Comet Labs ND33000 User Manual

ND33000

User Manual

English version 2.01 – 18 Août 2008

FOREWORD

Thank you for choosing Comet Labs products! This user manual provides detailed instructi

ons

of using ND33000. Please read carefully and start to enjoy the powerful functions of ND33000

NOTE

•

This manual provides the description of all functions of ND33000. The product you

purchased may not support certain functions dedicated to specific models.

•

All features, functionality, and other product specifications are subject to change

without prior notice or obligation.

•

All brands and products names referred to are trademarks of their respective holders.

LIMITED WARRANTY

In no

event shall the liability of Comet Labs Systems, Inc. (Comet Labs) exceed the price paid for the

product from direct, indirect, special, incidental, or consequential software, or its

documentation. Comet Labs makes no warranty or repre

sentation, expressed, implied, or

statutory, with respect to its products or the contents or use of this documentation and

all accompanying software, and specifically disclaims its quality, performance,

merchantability, or fitness for

any particular purpose. Comet Labs reserves the right to revise

or update its products, software, or documentation without obligation to notify any

individual or entity.

1.

2.

CAUTION

Back up your system periodically to avoid any poten

tial data loss. Comet Labs

disclaims any responsibility of all sorts of data loss or recovery.

Should you return any components of the ND33000 package for refund or

maintenance, make sure they are carefully packed for shipping. Any form of

damages due

to improper packaging will not be compensated.

-

2 -

Table of Contents

TABLE OF CONTENTS......................................................................................................................................3

SAFETY WARNINGS........

..................................................................................................................................7

CHAPTER 1. OVERVIEW................................................................................................

..........................8

1.1

1.2

1.3

I

NTRODUCTION

........................................................................................................................................8

P

ACKAGE CONTENTS

.............................................................................................................................10

H

ARDWARE ILLUSTRATION

.................................................................................................................... 11

CHAPTER 2.

2.1

2.2

2.3

2.

4

2.5

2.5.1

2.5.2

INSTALL ND33000 ....................................................................................................................12

I

NSTALL HARD DISK

..............................................................................................................................12

H

ARD DISK COMPATIBILITY LIST

..........................................................................................................15

S

ET UP

ND33000...........................................................................................................................................19

C

HECK SYSTEM STATUS

........................................................................................................................20

C

ONFIGURE SOFTWARE SETTINGS

.........................................................................................................22

Windows® Users...........................................................................................................................22

Mac Users.....................................................................................................................................33

CHAPTER 3.

3.1

ENJOY THE POWERFUL SERVICES OF THE ND33000...................................................3

5

S

ERVER ADMINISTRATION

.....................................................................................................................40

3.2 Q

UICK CONFIGURATION

....................................................................................

...............40

3.3

3.3.1

3.3.2

3.3.3

3.3.4

3.3.5

S

YSTEM SETTINGS

...........................................................................................................43

Server Name.........................................................

.........................................................................43

Date & Time..................................................................................................................................43

Encoding Setting..................

.........................................................................................................44

Configure SMTP Server................................................................................................................45

View Syste

m Settings.....................................................................................................................45

3.4

3.4.1

3.4.2

3.4.3

3.4.4

3.4.5

N

ETWORK SETTINGS

..................................................................

......................................46

TCP/ IP Configuration..................................................................................................................46

Microsoft Networking ......................................................

.............................................................49

Apple Network ..............................................................................................................................51

NFS Service ...................................

...............................................................................................51

Web File Manager.........................................................................................................................51

- 3 -

3.4.6

3.4.7

3.4.8

3.4.9

3.4.10

3.4.11

3.4.12

3.4.13

3.4.14

FTP Service ..................................................................................................................................52

Multimedia Station.............................

...........................................................................................54

iTunes Service...............................................................................................................................54

Download Station

.........................................................................................................................55

Web Server........................................................................................................................

............56

DDNS Service...............................................................................................................................57

MySQL Server.....................................................................................

..........................................58

System Port Management .............................................................................................................61

View Network Settings ....................................................

..............................................................62

3.5

3.5.1

3.5.2

3.5.3

3.5.4

D

EVICE CONFIGURATION

.................................................................................................64

3.5.4.1

3.5.4.2

SATA Disk ....

.................................................................................................................................65

RAID Management Tool.......................................................................................................

.........68

USB Disk.......................................................................................................................................69

USB Printer ....................................................................................

..............................................70

Windows Users .........................................................................................................................................70

Mac Users .......................................

..........................................................................................................73

3.6

3.6.1

3.6.2

3.6.3

U

SER MANAGEMENT

......................................................................................................

.77

Users.............................................................................................................................................77

User Groups..........................................................................................

........................................79

Quota ............................................................................................................................................86

3.7

3.7.1

3.7.2

3.7.3

3.7.4

3.7.5

3.7.6

N

ETWORK SHARE MANAGEMENT

....................................................................................88

Create ...........................................................................................................................................88

Proper

ty ........................................................................................................................................90

Access Control...................................................................................................

...........................91

Delete............................................................................................................................................91

Restore....................................................................

......................................................................92

NFS Access Control ......................................................................................................................93

3.8

3.8.1

3.8.2

3.8.3

3.8.4

3.8.5

3.8.6

S

YSTEM TOOLS

................................................................................................................94

Alert Notification ....................................................................................................

......................95

Restart/ Shutdown.........................................................................................................................95

Hardware Settings.......................................................................

..................................................96

UPS...............................................................................................................................................97

Hard Disk S.M.A.R.T.................................

....................................................................................98

System Update ..............................................................................................................................99

-

4 -

3.8.7

3.8.8

3.8.9

3.8.10

3.8.11

3.8.12

3.8.13

3.8.14

USB One Touch Copy Backup.....................................................................................................100

Change Logo...................................................................

............................................................101

Back up to an External Storage Device ......................................................................................102

Remote Replication (Disaster Recovery)........................

............................................................103

Backup/ Restore/ Reset Settings..................................................................................................106

IP Filter ...............................................

.......................................................................................107

Network Recycle Bin...................................................................................................................108

Remote Login.............

.................................................................................................................109

3.9

3.9.1

3.9.2

3.9.3

3.9.4

E

VENT LOGS

............................................................................................

...................... 110

CHAPTER 4.

CHAPTER 5.

5.1

5.2

5.3

System Event Logs ...................................................................................................................... 110

System Connection Logs........................

..................................................................................... 110

On

-line Users...............................................................................................................................111

System Information .

.....................................................................................................................111

USE FRONT USB BACKUP BUTTON..........................................................................112

MULTIMEDIA STATION ...............................................................................................113

S

HARE PHOTOS AND MULTIMEDIA FILES VIA WEB INTERFACE

............................................................ 113

E

NABLE ITUNES SERVICE

....................................................................................................................123

U

SE

UPNP M

EDIA SERVER

..................................................................................................................125

CHAPTER 6.

6.1

D

OWNLOAD STATION..................................................................................................128

U

SE DOWNLOAD SOFTWARE

QGET.....................................................................................................138

CHAPTE

R 7.

CHAPTER 8.

CHAPTER 9.

CHAPTER 10.

CHAPTER 11.

CHAPTER 12.

CHAPTER 13.

13.1

13.2

13.3

13.4

13.5

13.6

WEB SERVER..................................................................................................................140

FT

P SERVER....................................................................................................................144

WEB FILE MANAGER...................................................................................................147

NETBAK REPLICATOR..............................................................................................152

CONFIGURING AD AUTHENTICATION.................................................................166

ACCESS THE ND33000 FROM LINUX .............................................................................171

ND33000 MAINTENANCE...................................................................................................172

R

ESTART

/ S

HUT DOWN SERVER

...........................................................................................................172

R

ESET ADMINISTRATOR PASSWORD AND NETWORK SETTINGS

............................................................173

D

ISK FAILURE OR MALFUNCTION

........................................................................................................174

P

OWER OUTAGE OR ABNORMAL SHUTDOWN

.......................................................................................174

A

BNORMAL OPERATION OF SYSTEM SOFTWARE

..................................................................................174

S

YSTEM TEMPERATURE PROTECTION

..................................................................................................174

-

5 -

CHAPTER 14.

RAID ABNORMAL OPERATION TROUBLESHOOTING

.....................................175

TECHNICAL SUPPORT.................................................................................................................................177

GNU GENERAL PUBLIC LICENSE ...................................

.........................................................................178

-

6 -

Safety Warnings

1.

2.

3.

4.

5.

6.

7.

8.

9.

The ND33000 can operate normally in the temperature of 0

º

C-40ºC and relative humidity

of 0%

-95%. Please make sure the environment is well-ventilated.

The power cord and devices connected to the ND33000 must provide correct supply

voltage (100W, 90

-264V).

Do not place the ND33000 in direct sunlight or near chemicals. Make sure the

temperature and humidity of the

environment are in optimized level.

Unplug the power cord and all connected cables before cleaning. Wipe the ND33000 with

a dry towel. Do not use chemical or aerosol to clean the ND33000.

Do not place any objects on the ND33000 for the server's normal

operation and to avoid

overheat.

Use the flat head screws in the product package to lock the hard disks in the ND33000

when installing hard disks for proper operation.

Do not place the ND33000 near any liquid.

Do not place the ND33000 on any uneven s

urface to avoid falling off and damage.

Make sure the voltage is correct in your location when using the ND33000. If you are

not sure, please contact the distributor or the local power supply company.

10. Do not place any object on the power cord.

11

. Do not attempt to repair your ND33000 in any occasions. Improper disassembly of the

product may expose you to electric shock or other risks. For any enquiries, please

contact the distributor.

-

7 -

Chapter 1. Overview

1.1 Introduction

Thank you for choosing Comet Labs ND33000. This product has the following key features:

9

Powerful All-in-one ND33000 Server (12-in-1)

File Server

-

Sharing files across Windows, Mac, Linux, and UNIX

Windows AD service support

FTP Server

-

Access files from remote location via FTP server

Encrypted FTP via SSL/ TLS (explicit) mode

Passive FTP port range control

Backup Server

-

Professional Backup Software

-NetBak Replicator

Automatic/ Instant/ Schedule Backup

Remote Replication

-

Back up critical data on Comet Labs ND33000 to other Comet Labs ND33000 in remote locations

over

the network

Encrypted remote replication

Block

-level backup

Printer Server

-

Network printer sharing via USB

Support Windows & Mac platform

s (maximum 3 sets)

RAID Station

-

Advanced disk configurations: RAID 0, 1, 5, 6, 5 + spare, single and JBOD.

Intelligent on

-line RAID capacity expansion and RAID level migration

Web Server

-

Support Joomla!, PHP and MySQL/ SQLite

Create your

own online shops, forums, and blogs over the Internet

MySQL Server

-

MySQL and SQLite dual support

Can be configured as a standalone database server

Built

-in MySQL management tool- phpMyAdmin

-

8 -

UPnP Media Server

-

Built

-in TwonkyMedia Server

Media streaming to DLNA compliant DMA, PS3 or Xbox 360 game consoles

Photos and videos playing on TV, and music and Internet radio playing on Hi

-Fi

system

iTunes Server

-

Music streaming from ND33000 to the iTunes program on Mac or W

indows PC

Smart playlist

Multimedia Station

-

Photo sharing via web

-based photo album

Photo album access authority management

Download Station

-

BitTorrent (with DHT), FTP and HTTP download

Remote management of the download tasks by QGet sof

tware anytime,

anywhere.

9

Diagnostic and Monitoring System: HDD S.M.A.R.T. and HHS Technology to prevent

physical hard drive failure

9

Powerful System Management: Comprehensive event logs for multiple file sharing

protocols and file-level recordings

-

9 -

1.2

Package Contents

Your ND33000 package contains:

9

ND33000

9

Power cord

9

CD

-

ROM (user

manual, IP Finder & utility inclusive)

9

Mount kit x 2

9

Quick Installation

Guide

9

Flat head screw x 16

9

Round head screw x 4

9

Ethernet cable

9

Hard disk lock

-

10 -

1.3

Hardware Illustration

1. One touch copy button

2. USB 2.0

3. LED indicators: USB, Status, HDD1, HDD2, HDD3, HDD4, LAN

4. Power button

5. Password & network settings reset button

6. Po

wer connector

7. Giga LAN

8. USB 2.0 x 2

-

11 -

Chapter 2. Install ND33000

2.1 Install Hard Disk

1. Take out the disk trays.

2.

Install a hard disk on each tray. Make sure the disk holes match the holes at the

base of the disk tray

and lock the disk with four screws.

-

12 -

3.

Insert the disk trays to ND33000. Push the disk trays to the end.

4.

Install the mount kits on both sides of ND33000.

5.

Connect the network cable.

-

13 -

6.

Connect the power cord and plug in

the power cord to the socket.

-

14 -

2.2

Hard Disk Compatibility List

The following HDD models are verified by Comet Labs that are compatible with the ND33000. It is

recommended to use the disk models listed here. Other HDD brands that are not te

sted

by Comet Labs may or may not work properly with the ND33000. For more updated compatible

hard disk information, please visit Comet Labs website at

http://www.cometlabs.com.

Comet Labs disclaims any resp

onsibility for product damage/ malfunction or

data loss/ recovery due to misuse or improper installation of hard

disks in any occasions for any reasons.

Brand

Hitachi

Seagate

Product Family

Deskstar 7K1000

Deskstar T7K500

Deskstar T7K

500

Deskstar T7K500

Deskstar T7K250

Deskstar P7K500

Barracuda ES

Model

HDS721010KLA330

HDS721075KLA330

HDT725050VLA360

HDT725050VLA380

HDT725040VLA360

HDT725040VLA380

HDT725032VLA360

HDT725032VLA380

HDT725025VLA360

HDT725025VLA380

HDT722525DLA380

HDT722516D

LA380

HDP725050GLA380

HDP725050GLA360

HDP725040GLA360

HDP725040GLA380

HDP725032GLA380

HDP725025GLA380

ST3750640NS

ST3500630NS

ST3400620NS

ST3320620NS

ST3250620NS

Drive size

(GB)

1000

750

500

400

320

250

160

500

400

320

250

750

500

400

320

250

Interface

SATA II

RPM

7200

Buffer

Size

(MB)

32

16

8

16

8

16

8

16

8

16

8

16

8

16

-

15 -

Seagate

WD

Barracuda ES

Barracuda ES.2

SV35.3 Series

Barracuda 7200.10

Barracuda 7200.

11

Barracuda 7200.11

WD Caviar GP

ST3250820NS

ST31000340NS

ST3750330NS

ST3500320NS

ST3250310NS

ST3250310SV

ST3750640AS

ST3750840AS

ST3500630AS

ST3500830AS

ST3400620AS

ST3400820AS

ST3320620AS

ST3320820AS

ST3300820AS

ST3250620AS

ST3250410AS

ST3250310AS

ST3250820AS

ST3200820AS

ST3160815AS

ST3160215AS

ST3120815AS

ST3120215AS

ST380815AS

ST380215AS

ST340815AS

ST340215AS

ST31000340AS

ST3750330AS

ST3750630AS

ST3500320AS

ST3500620AS

ST3320613AS

WD10EACS

WD7500AACS

WD5000AACS

250

1000

750

500

250

750

500

400

320

300

250

200

160

120

80

40

1000

750

500

320

1000

750

500

SATA II

SATA

II

SATA II

7200

8

32

8

16

8

16

8

16

8

16

8

16

8

2

8

2

8

2

8

2

32

16

32

16

-

16 -

WD

WD RE2-GP

WD RE2

WD RE

WD Caviar SE16

WD Ca

viar SE16

WD Caviar SE16

WD Caviar SE

WD1000FYPS

WD7500AYPS

WD5000ABPS

WD7500AYYS

WD5001ABYS

WD5000ABYS

WD4001ABYS

WD4000ABYS

WD3201ABYS

WD2502ABYS

WD1601ABYS

WD320ABYS

WD5000YS

WD4000YS

WD3200YS

WD2500YS

WD1600YS

WD7500A

AKS

WD5000AAKS

WD4000AAKS

WD3200AAKS

WD2500AAKS

WD5000KS

WD4000KS

WD3200KS

WD2500KS

WD5000AAJS

WD4000AAJS

WD3200AAJS

WD3200JS

WD3000JS

WD2500AAJS

WD2500JS

WD2000JS

WD1600AAJS

WD1600JS

WD1200JS

1000

750

500

750

500

400

320

250

160

320

500

400

320

250

160

750

500

400

320

250

500

400

320

250

500

400

320

300

250

200

160

120

SATA II

SATA

II

SATA II

7200

16

8

-

17 -

WD

W

D Caviar SE

WD Caviar SE

WD800AAJS

WD800JD

WD400JD

80

40

SATA II

7200

8

-

18 -

2.3

Set up

ND33000

Please check your network environment and select the appropriate installation

method

before installing the ND33000.

1. Office/ Home

Connect the ND33000 and PC to the same hub/ switch/ router.

2. Individual

Connect the directly to your computer by a network cable.

-

19 -

2.4

Check System Status

The LED indicators of t

he ND33000 indicate the system status and information easily. When

the ND33000 is turned on, please check the following items to make sure the system status is

normal. Note that the following LED information is applicable only when you have

properly i

nstalled HDD, and connected the ND33000 to the network and power.

1. USB Status

2. Status

3. HDD1

4. HDD2

5. HDD3

6. HDD4

7. LAN

-

20 -

LED Display & System Status Overview

LED

1. Front USB

Status

2. Status

3. HDD1

4. HDD2

5. HDD3

6. H

DD4

7. LAN

LED Display & System Status

Blue: You can press the copy button to copy data

Flashes blue: The disk data is being accessed

Green: System is normal

Flashes green: Hard disk not detected; Hard disk not initialized

Red: Warning on disk

full status; disk capacity is almost full; RAID

degraded mode (read

-only), abnormal disk writing

Flashes red: RAID degraded mode

Flashes green and red alternatively: The firmware is being

updated; RAID rebuilding/ expanding/ migrating

Off: HDD ent

ers standby mode

y

Green: The hard drives are normal

y

Flashes green: Reading/ writing data

y

Red: Abnormal reading/ writing

y

Flashes red: The hard drives are abnormal, but are still being

read/ written

Flashes orange: The disk data is being acc

essed

-

21 -

2.5

Configure Software Settings

After checking the system status, please follow the steps below to configure the software

settings of the ND33000. The configuration procedure of Windows and Mac users are

different. Please select the

appropriate procedure according to your OS.

2.5.1

Windows® Users

Insert ND33000 CD

-

ROM in your PC.

1. Install Quick Install Wizard.

2. Follow screen instructions to install IP Finder. IP Finder will run automatically. If you are

using Windows XP SP2, the following screen will be shown. Please select “Unblock”.

-

22 -

3. IP Finder will find the ND33000 available in the network and ask if you want to perform

quick setup. Click Yes to continue.

Note: If the server is not found, click Refresh to try again.

4. Enter the default user name and password.

Default user name: admin Password: admin

-

25 -

5. The Quick Setup Wizard is shown. Click Next to continue and complete the

configuration.

-

26 -

7. Follow the on-screen instructions to complete the configuration. Please wait patiently

while changing the system settings. ND33000 will restart after changing the settings.

Note:

The configuration process may take up to twenty minutes if you are using a

hard disk drive with capacity larger than 500GB.

-

27 -

8. After quick setup is completed, click Finish to continue.

The ND33000 provides several default share folders for data sharing and access. To map

the share folders on the ND33000 as your d

rive, check the option "Continue to map

network drive for me"

and follow the steps below to proceed.

-

28 -

Map Network Drive

ND33000 provides several default share folders for sharing and access. Select the share

folder to be mapped as the local

drive and click Map Network Drive.

The share folders Qdownload, Qmultimedia, Qusb, and Qweb are system default

network share of the ND33000 for the use of Download Station, Multimedia Station, USB

auto

-copy, and Web Server.

Enter the default user name

and password.

-

29 -

Select the drive letter for the connection and click Finish.

Upon successful connection, you can start to use the share folder on the ND33000. You

can access these folders by opening My Computer.

-

30 -

9. IP Finder will appear when all configurations are completed. Choose the name of

ND33000 on the list and click Connect.

-

31 -

10.When the administration page of the ND33000 is shown, you can start to use the services.

If you have any questions during web administration, please click the help button

on the top right hand corner of the page.

To modify system settings, click Administration. Enter the user name and

password to login.

Default user name: admin Password: admin

Note:

1. It is recommended to us

e Internet Explorer 6.0 or above to access the ND33000. If the OS of your PC is Windows ® 98, the ND33000 supports Internet Explorer 6.0 or above only.

2. The ND33000 also supports Mozilla Firefox.

-

32 -

Comet Labs ND33000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual