This publication is applicable to the following equipment:
G0408, with software I0408, revision 18A and later
G0816, with software I0816, revision 18A and later
G1632, with software I1632, revision 18A and later
Supports Impact, Impression, DigiTech,
and Scout Telephones
R
Printed in U.S.A.GCA47-157
Digital
Telephone
System
System HardwareAnd
SoftwareInstructions
Supports
For the
This publication is applicable to the following equipment:
G0408, with software I0408, revision 18A and later
G0816, with software I0816, revision 18A and later
G1632, with software I1632, revision 18A and later
Impact
, Impression, DigiTech, and Scout
Impact
Telephones
DSU
Printed in U.S.A.IMI66–107.04
R
10/96
CERTIFIED
ISO 9001
C
A
R
Accredited bythe Dutch Council
for Accreditation for certification
and registration activities.
C
E
N
R
O
I
T
T
I
A
I
C
F
E
Comdial's Quality Management System Is
Certified To The ISO 9001 Standard.
E
R
C
ANSI-RAB
G
I
S
D
I
T
E
D
R
A
R
T
Comdialstrives to design the features in our communications systems to
be fully interactive with one another. However, this is no t always possible,
as the combinations of accessories and features are too varied and extensive
to insure total feature compatibility. Accordingly, some features identified
in this publication will not operate if some other feature is activated.
Comdialdisclaims all liability relating to feature non-compatibility or
associated in any way with problems which may be encountered by
incompatiblefeatures.Notwithstandinganythingcontainedinthis
publication to the contrary, Comdial makes no representation herein as to
the compatibility of features.
This publication contains a technical discussion of the digital telephone system; it provides
step-by-step instructions for installation and programming. If you are unfamiliar with the
equipment, read this manual at least once before you attempt to install and program the system.
The five chapters in this manual are as follows.
Chapter One, Introducing The Digital Telephone System, is a general description of the
•
digital telephone system, the supporting documentation, and the equipment hardware.
Chapter Two, Installing The Digital Telephone System, contains installation instructions
•
and connection details.
Chapter Three, Programming The Digital Telephone System, gives you instructions for
•
setting the operating parameters of the system.
Chapter Four, Recording The Programming Information, contains charts for recording
•
programming decisions.
Appendix A, Describing The System Features, details features the digital telephone system
•
offers.
1 – 2 Introducing The DSU
IMI66–107Digital Telephone System
1.2Using Related Publications
The following publications contain information applicable to the digital telephone system.
Should you need copies of these publications, contact your Comdial inside sales representative.
Comdial
Inside Sales Department
P.O. Box 7266
Charlottesville VA 22906
Call: 1-800-347-1432
1.2.1Locating User Information
Working With Electrostatically Sensitive Components
IMI 01-005Handling of Electrostatically Sensitive Components
Operation With DigiTech Telephones and Consoles
These user guides are for DigiTech telephones with product codes 7700S, 7714X, and 7714S,
with revision A through H, and console DD32X.
GCA70183 DigiTech Multiline Telephone System Users Guide
These user guides are for telephones with product codes 2022S, 2122S, 2122X, and 2101N.
GCA70328 Impression LCD Speakerphone System Users Guide
•
GCA70329 Impression non-LCD Speakerphone And Monitor Telephone System Users
•
Guide
GCA70330 Impression Single Line Proprietary Telephone Users Guide
•
GCA70332 Impression LCD Speakerphone Station Users Guide
•
GCA70 333 Impression non-LCD Speakerphone And Monitor Telephone Station Users
•
Guide
Operation With Industry-Standard Telephones Through The ATI-D
GCA70239 Users Guide For The Industry-Standard Telephone
•
IMI89037 Installation Instructions For The Analog Terminal Interface (ATI-D).
•
1 – 4 Introducing The DSU
IMI66–107Digital Telephone System
1.3Accessory Information
The digital telephone system is capable of supporting several accessory software and hardware
devices. You can add voice mail, industry standard telephones, and headset capabilities to your
digital telephone system.
1.3.1The Analog Terminal Interface
By employing the Analog Terminal Interface device (ATI-D), the digital telephone system can
support the operation of the following accessories:
ExecuMail and Versatile Voice Processing,
•
Industry-standard telephones and telephone devices.
•
For more information on the ATI-D, see section 2.19.2, Installing The Analog Terminal
Interface.
1.3.2Headset Operation
The Comdial DigiTech speakerphones with product codes of 7700S, revision H and earlier,
include a built-in headset port. Speakerphones with a revision of I and later and Impact LCD
speakerphones with product code 8024S provide an auxiliary jack for headset interface.
Contact your Comdial Inside Sales Representative for a list of compatible headset
manufacturers.
NOTE: The system delivers subdued off-hook voice announce (SOHVA) messages to the headset
port. Because a telephone headset exhibits a coupling effect between the ear piece and
the microphone, it may allow the outside party to hear the SOHVA message.
Introducing The DSU 1 – 5
Digital Telephone SystemIMI66–107
1.3.3Battery Back Up
You can install an optional battery backup that provides power to the system in the event of a
power failure. For more information, see section 2.20.1, Installing The Battery Backup.
1.3.4DSS/BLF Console
You can add a separate DSS/BLF console to provide additional DSS/BLF buttons to a particular
station (such as an attendant). These additional DSS/BLF buttons work just like the DSS/BLF
buttons on the telephone. For more information, see section 2.6, Installing The DSS/BLF
Console.
1.3.5Caller ID
Using the Caller Identification Interface (product code CID08), the digital telephone system
provides caller ID information as part of the SMDR printout and as ASCII data input for use
with personal-computer-based application programs.
1.3.6Tracker
With Tracker you can send messages to Tracker Pagers assigned to a station extension number.
When the pager is activated the user reads the message on the pagers LCD display. The system
delivers alpha/numeric or numeric-only messages depending on the Tracker Model being used.
1.3.7DVA
Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to
a digital station port to play recorded messages during an in-progress call. The DVA stores the
messages in its memory for recall when needed.
1.3.8DIU
The Data Interface Unit (DIU) is a device connected to a digital station port of a DSU. The DIU
provides connections for a digital multiline telephone and another device such as a industry
standard telephone (IST), FAX, or modem. The DIU swithces the voice path from the DSU to
either the digital telephone or the IST by pressing a button on the digital telephone.
1 – 6 Introducing The DSU
IMI66–107Digital Telephone System
1.4Hardware Summary
The digital telephone system consists of an electronic Digital Service Unit (DSU)usually referred
to as common equipmentoptional expansion modules to extend station and line capacities,
dedicated digital electronic key telephones, and interconnecting wiring consisting of small, 2- or
4-conductor, twisted-pair cable. The digital telephone system supports all Comdial proprietary
digital telephone models.
NOTE: Sxxxx software only supports DigiTech telephones; Ixxxx software supports all digital
telephones.
The station and line capacity of the base unit and optional expansion module are detailed in the
following chart.
Model
Number
G040848
G0816816
G16321632
GM40848
CO/PBX
Capacity
Station
Capacity
Introducing The DSU 1 – 7
Digital Telephone SystemIMI66–107
1.5Common Equipment Description
The common equipment base unit is a fully electronic device. It is essentially a special purpose
computer system acting as a communications controller between central office (CO), private
branch exchange (PBX), or CENTREX supplied lines and the proprietary digital telephone
stations. The software design of the common equipment provides complete system support and
great flexibility of operation.
The system is fully digital with two usable time slots available for each station. Digital
information is computer-encoded voice transmission and control signals. After a computer
translates analog voice transmissions to digital information, the digital signals travel through
time division multiplexing (TDM) highways. The TDM highway can transmit several signals
over a single pair of wires at the same time. A system clock partitions TDM information into
time slots. A time slot is a portion of time assigned to a particular position of the system clock.
Each time a particular clock position is reached, the computer reads information associated with
that position. As the system clock goes through its cycle, the computer passes digital information
between pieces of equipment sharing time slots.
The common equipment consists of a base unit, which provides complete feature support, and
optional expansion modules for additional lines and stations. It is contained in a contemporary
metal housing designed to be inconspicuous in a modern office environment. It is engineered to
be wall or rack mounted.
1 – 8 Introducing The DSU
IMI66–107Digital Telephone System
14.
"
7.
43"
7"
3.
13"
2.
16.5 "
4-Line, 8-Station Base Unit
2.5"
21.3 "
14. "
7.43"
54"
4.
7"
3.
13"
2.
16.5 "
26.25"
27.5 "
8-Line, 16-Station Base Unit
CAJS 74
14. "
7.43"
"
2.
16.5 "
26.25"
27.5 "
16-Line, 32-Station Base Unit
Figure 1–1: Common Equipment Dimensions
Introducing The DSU 1 – 9
Digital Telephone SystemIMI66–107
1.6Station Descriptions
The digital telephones used with the digital telephone system are electronic,
microprocessor-controlled, devices. They allow not only multiline pickup but also single button
access to features available from the serving CO, PBX, CENTREX, or common equipment. The
digital telephones are available in several different styles with several models available in each
style. The following list details the available telephones.
1.6.1DigiTech Telephone Descriptions
CAJS075
COMDIAL
TRANS
TAP
CONF
MUTE
SPKR
HOLDITCM
7714X Monitor Telephone
7714S Speaker Telephone
DIGITECH
COMDIAL
TRANS
TAP
CONF
MUTE
SPKR
HOLDITCM
7700S LCD Speakerphone
12X14LCD
DIGITECH
HOLD
7701X Single Line Proprietary Telephone
1 – 10 Introducing The DSU
ABC
DEF
3
2
1
GHI
JKL
MNO
6
5
4
PRS
TUV
WXY
9
8
7
OPER
#
0
TAP
DD32X DSS/BLF Console
Figure 1–2: DigiTech Telephone Images
IMI66–107Digital Telephone System
.625"
7.65"
7714X
7714S
4.3"
4. 6"
77S
1.112"
.625"
6.451"
4. 7"
77 1X
CAJS45
Figure 1–3: DigiTech Telephone Dimensions
2. 7"
1.251"
Introducing The DSU 1 – 11
Digital Telephone SystemIMI66–107
1.6.2Impact Telephone Descriptions
DEFABCQZ
321
MNOJKL
GHI
5
6
4
TUVPRSWXY
879
OPER
0
#
TRNS/CNF
SPEAKER
INTERCOM
TAPHOLD
8024S LCD Speakerphone
DEFABCQZ
321
MNO
GHI
JKL
4
6
5
TUVPRSWXY
TRNS/CNF
HOLD
879
OPER
0
TAP
#
INTERCOM
SHIFT
MUTE
SPEAKER
DEFABCQZ
321
MNOJKL
GHI
5
6
4
TUVPRSWXY
879
OPER
0
#
TRNS/CNF
MUTESHIFT
TAPHOLD
SPEAKER
INTERCOM
MUTESHIFT
8124S Speakerphone
DEFABCQZ
321
MNO
GHI
JKL
4
6
5
TUVPRSWXY
TRNS/CNF
879
OPER
0
TAPHOLD
#
INTERCOM
SHIFT
MUTE
SPEAKER
8012S LCD Speakerphone
QZ
ABC DEF
12
3
GHI
4
6
5
JKL
TUV
PRS
8
7
9
0
OPER
#
COMDIAL
TRNS/CNF
HOLD
8112N Non-Monitor
MNO
WXY
INTERCOM
8112S Speakerphone
CAJS076
12
QZABC DEF
3
GHI
4
6
5
JKL
MNO
TUV
WXY
PRS
8
9
7
0
#
OPER
COMDIAL
TAP
IB64X DSS/BLF Console
TRNS/CNF
HOLD
8101N
TAP
INTERCOM
Single Line Proprietary Telephone
Figure 1–4: Impact Telephone Images
1 – 12 Introducing The DSU
7
IMI66–107Digital Telephone System
1 .75
7.13
1 1N,
.
24S,124S
.
112N
CAJS 7
.
.
12S,112S
4.64
3.731
1. 34
Figure 1–5: Impact Telephone Dimensions
Introducing The DSU 1 – 13
Digital Telephone SystemIMI66–107
1.6.3Impression Telephone Descriptions
1
ABC
DEF
3
GHI
PRS
SPKR
HOLD
1
ABC
JKL
4
TUV
708
OPER
3
DEF
2
MNO
6
5
WXY
9
#
T/C
MUTE
ITCM
TAP
GHI
PRS
SPKR
HOLD
JKL
4
TUV
708
OPER
2
MNO
6
5
WXY
9
#
T/C
MUTE
ITCM
TAP
2022S (22-Line LCD Speakerphone)
R
unisyn05.cdr
unisyn01.cdr
2122S (22-Line Speakerphone)
2122X (22-Line Monitor Telephone)
2101N (Single Line Proprietary Telephone)
1 – 14 Introducing The DSU
unisyn09.cdr
DU32X (32-Button DSS/BLF Console)
unisyn11.cdr
Figure 1–6: Impression Telephone Images
IMI66–107Digital Telephone System
8.90"
9.08"
4.78"
3.94"
UNIS029
1.13"
8.900
7.130
2101N
Figure 1–7: Impression Telephone Dimensions
cajs109
Introducing The DSU 1 – 15
Digital Telephone SystemIMI66–107
1.6.4Station Controls And Indicators
Ringer Volume Control
Each station has a ringer volume control. Adjust the ringer volume of each station to suit your
needs.
7701X, 8101N, 8112NSwitch on bottom housing. Set for
CAJS 75A
Rocker switch located on front face
plate. Adjust while ringing to set
volume.
fixed volume levels.
Display Intensity
You can adjust the intensity (brightness and contrast) of the display on LCD telephones any time
the telephone is idle and on-hook.
COMDIAL
TRANS
CONF
SPKR
HOLDITCM
DIGITECH
Ringer VolumeSwitch
TAP
MUTE
Rocker Switch
CAJS096
Figure 1–8: Rocker Switch Locations on Typical Digital Telephones
To adjust the display intensity DigiTech and Impression telephones, press and hold the MUTE
button until the desired intensity is achieved. On Impact telephones, select DISP through the
interactive buttons.
1 – 16 Introducing The DSU
IMI66–107Digital Telephone System
LCD Alphanumeric Display
Speaker
Handset
Transfer/
Conference
Button
Message
Waiting
Light
Hold
Button
TAP
Button
4
PRSWXY
TRNS/CNF
Intercom
Button
ABCQZ
5
TUV
879
OPER
0
TAPHOLD
Interactive Buttons
(NOT Programmable)
Progammable Buttons
Keypad
Volume Control
DEF
321
MNOJKLGHI
6
#
INTERCOM
SHIFT
MUTE
SPEAKER
Shift Button
Mute Button
Speaker Button
Microphone
Opening
CAJS107
LCD Alphanumeric Display
Auxiliary Jack
(On bottom)
TAP
Button
Transfer/
Conference
Button
Speaker
Mute
Button
Speaker
Button
Volume
Control
Message
Waiting
Light
Hold
Button
COMDIAL
TRANS
TAP
CONF
MUTE
SPKR
HOLDITCM
Microphone
Opening
Interactive Buttons
(NOT Programmable)
DIGITECH
Programmable
Buttons
Intercom
Button
Figure 1–9: Station Controls And Indicators On
Impact
And DigiTech Telephones
Introducing The DSU 1 – 17
Digital Telephone SystemIMI66–107
LCD Display
Interactive Buttons
Speaker
Mute Button
T/C Button
SPKR Button
Message
Waiting Light
Hold Button
TAP Button
ITCM Button
GHI
PRS
SPKR
HOLD
1
ABC
JKL
4
TUV
708
OPER
Feature Buttons,
DEF
3
2
MNO
6
5
WXY
9
#
T/C
MUTE
ITCM
TAP
cajs110
Line Buttons, and
DSS Buttons
Volume Control
Microphone Opening
Figure 1–10:
Station Controls And Indicators On
1 – 18 Introducing The DSU
Impression Telephones
IMI66–107Digital Telephone System
1.7General Specifications
System Capacity
G0408G0816G1632GM408
Lines48164
Stations816328
DSS/BLF Consoles
Intercom PathsNon-blockingNon-blockingNon-blockingNon-blocking
Maximum
Simultaneous
Intercom Conversations
Paging Ports111Not Applicable
Park Orbits999Not Applicable
System Speed Dials999999Not Applicable
Station Speed Dials101010Not Applicable
AutodialsUnused ButtonsUnused ButtonsUnused ButtonsNot Applicable
Power Fail Circuits1111
MultilineSingle-Line Proprietary
Footprint (inches)8.625 X 7.6586.5 X 8.5
Weight (pounds)2.51.9
Impact+
12-line24-lineSingle-Line Proprietary
Footprint (inches)9.08 X 8.910.75 X 8.98.9 X 7.13
Weight (pounds)2.32.61.75
Introducing The DSU 1 – 19
Digital Telephone SystemIMI66–107
Conferencing
G0408 and G0816G1632
Maximum Combinations
at Any One Time
1 five-way plus 1 three-way
plus 2 SOHVA
2 four-way plus 2 SOHVA
1 four-way plus 3 three-way
5 three-way plus 1 SOHVA
4 five-way plus 1 three-way
plus 1 SOHVA
6 four-way plus 2 three-way
3 four-way plus 9 three-way
16 three-way
SMDA Storage Capacity
G0408G0816G1632
80016001600
Station Cable Requirements
Type2-wire (1-pair) twisted, non-shielded cable
Maximum Length1000 feet with 24 gauge wire, 2000 feet with 22 gauge wire
Switching Principle
Digital, time division multiplexing (TDM). Provides non-blocking
switching with stored program control.
Operating Environment
Temperature32-122 degrees F (0-50 degrees C)
Humidity90 percent relative, non-condensing
Power Requirements
G0408G0816G1632GM408
Voltage90-129 VAC Single phase all models
Current0.6A2.0 A2.1ANot Applicable
Power70W135W150WNot Applicable
Volt/Amps80VA190VA200VANot Applicable
Terminations
StationStandard 50-pin male connectors for connection to external distribution
field
LineStandard 6-conductor mini-jack (USOC 14C)
1 – 20 Introducing The DSU
IMI66–107Digital Telephone System
Music Interface
Input Level3 Volts peak-to-peak maximum
Input ImpedanceApproximately 500 Ohms
ConnectorRCA phono jack
Station Message Detail Recording Port
FormatSerial, pseudo RS-232C
ParityNone
Data Bits7 or 8 (programmable)
Stop Bits1 or 2 (programmable)
Baud RateProgrammable in class of service
HandshakingX on -X offHardware -CTS
Cable Length500 feet maximum
FCC Certified, part 15 (Class A)
FCC Registered (fully protected)
LISTED by OSHA-accredited, nationally recognized, test laboratory
EIA RS478
Bell publication 48002 guidance
Hearing aid compatible handset
Memory Retention After Power Loss60 hours minimum
Ringer Equivalence Number1.3B
Introducing The DSU 1 – 21
Digital Telephone SystemIMI66–107
1.7.1Feature Codes
FeatureDialing Code
All Call Page (Through Station Speakers)INTERCOM, 87
Attendant CallingINTERCOM, 0
Automatic RedialingProgrammed Button
Background MusicOnINTERCOM, ✳ 1
Cancel On LineINTERCOM,
Retrieve MessageINTERCOM, HOLD
Night Transfer (Attendant)OnINTERCOM, S # 03,
Programmed Button
OffINTERCOM, ✳ # 03,
Programmed Button
Personal Ringing TonesSet Tones 16INTERCOM, ✳ ✳ 4 (16)
Pulse/Tone Switching#
Redial Last Dialed Number#
Save Number RedialUseHOLD, Programmed Button
StoreProgrammed Button
Service ObservingINTERCOM, # 03, (ext no)
Speed DialStation09
System✳ 0199
TAP (on line)ActivateINTERCOM, #04
Toll Restriction OverrideActivateINTERCOM, ✳✳6 (extension
number, code)
Tracker PagerEnableINTERCOM, ✳06
DisableINTERCOM, #06
Send Message
INTERCOM, #01
Voice Announce BlockBlockINTERCOM, ✳ 2
UnblockINTERCOM, # 2
Zone PageZone 1INTERCOM, 84
Zone 2INTERCOM, 85
Zone 3INTERCOM, 86
Introducing The DSU 1 – 23
Digital Telephone SystemIMI66–107
1.7.2System Ringing Patterns
Ring TypeRing Cadence
CO/PBX Line RingHost system ring cadence
Intercom Tone SignalingTwo 150 msec. tone bursts every four seconds
Voice Signaling alertOne 215 msec. tone burst
Timed hold recall at station that put call on holdThree 150 msec. tone bursts at the end of each
timeout period
Call back alertOne 80 msec. tone burst followed by three 150
msec. tone bursts and one 80 msec. tone burst
Queue Enabled^
Call forward alertOne 80 msec. tone burst
Transfer ringingTwo 1.1 sec tone busts every four seconds
Tone TypeTone Cadence
Dial ToneContinuous on
Called station ring-backOne sec. on and three sec. off
Base level program entry80 msec. tone burst sounded once
Error toneincorrect entry530 msec. tone burst sounded three times
All-call and zone paging notification tone80 msec. tone burst followed by 280 msec. tone
Busy tone530 msec. tones sounded continuously
Override feature not allowed^
Night transfer feature not allowed
Call waiting toneThree 80 msec. tone bursts sounded once
Called station in do-not-disturb mode
Call-back busy feature on260 msec. tone burst sounded once
System is awaiting memory dial number or key
mapping entry after location is specified
Override feature on warning toneSix 100 msec. tone bursts sounded for 1.5 secs.
SOHVA tone^
DISD ringback toneDual 440/480 Hz tone sounded 1 sec. on/1 sec.
DISD dial tone381 Hz tone sounded continuously
DISD confirmation toneTwo 125 sec. bursts of 381 Hz tone sounded
DISD busy/error toneThree 500 msec. bursts of 381 Hz tone sounded
^
140 msec. tone burst sounded twice every 1.5
sec.
80 msec. tone burst sounded continuously
off
once
once
1 – 24 Introducing The DSU
IMI66–107Digital Telephone System
1.8Seeking Repair Assistance
If your common equipment cabinet or individual stations need repair, you may return the
equipment to Comdial. Comdial will, at its option, either repair or replace it. There is a fixed
charge for this repair. For information on this charge, call or write to the address given below.
Comdial
P.O. Box 7266
Charlottesville VA 22906
Attn: Repair Department
Telephone: (804) 978-2400
1-800-877-4448
If you do return equipment for repair, pack it carefully to prevent damage. Any damages during
shipment are your responsibility. You should ship the equipment freight or postage prepaid.
Introducing The DSU 1 – 25
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