At Comfort Company we are dedicated to creating and
manufacturing seating and postural support systems
designed for people with a wide range of rehabilitation
needs. Whether for pediatric, geriatric, or bariatric needs
we are committed to providing our customers with quality products designed for comfort, durability, and ease of
use. Our vision is to lead in the development, manufacturing, and delivery of the most innovative seating and
positioning products which provide the highest level of
comfort, functionality, and quality of life for the user.
CONTACT INFORMATION
1.800.564.9248
406.522.8563
customerservice@comfortcompany.com
www.comfortcompany.com
Customer Service
Bozeman, Montana
Manufacturing
New Berlin, Wisconsin
BEFORE USE
SAFETY GUIDELINES
Symbols 3
General Safety 3-4
Intended Use/User 4
Parts Detail 5
INSTALLATION & SET UP
Attachment To Back Supports 6-11
Acta-Back® Series, Acta-Embrace
Acta-Relief™ Head Support Bracket7
Acta-Relief™ with Compass® 47
Acta-Relief™ with Compass® Power Mount8
Using Radius & Posterior Mounting Plates9
Mounting to Permobil® with Uni-Track10
Mounting to Quantum® with TRU-Comfort
Adding a Link to the Hardware12-13
Connecting Hardware and Support Pads14
Adjustments15-16
Finishing Installation17
CLEANING AND MAINTENANCE
Cleaning 18
Inspection 19
Reuse 19
Storage 19
Disposal 19
WARRANTY AND REPLACEMENT
Lifetime Guarantee 19
Replacement Procedure 19
COMMENTS
®
(any hardware)6
2
11
15
Back
Cover
The appropriate Comfort Company positioning product
is intended to improve every day user function and comfort while providing support and stability for a variety of
rehabilitation needs. However, prior to using any Comfort Company support, it is important that each individual be
assessed by a qualied healthcare professional for but not
limited to, mobility, nutrition, current condition, goals, and
health history. In addition to this initial assessment, individuals should be regularly monitored by a health care professional for any changes in their condition.
This user guide and manual is for reference purposes only
and is not intended to substitute for advice given by a physician or other licensed healthcare professional. You should
not use this information for self-diagnosis or self-treatment
of a health problem or condition. Contact your healthcare
provider immediately if you suspect that your health problem or condition has changed or worsened.
Before using, make sure that you are properly trained to
operate the equipment for its application. Failure to do so
could lead to discomfort, injury or damages.
NOTE: “We,” “Us” and “Our” refers to Comfort Company. “You” refers to the product purchaser or user.
2
INTRODUCTION www.comfortcompany.com
SAFETY GUIDELINES
SAFETY SYMBOLS
Warning!
Prohibited!
GENERAL SAFETY
No Smoking
Do Not Expose to sources of excessive heat such as open ame or spark.
Do Not Cut
or Puncture
Without following the specied procedure, this indicates potentially
hazardous conditions that could lead to personal injury, inadequate
performance, product damage or malfunction.
Indicates actions that should NOT be performed at any time under any
circumstance. These actions could result in personal injury and/or damage
to the product or equipment being used.
Although this product meets ammability requirements, we do not
recommend smoking while using this product. Damage from smoke and
ame is not covered by the lifetime warranty. You must consider additional
safety precautions when choosing to smoke while using this product.
Avoid sharp objects. Do not modify the product. Doing so will void its
warranty and may lead to personal injury or alter the effectiveness of the
product by increasing the risk factors for skin breakdown and/or instability.
CARE SYMBOLS
Wash Cover Only Warm Cycle (Maximum Temperature)
Do Not Wash
Hand Wash
Air Dry Only
Hang to Dry
Tumble Dry Low
Do Not Tumble Dry, Steam Clean or
Autoclave
Do Not Bleach
You must READ and FOLLOW all instructions, notes and warnings included in this
manual. Understanding how to care for your product is the key to safe and proper
use. Share this information with all caretakers to help them meet your healthcare
needs and ensure your safety.
Comfort Company cannot be held responsible for damages or injury due to misuse
of the product or failure to follow instructions provided in this manual. Please contact
us if you require further assistance in understanding cautions, warnings or instructions
for using or maintaining your product.
Installing alternate parts to your wheelchair may change the intended structure and
function of the equipment. Be sure to assess the need for additional safety features
for your chair such as anti-tip bars or other available options in order to maintain
stability during use. Use this manual in conjunction with the user manual that came
with your chair to ensure safety guidelines are being met.
Check packaging and inspect all parts for damage before use. DO NOT USE if damaged and contact Comfort Company immediately for further instruction. Check regularly for loose components and tighten as necessary. Contact Comfort Company if
wear or damage is noted.
During the rst few hours of use, a healthcare professional should be available to
observe skin condition and assess the likelihood of skin breakdown.
During regular use, periodically check for skin discoloration and/or irritation. If discoloration should occur and not disappear after 30 minutes of non-use, discontinue use
and consult with your healthcare provider immediately.
Bleach Okay
Antibacterial or Disinfectant Spray
Wipe with Water Only
Do Not Iron
Detailed cleaning instructions on page 18
PLEASE NOTE
The information in this manual was gathered and recorded with
the latest specications available at the time of publication. Due
to our continued effort to reassess and improve our products,
information found in this manual such as drawings and notes may
vary slightly from the product that you purchased. We reserve the
right to make changes to products as they are deemed necessary. To check for the latest version of this manual please visit us
at www.comfortcompany.com.
DO NOT place anything in between the user and the product. Additional materials
may reduce the effectiveness of the product and increase risk factors for skin breakdown and instability.
Always use the cover and base with any inserts as a complete assembly. Never use a
cover other than one intended for your specic product and size.
The directions provided will help to maintain and extend the
life of your product and ensure it is covered by the Comfort Company Lifetime Guarantee. Please see complete warranty
information on page 19.
SAFETY GUIDELINES
3
SAFETY GUIDELINES
BODILINK™ HEAD SUPPORT SAFETY DETAILS
PROHIBITED! Never use the equipment to maneuver a
chair or anything that it is attached to. It is never to be
used as a handle, lift, guide or support for anything other
than what it was intended. (ex. support during transfers.)
PROHIBITED! Never use the equipment unless all components are fully functional. Any issues should be addressed
by contacting your dealer or customer service. Do not at-
tempt to make your own modications or repairs.
This product is designed for the intended user and use
only. Be aware that any modications could potentially
endanger the user, cause discomfort or damage.
This product passed crash testing. However, when
possible, do not use head support during transport.
Repeated or excessive force (braking or crash) could
potentially change adjustment or cause extra wear
shortening the life of the product. Use after a crash is
not recommended.
Caregivers: It is necessary to learn from a healthcare provider
how to properly adjust the equipment for the user’s specic
positioning needs and goals.
WARNING! Ensure that the product does not interfere with
any other chair components. Interference could jeopardize
effectiveness and user safety as well as cause damage.
WARNING! It is necessary to fully articulate power recline
features to ensure there is no possible equipment interference after installation. Do so slowly while watching closely.
ATTENTION! Make sure that the head support is securely
mounted to the back support system and it is adjusted
properly each time it is in use.
ATTENTION! Always check that the gear teeth in each joint
are aligned for full tooth engagement before nal tighten-
ing. Failing to do so could cause wear on the teeth leading
to parts slipping out of adjustment or hardware failure.
ATTENTION! Unless otherwise specied, fasteners
should be tightened to 10.5 Nm (93 lb-in).
CAUTION! Please consider that adding additional
links to the hardware may reduce the overall strength.
INTENDED USE - MATERIALS
COMFORT-TEK™ fabric cover is uid-resistant, easily cleaned at any time
and soft to the touch. Comfort-Tek™ fabric has stretch which helps alleviate
pressure and conforms to both support pad and user.
STRETCH-AIR™ fabric cover is 2-Ply designed to be breathable on the
surface for comfort while the bottom layer is uid-resistant for cleanliness.
The multi-directional stretch allows for optimal conforming to the user and
support pad shape.
GLIDEWEAR® fabric cover is intended for maximum hair and skin protection by reducing shear. Recommended most for those with abnormal tone
causing involuntary movements, difcult postures and frequent repositioning
All fabrics used in BodiLink™ Head Support covers are latex-free.
Comfort-Tek™ fabric is used on all head support pad covers along
the outer edge.
BodiLink™ Head Support pads come in 2 levels of rmness (soft and
extra soft). Both use a layer of Viscool® extra soft foam over a high
resiliency foam base layer. This combination allows for immersion and
conforming to the user for optimal surface contact, comfort and pressure redistribution.
INTENDED USER
BodiLink™ head support is intended for those with positioning and support needs as deemed necessary by a qualied healthcare professional.
BodiLink™ head support offers a wide variety of available positions to accommodate user rehabilitation needs and goals while allowing for function and
comfort. The sizes available and range of adjustability t pediatric to full grown users and should be matched by the healthcare provider to suit the user
needs. Adjustments or replacement components may be necessary as changes in condition occur or to accommodate developments such as growth.
6” W X 3.5” L(BL-HSP1-6W3L)(BL-HSP2-6W3L)
8” W X 4” L(BL-HSP1-8W4L)(BL-HSP2-8W4L)
10” W X 5” L with adjustable wings(BL-HSP1-10W5L) (BL-HSP2-10W5L)
14” W X 5” L with adjustable wings(BL-HSP1-14W5L) (BL-HSP2-14W5L)
18” W X 5” L with adjustable wings(BL-HSP1-18W5L) (BL-HSP2-18W5L)
BODILINK™ HEAD SUPPORT
REMOVABLE HARDWARE FOR
QUANTUM® (BL-HSH-FX-PW1)
*14WX5L size without cover shown
Soft Extra Soft
ADDITIONAL BODILINK™ HEAD SUPPORT HARDWARE
EXTRA SPACER PLATE
(BL-HSH-SPCR)
RADIUS MOUNTING PLATE
(BL-HSH-SPCR-RAD)
POSTERIOR MOUNTING PLATE
(BL-HSH-SPCR-POST1)
BODILINK™ HEAD SUPPORT
REMOVABLE HARDWARE FOR
PERMOBIL® (BL-HSH-FX-PW2)
ACTA-RELIEF™ HEAD SUPPORT BRACKET
For 14”W Back Supports (HSH-AR14W)
For 16”W Back Supports (HSH-AR16W)
For 18”W Back Supports (HSH-AR18W)
For 20”W Back Supports (HSH-AR20W)
QUANTUM MOUNTING PLATE
(BL-HSH-SPCR-POST2)
PERMOBIL MOUNTING PLATE
(BL-HSH-SPCR-TRCK1)
INSTALLATION & USE
5
INSTALLATION (STANDARD)
For Acta-Back®, Acta-Back® Deep, Acta-Back® Contour,
Acta-Back® LTS, Acta-Embrace®, Acta-Embrace® LTS,
& Visco Back®. All tools needed are provided.
Note: Head support pad is not shown but in most
cases will come attached to hardware. See page
14 for instructions on attaching head support pad.
Instructions for adding a link on pages 12-13.
Start by turning knob A counterclockwise.
1
Remove hardware shaft C from mounting bracket B and set
2
aside.
Loosen bolts D with ⅛” allen wrench and remove along with
3
washers E and spacer plate F from mounting bracket B.
Remove back support cover (not pictured) allowing access
4
from both sides to head support holes on back support shell G.
Align mounting bracket B and spacer plate F with head sup-
5
port holes on the back support shell. When using Compass®
Power Mount Hardware, do not use spacer plate F so either
discard or retain for future use.
Attach B and F with bolts D and washers E from the front face
6
of the back support shell G and tighten to 65 lb-in.
Replace and secure back support cover.
7
Insert hardware shaft C into mounting bracket B and turn knob
8
A clockwise to secure. Note: Make sure at least ½” of shaft C
is completely through the bottom of B at all times (see page 7,
gure 2.5). See pages 15-17 for nal adjustments.
Figure 2.1
D
6
Figure 2.2
5
G
C
E
B
A
3
2
F
6
INSTALLATION & USE www.comfortcompany.com
1
Rear view of Acta-Back® support shell shown
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