFBOD30NM, MFBOD30PM Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual