Comet labs ND16000 User Manual

Network Attached Storage

ND16000 Series

User Manual (Version: 1.0)

FOREWORD

Thank you for choosing COMET LABS products! This user manual provides

detailed instructions of using ND16000. Please read carefully and start to enjoy

the powerful functions of ND16000!

LIMITED WARRANTY

In no event shall the liability of COMET LABS Systems, Inc. (COMET LABS) exceed

the price paid for the product from direct, indirect, special, incidental, or

consequential software, or its documentation. COMET LABS makes no warranty

or representation, expressed, implied, or statutory, with respect to its products or

the contents or use of this documentation and all accompanying software, and

specifically disclaims its quality, performance, merchantability, or fitness for any

particular purpose. COMET LABS reserves the right to revise or update its

products, software, or documentation without obligation to notify any individual

or entity.

CAUTION

1. Back up your system periodically to avoid any potential data loss. COMET LABS disclaims any responsibility of all sorts of data loss or recovery.

2. Should you return any components of ND16000 package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

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Safety Warnings

1. ND16000 can operate normally in the temperature of 0-35 and relative

humidity of 0%-85%. Please make sure the environment is well-ventilated.

2. The power cord and devices connected to ND16000 must provide correct

supply voltage (40W, 90-264V).

3. Do not place ND16000 in direct sunlight or near chemicals. Make sure the

temperature and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe

ND16000 with wet towel. Do not use chemical or aerosol to clean ND16000.

5. Do not place any objects on ND16000 for the server’s normal operation and to

avoid overheat.

6. Use the flat head screws in the product package to fasten the hard disk in

ND16000 when installing hard disk for proper operation.

7. Do not place ND16000 near any liquid.

8. Do not place ND16000 on any uneven surface to avoid falling off and damage.

9. Make sure the voltage is correct in your location when using ND16000. If you

are not sure, please contact the distributor or the local power supply company.

10. Do not attempt to repair your ND16000 in any occasions. Improper

disassembly of the product may expose you to electric shock or other risks.

For any enquiries, please contact the distributor.

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Table of Contents

Chapter 1

1.1 Introduction................................................................................... 7

1.2 Package Contents ...........................................................................8

1.3 Hardware Illustration ......................................................................8

Chapter 2 Installation of ND16000 ....................................................... 9

2.1 Set up ND16000.............................................................................9

2.2 Check System Status .................................................................... 10

2.3 Configure Software Settings........................................................... 12

2.3.1 Windows Users........................................................................ 12

2.3.2 MAC Users.............................................................................. 21

Chapter 3 Start to Enjoy the Powerful Services of ND16000 .............. 28

3.1 Server Administration.................................................................... 32

3.2 Quick Configuration ....................................................... 33

Overview of ND16000 .......................................................... 7

3.3 System Settings ............................................................ 36

3.3.1 Server Name........................................................................... 36

3.3.2 Date & Time ........................................................................... 37

3.3.3 Encoding Setting ..................................................................... 38

3.3.4 View System Settings............................................................... 38

3.4 Network Settings .......................................................... 39

3.4.1 TCP/ IP Configuration............................................................... 39

3.4.2 Microsoft Networking................................................................ 40

3.4.3 Apple Network......................................................................... 42

3.4.4 Web File Manager .................................................................... 42

3.4.5 FTP Service............................................................................. 43

3.4.6 Multimedia Station................................................................... 44

3.4.7 Download Station .................................................................... 44

3.4.8 Web Server ............................................................................ 45

3.4.9 View Network Settings ............................................................. 46

3.5 Device Configuration ...................................................... 47

3.5.1 SATA Disk .............................................................................. 47

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USB Disk................................................................................ 48

3.5.2

3.5.3 USB Printer............................................................................. 50

3.5.4 eSATA Disk............................................................................. 52

3.6 User Management ......................................................... 54

3.6.1 Users..................................................................................... 54

3.6.2 User Groups............................................................................ 56

3.6.3 Quota .................................................................................... 61

3.7 Network Share Management ........................................... 63

3.7.1 Create ................................................................................... 64

3.7.2 Property................................................................................. 65

3.7.3 Access Control ........................................................................ 66

3.7.4 Delete.................................................................................... 67

3.8 System Tools ................................................................ 68

3.8.1 Alert Notification...................................................................... 69

3.8.2 Restart/ Shutdown................................................................... 69

3.8.3 Hardware Settings ................................................................... 70

3.8.4 System Update........................................................................ 71

3.8.5 Change Logo........................................................................... 72

3.8.6 Remote Replication (Disaster Recovery)...................................... 73

3.8.7 Backup/ Restore/ Reset Settings................................................ 76

3.9 Event Logs ................................................................... 77

Chapter 4 Copy Data Directly by USB Ports to ND16000..................... 78

Chapter 5 Multimedia Station ............................................................. 79

Chapter 6 Download Station............................................................... 85

Chapter 7 Web Server ........................................................................ 91

Chapter 8 FTP Server.......................................................................... 93

Chapter 9 Web File Manager............................................................... 96

Chapter 10 NetBak Replicator ..................................................... 101

Chapter 11 ND16000 Maintenance ..................................................... 115

11.1 Restart/ Shut down Server........................................................... 115

11.2 Reset Administrator Password and Network Settings........................ 116

11.3 Disk Failure or Malfunction ........................................................... 117

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Power Outage or Abnormal Shutdown............................................ 117

11.4

Technical Support ................................................................................ 118

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Chapter 1 Overview of ND16000

1.1 Introduction

Thank you for choosing ND16000 . This product has the following key features:

9 9-in-1 server: Multimedia Station, Download Station, Mirror Station, Disaster

Recovery, Web Server, Backup Server, File Server, FTP Server, and Printer

Server

9 Easy to use, simple configuration in a few steps and ND16000 is ready to use!

9 Enormous storage capacity, support SATA disk of up to 500GB or above, and

extendable to 1TB or more by eSATA/USB port.

9 3 high speed USB 2.0 (480Mbps) to support multiple USB devices like printer,

disk, digital camera, thumb drive, card reader etc. to provide diversified

functions.

9 High speed transfer, 480Mb USB 2.0, Gigabit Ethernet, 1.5GB eSATA high

speed file transfer. With highly efficient block level algorithm, data transfer

can be done instantly.

9 Incomparable high reliability, most complete and reliable data backup:

instant/ schedule/ real-time backup and can compress data to remote location.

9 Stylish aluminum design, the best heat-release, shock-resistance, anti-

collision aluminum design

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1.2 Package Contents

Your ND16000 package contains:

9 ND16000

9 Adaptor

9 Power cord

9 CD-ROM (user manual,

Quick Install Wizard and software inclusive)

9 Ethernet cable x 1

9 Quick Installation

Guide

9 Stand x 2

1.3 Hardware Illustration

One Touch Copy Button

USB Ports

9 Flat head screw x 4

LED indicators: Status, HDD, eSATA, LAN and Power

Reset Button

Power Connector

Power Button

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eSATA

Giga LAN

Power Cord Hook

K-Lock Security Slot

Chapter 2 Installation of ND16000

2.1 Set up ND16000

Please check your network environment and select the appropriate installation

method before installing ND16000.

1. Office/ Home

Connect ND16000 and PC to the same

hub/ switch/ router.

When you have verified your network environment, please follow the steps below

to install ND16000.

2. Individual

Connect ND16000 directly to your PC

by a network cable.

* Optional step. You can skip this step if you are not using printer service.

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2.2 Check System Status

ND16000 provides LED indicators for you to indicate system status and

information easily. When ND16000 is turned on, please check the following items

to make sure system status is normal.

LED System starting up System has started

nPower oNetwork (LAN) qHard disk (HDD) rStatus

Blink in red (short beep once)→

Blink in green (long beep once)

Blue Blue

Blink in orange Orange

Blink in yellow Off

Green

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LED Display & System Status Overview (Long blink: LED blinks for 3 seconds;

short blink: LED blinks for one second)

LED LED Display & System Status

Power Blue: System has started Network Short blink in orange: Accessing network eSATA Short blink in yellow: Accessing data

HDD Short blink in yellow: Accessing data Status Green: System is normal

Short blink in red: When system is turned on Glow in red for 3 seconds/ long blink in red: Hard disk not detected Red: Incorrect hard disk format Long blink in green and red alternatively: Bad blocks are found in hard disk Short blink in green and red alternatively: Warning on disk full

status (long beep twice) Front USB Status

Other Status

Action LED Process Finish

Update

firmware

down

Short blink in yellow twice: System detects USB

Yellow: You can press copy button to copy data.

Short blink in yellow: Accessing data

Power Short blink in blue Blue Status Short blink in green

and red alternatively

Power Short blink in blue Off System shut Status Off (short beep once) Off

Green (long beep thrice)

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2.3 Configure Software Settings

After checking system status, please follow the steps below to configure software

settings of ND16000. The configuration procedure of Windows and MAC users are

different. Please select the appropriate procedure according to your OS.

2.3.1 Windows Users

Insert ND16000 CD-ROM in your PC

Run Quick Install Wizard. When the browser prompts for performing quick

configuration, click OK.

Mise en forme : Puces et numéros

Enter the default user name and password.

Default user name: Administrator

Password: admin

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When you have entered quick configuration page, follow the instructions to

complete the settings. Click Next to continue.

Step 1. Enter the server name and click Next.

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Step 2. Enter a new password or select to use the original password. Click

Next to continue.

Step 3. Select the time zone of your location or enter the date and time

manually. You can also select to synchronize the time of ND16000 with an

Internet time server automatically. Click Next to continue.

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Step 4. Select the encoding language of ND16000 and click Next.

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Note: All files and directories on ND16000 will be created using Unicode encoding. If your FTP clients or PC does not support Unicode, e.g. Windows 95, 98, ME OS, select the language the same as the OS of your PC here in order to view the files and directories on the server properly.

Step 5. It is recommended to use DHCP protocol to acquire IP address

automatically. If your network does not support DHCP, please enter the IP

address settings and click Next.

Note: If you select to enter IP address manually, please make sure your PC and ND16000 are in the same LAN. If you are not sure about the network settings, please contact your network administrator or ISP.

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Step 6. When a new hard disk is installed in ND16000, select “Initialize the

hard disk now” and click Next to format and initialize the disk.

Note: All disk data will be cleared after disk initialization.

Step 7. You have finished quick configuration. Please make sure all settings

are correct and click Next to start disk formatting.

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Please wait patiently when the disk is being formatted. Formatting may take

a few minutes depending on the capacity of your hard drive. When the disk is

formatted, click Next to proceed.

Congratulations! You have finished Quick Configuration. Your ND16000 is

ready to use.

ND16000 provides several default share folders for data sharing and access.

To map the share folders on ND16000 as your drive, check the option

“Continue to map network drive for me” and follow the steps below to proceed.

To start to use ND16000 immediately, you can skip to 3.

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a. For example, to map the folder Public as your drive, select the folder and

click Map Network Drive.

Note: The share folders Qdownload, Qmultimedia, Qusb, and Qweb are system default network share of ND16000 for the use of Download Station, Multimedia Station, USB Auto-copy and Web Server.

b. Select the drive letter for the connection and click Finish.

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c. Upon successful connection, you can start to use the share folder on

ND16000. You can access these folders by opening My Computer.

Quick Install Wizard will appear when all configurations are completed. Click

on the name of ND16000 on the list to enter administration page.

Mise en forme : Puces et numéros

When the administration page of ND16000 is shown, you can start to use the

services. If you have any questions during web administration, please click

the help button

on the top right hand corner of the page.

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Mise en forme : Puces et numéros

To modify system settings, click Administration. Enter the user name and

password to login.

Default user name: administrator

Password: admin

Note: It is recommended to use Internet Explorer 6.0 or above to access ND16000. If the OS of your PC is Windows 98, ND16000 supports Internet Explorer 6.0 or above only.

2.3.2 MAC Users

ND16000 provides two methods for MAC users to connect to ND16000. You can

select A. Connect ND16000 by MAC directly

network.

A. Connect your ND16000 with MAC directly

1. Please go to Network settings and select Using DHCP. Then connect

ND16000 to your MAC via a cable.

or B. Connect ND16000 by the

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2. Open a web browser and enter the default IP address of ND16000 to login the

system.

Default IP of ND16000:

http://169.254.100.100:6000

Note: Please use the browser Safari in MAC to access ND16000.

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3. When the administration page is shown, click Administration. Enter the

default user name and password to login.

Default user name: administrator

Password: admin

4. Follow the step-by-step guide in Quick Configuration to complete the settings

of ND16000. If you have any questions during web administration, please

click the help button

on the top right hand corner of the page.

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B. Connect ND16000 by the network

1. Please go to Network settings to check and write down the subnet and router

address of your MAC. Then select Using DHCP.

Note: If you are not sure about the network settings, please contact your network administrator or ISP.

2. Connect ND16000 to your MAC by a cable. Open a web browser and enter

the default IP address of ND16000.

Default IP address of ND16000:

http://169.254.100.100:6000

Note: Please use the browser Safari in MAC to access ND16000.

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3. When the administration page is shown, click Administration. Enter the

default user name and password to login.

Default user name: administrator

Password: admin

4. Go to TCP/IP Configuration of Network Settings

static IP and input the IP address of ND16000. Make sure the value does not

conflict with the IP address of your MAC and other devices in LAN. Configure

the subnet mask and default gateway of ND16000 to the same as subnet

mask and router address of MAC which you set in Step 1. Click Apply to

confirm.

. Select to use

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Note: When using static IP, please make sure your MAC and ND16000 are in the same LAN. If you are not sure about the settings, please contact your network administrator or ISP.

5. Click Yes to restart ND16000 for the changes to take effect. Please wait

patiently for ND16000 to restart.

6. Connect your MAC and ND16000 to the network. Open a web browser and

enter the IP address of ND16000 you set up in step 4.

Note: Please use the browser Safari in MAC to access ND16000.

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7. Click Administration and enter the default user name and password to login.

Default user name: administrator

Password: admin

8. Follow the step by step guide in Quick Configuration to complete the settings

of ND16000. If you have any questions during web administration, please

click the help button

on the top right hand corner of the page.

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Chapter 3 Start to Enjoy the Powerful Services of

ND16000

ND16000 provides the following powerful functions and applications.

A. Use network share-Public folder

1. You can access the public folder of ND16000 by the following means:

a. Open My Network Places and find the workgroup of ND16000. If you

cannot find the server, please browse the whole network to search for

ND16000. Double click the name of ND16000 for connection.

b. Use Run function in Windows. Enter \\[ND16000 name]* or

\\[ND16000 IP]# to access share folder on ND16000.

c. Windows users can use Quick Install Wizard to find ND16000. When the

administration page is shown, click Web File Manager. Enter the user

name and password, and then start to manage ND16000.

2. You can upload files to the Public folder.

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B. Manage ND16000

Manage ND16000 using web browser by Windows or MAC

1. You can access ND16000 web administration page by the following methods:

a. Windows users can use Quick Install Wizard to find ND16000.

b. Windows and MAC users can open a web browser and enter http://

[ND16000 name]:6000* or http:// [ND16000 IP]:6000#

Note:

1. It is recommended to use Microsoft Internet Explorer 6.0 or above to access ND16000. If the OS of your PC is Windows 98, ND16000 supports Internet Explorer 6.0 only.

2. Please use the browser Safari in MAC to access ND16000.

*The user name here should be the same as the server name you enter in

Chapter 2.3 Configure Software Settings.

#The IP address here should be the same as the IP address you enter in Chapter

2.3 Configure Software Settings. If you are using DHCP: (a) connect PC to ND16000 directly, please use the default IP address 169.254.100.100:6000 of ND16000; (b) connect ND16000 by network, please run Quick Install Wizard to view the IP address of ND16000.

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2. When the administration page is shown, click Administration, Web File

Manager, Web Server, Multimedia Station, or Download Station. Enter

the user name and password, and then start to manage ND16000. For further

details, please refer to the user manual in ND16000 CD-ROM.

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