Comdial DXP 2500 User Guide

DXP Digital Communications System

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Industry-Standard Telephone

Station User’s Guide

This user’s guide applies to industry-standard

single-line telephones such as the model 2500-** when used with the DXIST-** industry-standard telephone interface printed wiring board or the ATI-D-IPT and OPX-X analog terminal interface devices.

Contact your Comdial dealer for updates of this as weill as other Comdial publications as your needs require.

Comdial’s Quality Management System Is

Certified To The EW 9001 Standard.

GCA70-237 Industry-Standard Telephone User’s Guide

Introduction

This manual serves as a helpful guide for using all the functions of

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your new telephone and as a quick reference guide. You may have your telephone programmed to provide an intercom

dial tone when you lift the handset. This arrangement is known as

“prime intercom.” You may, however, have your telephone programmed to provide outside line dial tone instead. This arrangement is known as “prime line automatic” or “idle line preference.” Unless otherwise noted, the following instructions are for telephones with prime intercom, which means that you can dial system feature codes as soon as you lift the handset. If your telephone has a different arrangement, you must obtain intercom dial tone before you can dial the various feature codes. To do this,

press and release the hookswitch after you hear the outside line

dial tone. This action places the outside line on hold and causes

intercom dial tone to return to your telephone.

Flashing The Hookswitch

Pressing and releasing the hookswitch is commonly known as

“flashing” the hookswitch or performing a FLASH. If your

telephone has a TAP button, we recommend that you press TAP instead of flashing the hookswitch, since you can inadvertently disconnect the line by pressing and releasing the hookswitch.

If your system has the internal flash feature enabled, you can obtain intercom dial tone while on an outside line by flashing the

hookswitch. However, to generate a hookflash signal on the

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outside line, you must flash for intercom and dial +K 08. With the

internal flash feature disabled, you can flash the hookswitch while on an outside line to generate a flash on an outside line. However, you cannot flash the hookswitch to obtain intercom dial tone.

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Answering Calls

Answering A Call

To answer a call that is ringing at your telephone,

-lift handset.

Using Call Pickup 0 To answer a call that is ringing at another station in

your group,

1. lift handset,

2. dial # 4.

0 To answer a call that is ringing at any station,

1. lift handset,

2. dial % 4 plus station number of ringing telephone (you must have the ringing station programmed into your call pickup group).

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GCAIO-237

Industry-Standard Telephone User’s Guide

Using Night Mode

To answer a call that is ringing the loud ringer or night transfer station,

1. lift handset,

2. dial zone code 65-68 to select the ringing zone (l-4) at the location of the bell, or dial zone code 69 to answer any ringing zone,

3. answer call.

Note: This feature is known as Trunk Access From Any

Station (TAFAS).

Makina Calls

Using Prime Line Automatic and Idle Line Preference

The following instructions apply to telephones programmed for prime line automatic or idle line preference.

To make a call,

1. lift handset and listen for outside dial tone,

2. dial outside number or use the redial or speed dial feature.

To access intercom line,

1. lift handset,

2. FLASH the hookswitch,

3. listen for intercom dial tone,

4. dial station number or intercom feature code,

5. complete intercom call,

6. hang up handset.

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Using Prime Intercom The following instructions apply to telephones programmed

for prime intercom.

To make a call,

1. lift handset and listen for intercom dial tone,

2. dial station number or intercom feature code, or use the redial or speed dial feature.

0 To access outside line using line group feature,

1. lift handset and listen for intercom dial tone,

2. dial line group access code:

9 = line group 1, SO-89 = line groups 2 through 11, 60-64 = line groups 12 through 16,

3. listen for outside dial tone,

4. dial number or use the redial or speed dial feature.

* To queue for a busy line group,

1 S lift handset and listen for intercom dial tone,

2. dial line group access code (9,80-89,60-64),

3. hear busy tone,

4. dial +I+ 6,

5. hang up.

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GCA 70-237

To answer queuing ring-back,

Industry-Standard Telephone User’s Guide

-lift handset and hear dial tone for outside line.

To cancel queuing,

1. lift handset and hear dial tone,

2. dial # 6,

3. hang up.

Using Last Number Redial

To redial the last number that you dialed at your telephone,

1. lift handset and listen for intercom dial tone,

2. FLASH the hookswitch and press #. The system makes the call over the last line that you used.

To redial the last number that you dialed at your telephone (if the last line you have used is busy),

1. dial line group access code (9, W-89,65-69),

2. FLASH the hookswitch,

3. dial +t+ 01 #.

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Using Speed Dialing

To dial personal speed dial numbers,

1. lift handset and listen for intercom dial tone,

2. dial line group access code and listen for outside dial tone,

3. FLASH the hookswitch and dial +K 01,

4. press desired speed dial location (dial pad buttons 1-O). Call will dial automatically.

Ifyou have stored a linepreselect (the line group access code

for the desired line group) with the speed dial number, you

merely FLASH the hookswitch and press the speed dial location (dial pad buttons I-O) after you lijt the handset.

To dial system speed dial numbers,

1. lift handset and listen for intercom dial tone,

2. dial line group access code and listen for outside dial tone,

3. FLASH the hookswitch and dial +R 01 +,

4. dial desired code (100-599).

If you have stored a line preselect with the speed dial number, you merely FLASH the hookswitch, press +#+, and dial the desired code (100-599) after you lift the handset.

Also note that on some earlier systems, the available speed

dial codes are 100-299.

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To prevent the possibility of storing an incomplete speed dial number, hang up your handset and lift it again between each number you are programming. The dual tone multifrequency (DTMF) receiver times out in 20 seconds (default), or the installer can set it for any value between 5 and 24 seconds. Hanging up your handset between each

programming entry causes the DTMF receiver timer to

restart before you begin programming the next number.

e To program personal speed dial numbers,

1. lift handset and listen for intercom dial tone,

2. dial +I+ +#+ 1,

3. dial memory location (l-O), then dial 00 for prime/last

line or 01-16 for lines 1-16,

4. dial the number sequence you want to store (up to 16

digits that can include # and +I+),

5. if necessary, press and release the hookswitch to store a

hookflash,

6. hang up handset,

7. repeat procedure for each speed dial number.

To store an intercom number as a speed dial number,

1. lift handset and listen for intercom dial tone,

2. dial +K S 1,

3. press the button you want to program (l-O),

4. press 8 to preselect intercom,

5. dial the intercom number or feature code you want to

store (up to 16 digits that can include # and %),

6. hang up handset,

7. repeat procedure for each speed dial number. You cannot program pauses or hookflashes with intercom

speed dial numbers, and the system will not accept +#O# or *#746;fc as programming entries.

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Holding Calls

l To place a call on hold that only you can retrieve,

1, FLASH the hookswitch,

2. hang up handset.

0 To return to a call that is on hold,

1. lift handset and FLASH the hookswitch, mm

lift handset, listen for dial tone, and dial # #,

2. answer call.

0 To place a call on hold at another telephone,

1. FLASH the hookswitch,

2. dial d 90,

3. dial station number of telephone to receive the held call,

4. hang up handset.

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0 To retrieve a held call at another station,

1. lift handset and listen for intercom dial tone,

2. dial # 90,

3. dial station number of station that has the. held call,

4. FLASH the hookswitch,

5. answer call.

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GCA70-237

l To answer a call at the station receiving held call,

Industry-Standard Telephone User’s Guide

1. lift handset and listen for intercom dial tone,

2. FLASH the hookswitch.

. Hold Recall Feature

-after a preprogrammed length of time, a call that you have placed on hold will automatically ring back to your telephone.

Usina Call Park

l To park a call,

1. FLASH the hookswitch,

2. press *,

3. dial park orbit access code (91-99 for orbit l-9). If the first orbit is busy, dial another park orbit access code,

4. hang up handset,

5. use paging feature to announce call and park orbit access code if necessary.

no one retrieves the parked call within a preprogrammed time, it reverts back to your telephone as a held call. You can only place one call in an orbit at a time.

l To retrieve a parked call,

1. hear announcement,

2. lift handset,

3. press #,

4. dial park orbit access code (91-99),

5. answer call.

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