Comdial ExecuTech LCD User Guide

COMDIAL
Executech LCD
Speakerphone
GCA
70-088.02
June, 1988
Introduction
The Basics
The Features ....................................................................
Display Summary Glossary Of Terms
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Placing a call Call Timer Answering a call
Placing a call on hold.. ........................................
Placing intercom calls Answering intercom calls
Direct station selection/busy lamp field..
Transferring outside calls
Conference calls
Redialing Automatic dialing Station speed System speed dialing
Automatic hold
Voice signal blocking ..........................................
Recall/Flash
Area paging
All-call and zone paging
Do not disturb
Mute .......................................................................
Pulse/Tone switching Message waiting Background music Call pickup Call forward
Automatic call-back
Call messaging light Call messaging display Line queuing Executive override Call park Personal ringing tones Call waiting tones Clock/calendar display Display intensity adjustment
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Introduction
This Executech LCD Speakerphone provides the
user with a Liquid Crystal Display (LCD) in addition
to the many standard available features. In the
idle state, this 16-digit LCD provides a desk clock and calendar combination. progress, an elapsed time display provides a con­stant reminder of call duration. Other call handling and information displays make telephone use easier and more efficient.
All display functions occur automatically as call
processing and handling proceeds. One manual operation (Call Messaging Display) is available for use where needed.
When a call is in
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The Basics
Placing A Call
0 Press line key to select line.
Or
0 If line groups are provided, press ITCM then dial access
code for desired group. NOTE: Selecting a line is not necessary if a line has
been assigned to you or if your telephone automatical-
ly picks an idle line for use when the handset is lifted. A system selected idle line that is normally not assigned to your telephone may appear on a line key reserved for that purpose during the time that the line is in use (if this feature is programmed).
0 Listen for dial tone,
RESULTS: Display will show line selected for use.
~
.:.:.:.:..:.:...:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.: . . . . . :.:.:.: ,.... :,,. .,, .,. .,. . . .
a Dial number.
RESULTS: Display will show dialed number.
1.
Typical host system extension.
2. Typical trunk number.
3. Typical access code preceding typical trunk
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8:::::.: . . . . . . . . . . . . . . . . . . . . . . :.:.:.:.:.>>>>>>>:.:.:.:.:.:.:.:.:.:.:.?:.:.:.: . . . . . . . . . . . . . . . . . . . . . . .
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. . . . :.:.:...:.:.:...:.:.:.:.:.:...:.: i... :.‘...:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.~~~.:.:.:.: .
..( .., _\.. . . . . . . . . .._. . . .._.. . . . . . . . . . . . . . . . .._....................
. . .._.
..:.+ ./.
number.
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When party answers,
0 Speak toward telephone or lift handset for private con-
versation
To return to speakerphone from handset,
0 Press MONITOR key. 0 Hang up handset.
To end call,
0 Press MONITOR key or hang up handset if engaged in
private conversation.
Call Timer
RESULTS: Approximatetly twenty seconds after dialing is
complete Call Timer shows elapsed time of call.
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:::::: .:.; :.:.: .,.,.,...(,.,.(.(.,.,.,...,.,...,.....,.,.,.........,.,.....,.,.,.,.,.,.,.,.,.....,....
RESULTS: Elapsed time will show for ten seconds after call
is completed.
To recall elapsed time any time after display has dropped and
before another call is made,
0 Press HOLD.
RESULTS: Elapsed time will appear in display and remain
for fifteen seconds.
Answering A Call
0 Press line key of ringing line (line key with flashing light).
0 Speak
If your assigned line is ringing or lf your telephone is programmed
to answer any ringing line,
0 Lift handset then switch to speakerphone (if desired) by
pressing MONITOR and hanging up handset. NOTE: If your telephone can answer any ringing line,
one that is normally not assigned to it may appear on a
toward telephone.
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line key reserved for that purpose when it is answered. (if this feature is programmed).
RESULTS: Display will show answered line.
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::::::::::.,:.:.:.:.:::.?:.:.:.:.:.:.:.: ,:.:. > ,.,.,. :.~.:.:.:.:.~:.:.:.:.:.:.:.:.:.~..:.:.:.:.:.:.:.:..
Placing A Call On Hold
Manual hold
held call.)
a Press HOLD.
To return to call on hold,
0 Press line key with flashing light.
Exclusive hold
0 Press HOLD twice.
(Any telephone with line appearance can retrieve
(Only your telephone can retrieve held call.)
Hold recall feature
After a preprogrammed length of time, a call
placed on hold will automatically ring back to the telephone which placed it on hold. If the call is on exclusive hold, it will revert to manual hold after the
hold recall time period and can be retrieved by
anyone with that line appearance.
RESULTS: Display will show line and telephone station
number each time that the timed hold recall occurs.
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:::::::;::.::: .+:.:.:.:: :.:, ::: ,:,:.:.: ::.:::::.~:,:.:.:.:.:.:.:.:.:.~ . . . . . . . . . . . . :.:.:+ ..,...........
Placing Intercom Calls
Intercom calls may be manually dialed as described below or automatically dialed as described in the paragraph provided later titled Direct Station Selection/Busy Lamp Field.
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Voice Calling 0 Lift handset. 0 Press ITCM. 0 Dial extension number.
CT0 call system operator, dial 0.)
RESULTS: Display will show dialed extension.
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. . . ...\. . . . . .
0 Speak to called party. Tone Calling
0 Press ITCM. Cl Dial extension number.
RESULTS: Display will show dialed extension,
0 Press ITCM again.
RESULTS: Called telephone will ring.
When called telephone answers,
0 Speak toward telephone or lift handset for private con-
versation NOTE: Some systems may be programmed to tone sig-
nal as the first option. In that case, press KM key again to voice call the party instead of making the
called telephone ring.
Answering Intercom Culls
RESULTS: Display will show extension number of calling
telephone.
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. . . . . . . . . . . . . . . . . . . :.:..::..:...:.:..:.. ,A.. .v........ . . . . . . . . . :.:.:...:...:.:.......:...:.:...:..,.,. (5.
To answer a voice call,
0 Speak toward the telephone. 0 Lift handset if privacy
is desired.
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NOTE: Voice calling can be blocked. See the discus-
sion titled, Voice Signal Blocking for details.
To answer a tone call,
0 Lift handset to talk or press ITCM and speak toward
telephone.
Direct Station Selection/Busy Lamp Field - DSS/BLF
(One key intercom calling with visual indication of telephone status)
To program,
0 Press ITCM. Listen for tone. 0 Dial 85. Tone will stop.
0 Press memory key. 0 Dial extension number. 0 Repeat last two steps for all desired telephones. 0 Press MONITOR.
NOTE: An autodial number can also be programmed as a secondary function at every DSS/BLF memory loca-
tion. See Automatic Dialing Instructions for details.
To voice call a number,
D Lift handset. 0 Press memory key. 0 Voice an-
nounce. NOTE: If you are transferring a call, the outside line is
automatically placed on hold when a DSS key is
pressed.
To tone call a number,
0 Lift handset. 0 Press memory key. 0 Press ITCM.
When telephone answers, two-way conversation can
take place.
NOTE: The lights (LEDs) adjacent to memory keys indi-
cate status of DSS telephones: dark indicates idle telephone, steady-on indicates telephone in use, and flutter indicates telephone call back request.
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Transferring Outside Calls
Unscreened transfer,
0 Answer outside call. 0 Press ITCM. (Outside call is
placed on hold automatically.) 0 Dial extension num­ber. 0 Press RECALL (Outside call begins ringing at called telephone.
RESULTS: Call will ring back at original telephone if not
answered within a preprogrammed time.
If call rings back, display will show recall message, station number, and line number.
Screened Transfer
If the line on which the call appears is shared by your telephone and the telephone to receive the transfer,
0 Lift handset. 0 Press ITCM. (Outside call is placed on
hold automatically.) 0 Dial extension number. 0 An-
nounce call and line number. 0 Hang up handset. NOTE: If a telephone receiving a transfer has voice sig-
nal blocking active or is a Single Line Keyset, you will hear a ring back tone. In this case, you must wait for the user to answer your intercom call before complet­ing the transfer.
If the called telephone does not share line appearance,
0 Lift handset. 0 Press ITCM. (outside call is placed on
hold automatically.) 0 Call extension number. 0 An-
nounce call, and ask telephone user to lift their hand-
set. 0 Press RECALL. (A three-way connection is estab­lished.) 0 Hang up your handset.
To return to outside call (busy or no answer),
0 Press flashing line key.
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NOTE:
If the system is so programmed, a transferred call on an unshared line can be made to appear at a line key reserved and labeled, for that purpose (known as a dynamic line key). Press that designated key to gain line appearance for the duration of the transferred call.
Conference Calls
Multiline
To set up a multiline conference,
0 Establish first outside call and press HOLD. 0 Establish
To drop out of established multiline conference,
0 Dial #. (Line lights remain lit.)
To re-enter a multiline conference,
0 Press either lighted line key. Lift handset if private con-
conference
(2 external parties, 1 internal party)
second outside call. Cl Press and hold down line key for second call. Q Press line key for first call. Cl Release both
line keys.
RESULTS: Conference is established.
versation is desired.
To drop one conferee while your telephone is active in con­ference,
m Press HOLD. Both lines placed on hold. 0 Press line key
of party to be dropped. •I
Press and release
hookswitch. 0 Press line key of party to be retained. Cl
Resume conversation.
Add-on conference
(1 external party, 2 internal parties),
This feature is available when two telephones share a common
line appearance.
0 Establish outside call. 0 Press ITCM (outside call placed
on hold automatically). 0 Dial extension number. 0 Ask
intercom party to lift their handset, and to press and hold down line key for held line. 0 Press and hold down
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