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ExecuMail 6-5 Learning

Comdial ExecuMail 6-5 Learning Service Manual

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USER’S GUIDE
c
ExecuMail
Version 6.5
COMDlnL
Made a in the USA
._ ---.- ..---- . .._
. . . ,-
The first thing to do is call the system and personalize your voice mailbox. This will make your mailbox ready to use and enroll you on the system as a subscriber. The system will ask you a few simple, yes-and-no questions to allow you to
record your name, spell your name (if required), record your personal greeting, and set your security code.
Your system manager has assigned a Personal ID number to you. As soon as you hear the system greeting, enter your Personal ID. This tells the system who you are and allows you to check messages or leave messages.
You should also set a security code that is known only to you. This keeps someone else from
using your Personal ID to hear your messages. You may change your security code as often as you like.
Your Personal Greeting
Callers hear your personal greeting before they leave you a message. For example:
“Hello, this is Pat Green. I can’t take your call at this time. Please leave a message.”
You can record and change your greeting from any touchtone phone.
If you don’t record your own greeting, the system will greet callers with your name or extension number.
Write out your greeting here, so you can record
it when you personalize your mailbox:
To get started
Call the system, using the number on the back cover.
When you hear the system’s greeting message, dial your Personal ID.
(It’s also on the back cover.)
Follow the system’s easy yes-and-no questions. Press q for yes and q for no. If you are unsure of any option, just press q for no. You can always change any option later.
When the system tells you your mailbox is set up, press q to confirm your settings.
Whenever you call to check messages, the
system starts a conversation with you that has four basic actions:
l
Check new messages
l
Leave messages
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Review old messages
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Change setup options
For each action, you’ll hear a yes-and-no question, for example: “Would you like to leave any messages?” If you press q for yes, the system will lead you step-by-step through the
action you want.
Your conversation with the system always has
these four basic actions, in this same order, so
you know what to expect.
Review Old Messages
Change Setup Options
When you leave a message, you can mark it for special delivery. There are four special delivery options available:
Urgent-Heard first, before regular messages
Private-Cannot be redirected to another person.
Future Delivery-The
message is sent at the time and day you specify.
Return receipt-The system always tells you when the person has heard the message.
You can mark a message for more than one
special delivery option. You can also change or add to the special delivery settings of a message
you’ve already sent. You may not have access to all four special
delivery options. The system will tell you which options are available, whenever you leave a message with special delivery.
To mark a new message for special delivery
1.
Record the message. When you are
finished, the system will ask if you want
to mark the message for special delivery.
2.
Press fl to request special delivery.
3.
Select the special delivery options you want.
4.
For future delivery, choose the day and time to send the message.
5.
The system will confirm what options
have been selected. Press q to send the message or H to change special delivery options.
_
To change a message’s special delivery options
You can change special delivery only on messages that have not yet been received
1. Start to send a new message to the person. If the person has not yet received all your messages, the system lets you review them.
Press q to review any messages that are waiting.
Listen to the message, or press q to interrupt it.
The system asks if you want to cancel the message. Press q for no.
5.
Press q to change the message’s special delivery options. You can add or change multiple options.
6.
Repeat steps 3 through 5 for each message you want to change.
6
Once you’ve heard a new message, the system will save it for a short time as an old message (for example, until midnight). You can review these old messages and hear them again.
The system will tell you how many old messages you have available to review. The system sorts old messages in a message stack, like it does for new messages. It plays all the old messages from one person first. Then it plays the old messages from the next person.
Redirecting or Archiving Messages
After you listen to an old message, the system will ask if you want to redirect it or archive it.
l
Redirecting
to another subscriber.
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Archiving
time than usual.
a message sends a copy of it
a message keeps it for a longer
To review old messages
1. Call the system. Enter your Personal ID and security code.
2. Press q for no, until you are asked to review old messages. Press q for yes.
3. The system will say the name of each person with messages for you to review. Press q until you hear the name of the person you want, then press q .
4. Listen to the old messages from that person. Press q to skip over any
message, without changing its status.
5. You may press q to interrupt a message,
if you wish to redirect or archive it immediately.
After you listen to an old message, it
deleted immediately. If you
wish to save it
longer, you must archive it.
is
You can redirect a message to another subscriber. The subscriber will receive a copy of the message you received.
While you listen to the message, press q . The system will ask if you want to redirect the message. Press q for yes. Enter the person’s last name or extension number. When you hear the name of the person you want to copy the message to, press q for yes.
You may record a new introduction to the message, if you want, to explain why
you
redirected it.
Private Messages
The sender of the original message may mark it private.
Private messages cannot be redirected.
The system will tell you if a message is marked private.
You cannot redirect a private message.
Redirecting a message copies it to another subscriber’s mailbox.
To redirect a message
This works for both old
1.
While listening to the message, press 0. Press q to confirm that you want to
2. redirect the message.
3.
With keypad letters, spell the person’s
name. Otherwise, press the person’s extension number.
4.
Press q until you hear the name of the person you want, then press q for yes.
Press q if you want to record an
5. introduction to the message. Otherwise, press H.
Press q if you want to set any special
6. delivery options. Otherwise, press q .
7.
Press fl to redirect the message to anyone else. Otherwise, press q .
and new
messages.
The system saves messages you’ve already heard for only a short time (for example, until midnight). If you want to keep a message for a longer period of time, system manager can tell you how long your system saves archived messages.
You archive a message in much the same way you redirect a message. While you listen to the message, press H. The system will ask if you want to redirect the message. Press q for no. The system then asks if you want to archive the message. Press q for yes.
you
can
archive
it. The
The system deletes
old messages after a short time.
You can hear your archived messages when you review old messages. The only difference between archived messages and old messages is
that archived messages are saved for a longer period of time.
Listen to a Message,
Then Archive It Again
Listening to an archived message removes its archive status. After you listen to it, it will be deleted to make room for new messages. If you listen to an archived message and want to keep it for a longer period,
be
sure to archive it again.
Archive a message to keep it longer.
To archive a message
This works for both old and new messages.
I, While listening to the message, press
El.
2. Press q to avoid redirecting the message.
3. Press q to archive the message.
After you listen to an old message or archived message,
If you wish to save it longer, you must
archive it each time you listen to it.
it is deleted immediately.
Leaving a Personal Message
If you call another subscriber and he or she is not available, your call may be transferred to the person’s voice mailbox. If you then enter your
Personal ID, you can leave the subscriber a personal message. Leaving a personal message lets you use the voice mail features which are not available to outside callers.
To leave a personal message, listen for the start of the subscriber’s mailbox greeting. Immediately enter your Personal ID and security code. The system will ask if you want to leave a personal message. Press q for yes. If this person left you any new messages, you’ll get a chance to hear them first, then you can record your personal message.
Leaving a Message without your ID
Of course, you can leave a message even without entering your Personal ID. However, the person then receives your message as if it were from an outside caller, and will have to dial your extension to reply to you.
When you hear another subscriber’s mailbox greeting, enter your Personal ID.
To leave a personal message
1. Call another subscriber.
2. If you hear the person’s voice mail greeting, and security code.
3. Press q to leave a personal message.
4. If the subscriber left you any new messages, you’ll get a chance to hear them first. You can then record your personal message.
immediately
enter your Personal ID
Keypad Shortcut
During the subscriber’s greeting, enter:
Personal ID + security code +
q q
It’s easy to find out the extension number of any subscriber on the system by dialing the system’s directory assistance.
There are two forms of directory assistance. Your system may use one or both forms of
directory assistance. Callers with letters on their telephone can.use the automatic directory, which identifies subscribers by their last name. All callers can use the numeric directory, which can group subscribers by department, location, or some other category.
Your system manager can tell you the extension
number to dial to reach your system’s directory assistance. Write it here, so you’ll have it when you need it.
Removing Yourself from Directory Assistance
You can remove yourself from the automatic
directory, so that you have an “unlisted” exten­sion. If you want, you can later add yourself back to the automatic directory, from any touchtone telephone.
To change your listing in the numeric directory,
contact your system manager.
To add or remove yourself from the
automatic directory
1. Press q for no until you hear “Access Setup Options?” Press /ij for yes.
2. Press q for no until you hear “Change your personal options?” Press q for yes.
3. Press q for no until you hear “Change your directory listing status?“.
4. Press q to be listed in the automatic directory or press q to be removed from the automatic directory.
Message groups
to many people. A message group is simply a distribution list for messages you send to the group. You send a message to a group just like
you send a message to a subscriber, identifying
the group by name or group number.
Your system manager may create message groups for you. You can also create and edit your own message groups by phone.
You create or edit groups as part of your setup options. Once you create a group, you can add or delete subscriber names from the group.
let you send the same message
Private and Open Groups
You can create two kinds of groups: private and open. If you create a
can send messages to it. If you create an open
group,
any subscriber on the system can send messages to the group. You can send messages to your private groups and to any open group on the system.
private group,
only you
Named Groups vs. Numbered Groups
Your system will use either named groups or
numbered groups. You can select named groups
using letters on your telephone to spell the
group’s name. You can select numbered by pressing a special group ID, then pressing the group number. The system will tell you what ID to use for numbered groups.
groups
Dispatch Option
Usually, every member of a group will hear a
group message. However, your system manager can set certain A message sent to a dispatch group is heard only by thefirst person to receive the message.
groups
for
dispatch
distribution.
Who Got My Last Message?
The system will tell you once eoetyo~e in a group has received your message. If you don’t get this confirmation, you may ask the system to tell you who in the
yet.
group
has i-tot heard a message
To leave a group message
Call the system. Enter your Personal ID
and security code. When asked “Hear new messages?“,
press q for no. When asked “Leave messages?“, press q for yes.
Spell the group name, or press the special
group
ID and group number. Press q until you hear the name of the group you want, then press
Record your message at the beep.
To list who has not heard a
group message
1.
Start to send a new message to the group.
2.
The system will say that some members have not heard your last message. Press
q
to review the message. ,
3.
Listen to the message or press H to interrupt it.
4.
Press q to avoid canceling the message
5.
Press q to list who has not heard the message. Press q to stop the list.
6.
If you want, press q to change the message’s special delivery settings.
q
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The fourth part of
the
system conversation lets
you change setup options.
You can use any touchtone telephone to change many aspects of your personal setup. You can change your personal greetings, message call transfer options, message delivery settings, security code, n’ame on the system, and directory listing.
The next few pages describe these setup options and how to change them.
groups,
Setup Options Adjust to You
If you are satisfied with your setup as is, you do not have to change it. Most people find they rarely change their setup options. But if your needs change, it’s easy to adjust your options
from any touchtone telephone.
It’s Easy as 1,2!
When you want to make a change, the system leads you step-by-step through all your setup options with a series of simple, yes-and-no questions. You can easily experiment with different options, knowing you can always change them back. Feel free to try it, listening to the setup option questions and pressing q for yes and q for no.
Help is A vailable
If you don’t know how to proceed when the system asks you a question, you can press q to hear a help menu of options at that point.
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Four Sets of Options
There are four kinds of setup options that you can change over-the-phone:
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Personal Greetings
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Message Croups
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Call Transfer & Delivery Options
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Personal Options
[Change]
Keypad Shortcuts
If you frequently change just one or two setup options, such as your personal greeting or your message groups, you can use a keypad shortcut to jump directly to that setup option. A list of keypad shortcuts appears later in this guide.
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Outside callers hear your personal greeting
before they leave you a message. For example: “Hello, this is Pat Green. I can’t take your call at
this time. Please leave a message.”
If you don’t record your own greeting, the system will greet callers with your name or extension number.
[7 [MessageGroups)
q ITransfer&]
or
Personal Options
Your Alternate Gree tina
Your voice mailbox has two meetings. a
standard greeting and an alternate greeting.
Record an alternate greeting to use on special occasions. For example, you might use an alternate greeting for days you are on vacation or working at another site. By recording both a standard and an alternate greeting, you can switch back and forth between the two without having to re-record your greeting each time.
Standard Greeting
cl
“I’m unavailable at this time.
Please leave a message.”
Alternate Greeting
q
“I’m out of the office today, but will return tomorrow.”
To change your greeting
I. Press q for no until you hear “Access
Setup
Options?” Press m for yes.
2. Press q to change your greeting.
3. Listen to your current greeting.
4. Press q to switch to your other greeting (standard or alternate). Otherwise,
press /TJ.
5. Press q if you want to rerecord the
greeting you’ve selected. Otherwise, press q .
-
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As part of setup options, you can create your
own message groups. Each group you create has its own number or name. If you send a message to the group, the message will be copied to all
group members.
0 [ Greetings 1
d
r-If
Transfer & Delivery
0 [ Personal Options 1
1
Private and Open Groups
If you create a private group, only you can send messages to it. If you create an open group, other subscribers can also send messages to the group. You can send messages to your private
groups and any open group on the system.
Named Groups vs. Numbered Groups
Your system will use either named groups or numbered groups, You create named groups using letters on your telephone to spell the group’s name. You create numbered groups by pressing a three-digit group number.
Record a Group Name
Be sure to record a name for the group. The system plays the group’s recorded name whenever you leave a group message, so that you know you have the right group.
The recorded name should match the group number or spelled name you give your message group. Remember, too, that open groups created by others may have similar numbers or names which could be confusing.
Groups and the Wildcard
You can use the “wildcard” key* to search for named or numbered groups. You should MOM use the wildcard digit (usually q or a) when you create your group’s spelled name or number.
To create a group
I. Press H for no until you hear “Access
Setup Options?” Press q for yes.
2. Press q for no until you hear ‘Change your groups?” Press q for yes.
Press q when asked to create a new
3. .cwUP.
4. For numbered groups, press a three-digit group number. For named groups, press the first three letters of the group’s name.
Press q to confirm the group number or
5. name, or press q to change it.
6. Record a name for the group. Press when finished.
7. Press q to create an open group or
for a private group.
8. Add members to the group. You can add them by name or extension number.
Press q when finished adding members.
9.
I 0. Press q to record a message for this
group now. Otherwise, press q .
q
q
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As part of setup options, you can hear a list of the message groups you own. You can also delete any message group you own or change the group’s number, spelled name, or recorded name.
Greetings
or
Personal Options
7
To list your message groups
This will list only the message groups you can edit.
I. Press q for no until you hear “Access
Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your groups?” Press q for yes.
3. Press q when asked to create a new group.
4. Press H when asked to edit a group
5. Press q to list all your groups
To change a group’s name or number
I. Press q for no until you hear “Access
Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your groups?” Press q for yes.
3. Press q to avoid creating a new group.
4. Press q when asked to edit a group
5. Enter the group name or group number.
6. Press q until you hear the name of the group you want, then press q ,
7. Press q when asked to add members to the group.
8. Press q when asked to delete members from the group.
9. Press q when asked to list the group members.
10. Press q when asked to change the
group name or group number.
t 1. Press q to change the group’s spelled
name or group number. Otherwise, press &j,
I 2. Press q to change the group’s recorded
name. Otherwise, press q .
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As part of setup options, you can hear a list of
the current members of any message group you own. You can add members to the message
group or delete members from it.
Adding Guests to Message Groups
Your guests are special users who can send and receive messages only with you. Since guests can trade messages only with you, you can add them to your private groups, but not to any open groups you own.
Guests do not have extension numbers, so you add them to a group by either spelling their name or pressing their Personal ID.
To list a message group’s members
1.
Press q for no until you hear “Access Setup Options?” Press q for yes.
2.
Press H for no until you hear “Change
your groups?” Press q for yes.
3.
Press q for no when asked to create a new group.
4.
Press q when asked to edit a group.
5.
Enter the group name or group number. Press q until you hear the name of the group you want, then press /?J,
6.
Press q when asked to add members to the group.
Press ‘@ when asked to delete members from the group.
Press /7J to list the members of the group. Press q when you are finished listing
members.
To add or delete group members
1.
Press H for no until you hear “Access Setup Options?” Press q for yes.
2.
Press H for no until you hear “Change
your groups?” Press q for yes.
3.
Press q for no when asked to create a
new group.
4.
Press q when asked to edit a group.
5.
Enter the group name or group number. Press q until you hear the name of the group you want, then press a.
Press q to add members to the group.
6. Otherwise, press q .
Press q to delete members from the
7. group. Otherwise, press a.
Press q when you are finished adding
8. or deleting members.
,
Keypad Shortcut
When selecting group members by name to
delete, you can press the three “wildcards” * (like mmr/il, to list each group member, then choose who to delete.
The voice mail system may be set up to transfer calls to you just like a receptionist. If you are unavailable or on another call, the system will take a message for you. If you will be away for a while, you can turn off call transfer or have your calls transferred to a different phone number
q [Greetings)
q [
Message Groups
a
q [PersonalOptions]
Your system manager can set a variety of call
transfer and call screening options that control how calls are transferred to you.* Depending on these options, you may hear one or more of the following when you answer a call:
l
A beep to announce the call. This means
the call is from an outside line, not an internal extension.
l
“Call for <your name>.” This is often used if you share an extension with another person.
l
“Call from <caller’s name>.”
l
“Press I to take the call, or 2 and I’ll take a message.” This prompt lets you confirm whether you want to take the call or not.
In most cases, just stay on the line and say “Hello” as you would normally.
Two Sets of Transfer Options
Your system manager may create two sets of options for your transferred calls: your call transfer options and your call screening options. You may then turn your call screening options on or off from any touchtone phone, as part of
your setup options.
Contact your system manager if you want to adjust your call transfer options.
To turn call transfer on or off or
change where calls are transferred
I Press q for no until you hear “Access
Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your transfer or delivery options?” Press
q
for yes.
3. Press q to change call transfer.
4.
Press q to turn on call transfer or H to turn it off.
5. You can change the phone number
where calls are transferred, if call transfer is turned on. Up to nine digits may be entered for the phone number.
Note: If call transfer is turned off, callers are sent directly to your voice mailbox.
* This
feature may not be available at your site.
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The system may be set up to screen the calls it transfers to you.* If call screening is turned on,
the system will ask the caller’s name. Then it will ring your extension, tell you the caller’s name, and.ask if you want to take the call. If you don’t take the call, the system will take a message for you.
If your system manager has set up call screening options for you, you can turn call screening on or off from any touchtone phone, as part of your setup options.
Contact your system manager if you want to adjust your call screening options or need more information.
J
r
I
@b
“Call from ‘Chris Johnson’. Press 1
to take the call, or 2
and I’ll take a
To turn call screening on or off
1. Press q for no until you hear “Access Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your transfer or delivery options?” Press
q
for yes.
3. Press q to change call transfer.
4.
Press /?J to turn on call transfer or leave it on.
5, You may change the phone number
where calls are transferred, if you want. Up to nine digits may be entered for the phone number.
6. Press q to turn on calI screening or to turn it off.
q
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The system may be set up to allow callers to hold for you.* If call holding is turned on and your line is busy, callers can hold until you are available or they can leave a message for you.
Callers are told how many other calls are
already holding.
If your system’manager has set up call holding
for you, you can turn call holding on or off from
any touchtone phone, as part of your setup options.
Your system manager will set up how many calls can hold for you and how long the callers may stay on hold.
“You are 2nd in line. If you’d like to hold, press 1. To leave a
message, press 2.”
i
To turn call holding on or off
I. Press q for no until you hear “Access
Setup Options?” Press q for yes.
2. Press H for no until you hear “Change your transfer or delivery options?” Press
q
for yes.
3. Press q to change call transfer.
4. Press q to turn on call transfer or leave
it on.
5. You may change the phone number where calls are transferred, if you want.
Up to nine digits may be entered for the phone number.
6. Press q to turn on calf screening or H
to turn it off.
7. Press q to turn on call holding or q to turn it off.
* This feature may not be available at your site
Your system may be set up to call you and
deliver your messages. The system can dial up to four different phone numbers to deliver messages
to you at work, at home, to your pager, or elsewhere. You can have a different schedule for each message delivery phone number. You can also tell the system to deliver only urgent messages.
Write your message delivery numbers and schedule here
Work phone Home phone
Pager phone from
Spare phone from : to : SMTWTFS
from : to : SMTWTFS from : to : SMTWTFS
-:-
As part of setup options, you can use any touchtone phone to turn message delivery on or off, change your delivery phone numbers and schedules, or switch to urgent message delivery only. In some cases, you may have to ask the system manager to set up urgent-only delivery for you.
You can also ask your system manager to set a delay on various delivery numbers. This will make the system try a particular delivery number first, then try other delivery numbers only if necessary.
Use the space on this page to plan the phone numbers and schedules you want for message delivery.
to :
SMTWTFS
To change message delivery
I. Press q for no until you hear “‘Access
Setup Options?” Press f7J for yes.
2. Press q for no until you hear “Change your transfer or delivery options?” Press
q
for yes.
3. Press q for no to avoid changing call transfer.
4. Press q to change your message delivery options.
5. Press q until you hear the delivery
number you want, then press q .
6.
Press q to turn delivery on for that number or q to turn it off.
7. Press q to change the phone number. Otherwise, press H. When you enter a phone number, press q to end it.
8. Press q to change the delivery schedule. Otherwise, press q .
9. Press q to have only urgent messages delivered to this number. Otherwise,
press q .
10.
You may change the remaining message delivery numbers too, if you want.
22
A security code protects your privacy. It keeps
someone else from using your Personal ID to listen to your messages. While your Personal ID never changes, you can change your security code as often as you like so that others can’t guess it.
Your personal security code should be 3 to 10 digits long. Longer security codes offer more
q [Greetings]
q [ q [
dW
Message Groups
Transfer & Delivery
9.
0 .
00 t
protection, If you have letters on your telephone keypad, you can spell a word for your security code. Pick a security code that would be hard
for a stranger to guess.
As part of setup options, you can change OT
delete your security code from any touchtone phone. Only you should know your security
code.
If You Forget Your Security Code
Your system manager cannot look up or change your security code, but it can be deleted. If you
forget your security code, ask the system manager to delete your security code at the system console. You should then immediately call the system using your Personal ID and set a new security code.
Change Security Code
Re-Record Name Re-Spell Name
/
Directory Listing On/Off
To change your security code
1. Press q for no until you hear “Access Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your personal options?” Press q for yes.
3. Press q to change your security code.
If you forget your security code
1. Ask the system manager to delete your current security code at the console.
2. Immediately call the system, using your Personal ID.
3. Press q for no until you hear “Access Setup Options?” Press q for yes.
4. Press @ for no until you hear “Change your personal options?” Press q for yes.
5. Press q to set your new security code.
23
You can record your name in your own voice on the system. The system uses your recorded name
to identify both you and your messages to other callers. Without a recorded name, the system identifies you only by extension number.
Greetings
1
SDelled Name
n
If your telephone keypad has letters, you can also spell your name for the system.
As part of setup options, you can change your recorded name and your spelled name from any touchtone phone.
Change Security Code
Re-Record Name Re-Spell Name
Directory Listing On/Off
/I
To change your recorded name
1. Press q for no until you hear “Access Setup Options?” Press q for yes.
2. Press q for no until you hear “Change your personal options?” Press q for yes.
3. Press q to avoid changing your security code.
4. Press q to change your recorded name.
5. Press q to confirm that you want to record it. Otherwise, press q .
To change your spelled name
I. Press q for no until you hear “Access
Setup Options?” Press q for yes.
2. Press q for no until you hear “Change
your personal options?” Press /iJ for yes.
3.
Press q to avoid changing your security code.
4. Press q to avoid changing your recorded name.
5. Press q to change your spelled name.
6.
Press q to confirm that you want to change it. Otherwise, press a.
24
Once you are familiar with the system’s features,
you can use several keypad shortcuts to
accelerate your answers and commands to the system.
These shortcuts are most often used when you
are changing your setup options.
Dial Ahead’
You can always press a key finishes asking a question. As soon as you know what your choice is, press the appropriate key. The system will continue on to the next question or action.
For tasks you do routinely, you can quickly press
a sequence of keys in advance of the questions you normally hear. For example, after you enter your Personal ID and security code, you can
immediately press q H q to accelerate
directly to leaving a message.
before
the system
SpeedKeySequences
The system also has a set of speed key sequences
that you can use to jump directly to particular options or actions. These sequences use the
q
through q keys on your telephone, so they
are easy to remember.
For example, after you enter your Personal ID
and security code, you can press
switch between your standard and alternate
personal greeting. Here is a list of the most common speed key
sequences.
I
I
I
Action
Check new messages
Switch personal greetings
I
q q q
Press Personal ID +
Securitv Code +
to
Speed Key Help
If you ever want to know what the speed keys are for a particular question in the system’s
yes-and-no conversation, just press q while
listening to that question. You’ll hear a help menu that lists the speed key for each option associated with that question.
Action
Change your security
I
code
Press Personal ID +
Securitv Code +
Some subscribers are accustomed to hearing a menu-based conversation when using voice mail. If you prefer menus, your system manager can set you up for menu operation. You will then hear a series of quick option menus in place of the system’s yes-and-no questions.
The Main Menu
The quick option menus have the same organization and features as was described for the yes-and-no conversation. The Main Menu has four options: check new messages, leave messages, review old messages, and change setup options.
Keys Used for Menus
l
Use the q through q keys on your telephone to choose options from the menus.
l
Press q to repeat the current menu options.
l
Press q to return to the Main Menu
l
Press q to step back one level to the previous menu.
SpeedKeySequences
The speed key sequences listed on the previous page can also be used in menu mode, just as
they are used with the yes-and-no questions.
Quick Option Menu Chart
A complete chart of the system’s quick option menus appears on the next page.
Check New Messages ’ 14( Leave Messages
Review Old Messages 161
5
0
Change Setup Options (71
26
Current Menu
p-J=
Return to Main Menu
a= ,
Step Back to Previous Menu
piJ=
HearCurrentGreeting
Switch Greetings
Edit Standard Greeting Edit Alternate Greeting Edit Fax Greeting* m
q q q q
Add Members DeleteMembers List Members ChangeGroupName B
q
B El
CheckNewMessages Leave Messages Review Old Messages ‘& ChangeSetupOptionsm
b DeliverAll NewFaxes’ 88
q q
tireetings
Groups
Transfer& Delivery
PersonalOptions
Work Phone On/Off a
q
Home PhoneOn/Off @ PagerPhoneOnlOff SparePhoneOnlOff mv
q
Et-
Change Phone Number ChangeSchedule
q q
Yes No Menu
Menu
Options
Message Playback
11 aa bb n
Backward Pause Forward Stop
n
Skip/Stop Repeat
n n
$I
Soft/Loud
aa H
Pause Stop
28
NOTES
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