Comdial DXP Plus System Hardware Service Manual
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DXP -
Digital Communications System
System User’s Guide
For DigiTech Telephones
(Attendant Supplement)
-COMDlAtm
This user’s guide is applicable for the
following telephone models:
77OOS-** Rev A through H
7714S-** Rev A through H
7714X-** Rev A through H
.
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Table Of Contents
Using This Supplement
Programming The Attendant Features
Creating The LCD Messages
Line Disable Programming
Naming The System Telephones
Naming The Telephone Lines
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..................... 12
SettingTheNightTransferOfRingingMode.. .......
Setting The System Clock
Storing The System Speed Dial Numbers
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............ 18
Transferring The Attendant Functions
To The Alternate Attendant Telephone
Using Special Attendant Buttons
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Special Attendant Button Operations
Understanding The LCD Displays
Glossary Of Terms
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............ 21
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2
2
6
8
16
17
22
22
26
29
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Using This Supplement
Using This Supplement
To help you use your attendant’s telephone to its fullest capacity, this’
supplement to the system user’s guide describes the attendant’s
telephone and tells you how to use it.
You can program special features on your telephone that am unique to
attendant station operation. The instructions for programming these features and special attendant buttons are included in the sections titled
l
Programming The Attendant Features
l
Using The Special Attendant Buttons
For your convenience, a display summary and a glossary of terms are
included in the back of this supplement.
The operation sections of the accompanying user’s guide define oftenused features and provide instructions for their use. Please refer to the
following sections of the user’s guide for mom information about your
telephone’s basic functions:
Knowing Your Telephone
Understanding What The Lights Mean
Using Your Telephone To Answer Calls
Using Your Telephone To Make Calls
Using Your Telephone To Place Calls On Hold
Using Your Telephone To Transfer Calls To Another Telephone
Using Your Telephone For Conferencing Telephones Together
Using The Other Telephone Features
Sending And Receiving Non-Verbal Messages
Programming Your Telephone
Understanding the LCD Displays
Using Your Quick Reference Guide
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Programming The Attendant Features
Creating The LCD Messages
System users send and receive non-verbal messages for display on
LCD speakerphones. Users send these messages so that callers will
know their status when they call and get no answer. Or they use a message to respond to a secure off-hook voice announcement, LCD messages are either those that the DXP system provides or those that you
create. The system provides five messages; you can add an additional
25 customized messages. This makes a total of 30 messages available
for use. You can store customized messages in place of the default messages if you wish, thus increasing the number of custom messages available. Distribute a list of these LCD messages to the system usels for
their reference.
To store the LCD messages, proceed as follows:
write your messages on the chart on page 7 1 (each message can
have up to 16 characters),
*
use the letter code table (on page 70) to assign a number to each
letter,
write these numbers on the chart line beside the message letters,
press ITCM,
dial+##OOl2,
dial a message location number (010 30),
dial # to clear current message,
compose your messages by dialing the two-digit codes that relate
to the letters,
dial # to save message,
dial next location number, #to clear it, teradigit codes for the
message, and +N to save,
repeat previous step until all messages are stored,
press SPKR to end.
Example: Create a message that will read as “TAKE MESSAGE” and
program it into message location number 3.
- press ITCM, dial f # 0 * 12,
- dialO3#,
- dial 81,21,52,32 12
TAKE
space MESSAGE
61,32,73,73,21,41,32
- dial +#, and press SPKR to end. i-*
2
Programming The Attendant Features
Take Message
I
H ITCM
Button
*..
3
Continutd on the flowing page. . .
Programming The Attendant Features
Letter Code Table
CHARACI'RR
A
B
C
D
E
F
G
H
I
N
0
P
R
S
T
U
E
V
I
W
X
Y
Z
E
73
81 t 84
82
83
91
92
93
13 2 16
S
U
V
W
X
Y
76
85
86
94
95
96
4
Programming The Attendant Features
LCD Message List
Location
Code Message
01 Back at
02 Cdl
03
04 Take a message system message
05 I will call back
06
1 08
Ask them to hold system message
Letter Codes
system message
system message
system message
I
I
Programming The Attendant Features
Line Disable Programming
You can disable a line and make it unavailable for system use if it be-
comes unusable for some reason.
Disable a line as follows:
. press ITCM,
l dial+N#OO32,
l dial l# - 99#, 001 - 128 for lines 1 - 128.
NOTE: If the desired line code is kss than the digits, dial # once qfter you dial
the code. For example, dial l#
l press #to disable line (LCD speakerphone displays show a +# to
indicate a disabled line),
l press SPKR to end.
To E-enable line,
l repeat the previous procedure.
for line I or 19# for line
19.
6
Programming The Attendant Features
r0 - 9
Programming The Attendant Features
Naming The System Telephones
You can assign either a personal name or a group name to each system
telephone. This name can be up to seven letters in length and will show
up in the user’s display and/or in the called party’s display. Typical
names could be SRVC, MKTG 1, K SMITH.
Name the system telephones as follows:
l
Use letter code table to compose names for all telephones requiring them (up to seven letters per name is allowed),
l
press ITCM,
l
dial+k#OOSS,
l
select telephone to be named by dialing the extension number
(dial number plus # if extension number is less than four digits),
l
dial # to any clear current entry,
l
dial two-digit codes that correspond to lettee in name,
l
dial #to save name,
l
dial next extension number (plus # if less than four digits), dial #
to clear current entry, dial codes for letters, dial # to save,
l
repeat previous step until all telephones are named,
l
press SPKR to end.
SPKR
Butto
Programming The Attendant Features
continued on the following-pgr , .
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