Page 1
COMDIAL
ExecuTech
System 2000
Page 2
Categories. . .
Answering Calls .................
Making Calls ...................
Holding Calls ...................
Transferring Outside Calls .........
Conferencing ...................
Messaging .....................
Programming ...................
Miscellaneous Features ...........
Speakerphone Operation ..........
Feature Dialing Code Numbering Plan
Call Indicators ..................
Glossary Of Terms ...............
Speed Dial index ................
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1
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.13
.15
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.23
.31
.41
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. .51
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Subcategories.. .
Answering Outside Calls .....
Answering Intercom Calls ....
Call Pickup - Direct. .........
Call Pickup - Group .........
Trunk Answer From Any Station
Handsfree Answerback (HFAB)
Outside Line Calling .........
Trunk Group Access. ........
Intercom Calling ............
Intercom Voice Calling .......
Intercom Tone Calling .......
Off-Hook Voice Announce
Speed Dialing ...........
Automatic Dialing ........
Automatic Redialing ......
Last Number Redial ......
Saved Number Redial ....
Extended DTMF .........
Manual Hold ...............
Exclusive Hold .............
Hold Recall Feature .........
Direct Station Hold ..........
Call Park .................
Screened Transfer ..........
Unscreened Transfer ........
Multiline Conference ........
Add-on Conference .........
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Page 3
Three Party Internal Conference
..................................
.18
Message Waiting Control ........................................ .18
LCDMessaging
.............................................. ..2 0
Station-To-Station Messaging .................................... .21
Autodial Programming .......................................... .23
Station Speed Dial Programming .................................. .26
Direct Station Selection/Busy Lamp Field (DSS/BLF) Programming .......
.29
Programming Automatic Redial ................................... .30
Programming Secure Off-Hook Voice Announce ...................... -30
Personal Ringing Tones ......................................... .31
VoiceAnnounceBlocking.........................................3 1
Line Monitoring ............................................... .32
Recall/flash ................................................. ..3 2
Flash ...................................................... ..3 2
Recall........................................................3 2
Paging ..................................................... ..3 3
External Paging ...............................................
.33
All-call And Zone Paging
........................................
-33
Meet-MePage
............................................... ..3 4
Do Not Disturb ................................................
-35
Mute I Handsfree Answer Inhibit .................................. -35
CalfWaiting ................................................. ..3 6
Call Forwarding
.............................................. ..3 7
Call Forwarding - Personal .......................................
.37
Call Forwarding -All ........................................... , .38
Pulse/tone Switching ........................................... .38
BackgroundMusic
............................................
..3 9
Automatic Call-Back. ...................................... , .... -39
Ringer Volume Control .......................................... .40
Display Intensity Adjustment ............................ , ........ 40
Speakerphone Operation ........................................ .41
..,
111
Page 4
Outside Calls . . .
Calls appear at keys that have actual line assignments.
l
Press line key of ringing line (line key with flashing
light) .
Display:
l
Lift handset.
NOTE: If a prime line is assigned and is ringing, or if the
telephone can answer any ringing line (ringing line
preference enabled), do not press the line key of the
ringing line.
Intercom Calls . . .
To answer a voice call,
Display:
l
Speak toward the telephone.
l
Lift handset if privacy is desired.
NOTE: Voice calling can be blocked.
See the discussion titled,
Voice Announce Blocking for details.
To answer a tone call,
* Lift handset to talk.
Page 5
Call Pickup . . .
DIRECT
To answer a call that is ringing at another telephone,
l
Lift handset.
.
Press @ .
l
Dial (-x., @ .
l
Dial extension number of ringing telephone.
Display:
GROUP
To answer a call that is ringing within your group,
l
Lift handset.
.
Press @.
Display:
l
Talk.
2
Page 6
Trunk Answer From Any Station. . .
When the attendant station has enabled the night transfer (of
ringing) feature (denoted by a flashing ITCM light at stations 10 and
12), an outside call can be answered from any station in the system.
l
Hear ringing (loud ringer, night transfer station,
etc.).
l
Press KM .
0
l
Dial @ (@.
Display:
l
Answer call.
Handsfree Answerback (HFAB) . . .
While a station is busy on a call, an off-hook voice announcement
may be received either as a non-secure off-hook voice announcement (OHVA) or as a secure off-hook voice announcement
(SOHVA). An OHVA announcement is sounded through the
speaker of a paired console or the station on certain model multiline
keysets. A SOHVA announcement is only sounded through the
handset receiver of certain model multiline keysets.
To respond to an OHVA announcement,
l
Hear alerting tone (five quick tone bursts) and
announcement sounded from console speaker.
l
Speak toward microphone opening in console to
reply.
NOTE: While the distant party cannot be prevented from hear-
ing the announcement, the user can press and hold
MUTE key to prevent distant party from hearing the
response.
Continued on next page . . .
3
Page 7
Handsfree
Ans
werback
(HFA
B)
(continued) . . .
To respond to a SOHVA announcement,
l
Hear tone alert and announcement in handset
receiver. Distant party cannot hear announcement.
l
Resoond in a verbal manner: Press and hold @
and reply by speaking into handset transmitter.
Distant party cannot hear response.
l
spond In a non-verbal manner; Press preprogrammed softkey to cause a set message to
appear in display of a announcing station (if it is an
LCD speakerphone). This action also disconnects
the announcing station.
c
4
Page 8
Outside Line . . .
LINE KEY SELECT
l
Press line key to select line.
Display:
NOTE: Selecting a line is not necessary if:
l A priority line has been assigned to a telephone (prime
line feature enabled),
The telephone automatically picks an idle line for use
when the handset is lifted (id/e line preference feature
enabled).
4 Listen for dial tone.
l
Dial number.
When party answers,
l
Lift handset.
To end call,
l
Hang up handset.
Continued on next page. .
5
Page 9
Outside Line (continued) . . .
TRUNK GROUP ACCESS
If the system provides trunk groups,
l
Press tTCM .
0
l
Dial trunk group access code
LINE TYPE
9 = main trunk group
81 = secondary trunk group 1
82 = secondary trunk group 2
83 = secondary trunk group 3
l
Listen for dial tone.
l
Dial number.
TRUNK GROUP QUEUING
A station can be placed in a queue to await the availability of a trunk
group if all trunks in the group are busy.
l
Press tTcM .
0
l
Dial trunk group access code (9,81,82,83).
l
Hear busy tone.
l
Dial (SC7 @
and hang up. When trunk
group is free, station will ring.
l
Lift handset, hear trunk dial tone, and place call.
To cancel queuing,
l
Press fTCM .
0
l
Dial a @ , and hang up.
i.
i.
:.’
6
Page 10
Intercom . . .
Intercom calls may be manually dialed or they may be automatically
dialed using a pre-programmed Direct Station Selection (DSS) key.
VOICE CALLING
1.
I
To voice call an intercom station,
l
Lift handset.
l
Press tTCM .
0
l
Dial extension number. (To call system operator,
dial (@ .)
Display:
l
Speak to called party.
To voice call a DSS number,
l
Lift handset.
l
Press softkey that is programmed for desired sta-
tion.
l
Speak to called party.
NOTE: The outside line is automatically placed on hold when a
DSS key is pressed or when the lTCM key is pressed
prior to manualb dialing an intercom extension number.
:~
Continued on next page . . .
7
Page 11
Intercom (continued) . . .
TONE CALLING
To tone call an intercom station,
l
Lift handset.
l
Press U-CM ,
0
l
Dial extension number.
Display:
l
Press lTCM again. Called telephone will ring.
0
NOTE: Some systems may be programmed to tone signal as
the first option. Pressing /TCM a second time is not
necessary in this case.
To tone call a DSS number,
l
Lift handset.
l
Press softkey that has been pre-programmed for
desired station.
l
Press KM When intercom party answers, two-
0
way conversation can take place.
NOTE: The lights (LEDs) adjacent to
softkeys
indicate status
of DSS telephones:
DARK
indicates idle telephone.
STEADY-ON indicates telephone in use. FLASHING indicates station is ringing.
8
Page 12
Off-Hook Voice Announce. . .
To make a voice announcement to another station that is off-hook
or busy on a call,
l
Make intercom call.
l
Hear OHVA warning tone (five quick tone bursts),
and make announcement. (If busy tone is heard,
announcement cannot be made.)
o Wait on line for reply. If announcing from an LCD
speakerphone, called station may send non-verbal
reply for display. As non-verbal message is displayed, station is disconnected.
NOTE:
The announcement may be received as an off-hook voice
announcement (OHVA) or as a secure off-hook voice announcement (SOHVA). The method in which the announcement is
received is not controlled by the caller. Rather, it is dependent upon
the type of equipment being used at the called station and class of
service programming. A multiline telephone and DB32S-xx console combination can receive an OHVA announcement but cannot
receive a SOHVA one. Certain multiline telephones are equipped
to receive announcements in a SOHVA mannerwithout need of the
companion console. If this telephone is being operated with the
handset lifted, the announcement will be received in an SOHVA
manner. If it is being operated in a handsfree manner, the announcement will not be received.
9
Page 13
Speed Dialing. . .
To dial station speed dial numbers,
l
Reference Speed Dial Index Card.
l
Dial a keypad digit (0 through 9) for desired per-
sonal speed dial number.
ma
If on line listening to dial tone,
= Press HOLD .
0
l
Dial a desired keypad digit (0 through 9 ).
To dial system speed dial numbers,
l
Reference System Speed Dial List.
l
Press * .
0
l
Dial the memory location digits (01 through 99) for
desired system speed dial number.
uzl
If on line listening to dial tone,
l
Press HOLD .
0
l
Dial a plus the memory location digits (01
through 99) for desired system speed dial numbers.
Automatic Dialing . . .
To automatically dial numbers,
l
Press pre-programmed softkey for desired num-
ber.
If desired softkey is programmed on second level (under DSS
key),
l
Press HOLD and then press desired softkey.
0
10
Page 14
Automatic Redialing . . .
To actlvate automatic redial,
l
Press softkey pre-programmed for that purpose
:’
l
Number will be dialed once a minute for ten
minutes.
If call is answered,
l
Take control by lifting handset.
If called station is busy,
l
Press auto redial softkey to begin redial cycle im-
II
mediately. (Auto redial LED lights.)
To cancel automatic redial,
l
Press auto redial key, lift and replace handset, or
press any station key. (Auto Redial light goes out.)
NOTE: Any user originated station activity during automatic
redial will cancel the feature.
Last Number Redial . . .
The last number previously dialed can be automatically redialed
with a one or two-key action.
l
Press
a. (
If on line listening to dial tone,
press
0
HOLD then press
El 4
l
Listen for ringing or busy tone.
l
Ringing tone: When party answers, pick up handset.
l
Busy tone: Press @ to disconnect.
Display shows last line used and number dialed.
Continued on next page . . .
11
Page 15
Saved Number Redial. . .
The first 16 digits of the last manually dialed number can be saved
for later redial.
To save the number,
l
Press softkey pre-programmed for this purpose.
To dial a saved number,
l
Lift handset. Listen for dial tone.
l
Press HOLD then press pre-programmed softkey.
0
Extended Dual Tone Multiple Frequency
(DTMF)
The length of the DTMF tone can be extended from the standard
length to a pre-programmed longer length for accessing answering
machines, banking computers, etc. that require DTMF tones longer
than 80 msec. in length.
To extend tone length,
l
Take station off-hook (lift handset or press
0
SPKR ).
l
Press line key if line is not automatically selected.
l
Wait 10 seconds, and dial number. System will
generate long DTMF dial tones.
ma
l
Immediately press HOLD
0
then press line key to
set system to generate long DTMF dial tones.
To alternate between long tone and standard tone length during
a call,
l
Press HOLD then press line key.
0
12
Page 16
Manual Hold. , .
To place call on hold while on line,
l
Press HOLD .
0
j :
. .
: . .
::.
Exclusive Hold . . .
(Only your telephone can retrieve held call.)
l
Press HOLD twice.
0
To retrieve held call,
l
Press line key with flashing light.
m
l
Press HOLD 0 if station does not have line ap-
pearance.
Hold Recall Feature . . .
After a preprogrammed length of time, a call placed on hold will
automatically ring back to the telephone which placed it on hold. If
the call is on exclusive hold, it will revert to manual hold after the
hold recall time period. The call can then be retrieved by anyone
with that line appearance.
13
Page 17
Direct Station Hold. . .
To place a call on direct hold (park a call to a station),
l
While on line, press fTcM (outside call placed on
0
hold).
l
Dial a @ (@ plus extension number
to receive park.
l
If parked line appears on park receiving station, line
flashes at normal hold rate.
To retrieve a held call,
l
From the hold receivin extension,
dial m @ d .
To cancel a held call from station which placed call on hold,
l
Dial (Jc7 @ plus extension number of the
holding station.
Cal/ Park. . .
To park a call in one of nine orbits,
l
While on line, press @
l
Dial a.
l
Dial a park zone access code (91 through 99).
To retrieve a parked call,
l
From any station, press IToM .
0
l
Dial a .
l
Dial the park zone access code (91 through 99).
NOTE: If your telephone has direct call park zone appearan-
ces, simply press the desired zone button and the line
automatically parks. The park lamp illuminates indicating park condition. Press the same park button to
retrieve. Parked calls can also be retrieved as men-
tioned above.
14
Page 18
Screened Transfer. . .
To conduct a screened transfer to another station in the
system,
i.
,:-
1.;
Answer outside call. (Do not press hold.)
Press @@ . (Call is placed on hold automatically.)
Dial extension number of party to be transfered to
(or press DSS key for one-key intercom calling).
Display:
When intercom party answers, announce call.
Press TAP .
0
Hang up handset.
If the called party is busy or does not answer,
l
Press @ to retrieve call.
Page 19
Unscreened Transfer. . ,
To
transfer a call unscreened
to another station in the system,
l
Answer outside call. (Do not press hold.)
l
Press @E$ . (Call is placed on hold automatically.)
l
Dial extension number of party to be transfered to
(or press DSS key for one-key intercom calling).
l
Hang up handset.
NOTE: If transferred line call is not answered afterpredeter-
mined number of rings, call will ring at originating
telephone.
To answer recall of transferred call,
l
Press @.
I:-:
! .::-
~, .:
I ‘-
16
Page 20
Multiline Conference . . .
(2 external parties, 1 internal party)
To set up a multiline conference,
l
Establish first outside call. (Do not press hold.)
l
Press @. (Outside call is placed on hold automatically.)
l
Establish second outside call. (Do not press hold.)
0
Press @. Conference is established.
To remain active in conference with one conferee,
l
Stay on line when one party hangs up.
To drop out of established conference,
l
Dial a and hang up.
Add-On Conference . . .
(1 external party 2 in ternai parties)
l
Establish outside call. (Do not press hold.)
l
Press %Z a .(Outside call placed on hold automat-
ically).
l
Dial extension number of intercom party.
l
Wait for answer (announce conference intention).
l
Press @ . (A three-way connection is established).
NOTE: Second internal station must either lift handset orpress
intercom to acknowledge conversation. Otherwise conference will not work.
. . .
,, _’
::. ,.
._..
17
Page 21
Three Party Internal Conference . . .
II
To set up a three party internal conference,
l
Establish first internal call. (Do not press hold.)
*
.
l
Press @g .( Internal call placed on hold automatically.)
l
Establish second internal call. (Do not press hold.)
l
Press a %: . Conference is established.
To drop one conferee and remain active in conference with
other conferee,
l
Stay on line when one party hangs up.
NOTE: Conference transmission levels are not compensated
and are dependent upon the quality of the external lines.
18
Page 22
Message Waiting Control. , .
The message waiting light at any telephone can be turned on by
the central message desk (usually the attendant station) to alert the
telephone user that a message awaits pick up.
To turn on MW light,
.
Press @.
l
Dial (w) @ .
l
Dial extension number of station to be alerted. (The
MW light of called station will flash.)
To turn off MW light,
l
Press tTCM .
0
l
Dial @) @) .
l
Dial extension number of station that was alerted.
(The MW light of called station will turn off.)
To turn off MW light while delivering message,
l
Press tTCM .
0
To retrieve message at an alerted station,
o Observe display.
Display:
XXXX = Name of party that left message.
l
Lift handset.
.
Press @ @ .
l
Connection to message desk is automatic.
19
Page 23
LCD MESSAGING
.i,
I
,I
System supplied messages can be set at a station to be displayed
on a calling LCD speakerphone. These messages will identify the
current location of the normal telephone user and the expected
return time.
To turn on message,
l
Press ITCM .
0
Display:
l
Reference the message list.
l
Dial the desired message code number
(0 through 9).
NOTE: The default messages of “BACK AT” and “CALL” may
be provided for use:
l ff
“BACK AT”
is provided as message 1, then dial
return time in twelve-hour format after dialing message access code 1.
Display:
l If “CALL” is provided as message 2, dial the number
to be called after dialing message access code 2.
Display:
X = maximum of 11 digits.
20
Continued on next page . . .
Page 24
LCD Messaging (continued). . .
To turn off message,
Press KM .
0
Dial a (@
0
2
.
ABC
Station-To-Station Messaging.. .
When a station-to-station call is attempted and the called station
rings without answer, the calling station may choose to leave a
message indication at the called station. If the called station has
busy lamp appearance of the calling station, use of this messaging
feature will activate the lamp. If the called station does not have
busy lamp appearance of the calling station, use of this feature will
result in immediate transfer, of the calling station, to the central
message desk. The Central Message desk will take the message
and light the message waiting lamp of the original called station.
To activate messaging,
l
Make intercom call and hear ring-back tone.
Display:
“Station Name” of called station.
0
Dial a m, BLF light at called station turns
on.
NOTE: If
called
station does not have
Busy
Lamp Field ap-
pearance of your station, pressing * 7 results in imme-
diate transfer to a central message desk.
Continued on next page .
27
Page 25
Station-To-Station Messaging
(continued) . . .
To cancel messaging,
Press ITCM .
0
Dial a a.
,
i,
Dial extension number of station at which message
call-back indication was left.
Hang up.
22
Page 26
Au todial Programming . , .
Autodial numbers can be programmed at any softkey locations that
do not have a line assigned to them. They can also be programmed
as a secondary function at every DSS/BLF memory location.
Typical autodial numbers are: frequently dialed telephone numbers or extension numbers, or frequently used host system or key
system feature codes. When programming an autodial number,
first decide over which line the call must be made. Then, determine
the digits which normally have to be manually dialed to reach the
called party or feature. This line selection and digit sequence will
be stored as an autodial for later one or two-key access. If line
pre-selection is not programmed, the system will automatically pick
the prime line assigned to the telephone (if enabled), or pick the
last used line at that station and place the call over that selection.
To program autodial numbers,
l
Press lTCM .
0
l
Dial
aaa *
Display:
l
Press desired softkey. (Listen for fast tone bursts.)
NOTE:
If desired softkey is also assigned as DSS/BLF; press
0
SHFT
plus sorlkey.
Display:
l
Press specific line key, or keypad 1 - 4 for trunk
groups, or tToM
0
to store circuit pre-selection.
Continued on next page _ . .
23
Page 27
Autodial Programming (continued) , . .
l
If no circuit pre-selection is desired, dial @.
Display:
l
Dial the number sequence to be stored. (Up to
sixteen digits can be stored. Valid digits include
@ -@,(sc71and (#>.)
l
To store a pause if required, press HoL
CL3
.
l
To store a hookflash if required, press
0
TAP
,
To store another number,
l
Press EL? .
a
Display:
l
Press next softkey.
Display:
l
Make line pre-selection if desired.
Display:
24
Page 28
Autodial Programming (continued) . . .
l
Dial number for storage.
l
Repeat this procedure until all desired numbers are
stored.
To end autodial programming,
l
Press SPKR .
0
NOTE: Label designation strip with autodial assignments.
25
Page 29
Station Speed Dial Programming e . .
Station speed dial numbers stored by a station user will be accessed by that station user, ONLY. The storage locations are
keypad digits 0 through 9 on the station. Before attempting to
program, decide on the following items: (1) The number or feature
to be stored, (2) which storage location will be used (0 - 9) (3) the
line that the call will go over (individual line or intercom).
To program numbers,
l
Press @ (w, a @ .
Display:
l
Dial a memory location (0 through 9).
Display:
l
Select line, or keypad 1 - 4 for trunk groups.
Options are:
Specific line key
Keypad 1 for Trunk Group 1
Keypad 2 for Trunk Group 2
Keypad 3 for Trunk Group 3
Keypad 4 for Trunk Group 4
Keypad 0 for prime line or last line used
ITCM for feature access
Continued on next page . . .
26
Page 30
Station Speed Dial Programming
(continued) . - .
l
Dial the number sequence to be stored. (Up to
sixteen digits can be stored. Valid digits include
m-m , (@ , and a.)
l
To store a pause if required, press “OL 0
.
l
To store a hookflash if required, press
0
TAP
.
l
Example: Store a telephone number under
location 0 * . The number is (804)555-2222.
Program as follows:
To store another number,
0 press i?Z .
a
Display:
l
Press next speed dial location.
Display:
Continued on next page . _ .
.
.
.
.
1
27
Page 31
Station Speed Dial Programming
(continued) . . .
l
Make line pre-selection if desired.
l
Dial number for storage.
l
Repeat this procedure until all desired numbers are
stored.
To end station speed dial programming,
l
Press @.
i
Page 32
Direct Station Selection/Busy Lamp Field
(DSS/BLF) Programming. . .
One-key intercom calling with visual indication of telephone status
can be programmed at softkeys not assigned to lines.
To program DSS,
0
Press @.
l
Press softkey to be programmed as DSS key.
l
Dial extension number.
l
Repeat last two steps for all desired extension
numbers.
To end DSS programming,
l
Press SPKR .
0
NOTE: An autodial number can also be programmed as a
secondary function at every DSS/BLF memoty location.
See Automatic Dialing instructions for programming
details.
NOTE: Label buttpns for DSS/BLF assignments.
29
Page 33
Programming Automatic Redial Key. . .
The system will allow the last previously dialed number to be
automatically and repeatedly redialed for approximately ten
minutes. A softkey must be programmed to provide this feature.
To program a softkey for use as an automatic redial key,
l
Press tTCM .
0
l
Press desired softkey.
l
Press # .
0
l
Press SPKR .
0
NOTE: Label button as Auto Redial key.
Programming Secure Off-Hook
Voice Announce Key, . .
The system will allow a station user to make a non-verbal response
to a secure off-hook voice announcement. This response will
provide a pre-programmed message for display at the calling
station if it is an LCD speakerphone.
To assign softkey for non-verbal one-key response,
l
Dial a a (17>.
l
Press softkey of choice.
.
Dial m.
* Dial a message location number (0
through 9).
NOTE: This is a pre-programmed message made available for
use by attendant programming.
.
Press @ to end.
30
Page 34
Personal Ringing Tones. . .
A station user can select one of four different ringing tones for use
at a station.
To select one of four different tones for ring signals,
l
Press tTcM ,
0
(selects tones 1, 2, 3, or 4)
TONE FREQUENCY PAIR WARBLE RATE
TONE 1 509/610 Hz 10
Hz
TONE 2
763/l 016
Hz
10
Hz
TONE 3
509/610
Hz
19Hz
TONE 4
76311016 Hz
19Hz
Voice Announce Blocking.. .
A station can be arranged to prevent voice signalled intercom calls
and paging announcements from sounding through the station
speaker.
To block voice calls,
l
Press @ .
To un-block voice calls,
l
Press (F@.
31
Page 35
Line Monitoring. . ,
To activate while on a call,
.
Press @. (Light will turn on.)
l
Hang up handset.
NOTE: If a distant party places the call on hold, the station
user can monitor in a handsfree manner until the distant parfy returns, and then Iift the station handset to
resume the call.
To cancel,
l
Lift handset to resume conversation
s
Press @ to disconnect. Speaker light will turn
off.
Recall/Flash . . .
FLASH
PBX, CENTREX and custom calling services may require this
feature.
if a system has been configured for flash,
*
Press m to generate a timed flash signal.
RECALL
This feature provides a line call disconnect and fresh dial&one for
next call.
If a system has been configured for recall,
l
Press m to disconnect current call and receive
i
a new dial tone for another call.
I) :
,... . .
’ ‘-:-
i “:
b..
NOTE: A system can be configured for either flash or recall but
not for both.
I
... :
32
Page 36
Paging. , .
EXTERNAL PAGING
(Requires external paging unit)
l
Lift handset.
l
Press line key dedicated to paging
ma
l
Press softkey pre-pogrammed for paging access or
dial paging access number.
Display:
l
Make announcement.
l
Hang up.
ALL-CALL AND ZONE PAGING
To page,
l
Lift handset.
l
Press lTCM .
0
l
Dial zon number - ( m (@, (@ a
(@ @ , or (@ m for all-call).
Display:
Continued on next page . . .
33
Page 37
Paging (continued) , . .
l
Make announcement, stay on line if wating for
answerback.
ma
!.
l
Hang up handset.
MEET-ME PAGE
(Answerback of Page)
An all-call or zone page can be answered from any station in the
system.
Lift handset of nearest station,
l
Press ‘KM .
0
l Dial @ (@ .
Display:
Station Name = Station originating page.
34
Page 38
Do Not Disturb. . .
To silence a station ringer and appear busy to intercom calls,
I
l
Press softkey pre-programmed for this purpose.
(Associated light will turn on.)
Display:
NOTE: The calling party will hear two quick tone bursts every
three seconds. The feature cannot be overridden by the
calling party.
To
cancel,
l
Press softkey again. (Associated light will turn off.)
Mute/Han&free Answer Inhibit. . .
To prevent distant party from hearing while handset is lifted,
l
Press and hold @. (Light will flutter.)
To resume two-way conversation,
l
Release @. (Light will turn off.)
To inhibit handsfree answer of intercom calls,
.
Press and latch @. (Light will flutter.)
To enable handsfree answer of intercom calls,
.
Press and release @. (Light will turn off.)
Display:
35
Page 39
Call Waiting, . .
Acall waiting tone can be sent to a busy station while the calling
station waits on line for an answer.
To activate call waiting,
l
Make intercom call and receive busy signal.
.
Dial a @ a
. (Called party hears
tone.)
l
Remain on line, waiting for called station response.
To cancel,
l
Hang up handset.
To answer a call waiting,
l
Hear short tone burst in handset receiver.
l
Complete present call, and hang up. Waiting call
will begin ringing.
* Lift handset to answer.
NOTE: The originating and receiving stations will receive three
tone bursts as confirmation of call waiting.
:
.’
36
Page 40
Call Forwarding. . .
A station user can designate another station to be the recipient of
just the intercom calls and prime line calls that are directed to the
user’s station or the recipient of all calls that are directed to the
user’s station.
CALL FORWARD - PERSONAL
To forward intercom calls and prime line to another
telephone,
l
Press @ .
l
Dial extension number of telephone to which calls
are to be forwarded.
Display:
XXXX = Station name or number
To cancel intercom call and prime line forwarding,
l
Press tTCM .
0
l
Dial a(@-.
! ‘.
:. ‘,
1: _ -:: >I;.
.::.
Continued on next page . . .
37
Page 41
Call Forwarding (continued) . . .
CALL FORWARD - ALL
To forward all calls to another telephone,
.
Press @ .
l
Dial a @.
I
l
Dial extension number of station to which calls are
to be forwarded.
Display:
XXXX = Station name or number.
To cancel all-call forwarding
.
Press @.
l
Dial a @ .
NOTE: For each intercom call received during call forward, a
ring reminder (short tone burst) will be heard at the
called station to remind the user that calls are being forwarded.
Pulse/Tone Switching. . .
If the local telephone service is pulse (rotary) but tone generation
is required during the call, convert to tone while dialing:
.
Press m at point in dialing sequence where
conversion to tone is required. (System will switch
back to pulse dialing when call is ended.)
NOTE: Pulseflone switching can be programmed into softkeys
by pressing m during autodial or speed dial number storage.
38
Page 42
Background Music. . .
Music must be supplied by the system before it can be turned on
at a telephone.
To turn music on,
l
Press tTcM .
0
0
Dial a a . (Speaker light will turn on.)
l
Adjust loudness of music with call monitor speaker
volume control.
To turn music off,
l
Press @ .
.
Dial a (1) . (Speaker light will turn off.)
NOTE: Background music automatical& turns off during calls.
Automatic Call-Back. . .
To arrange for the system to call back when a busy telephone
becomes idle, -
l
Make intercom call.
l
Dial a @.
Display:
Hear busy signal.
XXXX = Station name or number.
l
Hang up. Calling telephone will receive five unique
tone bursts when called telephone becomes idle.
Continued on next page. . .
39
:
.“..__
. . ._,.
LT.::
2-7.
:), - ,
‘.< :
Page 43
Automatic Call-Back (continued) . . .
_
To answer call-back ring,
l
Lift handset. Called telephone will ring.
:.-
NOTE: Call-back is canceled if handset is not lifted.
:‘I
-,-:
,.“.
iQ
a::
To cancel automatic call back before it rings,
0
l
Press fTcM .
:
l
Hang up.
Ringer Volume Control. . .
Every station is equipped with an individual ringer volume control.
Set the ringer control lever to OFF, LOW or HIGH volume as
desired.
Display In ten&y Adjustment
The intensity (brightness and contrast) of the display can be
adjusted to a desired operating level any time while the telephone
is idle and on-hook.
To do so,
l
Press and hold the @ key. The automatic adjusting cycle will begin in approximately 5 seconds.
Display:
b
Release the @key when the intensity is at the
desired level.
40
Page 44
The optional speakerphone can exercise the previously described
features in a handsfree manner. Handsfree calling and call answer-
ing is as described below.
To place a call,
l
Press line or tTcM .
0
l
Dial number or press softkey.
l
When party answers, speak toward the telephone.
To answer a call,
l
Press line key.
l
Speak toward the telephone.
To end a call,
l
Press SPKR .
0
To switch from speakerphone to handset,
l
Lift handset.
To switch from handset to speakerphone,
l
Press WI .
0
l
Hang up handset.
41
Page 45
EXECUTECH
MVLTlLlNE
FEATURE
SINGLE-LINE
TELEPHONES KEYSETS
All Call Page
ITCM 87 I 547
Attendant Call,nQ
Automatic Redialing
Background Music On
-.
ITCM 0 0
Programmed Softkey rea
ITCM tk 1
Na
Page 46
LINE SELECT LIGHTS
G
Multiline Keysets
Idle
Ringing
In use-your station
In use-other station
Steady on
On hold-your statlon Winking with repeative off perlods
(winking rate - 560 msec. off)
On hold-other station
Continuous winking
(490 msec. on - 70 msec. Off)
ixcluswe hold Steady on
Held call timeout your
station
Flutter with repeatlve off periods
(flutter rate 560 msec. off)
Held call timeout other
station
Continuous flutter
(70 msec. on 70 msec. off)
Steady off
Continuous flash
(560
msec. on
560 msec. off)
J
1
Steady on with wink off
(2.3 sec. on 70 msec. off)
-I
u
Page 47
INTERCOM LIGHT
Multiline Keysets
In use-your station
All links busy
Steady on with wink off
(2.3 sec. on - 70 msec. off)
Steady on
u
Auto redial active
Continuous flutter
Messaging display
(70 msec. on - 70 msec. off)
I I
I
Night mode
-Station 10 and 12
Flutter with repeative off periods
(flutter rate - 560 msec. off)
Page 48
I---
L
:
c
C
C
C
C
C
C
C
C
C
C
-
1
Page 49
1
46
Page 50
Page 51
$
INTERCOM CALL PROGRESS TONES
(Heard through handset receiver or over monitor speaker)
Dial Tone
Continuous on
-I
Called station ring-back
One sec. on
and 3 sec. off.
L
Base level
program entry
System speed dial
entry confirmation
80 msec. tone burst
soundedonce
Vight transfer active
xmfirmation
Memory dial intercom,
line, group and/or recall
selection confirmed
All-call page
selection confirmed
n
PA station pofi/line port
selection confirmed
Error tone -
500 msec. lone burst
incorreCt entry sounded three times m J
.,;‘,i), :I
“‘., :.’
‘.
., ,.;,:.~,.I.
Page 52
INTERCOM CALL PROGRESS
TONES - continued
Busy tone
Overnde feature
not allowed
Nignl transfer feature
not allowed
Called station in do-notdisturb mode
X-back busy feature or
System is awaiting
memory dial number
or key mapping entry
after location is soecified
Override feature on
warning tone
500 msec tone bursts
sounded continuously
140 msec.tone burst
sounded twice every sec.
320 msec. tone burst
sounded once
80 msec. tone bursts sounded
continuously
80 msec tone bursts
sounded for 1.5 sec.
I
1
-I I
Page 53
50
Page 54
Access denied:
Access to particular lines can be denied at certain
stations through programming.
Add-on conference:
Two stations, while operating in a private mode,
can join an outside call.
All-call and zone paging:
Multiline station can receive voice an-
nouncements through the telephone speaker.
All intercom links busy:
When all intercom paths are busy, the intercom
light turns on steady.
Area paging:
Dialing an access code or pressing a dedicated line key
can provide access to an external paging amplifier when available.
Automatic abandon hold release:
If the distant party abandons a hold
condition, the system will automatically return the line to service.
Automatic hold transfer to intercom:
If the intercom is selected while
on an outside line, the outside line is automatically placed on hold.
Automatic pause insertion:
When storing a number for later redial a
pause is automatically stored whenever the user waits between digits.
Automatic dialing:
Memory keys can be programmed to store numbers
for automatic dialing purposes.
Automatic privacy:
A line can be made private or non-private through
class of service programming.
Automatic redial:
The last number previously dialed can be automatically redialed by the telephone. Redial occurs once a minute for ten
minutes or until answered.
Auxillary equipment interface:
A non-key system telephone or data
device can be connected ahead of the system an share certain lines
with it.
Auxiliary station ringer interface:
Asystem can be arranged to provide
external signalling whenever a particular station rings.
Background music:
System provided background music can be turned
on and off at individual multiline telephones.
Battery backup interface:
The system can be connected to an external
battery to allow operation during an AC power failure.
:
:.
51
Page 55
Call announce with handsfree answerback:
An internal speaker at
each telephone provides call-announce capability over the intercom
link.
Call forward:
User can designate another telephone to receive intercom
calls normally directed to the user’s telephone.
Call messaging:
This feature allows a station user to light a personal
message lamp at an unattended station or transfer to a message
center using the call messaging
access
code.
Call pickup:
A call can be answered at one telephone when it is ringing
at another telephone.
Call transfer:
Outside calls can be transferred from one station to
another.
Central message desk:
Any station can be assigned control of message waiting lights and deliver messages to and from all other stations
in the system.
Calling station identification: If
a calling station is programmed into the
busy lamp field (BLF) of a called station, the BLF light will flash to
identify the calling station at the called station.
Common audible interface:
A system can be arranged to provide
external signalling whenever an incoming line rings.
q
D
Delayed and direct ringing:
Ringing assignments are programmed to
be either immediate or delayed for certain lines at certain stations.
Direct Station Selection/Busy Lamp Field (DSWBLF):
One-key inter-
com calling with visual indication of telephone status.
Do not disturb:
Incoming call ringing and intercom calling are disabled.
Dynamic line key:
System temporarily assigns a normally unassigned
line to an idle line key for certain call handling operations.
Exclusive hold:
Only the telephone placing call on hold can retrieve it.
Flash/Recall:
A station key can provide either access to host system
calling features or dial tone recall depending upon system require-
ments.
52
Page 56
Idle line preference:
With this feature, going off-hook automatically
selects an idle line for use.
LCD messaging:
Standard and special purpose messages can be set
on the display and sent to a calling telephone display.
Line monitoring:
Monitoring of dialing and call progress with the hand-
set on-hook.
Last number redial:
The last number previously dialed can be automat-
ically redialed.
Line groups:
System arrangement which groups certain lines together
in up to four different groups. This feature allows lines to be accessed
by dialing line group codes.
Line preselection:
A line can be manually selected before lifting the
handset for handsfree dialing.
Manual hold:
Pressing a station hold key will place and active outside
call on hold.
Message waiting:
A light can be activated at a telephone by a central
message desk telephone to indicate that a message awaits pick-up.
Music
on hold:
Music is provided to outside lines that are placed on hold
if a music source is connected to the system.
Mute:
A user’s voice can be blocked to the distant party during a call.
Night transfer (of ringing):
The normal ringing of incoming lines can be
transferred to a particular station or stations by attendant action for
off-hour answering.
Off-hook voice announce:
Allows voice announce call to a busy station.
On-hook dialing:
Manual or automatic dialing can be performed with
lifting the station handset.
Originating denied:
The ability to originate calls on certain lines at
individual stations is programmable.
53
Page 57
.
n
Personal ringing tones: A multiline station can be arranged to ring in
one of four distinctive tones.
Prime line: A line designated to a particular telephone and automatically
selected when that telephone is taken off-hook.
Privacy release: A line can be programmed to be non-private at a
particular station while remaining private at all other stations.
Pulse/Tone switching: A switch between pulse (rotary dial signals) and
tone (dual tone multiple frequency signals) signalling can be effected.
.
Q
Ringing line preference: When so programmed, taking a station off-
hook automatically connects it to any outside line which happens to
be ringing at the station.
El
Screened transfer: Transferred call is identified before transfer is made.
Secure off-hook voice announce: Allows private announcement
through handset of busy station without detection by other party.
Private announcement reply can be made by voice or display mes-
saging.
Softkeys: Each station is equipped with a group of keys which can be
individually user programmed for automatic dialing numbers, host
system dialing codes or other special purpose dialing requirements.
Station speed dialing: A personal list of numbers can be programmed
for automatic dialing by a user.
Station-to-station messaging: The busy lamp field light for a calling
telephone can be turned on at a called telephone to serve as a
call-back signal.
Subdued ringing: When a station is busy on an outside call, any
additional ringing will be at a subdued level.
System speed dialing: A special system-wide list of numbers are
available for automatic dialing by all users.
Timed hold recall: After a call has been on hold for a programmed length
of time, it will re-ring the station that placed it on hold.
Toll restriction: The dialing of certain numbers at individual stations can
be prohibited through programming.
Tone or voice slgnalling intercom: An intercom call can be tone
signalled or voice announced.
54
Page 58
Unscreened transfer:
Call is transferred to another telephone without
first being identified to it.
Ip1
Voice signal blocking:
A station can be set to block voice calls sent to
it over the speaker.
55
Page 59
SYSTEM SPEED DIAL
01 11
02 12
03 13
04
14
06 16
07 17
08
18
09
19
PERSONAL SPEED DIAL
21
d=
22
?---
27
28
29
t-
30
0
5
1
6
2
7
3
8
4
52
56
Page 60
Page 61
Page 62
j.:
:
:.
This manual has been developed by Comdiaf Corporation (the “Company”) and is intended for
the use of Its customers and service personnel. The information in this manual is subject to
change without notice. While every effort has been made to eliminate errors, the Company
disclaims liablllty for any difficulties arising from the Interpretation of the information contained
hereln. The information contalned herein does not purport to cover all details or variations in
equlpment nor to provlde for every possible contingency to be met in connection with installation,
operatlon, or maintenance, Should further information be desired, or should particular problems
arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Customer
Service Department, P.O. Sax 7266, Charlottesville, VA 22906.
Page 63
COMDlrlL
Charlottesville, Virginia 22906-7266
1 (804) 978-2200
Printed in U.S.A.
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