Network Attached Storage
ND16000 Series
User Manual (Version: 1.0)
FOREWORD
Thank you for choosing COMET LABS products! This user manual provides
detailed instructions of using ND16000. Please read carefully and start to enjoy
the powerful functions of ND16000!
LIMITED WARRANTY
In no event shall the liability of COMET LABS Systems, Inc. (COMET LABS) exceed
the price paid for the product from direct, indirect, special, incidental, or
consequential software, or its documentation. COMET LABS makes no warranty
or representation, expressed, implied, or statutory, with respect to its products or
the contents or use of this documentation and all accompanying software, and
specifically disclaims its quality, performance, merchantability, or fitness for any
particular purpose. COMET LABS reserves the right to revise or update its
products, software, or documentation without obligation to notify any individual
or entity.
CAUTION
1. Back up your system periodically to avoid any potential data loss. COMET
LABS disclaims any responsibility of all sorts of data loss or recovery.
2. Should you return any components of ND16000 package for refund or
maintenance, make sure they are carefully packed for shipping. Any form
of damages due to improper packaging will not be compensated.
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Safety Warnings
1. ND16000 can operate normally in the temperature of 0-35 and relative
humidity of 0%-85%. Please make sure the environment is well-ventilated.
2. The power cord and devices connected to ND16000 must provide correct
supply voltage (40W, 90-264V).
3. Do not place ND16000 in direct sunlight or near chemicals. Make sure the
temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe
ND16000 with wet towel. Do not use chemical or aerosol to clean ND16000.
5. Do not place any objects on ND16000 for the server’s normal operation and to
avoid overheat.
6. Use the flat head screws in the product package to fasten the hard disk in
ND16000 when installing hard disk for proper operation.
7. Do not place ND16000 near any liquid.
8. Do not place ND16000 on any uneven surface to avoid falling off and damage.
9. Make sure the voltage is correct in your location when using ND16000. If you
are not sure, please contact the distributor or the local power supply company.
10. Do not attempt to repair your ND16000 in any occasions. Improper
disassembly of the product may expose you to electric shock or other risks.
For any enquiries, please contact the distributor.
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Table of Contents
Chapter 1
1.1 Introduction................................................................................... 7
1.2 Package Contents ...........................................................................8
1.3 Hardware Illustration ......................................................................8
Chapter 2 Installation of ND16000 ....................................................... 9
2.1 Set up ND16000.............................................................................9
2.2 Check System Status .................................................................... 10
2.3 Configure Software Settings........................................................... 12
2.3.1 Windows Users........................................................................ 12
2.3.2 MAC Users.............................................................................. 21
Chapter 3 Start to Enjoy the Powerful Services of ND16000 .............. 28
3.1 Server Administration.................................................................... 32
3.2 Quick Configuration ....................................................... 33
Overview of ND16000 .......................................................... 7
3.3 System Settings ............................................................ 36
3.3.1 Server Name........................................................................... 36
3.3.2 Date & Time ........................................................................... 37
3.3.3 Encoding Setting ..................................................................... 38
3.3.4 View System Settings............................................................... 38
3.4 Network Settings .......................................................... 39
3.4.1 TCP/ IP Configuration............................................................... 39
3.4.2 Microsoft Networking................................................................ 40
3.4.3 Apple Network......................................................................... 42
3.4.4 Web File Manager .................................................................... 42
3.4.5 FTP Service............................................................................. 43
3.4.6 Multimedia Station................................................................... 44
3.4.7 Download Station .................................................................... 44
3.4.8 Web Server ............................................................................ 45
3.4.9 View Network Settings ............................................................. 46
3.5 Device Configuration ...................................................... 47
3.5.1 SATA Disk .............................................................................. 47
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USB Disk................................................................................ 48
3.5.2
3.5.3 USB Printer............................................................................. 50
3.5.4 eSATA Disk............................................................................. 52
3.6 User Management ......................................................... 54
3.6.1 Users..................................................................................... 54
3.6.2 User Groups............................................................................ 56
3.6.3 Quota .................................................................................... 61
3.7 Network Share Management ........................................... 63
3.7.1 Create ................................................................................... 64
3.7.2 Property................................................................................. 65
3.7.3 Access Control ........................................................................ 66
3.7.4 Delete.................................................................................... 67
3.8 System Tools ................................................................ 68
3.8.1 Alert Notification...................................................................... 69
3.8.2 Restart/ Shutdown................................................................... 69
3.8.3 Hardware Settings ................................................................... 70
3.8.4 System Update........................................................................ 71
3.8.5 Change Logo........................................................................... 72
3.8.6 Remote Replication (Disaster Recovery)...................................... 73
3.8.7 Backup/ Restore/ Reset Settings................................................ 76
3.9 Event Logs ................................................................... 77
Chapter 4 Copy Data Directly by USB Ports to ND16000..................... 78
Chapter 5 Multimedia Station ............................................................. 79
Chapter 6 Download Station............................................................... 85
Chapter 7 Web Server ........................................................................ 91
Chapter 8 FTP Server.......................................................................... 93
Chapter 9 Web File Manager............................................................... 96
Chapter 10 NetBak Replicator ..................................................... 101
Chapter 11 ND16000 Maintenance ..................................................... 115
11.1 Restart/ Shut down Server........................................................... 115
11.2 Reset Administrator Password and Network Settings........................ 116
11.3 Disk Failure or Malfunction ........................................................... 117
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Power Outage or Abnormal Shutdown............................................ 117
11.4
Technical Support ................................................................................ 118
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Chapter 1 Overview of ND16000
1.1 Introduction
Thank you for choosing ND16000 . This product has the following key features:
9 9-in-1 server: Multimedia Station, Download Station, Mirror Station, Disaster
Recovery, Web Server, Backup Server, File Server, FTP Server, and Printer
Server
9 Easy to use, simple configuration in a few steps and ND16000 is ready to use!
9 Enormous storage capacity, support SATA disk of up to 500GB or above, and
extendable to 1TB or more by eSATA/USB port.
9 3 high speed USB 2.0 (480Mbps) to support multiple USB devices like printer,
disk, digital camera, thumb drive, card reader etc. to provide diversified
functions.
9 High speed transfer, 480Mb USB 2.0, Gigabit Ethernet, 1.5GB eSATA high
speed file transfer. With highly efficient block level algorithm, data transfer
can be done instantly.
9 Incomparable high reliability, most complete and reliable data backup:
instant/ schedule/ real-time backup and can compress data to remote location.
9 Stylish aluminum design, the best heat-release, shock-resistance, anti-
collision aluminum design
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1.2 Package Contents
Your ND16000 package contains:
9 ND16000
9 Adaptor
9 Power cord
9 CD-ROM (user manual,
Quick Install Wizard
and software inclusive)
9 Ethernet cable x 1
9 Quick Installation
Guide
9 Stand x 2
1.3 Hardware Illustration
One Touch Copy Button
USB Ports
9 Flat head screw x 4
LED indicators:
Status, HDD,
eSATA, LAN and
Power
Reset Button
Power Connector
Power Button
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eSATA
Giga LAN
Power Cord Hook
K-Lock
Security Slot
Chapter 2 Installation of ND16000
2.1 Set up ND16000
Please check your network environment and select the appropriate installation
method before installing ND16000.
1. Office/ Home
Connect ND16000 and PC to the same
hub/ switch/ router.
When you have verified your network environment, please follow the steps below
to install ND16000.
2. Individual
Connect ND16000 directly to your PC
by a network cable.
* Optional step. You can skip this step if you are not using printer service.
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2.2 Check System Status
ND16000 provides LED indicators for you to indicate system status and
information easily. When ND16000 is turned on, please check the following items
to make sure system status is normal.
LED System starting up System has started
nPower
oNetwork (LAN)
qHard disk (HDD)
rStatus
4
3
2
1
Blink in red (short beep once)→
Blink in green (long beep once)
Blue Blue
Blink in orange Orange
Blink in yellow Off
Green
6
5
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LED Display & System Status Overview (Long blink: LED blinks for 3 seconds;
short blink: LED blinks for one second)
LED LED Display & System Status
Power Blue: System has started
Network Short blink in orange: Accessing network
eSATA Short blink in yellow: Accessing data
HDD Short blink in yellow: Accessing data
Status Green: System is normal
Short blink in red: When system is turned on
Glow in red for 3 seconds/ long blink in red: Hard disk not
detected
Red: Incorrect hard disk format
Long blink in green and red alternatively: Bad blocks are found
in hard disk
Short blink in green and red alternatively: Warning on disk full
status (long beep twice)
Front USB
Status
Other Status
Action LED Process Finish
Update
firmware
down
Short blink in yellow twice: System detects USB
Yellow: You can press copy button to copy data.
Short blink in yellow: Accessing data
Power Short blink in blue Blue
Status Short blink in green
and red alternatively
Power Short blink in blue Off System shut
Status Off (short beep once) Off
Green (long beep thrice)
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2.3 Configure Software Settings
After checking system status, please follow the steps below to configure software
settings of ND16000. The configuration procedure of Windows and MAC users are
different. Please select the appropriate procedure according to your OS.
2.3.1 Windows Users
Insert ND16000 CD-ROM in your PC
Run Quick Install Wizard. When the browser prompts for performing quick
1.
configuration, click OK.
Mise en forme : Puces et
numéros
Enter the default user name and password.
Default user name: Administrator
Password: admin
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When you have entered quick configuration page, follow the instructions to
complete the settings. Click Next to continue.
Step 1. Enter the server name and click Next.
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Step 2. Enter a new password or select to use the original password. Click
Next to continue.
Step 3. Select the time zone of your location or enter the date and time
manually. You can also select to synchronize the time of ND16000 with an
Internet time server automatically. Click Next to continue.
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Step 4. Select the encoding language of ND16000 and click Next.
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Note: All files and directories on ND16000 will be created using
Unicode encoding. If your FTP clients or PC does not support
Unicode, e.g. Windows 95, 98, ME OS, select the language the same
as the OS of your PC here in order to view the files and directories on
the server properly.
Step 5. It is recommended to use DHCP protocol to acquire IP address
automatically. If your network does not support DHCP, please enter the IP
address settings and click Next.
Note: If you select to enter IP address manually, please make sure
your PC and ND16000 are in the same LAN. If you are not sure about
the network settings, please contact your network administrator or
ISP.
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Step 6. When a new hard disk is installed in ND16000, select “Initialize the
hard disk now” and click Next to format and initialize the disk.
Note: All disk data will be cleared after disk initialization.
Step 7. You have finished quick configuration. Please make sure all settings
are correct and click Next to start disk formatting.
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Please wait patiently when the disk is being formatted. Formatting may take
a few minutes depending on the capacity of your hard drive. When the disk is
formatted, click Next to proceed.
Congratulations! You have finished Quick Configuration. Your ND16000 is
ready to use.
ND16000 provides several default share folders for data sharing and access.
To map the share folders on ND16000 as your drive, check the option
“Continue to map network drive for me” and follow the steps below to proceed.
To start to use ND16000 immediately, you can skip to 3.
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a. For example, to map the folder Public as your drive, select the folder and
click Map Network Drive.
Note: The share folders Qdownload, Qmultimedia, Qusb, and
Qweb are system default network share of ND16000 for the use of
Download Station, Multimedia Station, USB Auto-copy and Web
Server.
b. Select the drive letter for the connection and click Finish.
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c. Upon successful connection, you can start to use the share folder on
ND16000. You can access these folders by opening My Computer.
2.
Quick Install Wizard will appear when all configurations are completed. Click
on the name of ND16000 on the list to enter administration page.
Mise en forme : Puces et
numéros
3.
When the administration page of ND16000 is shown, you can start to use the
services. If you have any questions during web administration, please click
the help button
on the top right hand corner of the page.
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Mise en forme : Puces et
numéros
To modify system settings, click Administration. Enter the user name and
password to login.
Default user name: administrator
Password: admin
Note:
It is recommended to use Internet Explorer 6.0 or above to access
ND16000. If the OS of your PC is Windows 98, ND16000 supports
Internet Explorer 6.0 or above only.
2.3.2 MAC Users
ND16000 provides two methods for MAC users to connect to ND16000. You can
select A. Connect ND16000 by MAC directly
network.
A. Connect your ND16000 with MAC directly
1. Please go to Network settings and select Using DHCP. Then connect
ND16000 to your MAC via a cable.
or B. Connect ND16000 by the
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2. Open a web browser and enter the default IP address of ND16000 to login the
system.
Default IP of ND16000:
http://169.254.100.100:6000
Note: Please use the browser Safari in MAC to access ND16000.
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3. When the administration page is shown, click Administration. Enter the
default user name and password to login.
Default user name: administrator
Password: admin
4. Follow the step-by-step guide in Quick Configuration to complete the settings
of ND16000. If you have any questions during web administration, please
click the help button
on the top right hand corner of the page.
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B. Connect ND16000 by the network
1. Please go to Network settings to check and write down the subnet and router
address of your MAC. Then select Using DHCP.
Note: If you are not sure about the network settings, please contact your
network administrator or ISP.
2. Connect ND16000 to your MAC by a cable. Open a web browser and enter
the default IP address of ND16000.
Default IP address of ND16000:
http://169.254.100.100:6000
Note: Please use the browser Safari in MAC to access ND16000.
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3. When the administration page is shown, click Administration. Enter the
default user name and password to login.
Default user name: administrator
Password: admin
4. Go to TCP/IP Configuration of Network Settings
static IP and input the IP address of ND16000. Make sure the value does not
conflict with the IP address of your MAC and other devices in LAN. Configure
the subnet mask and default gateway of ND16000 to the same as subnet
mask and router address of MAC which you set in Step 1. Click Apply to
confirm.
. Select to use
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Note: When using static IP, please make sure your MAC and
ND16000 are in the same LAN. If you are not sure about the
settings, please contact your network administrator or ISP.
5. Click Yes to restart ND16000 for the changes to take effect. Please wait
patiently for ND16000 to restart.
6. Connect your MAC and ND16000 to the network. Open a web browser and
enter the IP address of ND16000 you set up in step 4.
Note: Please use the browser Safari in MAC to access ND16000.
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7. Click Administration and enter the default user name and password to login.
Default user name: administrator
Password: admin
8. Follow the step by step guide in Quick Configuration to complete the settings
of ND16000. If you have any questions during web administration, please
click the help button
on the top right hand corner of the page.
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Chapter 3 Start to Enjoy the Powerful Services of
ND16000
ND16000 provides the following powerful functions and applications.
A. Use network share-Public folder
1. You can access the public folder of ND16000 by the following means:
a. Open My Network Places and find the workgroup of ND16000. If you
cannot find the server, please browse the whole network to search for
ND16000. Double click the name of ND16000 for connection.
b. Use Run function in Windows. Enter \\[ND16000 name]* or
\\[ND16000 IP]# to access share folder on ND16000.
c. Windows users can use Quick Install Wizard to find ND16000. When the
administration page is shown, click Web File Manager. Enter the user
name and password, and then start to manage ND16000.
2. You can upload files to the Public folder.
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B. Manage ND16000
Manage ND16000 using web browser by Windows or MAC
1. You can access ND16000 web administration page by the following methods:
a. Windows users can use Quick Install Wizard to find ND16000.
b. Windows and MAC users can open a web browser and enter http://
[ND16000 name]:6000* or http:// [ND16000 IP]:6000#
Note:
1. It is recommended to use Microsoft Internet Explorer 6.0 or above to
access ND16000. If the OS of your PC is Windows 98, ND16000 supports
Internet Explorer 6.0 only.
2. Please use the browser Safari in MAC to access ND16000.
*The user name here should be the same as the server name you enter in
Chapter 2.3 Configure Software Settings.
#The IP address here should be the same as the IP address you enter in Chapter
2.3 Configure Software Settings. If you are using DHCP: (a) connect PC to
ND16000 directly, please use the default IP address 169.254.100.100:6000 of
ND16000; (b) connect ND16000 by network, please run Quick Install Wizard to
view the IP address of ND16000.
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2. When the administration page is shown, click Administration, Web File
Manager, Web Server, Multimedia Station, or Download Station. Enter
the user name and password, and then start to manage ND16000. For further
details, please refer to the user manual in ND16000 CD-ROM.
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C. Use ND16000 Services
Multimedia Station
ND16000 provides a user-friendly web management interface for you to
manage personal albums easily. You can view images and multimedia
files, or browse photos by thumbnails preview. Please refer to Chapter
5.
Download Station
ND16000 supports P2P download mechanism. You can add download
task to ND16000 and let the server finish downloading even without
connecting the server to PC. Please refer to Chapter 6.
Mirror Station
Provides unique Q-RAID 1 technology which enables mirroring data
backup to external USB/ eSATA disk. Please refer to Chapters 3.5.2 and
3.5.4.
Disaster Recovery
ND16000 supports unique remote replication to back up important files
instantly to another COMET LABS NAS server. In case of data damage
in PC, you can restore all backup data. Please refer to Chapter 3.8.6.
Web Server
ND16000 enables you to upload html files and manage your own
website easily. Please refer to Chapter 7.
Printer Server
ND16000 supports network printer sharing function by direct USB
connection. No extra help from PC is needed. Please refer to Chapter
3.5.3.
FTP Server
ND16000 offers the simplest FTP server setup procedure for you to
establish FTP server without any professional assistance. Please refer to
Chapter 8.
Backup Server
NetBak Replicator is a powerful backup software designed for Windows
users to configure automatic backup schedule. Block level remote
replication is supported to provide the most reliable, instant and secure
data backup mechanism. Please refer to Chapter 10.
File Server
ND16000 provides convenient and secure file server functions that
support central data management. Users can be granted with access
right to access network share and share important files. Please refer to
Chapter 3.7 and Chapter 9.
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3.1 Server Administration
There are eight main sections in server administration:
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3.2 Quick Configuration
Please follow the step-by-step guide in Quick Configuration to complete the
settings of ND16000. If you have any questions during web administration,
please click the help button
buttons are described as below:
: Return to previous page
: Return to home page
: Logout system
on the top right hand corner of the page. Other
Step 1. Enter the server name.
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Step 2. Change the administrator password or select to use the original password.
Step 3. Enter the date, time and select the time zone for the server.
Step 4. Select the language the server uses to display files and directories. The
default setting is English.
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Step 5. Enter the IP address, subnet mask and default gateway for the server.
Step 6. Initialize the disk volume in ND16000 for first time configuration.
Step 7. When ND16000 is initialized, the basic settings will be shown.
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3.3 System Settings
Basic system settings include the server name, date, time, and view system
settings.
3.3.1 Server Name
Enter the name of ND16000. The server name can be 14 characters long at
maximum, which can contain alphabets, numbers and hyphen (-). The server
does not accept names with space, period (.), or names in pure numbers.
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3.3.2 Date & Time
Set the date, time, and time zone according to your location. If the settings are
incorrect, the following problems may occur:
9 When using a web browser to access or save a file, the display time of the
action will be incorrect.
9 The system event log time will be incorrect compared to the actual time
when an action occurs.
9 NTP Server
You can enable or use specified NTP (Network Time Protocol) server to
update the date and time of the system automatically. To enable NTP server,
please enable Configure NTP server or client setting and enter the IP
address or domain name of the NTP server, e.g. time.nist.gov,
time.windows.com in Use the specified NTP server field. Then enter the
time interval for adjusting the time (minimum value is 1 minute and
maximum value is 99 days).
Note: The first time you enable NTP server, it may take several
minutes for time synchronization before the time is correctly
adjusted.
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3.3.3 Encoding Setting
Select the language ND16000 uses to display files and directories.
Note: All files and directories on ND16000 will be created using
Unicode encoding. If your FTP clients or the OS of your PC does not
support Unicode, e.g. Windows 95/98/ME, select the language the
same as your OS here in order to view the files and directories on
the server properly.
3.3.4 View System Settings
You can view all current system settings, e.g. server name, on this page.
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3.4 Network Settings
You can configure network settings in this section and enable several powerful
applications of ND16000, e.g. Multimedia Station, Download Station, and Web
Server.
3.4.1 TCP/ IP Configuration
You can select one of the following two methods to configure the TCP/IP settings
of ND16000.
• Obtain IP address settings automatically via DHCP
If your network supports DHCP, ND16000 will automatically use DHCP protocol
to retrieve the IP address and related information.
• Use static IP address
To use fixed IP address for network connection, enter fixed IP address, subnet
mask and default gateway.
Primary DNS Server: Enter the IP address of primary DNS server that provides
DNS service for ND16000 in external network.
Secondary DNS Server: Enter the IP address of secondary DNS server that
provides DNS service for ND16000 in external network.
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3.4.2 Microsoft Networking
Enable file service for Microsoft networking: If you are using Microsoft
Windows, enable this service to access the files on network share folders. Assign
a workgroup name.
9 Standalone Server
Use local users for user authentication.
9 WINS server
If the local network has a WINS server installed, specify the IP address.
ND16000 will automatically register its name and IP address with WINS
service. If you do not want to enable WINS server support, or you do not
have a WINS server on your network, enter 0.0.0.0 in the field for WINS
server IP address.
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9 Domain Master
There is a unique Domain Master Browser for collecting and recording
resources and services available for each PC in the network or workgroup of
Windows. When a domain master browser (Windows NT/ 200x/ XP PC) exists
already in the network, there is no need to configure ND16000 as the domain
master.
When you find the waiting time for accessing Network Neighborhood too long,
it may due to failure of an existing master browser, or there is no master
browser available. If the reason is the latter one, you can check the box
Domain Master in this section to configure ND16000 as the master browser to
enhance the speed of accessing information on Network Neighborhood.
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3.4.3 Apple Network
To use ND16000 on Apple MAC operating system, enable AppleTalk network
support.
If your AppleTalk network uses extended networks, and is assigned with multiple
zones, assign a zone name to ND16000. If you do not want to assign a network
zone, enter an asterisk (*) to use the default setting. This setting is disabled
by default.
3.4.4 Web File Manager
To access files on ND16000 via web browser, enable Web File Manager. If
ND16000 is connected to the Internet and uses a valid IP address, you can access
files on the server by web browser from anywhere. For more information, please
refer to Chapter 9.
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3.4.5 FTP Service
When you enable FTP service, you can define the port number for the service and
maximum number of users connected to the FTP at the same time.
Select whether to enable/disable Unicode Support. The default setting is No.
Since most FTP clients do not support Unicode currently, it is recommended that
you disable Unicode support here and select the language the same as your OS in
“System Settings—Encoding Setting” page so that the folders and files on FTP can
be properly shown (please refer to Chapter 3.3.3). If your FTP client supports
Unicode, make sure you have enabled Unicode support for both your client and
ND16000.
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3.4.6 Multimedia Station
To share multimedia files like photos, music or video files on the network, please
enable Multimedia Station. For further information, please refer to Chapter 5.
3.4.7 Download Station
To use P2P download function of ND16000, please enable Download Station. For
further information, please refer to Chapter 6.
Note:
Please be warned against illegal downloading of copyrighted materials. The
Download Station functionality is provided for downloading authorized files
only. Downloading or distribution of unauthorized materials may result in
severe civil and criminal penalty. Users are subject to the restrictions of the
copyright laws and should accept all the consequences.
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3.4.8 Web Server
You can publish your own server by enabling Web Server function of ND16000.
For further information, please refer to Chapter 7.
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3.4.9 View Network Settings
You can view current network settings and status of ND16000 in this section.
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3.5 Device Configuration
You can configure SATA disk, USB disk, USB printer and external SATA (eSATA)
disk in this section.
3.5.1 SATA Disk
This page shows the model, size and current status of the SATA disk on ND16000.
You can format and check disk, and scan bad blocks on the disk. When the SATA
disk is formatted, ND16000 will create the following default share folders:
9 Public: network share for file sharing
9 Qdownload: network share for Download Station
9 Qmultimedia: network share for Multimedia Station
9 Qusb: network share for data copy function via USB ports
9 Qweb: network share for Web Server
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3.5.2 USB Disk
ND16000 supports USB disks and thumb drives for extended storage and Q-RAID
1 function. You can select one of the following settings for the disk:
a. Data Sharing: Select this option to use the selected USB disk as a network
share of ND16000.
b. Q-RAID 1: Select this option to configure the selected USB disk with the
SATA disk in ND16000 as Q-RAID1 configuration.
When backup is executed once, data can be automatically backed up by
connecting the external disk to ND16000 directly. There is no need to configure
the settings in administration interface. Manual operation is required for the first
time backup to enhance secure data protection.
Note: Only one disk can be set as Q-RAID 1 at one time.
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Recover data from USB disk when the SATA disk of ND16000 fails:
When the SATA disk of ND16000 fails, you can recover data from a backup disk if
the disks have been previously configured as Q-RAID 1. Please follow the steps
below to recover data from a backup USB disk to ND16000.
1. Replace the failed SATA disk with a new one.
2. Format the new disk by clicking Format now in Device Configuration-SATA
Disk page.
3. Connect a USB disk to ND16000.
4. Go to Device Configuration-USB Disk page. Click the Recover Data button*
under Disk Usage Setting. All data on the USB disk will be recovered to the
new SATA disk.
Warning: After executing this function, all data different from the USB
disk will be removed from the SATA disk of ND16000.
*This button will appear when the following conditions are all met:
a. The usage of the plugged in USB disk has been configured as Q-RAID 1.
b. The SATA disk in ND16000 has been changed or the plugged in USB disk has been
configured as Q-RAID 1 in other servers.
c. No Q-RAID1 disk is currently running on ND16000.
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3.5.3 USB Printer
1. To provide printer sharing function for network users, you can simply connect
a USB printer to the USB port of ND16000. ND16000 will detect the printer
automatically.
2. A printer icon should be shown in the share folder of the server. Double click
the icon.
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3. Install the printer driver.
4. When finished, you can start to use network printer service of ND16000.
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3.5.4 eSATA Disk
ND16000 supports eSATA disk for extended storage and Q-RAID 1 function. You
can connect an eSATA disk to the eSATA port of ND16000. You can select one of
the following two settings for the disk:
a. Data Sharing: Select this option to use the selected eSATA disk as a network
share of ND16000.
b. Q-RAID 1: Select this option to configure the selected eSATA disk with the
SATA disk in ND16000 as Q-RAID1 configuration.
When backup is executed once, data can be automatically backed up by
connecting the external disk to ND16000 directly. There is no need to configure
the settings in administration interface. Manual operation is required for the first
time backup to enhance secure data protection.
Note: Only one disk can be set as Q-RAID 1 at one time.
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Recover data from eSATA disk when the SATA disk of ND16000 fails:
When the SATA disk of ND16000 fails, you can recover data from a backup disk if
the disks have been previously configured as Q-RAID 1. Please follow the steps
below to recover data from a backup eSATA disk to ND16000.
1. Replace the failed SATA disk with a new one.
2. Format the new disk by clicking Format now in Device Configuration-SATA
Disk page.
3. Connect an eSATA disk to ND16000.
4. Go to Device Configuration- eSATA Disk page. Click the Recover Data
button* under Disk Usage Setting. All data on the eSATA disk will be
recovered to the new SATA disk.
Warning: After executing this function, all data different from the eSATA
disk will be removed from the SATA disk of ND16000.
*This button will appear when the following conditions are all met:
a. The usage of the plugged in USB disk has been configured as Q-RAID 1.
b. The SATA disk in ND16000 has been changed or the plugged in USB disk has been
configured as Q-RAID 1 in other servers.
c. No Q-RAID1 disk is currently running on ND16000.
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3.6 User Management
The files on ND16000 can be shared among multiple users. For easier
management and better control of users’ access right, you have to organize users,
user groups and their access right control.
3.6.1 Users
The system has created the following users by default:
n Administrator
By default, administrator has access to system administration and cannot be
deleted.
o Guest
This is a built-in user and will not be displayed on User Management page.
When you use a non-registered user name to login, the server will recognize
the user as a guest and will allow limited access. A guest does not belong to
any user group.
p Anonymous
This is a built-in user and will not be displayed on User Management page.
When you connect to the server by FTP service, you can use this name to
login as a guest.
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512 users can be created at maximum (including system default users). You
can create a new user according to your needs. The following information is
required to create a new user:
9 User name
The user name must not exceed 32 characters. It is case-insensitive and
can contain double-byte characters, such as Chinese, Japanese, and Korean
except:
" / \ [ ] : ; | = , + * ? < > ` '
9 Password
The password is case-sensitive and can be 16 characters long at maximum.
It is recommended to use a password of at least 6 characters.
You can perform the following settings for users:
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3.6.2 User Groups
User group is a collection of users with the same access right to files or folders.
ND16000 has created the following user groups by default:
n Administrators
All members in this group have administration right. You cannot delete this
group.
o Everyone
All registered users belong to everyone group. You cannot delete this group.
You can manage user groups with the following options:
1024 groups can be created at maximum. User groups name must not
exceed 256 characters. It is case-insensitive and can contain double-byte
characters, such as Chinese, Japanese, and Korean, except the following ones:
" / \ [ ] : ; | = , + * ? < > ` '
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Create Users and Assign Users to User Group
The following example demonstrates how to create new users and assign users to
a user group.
ABC Co. has recently recruited two employees Mr. Jones Lee for Administration
Department and Ms. Jane Wu for Sales Department. The IT Department
therefore needs to create two user accounts for them to access company data on
ND16000.
i. To create a user account, go to User Management-Users. Click Create.
ii. Enter the user name (Jones Lee/ Jane Wu) and password. Check the box
“Continue to set the user groups to which this user belongs” and click OK.
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iii. Select the user groups the users belong to on the right list, i.e. Mr. Jones Lee
for Administration Dept and Ms. Jane Wu for Sales Dept, and click Add. Then
click Close.
iv. After creating the users, the users will appear on the list on Create User Page.
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Create Private Network Share for User Groups
You can create particular network share for each user group. The procedure is
described as below:
1. To create a network share called media accessible by Administration
Department only, please go to “User Management—User Groups” page.
Select the user group Administration Dept and click Create Private Network
Share on the right.
2. Enter the network share name media. Select to disk volume that the share
will be created in and specify the path automatically or manually. Enter the
comment for the network share, e.g. media folder for Admin Dept and click
Apply.
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3. You can see the folder media in Network Share Management page.
4. Enter Access Control. You can see that only Administration Dept has full
access right to the folder.
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3.6.3 Quota
To allocate disk volume efficiently, you can specify the quota that can be used by
each user. When this function is enabled and a user has reached his/her disk
quota, he/she cannot upload data to the server anymore. By default, no
limitations are set for users. You can modify the following two options:
i. Enable quota for all users
ii. Quota size on each disk volume
Please refer to the following example to configure the quota setting of users:
The IT department is planning to set the disk quota of Mr. Jones Lee from
Administration Department and Ms. Jane Wu from Sales Department on ND16000.
The disk quota is 2000MB for Mr. Jones Lee and 4000MB for Ms. Jane Wu.
1. Please go to Quota page in User Management to enable quota for all users.
Enter the quota size on each disk volume, e.g. 1000MB. The quota for
individual user can be modified later.
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2. Select Jones Lee on User page and click Quota Settings on the right.
3. Enter the quota size 2000MB and click OK.
4. Follow the same steps and enter the quota size 4000MB for Jane Wu and click
OK. The quota setting is successfully applied.
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3.7 Network Share Management
The primary purpose of network storage is file sharing. You can create different
network share folders for various types of files, and provide different file access
rights to users or user groups.
There are four options in Network Share Management:
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3.7.1 Create
To create a network share, enter the following information:
9 Network share name
The share name must not exceed 12 characters and cannot contain the
following characters:
" . + = / \ : | * ? < > ; [ ] %
9 Disk volume
This area shows the disk volume status.
9 Path
All data are stored under the assigned path onto the disk volume. You can
select “Specify path automatically” or assign a path manually. The path
cannot exceed 256 characters and cannot contain the characters below:
" . + = / \ : | * ? < > ; [ ] %
9 Comment
Enter a brief description for the share folder. The comment cannot exceed
128 characters.
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3.7.2 Property
To edit the property of an existing network share, select a share and click
Property. You can then edit the content of that share.
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3.7.3 Access Control
When a network share is created, you can assign access rights to users or user
groups:
9 Deny access
Access to the network share will be denied.
9 Read only
Users can read the files only on the network share.
9 Full access
Users can to read, write, create, or delete files and folders on the network
share.
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3.7.4 Delete
Select a share and click Delete. Click OK to confirm.
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3.8 System Tools
System Tools enable you to optimize the maintenance and management of
ND16000.
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3.8.1 Alert Notification
Enter the e-mail address of administrator and SMTP server IP address. In case of
warning or malfunction, e.g. CPU fan fails, a disk drive fails or is unplugged, an
email will be sent to the administrator automatically. You can refer to Event Logs
section in Event Logs (refer to Chapter 3.9) to check all happened errors and
warnings.
If your mailbox requires SMTP authentication, enter the user name and password.
Note: It is recommended to send a test e-mail to make sure you can
receive the alert mails.
3.8.2 Restart/ Shutdown
Select to restart or shut down ND16000.
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3.8.3 Hardware Settings
You can enable or disable the hardware functions of ND16000.
i. Enable configuration reset switch
By enabling this option, you can press the reset button for 5 seconds to reset
the administrator password and system settings to default.
Reset Button
ii. Enable hard disk standby mode
When this function is enabled, hard disk will go to standby mode if there is no
access within the specified period.
iii. Enable light signal alert when the free size of SATA disk is less than the value:
The Status LED indicator will blink red and green when this function is enabled
and the free space of the SATA disk is less than the value. The range of the
value is 1-51200 MB.
iv. Auto power on when power resumes after power loss
When this function is enabled, ND16000 will turn on automatically when
power resumes after improper shutdown or power loss.
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3.8.4 System Update
Note: If the system is running properly, you do not need to update the
firmware.
Before updating system firmware, please make sure the product model and
firmware version are correct. Follow the steps below to update firmware:
Step 1: Download the release notes of the same version as the firmware from
COMET LABS website http://www.COMET LABS.com.tw/
carefully to make sure you need to upgrade the firmware.
Step 2: Before upgrading system firmware, back up all disk data on the server to
avoid any potential data loss during system update.
Step 3: Click the [Browse…] button to select the correct firmware image for
system update. Click Update System to update the firmware.
Note: System update may take tens of seconds to several minutes to complete
depending on the network connection status. Please wait patiently. The system
will inform you when system update is completed.
. Read the release notes
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3.8.5 Change Logo
You can choose a personal picture to display on the login page of ND16000. The
size of the picture cannot exceed 20K bytes.
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3.8.6 Remote Replication (Disaster Recovery)
Remote Replication enables you to replicate files on ND16000 to another
ND16000 or COMET LABS NAS series. The files will be compressed before the
replication process in order to save time for data transfer. Make sure a
network share is created before creating a remote replication task.
Using Remote Replication
Login ND16000 and go to Remote Replication in System Tools.
i. New
a. Click New to enter the following page.
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b. Complete all settings and click OK to save or Cancel to quit.
Note: To use remote replication, enable Microsoft Networking service,
make sure the destination network share and directory have been
created, and the user name and password are valid to login the
destination folder.
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ii. Edit
a. Select the task to be edited.
b. Click Edit.
c. Modify the settings.
d. Click OK to save or Cancel to quit.
iii. Delete
a. Select the task to be deleted.
b. Click Delete.
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3.8.7 Backup/ Restore/ Reset Settings
• To backup all settings, including user accounts, server name and network
configuration etc., click Backup and select to open or save the setting file.
• To restore all settings, click Browse to select a previously saved setting file
and click Restore to confirm.
• To reset all settings to default, click Reset.
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3.9 Event Logs
ND16000 can store thousands of recent event logs, including warning, error and
information messages. In case of system malfunction, event logs can be
retrieved to analyze system problems.
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Chapter 4 Copy Data Directly by USB Ports to
ND16000
ND16000 supports direct copy of data on USB devices to ND16000 by using the
Copy button. To use this function, please follow the steps below:
1. Make sure a SATA disk is installed correctly in ND16000 according to the
instructions in Chapter Erreur ! Source du renvoi introuvable..
2. Turn on ND16000.
3. Format the SATA disk in SATA Disk page of Device Configuration (please
refer to Chapter 3.5.1). A system default folder Qusb will be created in
ND16000.
4. Connect USB devices, e.g. digital camera, flash to the USB port of ND16000.
Intelligent One Touch Copy Button#
USB Ports
5. Press the Copy button on ND16000. All data on the USB device will be
copied to the folder Qusb/(xxxxyyzz)* on ND16000 instantly.
#Intelligent one touch copy: ND16000 will detect if there is any file changed
inside the USB device. If any file is changed, ND16000 will copy it automatically.
* xxxx: year; yy: month; zz: date
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Chapter 5 Multimedia Station
ND16000 provides a user-friendly web management interface for you to manage
personal albums easily. You can view images and multimedia files, or browse
photos by thumbnails preview.
A. Upload photos by web administration
1. To use Multimedia Station of ND16000, make sure a SATA disk is installed
correctly in ND16000 according to the instructions in Chapter Erreur !
Source du renvoi introuvable.. A share folder Qmultimedia will be
created. Enable Multimedia function in Network Settings.
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2. Click on the link http://ND16000 IP/Qmultimedia on Multimedia Station
page or click Multimedia Station on the login page of ND16000 to access
Multimedia Station.
3. Click
password to manage Multimedia Station. Users without administration right
can view the photos and multimedia files on Multimedia Station but they do
not have the right to modify the files.
on the top right hand corner. Login with administrator name and
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4. Click Browse to select the multimedia file and then click Upload to upload
the file to the folder.
5. You can also create folders by clicking
B. Upload photos to Qmultimedia folder directly
You can upload multimedia files to ND16000 directly by the following steps.
1. Use Run function in Windows. Enter \\[server name] or \\[server IP] to
access share folder on ND16000.
2. Open the folder Qmultimedia. Enter the user name and password to login.
and upload files to the folders.
3. Drag the files and folders to the folder directly. Please wait patiently when
ND16000 is generating thumbnails for images during uploading.
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When you login Multimedia Station by web browser again, all multimedia files will
be shown.
Buttons on Multimedia Station page
Sort files by name
Sort files by size
Sort files by date
Return to previous page
Return to Home
Create folder
Rename file or folder
Select all
Select none
Delete
Support file format list
Type File format
Picture jpg, bmp, pig
wmx, wvx, avi, mpeg, mpg, mpe, m1v, mp2, mpv2, mp2v, mpa,
dvr-ms, asf, asx, wpl, wm, wmx, wmd, wmz
Video
wma, wax, cda, wav, mp3, m3u, mid, midi, rmi, aif, aifc, aiff,
au, snd
Audio
(Other formats not mentioned above)
Others
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View Photo Information
1. To view detailed information of a photo, click on the thumbnail of the picture.
2. The information of the photo, e.g. file name, resolution, size, camera producer
will be shown on the right. You can enter a description for the picture in the
box below the photo and click Submit. To reset the description to previously
saved version, click Reset.
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Buttons Description
You can use the buttons on top of the photo to manage the album.
Play music or video files
To play music or video files on Multimedia Station, you can click on the thumbnail
of the file displayed on the page. The file will be played by your default music or
video playing program.
Back to previous level
Previous image
Next image
Rotate image anticlockwise
Rotate image clockwise
Zoom in
Zoom out
Play slideshow. Select the time interval in seconds.
Click play to play slide show. To stop playing, click
stop.
Print the image
Save the picture
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Chapter 6 Download Station
ND16000 supports P2P download mechanism. You can add download task to
ND16000 and let the server finish downloading independent of PC.
Note:
Please be warned against illegal downloading of copyrighted materials. The
Download Station functionality is provided for downloading authorized files
only. Downloading or distribution of unauthorized materials may result in
severe civil and criminal penalty. Users are subject to the restrictions of the
copyright laws and should accept all the consequences.
1. To use Download Station, make sure a SATA disk is installed correctly in
ND16000 according to the instructions in Chapter Erreur ! Source du renvoi
introuvable.. A share folder Qdownload will be created. Enable this
function in Network Settings.
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2. Click on the link http://ND16000 IP/Qdownload on Download Station
page or click Download Station on the login page of ND16000 to access
Download Station.
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3. Click Add new download task on the left and upload a torrent file. You can
download legal torrent files by searching on the Internet. There are websites
that provide legally sharing torrents e.g. www.legaltorrents.com
download the torrent files to your local disk and then upload them to
ND16000.
. Please
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4. After uploading a download task, the task will appear on View Run List.
5. You can select an available download task and click Set Share Time to
configure the time for sharing the torrent file, or click Set Config to set the
maximum number of downloads at the same time (default value is 3).
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6. To pause a running download task, select the task in View Run list and click
Pause/ Restart Task. To delete a running, paused, or finished task, select
the task and click Delete Task. To restart a paused task, select the task in
View Pause List and click Pause/ Restart Task. You can also increase or
decrease task priority by clicking Increase Task Priority and Decrease
Task Priority when there are multiple download tasks.
7. You can view tasks that are paused or finished in View Pause List and View
Finish List respectively.
8. To logout Download Station, click
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on the top right hand corner.
9. To access the folders you have downloaded, please go to the share folder
Qdownload of ND16000.
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Chapter 7 Web Server
ND16000 enables you to upload HTML files and manage your own website easily
by Web Server function. Once you activate Web Server function, you can access
your own homepage wherever you are. You can add hyperlinks in your
homepage to connect to all the features of ND16000, such as Download Station,
Multimedia Station and Web Server.
1. To use Web Server, make sure a SATA disk is installed correctly in ND16000
according to the instructions in Chapter Erreur ! Source du renvoi
introuvable.. A share folder Qweb will be created. Enable Web Server in
Network Settings.
2. You can upload your HTML files to the folder Qweb by the following methods:
a. By using samba: You can open a web browser and type \\[ND16000
IP]\Qweb or \\[ND16000 name]\Qweb. Login the folder and
upload your HTML files.
b. By FTP: You can login FTP service and upload your HTML files to the
folder (please refer to Chapter 8).
c. By Web File Manager: You can login Web File Manager and upload your
HTML files to the folder (please refer to Chapter 9).
The file index.html or index.htm will be the home path of your webpage.
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3. Click on the link http://ND16000 IP/ on Web Server page or click Web
Server on the login page of ND16000 to access the web page you upload.
Note that when Web Server is enabled, you have to type [http://ND16000 IP
address:6000] in your web browser to access the login page of ND16000.
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Chapter 8 FTP Server
ND16000 supports FTP service. To use FTP service, enable this function in
Network Settings and follow the steps below:
1. Open an IE browser and type ftp://[ND16000 IP] or ftp://[ND16000
name]. OR
2. By Web File Manager of ND16000.
a. Go the ND16000 administration and click Web File Manager. Enter user
name and password to login ND16000.
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b. Click FTP.
c. Enter the user name and password to login FTP service.
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d. You can start to enjoy FTP service.
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Chapter 9 Web File Manager
Using Web File Manager
To use Web File Manager, enable web service in Network Settings first.
Launch the web browser and go to ND16000 administration page. Select Web
File Manager and enter the correct login name and password. You may also
enter “guest” in the login name field without password to access the network
shares on ND16000 as an anonymous guest.
Note: Make sure a network share has been created before using Web File
Manager.
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Select an existing network share for management.
You can organize network share folders of ND16000. With Web File Manager, you
can upload, rename, or delete files and folders in the network shares.
View files online
Click on a file displayed on the web page. The information of the file will be
displayed. If your browser does not support the file format, a download window
will pop up automatically. Download the file and you can open it on your PC.
Create folder
i. Select a network share or folder in which you want to create a new folder.
ii. Click
iii. Enter the name of the new folder and click OK.
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(Create Folder) on the toolbar.
Rename file or folder
i. Select a file or folder to rename.
ii. Click
iii. Enter the new file or folder name and click OK.
Delete file or folder
i. Select a file or folder to delete.
ii. Click
iii. Confirm to delete the file or folder.
To delete all files and folders, click
(Delete).
Upload file
i. Open the folder to upload file to.
ii. Click Browse to select the file.
iii. Click Upload.
Download file
i. Select a file to download.
ii. Right click the mouse and select “Save Target As” to save the file.
Logout
(Rename) on the toolbar.
(Delete) on the toolbar.
(Select All) and then
To exit Web File Manager, click (Logout).
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Viewing Files Named in Local Language
To view files named in Chinese, you may have to configure the browser settings.
Take Internet Explorer as an example, follow the steps below to configure the
settings.
1. Click on Tools in IE browser.
2. Click Internet Options.
4. Click OK.
5. Restart the browser.
3. Cancel this option.
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Web File Manager Icons
Icon Description
Up-return to the parent folder
Refresh-reload the current page
Home-return to network share list home page
Create folder
Rename file or folder
Delete file or folder
Select all
Cancel selection
Logout
Full access network share folder
Read-only network share folder
Malfunction network share folder
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