Comfort Flame Cumberland32YWS, Cumberland36YWS, Cumberland36XWS, Cumberland32XWS, Cumberland42YWS Installation And Operation Instructions Manual

PFS

US

WELCOME HOME TO WARMTH

P900563-00

TM

Installation and Operation Instructions
Comfort Flame™ Vent Free Cumberland Series
Universal Firebox System

Models

®

Cumberland32XWS

Cumberland32YWS

P/N 900563-00 Rev. N/C 09/2015

Report No. F12-020

Cumberland36YWS
Cumberland36XWS
Cumberland42YWS
Cumberland42XWS

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

WARNING: Carefully review the instructions supplied with the decorative type unvented room heater for

the minimum fireplace size requirement.

Do not install the appliance in this firebox, unless this firebox meets the minimum dimensions required for
the installation.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.

WARNING: For use only with a listed, gas-fired unvented decorative room heater not to exceed 40,000

Btu/H.

Do not build a wood fire.

WARNING:

FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Thank you for your purchase. We appreciate your
business!

Please carefully read and follow all instructions in this manual. Pay
special attention to all warnings and safety information.

Following these safety, care, and operation instructions will help
ensure many years of dependable and enjoyable service from your
fireplace.

Register your product online today!

To help us keep you up-to-date on product information and of­fers, please take a few moments to register your product online
at Comfortflame.US.com

Please read and understand these instructions before installing
or operating.

TABLE OF CONTENTS

Safety ............................................................................................. 2

Local Codes ................................................................................... 3

Requirements for the Commonwealth of Massachusetts............... 3

Product Features ............................................................................ 4

Locating Firebox ............................................................................ 4

Product Specifications ................................................................... 5

Air for Combustion and Ventilation ................................................ 8

Installation ................................................................................... 10

Service Hints ................................................................................ 17

Technical Service ......................................................................... 17

Replacement Parts ....................................................................... 17

Accessories .................................................................................. 18

Parts ............................................................................................ 20

Warranty ...................................................................................... 27

SAFETY

WARNING: Improper installation, adjustment,
alteration, service or maintenance can cause injury
or property damage. Refer to this manual for correct
installation and operational procedures. For assis­tance or additional information consult a qualified
installer, service agency or the gas supplier.

This appliance may be installed in an aftermarket,*
permanently located, manufactured (mobile) home,
where not prohibited by local codes.

* Aftermarket: Completion of sale, not for purpose of resale, from

the manufacturer

WARNING: This product contains and/or generates
chemicals known to the state of California to cause
cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and

completely before trying to assemble, operate or
service this heater. Improper use of this fireplace can
cause serious injury or death from burns, fire, explo­sion, electrical shock and carbon monoxide poisoning.

WARNING: Do not allow fans to blow directly into
the firebox. Avoid any drafts that alter burner flame
patterns. Ceiling fans can create drafts that alter
burner flame patterns. Altered burner patterns can
cause sooting.

WARNING: Do not use a blower insert, heat ex­changer insert or other accessory not approved for
use with this firebox.

Do not place clothing or other flammable material on
or near the appliance. Never place any objects in the
firebox or on logs.

Firebox front and screen become very hot when run­ning heater. Keep children and adults away from hot
surface to avoid burns or clothing ignition. Firebox will
remain hot for a time after shutdown. Allow surface
to cool before touching.

Carefully supervise young children when they are in
the room with firebox.

WARNING: Any change to this firebox or its controls

can be dangerous.

Comfortflame.US.com 900563-00NC2

SAFETY Continued

You must operate this fireplace with the provided
fireplace screen, hood if provided, in place. Make
sure these parts are in place and screens are closed
before running firebox. The supplied hood may not
be replaced with a hood which may be provided with
a log heater.

Keep the fireplace area clear and free from combus­tible materials, gasoline and other flammable vapors
and liquids.

THE FIREBOX CANOPY (HOOD) MUST NOT BE MODI­FIED OR REPLACED WITH A CANOPY (HOOD) THAT
MAY BE PROVIDED WITH THE UNVENTED DECORATIVE
ROOM HEATER.

1. Do not use this firebox as a wood-burning fireplace. Use only
decorative unvented room heaters (log sets).

2. Do not add extra logs or ornaments such as pine cones,
vermiculite or rock wool. Using these added items can cause
sooting.

3. Use only the provided hood or appropriate hood accessory. See
Accessories on page 18.

4. Vent-free gas log heaters installed in these fireboxes require
fresh air ventilation to run properly. See Air for Combustion and
Ventilation, page 8.

5. Do not run firebox

•whereammableliquidsorvaporsareusedorstored

•underdustyconditions

6. Do not use this firebox to cook food or burn paper or other objects.

7. Turn firebox off and let cool before servicing. Only a qualified
service person should service and repair firebox.

8. Operating firebox above elevations of 4,500 feet could cause pilot
outage.

9. Do not use the firebox if it has been under water due to the shock
hazard that could result with the blower accessary (if installed) in
place.

State of Massachusetts: The installation must be made by a licensed
plumber or gas fitter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom
installation in the Commonwealth of Massachusetts.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of
Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with
527 CMR 30.

• Installation and repair must be done by a plumber or gas fitter
licensed in the Commonwealth of Massachusetts.

• Theexiblegaslineconnectorusedshallnotexceed36inches

(92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or

bathrooms.

• A working smoke detector must be installed in the area where
vent-free appliances are installed.

Seller of unvented propane or natural gas-fired supplemental room
heaters shall provide to each purchaser a copy of 527 CMR 30 upon
sale of the unit.

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence
of local codes, use the latest edition of The National Fuel Gas Code,
ANSI Z223.1/NFPA 54*. Firebox must be electrically grounded in
accordance with the National Electrical Code, ANSI/NFPA70 (latest
edition).

*Available from:

American National Standards Institute, Inc.

25West43rdStreet,4thoor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

Comfortflame.US.com900563-00NC 3

PRODUCT FEATURES

LOCATING FIREBOX

OPERATION

This firebox is designed for use with approved ANSI Z21.11.2 deco­rative type unvented room heaters. (Physical size limitations apply.
Refer to minimum firebox requirements supplied with log heater.) It
requires no outside venting or chimney making installation easy and
inexpensive. When used without the blower, the firebox requires no
electricity making it ideal for emergency backup heat.

BLOWER ACCESSORY

The circulating models will accept a rotary type fan (model BK) ac­cessory. The blower circulates heated air from the firebox into the
room. Use of blower is optional.

REFRACTORY BRICK LINER
Your firebox may feature a concrete refractory brick liner. As with all

concrete liners, this liner may develop slight cracks when exposed
to heat. These cracks will not affect the performance of the fireplace
or vent-free gas logs.

OPTIONAL FIBER AND PORCELAIN LINERS

For a vintage look, the fiber panels give a old masonry brick look and
are light weight and easy to install. For a modern look, the porcelain

panelsaccessoryhaveablacksleeknishthatreectstheglowof
theame.

OPTIONAL OUTSIDE AIR KIT

The optional AK4 and AK4F air kit provides additional outdoor air
to improve burner efficiency and reduce build-up of condensation
in the living space. Follow the instructions included with the air kit.

PLANNING

Plan where you will install the firebox. This will save time and money
later when you install the firebox. Before installation, consider the
following:

1. Where the firebox will be located. Allow for wall and ceiling clear-

ances (see Installation Clearances, page 10).

2. Everything needed to complete installation.

3. These models CANNOT be installed in a bedroom unless the

maximum BTU rating of the installed vent-free log set is less than
10,000 Btu/Hr.

4. Proper air for combustion and ventilation (page 8).

Comfortflame.US.com 900563-00NC4

PRODUCT SPECIFICATIONS

32" MODELS

19

1

/2"

6"

5

/8"

16

1

/2"

3

4

/8"

Firebox Top View

22

36

3

/8"

7"

32

1

/4"

1

18

/4"

36

1

/2"

Outside Air

Kit Location

1

10

/2"

1

8

/4"

7"

29

34

3

/8"

1

/2"

1

2

/2"

Front View

1

/2"

12

7 5/8"

24"

1

/4"

8

1

3

/2"

7

/8"

6

1

/8"

8

1

/8"

13

1

3

/2"

7

6

/8"

1

10

/2"

Electrical

Outlet

1

3

/4"

Right Side View Left Side View

Figure 1 - Product Specifications 32'' Models

Comfortflame.US.com900563-00NC 5

PRODUCT SPECIFICATIONS Continued

36" MODELS

36

25"

1

29

1

/8"

21

6"

1

/8"

Firebox Top View

1

8

/8"

/8"

21"

Outside

Air Kit

Location

10 3/8"

7"

7

34

/8"

1

/8"

41

43"

Front View

1

40

/4"

3

/8"

26

1

/2"

13

8

3

8

/8"

7

/8"

1

8

/4"

1

8

/4"

3 1/4"

1

/2"

2

3

/8"

7

1

/2"

8

1

/2"

11

Electrical

Outlet

Right Side View Left Side View

Figure 2 - Product Specifications 36'' Models

Comfortflame.US.com 900563-00NC6

PRODUCT SPECIFICATIONS Continued

42" MODELS

23

1

40"

/4"

36 1/8"6"

1

/8"

Firebox Top View

1

/2"

4

27

50"

24"

22

1

/4"

Outside

Air Kit

Location

12

1

7

/8"

1

/8"

3

41
48

7

/8"

1

/8"

Front View

1

/4"

40"

5

/8"

10

14

10

1

8

/4"

1

/2"

2

1

/2"

3

/4"

1

/4"

1

/4"

8

1

/2"

2

5

7

/8"

1

10

/2"

3

/8"

13

Right Side View Left Side View

44

1

3

/4"

Electrical

Outlet

Figure 3 - Product Specifications 42'' Models

Comfortflame.US.com900563-00NC 7

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a
room or space unless the required volume of indoor
combustion air is provided by the method described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code, or applicable local
codes. Read the following instructions to insure proper
fresh air for this and other fuel-burning appliances in
your home.

Today’s homes are built more energy efficient than ever. New materi­als, increased insulation and new construction methods help reduce
heat loss in homes. Home owners weather strip and caulk around
windows and doors to keep the cold air out and the warm air in.
During heating months, home owners want their homes as airtight
as possible.

While it is good to make your home energy efficient, your home needs
to breathe. Fresh air must enter your home. All fuel-burning appliances
need fresh air for proper combustion and ventilation.

Exhaust fans, fireboxes, clothes dryers and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation
classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space
The information on page 8 through 10 will help you classify your

space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.

Unusually tight construction is defined as construction where:

a. walls and ceilings exposed to the outside atmosphere have a

continuous water vapor retarder with a rating of one perm (6 x

-11

10

kg per pa-sec-m2) or less with openings gasketed or sealed

and

b. weather stripping has been added on openable windows and

doors and

c. caulking or sealants are applied to areas such as joints around

window and door frames, between sole plates and floors, be­tween wall-ceiling joints, between wall panels, at penetrations
for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria above, you must provide
additional fresh air. See Ventilation Air From Outdoors, page 9.

If your home does not meet all of the three criteria above, proceed
to Determining Fresh-Air Flow for Firebox Location.

Confined and Unconfined Space

The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined
space as a space whose volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3 per kw) of the aggregate input rating of all ap­pliances installed in that space and an unconfined space as a space
whose volume is not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of all appliances installed
in that space. Rooms communicating directly with the space in which
the appliances are installed*, through openings not furnished with
doors, are considered a part of the unconfined space.

* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR FIREBOX LOCATION

Determining if You Have a Confined or Unconfined Space

Use this work sheet to determine if you have a confined or uncon­fined space.

Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.

1. Determine the volume of the space (length x width x height).
Length x Width x Height = __ cu. ft. (volume of space)
Example: Space size 22 ft. (length) x 18 ft. (width) x 8 ft. (ceiling

height) = 3168 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills

or openings, add the volume of these rooms to the total volume
of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/
Hr the space can support.

_____ (volume of space) x 20 = (Maximum Btu/Hr the space can

support)

Example: 3168 cu. ft. (volume of space) x 20 = 63,360 (maximum

Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free heater ______Btu/Hr
Gas water heater* ______Btu/Hr
Gas furnace ______Btu/Hr
Vented gas heater ______Btu/Hr
Gas fireplace logs ______Btu/Hr
Other gas appliances* + ____Btu/Hr
Total = _____Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws

combustion air from the outdoors and vents to the outdoors.

Example:
Gas water heater 40,000 Btu/Hr
Vent-free heater + 39,000 Btu/Hr
Total = 79,000 Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the
actual amount of Btu/Hr used.

________ Btu/Hr (maximum the space can support)
________ Btu/Hr (actual amount of
Btu/Hr used)
Example: 63,360 Btu/Hr (maximum the space can support)

79,000 Btu/Hr (actual amount of Btu/Hr used)

Comfortflame.US.com 900563-00NC8

AIR FOR COMBUSTION AND VENTILATION Continued

The space in the above example is a confined space because the actual
Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoining room. If the

extra space provides an unconfined space, remove door to adjoin­ing room or add ventilation grills between rooms. See Ventilation
Air From Inside Building.

B. Vent room directly to the outdoors. See Ventilation Air From

Outdoors.

C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room

unconfined.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space
can support, the space is an unconfined space. You will need no ad­ditional fresh air ventilation.

WARNING: If the area in which the heater may be
operated does not meet the required volume for indoor
combustion air, combustion and ventilation air shall
be provided by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space. When
ventilating to an adjoining unconfined space, you must provide two
permanent openings: one within 12" of the ceiling and one within

12"oftheooronthewallconnectingthetwospaces(seeoptions

1 and 2, Figure 4). You can also remove door into adjoining room
(see option 3, Figure 4). Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
onewithin12"oftheoor.Connecttheseitemsdirectlytotheout­doors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation for required size of
ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.

Outlet
Air

Outlet
Air

Inlet
Air

Inlet Air

Ventilated
Attic

To Attic

To

Crawl

Space

Ventilated

Crawl Space

Figure 5 - Ventilation Air from Outdoors

Ventilation

Grills

Into Adjoining

Room,

Option 1

Figure 4 - Ventilation Air from Inside Building

Or

Remove
Door into
Adjoining

Room,
Option

3

12"

Ventilation Grills

Into Adjoining Room,

Option 2

12"

Comfortflame.US.com900563-00NC 9

INSTALLATION

WARNING: A qualified service person must install

firebox. Follow all local codes.

WARNING: Never install the firebox

• in a bedroom or bathroom*

• in a recreational vehicle

• where curtains, furniture, clothing or other ammable

objects are less than 42" from the front, top or sides
of the firebox

• in high trafc areas

• in windy or drafty areas

* Unless the installed log set is rated at 10,000 Btu/

Hr or less in a bedroom or 6,000 Btu/Hr or less in a
bathroom.

CAUTION: Log heaters installed in this firebox
create warm air currents. These currents move heat
to wall surfaces next to firebox. Installing firebox next
to vinyl or cloth wall coverings or operating firebox
where impurities (such as, but not limited to, tobacco
smoke, aromatic candles, cleaning fluids, oil or kero­sene lamps, etc.) in the air exist, may discolor walls
or cause odors.

IMPORTANT: Vent-free gas log heaters add moisture to the air. Al­though this is beneficial, installing firebox in rooms without enough
ventilation air may cause mildew to form from too much moisture.
See Air for Combustion and Ventilation, page 8.

IMPORTANT: Make sure firebox is level. If firebox is not level, log set
will not work properly.

Note: Your firebox is designed to be used in zero clearance instal­lations. Wall or framing material can be placed against any exterior
surface on the rear, sides, top or bottom of your firebox, except
where standoff spacers are integrally attached. If standoff spacers
are attached to your firebox, these spacers can be placed directly
against wall or framing materials. Use the dimensions shown for
rough opening to create the easiest installation.

Use dimensions shown for rough openings to create the easiest
installation (see Built-In Firebox Installation, page 11).

INSTALLATION CLEARANCES

WARNING: Maintain the minimum clearances. If you
can, provide greater clearances from floor, ceiling and
adjoining wall.

Carefully follow these instructions. This will ensure safe installation.

Minimum Wall and Ceiling Clearances (see Figure 6)

A. Clearances from the side of fireplace cabinet to any combustible

material and wall should follow diagram in Figure 6.

Example: The face of a mantel, bookshelf, etc. is made of combus-

tible material and protrudes 3 1/2" from the wall. This combustible
material must be 4" from the side of the fireplace cabinet (see
Figure 6).

B. Clearances from the top of firebox opening to ceiling should not

be less than 42".

C. When firebox is installed on carpeting or other combustible

material,other than woodooring, reboxshould beinstalled

on a metal or wood panel extending the full width and depth of
enclosure.

D. Clearancesfrombottomofreboxtotheooris0".

These fireboxes can be installed as freestanding units against a wall
with the approved, optional cabinet mantels (see Accessories, page

18) or as a built-in unit. Clearances are the same for either installa­tion method.

CAUTION: Do not install the firebox directly on
carpet or vinyl.

Example

*

*Minimum 16" from Side Wall

Figure 6 - Minimum Clearance for Combustible to wall

Mantel Clearances for Built-In Installation

If placing custom mantel above built-in firebox, you must meet the
minimum allowable clearance between mantel shelf and top of firebox
opening shown in Figure 7, page 11. These are the minimum allow­able mantel clearances for a safe installation. Use larger clearances
wherever possible to minimize the heating of objects and materials
placed on the mantel.

Comfortflame.US.com 900563-00NC10

INSTALLATION Continued

Supplied
Firebox Hood
Must Be Used
at All Times

Wire-mesh
Screen

Firebox

Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood

Mantel Shelf

Note: Any portion of the
mantel shelf must NOT
extend beyond this profile.

12" 16" 20"

1

1

/

2

"

6

3

/

4

"

12"

Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel shelf.
These minimum
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.

Wall board or facing
material (above
firebox) may be of
combustible material,
including decorative
mantel ornaments or
other similar projec­tions off of the facing
material.

Framing
Material

Depth

(Minimum)

Width

(Inside to Inside)

Height

FOR 32" MODELS

CAUTION: Do not allow the vent-free gas log heater

to touch or extend beyond the fireplace screen.

NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the firebox may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard. Fol­low all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:

• raise the mantel to an acceptable height

• remove the mantel

BUILT-IN FIREBOX INSTALLATION

Built-in installation of this firebox involves installing firebox into a

framed-inenclosure.Thismakesthefrontofreboxushwithwall.

Optional brass trim accessories are available (see Accessories, page

18). The brass trim will extend past sides of firebox approximately
1/2". This will cover the rough edges of the wall opening. If installing
a mantel above the firebox, you must follow the clearances shown
in Figure 7. Follow the instructions below to install the firebox in
this manner.

1. Frame in rough opening. The firebox framing should be con­structed of 2 x 4 lumber or heavier. Use dimensions in Table 1
and rough opening layout in Figure 8a. Adjust framing so that

reboxusheswithnishedwallsurface.Ifinstallinginacorner,

use dimensions in Figures 8b, 8c and 8d for rough opening.

2. Install gas piping to firebox location. See Installing Gas Line, page
12 and Connecting to Gas Supply in log set owner’s manual.

Table 1

Rough Opening Dimensions for

Built-in Installation

Front Width

Model

(Inside to Inside) Height

32" 34 1/2" 36 5/8" 16 5/8"
36" 41 3/8" 40 1/4" 21 1/8"
42" 48 1/4" 43 3/4" 23 1/2"

Figure

8a

Figure

8b

*10 1/2"

FOR 36" MODELS

39 3/8"

34 1/2"

55 5/8"

Figure

8c

50 3/8"

Depth
(Min.)

0" CLEARANCE

27 3/4"

*10 1/2"

0" CLEARANCE

35 5/8"

Figure 7 - Minimum Mantel Clearances for Built-In Installation

41 3/8"

*14 1/2"

71 1/4"

FOR 42" MODELS

0" CLEARANCE

Figure

8d

* These dimensions allow for min. Clearances to a 45° projected
side wall. However, clearances to projected mantel trims and facings
are allowed within a min. Of 16" to a perpendicular wall as shown in
figure 6, on page 10.

Comfortflame.US.com900563-00NC 11

58"

41"

*17"

48 1/4"

*17"

82"

Figure 8 - Rough Opening Dimensions

INSTALLATION Continued

IMPORTANT: If installing blower accessory, see Wiring Instructions,

page 13.

3. Carefully set firebox in front of rough opening with back of firebox
inside wall opening. IMPORTANT: If installing a perimeter trim kit,
see instructions included with trim accessory. You must install
shoulder screws from trim kit now.

4.

Carefully insert firebox into rough opening.

5. Attach firebox to wall studs using nails or wood screws through

holesinnailingange(seeFigure9).

6. If using an optional perimeter trim kit, install the trim after final
finishing and/or painting of wall. See instructions included with
trim accessory for attaching trim.

7. Install and properly test gas log heater. Follow installation in­structions included with the vent-free gas log heater that is being
installed.

IMPORTANT: When finishing your firebox, combustible materials such
as wall board, gypsum board, sheet rock, drywall, plywood, etc. may
be butted up next to the sides and top of the firebox. Combustible
materials should never overlap the firebox front facing.

WARNING: Do not allow any combustible materials

to overlap the firebox front facing.

IMPORTANT: Noncombustible materials such as brick, tile, etc. may
overlap the front facing, but should never cover any necessary open­ings like louvered slots.

WARNING: Do not allow noncombustible materials

to cover any necessary openings like louvered slots.

WARNING: Use only noncombustible mortar or
adhesives when overlapping the front facing with
noncombustible facing material.

INSTALLING FIREBOX USING OPTIONAL ACCESSORY MANTELS

WARNING: A qualified service person must install
firebox. Follow all local codes.

This firebox may be installed using a cabinet mantel accessory against
a wall in your home. The firebox and cabinet mantel can be installed

directlyontheoor.Atrimkitisincludedwiththemantelaccessories.

Follow instructions with mantel for installation.

INSTALLING GAS LINE

NOTICE: A qualified service person must connect heater
to gas supply. Follow all local codes.

Nails or Wood
Screws

Nailing
Flanges

Figure 9 - Attaching Firebox to Wall Studs (Model May Vary From

Illustration)

WARNING: DO NOT FILL THE SPACES AROUND THE

FIREBOX WITH INSULATION OR OTHER MATERIALS.

WARNING: DO NOT ALTER, CUT, OR MODIFY

FIREPLACE SPACERS.

IMPORTANT: See Connecting to Gas Supply in your log set owner’s
manual for details on gas hookup.

You may run the gas line from either side of the firebox (see Figure
10, page 13). Decide which side you want to run the gas line from.

Note: This is one option for installing shutoff valve. Check local codes
for equipment shutoff valve location requirements.

Locate the recessed knockout in one of the firebrick sidewall liners
(see Figures 10 and 11, page 13). Firmly tap the center of the knockout
with a chisel until it is released. Carefully chisel the rough edges of
the hole you have made to smooth edges. This hole will line up with
the hole in the outer casing.

CAUTION: Do not use excessive force to remove the
knockout. Too much force may damage the firebrick
concrete insert.

WARNING: FRAMING MAY BE PLACED OR REST
AGAINST FIREPLACE SPACER, HOWEVER, FRAMING
MUST NEVER BE NOTCHED.

Comfortflame.US.com 900563-00NC12

INSTALLATION Continued

Equipment Shutoff
Valves (Install One)

INSTALLING OPTIONAL BLOWER ACCESSORY

NOTICE: The firebox identification label (including
model number, serial number, clearances, etc.) is
located in the right side screen pocket area on the
front of the firebox. See Figure 24, page 20.

NOTICE: If a log set is installed in the firebox, discon­nect log set from gas supply and remove from firebox.
Contact a qualified service person to do this.

Knockout
Locations
(Knock Out
One Hole)

Gas Line Hole

Figure 10 - Installing Gas Line and Equipment Shutoff Valve

(Model May Vary From Illustration)

Firebrick Side Wall

Side
View

Remove
this Area

Note: Appearance of firebox may vary depending on model.
There is a blower accessory option for use in this fireplace. Blower

accessory model is BK for all louvered models only. Model BK is a
rotary squirrel cage type blower with magnetic attachment and vari­able speed control.

Wiring Instructions

1. Remove electrical cover plate with bushing from fireplace by
removing 2 sheet metal screws as shown in Figure 12.

2. Slide power source wiring through electrical bushing opening
and electrical cover plate and make all necessary connections.

3. Slide all wiring connections in electrical housing as shown in
Figure 12.

4. Secure electrical cover plate with screws previously removed.

Note: Electrical housing and cover plate have sharp edges. Wear
protective gloves.

Sheet Metal
Screws

Knockout Chisel

Figure 11 - Location of Knockout for Gas Line

Electrical
Cover
Plate

Electrical
Housing

Wire Nut (3x)
(Not Supplied)

Electrical
Bushing

Outer Wrapper
of Fireplace

Power Source Wiring
(Not Supplied)

To Power
Source

Electrical Cover
Plate and

Receptacle
(Supplied)

Prewired Receptacle
and Ground

Figure 12 - Electrical Bushing

Comfortflame.US.com900563-00NC 13

Electrical Bushing

Fireplace Chassis
Ground

INSTALLATION Continued

Accessing Blower Compartment

Decide which way you intend to gain access into the bottom rear of
the firebox to install the blower accessory (Louvered models only).

Radiant Models: Accessibility to the bottom, can only be gained
through the access panel underneath the bottom front refractory brick
liner (see Figure 13). Lift the bottom front refractory brick liner up and

outofthereboxoor,exposingtherectangularshapedaccesscover

(see Figure 13). The sides and back refractory brick liner pieces do
not have to be removed. Lift access panel out by using finger holes.
Blower accessory BK can now be installed

Louvered Models: Accessibility to the bottom, can be gained through
the access panel underneath the bottom front refractory brick liner
and thru the bottom louver opening. Lift the bottom front refractory

bricklinerupandoutofthereboxoor,exposingtherectangular

shaped access cover (see Figure 13). The sides and back refractory
brick liner pieces do not have to be removed. Lift access panel cover
out by using finger holes. Blower accessory BK can now be installed.
If accessing thru the louver opening, remove bottom louver panel by
simultaneously pulling both top end spring latches towards center of
appliance until they are disengaged from locating holes (see Figure
13a). Repeat for bottom spring latches and pull louver outward. To
install or replace items removed, simply reverse procedures above.

Front
Refractory
Panel

Control
Access

Control
Access
Cover

Option for
Radiant
models
only

WARNING: If there is a duplex electrical outlet
installed in the right side of the bottom of the fireplace
base area (see Figure 14), be sure that the electrical
power to the outlet is turned off before proceeding
with blower installation. Failure to do this may result
in serious injury.

Duplex
Electrical
Outlet

Figure 14 - Accessing Duplex Electrical Outlet Installed in

Bottom Right Side of Firebox

Model BK Installation

1. Be certain that all wire terminals are securely attached to terminals
on blower motor and that the screw retaining the green ground
wire is tight (see Figure 15).

2. Place blower against lower rear wall of firebox outer wrapper with
exhaust port directed upward. Depending on your model, you may
have to carefully route the blower assembly past controls and
brackets and position blower inside back opening. The blower will
be held in position against the back wall by magnets incorporated
onto blower housing (see Figures 15 and 16).

Bottom
Louver

Figure 13 - Accessing Blower Compartment (Controls Not Shown for

Clarity)

Louver
Panel

Spring
Latch

Figure 13a - Removing Louver Panel

Comfortflame.US.com 900563-00NC14

Spade
Terminals

Green
Ground
Wire

Blower
Installed After
Lower Panel
Removed

Figure 16 - Blower Model BK (Side View)

Magnetic Strips

Exhaust
Port

Screw

Figure 15 - Blower Model BK

Side View
Firebox Bottom

Blower
Location

Air Flow
Direction

Magnets

INSTALLATION Continued

Variable

3. Remove metal lock nut from plastic control shaft by turning lock
nut with pliers counter clockwise. Mount speed control box by
placing plastic control shaft through hole on lower portion of the
left or right side of secondary face by sliding control box down
through large hole in firebox bottom and up behind firebox side
(see Figure 17, page 15). Secure speed control to side face with
previously removed lock nut by pushing and turning lock nut
clockwise with pliers until it is tight against side face of fireplace
(see Figure 17, page 15).

CAUTION: Use gloves as sheet metal parts may

be sharp.

4. Place control knob, provided, onto control shaft (see Figure 17,
page 15).

5. Check to make sure power cord is completely clear of blower wheel
and there are no foreign objects in blower wheel. Also, double
check all wire leads and make sure wire routing is not pinched or
in a precarious position. Correct accordingly.

Secondary
Face

Control
Access

Lock Nut

Off

110/115

V.A.C.

Black

Green

White

Wiring Diagram
Decal 12" in
Front of Blower

Fan Switch

1

2

On

Black

Blower

Motor

Control
Knob

Control
Shaft

Figure 17 -Attaching Speed Control (Radiant Face Model Shown)

CAUTION: Never touch blower wheel while in

operation.

6. Turn on power to duplex outlet if previously turned off per warning in
column 1, page 14.

7. Plug in blower power cord to duplex outlet (see Figure 14, page 14).

8. Turn blower on and check for operation. Turn blower off by turning
knob fully counterclockwise before continuing.

9. Peel off backing paper and stick supplied wiring diagram decal on
firebox bottom approximately 12" in front of blower (see Figure 18).

10. Replace all panels and/or brick bottom panel if previously removed.

Figure 18 - Location of Wiring Diagram Decal (Model May Vary

From Illustration)

OPTIONAL OUTSIDE AIR KIT (MODEL AK4/AK4F)

Installation of outside air kit should be performed during rough fram­ing of fireplace due to the nature of it's location. Outside combustion
air is accessed through a vented crawl space (AK4F) or through a
sidewall (AK4). See Figure 19.

CAUTION: Combustion air inlet ducts shall not

terminate in attic space.

Secure to Collars with Metal Tape, Screws or Straps
(Min. of 1/4" x 20" in size)

Air Inlet
Location
Must Allow
For Bushes
or Snow

Air Inlet
Eyebrow

Vented Crawl Space (Check Local
Codes Before Installing in a Vented
Crawl Space)

Figure 19 - Outside Air Kit

Vent Hood Required for
Wall Installation

Comfortflame.US.com900563-00NC 15

INSTALLATION Continued

INSTALLING FIREPLACE HOOD AND SCREEN

1. Attach hood to firebox using screws provided (see Figure 20).

2. Insert each rod through all rings located at top of screen.

3. Insert first rod into rear hole in left side of firebox. Fasten rod to
rear hole near center of firebox using #10 x 3/8" Phillips screw
provided (see Figure 21).

4. Insert other rod into front hole on right side of firebox and fasten
using remaining Phillips screw.

Hood

Screws

Figure 20 - Screw and Hood Placement (Model May Vary From

Illustration)

Screen Pocket

Figure 22 - Screen Pocket Location

LOCATING ACCESS COVER PLATE

Sheet metal cover plates located underneath front hearth refractory
(if included) may have shifted or moved out of place while fireplace
was in transit. These cover plates must be kept in the proper location
prior to using the fireplace (See Figure 23).

Top View of Rod Layout

Rear Hole

Front
Hole

Identication

Label Location

Rod

Ring

Screen

Screw

Figure 21 - Installing Fireplace Screen (Model May Vary From

Illustration)

Access
Panel

Figure 23 - Locating Access Cover Plate

Comfortflame.US.com 900563-00NC16

SERVICE HINTS

REPLACEMENT PARTS

When Gas Pressure Is Too Low

• pilotwillnotstaylit

• burnerwillhavedelayedignition

• replacewillnotproducespeciedheat

• forpropane/LPunit,propane/LPgassupplymaybelow

You may feel your gas pressure is too low. If so, contact your local
gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or
troubleshooting. Please contact your IHP dealer for any questions
or concerns. When contacting your dealer please have your model
and serial numbers of your fireplace ready. You can also visit our web

siteatComfortame.US.com.

See Pages 20 to 23 for a complete replacement parts list. Use only
parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor
or dealer. Parts will be shipped at prevailing prices at time of order.

When ordering repair parts, always give the following information:

1. The model number of the fireplace.

2. The serial number of the fireplace.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the fireplace.

If you encounter any problems or have any questions concerning the
installation or application of this fireplace, please contact your dealer.

IHP
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
Visit us at Comfortflame.US.com

Comfortflame.US.com900563-00NC 17

ACCESSORIES

Purchasethesereplaceaccessoriesfromyourlocaldealer.Iftheycannotsupplytheseaccessories,contactIHPatComfortame.US.com

for referral information.

CAT NO. MODEL DESCRIPTION

HOODS

H32P 32" VF Fireplace Hood - Platinum

F1049 H36P 36" VF Fireplace Hood - Platinum

F1051 H42P 42" VF Fireplace Hood - Platinum

OPTIONAL OUTSIDE AIR KIT

F1091 AK4 Complete Outside Air Kit w/Collars Hood & 3' Flex

F1093 AK4F Outside Air Kit Collar, Hood & 3' Flex for Floor Venting

(NOT SHOWN)

F1092 AK4X Outside Air Kit Collar & Hood Kit only - No Flex

F1094 AK4B 50 pc. Bulk Outside Air Collar Only Kit

BLOWER KIT

F1081 BK Manual Fan, Variable Speed

CORNER CABINET MANTEL WITH FULL HEARTH BASE

For all models. Space saving mantel and hearth base corner design. Complete assembly
instructions included.

Note: No 42" mantels offered at this time.

F1140 W32TU

F1141 W32TO

J3490 W32CO

J3492 W32GO

32” Wall Cabinet Mantle, Traditional Style, Unfinished Oak

32” Wall Cabinet Mantle, Traditional Style, Light Oak Stain

32” Wall Cabinet Mantle, Classic Style, Oak Stain

32” Wall Cabinet Mantle, Georgian Style, Oak Stain

(NOT SHOWN)

(NOT SHOWN)

F1144 W36TU

F1145 W36TO

36” Wall Cabinet Mantle, Traditional Style, Unfinished Oak

36” Wall Cabinet Mantle, Traditional Style, Light Oak Stain

Comfortflame.US.com 900563-00NC18

ACCESSORIES Continued

CABINET MANTEL AND FULL HEARTH BASE

For all models. Mantel features clean, classic lines. Complete assembly instructions
included.

Note: No 42" mantels offered at this time.

F1142 C32TU

F1143 C32TO

J0405 C32CO

F1149 C32GO

F1146 C36TU

F1147 C36TO

UNIVERSAL CABINET MANTEL (Fits 36" Models)

Note: No 42" mantels offered at this time.

32” Corner Cabinet Mantle, Traditional Style,
Unfinished Oak

32” Corner Cabinet Mantle, Traditional Style, Light Oak
Stain

32” Corner Cabinet Mantle, Classic Style, Light Oak
Stain

32” Corner Cabinet Mantle, Georgian Style, Light Oak
Stain

36” Corner Cabinet Mantle, Traditional Style,
Unfinished Oak

36” Corner Cabinet Mantle, Traditional Style, Light Oak
Stain

F1152 LACMO Large Universal Cabinet Mantle, Dark Oak Stain

F1155 LACMW Large Universal Cabinet Mantle, Dark Walnut Stain

PERIMETER TRIM

F1039 PT32 32" Perimeter Trim Kit - Black

F1040 PT32B 32" Perimeter Trim Kit - Brushed Brass

F1041 PT32P 32" Perimeter Trim Kit - Platinum

F1042 PT36 36" Perimeter Trim Kit - Black

F1043 PT36B 36" Perimeter Trim Kit - Brushed Brass

F1044 PT36P 36" Perimeter Trim Kit - Platinum

F1045 PT42 42" Perimeter Trim Kit - Black

F1046 PT42B 42" Perimeter Trim Kit - Brushed Brass

(NOT SHOWN)

F1047 PT42P 42" Perimeter Trim Kit - Platinum

Comfortflame.US.com900563-00NC 19

1

2

3

4

5

6

7

8

PARTS

CATALOG NO. MODEL

F2558 Cumberland32YWS
F2559 Cumberland32XWS
F2560 Cumberland36YWS
F2561 Cumberland36XWS
F2562 Cumberland42YWS

F2563 Cumberland42XWS

Comfortflame.US.com 900563-00NC20

PARTS

This list contains replaceable parts used in your firebox. When ordering parts, follow the instructions listed under Replacement Parts on
page 18 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved

by IHP. Use of non-approved parts can result in poor performance and safety hazards.

Cumberland32

KEY
NO. CATALOG NO. DESCRIPTION

1 J4214 Screen • 2

J5688 Screen • 2
J8111 Screen • 2

2 K2001 Screen Rod • 2

J3975 Screen Rod • 2

J4084 Screen Rod • 2
3 J4956 Push-On Nut • • • 2
4 J4183 HoodDeector • 1

J4090 HoodDeector • 1

J4092 HoodDeector • 1
5 J6918 Spacer, Top • • • 4
6 J6934 Cover, Gas Conduit • • • 5
7 J4387 Electrical Duct assembly • • • 1
8 J4052 Panel, Access • • • 2

AVAILABLE NOT SHOWN

J8141 Louver Assembly. 36'' • 2

J7588 Louver Assembly. 42'' • 2

J8142 Louver Assembly. 32'' • 2

F2258
F2259

Cumberland36

F2260
F2261

Cumberland42

F2262
F2263 QTY.

Comfortflame.US.com900563-00NC 21

6

PARTS

CATALOG NO. MODEL

F2558 Cumberland32YWS

F2559 Cumberland32XWS

F2560 Cumberland36YWS

F2561 Cumberland36XWS

F2562 Cumberland42YWS

F2563 Cumberland42XWS

1

3

6

5

4

2

Comfortflame.US.com 900563-00NC22

PARTS

This list contains replaceable parts used in your firebox. When ordering parts, follow the instructions listed under Replacement Parts on
page 18 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved

by IHP. Use of non-approved parts can result in poor performance and safety hazards.

Cumberland32

KEY
NO. CATALOG NO. DESCRIPTION

1 J4209 Left Refractory White Stack • 1

J6368 Left Refractory White Stack • 1
J6380 Left Refractory White Stack • 1

2 J4205 Right Refractory White Stack • 1

J6369 Right Refractory White Stack • 1
J6382 Right Refractory White Stack • 1

3 J4201 Rear Refractory White Stack • 1

J6371 Rear Refractory White Stack • 1
J6384 Rear Refractory White Stack • 1

4 J4195 Bottom Rear Refractory White Stack • 1

J6372 Bottom Rear Refractory White Stack • 1
J6386 Bottom Rear Refractory White Stack • 1

5 J4198 Bottom Front Refractory White Stack • 1

J6374 Bottom Front Refractory White Stack • 1
J6387 Bottom Front Refractory White Stack • 1

6 J5185 Retainer, Refractory • • • 2

F2258
F2259

Cumberland36

F2260
F2261

Cumberland42

F2262
F2263 QTY.

Comfortflame.US.com900563-00NC 23

NOTES

______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

Comfortflame.US.com 900563-00NC24

NOTES

______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

Comfortflame.US.com900563-00NC 25

NOTES

______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

Comfortflame.US.com 900563-00NC26

Innovative Hearth Products

Comfort Flame™ Brand Gas Fireplace and Insert

20 Year Limited Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Comfort Flame™ Brand gas fi replace or insert ("Product") to be free from defects in materi­als and workmanship at the time of manufacture. The Product body and fi rebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty
against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year
Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or
replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also
pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to fi ve years. THERE ARE EXCLUSIONS AND
LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and fi rebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from
this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:

Burner – Repair or replacement for one year from the date of installation
Gas components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Gold & nickel plating – Replacement for two years from date of installation. Excludes tarnishing
Logs – Replacement for one year from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors – Repair or replacement for 90 days from the date of installation
Tempered glass – Replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fi re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate fi replace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction
conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused
by venting confi gurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specifi ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for a
particular use or purpose, and there is no implied condition of fi tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year
Limited Warranty are in addition to and not a modifi cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the benefi ts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without fi rst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.COMFORTFLAME.US.COM.

Printed in U.S.A. © 2013 Innovative Hearth Products

P/N 900198-00, Rev. A 10/2015

Innovative Hearth Products

Comfortflame.US.com900563-00NC 27

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

WARRANTY

KEEP THIS WARRANTY

Model Number
Serial Number
Date Installed
Dealer's Name
Dealer's Phone Number

Keep receipt for warranty verification

Innovative Hearth Products reserves the right to make changes at any time, without notice, in
design, materials, specifications, prices and also to discontinue colors, styles and products. Consult
your local distributor for fireplace code information.

P900563-00

Printed in U.S.A. © 2015 IHP LLC

P/N 900563-00 Rev. N/C 09/2015.

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210