1’ /
COMDIAL
Made &&t in the USA
ExecuTech
User’s
Guide
l
Multiline Key Telephone
:
This user’s guide is applicable to the
following model telephones:
6614-xx through Rev C
6614S-xx through Rev H
6620-xx through Rev C
662OS-xx through Rev H
For this operation
THE BASICS
. . . . . . . . . . . . . ..*.............
. . . . . . . . . . . . See page . . . . . . . .
Placing a call ........................................................................
Answering a call
....................................................................
Placing a call on hold.. .........................................................
Placing intercom calls
Answering intercom calls
............................................................
.......................................................
Transferring outside calls .....................................................
Conference
Calls
..................................................................
.2
2
.3
3
3
.4
.5
THE FEATURES
Redialing
Automatic dialing
Station speed dialing..
................................................................................
..................................................................
...........................................................
System speed dialing ...........................................................
Automatic hold .....
Voice signal blocking..
Line monitoring
Recall/flash
..................................................................
........................................................... 8
......................................................................
...........................................................................
Area paging ..........................................................................
All-call and zone paging .......................................................
Direct station/busy lamp field
Do not disturb
.....................................................................................
Mute
Pulse/Tone switching
Message waiting..
Background music..
Call pickup
Call forward..
Automatic call-back..
......................................................................
...........................................................
................................................................
.............................................................
..........................................................................
........................................................................
............................................................
................................................ 9
Call messaging ...................................................................
Line queuing ......................................................................
Executive override
......................
........................................ 13
Call park.. ............................................................................
.:
Personal ringing tones.. ......................................................
Call waiting
.........................................................................
6
.6
7
:i
8
.8
.9
.9
10
10
11
1
1
1
1 1
12
.12
.12
.13
.13
.14
1
1
1
THE OPTIONAL FEATURES
Speakerphone operation
.....................................................
1
15
THE BASICS
PLACING A CALL
On Hook
. Press line key. Listen for dial tone
. Dial number
. Lift handset when party answers
. Hang up handset to end call
Off Hook
. Lift handset
. Press line key. (This step is not necessary if a line has been
assigned to you (prime line) or if your station automatically
picks an idle line when the handset is lifted (idle line
preference)
-or. If your system provides line groups
. Press ITCM
. Dial line group access code
l
9 group 1
l
82 group 2
9 83 group 3
. 84 group 4
. Listen for dial tone
. Dial number
. Hang up handset to end call
NOTE; If the dynamic line key feature is
tem selected line (i unassigned to a line d R
rovided,
ey) will appear
a sys-
at a dynamic line ey.
ANSWER A CALL
. Press line key of ringing line. (This step is not necessary if
you have prime line (which is ringing), or if your station
answers any ringing line (ringing line preference)
. Lift handset
NOTE: If the dynamic line key feature is provided, an in-
coming call (on a line with no direct appearance) will ap-
pear at a dynamic line ke , flash the light, and ring the
station. Press the lighte 2
dynamic line key to answer the
call.
PLACING A CALL ON HOLD
Manual Hold
. (Any station can retrieve held call.)
. Press HOLD
. To return to call on hold, press flashing line key
Exclusive Hold
. (Only your station can retrieve held call)
.
Press HOLD twice
NOTE: (Hold Recall) After a preprogrammed length of
time, a call placed on hold will automatically ring at the
station which placed it on hold. If the call is on exclusive
hold, the call will revert to manual hold after the initial
period.
PLACING INTERCOM CALLS
Voice Signalling
.
Lift handset
. Press ITCM
. Dial extension number. (To call system operator, dial 0)
. Voice announce
Tone Signalling
. Lift handset
. Press ITCM
. Dial extension number
. Press ITCM again
NOTE: Some systems may be programmed to tone signal
as the first option. In that case, the first set
of
instructions apply to tone signalling, the second to voice signalling.
ANSWERING INTERCOM CALLS
(caller controls the signalling)
To answer a voice signalled intercom call
. Speak toward the station
. Lift handset if privacy is desired
To answer a tone signalled intercom call
. Lift handset to talk
3
TRANSFERRING OUTSIDE CALLS
Unscreened Transfer
.
Answer outside call
. Press ITCM (Call is placed on hold automatically.)
. Dial extension number.
.
Press RECALL
. Hang up handset. (Call begins ringing at called station
. Call will re-ring at original station if not answered within a
preprogrammed time)
Screened Transfer
If the line on which the call appears is shared by you and
the station to receive the call
. Press ITCM (Call is placed on hold automatically)
.
Dial extension number
m Announce call and line number
. Hang up handset
If the station does not share line appearance
. Press ITCM (Call is placed on hold automatically)
. Dial extension number
. Announce the call, and ask station user to lift handset
. Press RECALL (A three-way connection is established)
.
Hang up handset
To return to outside call (busy or no answer)
. Press flashing line key
NOTE: If the dynamic line key feature is provided, a
transferred call can become a direct line appearance
undec a se!ected dynamic line key by pressing the key.
Ti; lme will remam a du-ect hne for the duration of the
4
:-:
.‘:,
:
:.
CONFERENCE CALLS
Multiline Conference
(2 External Parties, 1 internal Party)
NOTE: Conference transmission levels are not compen-
sated. Conference levels are dependent upon the quality
of the external lines.
To set up a conference
. Establish first outside call and press HOLD
.
Establish second outside call
. Press and hold down line key for second call
. Press line key for first call
. Release both line keys. (Conference is established)
To drop out of established conference
. Dial #
. Hang up handset
To re-enter a conference
. Lift handset. Press either line key
To drop one conferee
. Press HOLD. Both lines placed on hold
.
Press line key of party to be dropped
. Press and release hookswitch
.
Press line key of party to be retained
. Resume conversation
Add-on Conference
(1 External Party, 2 Internal Parties)
. Establish outside call
. Press ITCM (outside call placed on hold)
. Dial extension number
. Ask intercom party to lift their handset, and to press and hold
down line key for held line
. Press and hold down line key of held outside call
. Release line keys when conference is established
5
,. :
;:
TliE FEATURES
REDIALING
Saved Number Redial
To save a number just dialed
. Press SAVE during or after a call
To dial saved number
.
Press HOLD SAVE
Last Number Redial
. Press #. (If on line listening to dial tone, press HOLD #)
. Listen for ringing or busy tone.
. Ringing tone - pick up handset when party answers.
. Busy tone - press MONITOR to disconnect
Automatic Redial
. Press # #. (If on line listening to dial tone,
press HOLD # # )
. Hang up handset. (Station will redial number once a minute
for ten minutes)
. To answer, lift handset
To cancel automatic redial
. Press #
AUTOMATIC DIALING
To program numbers
. Press ITCM. Listen for tone
. Press SAVE. Tone will stop
. Press desired memory key. Listen for fast tone bursts
*
.
. Listen for fast tone bursts
. Press 1 - 4 for line group
.
. Press 0 for none. (System will pick prime line or last line
-or-
If desired memory key is also programmed for DSS/BLF
l
Press HOLD and then press desired memory key
-or-
Press line key for line
-or-
used)
6
. Dial the number sequence to be stored (up to 16 digits)
l
Press dial pad keys to store digits I-O, #, and +++
9 Press HOLD to store pause
l
Press RECALL to store flash
. Press SAVE and repeat procedure for each number to be
stored
. Press MONITOR to end the programming
HINT: Store often-used, host PBX or CENTREX feature
access dialing codes at memory key locations for one-key
access.
To automatically dial numbers
.
Press desired memory key
-or-
If desired memory key is also programmed for DSS/BLF
.
Press HOLD and then press desired memory key
. When party answers, lift handset
STATION SPEED DIALING
To program numbers
. Follow same steps given for Automatic Dialing using the dial
pad keys 1-O as memory locations 1 - 10
To dial numbers
.
Press desired dial key 1-O
-or-
,
If on line listening to dial tone
l
Press HOLD and then press desired dial pad key 1-O
SYSTEM SPEED DIALING
To dial numbers
. Press %
.
Press desired dial key IO-59
-or-
. If on line listening to dial tone
l
Press HOLD t and then press desired dial pad key lo-59
AUTOMATK HOLD
(Only available at designated stations)
.
Press any line key. Active line will automatically go on hold
VOICE SIGNAL BLOCKING
To block voice signalled calls
.
Press ITCM
. Dial 47
To re-enable voice signalled calls
. Press ITCM
.
Dial 48
LINE MONITORING
To activate while on a call
. Press MONITOR. Monitor light will turn on
. Hang up handset
NOTE: If party places you on hold, you can monitor until
their return then lift handset.
To cancel
. Lift handset to resume conversation
-or. Press MONITOR to disconnect
. Monitor light will turn off
RECALL/FLASH
Flash
If your system has been configured for flash
. Press RECALL to generate a timed flash signal for access-
ing PBX, Centrex and custom calling services
Recall
If your system has been configured for recall
. Press RECALL to disconnect as if you had hung up to ob-
tain a new dial tone for another call
NOTE: System can be configured for flash or recall but
not for both.
8
AREA PAGING
(requires external paging unit)
One-key Access (Pa
To Key Service Unit
. Press line key dedicated to paging
. Lift handset
. Dial access code for zone paging equipment (if required)
. Make announcement
Dial Access (Pa in Unit Connects
To Key Service ni Station Port) 17
. Press ITCM
.
Lift handset
.
Press memory key (or dial an access code)
. Make announcement
ing Unit Connects
f
ine Port)
ALL-CALL AND ZONE PAGING
To page
.
Press ITCM and lift handset
. Dial zone number - (53, 52, 51, or 50 for all-call)
.
Make announcement. Hang up handset or wait on line for
an answer
To answer from any station
. Lift handset
.
Press ITCM
. Dial 44. Meet paging party on line for private conversation
DIRECT STATION SELECTION/BUSY LAMP
FIELD - DSS/BLF
indication of station status)
(One key intercom calling with visual
f(nl$Ti;pmbination KEYILED is required for both DSS
To program DSS
. Press ITCM. Listen for tone
. Dial 85. Tone will stop
. Press memory key
. Dial station number
.
Repeat last two steps for all desired stations
. Press MONITOR
9
NOTE: An autodial number can also be programmed as a
secondary finction at every DSSIBLF memory location.
See Automatic Dialing instructions for details.
To voice signal a DSS number
. Lift handset
. Press memory key
. Voice announce
NOTE:
If you are transferring a call, the outside line is
automatically placed on hold when a DSS key is pressed.
To tone signal a DSS number
. Lift handset
. Press memory key
.
Press ITCM. When station answers, two-way conversation
can take place
NOTE: The BLF lights (LEDs) adjacent to memory keys
indicate status of DSS stations
steady-on
indicates station is calling, and
dark
indicates idle station,
flutter
indicates
station call back request.
DO NOT DISTURB
To silence your ringer and appear busy to intercom calls
. Press MONITOR . (Monitor light will turn on)
To cancel
. Press MONITOR again. (Monitor light will extinguish)
MUTE
While using handset, to prevent the other party from hearing
. Press and hold down MUTE
. Release MUTE to resume two-way conversation
10
PULSE/TONE SWITCHING
If your tele P hone service is pulse (rotary) and you must
convert to one while dialing
. Press # (System will switch back to pulse dialing when call
is terminated)
NOTE: PulselTone switching can be programmed into
memory keys by pressing # during number storage.
MESSAGE WAITING
(The MW-message waiting-light, adjacent to the HOLD
key, is controlled by designated stations or one central
message desk)
To receive messages
.
Lift handset
. Press ITCM HOLD. Connection to message desk is auto-
matic
BACKGROUND MUSIC
To turn music on
. Press ITCM
. Dial 45
To turn music off
. Press ITCM
. Dial 46
CALL PICKUP
To answer a call that you hear ringing at another station
. Lift handset
. Press ITCM
. Dial 49
. Dial extension number of ringing station
CALL FORWARD
To forward your intercom calls to another station
. Press ITCM
.
Dial 54
.
Dial extension number of station to which calls are
to be forwarded
11
To cancel call forward
.
Press ITCM
.
Dial 55
NOTE: For each call received during call forward, a ring
reminder (short tone burst) will be heard.
AUTOMATIC CALL-BACK
To arrange for the system to call back when a busy station
becomes idle
.
Make intercom call. Hear busy signal
. Dial 88
.
Hang up (Calling station will ring when called station be-
comes idle)
To answer call-back
. Lift handset (called station will ring. Call-back is cancelled if
handset is not lifted)
To cancel automatic call back before it rings
.
Press ITCM
.
Dial 87
. Hang up
CALL MESSAGING
(Calling station must be programmed
for DSS/BLF at called station)
To leave a call-back message signal
.
Make intercom call. Hear ring-back tone
.
Dial 86 (BLF light at called station will flutter)
. Hang up handset
To cancel a call-back message signal
. Press ITCM
.
Dial 43
. Dial extension number of station to which the call message
was sent
LINE QUEUING
To queue for a busy outside line
.
Press HOLD key
. Press line key. Hear tone burst
12
To queue for a line group
.
Lift handset
. Press ITCM. Listen for dial tone
.
Dial trunk group access code (9, 82, 83, or 84). Hear busy
tone
. Dial 88
. Hang up handset
To
answer line queuing ring-back
. Lift handset, hear dial tone on line, and place call
To cancel queuing
.
Press ITCM
. Dial 87
EXECUTIVE OVERRIDE
(Only available to certain stations)
To break into conversation at another station
. Make
.
.
intercom call. Hear busy tone
Dial 77. (Warning tone sounded at called stations)
Join in-progress call. A three-way conference
Any one of the parties can leave the conference without drop-
ping the connection to the other two
now
exists.
CALL PARK
To park a call for pick-up at another station
.
Press
ITCM
(call is placed on exclusive hold automatically)
. Dial orbit access number (61, 62, 63, or 64). If chosen orbit
is busy, dial alternate orbit number
. Hang up handset
. Use intercom to announce call and orbit number
To retrieve a parked call,
NOTE:
If
call is not retrieved within two minutes, it
reverts to the parking station as a standard held call.
. Hear announcement
. Pick up handset
.
Press
lTCM
. Dial orbit retrieval number (71, 72, 73, or 74)
. Answer call
13
PERSONAL RINGING TONES
(Allows selection of one to four
distinctive tones for ring signals)
To program tones
. Press ITCM
. Dial 66, 67, 68, or 69 (selects tones 1, 2, 3, or 4)
CALL WAITING (with camp-on)
To send a call waiting tone and wait on line for an answer
(camp-on)
. Place intercom call
.
Hear busy tone
. Dial 89 (called party hears tone)
.
When called station becomes available, ringing will be begin
at called station
To answer a call waiting tone
. Hear tone (short tone burst sounds in handset receiver)
. Complete present call and hang up (camped-on call will
begin ringing)
. Lift handset.
To cancel,
. Hang up handset.
14
THE OPTIONAL FEATURES
SPEAKERPHONE OPERATION
Placing a call
.
Press a line key
.
Dial number or press memory key
.
When party answers, speak toward the station
Answering a call
. Press a line key
. Speak toward the station
Ending a call
. Press MONITOR
Muting a call
While on hook to prevent other party from hearing.
. Press MUTE. (Monitor light will flash)
To re-enable microphone
.
Press MUTE. (Monitor light stops flashing)
To switch from speakerphone to handset
.
Lift handset
To switch from handset to speakerphone
. Press MONITOR
. Hang up handset
15
Frequently Called Numbers
This manual has been developed by Comdial Corporation (the “Com-
pany”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice.
While every effort has been made to eliminate errors, the Company dis-
claims liability for any difficulties arising for the interpretation of the information contained herein.
The information contained herein does not purport to cover all details
or variations in equipment nor to provide for every possible contingency
to be met in connection with installation, operation, or maintenance.
Should further information be desired. or should oarticular oroblems
arise which are not covered sufficientiy for the purchaser’s’purposes
contact, Comdial, Customer Service Department, P.O. Box 7266, Charlottesville, Virginia 22906.
COMDUAL.
Charlottesville, Virginia 22906-7266
-.Lwld~- 036 -
Printed in U.S.A.
GCA 70-078.01
August, 1987
(minor editing 10/99)
(format change g/90)
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