Internet IR Camera User’s Manual
Internet IR Camera
User’s Manual
Software Version 2.0.3
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Internet IR Camera / Video Server Series
Owner's Record
The model and serial numbers are located at the bottom. Record these numbers in the spaces provided
below. Refer to these numbers whenever you call upon your dealer regarding this product.
Model No. ____________________ Serial No. ____________________
To prevent fire or shock hazard, do not expose the unit to rain or
moisture when rear cover be removed.
For AC Adaptor to avoid electrical shock, do not open the cabinet. Refer
servicing to qualified personnel only.
For customers in the U.S.A.
This equipment has been tested and found to comply with the limits for a digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void
your authority to operate this equipment.
The shielded interface cable recommended in this manual must be used with this equipment in
order to comply with the limits for a digital device pursuant to Part 15 of FCC Rules.
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
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Table of Contents
Overview ............................................................................................................................. 4
Package Contents................................................................................................................6
Connections......................................................................................................................... 7
Hardware Installation ......................................................................................................... 9
Logging in to Homepage................................................................................................... 10
Before Operation....................................................................................................... 10
Access the Internet Camera from the Internet Explorer for the first time ................ 14
Logging in as an ordinary User................................................................................. 16
Logging in as an Administrator................................................................................. 16
Operating the Internet Camera......................................................................................... 17
Control Panel ............................................................................................................ 18
Advanced Function Area........................................................................................... 20
Basic Setting ..................................................................................................... 20
Application Setting ........................................................................................... 34
Firmware upgrade:........................................................................ 43
Trigger............................................................................................................... 47
Capture.............................................................................................................. 48
RightMouseButton of ActiveX Control.............................................................................. 49
View Menu................................................................................................................ 50
“Image Recording…-> Save as JPEG” .................................................................... 56
“Save Current Picture As …” ................................................................................... 63
Appendix A: Troubleshooting & Frequently Asked Questions.......................................... 65
Appendix A: Troubleshooting & Frequently Asked Questions.......................................... 65
Appendix B: PING IP Address.......................................................................................... 70
Appendix C: Bandwidth Estimation.................................................................................. 71
Appendix D: Time Zone Table........................................................................................... 72
Appendix E: DDNS Application........................................................................................ 74
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Overview
This user’s guide explains how to operate the Internet IR Camera from a computer.
Basically, the user’s guide is written to be read on the computer display. However, users
might consider printing it out to access easily and read it before you operate the Internet
Camera.
Introduction
This Internet IR Camera is an inexpensive fully scalable surveillance technology.
Because the Cameras can be plugged in to your existing computer network
infrastructure, you will potentially save thousands of dollars on unnecessary cabling. By
using IR technology, this Camera is not only working on day but also on night.
The Internet IR Camera is accessible via the LAN or Internet connection. Connect your
Internet Camera directly to a computer network or xDSL modem, and with a standard
Web browser you get instant, on demand video streams. Within minutes you can set up
the Internet Camera to capture a video sequence to a PC. Live video image can be
uploaded to a website for the world to see or made available only to select users on the
network.
Features:
z High quality 1/3” CCD sensor
z HIGH-LIGHT / SUPER-LIGHT IR LED offers greater image quality and longer
life span
z 30M/50M/100M IR distance
z Composite video output
z JPEG video compression
z Remote-Control via Internet Explorer
z Support statistic and dynamic IP address
z DDNS and PPPoE
z Multi-channel control software for surveillance application
z On-line firmware upgrade
z IP66 waterproof protection with rear cover
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Application:
z Remote monitoring
z Surveillance
Minimum System Requirement
z Microsoft Internet Explorer 6.0 or later
z VGA Monitor resolution 1024 x 768 (for Master Vision)
z Pentium III 800MHz or above
z Memory Size: 128MB or above
z VGA card resolution: 800x600 or above
z Windows ME, 2000, XP, or 2003
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Package Contents
User can find the following items in the package:
z Internet IR Camera x 1
z RS-485 terminal x 1
z Installation software and manual CD x 1
z Quick installation guide
If any of the above items are missing, please contact your dealer immediately.
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Connections
Rear Panel Connections:
1. RS-485: To connect to an indoor/outdoor Pan/Tilt scanner unit.
Definition of the RS-485:
G D- D+ 12V
2. LAN port: To connect to PC or Notebook.
The LAN socket is an RJ-45 connector for connections to 10Base-T Ethernet or
100Base-TX Fast Ethernet cabling. This Ethernet port built NWay protocol can detect or
negotiate the transmission speed of the network automatically. Please use Category 5
“straight through” cable to connect the Internet Camera to a 100Mbps Fast Ethernet
network switch or hub.
3. LED: Status Signal
Definition of the LED:
G LAN-ACT
Y LAN 100Mb
R Power on
Ethernet LED is used to indicate the status of Network connection. While not any
connection to the Internet Camera, the LED will be off and flash while some one
accesses this Internet Camera.
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4. AC power cord & Local Video out (BNC port)
The AC power input and video output cable are located on the Internet Camera’s back
panel. The input power is 85~260VAC.
The Internet Camera also provides composite video output. User can use BNC video
cable to connect the Internet Camera with a TV monitor or VCR.
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Hardware Installation
1. Fix Internet IR Camera to desired location
2. Plug-in Network Cable into Ethernet port
Connect an Ethernet cable to the LAN socket located on the Internet Camera’s back
panel and attach it to the network.
3. Connect RS485 two wires to RS485 D+ and D- (if you need to control PTZ)
4. Plug-in Power cable into power socket
5. Connect Video BNC connector to a local TV (for checking camera viewing
angle)
6. Done
Once you have installed the Internet Camera well, the status LED will turn on. It means
the system is booting up successfully. Furthermore, if you have a proper network
connection, and access to the Internet Camera, the 10/100M LAN LED will flash
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Logging in to Homepage
Before Operation
Install the IP Address of Internet Camera
When you installed your Internet camera on your LAN environment, you may execute
IP_camera_locator.EXE to discover Internet camera’s IP address.
IP Camera locator program (IP_camera_locator.EXE) is used to scan the Installed
Internet Camera, setting the Internet Camera Name, IP address settings and so on.
Using your mouse to select any one of the Internet Cameras within your LAN
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environment, you can find out its IP address and other IP parameters as follows:
1. Edit the Name of this Internet Camera. Note that use “_” or “-“to replace
“space” character to separate the name string. For example, “IR_IP” or
“IR-IP” will be right. However “IR IP” will not work here.
2. Might be needed to update the IP address of this Internet Camera.
( Power recycling is necessary)
3. Might be needed to update the Gateway Address. ( Power recycling is
necessary)
4. Might be needed to update the Network Mask (255.255.255.0). ( Power
recycling is necessary)
5. Might be needed to modify the port number 1 of HTTP access. ( Power
recycling is necessary)
6. Might be needed to modify the port number 2 of HTTP access. ( Power
recycling is necessary)
7. ‘Submit’ it.
Click “submit”, the IP information of this Internet Camera will be updated after its
power recycling.
Install the Internet Camera with an ADSL Router
If the Internet Camera was installed on the LAN with an ADSL router, then the Internet
Camera can get a dynamic IP address from the DHCP server. However, if the Internet
Camera wants to be access from the WAN, its IP address needs to be setup as fixed IP,
also the Virtual Server function of ADSL router needs to be setup as follows:
1. Setup the Internet Camera as Fixed IP, such as 192.168.0.49.
2. Enter the administrator page of ADSL router. (Use an ASDL router as an example).
3. Enter the Virtual Server Page.
a. Setup the mapping of HTTP Port (80) to 192.168.0.49.
b. Restart the ADSL router.
Then the Internet Camera can be access from WAN by the ADSL WAN IP Address.
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First time uses the Internet Camera
The Internet Camera web page communicates with the Internet Camera using an
ActiveX control. The ActiveX control must be downloaded from the Internet Camera and
installed on your PC. Your Internet Explorer security settings must allow for the web
page to work correctly. To use the Internet Camera, user must setup his IE browser as
follows:
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom
Level…”, please setup your “Settings” as follow.
Set the first 3 items
• Download the signed ActiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not masked as safe
To Prompt
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By now, you have finished your entire PC configuration for Internet Camera.
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Access the Internet Camera from the
Internet Explorer for the first time
1. Start the web browser on the computer and type the IP address of the Internet
Camera you want to monitor as below:
The Login Window of the Internet Camera is displayed:
2. Type in your login name and password under “USERNAME” and “PASSWORD”
textbox.
For the first time use (default value), input the
User Name : admin
Password: (empty)
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That’s, type in “admin” on the “USERNAME” as a default name and leave PASSWORD
textbox blank. Click “OK” button to start the main menu.
Now, you login to the Internet Camera as a full-authorized administrator. You can enter
“Setting” to change the password and setup “Administrator” or “User” authority. Please
refer to “Setting” Î “User” and “IP Filter”.
3. The IE Web Page will display the “Security Warning” window, select “Yes” to install
and run the ActiveX control into your PC.
4. Display the image. After the ActiveX control was installed and ran, the first image will
be displayed.
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Logging in as an ordinary User
For ordinary user usage, “Setting”, “Trigger”, and “Capture” will be not available. On the
right side of the screen, there are lots of controls and function buttons. If “Remote
camera control” is turned off by the administrator, then those control and function
buttons will not be available as well.
For the rest of this user guide, it is assumed that the “Remote camera control” will be
turned on for normal operation.
Logging in as an Administrator
If you log in the Internet Camera as the Administrator, you can perform all the settings
provided within the software. The Administrator may be logged in at any time, regardless
of the number of the users being accessed.
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Operating the Internet Camera
Start-up screen will be as follow no matter an ordinary users or an administrator.
Viewing Area: Images from the Internet Camera
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Control Panel
Control Panel Area: Internet Camera Manipulation and image quality control
Item Button Meaning
1 Video
resolution
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Adjust Video resolution
Internet Camera provides 4 resolutions:
640x480, 352x288, 320x240, 176x144
For NTSC camera: 320x240 is suitable
For PAL camera: 352x288 and 176x144 are suitable
However, all resolution are available for NTSC and PAL camera
Internet IR Camera User’s Manual
2 Video
Adjust video brightness of camera
brightness
adjustment
3 Frame rate
adjustment
Adjust video frame rate via scrolling the listed numbers: 1, 5,
10, 15, 20, 25, 30
4 Audio On/Off Turn on/off audio output function.
Note: This function is not available in Internet Camera.
5 Video quality
adjustment
Adjust video quality.
Clarity: Video is better but frame rate may be slower
Fluency: Video is not as good as Clarity but frame rate may be
higher
Default: System default value
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Advanced Function Area
Advanced function area: only available for administrator. It has contained three
categories.
Setting
Trigger
Capture
Setting menu consists of the Basic menu and the Application menu. The Basic menu is
used for basic settings of the Internet Camera, and the Application menu is used for
setting various applications according to individual. Click on each menu name to display
its setting page.
System Configuration
Send out current message or setup activities
Capture current screen and save to HDD or other media
Basic Setting
For the setting, you will see there are divided into two categories – Basic Setting and
Application.
Basic Setting
Symbol Item Action
System Define Frame Rate, Turn on/off “Remote camera control”, and
view system log file.
Camera Adjust camera parameters and set camera tour
Network Configure Network setting such as DHCP On/Off, DDNS and
PPPoE
User Setup user name, password and login privilege
IP Filter Setup legal IP address of user login (This function should be
used with function “User” respectively)
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Event Define the event from Motion detection and sensors for
security purpose
System: Define Frame Rate and Turn on/off “Remote camera control”
Camera Name:
You can enter the name of this unit here. It’s very useful to identify the specific device
from multiple units.
Default frame rate:
You can set up frame rate here or via right-side control panel.
For example, set the frame rate to 5 FPS, then the image will be updated for 5 frames
per second, the time interval can be checked by the time displayed on the image.
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Log:
User can check the log information of the Internet Camera, including the Main Info,
Appended Info, Operator IP, Operator MAC, and Time.
Select the “View” button to check the log file.
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Camera: Adjust Camera parameters
Image Size:
Internet Camera provides 4 resolutions:
• 176x144
• 320x240
• 352x288
• 640x480
Image Quality:
The Internet Camera provide 3 quality setting,
Clarity: Video is better but frame rate may be slower
Fluency: Video is not as good as Clarity but frame rate may be higher
Default: System default value.
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Note: The value on the list box display the current setting of the current image, when
you make a new selection, the value on the list box will be changed until you save the
new setting.
Image, Mirror, Focus Mode, White Balance Mode, Exposure Mode:
These functions are available for PTZ Internet Camera, only. It’s not functional for this
model.
Saturation, Sharpness, Contrast, Hue:
To control the camera, key in these values respectively.
Audio:
PCM and ADPCM could be selected as compression method of audio. Normally,
ADPCM could generate smaller size of audio data rate.
Camera Tour:
This function is not available for this model.
Reset to Default:
Restore the values of these pages to factory default value.
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Network: Configure Network setting such as DHCP On/Off, DDNS and
PPPoE
DHCP:
DHCP: Stands for Dynamic Host Configuration Protocol.
“DHCP ON” is default network setting of the Internet Camera, when an Internet Camera
is joined into the LAN, it will issue the DHCP packets to request an IP address that is
dynamically assigned by the DHCP server. If it can not get a DHCP address on a limited
tries, the Internet Camera will assigned a default IP address as the default IP address.
IP address, Subnet mask, Default gateway, Primary DNS, Secondary DNS:
If you turn DHCP OFF, then you need to enter those network parameters by yourself.
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Note: User need to reboot the Internet Camera to make this setting to take effect.
HTTP Port 1:
Users could assign the port number of http protocol, and the WAN users should follow
the port number to login. If the http port1 is not assigned as 80, users have to add the
port number in back of IP address. For example: http://211.223.36.58:1200. If the http
port1 is assigned as 80, users do not have to add the port number in the back of IP
address.
HTTP Port 2:
The function is the same as http port 1. It’s the second choice of the port number.
Current implementation supports 2 HTTP port setting, the Http port 1 set to 80, and http
port 2 is not defined. The user can access the IP Camera by
http://xx.xx.xx.xx/
http://xx.xx.xx.xx:xxxx/
, or
to access the IP Camera.
Suggest keeping the Http port 1 as 80 to make sure the IP Camera can be accessed by
the default HTTP port setting access on the LAN. http://xx.xx.xx.xx/
If multiple IP Cameras are installed on the LAN, also required to be accessed from the
WAN, then the Http port 2 can be changed as the virtual server port mapping to support
multiple IP Cameras.
Note: If you just want to reboot system without change anything. You could click SAVE
button directly, then system will reboot again without any setting changed.
DDNS:
DDNS: Stands for Dynamic Domain Name Server
The Internet Camera supports DDNS. DDNS allows the Internet Camera to use an
easier way to remember naming format rather than an IP address. The name of the
domain is like the name of a person, and the IP address is like his phone number. On
the Internet we have IP numbers for each host (computer, server, router, and so on),
and we replace these IP numbers to easy remember names, which are organized into
the domain name. As to ADSL environment, most of the users will use dynamic IP
addresses. If users want to set up a web or a FTP server, then the Dynamic Domain
Name Server is necessary. For more DDNS configuration, please consult your local
dealer.
Your Internet Service Provider (ISP) provides you at least one IP address which you use
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to connect to the Internet. The address you get may be static, meaning it never changes,
or dynamic, meaning it’s likely to change periodically. Just how often it changes,
depends on your ISP. A dynamic IP address complicates remote access since you may
not know what your current WAN IP address is when you want to access your network
over the Internet. The solution to the dynamic IP address problem comes in the form of a
dynamic DNS service.
The Internet uses DNS servers to look up domain names and translates them into IP
addresses. Domain names, such as www.veo.com, are just easy to remember aliases
for IP addresses. A dynamic DNS service is unique because it provides a means of
updating your IP address so that your listing will remain current when your IP address
changes. There are several excellent DDNS services available on the Internet and best
of all they’re free to use. Two such services you can use are www.no-ip.com
www.DynDNS.org
of your choice to begin using it. Please refer to the home page of the service for detailed
instructions.
. You’ll need to register with the service and set up the domain name
and
A DDNS service works by uploading your WAN IP address to its servers periodically.
Your gateway-router may support DDNS directly, in which case you can enter your
DDNS account information into your router and it will update the DDNS servers
automatically when your IP address changes. Please consult your router’s
documentation for more information. If your router does not support DDNS, you can run
a small client utility on any PC on your network which will perform the updating. The
client utility is usually provided for free by the service.
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PPPoE:
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows a local PC
with xDSL or cable connects with broadband network. Also this local PC gets a dynamic
IP address. For more PPPoE and Internet configuration, please consult your local dealer
or ISP.
The Internet Camera can directly connect to the ADSL, however, it should be setup on
LAN environment to setup the PPPoE information, and then connect to the ADSL
modem. Power on again, then the Internet Camera will dial on to the ISP connect to the
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WAN through the ADSL modem.
The procedures are
• Connect to the LAN by DHCP or Fixed IP
• Access the Internet Camera, enter Setting Î Network.
• Check the radio button of “PPPoE Setting”.
• If the ADSL Modem and Internet Camera were connected on a hub, after the
Internet Camera information were inputted, and then you can press “Dial” to do
the PPPoE dial.
• Input the “User” and “Password” fields by the account and password provided by
the ISP.
• If the check box of “Send Mail after dialed” was checked, then the “Mail Server“ and
“User on the Mail Server” field need to be filled.
• If the mail server needs authentication, then the check box of “Password” needs to
be checked, and password information needs to be entered.
• Also the “Sender email”, “Receiver email” needs to be inputted.
• The “Subject” field can be modified too.
• Select “Save” to save the setting.
If the PPPoE option “Send mail after dialed”, then when PPPoE dialed up to ISP, a mail
that contains the Dialup IP Address/ Netmask/ Gateway address/ DNS Server address
will be mailed to preset e-Mail address.
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User: Setup user name, password and login privilege
User only can input or modify the password of “Administrator”. The username of
“Administrator” is fixed as “admin”
You can set up to 10 different usernames and passwords. Although there are 10 sets
only, you may have one group of people use one username and password to login.
Every one set of username and password can be acted as an Administrator or just a
normal user.
Select “Save” to save the setting.
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IP Filter: Setup user login right (This function should be used with function
“User” respectively).
You can enter 10 different user’s IP address, which are allowing enter or disregarding by
the Internet Camera.
You should configure “User” before “IP Filter”. Each “User” username and password
matches with one “IP Filter” user.
Select “Save” to save the setting.
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Function Notification
The page of user setting is very closely related to the IP filter settings. While the
administrators are setting these two pages, they should notice that login
authorities are not only based on the login names but also the range of IP addresses.
Administrators could reject login users according to both login names and IP addresses.
We setup several examples to explain the logical relations between login names and the
IP policy. The users login in the name of ”admin” have the most power. System will
always accept no matter how IP filter setting was set.
-1-.
(User page) Login name 1= 12345, Password=12345, Access Authority=whatever
(IP filter page) Default Policy=Allow, login name1 comes from 192.168.0.A to B=Allow
That is, when the remote users login in the name of 12345 and come from the IP
addresses 192.168.0.A to 192.168.0.B, login will be successful. If these users did not
come from the IP addresses A to B, login access will be rejected.
-2-.
(User page) Login name 1= 12345, Password=12345, Access Authority=whatever
(IP filter page) Default Policy=Allow, login name1 comes from 192.168.0.A to B=Deny
That is, when the remote users login in the name of 12345 and come from the IP
addresses 192.168.0.A to 192.168.0.B, login will be denied. If these users did not
come from the IP addresses A to B, login access will be successful.
-3-.
(User page) Login name 1= 12345, Password=12345, Access Authority=whatever
(IP filter page) Default Policy=Deny, login name1 comes from 192.168.0.A to B=Allow
That is, when the remote users login in the name of 12345 and come from the IP
addresses 192.168.0.A to 192.168.0.B, login will be successful. If these users did not
come from the IP addresses A to B, login access will be rejected.
-4-.
(User page) Login name 1= 12345, Password=12345, Access Authority=whatever
(IP filter page) Default Policy=Allow, login name1 comes from 192.168.0.A to B=Allow
That is, login of all the login names will be rejected except the login name “admin”.
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Event: Define the event from Motion detection and sensors for security
purpose.
You may install 2 different sensors or turn on motion detection for your security purpose.
By definition, if any motion detected or sensor has been activated, the Internet Camera
can issue a message or send a mail out to the person whose mail is assigned within
SMTP.
Select “Save” to save the setting.
Noted:
The sensor is not available in Internet IR Camera.
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Application Setting
Application
Symbol Item Action
FTP Client Setup the Internet Camera as a client site and configure
Server site in order to upload images to server
SMTP Setup Mail configuration
Motion
Detection
Time
Setting
Popup Setup event message while motion or sensors has been
Firmware
Upgrade
Factory
Default
Setup motion detection area and sensor sensitivity
Setup the Internet Camera time configuration
activated
Firmware upgrade
Recall the Internet Camera factory default setting
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FTP Client: Setup the Internet Camera as a client site and configure
Server site in order to upload images to server
When alarm was enabled, user can send the captured images to the preset FTP server.
Entering server name and your login username and password, you will be able to upload
those previous captured image to the FTP server. You can also send data to the server
according to different situation such as by event or by period.
FTP server name:
Type the FTP server name to upload still images, or the IP address of the FTP server.
User name:
Type the user name for the FTP server.
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Password:
Type the password for the FTP server.
Remote path:
Type the path to the destination.
Image file name:
Type the basic file name you want to assign to the images when sending to the FTP
server.
Suffix:
Select the suffix to add to the file name.
None:
No suffix is added. The basic file name is assigned to the image to be sent to the
FTP server.
Date/Time:
The date/time suffix is added to the file name. The date/time suffix consists of lower
two-digits of year (2 digits), month (2 digits), date (2 digits), hour (2 digits), minute (2
digits), second (2 digits) and consecutive number (2 digits), thus 14-digit number is
added to the file name.
Sequence number:
A consecutive number is added to the basic file name. A number of up to 10 digits
between 0000000000 to 4294967295 is added to the file name.
Mode:
Send a captured image via three different situations – via event such as motion detected
or sensor activated or send it periodically.
Select “SAVE” to save the setting.
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SMTP: Setup Mail configuration
When alarm was enabled, user can setup the mail to send the captured images to the
preset mail address.
You may setup SMTP mail parameters for future event-message receiving such as
motion detected or sensor activated.
SMTP server name:
Type the SMTP server name up to 64 characters, or the IP address of the SMTP server.
User name:
Type the user name for the SMTP server.
Password:
Type the password for the SMTP server.
Sender’s e-mail address:
Type the sender’s E-mail address.
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Receiver’s e-mail address:
Type the receiver’s e-mail address. This address is used for reply mail. Note: you can
key in multiple receiver’s email address at the time.
Subject:
Type the subject/title of the E-mail up to 64 characters.
Mode:
Send a captured image via three different situations – via event such as motion detected
or sensor activated or send it periodically.
Select “SAVE” to save the setting.
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Motion Detection: Setup motion detection area and sensor sensitivity
The motion detection is implemented by a patented software algorithm, it runs on the
Internet Camera, due to a larger processing power of motion detection, the overall
performance of Internet Camera will be degraded; the frame rate may be reduced.
You can enable or disable motion detection. If your enable motion detection, you can
also setup detection sensitivity from one of three sensitivity levels.
By dragging mouse position on the image, you can see a red-box area which is the
motion detection area according to your sensitivity.
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Time Setting: Setup the Internet Camera time configuration
You can setup the Internet Camera time or make it synchronized with PC or remote
server. Also, you may select your time zone in order to synchronize time locally.
Synchronize the time with PC’s time:
This is the default time adjust mode, the check box of “Synchronize with PC’s time”
would be checked by default.
Press “SAVE” button to do the time synchronization with PC time.
After the “SAVE” button was set, the Internet Camera time will be synchronized as PC’s
time. From the setting, the Server’s time is the same as PC’s time.
Change the time manually:
The following steps can change the time manually
1. Select the check box of “User Input”
2. Change the date according to the “yyyy/mm/dd” format.
3. Change the time according to the “hh:mm:ss” by 24 hours format.
4. Select the new time zone setting.
5. Select the “Adjust” button to adjust the time.
The time was changed by checking the “Server: “ time field.
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Get Time from a NTP server:
Select “NTP” Button
Key in the NTP server’s IP address.
Press “SAVE” to activate it.
After the Internet Camera gets the time from NTP server, it will update the
Internet Camera’s time field.
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Popup: Setup event message while motion or sensors has been activated
When any one of alarms enabled, and one of them detected, then a message window
will be displayed on the screen.
You can have output message in case of events activated such as sensors or motion
detection to warn user.
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Firmware upgrade:
The Internet Camera supports firmware upgrades (the software that controls the
operation in the Internet Camera). COMET LABS will supply the latest firmware version
on the COMET LABS Web site at: www.cometlabs.com
Download the latest firmware file from COMET LABS’s website. Unzip this firmware file
to binary file and store it into your PC. The file name should be RZ.BIN or similar for the
Internet Camera. Then follow the steps as bellows carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Disable Motion Detection function.
3. Disable Camera Tour function.
4. Set the video resolution to 176 x 144 or smaller.
5. Set the frame rate to 1 fps.
6. Select “Firmware update”
7. The Firmware Upgrade menu will appear:
8. Select the Firmware binary file. (It must be make sure that the Firmware only apply to
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Internet Camera, once update, it will be burned into FLASH ROM of system.)
9. Once the firmware file was selected, select “Upload”.
10. Press the “here” button to begin to upgrade firmware.
11. Press the “OK” button to continue.
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The upgrade progress status information will be displayed on the screen.
Warning: The download firmware procedure can not be interrupted. If the
power and/or network connection are broken during the download procedure, it
might possibly cause serious damage to the Internet Camera. Suggest that do not
upgrade firmware via Wireless LAN due to high error rate possibly.
Please be aware that you should not turn off the power during updating the firmware and
wait for finish message.
Once the upgrading process completed, the Internet Camera will reboot the system
automatically.
Note: please wait for 20 seconds, and then you can connect to Internet Camera again.
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Factory Default: Recall the Internet Camera factory default setting
The “Factory Default” button will restore to the factory default configuration, all
information changed and saved on the flash will be lost, and restored to the factory
default setting.
Check the “Restore” box, then click “Reboot” button. You will be prompt before
restore to factory default setting.
Select “OK” to continue, or “Cancel” to abort it.
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Trigger
You can send an image or output a trigger to control the alarm output, using Trigger section
on the main page.
Action Meaning
FTP Upload a captured image to server
Mail Mail captured image to specific mail address
Noted:
This function is available for logging-in as an administrator only.
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Capture
You can capture current image and save it to storage media. The image is saved in the
JPEG format.
Noted:
This function is available for logging-in as an administrator only.
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RightMouseButton of ActiveX
Control
On the view of video, the plug-in ActiveX control support a lot of functions by clicking the
right mouse button. This feature only supports on the ActiveX control within Microsfoft®
Internet Explorer.
On the ActiveX control, right click the RightMouseButton, then a menu pop-up. This
menu provides feature that are unique to the ActiveX control. These functions include
• “View”,
• “Splits”,
• “Rotate”,
• “Quality”,
• “Resolution”,
• “Image Recording…”,
• “Save Current Picture As …”
…
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View Menu
“Resizable”
Make the image is resizable, but “Actual size disable”, the “Splits” is supported on
this mode.
“Actual size “
Make the image show as the actual size, the “Splits” function does not work on this
mode.
“StatusBar”
A status bar display on the button of the image.
“View”
It makes the image resizable.
After the “Resizable” was selected, the border of the image changed to resizable border.
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After the “Actual size” was selected, the image will displayed as the actual size, in this
example, the image displays as a 640 x 480 pixels.
After the “Statusbar” was selected, a status bar will be displayed on the bottom of the
image. It displays
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• Status
Open/Close camera status
• Resolution
704x576, 640x480, 320x240, 352x288, 176x144, 160x120 (PAL)
640x480, 320x240, 352x288, 176x144, 160x120 (NTSC)
• Quality
Highest, High, Medium, Low, Lowest
• Split
1x1, 2x2, 3x3, 4x4
• Rotate
- Normal: “Rotate 0”, the default state.
- Rotate: “Rotate 180”, rotate the image by 180 degree; used on the
camera was up side down mounted.
- Flip Vertical : Flip the image vertically.
- Flip Horizontal : Flip the image horizontally.
• Frame Rate
• URL
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“Split”
The Internet Camera provides 4 setting for Window split, it can display different time
frame images of the selected Internet Camera. The time string with green characters is
the current displayed image.
4 type of Split window,
• 1 x 1 (Default)
• 2 x 2
• 3 x 3
• 4 x 4
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Note: The images on the split window are on the same camera, but with different time. It
is useful on the low frame rate condition, and then user can check the
the recently got.
“Rotate”
images that are
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After the “Rotate 180” was selected, the image will be overturned from 0 to the
angle 180.
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After the “Flip Vertical” was selected, the image will be overturned vertically.
After “Flip Horizontal” was selected, the image will be overturned horizontally.
“Resolution”
If users control the NTSC system through internet, they could have 5 choices of
resolution: 640x480, 352x288, 320x240, 176x144, 160x120. Once users control the
PAL system through internet, they could have 6 choices of resolution: 704x576, 640x480,
352x288, 320x240, 176x144, 160x120.
The control method is the same as control panel’s “Quality”.
“Quality”
Highest (The same as “Clarity” on control panel )
High
Medium (The same as “Default” on control panel )
Low
Lowest (The same as “Fluency” on control panel )
The control method is the same as control panel’s “Quality”.
“Image Recording…-> Save as JPEG”
Select “Image Recording…”
The “Image Recording” pop-up window displays, select
“Save as JPEG”
Input the “Download Number” for the number of images desire to be saving, or
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“Download No Limit” to save the images continuous, until the “Stop Image Recording” is
selected.
Select “SaveAs” , the pop-up window to select the save path and file name prefix, select
“Save” to continue.
Select “Start” to do the images download and save as JPEG files into the local PC.
During the download and save as JPEG files process, the yellow mark will be displayed
on the right-down position to indicate the saving as JPEG files operation.
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Before the “Download Number” of images is reached, or “Download No Limit”, select
“Stop Image Recording” to stop the image recording process.
After “Stop Image Recording”, list the files, these files are named as
file_name_prefixed_yyyy_mm_dd_hh_mm_ss_ms.jpg
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“Image Recording…-> Save as AVI”
1. Select “Image Recording…”
2. The “Image Recording” pop-up window displays, select
3. “Save as AVI”
4. Input the ”Avi Frame” and “Max Jpeg Num” on each AVI file, until the “Stop Image
Recording” is selected. “Avi Frame” is the frame rate setting of the recorded AVI
file.
5. For each AVI file, the maximum saved images in each file are specified in “Max
Jpeg Num”, once the saves image on each AVI file are reached by this number,
then a new AVI file will created to save the following images, until the “Stop
Image Recording” is selected.
6. Select “SaveAs”, the pop-up window to select the save path and file name prefix,
select “Save” to continue.
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Select “Start” to start the AVI files recording.
During the AVI file recording, a red icon displays on right-down position of the image to
indicate the AVI saving process.
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Press the “Stop Image Recording” to stop the save as AVI process.
After the “Stop Image Recording”, list the file on the selected saved directory, the file
were saved by the filename_prefix_date_time.avi.
The AVI files can be display by the standard Windows Media Player, but it needs the
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DixectX 9.0 or higher version to be installed.
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“Save Current Picture As …”
Use the “Save Current Picture As …” to save the current display image into the local PC.
Input the saved “File name”, select “Save”
If you like to retrieve the saved image, select the file to display the saved image
by using any one of graph editing tools.
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Appendix A: Troubleshooting &
Frequently Asked Questions
Question Answer or Resolution
Features
The video and audio
codec is adopted in the
Internet Camera.
The maximum number
of users access Internet
Camera simultaneously.
The Internet IR Camera
can be used outdoors or
not.
Status LED does not
light up.
The network cabling is
required for the Internet
Camera.
The Internet Camera will
be installed and work if a
firewall exists on the
network.
The username and
password for the first
time or after factory
default reset
Forgot the username
and password
The Internet Camera utilizes JPEG compression to providing
high quality images. JPEG is a standard for image
compression and can be applied to various web browsers
without the need to install extra software.
The audio codec is ADPCM compression.
The maximum number of users is depend on the total
bandwidth accessed to Internet Camera from clients. The
data throughout of Internet Camera is around 5~6Mbps.
Therefore, the maximum number of connected clients is
varying by settings of resolution and frame rate. Obviously,
the performance of the each connected client will slow down
when many users are logged on.
The Internet IR Camera is weatherproof when the rear cover
is compacted with camera’s housing.
Install Internet Camera
• Check and confirm that the AC power, is used. Secure the
power connector and re power it on again.
• If the problem is not solved, the Internet Camera might be
faulty. Contact your dealer for further help.
The Internet Camera uses Category 5 UTP cable allowing 10
and/or 100 Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The Internet Camera uses port
80(default) only. This port (or the port you specify from the
Configuration screen if you change the default port) needs to
be opened on the firewall.
Username = admin and leave password blank.
Note that it’s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and
holding down more than 8 seconds when power on
Internet Camera.
2. Reconfigure the Internet Camera.
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Forgot the IP address of
the Internet Camera.
IP Finder program
cannot find Internet
Camera.
Internet Explorer does
not seem to work well
with the Internet Camera
IP Finder program fails
to save the network
parameters.
Cannot access the login
page and other web
pages of Internet
Camera from Internet
Explorer
Check IP address of Internet Camera by using the IP Finder
program.
• Re power the Internet Camera if cannot find the unit within 1
minutes.
• Do not connect Internet Camera over a router. IP Finder
program cannot detect Internet Camera.
• If IP address is not assigned to the PC which running IP
Finder program, then IP Finder program cannot find Internet
Camera. Make sure that IP address is assigned to the PC
properly.
• Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up Internet Camera.
Make sure that your Internet Explorer is version 5.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft’s Internet Explorer from the Microsoft
webpage at: http://www.microsoft.com/windows/ie.
• Don’t leave any space in the name field. Use underline, “_”,
or dash, “-“ to replace the space, “ “.
• Network may have trouble. Confirm the parameters and
connections of the Internet Camera.
Access Internet Camera
• Maybe the IP Address of the Internet Camera is already
being used by another device or computer. To confirm this
possible problem, disconnect the Internet Camera from the
network first, and then run the PING utility to check it out.
• Maybe due to the network cable. Try correcting your
network cable and configuration. Test the network interface
by connecting a local computer to the Internet Camera via a
crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is
correct. If Internet Camera has a dynamic address, it may
have changed since you last checked it.
• Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Internet
Camera must be in the same class of the private IP address
on the LAN.
• Make sure the http port used by the Internet Camera,
default=80, is forward to the Internet Camera’s private IP
address.
• The port number assigned in your Internet Camera might
not be available via Internet. Check your ISP for available
port.
• The proxy server may prevent you from connecting directly
to Internet Camera, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your
router's manual for details.
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Image or video does not
appear in the main page.
Check the Internet
Camera’s ActiveX is
installed on your
computer
Internet Explorer
displays the following
message: “Your current
security settings prohibit
downloading ActiveX
controls”.
The Internet Camera
work locally but not
externally.
The unreadable
characters are
displayed.
Frame rate is slower
than the setting.
• Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
• Access Internet Camera from the Internet with the global IP
address of the router and port number of Internet Camera.
• Some routers reject the global IP address to access Internet
Camera on the same LAN. Access with the private IP
address and correct port number of Internet Camera.
• When you use DDNS, you need to set Default Gateway and
DNS server address.
• If it’s not working after above procedure, reset Internet
Camera to default setting and installed it again.
• If the problem is not solved, the Internet Camera might be
faulty. Contact your dealer for further help.
• The first time the PC connects to Internet Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows NT, Windows 2000 or
Windows XP, log on with an appropriate account that is
authorized to install applications.
• Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to
reduce the required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to
see if there is an entry for the file “WebWatch Class”. The
status column should show “Installed”. If the file is not listed,
make sure your Security Settings in Internet Explorer are
configured properly and then try reloading the Internet
Camera’s home page. Most likely, the Internet Camera
ActiveX control did not download and install correctly. Check
your Internet Explorer security settings and then close and
restart Internet Explorer. Try to browse and log in again.
Setup the IE security settings or configure the individual
settings to allow downloading and scripting of unsigned
ActiveX controls.
• Might be caused from the firewall protection. Check the
Internet firewall with your system or network administrator.
The firewall may need to have some settings changed in
order for the Internet Camera to be accessible outside your
LAN.
• Make sure that the Internet Camera isn’t conflicting with any
other web server running on your LAN.
• Check the configuration of the router settings allow the
Internet Camera to be accessed outside your local LAN.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on
the Internet Explorer.
• The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
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Blank screen or very
slow video when audio is
enabled.
Image Transfer on
e-mail or FTP does not
work.
Pan/Tilt, Zoom and
Focus do not work.
(including Click to
Center and Preset
Positioning)
Pan/Tilt, Zoom and
Focus do not work
smoothly.
Video Quality of Internet Camera
The focus on the
Internet Camera is bad.
slower than the setting.
• When more than one client were viewing, the frame rate
becomes slower.
• Ethernet switching hub can smooth the frame rate especially
in viewing on the Multi-Camera screen.
• Your connection to the Internet Camera does not have
enough bandwidth to support a higher frame rate for the
streamed image size. Try reducing the video streaming size
to 176x144 or 320x240 and/or disabling audio.
• Audio will consume 32 to 64 kbps. Disable audio to improve
video. Your Internet connection may not have enough
bandwidth to support streaming audio from the Internet
Camera.
• Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
• Click [Refresh] on the Internet Explorer when the
communication stops with the Internet Camera. The image
will refresh.
• Other clients may be operating Pan/Tilt.
• Pan/Tilt operation has reached the end of corner.
• The Pan/Tilt operation may be locked by turning off Remote
Camera Control.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you
find that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
• The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the performance of the
Automatic Focusing feature (for PTZ model). Clean the lens
with lens cleaner. Or adjust the camera focus manually (for
PT model)
• Manual focusing may be set. Press appropriate one of the
Focus buttons at the operation panel (for PTZ model).
• Blurred images may have been registered when registering
or modifying the preset button or home position button. Adjust
the focus in manual focusing again, or press the Auto Focus
button (for PTZ model).
• The image may be out of focus, if the object is too near, or
depending on the zoom position. Move the object off Internet
Camera, or adjust the zoom position (for PTZ model).
• Some objects are difficult to focus on by Auto Focus button.
Press the Auto Focus button and put it into operation again.
When the objects are still out of focus, adjust the focus using
manual focusing, or change the objects using Pan/Tilt
operation or Zooming features (for PTZ model).
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The color of the image is
poor or strange.
• Adjust White Balance (for PTZ model).
• To insure the images you are viewing are the best they can
be, set the Display property setting (color quality) to 16bit at
least and 24 bit or higher if possible within your computer.
•The configuration on the Internet Camera image display is
incorrect. You need to adjust the image related parameters
such as brightness, contrast, hue and saturation properly.
Image flickers. • Wrong power line frequency makes images flicker. Make
sure the NTSC or PAL format of your Internet Camera.
• If the object is dark, the image will flicker. Make the
condition around the Internet Camera brighter.
Miscellaneous
How to Reboot the
Internet Camera
If you just want to reboot system without change anything. Go
to Network page and click SAVE button directly, then system
will reboot again.
Can not play the
recorded AVI file
Have installed Microsoft®’s DirectX 9.0 or later and use the
Windows Media Player 9 or later to play the AVI filed
recorded by the ActiveX.
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Appendix B: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a
specific IP address is accessible by sending a packet to the specific address and waiting
for a reply. It’s also a very useful tool to confirm Internet Camera installed or if the IP
address conflicts with any other devices over the network.
If you want to make sure the IP address of Internet Camera, utilize the PING command
as follows:
z Start a DOS window.
z Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Internet Camera,
also can utilize the PING command but you must disconnect the Internet Camera from
the network first.
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Appendix C: Bandwidth Estimation
The frame rate of video transmitted from the Internet Camera depends on connection
bandwidth between client and server and quality setting of server. Here is a guideline to
help you roughly estimate the bandwidth requirements form your Internet Camera.
Image bandwidth is approximately equal to the average frame rate in frames per second
multiplied by the average frame data size in kilobits. Frame data size, or the number of
bits comprising a single video frame varies a great deal from depending on scene
complexity, lighting conditions, camera noise, etc. The table shown below is reference
figures. Actual results generated by the Internet Camera may be varying.
Image Resolution Average range of Data Sizes
176 x 144 (QCIF) 20 – 40k bit
320 x 240 (QVGA) 56– 92k bit
352 x 288 (CIF) 64 – 112k bit
640 x 480 (VGA) 160 – 320k bit
For example, streaming 2 fps of 320 x 240 video requires 112 to 184 kbps (kilobits per
second). Therefore, with a 128K upload connection; you will typically see 3 to 6 frames
per second with 176 x 144 resolution and 1 to 2 frames per second with 320 x 240
resolution without audio stream.
Note: Audio streaming also takes bandwidth around 32 kbps to 64kbps.
Most ADSL/Cable modem upload speeds may not even reach up to 128
kbps. Thus, you may not be able to receive any video while streaming audio
on a 128 kbps or lower connection. Even though the upload speed is more
than 128kbps, for optimal video performance, disabling audio streaming will
get better video performance.
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Appendix D: Time Zone Table
GMT stands for Greenwich Mean Time, which is the global time that all time zones are
measured from.
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Appendix E: DDNS Application
1. Preface
If you have a Cable modem, xDSL, ISDN or Dialup, this is a great way to host your own Web
Server, FTP Server, Mail Server, Internet Camera or other TCP/IP Service. Get your own
domain like www.yourname.com*, www.yourname.com.tw* etc. (Note: This domain must be
registered with Internic via registration authorities such as Network Solutions, DirectNIC,
Register.com etc). Your domain name's dynamic IP address is automatically tracked by a
DDNS server.
Host your own Web Server, FTP Server, Mail Server, Internet Camera and much more no
matter what your computer's IP address may be and even if you have dialup, DSL or cable
modem internet connection where your computer's IP address changes all the time!! DDNS
service supports all top level domain names including but not limited
to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS services is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually
have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we
have to check what kind of Ethernet network environment we have to install our Internet
Camera.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If user is under an environment of dynamic IP network (Dial-up ADSL), they have to apply
a domain name in advance. Then apply DDNS service. Finally setup the necessary
information of DDNS and PPPoE of the Internet Camera in order to let the outside
administrator be able to access through Internet.
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3. Application Steps—DDNS & Domain Name
(1). Visit the following web site : http://www.dyndns.org/ (Pink No.1)
(2). Click “Account” (Pink No. 2)
(3). After the columns show up at the left side, click “Create Account”.
Fill the application agreement and necessary information.
(4).
a. Input Name
b. E-mail input and confirmation
c. Password input and confirmation
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d. Submit all the input information and finish creating a account
(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS.org
Account Information “. Click the hyperlink address to confirm the DDNS service that you
just applied. Then DDNS you applied activated.
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(6). Enter the web page http://www.dyndns.org/ again. Input your username and password
that you just applied to login administration interface of DDNS service.
(7). If the correct username and password are input, you can see the following picture at the
top-right of the login page.
(8). Click the “Services”.
(9). Click the “ Dynamic DNS ” and then click the “Add a host”.
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(10). We could create a domain name without any charge at this step. First, we input the
host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2)
Finally, click the “Add Host” to submit the domain name information. (Pink No.3)
4. Setup the DDNS and PPPoE
At last, users have to enter the web page of Internet Camera and setup the necessary information
of DDNS and PPPoE after the application of DDNS service. Please check the user manual to
access the DDNS and PPPoE pages. After saving the modification, restart the device. The
external users could browse the Internet Camera or IP camera by the input of their domain name.
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