Comdial ExecuTech Single Line Phone User Guide

COMDIAL
Executech Single Line
Telephone
User’s
Guide
Committed to U.S. leadership
in business communications
For this operation....
THE BASICS
See page....
Placing a call Answering a call
Placing a call on hold Placing intercom calls
Answering intercom calls
Transferring
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outside calls..
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THE FEATURES
Last number redial
Station speed dialing.. ....................................................................
System speed dialing .....................................................................
Area paging All-call and zone paging
Pulse/Tone switching Message Waiting Call pickup.. Call forward Automatic Call messaging Line queuing
Executive override..
Call park ............................................................................................
Recall/Flash
Call waiting tone (with camp-on). ..................................................
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call-back..
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QUICK REFERENCE
. USER INFORMATION
KEY PAD
- MANUAL DIAL OF NUMBERS
* SPEED DIAL NUMBER LOCATIONS
1
HOLD/SHIFT KEY
. PLACE CALLS ON HOLD
CONNECT TO MESSAGE DESk
.
STORES PAUSE AS PART OF
.
SPEED DIAL NUMEER
. SHIFTS KEY PAD FUNCTION
FOR REDIAL AND SPEED DIAL
MESSAGE WAITING LIGHT
AWAITS PICK UP
/-TAP/RECALL KEY
* ACCESS TRANSFER
- ACCESS CALL PARK * STORE FLASH AS PART OF
SPEED DIAL NUMBER
- FLASH FOR HOST SYSTEM FEATURES
- RECALL DIAL TONE FOR
-OR-
LINE DISCONNECT
EITHEWOR
DEPENDS UPON SYSTEM PROGRAMMING
THE BASICS
v PLACING A CALL
n
Lift handset.
n
Listen for dial tone.
w Dial line group access code.
9 = group 1 82 = group 2 83 = group 3 84 = group 4
n
Listen for dial tone.
n
Dial number.
I Hang up handset to end call.
v ANSWERING A CALL
n
Lift handset.
v PLACING A CALL ON HOLD
Manual hold (any station can retrieve held call),
w
Press
HOLD.
To refurn to call on hold,
I Lift handset.
n
Dial *.
Exclusive hold (Only your station can retrieve held call),
w
Press
HOLD
twice.
NOTE: Hold recall- After a preprogrammed length of time, a call
placed on hold will automatically ring at the station which placed it on
hold. For calls on exclusive hold, the call will revert to manual hold after the initial period.
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v PLACING INTERCOM CALLS
n
Lift handset. Listen for dial tone.
n
Dial station number.
v ANSWERING INTERCOM CALLS
n
Lift handset.
v TRANSFERRING OUTSIDE CALLS
Unscreened transfer,
n
Answer outside call.
n
Press HOLD. (Call is placed on hold).
n
Press and release hookswitch or press TAP if provided.
w Dial station number,
n
Hang up handset. (Call begins ringing at called station, Call will re-ring at original station if not answered within a preprogrammed time).
If busy or no answer,
n
Dial % . Return to outside call.
Screened Transfer
H Answer outside call.
n
Press HOLD. (Call is placed on hold).
n
Press and release hookswitch or press TAP if provided.
n
Dial station number,
n
Upon answer, announce the call.
n
Hang up the handset. (Call is transferred).
If busy or no answer,
n
Dial +K , Return to outside call.
Three-Way Conference
w When party answers, announce conference and dial G+
(Three-way conference is established).
2
THE FEATURES
v LAST NUMBER RED/AL
w Lift handset. Listen for dial tone.
n
Dial trunk group access (9,82,82, or 84).
n
Press SHIFT # .
v STATION SPEED DIALING
To program numbers,
n
Lift handset. Listen for dial tone.
w Dial #
n
Dial memory location (1-O) followed by 0.
n
Dial number sequence to be stored (up to 16 digits). Dial l-0, #, and G% .
Press HOLD to store a pause. Press TAP (if provided) to store a flash.
n
Hang up.
n
Repeat procedure for each speed dial number.
To dial number
w Lift handset. Listen for dial tone.
n
Dial trunk access code. Listen for dial tone.
n
Press SHIFT.
n
Press desired dial key 1-O. Call will redial automatically.
v SYSTEM SPEED DIALING
To dial preprogrammed numbers
w Lift handset. Listen for dial tone.
n
Dial trunk access code. Listen for dial tone.
n
Press SHIFT +k .
n
Dial desired code (10-59).
3
7 AREA PAGING (requires external paging unit)
n
Lift handset. Listen for dial tone.
w Dial code.
n
Make announcement.
v ALL-CALL AND ZONE PAGING
To page,
w Lift handset. Listen for dial tone.
w Dial zone number - (53.52, 51, or 50 for all-call).
n
Make announcement. Hang up handset or wait on line for an answer.
To answer from any station,
n
Lift handset.
n
Dial 44. Meet paging party on line.
v PULSE/TONE SWITCHING
If your telephone service is pulse (rotary) and you must con­vert to tone while dialing,
w Press # (System will switch back to pulse dialing when
call is terminated).
NOTE: Pulse/Tone switching can be programmed into a speed dial number if desired.
V MESSAGE WAITING (The MW-message waiting-lighf is
confrolled only by designafed stafions or one cenfral message desk)
To receive messages,
w Lift handset. Listen for dial tone.
n
Press
HOLD.
Connection to message desk is automatic.
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v CALL PICKUP
To answer Q call that you hear ringing at another stufion,
n
Lift handset. w Dial 49. I Dial number of ringing station.
v CALL FORWARD
To forwurd your culls to another station,
w Lift handset. Listen for dial tone.
n
Dial 54. w Dial number of station to which calls are to be forwarded.
To cancel cull forward,
w Lift handset. Listen for dial tone. w Dial 55.
NOTE: For each call received during call forward, a ring reminder
(short tone burst) will be heard.
v AUTOMATIC CALL-BACK
To arrange for the system to cull buck when u busy sfution
becomes idle,
w Make intercom call. Hear busy signal. fl Dial 88.
n
Hang up (Calling station will ring. Call-back is cancelled if handset is not lifted).
To answer cull-buck ring,
n
Lift handset (Called station will ring. Call-back is cancelled if handset is not lifted).
.
To cancel uufomutic cull buck,
w Lift handset. Listen for dial tone.
n
Dial 87.
n
Hang up.
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CALL MESSAGING (Calling station must be programmed
v
for DSS/BLF af called station),
To leave a call message signal,
n
Make intercom call. Hear busy signal or ring-back tone.
n
Dial 86 (BLF light at called station will flutter).
n
Hang up.
To cancel a call message signal
n
Lift handset.
n
Dial 43.
I Dial number of station to which the call message was sent.
v LINE QUEUING
To queue for a busy outside line,
n
Lift handset. Listen for dial tone.
n
Dial trunk group access code (9, 82,83, or 84).
n
Dial 88.
n
Hang up.
To answer line queuing ring-back,
n
Lift handset. Hear dial tone.
To cancel queuing,
n
Lift handset. Hear dial tone.
n
Dial 87.
n
Hang up.
v EXECUTIVE OVERRIDE (Only available at cerfain stafions)
To break info conversation at anofher sfafion,
w Make intercom call. Hear busy tone.
n
Dial 77 (Warning tone sounded at called stations).
n
Join in-progress call. A three-way conference now exists. Any one of the parties can leave the conference without dropping the connection to the other two.
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v CALL PARK
To park a call for pick-up at another station,
w
Press
HOLD
(call is placed on exclusive hold).
n
Press and release hookswitch or press
n
Dial orbit access number (61,62,63, or 64). If chosen orbit
TAP
if provided.
is busy, dial alterative orbit number,
q
Hang up handset.
q
Announce call and orbit number if necessary.
To retrieve Q parked XI//,
RI If call is not retrieved within two minutes, it reverts to the
parking station as a standard held call.
q
Hear announcement.
II Pick-up handset.
n
Dial orbit retrieval number (71, 72, 73, or 74).
n
Answer call.
v RECALL/FLASH
If your system has been configured for flash,
q
Press
TAP
to generate a timed flash signal for accessing
PBX, Centrex and custom calling services.
If your system has been configured for recall,
w
Press
RECALL
tain a new dial tone for another call.
to disconnect as if you had hung up to ob-
NOTE: System can be configured for flash or recall but not for both.
V CALL WAITING TONE
(wifh camp-on)
To send a call waiting tone fo CY busy sfation and wuif on
line for an answer (camp-on),
n
Place intercom call. Hear busy tone.
n
Dial 89 (called party hears tone).
n
When called station becomes available, ringing will begin at called station.
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To answer a call waiting tone,
n
Hear tone. (short tone burst in handset receiver).
n
Complete present call and hang-up (camped-on call will
begin ringing).
w Lift handset.
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FREQUENTLY CALLED NUMBERS
PHONE NUMBER
9
FREQUENTLY CALLED NUMBERS
PHONE NUMBER
10
COMDIAL
1180 Seminole Trail
Charlottesville, VA 22906-7266
l-(804)-978-2200
717007 - 900.02
GCA 70-079
December, 1987 ‘.
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