comfortel 1400 IP, 3600 IP, 2600 IP Advanced Information

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Advanced Information

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VoIP System Telephones

Standard VoIP Telephones

COMfortel 1400 IP COMfortel 2600 IP COMfortel 3600 IP

About this Manual ...................................................................................20

Basic Knowledge ....................................................................................21

Device Overview .......................................................................................22

Keys and LEDs.....................................................................................22

Display..................................................................................................35

Overview of Connections......................................................................39

Display Elements ......................................................................................42

home screens.......................................................................................42

Status Bar .............................................................................................48

Status Info.............................................................................................51

Apps ..........................................................................................................52

Setup Assistant.....................................................................................53

Telephony App......................................................................................53

All Apps ................................................................................................57

Indroduction to the Operation....................................................................62

Function Keys.......................................................................................62

Android Keyboard (Screen Keyboard)..................................................65

Entry and Selection Fields....................................................................68

Lists ......................................................................................................70

Configuration Manager..............................................................................71

Opening the Configuration Manager ....................................................71

Notes for Using the Configuration Manager .........................................76

Settings Configuration Manager Configuration Manager .....................83

Settings Telephone Configuration Manager .........................................85

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Help...........................................................................................................88

Opening Help........................................................................................88

Telephoning .............................................................................................95

Incoming Calls...........................................................................................96

Options during an Incoming Call ..........................................................96

Accepting an Incoming Call ..................................................................98

Rejecting an Incoming Call...................................................................98

Putting a Caller On Hold.......................................................................99

Forwarding Incoming Calls ...................................................................99

Call Waiting Calls ....................................................................................101

Options during a Call Waiting Call ......................................................101

Rejecting a Call Waiting Call ..............................................................102

Accepting a Call Waiting Call..............................................................103

Forwarding a Call Waiting Call ...........................................................103

Switching Off the Call Waiting Tone....................................................104

Outgoing Calls.........................................................................................105

Options for Outgoing Calls .................................................................105

Picking up Receiver and Dialling Telephone Number.........................106

Dialling a Telephone Number with Dial Preparation ...........................107

Initiating an External Call with Calling Line Identity Restriction..........108

Options for Unsuccessful Calls...........................................................109

Initiating Callback when Line is Busy .................................................110

Initiating Callback on No Reply...........................................................112

Initiating a Priority Call when Do-Not-Disturb is Enabled ................... 113

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 3

Call ..........................................................................................................114

Options during a Call .......................................................................... 114

Information about a Call .....................................................................115

Sending DTMF Signals.......................................................................115

Muting a Call....................................................................................... 116

Ending a Call ......................................................................................116

Query Call ...............................................................................................117

Initiating a Query Call .........................................................................117

Ending a Query Call ...........................................................................118

Options during a Query Call ............................................................... 119

Toggling Between Conversations .......................................................120

Ending One of the Two Calls ..............................................................120

Connecting Both Communication Partners ........................................121

Transferring .............................................................................................122

Options for Transferring a Call............................................................122

Transferring with Announcement........................................................123

Transferring without Announcement...................................................124

Placing Call Partner in Waiting Loop ..................................................125

Calling a 3rd Internal Subscriber and Transferring them to an Active Call

Partner................................................................................................126

Conference Call ......................................................................................128

Initiating Conference Calls..................................................................128

Options during a Conference Call ......................................................128

Initiating Toggling Between Conversations during a Conference Call 129

Ending a Call With One of the Conference Call Partners...................130

Connecting Both Conference Call Partners........................................130

Ending a Conference Call Completely................................................131

4 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Hands-Free Calling .................................................................................132

Initiating a Call in Hands-Free Calling Mode ......................................132

Ending a Call in Hands-Free Calling Mode ........................................133

Switching On Hands-Free Calling during a Call .................................133

Switching Off Hands-Free Calling and Returning to Normal Calling ..133

Loudspeaker Listening............................................................................135

Switching On Loudspeaker Listening during a Call............................135

Switching Off Loudspeaker Listening and Returning to Normal Calling ... 135

Ending a Call in Loudspeaker Listening Mode ...................................136

Headset Call............................................................................................137

Initiating Headset Calls.......................................................................137

Ending a Call in Headset Operation ...................................................137

Initiating the Listen-in Function on the Receiver.................................138

Ending the Listen-in Function On the Receiver..................................138

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 5

Contacts and Phone Number Lists......................................................140

Contacts ..................................................................................................141

Searching and Displaying a Contact ..................................................142

Dialling from the Contacts ..................................................................143

Creating a Contact..............................................................................144

Editing a Contact ................................................................................146

Deleting a contact...............................................................................147

Sharing Contacts................................................................................148

Options for Configuring Contacts .......................................................149

Configuring a Link Between an IP Camera and a Contact.................151

Hiding a Contact.................................................................................153

Adding/Removing Favourites .............................................................154

Selecting Contacts for Display............................................................155

Function Key for Contact ....................................................................156

Setting Display Options ......................................................................157

Adopting a Telephone Number from Dial Preparation ........................158

Adopting a Telephone Number from a List of Telephone Numbers....158

Adopting Telephone Numbers to Other Dialogues .............................159

Importing/Exporting Contacts .............................................................160

Redial List ...............................................................................................162

Opening the Redial List ......................................................................162

Dialling from Within the Redial List.....................................................163

Deleting Entries from the Redial List ..................................................163

6 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Call Log ...................................................................................................165

Opening the Call Log..........................................................................165

Dialling from the Call Log ...................................................................166

Deleting Entries from the Call Log......................................................167

Settings Configuration Manager Call log............................................167

Settings Telephone Call log................................................................169

Caller List ................................................................................................172

Opening the Caller List.......................................................................172

Dialling from Within the Caller List......................................................173

Deleting Entries from the Caller List...................................................174

LDAP Client.............................................................................................175

Adding New Account ..........................................................................175

Changing the Permission Level..........................................................177

Synchronizing the Account.................................................................178

Deleting an Account ...........................................................................179

Functions ...............................................................................................180

External Line Transfer (System Telephone) ............................................182

How External Line Transfer Works .....................................................182

Function Key for Exchange Line Transfer .........................................183

Call Waiting .............................................................................................185

Switching Call Waiting On/Off.............................................................185

Function Key for Call Waiting .............................................................186

Do-Not-Disturb ........................................................................................187

Switching the Do-Not-Disturb Function On/Off...................................187

Function Key for Do-Not-Disturb ........................................................188

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Automatic Bandwidth Amplification .........................................................191

Switching Automatic Bandwidth Amplification On/Off.........................191

Function Key for Automatic Bandwidth Amplification .........................192

Boss/Secretary Function (System Telephone) ........................................193

Procedure when Calling the Boss Telephone.....................................193

Switching the Boss/Secretary Function on the Boss Telephone On/Off... 195

Secretary Function Key on the Boss Telephone.................................195

Boss Function Key on the Secretary Telephone.................................197

Follow-Me................................................................................................199

Switching Follow-Me On/Off ...............................................................199

Function Key for Follow-Me................................................................200

Targeted Exchange Line Access (System Telephone)............................202

Initiating Targeted Exchange Line Access..........................................202

Function Key for Targeted Exchange Line Access.............................203

Group Function (System Telephone) ......................................................205

Detailed Information About Group Functions (Call Types) .................205

Logging the Telephone In/Out ............................................................207

Function Key for the Group Function..................................................208

Logging Telephone Out of All Groups.................................................209

Function Key for Logging Out of All Groups.......................................210

Function Key for Displaying the Group State......................................211

Headset Operation..................................................................................214

Switching Headset Operation On/Off ................................................214

Function Key for Headset Operation ..................................................215

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InterCom Announcement/Hands-free calling ..........................................218

How InterCom Announcement Works ................................................218

Performing InterCom Announcement.................................................219

Function Key for InterCom Announcement ........................................220

How InterCom Hands-Free Calling Works .........................................223

Using InterCom Hands-Free Calling...................................................223

Function Key for InterCom Hands-Free Calling..................................224

Switching InterCom Permission On/Off..............................................226

Function Key for InterCom permission ...............................................227

Configuration Switchover (System Telephone) .......................................228

Manual Configuration Switchover.......................................................228

Function Key for Configuration Switchover ........................................229

Macro Function .......................................................................................231

Macro Execution Process...................................................................231

Function Key for the Macro Function..................................................232

Pick-Up....................................................................................................236

Performing Pick-Up ............................................................................236

Pick-Up During a Call .........................................................................237

Function Key for Pick-Up....................................................................238

Power Dialling .........................................................................................240

How Power Dialling Works .................................................................240

Initiating Power Dialling ......................................................................241

Cancelling Power Dialling...................................................................241

Relays (System Telephone) ....................................................................242

Switching Relays On/Off.....................................................................242

Function Key for Switching Relays.....................................................243

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Calling Line Identity Restriction...............................................................245

Switching Calling Line Identity Restriction On/Off .............................245

Function Key for Calling Line Identity Restriction...............................246

Call Forwarding.......................................................................................248

Call Forwarding Variants.....................................................................248

Call Forwarding for Subscribers .........................................................249

Function Key for Switching Off All Call Forwarding for Subscribers...251

Function Key for Call Forwarding for Subscribers ..............................252

Call Forwarding for Subscribers in the PBX .......................................254

Function Key for Call Forwarding for Subscribers in the PBX ............256

Call Forwarding for External Numbers ...............................................259

Function Key for Call Forwarding for External Phone Numbers.........262

Blacklist ...................................................................................................265

Settings Configuration Manager Blacklist...........................................265

Settings Telephone Blacklist...............................................................266

Function Key for Blacklist ...................................................................266

Control by External Apps ........................................................................268

Function Key for Control by External App ..........................................268

Telephone Line........................................................................................270

Function Key for the Telephone Line..................................................270

Announcement Before Answering for Group (System Telephone) .........274

More Information on "Announcement Before Answering" for Group..274

Switching Announcement Before Answering for Group On/Off..........275

Function Key for Announcement Before Answering...........................276

10 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Door Functions (System Telephone).......................................................278

Using the Door function ......................................................................278

Own Telephone Rings (Door Call) – Opening Door............................279

Door Knock – Opening Door ..............................................................280

Function Key for the Door Functions..................................................281

Waiting Field Function (System Telephone)............................................284

Configuring a Waiting Field.................................................................284

Process of Call Acceptance in Waiting Field ......................................285

Switching Waiting Field Reception On/Off..........................................288

Function Keys for a Shared Line ........................................................289

Function Key for Switching Waiting Field Reception On/Off...............292

Speed Dialling .........................................................................................294

Options for Using Speed Dialling Keys...............................................294

Display of the Registration Status.......................................................295

Function Key for Speed Dialling .........................................................296

Local Answering Machine....................................................................299

Local Answering Machine .......................................................................300

Settings Configuration Manager Answering Machine.........................302

Settings Telephone Answering Machine.............................................312

Forwarding a Caller to the Answering Machine ......................................322

Answering Machine Accepts Call – Adopting Call...................................323

Function Key for Readiness....................................................................324

Function Key for Message Forwarding via E-Mail...................................325

Function Key for Call Acceptance Rules.................................................327

Announcement Settings in the Telephone...............................................329

Recording a Call......................................................................................331

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 11

Function Key for Starting Call Recording ................................................332

Function Key for Automatic Call Recording ............................................333

Remote Access Variants.........................................................................334

Configuring Remote Access....................................................................335

Performing Remote Access ....................................................................336

Function Key for Remote Access............................................................338

E-Mail ......................................................................................................339

Settings Configuration Manager E-Mail..............................................340

Settings Telephone E-Mail..................................................................346

Answering Machine List ..........................................................................350

Opening the Answering Machine List.................................................350

Listening to Recordings (Messages, Voice Memos and Call Recordings) 353

Forwarding Recordings (Messages, Voice Memos and Call Recordings)

via E-Mail ............................................................................................354

Dialling from the Answering Machine List...........................................355

Deleting Recordings (Messages, Voice Memos and Call Recordings) ... 356

Function Key for the Answering Machine List ....................................357

Voice Memos...........................................................................................359

Recording Voice Memos.....................................................................359

Listening to Voice Memos...................................................................360

Function Key for Recording Voice Memos .........................................361

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E-Mail and Instant Messaging..............................................................362

E-Mail Account........................................................................................363

Creating an E-Mail Account................................................................363

Configuring an E-Mail Account ...........................................................365

Removing an E-Mail Account .............................................................367

E-Mail ......................................................................................................368

Reading and Replying to E-Mail.........................................................368

Writing and Sending E-Mails ..............................................................369

Instant Messaging ...................................................................................371

Configuring the Instant Messaging App..............................................371

Reading and Replying to an Instant Message....................................372

Writing and Sending an Instant Message...........................................373

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 13

Voice Mailboxes on the PBX ................................................................375

Voice Mailbox ..........................................................................................376

Settings Configuration Manager Voice Mail and Fax Boxes...............378

Settings Telephone Voice Mail and Fax Boxes...................................379

Signalling of Fax Boxes......................................................................380

Automatic Operation...........................................................................380

Function Key for Automatic Operation................................................381

Readiness...........................................................................................382

Function Key for Readiness ...............................................................383

Deputy Function .................................................................................385

Function Key for the Deputy Function ................................................386

Message Forwarding..........................................................................388

Function Key for Message Forwarding...............................................389

Notification via E-Mail .........................................................................390

Function Key for Notification via E-Mail..............................................391

Remote Access ..................................................................................392

Performing Remote Access................................................................393

Function Key for Remote Access .......................................................395

Message List...........................................................................................397

Opening the Message List of a Voice Mailbox....................................398

Opening the Message List of a Fax Box.............................................400

Listening to Messages........................................................................402

Distributing Messages ........................................................................403

Dialling from the Message List ...........................................................405

Sending a Telefax as E-mail...............................................................406

Deleting Messages from the Message List.........................................407

Function Key for Opening a Message List..........................................408

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Announcements ......................................................................................411

Recording an Announcement.............................................................411

Switching Your Own Announcement On/Off.......................................412

Deleting an Existing Announcement...................................................413

Voice Memos...........................................................................................415

Recording Voice Memos.....................................................................415

Listening to Voice Memos...................................................................416

Distributing Voice Memos ...................................................................417

Deleting Voice Memos ........................................................................418

Function Key for Recording Voice Memos .........................................418

Archive ....................................................................................................421

Moving a Message into an Archive.....................................................421

Opening an Archive............................................................................421

Deleting Messages from the Archive..................................................422

Settings ..................................................................................................423

Providers and PBXs................................................................................424

Management Configuration Manager Providers and PBXs................426

Management Telephone Providers and PBXs....................................427

Settings Configuration Manager Providers and PBXs........................428

Settings Telephone Providers and PBXs............................................451

Accounts .................................................................................................474

Management Configuration Manager Accounts .................................475

Management Telephone Accounts .....................................................476

Settings Configuration Manager Account...........................................477

Settings Telephone Account...............................................................489

Function Key for Use of an Account...................................................500

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Network ...................................................................................................502

Settings Configuration Manager Ethernet ..........................................502

Settings Telephone Ethernet ..............................................................513

Settings Bluetooth (only COMfortel 3600 IP)......................................526

Function Key for Bluetooth .................................................................527

Sound......................................................................................................529

Settings Configuration Manager Sounds............................................531

Settings Telephone Sounds................................................................534

Settings ringtone.................................................................................538

Function Key for the Ringtone............................................................538

Display ....................................................................................................540

Settings Configuration Manager Display ............................................540

Settings Telephone Display ................................................................544

Function Key for the Idle State (Sleep)...............................................550

Apps, Running Services and Storage Use ..............................................551

Emergency numbers ...............................................................................553

Location...................................................................................................555

Settings Configuration Manager Location ..........................................555

Settings Telephone Location ..............................................................556

File Manager ...........................................................................................558

Managing Data in the File Manager ...................................................558

IP Camera ...............................................................................................560

Management Configuration Manager IP Camera...............................561

Management Telephone IP Camera...................................................562

Settings Configuration Manager IP Camera.......................................563

Settings Telephone IP Camera...........................................................567

Function Key for an IP Camera ..........................................................571

16 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Permissions.............................................................................................573

Settings Configuration Manager Permissions ....................................574

Settings Telephone Permissions ........................................................576

Function Keys .........................................................................................579

Settings Configuration Manager Function Keys .................................579

Settings Telephone Function Keys .....................................................580

Security ...................................................................................................582

Settings Configuration Manager Security...........................................582

Settings Telephone Security...............................................................583

Language on the Telephone....................................................................589

Settings Configuration Manager Telephone language........................589

Settings Telephone Telephone Language ..........................................589

App Accounts..........................................................................................590

Date and Time.........................................................................................593

Settings Configuration Manager Time and Date.................................593

Settings Telephone Time and Date.....................................................595

Telephone Information.............................................................................598

Using the Configuration Manager.......................................................599

Using the Telephone...........................................................................599

External Control ......................................................................................600

Receiving Action URLs (HTTP-Requests)..........................................600

Settings Configuration Manager External Control ..............................602

Settings Telephone External Control ..................................................603

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 17

Service and Maintenance .....................................................................606

Backup and Reset...................................................................................607

Settings Configuration Manager Backup and Reset...........................607

Settings Telephone Backup and Reset............................................... 611

Downgrading the Telephone...............................................................613

Update and Provisioning.........................................................................615

Settings Configuration Manager Update and Provisioning.................617

Settings Telephne Update and Provisioning.......................................625

Procedure in Case of Firware Update Problems................................636

Remote Configuration .............................................................................638

Configuring the Telephone Remotely with ARA Server via the Internet ... 638

Storage....................................................................................................640

Removing and Mounting an SD Card.................................................640

Erasing a data storage device ............................................................641

Shutting Down and Restarting the Telephone.........................................642

Extending the Telephone Functionality ...................................................643

Settings Configuration Manager Online Shop ....................................644

Settings Telephone Online Shop ........................................................645

Service Data............................................................................................646

Recording the Network Data Stream ..................................................646

18 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Glossary.................................................................................................648

Glossary ..................................................................................................649

A .........................................................................................................649

B .........................................................................................................650

C .........................................................................................................650

D .........................................................................................................652

E .........................................................................................................655

F .........................................................................................................656

G.........................................................................................................657

H .........................................................................................................658

I...........................................................................................................659

J..........................................................................................................660

K .........................................................................................................661

L..........................................................................................................661

M.........................................................................................................662

N .........................................................................................................663

O.........................................................................................................664

P .........................................................................................................665

Q.........................................................................................................668

R .........................................................................................................668

S .........................................................................................................669

T .........................................................................................................672

U .........................................................................................................673

V .........................................................................................................674

W ........................................................................................................676

Abbreviations ..........................................................................................677

Index.......................................................................................................681

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 19

About this Manual

Auerswald GmbH & Co. KG, 38162 Cremlingen, 2017

Trademarks

Android and Google search are trademarks of Google, Inc. Microsoft, Windows and ActiveSync are registered trademarks of the Microsoft Corporation in the U.S.A. and/or other countries. All other trademarks mentioned are the property of the corresponding manufacturer.

Licences

The software included in this product contains parts of copyrighted software that is subject to the GPL, the LGPL or other licences. You find the licences under Impostazioni > Informazioni telefono > Note legali > Licenze

open source

Manuals

You find the Instructions and the Quick Guide on the Internet. After a firmware update you usually require up-to-date manuals. You find these on the Internet.

20 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Basic Knowledge

This section provides a general overview of the telephone and the integrated Configuration Manager. Here you will find a description of the keys, displays and connections, and an overview of elements and symbols used on the home screen. General operating instructions for adjusting telephone settings are also included as well as an overview of the apps that are installed on the telephone. Furthermore, there is an overview of how to open and to use the Configuration Manager. You can also find information about how to use the help function.

Topics

– Device Overview (page 22) – Display Elements (page 42) – Apps (page 52) – Indroduction to the Operation (page 62) – Configuration Manager (page 71) – Help (page 88)

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 21

Basic Knowledge

Device Overview

The device has a display with touch function and a variety of keys (some with LED). Therefore, the device may be operated via display and key control.

The COMfortel 1400 IP also has a display LED. The display LED shows the operating condition of the telephone and missed calls, depending on the settings of the LED.

The COMfortel 3600 IP is equipped with a display LED and additional sensors which provide automatic adjustment of the display lighting and gesture control.

Keys and LEDs

The next figure shows the keys and LEDs on the COMfortel 1400 IP.

22 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Basic Knowledge

Device Overview

A Microphone key with LED

BKeypad

C Contact/telephone book key

DDisplay LED

E Programmable function keys with LEDs

F Message key with LED

G Redial list key

HQuery key

I Delete key

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 23

Basic Knowledge

Device Overview

J Back key

K Directional pad

L Menu key

M Home key

N Hook key

O Minus key

PPlus key

Q Loudspeaker key with LED

The next figure shows the keys and LEDs on the COMfortel 2600 IP.

24 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Basic Knowledge

Device Overview

A Microphone key with LED

BKeypad

C Contact/telephone book key

D Programmable function keys with LEDs

E Message key with LED

F Redial list key

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 25

Basic Knowledge

Device Overview

G query key

H Back key

I Directional pad

J Menu key

K Home key

L Hook key

M Minus key

NPlus key

O Loudspeaker key with LED

The figure below shows the keys and LEDs on the COMfortel 3600 IP.

26 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Basic Knowledge

Device Overview

A Microphone key with LED

BKeypad

C Proximity sensor

DDisplay LED

E Brightness sensor

F Contact/telephone book key

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 27

Basic Knowledge

Device Overview

G Programmable function keys with LEDs

H Message key with LED

I Redial list key

JQuery key

K Back key

L Directional pad

M Menu key

N Home key

O Hook key

P Minus key

QPlus key

R Loudspeaker key with LED

Keypad

Use the keypad to dial phone numbers and to enter digits and letters. Press the digit keys one or more times until the character appears. The assignment is listed in the table below.

Key Assignment

11-/@+

2abc2ABC ä Ä

3 def3DEF

4 ghi4GHI

5jkl5JKL

28 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Key Assignment

6 mno6MNOöÖ

7pqrs7PQRSß

8 tuv8TUVüÜ

9 wxyz9WXYZ

0 Space.,0:’“?¿!¡_

* * ( ) [ ] < = > « » ^ ´ ` ~ \\\\\\\{ \\\\\\\}

# #%&§£$Euro symbol

Determined Function Keys

Microphone key with LED

• Switches the microphone off (mute) and on again.

Basic Knowledge

Device Overview

• The key's LED blinks red as soon as the microphone is switched off.

Loudspeaker key with LED

• Switches the speaker on during a call.

• Press the key twice to switch on hands-free calling.

• The key's LED lights up in red as soon as loudspeaker listening is

switched on.

• The key's LED blinks red as soon as hands-free calling is switched on.

Plus key

• Increases the volume of the ringer, receiver, or loudspeaker, depending

on operating mode.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 29

Basic Knowledge

Device Overview

Minus key

• Reduces the volume of the ringer, receiver, or loudspeaker, depending

on operating mode.

hook key

• Starts/ends headset calls or calls in hands-free calling mode.

Contact/telephone book key

• Opens the contacts stored in the telephone.

Message key with LED

• Opens the caller list, message list and answering machine list.

• Starts the Instant Messaging app.

• The key's LED indicates the presence of new (red blinking) or previously

viewed (continuous red) entries.

redial list key

• Opens the redial list.

query key

• Initiates a query call.

30 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Basic Knowledge

Device Overview

Programmable Function Keys

The basic version of the telephone provides 10 (COMfortel 1400 IP) or 15 (COMfortel 2600/3600 IP) programmable function keys, which the user simply presses to execute the functions configured on them. Each function key has a multi-colour LED that indicates its status, based on its assignment.

Note: In addition to the programmable function keys with LEDs on the right of the device, you can use widget functions to create up to 10 touch function keys on the home screens and the favourites bars.

Up to three COMfortel Xtension300 key extension modules (not included in the delivery) can be attached to the COMfortel 2600/3600 IP to add freely programmable function keys. Modules are attached to the right-hand side of the telephone. When the maximum number of modules has been installed, 105 freely programmable function keys are available.

The programmable function keys can each be defined twice (on two levels). You can configure how to access the second level of the function keys (Shift). Using the Shift key to access the second set of functions ("2nd level") is always enabled. If you want to use this method, you must assign the Level 2 function to one of your function keys. The "Double-click for shift" (300 ms) method can be disabled if it is not required (see chapter Settings > Function key > Settings Configuration Manager Function keys).

Menu Key for Opening the Menu

The menu can be accessed via the Menu key.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 31

Basic Knowledge

Device Overview

Use the menu for quick access to notifications and system settings. Depending on from where it is opened, the menu offers a list of options which are available from there. The following options are available in the main menu:

Notifications

To open the notifications window, press the menu key and tap on Notifiche.

Settings

Press the menu key and tap on Impostazioni to open a selection list in which you can make different system settings.

Manage apps

Select the app by pressing the menu key and tapping on Gestisci applicazioni. You will have access to information and be able to manage the app:

• Information: Archiviazione and Cache

• Actions: Termina,disattiva and Cancella dati

Wallpaper

By pressing the menu key and tapping on Sfondo, you can select the desired wallpaper for the home screens from the gallery, the live wall papers or the wallpapers.

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Basic Knowledge

Device Overview

Using the Home and Back Keys for Navigation

Home key

• Displays the home screen on the display. Previously started actions will

continue in the background.

Back key

• Returns you to the most recently opened screen and ends the current

action.

Delete key (only COMfortel 1400 IP)

Delete key

• Deletes the last character in front of the cursor.

Directional Pad

The directional pad helps you navigating on the display and thus to use the keys to operate the telephone.

Press an arrow key on the directional pad to start key-based operation of the display and to enable the elements. Press the OK key on the directional pad to select the enabled element and run its function.

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Basic Knowledge

Device Overview

Elements on the screen change their background colour to indicate their state:

• light blue: An element is displayed with light blue border if it was selected using the direction keys.

•grey: The selected element is locked and cannot be selected by pressing the OK key.

Message Key LED

The message key LED shows the new entries in lists. The LED can be configured. Either it lights only if entries are not read yet, or if they are read but not deleted yet. If you find the LED signals disruptive or annoying, they can be switched off.

Proceed as follows for configuration:

• Using the Configuration Manager (page Impostazioni > Dispositivo > Schermo)

• Using the telephone (page > Impostazioni > Dispositivo > Schermo)

Display-LED (only COMfortel 1400 IP and COMfortel 3600 IP)

The display LED signals the operational state of the telephone, missed calls and new messages. You can select different settings (see chapter Settings > Display > Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP).

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Device Overview

Sensors (only COMfortel 3600 IP)

Brightness sensor

If the automatic brightness adjustment function is switched on, the brightness sensor is used to adjust the display lighting to the brightness of the telephone's surroundings. The user can choose to either set te required brightness manually or switch to automatic adjustment (see chapter Settings > Display > Setting the Brightness of the Display).

Proximity sensor

The proximity sensors detect for example user proximity or a motion in front of the telephone. The sensitivity of the proximity sensors can be set (see chapter Settings > Display > Setting the Sensitivity of the Proximity Sensor (only COMfortel 3600 IP)). This can be used to exit the power save mode or the ring signal during a call via waving (see chapter Settings > Sound > Switching Silence on User Proximity On/Off (only COMfortel 2600 IP)).

Display

The following image shows the telephone display with an open home screen.

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Basic Knowledge

Device Overview

AStatus bar

B Home screen with a free area for adding apps and widgets

C Favourites bar with a free area for adding apps and widgets

D Status Info

ECall log

F Contacts

GApps

HBrowser

Using the Touch Function of the Display

Note the basic safety information below.

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Device Overview

Caution: Improper cleaning or operation can damage or destroy the display.

• Keep the display clean. To do this, use a soft, dry cloth (for COMfortel 3600 IP in the scope of delivery).

• To operate the telephone, use your fingers. Under no circumstances use pointed objects on the display (e.g. ballpoint pens or pencils).

• Never apply force or excessive pressure when touching the display.

Important: Electrostatic discharge or moisture may cause the display to malfunction.

• Avoid contact with other electrical equipment.

• Only clean the display with the dry cloth supplied.

Notes:

Remove the protective film from the display before use. The display reacts most effectively to fingertip control. The display enters its idle state when the telephone is not used for a

certain amount of time. To bring the display out of the idle state, press any key.

The actions listed below are available on the display:

Selecting, Opening, etc.

Tap on the corresponding position on the display briefly with your fingertip

(e.g. symbol, button, list entry).

... to select, open, start, emphasise, mark, or switch on/off.

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Basic Knowledge

Device Overview

Selecting Elements, Opening Settings

Touch and hold the corresponding place on the display (e.g. symbol,

button, list entry, free area on the home screen).

... as a preparation for moving or deleting elements (apps, shortcuts, widgets).

... for opening additional settings e.g. wallpaper for the home screens.

Moving and Deleting Elements, Scrolling

Use your fingertip to drag the element up, down, right, or left across the

display ...

... to move elements (e.g. to the home screen, to the Delete symbol).

... to scroll one screen at a time (up/down, right/left).

Fast Scrolling, Scrolling through Web Pages

Swipe quickly with your fingertip to the top, bottom, right, or left...

... to quickly scroll through a list.

... to scroll through the home screens.

... to scroll through web pages.

Tap on the display with your fingertip ...

... to immediately stop fast scrolling.

In some alphabetically ordered lists (e.g. Contacts) the symbol is displayed on the right. Drag the symbol upwards or downwards to scroll to the letter.

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Device Overview

Overview of Connections

The next figure shows the connections on the bottom side of the COMfortel 1400 IP.

A Receiver socket

B Headset socket

C Micro SD card slot

D Network cable socket (PoE)

EPC socket

The next figure shows the connections on the bottom side of the COMfortel 2600 IP.

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Basic Knowledge

Device Overview

A Network cable socket (PoE)

BPC socket

C data storage device slot

D Headset socket

E Receiver socket

F Socket for key extension module

The next figure shows the connections on the bottom side of the COMfortel 3600 IP.

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A Network cable socket (PoE)

BPC socket

Note: The upper USB port, as seen from the bottom side of the telephone, is exclusively intended for the Bluetooth dongle.

Basic Knowledge

Device Overview

CUSB socket

D SD/SDHC card slot

E Headset socket

F Receiver socket

G Socket for key extension module

H Power supply socket

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Basic Knowledge

Display Elements

The telephone's display has a range of different display elements. The main home screen, with the status information widget, is the starting point for using the telephone and can be customised to suit your particular requirements. The status bar tells the user about the telephone's status at any time. The notification window, which can also be opened via the status bar, displays warnings and other information.

home screens

The main home screen is displayed after the telephone starts up, and any key was pressed. This home screen is the starting point for operating the telephone service using the display. A number of useful display elements, for example the status information widget, are already provided.

To display another home screen, use your fingertip to drag the home screen to the right or to the left.

Five different home screens are available. They are arranged side by side.

You can add apps and widgets to customise your home screens to suit your own particular requirements.

If you have exited a home screen by using the telephone, you can use the navigation keys (home and back keys) to return to it at any time.

Apps and Widgets on the home screens

When the telephone is supplied, some apps and widgets are already present on the main home screen and the left-hand favourites bar.

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Basic Knowledge

Display Elements

Displays information (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone).

Opens the call log.

Opens the contact list.

Open an overview of all the apps and widgets installed on the telephone.

Opens the browser so you can access the Internet.

Adding Apps and Widgets

You can add apps and widgets to customise your home screens to suit your own particular requirements.

Notes:

The apps and widgets you add to the home screens are only displayed on the home screen to which they were added.

Apps and widgets which you add to the favourite bars are displayed on every home screen.

Proceed as follows:

• Using the telephone

1. Tap on .

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Basic Knowledge

Display Elements

2. If necessary, use your fingertip to drag the display to the right to search an app or a widget.

Note: Tap on Applicazioni or Widget to move quickly between the screens.

3. Touch and hold down the app or the widget.

Each home screen appears in a separate window.

4. Drag the app or the widget to the window and then release it.

Moving or Deleting Apps and Widgets

To keep the home screens clear and easy to read, you can arrange or delete the apps and widgets.

Proceed as follows:

• Using the telephone

1. Touch and hold the symbol that you want to move or delete.

The symbol is displayed at the top of the display.

2. Continue to hold the symbol and ...

•Move: ... drag the symbol to the location on the home screen.

Release the symbol.

• Move to another home screen: ... drag the symbol to the screen

margin to toggle between the home screens.

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Display Elements

Release the symbol when you reach the home screen you want.

• Create folders: ... quickly drag the symbol to another symbol on the

home screen.

Release the symbol. To rename a folder, tap on its name.

•Delete: ... drag the symbol to the symbol at the top of the home

screen. The symbol changes to red.

Release the symbol.

Touch Function Keys on the home screens

Touch function keys

In addition to the programmable function keys with LEDs on the right of the device, you can use the Functions widget to create up to 10 touch function keys on the home screens and the favourites bars.

Notes:

The touch function keys you add to the home screens are only displayed on the home screen to which they were added.

The touch function keys you add to the favourites bars are displayed on every home screen.

The function key assignment option opens automatically when you add the Functions widget to a home screen or a favourites bar. You find more detailed information about setting up and using function keys in the Functions> Function name > Set up and use function key section.

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Basic Knowledge

Display Elements

After a touch function key has been assigned, a symbol will appear to identify the selected function. A symbol that is crossed out indicates a function that has been disabled. A luminous, coloured dot on the right under the symbol represents a luminous LED. An animated, coloured dot to the right below the symbol represents a blinking LED.

Tap on the function symbol to run the stored function.

Important: Some functions are only available when used on a PBX. These functions must first be configured in the PBX. It may be necessary to grant permission to use the functions.

The following functions can be assigned to the touch function keys:

Symbol Function

TAM announcement

Disponibilità ST

E-mail ST

Interrogazione remota ST

Registrazione automatica chiamate ST

Apri ST

Avviso di chiamata

Protezione chiamate

Follow-me

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Symbol Function

Linea comune (shared line)

Gruppi

Funzione gruppo OFF

Stato gruppo

Funzionamento ricevitore

Autorizzazione InterCom

Suoneria

Configurazione

MWI

Basic Knowledge

Display Elements

Pick-up

Relè

Soppressione numero telefonico

Call forwarding, external number

Blacklist

Reindirizzamento chiamate partecipanti (part.)

Reindirizzamento chiamate partecipanti (part.) nel centralino

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Basic Knowledge

Display Elements

Symbol Function

Disattiva reindirizzamento chiamate partecipanti (tutte)

Testo prima della risposta

Funzioni porta

URL

Funzionamento automatico casella vocale

Disponibilità casella vocale

E-mail casella vocale

Interrogazione remota casella vocale

Apri casella vocale

Sostituto casella vocale

Inoltro casella vocale

Composizione rapida

Status Bar

The status bar at the top of the home screen indicates the state of the telephone at any time.

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Display Elements

Left Side and Notification Bar

On the left of the status bar, symbols for current notifications are displayed. In addition to the symbols, an explanation text is displayed in the notification bar.

Touch and hold the status bar and drag it downwards to open it up. Press the Backspace key or drag the notification bar upwards to close it again.

Note: If you were having a telephone conversation and, for example pressed the Home key to switch to the home screen, you can tap the information text in the notification bar to return to displaying your on-going conversation.

Middle

The calendar week, the date stored in the telephone, and the time are displayed in the middle of the status bar.

• Calendar week: CW and week number, e.g. CW 9

• Date: Abbreviation of the weekday, day in the D format and abbrevi- ation of the name of the month, e.g.Fri. 2. Mar

• Time: Format: hh:mm, e.g.11:20

Note: You can set the date and time of the telephone under > Impostazioni > Sistema > Data e ora.

Right side

The following system symbols are displayed on the right of the status bar:

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Basic Knowledge

Display Elements

Symbol Function

Account error: No account or default account not registered.

Answering machine / voice mailbox switched on

Answering machine full

Do-not-disturb enabled

Call forwarding enabled

Headset operation enabled

ringtone off

Network error

Power supply error: Insufficient power supply for key extension modules (only COMfortel 2600/3600 IP)

Screen lock enabled

Alarm enabled

Show additional symbols

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Display Elements

Status Info

By default, the status info widget is displayed on the home screen. It displays information (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone).

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Basic Knowledge

Apps

Apps are application programs which are installed on the telephone. Apps are used to control functions or set up the telephone.

The telephone is delivered with a variety of preinstalled apps. You can download apps from the Internet to add new functions to your telephone.

Important: If you install additional apps, the telephone's functionality may be affected, including loss of use. When the Auerswald service team or specialised dealer checks the telephone, it is reset to its factory settings. This process removes any previously installed applications and data, so these must then be reinstalled separately.

Not every available app is compatible with your telephone. Some apps will only have limited functionality, or cannot be used. This particularly applies to apps which require the following functions, sensors or networks:

• compass

• camera

• accelerometer

• position sensor

• temperature sensor

• air pressure sensor

• humidity sensor

• access to the SIM card

• SMS functionality

• 3G/GSM mobile phone network

• WLAN/WiFi network

Tap on to display all the apps and widgets installed on the telephone.

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Apps

Setup Assistant

The setup assistant will start automatically the first time the telephone is used.

Note: You can also use the Setup assistant while you are using the telephone. Tap on > Impostazioni > Assistente configurazione, to open the Setup assistant.

Use the Setup assistant to make the following basic settings:

• Con ricerca centralino: You can search the network for PBXs that could be used as an account.

• Con profilo provider: You can create an account using one of the offered provider profiles.

• Indica il provisioning server: You can enter the URL of a special provisioning server for automatic configuration with the help of a provisioning file.

• Configura manualmente: This closes the Setup assistant and opens the Impostazioni app.

• Salva il backup dei dati nel telefono: You can select a backup file to restore the configuration and other data.

Telephony App

You can use the telephony app to make telephone calls. The telephony app starts automatically when you begin a telephone conversation.

The toolbar and other elements are displayed on the telephone's display.

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Basic Knowledge

Apps

Elements

• Selection window: The dial window opens when you press the Hook

key or the Loudspeaker key, or when the receiver is picked up. In the dial window, you can select the VoIP account and a phone number, or enter them in dial preparation. Additionally, a contact list (internal or external) is displayed from which you can select the subscriber.

• Business cards: Any data stored in the contacts for a call partner will be displayed on a business card when a call is incoming, during call preparation, and during the call itself. The active business card also contains information about the duration of the call, the account that was used, and any call forwarding that was completed. The business card of a held call shows the name of the call partner, the duration of the call, and the hold duration.

Notes:

The element that is associated with the toolbar is active.

Elements have various outline colours: green for the active element, light blue for an element that requires attention, and grey for an element that is shown only for information purposes.

Toolbar

The following symbols are displayed for standard functions:

Symbol Function

Ends dial preparation.

Opens the telephone's contacts.

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Symbol Function

Switches off calling line identity restriction. This symbol will appear when calling line identity restriction is switched on (phone number is not displayed).

Switches to alphanumerical.

Switches to numerical.

Switches on calling line identity restriction. The symbol is displayed if calling line identity restriction is switched off (phone number is displayed).

Displays the external contact list and dial an external account (external dial tone).

Shows the internal contact list. Only internal numbers can be dialled.

Calla the subscriber with the phone number in dial preparation.

Basic Knowledge

Apps

Starts a callback (CCBS and CCNR).

Adds the phone number to the telephone's contacts.

Deletes the most recently entered digit.

Deletes all previously entered digits and dial a new phone number.

Ends the call.

Answers the call (hands-free calling mode).

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Basic Knowledge

Apps

Symbol Function

Turns off the ringtone.

Forwards a call you did not answer (call deflection).

Forwards the call to the answering machine.

Rejects a call.

Transfers a call.

Starts a query call.

Cancels the starting of a query call.

Connects the active call with the most recently held call.

Puts an external call partner into the waiting loop.

Starts a conference call.

Connects both conference call partners who are in a threeway call with you and leave the call.

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Symbol Function

Ends the call with the call partner who joined first (active business card), ending the three-way call.

Starts a query call with the call partner who joined most recently (active business card), ending the three-way call.

Ends a three-way call with both partners.

Picks up a call that is coming in to another internal telephone.

Terminates the current action.

The following symbols are displayed for door functions:

Basic Knowledge

Apps

Opens the door that is knocking or with which there is an existing call connection.

Turns the stairwell light on.

All Apps

Tap on to display all the Apps and Widgets installed on the telephone.

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Basic Knowledge

Apps

Opens the answering machine (optional, see chapter Local Answering machine).

Opens an app to download or update apps from a provisioning server.In the factory settings, the telephone accesses the Auerswald provisioning server via the Internet. For information about available apps contact your system administrator.

Starts an app so you can access the Internet.

Opens an app which synchronises the calendar and your contacts (fee payable for activation see chapter Service and Maintenance > Extending the Telephone Functionality).

View and edit items that were downloaded via the browser.

Starts an app for sending and receiving e-mail.

Opens a selection list in which you can configure or run apps.

Opens a selection list in which you can configure the certain telephone functions.

Important: Some functions are only available when used on a PBX. These functions must first be configured in the PBX. It may be necessary to grant permission to use the functions.

Note: You can configure the structure of the telphones functions. The upper list shows only one of the possible alternatives.

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Starts an application for assigning certain functions to the function keys.

Important: Some functions are only available when used on a PBX. These functions must first be configured in the PBX. It may be necessary to grant permission to use the functions.

Starts an application for viewing and managing images.

Starts an app for sending and receiving SIP text messages

Important: Instant Messaging is only available if you are using the COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX PBXs. The PBX must be running a firmware version as of

6.4A to support this app.

Apps

Starts an app for displaying the IP camera on the display (fee payable for activation, see chapter Service and Maintenance > Extending the Telephone Functionality)

Opens the calendar with the overview of events. You can also enter new events or a series of events.

Opens the telephone's contact list and the call log.

Starts an app for listening to and managing music.

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Basic Knowledge

Apps

Starts the calculator app for performing standard calculations such as addition, subtraction, multiplication, and division

Opens the call log.

Starts an app which displays the time on the display. You can also switch on an alarm clock or use the stopwatch function here

Installing Additional Apps

Installing apps is easy in the App Shop (see Introduction to the Telephone > Apps> All Apps> App Provisioning section).

In the App Shop you can install apps of unknown origin, which you obtained, for example, via the App Shop, from web pages, e-mails or other sources, on your telephone.

Caution: Apps and files downloaded from the Internet may contain viruses which can damage your telephone.

• To protect your telephone and your personal data, we strongly recommend you only download apps and files from trustworthy sources.

Note: Click > Impostazioni > Dispositivo > Applicazioni > Gestisci applicazioni > Tutto > < app name > to

check, which of your telephone's functions and which personal data an app can access.

To install apps of unknown origin:

1. Go to > Impostazioni > PERSONALE > Sicurezza > Amminis- trazione dispositivo and click the Origini sconosciute check box.

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2. Use the App Shop to install a file manager, e.g. ES File Explorer.

Notes:

File managers can find and install files in *apk format that are stored on the memory card.

You find sources for downloading apps on the Internet under the search string apk download. Copy the files (*.apk) from your PC onto the data storage device. Use the file manager installed on the telephone to install the files.

Alternatively you can also search the files with the browser in the telephone, and download them. After you have finished downloading the files, tap on Downloads to display them in a list. Then tap on a file to start installing it.

Apps

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Basic Knowledge

Indroduction to the Operation

The introduction to the operation contains information about the operation of the function keys, the Android keyboard, the entry and selection fields and information about different lists.

Function Keys

The telephones provide 10 (COMfortel 1400 IP) or 15 (COMfortel 2600/ 3600 IP) programmable function keys with LED. This keys can each be defined with two functions (on two levels). In addition, touch function keys can be created on the display and can each be defined with one function.

Up to three COMfortel Xtension300 key extension modules (not included in the scope of delivery) can be attached to the COMfortel 2600/3600 IP to add programmable function keys. The modules are mounted on the right-hand side of the telephone. On each module 30 programmable function keys with LED are available.

Proceed as follows:

• Using the Configuration Manager

• Using the telephone

Using the Configuration Manager to Configure a Function Key

1. Open the page > Tasti funzione.

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Indroduction to the Operation

Basic Knowledge

2. Only COMfortel 2600/3600 IP: In the Selezione tasto list field, select the key extension module whose keys you want to define.

Note: Only COMfortel 2600/3600 IP: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.

3. Via the tabs you can configure the key level of the function key (first or second key level), or if you want to configure a touch function key.

Note: Not every function supports the configuration of a touch function key.

4. In the list field next to the function key to be defined, select the function.

Note: To change the settings for a function key that already has a function assigned to it, click that key.

The current settings for the key assignment are shown in the display.

5. In the Descrizione entry field, enter a description for the key.

Note: The key description is used for printing the label and for the displaying in the telephone.

6. In the Operazione list field, select one of the following options, if available for the function in question:

commuta: Press the key to switch the function on or off.

attiva: Enables the function.

disattiva: Disables the function.

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Basic Knowledge

Indroduction to the Operation

7. In the Livello autorizzazione list field, select one of the following options, if available for the function in question:

Utente: The function key can be changed by users, sub-administrators and administrators.

Subamministratore: The function key can only be changed by subadministrators and administrators.

Amministratore: The function key can only be changed by administrators.

Note: Possible further settings are described in the chapter of the corresponding function.

Using the Telephone to Configure a Function Key

1. Tap on > Tasti funzione.

2. Press the function key you want to define.

The LEDs of the function keys that are already assigned on one level light up yellow. If a function key is assigned on both levels, the LED is red.

Note: Only COMfortel 2600/3600 IP: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.

3. Tap on the function.

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Basic Knowledge

4. In the Operazione list field, select one of the following options, if available for the function in question:

commuta: Press the key to switch the function on or off.

attiva: Enables the function.

disattiva: Disables the function.

5. If available for the function in question, you can,next to entering the number or subscriber, also select one by tapping on .

6. Tap on Assegna.

7. Tap on Esci.

Note: Possible further settings are described in the chapter of the corresponding function.

Android Keyboard (Screen Keyboard)

Use the screen keyboard to can enter text. Some apps open the keyboard automatically. In other apps, you can call the keyboard by tapping on the place where you want to enter the text.

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Basic Knowledge

Indroduction to the Operation

A Touch and hold to enter alternative letters or characters

B Tap to enter letters

C Touch and hold to display input and keyboard settings

D Tap to enter a suggestion

Note: Alternatively you can use the keypad to enter letters. Press a key on the keypad repeatedly to display a series of characters available with that key. The last character to be displayed is the one that is inserted.

Moving the Insertion Point

• Tap on the place where you want to enter the text. The insertion point

blinks in the new position and an arrow is displayed under it. Drag the arrow to move the insertion point.

Selecting Text

• Touch and hold or tap twice on the text. The next word is highlighted and

an arrow appears at both ends of the selection. Drag the arrows to change the selection. The arrow disappears after a short time. Touch the text once more to display it again.

Deleting Text

• Tap on to delete the selected text or characters before the

insertion point.

Entering Capital Letters

• Tap once on the "shift key" to write a letter as a capital letter. Once

you have entered the letter, lower case letters are used again.

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Indroduction to the Operation

Basic Knowledge

Activating the Caps Lock Key

• Tap twice on the "shift key" or touch and hold down the "shift key",

so that the symbol changes to . Touch the shift key again to switch back to lower case letters.

Cutting, Copying, Pasting

• Select the text you want to edit. Tap on Modifica and select one of the

following options:

– Seleziona tutto Selects the entire text in the entry field. –Taglia Cuts the selected text. –Copia Copies the selected text. – Incolla Inserts the copied text at the insertion mark.

Entering Numbers and Special Characters

• Tap on ?123 to input numbers and special characters. To enter other special characters, tap on =\<. Tap on ABC to return to inputting letters.

Selecting your Language

Go to > Impostazioni > PERSONALE > Lingua e immissione > Tastiera e metodi di immissione > Tastiera Android > Lingue comandi

to select a number of different languages for the Android keyboard.

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Indroduction to the Operation

Entry and Selection Fields

element function

An empty entry field normally provides an opportunity for you to enter a name or number.

Tap on the entry field and enter the text.

Notes:

Any text already present in the entry field is overwritten by the text you input.

Under > Impostazioni > PERSONALE > Lingua e immissione > Dizionario personale you find a dictionary in which you can enter the words you use frequently. These words can then appear as suggestions when you are entering text.

To change an existing entry, select the entry you want to edit. Tap on Modifica and select one of the following options:

• Seleziona tutto: Selects the entire text in the entry field.

•Taglia: Cuts the selected text.

• Copia: Copies the selected text.

•Incolla: Inserts the copied text at the insertion mark.

To input a network address, tap on the entry field and use the keypad to enter a network address.

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element function

Some functions have list fields, in which you can choose from the available options. The selected setting is displayed in the list field. Tap on the list field to display the options.

Some functions have radio button,s in which you can choose different settings. The selected setting is marked by coloured dot.

Tap on an option to enable it. The previous selection is disabled at the same time.

Use the check boxes to enable or disable the settings and functions. An empty check box means "off", a symbol (e.g. check, X)in th check box means "on".

Tap on the check box to enable or disable the setting or function.

Use the sliders to make infinitely variable settings (e.g. volume). The position of the slider identifies where the setting is.

Indroduction to the Operation

Basic Knowledge

Drag the slider to the left to reduce the value. Drag the slider to the right to increase the value.

Use the toggle button to enable or disable the function. Drag the toggle button onto "ON" to enable the function. Drag the toggle button onto "OFF" to disable the function.

Alternatively, tap on "ON" or "OFF" to enable or disable the function.

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Indroduction to the Operation

Lists

Settings and functions are often displayed in the display as lists. Tap on an entry in the list to select a setting or a function.

Note: If the symbol is shown after a table entry, you can tap on the entry to open a dialogue.

Sorting Function Lists

When a function list is visible you can sort it by pressing the Menu key:

• Disponi in ordine alfabetico: The functions are displayed in alphabetical order.

• Ordina per gruppo: Some functions are brought together to form function groups. The functions and function groups are displayed in alphabetical order. Tap on to display the individual in a functional group so you can select one.

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Configuration Manager

The Configuration Manager provides an easy way for you to set up the telephone on your computer. The Configuration Manager can be accessed via the integrated web server in the telephone. The PC you need for doing this must either be connected directly to an Ethernet port on the telephone or be in the same network.

Opening the Configuration Manager

You can open the Configuration Manager using one of the recommended browsers and the telephone's IP address.

To open the Configuration Manager during operation as a system telephone, you must first log in to the telephone. You can log in at the following authority levels:

• Administrator

• Sub-Administrator

• User

Note: As sub sections of the system telephone can be locked by the

administrator, it is possible that you cannot make all the settings in the telephone if you register as user or sub-administrator (see Settings> Permissions).

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Configuration Manager

Opening the Configuration Manager when Operating the System Telephone as an Administrator

Requirements:

• PC with min. screen resolution: 1024 x 768

• Recommended browsers: Mozilla Firefox, Google Chrome (current

version)

• Telephone is system telephone on the PBX

• Knowledge of the admin password for the PBX

• Knowledge of the telephone's IP address (you can check it on the telephone by selecting > Impostazioni > Rete > Rete > Indirizzo IP).

• Network connection between the PC and the system telephone

1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4).

2. Under Nome utente, enter the admin username of the PBX.

3. Under Password enter the PBX's admin password (8-32 characters).

4. Click OK.

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Configuration Manager

Opening the Configuration Manager when Operating the System Telephone as a Sub-Administrator

Requirements:

• PC with min. screen resolution: 1024 x 768

• Recommended browsers: Mozilla Firefox, Google Chrome (current

version)

• Telephone is system telephone on the PBX

• Knowledge of a sub-admin password for the PBX

• Knowledge of the telephone's IP address (you can check it on the telephone by selecting > Impostazioni > Rete > Rete > Indirizzo IP).

• Network connection between the PC and the system telephone

1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4).

2. Under Nome utente, enter the username sub-admin.

3. Under Password enter the associated Sub-admin password (8-32 characters).

4. Click OK.

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Configuration Manager

Opening the Configuration Manager when Operating the System Telephone as a User

Requirements:

• PC with min. screen resolution: 1024 x 768

• Recommended browsers: Mozilla Firefox, Google Chrome (current

version)

• Telephone is system telephone on the PBX

• Knowledge of the user password for the PBX

• Knowledge of the telephone's IP address (you can check it on the telephone by selecting > Impostazioni > Rete > Rete > Indirizzo IP).

• Network connection between the PC and the system telephone

1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4).

2. Under Nome utente, enter the internal number of the telephone.

3. Under Password enter the associated User password (8-32 characters).

Note: If no user password has been entered in the PBX, leave this field empty.

4. Click OK.

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Configuration Manager

Opening the Configuration Manager when Operating as a Standard VoIP Telephone

Requirements:

• PC with min. screen resolution: 1024 x 768

• Recommended browsers: Mozilla Firefox, Google Chrome (current

version)

• Network connection between the PC and the telephone

• Knowledge of the telephone's IP address (you can check it on the telephone by selecting > Impostazioni > Rete > Rete > Indirizzo IP).

1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4).

The login window opens.

Note: If you start the Configuration Manager for the first time, a dialogue box opens in the first step. This is where you specify the user name and the user password. Enter the data (32 characters, letters and numbers).

2. Under Nome utente, enter the username of the telephone.

3. Under Password, enter the user password.

4. Click OK.

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Configuration Manager

Notes for Using the Configuration Manager

The notes for using the Configuration Manager include the following topics:

• Navigation

• Logging Out

• Entry list and selection fields

• Creating, deleting, searching for, and sorting table entries

• Symbols

• Appearance/Legibility

Navigation

The Configuration Manager is divided into several areas:

Horizontal Navigation Bar

You can use the horizontal navigation bar to show or hide the Navigazione area. The navigation area contains the Guida area.

Use the Logout button in the horizontal navigation bar to log out from the Configuration Manager.

Navigation area

If the navigation area is shown, a vertical directory tree is displayed under Navigazione. Most topics are consolidated under a main topic ( ) to help you identify them. To select the topic or main topic, simply click it. If subtopics are available, open the list by clicking on it, or on the plus character in front of the main topic. Then click the topic ( ) to select it.

The topic you have chosen opens to the right, on the screen.

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Configuration Manager

Click the or button to open or close the directory tree completely.

A vertical line separates the Navigazione area (with the directory tree) and the selected screen. To enlarge the area, click and hold the cursor above the separator line and slide the line to the location (automatically makes the other areas smaller).

Click the buttons (e.g. Visualizza, Configura) on the selected screen to open subsequent screens that are not listed in the tree. To return to the home screen, click back.

On some screens you can select sub-topics directly by clicking on tabs. The active tab is marked in a different colour.

Help Area

The Guida area with links to a variety of help topics is located at the bottom of the Navigazione area. This is where you see the help topics that are relevant to the configuration page which is currently open (see Introduction to the Configuration Manager > Help).

Note: The Guida area can be displayed or hidden.

Logging Out

The Logout button is located in the horizontal navigation bar. Click

Logout to log out of the Configuration Manager.

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Configuration Manager

Entry, List, and Selection Fields

Important: Any settings you make in the screens with the fields

described below must be saved before you leave these screens. To save your settings, click Salva.

Note: The images/symbols shown below will vary depending on the browser and operating system.

Element Function

An empty field normally provides an opportunity to enter a name or value. Click in the entry field and enter the text.

The following characters must not be used:

• " quotation marks

• $ dollar sign

• % percent sign

• < pointy bracket - smaller than

• > pointy bracket - higher than

• \ backslash

• ^ caret

• [ ] square brackets

• { } curly brackets

Some functions have list fields in which you can choose from the available options. The selected setting is displayed in the list field. Click the list field to display the options.

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Element Function

For some functions, radio buttons are available, in which you can choose different settings. The selected setting is marked by coloured dot.

Click an option to enable it. The previous selection is disabled at the same time.

Use the check boxes to enable or disable the settings and functions. An empty check box means "off", a symbol (e.g. check, X) in the check box means "on".

Click to jump to the check box.

Use the sliders to make infinitely variable settings (e.g. volume). The position of the slider identifies where the setting is.

Drag the slider to the left to reduce the value. Drag the slider to the right to increase the value.

Basic Knowledge

Configuration Manager

Creating, Deleting, Searching for, and Sorting Table Entries

The Configuration Manager displays the lists in table format across multiple screens. Only table rows containing data are shown. A list can be expanded or shortened.

Creating Entries

1. Click Nuovo. One line is added to the list.

2. Fill in the empty entry fields.

3. Click Salva. The new entry will be added to the list.

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Basic Knowledge

Configuration Manager

4. Repeat steps 1 to 3 to create additional entries.

Note: If you want to create multiple entries simultaneously, enter the range in the From and A entry fields, and then click Salva.

Deleting Entries

1. Click in the line of the entry that you wish to delete. The entry will be highlighted.

Note: To select several consecutive entries, click the first and last entry while holding the Shift key down. To select several non-consecutive entries, click each required entry while holding the Ctrl key down.

2. Click Elimina and confirm the dialogue with Sì.

Searching For Entries

1. Click in the open field in the header of the column that you wish to search, such as Number or Name.

2. Enter a search term. If, for example, you are searching for a name, and enter the letter M, all

the entries that match this criteria will be displayed automatically. If you enter "Ma", the results will be narrowed down to the relevant entries.

Sorting Entries

Tables can be sorted according to the contents of individual columns.

• Click a column header. An arrow will appear next to the column header:

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Basic Knowledge

Configuration Manager

The table will be sorted according to the entries in the relevant column in ascending order.

The table will be sorted according to the entries in the relevant column in descending order.

Notes:

To reverse the sorting sequence, click the column heading again.

If no arrow appears, this means the column cannot be used as a sorting criteria.

Symbols

Lower Toolbar in the Configuration Manager

Element Function

Nuovo: Add sa blank table row.

Salva: Saves changes.

Elimina: Deletes the selected entries.

Indietro: Returns to the previous configuration page.

Stampa: Prints the function key label. Set the print format on

landscape and the printing scale on 100 %. Alternatively, you can save the document and print it with PDF Viewer.

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Configuration Manager

Configuration Pages

Element Function

Opens the help screen for the corresponding setting point. Place the cursor over the symbol to see information about the

associated help topic (tooltip).

Closes the dialogue without saving.

Horizontal Navigation Bar

Element Function

Logs out from the Configuration Manager.

Opens the entire directory tree. This also saves the directory tree's old state.

Restores the directory tree to state it had before the last time it was opened or closed completely.

Closes the entire directory tree. This also saves the directory tree's old state.

Presentation/Legibility

The presentation/legibility of the Configuration Manager can be affected by browser settings, e.g.:

• Scale/zoom browsers (e.g. hold down Ctrl + scroll (mouse wheel))

Note: If the Configuration Manager is not legible because of scaling/

zooming of the browser, you can restore the original view (e.g. Mozilla Firefox under Visualizza > Zoom > Normali).

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Configuration Manager

Settings Configuration Manager Configuration Manager

Proceed as follows:

• Using the Configuration Manager (page Impostazioni > COMfortel > Manager configurazione)

Configuration Manager

Lingua

Select the languge for the Configuration Manager.

Salva automaticamente

Changes will immediately be adopted. Clicking on Salvais then no longer

necessary.

Nome utente (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

Important: If operated as a system telephone on the PBX, the PBX

specifies the username for the Configuration Manager. The username corresponds to the username entered in the PBX. The username cannot be entered manually.

Freely selectable username.

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Configuration Manager

Password (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

Important: If operated as a system telephone on the PBX, the PBX

specifies the password for the Configuration manager. The password matches the password you input in the PBX. The password cannot be entered manually.

Enter the password provided from the SIP provider. Repeat the password in the entry field Password (ripetere l’immissione).

Edit password (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

Important: If operated as a system telephone on the PBX, the PBX

specifies the password for the Configuration Manager. The password matches the password you input in the PBX. The password cannot be deleted manually.

Edit the password in the entry fields Password and Password (ripetere l’immissione).

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Configuration Manager

Settings Telephone Configuration Manager

Proceed as follows:

• Using the telephone (page > Impostazioni > COMfortel > Altro > Manager configurazione)

Configuration Manager

Configuration Manager on/off

Manager configurazione

Requirements:

• If the Configuration Manager is secured with a password, it must be entered for the user under > Impostazioni > > Cambia livello di autorizzazione.

The Configuration Manager is disabled.

Salva automaticamente

Changes will immediately be adopted. Clicking on Salvais then no longer

necessary.

Delete Configuration Manager password (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

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Configuration Manager

Caution: Deleting password leaves the Configuration Manager vulnerable to attacks from the Internet.

• For this reason, it is vital you use a password to protect your telephone and your personal data.

Important: If operated as a system telephone on the PBX, the PBX specifies the password for the Configuration Manager. The password matches the password you input in the PBX. The password cannot be deleted manually.

Delete the password.

Nome utente (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

Important: If operated as a system telephone on the PBX, the PBX

specifies the username for the Configuration Manager. The username corresponds to the username entered in the PBX. The username cannot be entered manually.

Freely selectable username.

Password (SIP account)

Requirements:

• The telephone is not a system telephone on the PBX

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Configuration Manager

Important: If operated as a system telephone on the PBX, the PBX specifies the password for the Configuration manager. The password matches the password you input in the PBX. The password cannot be entered manually.

Enter the password provided from the SIP provider. Repeat the password in the entry field Password (ripetere l’immissione).

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Basic Knowledge

Help

Use the Help to access the telephone's Advanced Information.

Opening Help

The Guida area with links to a variety of help topics is located below the Navigazione area. Help topics related to the currently open configuration

page are provided.

At many setting points, the symbol is located next to the text for the entry or list fields, radio buttons, or check boxes. If you use the cursor to point on a symbol, you see an information text with the accompanying help topic (tool tip). Click the symbol to open the associated help topic.

• Click the help link in the Guida navigation bar or click next to the corresponding setting point.

Navigating via the Table of Contents

Click the Contents tab (this text may have a different name in some browsers) to go to the Table of Contents (the tab will be highlighted in yellow).

The Table of Contents will be displayed on the left-hand side of the help window as a directory tree.

By clicking on one of the topics in the Table of Contents you can open the help screen associated with it on the right-hand side of the help window.

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Help

The symbol indicates that additional topics are available under a specific topic. Click this symbol to expand the sub-topics. You can close the subtopics again by clicking on the symbol.

Notes:

The Index area and the selected screen are separated by a vertical line or a scroll bar. To enlarge one of the areas (automatically makes the other areas smaller), click and hold the cursor above the separator line and slide the line to the location you want. This setting will only apply to the help window that is currently open.

The currently opened topic may be highlighted in the Table of Contents (for example, with a grey background). Scrolling through the Table of Contents may cause this highlighting to disappear. Click in the help window to display the currently open help screen in the Table of Contents.

Navigation using expanding texts

Some help texts contain expanding texts. Expanding text is indicated by a blue font and is underlined. In addition, the symbol appears after the expanding text.

You can expand the text by clicking or the line. Click or the line again to close the text.

Navigating via the Index

Click the Index tab (this text may have a different name in some browsers) to go to the index (the tab is highlighted in yellow).

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Basic Knowledge

Help

The index will be displayed on the left-hand side of the help window.

Click a letter of the alphabet to go directly to the keywords under that letter.

Click a keyword to open the associated help screen on the right-hand side of the help window.

Notes:

The index area and the selected screen are separated by a vertical line or a scroll bar. To enlarge one of the areas (automatically makes the other areas smaller), click and hold the cursor above the separator line and slide the line to the location you want. This setting will only apply to the help window that is currently open.

Click the symbol in the help window to display the currently open help screen in the Table of Contents.

Navigating by Scrolling

Click to go to the next screen of the Instructions.

Click to go to the previous screen of the Instructions.

Navigating with the Back Key

Click to go back to the previously opened help screen.

Note: You may have to scroll back to the top of the current help screen to access the symbol.

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Help

Navigating via Links

Some help texts contain links to sub-topics or to more detailed information. Links are in blue font and underlined.

Click a link to go to the corresponding help screen.

Navigating via Breadcrumbs

The path to get to the currently open screen is displayed above the help text. The path consists of the topic titles behind which the corresponding topic is hidden. The higher-level topics are displayed in a blue font and the current topic is displayed in a grey font.

By clicking a higher-level topic you can go to the corresponding help screen.

Searching in Help

You can search the help screens for one or more terms.

1. Click the Cerca tab (this text may have a different name in some browsers).

The tab is enabled (highlighted in yellow). The left-hand area of the help window contains an entry field for the keywords and a button for starting the search.

2. Enter the term in the entry field.

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Help

Notes:

The character * can be used as a wildcard in a search. For example, a search using "teleph*" will return hits for "telephone", "telephone book", "telephoning", and other terms that begin with "teleph".

If you enter several terms, the help texts which contain all these keywords will be displayed irrespective of the sequence and context.

3. Click Cerca (this text may have a different name in some browsers).

The help is being searched. This may take some time. When completed, the topics that contain the search term are listed. The sequence within this list is determined by the number of hits and the importance of the search term found. The higher the value displayed under In %, the more important the help text is to the search.

4. Click the title in the list.

The corresponding help screen opens on the right-hand side of the help window.

Notes:

Some browsers also mark the found places within the Help text.

The search area and the selected screen are separated by a vertical line or a scroll bar. To enlarge one of the areas (automatically makes the other areas smaller), click and hold the cursor above the separator line and slide the line to the location you want. This setting will only apply to the help window that is currently open.

Click the symbol in the help window to display the currently open help screen in the Table of Contents.

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Printing from within the Help

You can print the currently displayed help screen using the help print function.

Notes:

If the displayed help screen includes texts that can be expanded, expand all the texts you want to print.

If you only want to print part of the displayed help screen, mark the relevant text by clicking and drawing with the left-hand mouse button. Afterwards, select Selezione as the print area in the print dialogue box.

1. In the help window, click the symbol.

2. Select the printer.

Help

3. Click Stampa.

Icons in the Help Window

Returns to the previously opened help screen.

Moves to the next screen of the Instructions.

Returns to the previous screen of the Instructions.

Displays the current help screen in the Table of Contents.

Display: Expandable text is closed. Click the symbol or line to expand the text.

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Help

Display: Expandable text is expanded. Click the symbol or line to hide the text.

Click the symbol to open the print dialogue box.

Display: Sub-topics are closed. Click the symbol to open the sub-topics.

Display: Sub-topics are shown. Click the symbol to close the sub-topics.

Display: The topic does not have any sub-topics. Click the symbol to open the corresponding help screen.

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Telephoning

This section describes the different ways in which you can use the telephone to make telephone calls.

Important: The functions described in these instructions have been tested on devices operating as system telephones on PBXs. If the telephone is operated on other VoIP PBXs or VoIP providers, functionality may be partially or completely restricted.

Topics

– Incoming Calls (page 96) – Call Waiting Calls (page 101) – Outgoing Calls (page 105) – Call (page 114) – Query Call (page 117) – Transferring (page 122) – Conference Call (page 128) – Hands-Free Calling (page 132) – Loudspeaker Listening (page 135) – Headset Call (page 137)

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Incoming Calls

Incoming calls are divided into the following call types:

• Alarm calls

• External calls

• Internal calls

• Group calling (a call made to a specific group)

• InterCom calls

• External callbacks

• Internal callbacks

• Door calls

• Call deblockers (calls enabled despite do-not-disturb)

• Wake-up calls

• Other calls

Options during an Incoming Call

During an incoming call, the following actions are possible:

Accepting An Incoming Call

If you receive a call and want to to talk with the caller, you can accept the incoming call as you would normally by picking up the receiver.

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Telephoning

Incoming Calls

Rejecting An Incoming Call

If you receive a call but you do not want to talk to the caller, you can reject the incoming call. The caller receives a busy signal, assuming no other telephones are called (for example, in a group call).

Forwarding Incoming Calls

If you receive a call but you do not want to talk to the caller yourself, you can then forward the incoming call to any internal or external destination number.

Putting a Caller On Hold

If you receive a call but want to to postpone accepting the call, you can put the incoming call on hold. The caller hears the on-hold music.

Disabling the Ringer

If you receive a call but want to to postpone accepting the call, you can switch off the ringer. The call will continue to try to get through and you can accept it at any time.

Additional Options

– Forwarding a Caller to the Answering Machine (page 322)

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Telephoning

Incoming Calls

Accepting an Incoming Call

When you receive a call, proceed as follows:

• Pick up the receiver or tap on .

You will be connected with the caller.

Notes:

If you are not present, on a particular occasion, or cannot accept a call for another reason, the caller's number is saved in the caller list (provided that the phone number is available and the call type is saved in the caller list).

Calls made from the telephone or from the PBX (wake-up calls, alarm calls, door calls) are displayed in plain text and can be confirmed by tapping on (alarm calls are not confirmed until you pick up the receiver).

Rejecting an Incoming Call

When you receive a call, proceed as follows:

• Tap on .

The caller receives a busy signal, assuming no other telephones are called (for example, in a group call).

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Incoming Calls

Putting a Caller On Hold

When you receive a call, proceed as follows:

1. Pick up the receiver or tap on .

2. Tap on .

You will hear the internal dial tone. The caller on hold hears the on-hold music.

3. Tap on .

The connection to the caller is being reestablished.

Telephoning

Forwarding Incoming Calls

When you receive a call, proceed as follows:

1. Tap on .

2. Enter the destination number or select the VoIP account and phone number in the dial window.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017 99

Telephoning

Incoming Calls

Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. In the factory settings, the PBX's exchange line access number is "0", but it can be changed in some PBXs (refer to the Advanced Information for the PBX).

Note: Tap on to forward the call to the answering machine.

3. Tap on .

The subscriber is called.

Note: If the destination number is saved on the programmable function key (speed dialling key), you can forward the call by simply pressing this key and then tapping on . You no longer need to select the function in advance via the display.

100 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

comfortel 1400 IP, 3600 IP, 2600 IP Advanced Information

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

About this Manual

Basic Knowledge

Device Overview

Keys and LEDs

Keypad

Determined Function Keys

Programmable Function Keys

Menu Key for Opening the Menu

Using the Home and Back Keys for Navigation

Delete key (only COMfortel 1400 IP)

Directional Pad

Message Key LED

Display-LED (only COMfortel 1400 IP and COMfortel 3600 IP)

Sensors (only COMfortel 3600 IP)

Display

Using the Touch Function of the Display

Overview of Connections

Display Elements

home screens

Apps and Widgets on the home screens

Adding Apps and Widgets

Moving or Deleting Apps and Widgets

Touch Function Keys on the home screens

Status Bar

Status Info

Apps

Setup Assistant

Telephony App

All Apps

Indroduction to the Operation

Function Keys

Using the Configuration Manager to Configure a Function Key

Using the Telephone to Configure a Function Key

Android Keyboard (Screen Keyboard)

Entry and Selection Fields

Lists

Configuration Manager

Opening the Configuration Manager

Opening the Configuration Manager when Operating the System Telephone as an Administrator

Opening the Configuration Manager when Operating the System Telephone as a Sub-Administrator

Opening the Configuration Manager when Operating the System Telephone as a User

Opening the Configuration Manager when Operating as a Standard VoIP Telephone

Notes for Using the Configuration Manager

Navigation

Logging Out

Entry, List, and Selection Fields

Creating, Deleting, Searching for, and Sorting Table Entries

Symbols

Presentation/Legibility

Configuration Manager

Settings Configuration Manager Configuration Manager

Configuration Manager

Settings Telephone Configuration Manager

Help

Opening Help

Navigating via the Table of Contents

Navigation using expanding texts

Navigating via the Index

Navigating by Scrolling

Navigating with the Back Key

Navigating via Links

Navigating via Breadcrumbs

Searching in Help

Printing from within the Help

Icons in the Help Window

Telephoning

Incoming Calls

Options during an Incoming Call

Accepting an Incoming Call

Rejecting an Incoming Call

Putting a Caller On Hold

Forwarding Incoming Calls