Comdial DX-120 User Manual

DX-80 Technical Manua

Volume

Installation & Maintenanc

DX-80 Technical Manual

Volume I

Installation & Maintena nce

prohibited.

Comdial Corporation

106 Cattleman Road, Sarasota, FL 34232

(941) 554-5000 or (800) 266-3425

-Notice-

Comdial reserves the right to make any

changes and improvements in the product

described in this document at any time and

without prior notice.

DX-80, PC-DBA, and DET are tradem arks of Comdial Corpora tion. All other product names are trademarks of their

respective owners.

First Edition

October, 2003

ii IMI72-001 Oct ‘03

DX-80 Installation & Maintenance

TABLE OF CONTENTS

Introduction

Chapter 1. Overview

1.1 System Technology ........................................................................................... 11

1.2 Configuration ..................................................................................................... 13

1.2.1 KSU1 Components .............................................................................................13

1.2.2 KSU2 Components .............................................................................................13

1.2.3 Voice Processing Modules ...................................................................................14

1.2.4 Configuration Table ..............................................................................................15

1.3 Key Service Unit ................................................................................................ 15

1.4 Power Supply .................................................................................................... 16

1.5 CPM (Central Processor Module) ...................................................................... 17

1.6 408M (KSU1 Component) ................................................................................. 18

1.7 408E (KSU II Component) ................................................................................. 20

1.8 APM4 (Analog Port Module - 4 Circuits) ............................................................ 21

1.9 DPM8 (Digital Port Module - 8 Circuits) ............................................................. 23

1.10 COM4 (Central Office Module - 4 Circuits) ...................................................... 24

1.11 MDM (Modem Module) ....................................................................................25

1.12 AAM (Automated Attendant Module) ............................................................... 26

1.13 DET (Digital Executive Telephone) ................................................................. 26

1.14 DSS (Direct Station Selection) Console .......................................................... 28

1.15 Specifications .................................................................................................. 29

1.15.1 Current draw ...................................................................................................... 29

1.15.2 System criteria and capacity .............................................................................. 30

1.15.3 Electrical data .................................................................................................... 33

1.15.4 Environmental Data ........................................................................................... 33

1.15.5 Unit (Component) Detail ................................................................................... 34

1.15.6 Wiring Data ........................................................................................................ 35

1.15.7 Signaling (Central Office-PSTN) Data ............................................................... 35

1.15.8 Regulatory Data ................................................................................................. 36

1.15.9 Signaling (internal) Data .................................................................................... 36

October, ‘03 Comdial iii

TOC

1.15.10 MTBF (Mean-Time Between Failure) Data .......................................................38

Chapter 2. Installing the DX-80

2.1 Installation Overview ..........................................................................................39

2.2 Site Planning ......................................................................................................40

2.3 Tools and Supplies ............................................................................................41

2.4 Preparing the Main Distribution Frame ..............................................................42

2.4.1 Assembling the MDF ............................................................................................42

2.4.2 KSU Components and Installation ........................................................................42

2.4.3 Mounting the KSU ................................................................................................43

2.5 KSU Wiring ........................................................................................................44

2.5.1 MDF ......................................................................................................................44

2.5.2 No MDF ................................................................................................................45

2.6 Typical MDF Installation .................................................................................... 46

2.7 KSU Components ..............................................................................................47

2.7.1 KSU1 408M and KSU2 408E ................................................................................47

2.7.2 Replacing a 408M or 408E ...................................................................................48

2.7.3 KSU Assembly – Add-on Modules ........................................................................48

2.7.4 Adding a DPM8 ....................................................................................................49

2.8 Adding an APM4 ................................................................................................50

2.9 Adding a COM4 ................................................................................................53

2.10 Adding an MDM ...............................................................................................55

2.11 Adding an AAM ................................................................................................56

2.12 Adding a KSU2 Second Cabinet ......................................................................58

2.13 Adding a Music Source ....................................................................................60

2.13.1 selecting internal music tune for music channel MC1 .........................................60

2.13.2 installing external music source to MC1/MC2/both .............................................61

2.14 Adding an External Pager ................................................................................62

2.14.1 External Pager Installation Procedure ................................................................62

2.15 Adding Loud Bell Control or Gate Control ....................................................... 63

2.15.1 Loud Ringing Bell Installation Procedure ............................................................63

2.16 Connecting a Serial Cable for PC-DBA ...........................................................64

2.17 Connecting a Serial Cable for SMDR ..............................................................66

iv Comdial October, ‘03

DX-80 Installation & Maintenance

2.18 Power-up Initialization (Cold Start) .................................................................. 67

Chapter 3. Maintenance and Trouble Shooting

3.1 System Maintenance ......................................................................................... 71

3.2 Technical Problem Solving ................................................................................ 71

3.3 Maintenance Utilities ......................................................................................... 76

3.3.1 Loading PC-DBA software ................................................................................... 77

3.4 Entering into PC-DBA Maintenance .................................................................. 77

3.5 Communicating with the System ....................................................................... 78

3.5.1 Cable ...................................................................................................................78

3.5.2 Optional System Modem ......................................................................................78

3.5.3 Pass-Through Communications with Corporate Office DX ..................................79

3.5.4 PC-DBA Control Menu .........................................................................................79

3.5.4.1 F1 - Help ....................................................................................................................79

3.5.4.2 F2 - A-Save ................................................................................................................79

3.5.4.3 F2 - U-Save ................................................................................................................79

3.5.4.4 F3 - Receive ...............................................................................................................79

3.5.4.5 F4 - Send ...................................................................................................................79

3.5.4.6 F5 - Connect ..............................................................................................................80

3.5.4.7 F6 - Disconnect ..........................................................................................................81

3.5.4.8 F7 - Print ....................................................................................................................81

3.5.4.9 F8 - Initialize ...............................................................................................................81

3.5.4.10 F9 - Mdm ..................................................................................................................82

3.5.4.11 F10-RS232C ............................................................................................................82

3.5.5 Establishing a Modem Connection ...................................................................... 82

3.6 Maintenance Utilities ......................................................................................... 83

3.6.1 Configuration ........................................................................................................84

3.6.2 Diagnostics .......................................................................................................... 87

3.6.3 Status ...................................................................................................................91

3.6.4 SW/HW Revision ................................................................................................. 93

3.6.5 Event ....................................................................................................................94

3.6.6 Logon Data ..........................................................................................................95

3.6.7 Remote Control .................................................................................................... 96

3.6.8 Software Warm Start ............................................................................................97

3.6.9 Software Cold Start .............................................................................................. 97

3.6.10 Block Control ......................................................................................................97

3.6.11 I/O Memory Mapping ......................................................................................... 98

Chapter 4. Troubleshooting Installation Issues

October, ‘03 Comdial v

TOC

4.1 Corrupted Database on Initial System Setup .....................................................99

4.2 Adding Hardware to an Existing System (Making Sure the DX 80

Recognizes It) .................................................................................................100

4.3 Voice Mail Doesn’t Work (No Legal Member) ..................................................100

4.4 Invalid Entries Calling a Busy Station; Issues with Multiple Mailbox Greetings 102

4.5 Ensuring Optimum Call Handling Performance ...............................................103

4.6 Ringing a Group Of Phones Before Routing the Call to Auto-Attendant ......... 104

4.6.1 Inskin Voice Mail .................................................................................................105

4.6.2 External Voice Mail: Debut-Small Office Lite ......................................................106

4.7 Using Multiple Lines and Assigning Different Auto-Attendant Greetings

for Each Line ...................................................................................................106

4.8 Setting Up Message Delivery to a Cell Phone .................................................111

4.9 Using Prime CO Instead of Intercom with Modem or Fax ...............................112

4.10 Digits Passed Inband to the Voice Mail in an

Overflow 1 Condition ............................................................................................ 114

4.11 Digits Passed Inband to the Voice Mail in an Overflow 2 Condition ..............115

4.12 Digits Passed Inband to the Voice Mail in a Re-Route Condition ................. 116

Index

vi Comdial October, ‘03

DX-80 Installation & Maintenance

REVISION HISTORY

Version Changes Date

01 Initial version October-31-2003

October, ‘03 Comdial vii

This Page Intentionally Left Blank

viii Comdial October, ‘03

DX-80 Installation & Maintenance

Introduction

This manual describes how to install the DX-80 system and to maintain it after you have installed it. This manual is intended to provide:

• basic knowledge of the components of the DX-80 hardware and software

• step-by-step procedures for installing the DX-80 hardware.

• suggested maintenance procedures for keeping the DX-80 system operating smoothly.

Audience Description

This manual is intended for persons who:

• plan for, install, and program hardware and software in support of telecommunications switching systems, using the Comdial DX-80 switch and analog and digital phones.

• maintain and update such phone systems on a day-to-day basis.

• support their onsite client base.

This manual assumes:

• knowledge of the telephony industry, in particular small PBX switches and telephones.

• familiarity with personal computer hardware and software, including modems, and the MicroSoft DOS operating environment (applicable to using PC-DBA only).

You should:

• read this manual in normal reading sequence before starting this programming task.

• refer to this manual as necessary while performing programming, servicing, and upgrading tasks.

Related Publications

This manual refers you to related publications, when appropriate, for additional information.

• DX-80 Technical Manual, Volume 2, Programming, part number GCA60-001.

Conventions Used in this Manual

Many of the procedures require you to enter settings or to choose from a list of variables. To signify when you are to act upon an item, parameter , button, etc., we italicize the name of the item being acted upon. For example, the following sentences instruct you to press a specific key on your keyboard.

• Press Enter.

• Press Esc.

• Press Page Up or Page Down.

• Press and hold the Shift and Ctrl keys simultaneously.

In contrast, the following sentence instructs you to type in a required response; notice the word “Ent er” when used in this way is not italicized because you are not pushing a specific key name.

• Enter the value you want to use for this feature.

Similarly, when you select a menu option, we italicize the name of the menu item because you are required to take the action of choosing it, ev en th ou gh the item may not appear in italics on the system menu or display.

October, ‘03 Comdial ix

Introduction

• Use the arrow keys to highlight Programming and press Enter.

At other times in the manual, we discuss prompts that the system displays to you. In these cases, we enclose the exact wording of the prompt in quotation marks to signify that the system is, in essence, speaking to you.

• The system prompts, “Enter your password now.”

If the system is actually playing a recording aloud, we enclose the exact wording of the prompt in quotation marks and italics to signify that the system is in actually speaking to you.

• The system says, “You have no more new messages.”

Italics and quotes are also of course used in their normal contexts, that is, for emphasis and to identify what words are spoken.

• This is called a hot transfer, that is, the system transfers the call without ringing the extension.

There are times when this manual will instruct you to enter a number from within a range of numbers. In this instance, we use the “~ “ character to indicate the range. For example, 05-01-1~3-001~100 tells you to enter:

• 05

• 01

• a 1, 2, or 3,

• a three-digit number that falls in the 001 to 100 range.

x Comdial October, ‘03

DX-80 Installation & Maintenance

1. OVERVIEW

The Comdial DX-80 is a fully digital hybrid key telephone system. The DX-80 uses “loop start” central office (telephone company) line interfaces, and a mix of analog and digital extension ports to provide office communications and connectivity to the Public Switched Telephone Network (PSTN). The DX-80 delivers a vast array of office productivity features and telephone use enhancing features, including Caller Identification (requires telephone company subscription), in the standard package. Unlike most systems that support Caller ID, the DX-80 supports Caller ID to DX-80 proprietary digital extensions and to third-party, Caller ID capable analog devices (cordless telephones, etc.)

Although most features are standard, the DX-80 provides for several optional features to further enhance office communications. Built-in voice processing integration packages include:

• Automated Attendant,

• Four port, Flash-based Voice Mail/Auto Attendant (expandable to 8 ports), and

• Four port, Hard drive-based Voice Mail/Auto Attendant (expandable to 8 ports).

The DX-80 platform allows you to use these voice processing platforms without losing valuable system port resources.

The DX-80 is comprised of an application configured, expandable Key Service Unit (KSU) platform. There is one fully-featured Digital Executive Telephone (DET) that delivers access to all system func tions. The system architecture provides an expandable interface for digital port growth and analog port growth. The basic configuration supports both device types. (Analog ports might be used for plain old telephones, fax machines, modems, etc.) The DX-80 is designed to meet the telecommunications needs of small-to-medium business offices.

1.1 System Technology

The DX-80 incorporates state-of-the-art digital technology for voice switching and call processing, using Pulse Code Modulation and Time Division Multiplexing (PCM/TDM). The DX-80 is a nonblocking switch, with no loss or degradation of voice signals. The system is stored-program control and uses a 16-bit, 20 MHz main microprocessor and peripheral devices (extensions and CO lines) in a distributed processing configuration. Memory consists of 640K bytes of ROM (Read Only Memory) and 384K bytes of RAM (Random Access Memory). The RAM is lithium battery protected.

The following table shows the available DX-80 equipment.

October, ‘03 Comdial 11

Overview

Device

Part # Characteristics

Name

KSU1 7201 8 digital extension ports.

4 analog device ports. 4 CID-ready CO line ports. 2 music source inputs, can be assigned as desired to CO lines for hold music/

messages. 1 power failure port (CO line 1). 1 control contact (LBC, Gate, External Page Control). 1 external paging equipment interface. 2 serial ports. PC-DBA programming.

SMDR (Station Message Detailed Recording). OPTIONAL EQUIPMENT KSU2 7202 Used to expand the system capacity beyond KSU1 limits.

8 digital extension ports

4 CO line ports

1 power failure port (CO line circuit 1). DPM8 7220 Digital Port Module - 8 circuit.

Installs into KSU1 or KSU2. APM4 7230 Analog Port Module - 4 circuit.

Installs into KSU1 or KSU2. COM4 7210 CO line Module - 4 circuit with one power failure port on first CO line

circuit.

Installs into KSU1 or KSU2. MDM 7249 Modem Module, for use with off-site programming.

Installs into KSU1 only. AAM 7240 Automated Attendant Module.

4 port, one menu for routing.

10 announcements for various caller greetings. Installs into KSU1 only. CO DX

FLASH CO DX

7271C Flash-based, 4-port Voice Mail (Corporate Office DX) with Auto Attendant.

1.5 hours storage and 100 mailboxes.

7270C Hard Drive-based, 4-port Voice Mail (Corporate Office DX) with Auto

Attendant and on-board modem.

100 hours storage and 100 mailboxes.

7272 4 port expansion to 7271C or 7270C.

The maximum system configuration is 16 CO lines, 56 extensions (48 digital and 8 analog) and 8 voice processing channels.

12 Comdial October, ‘03

DX-80 Installation & Maintenance

1.2 Configuration

The Comdial DX-80 platform is comprised of one full-featured key telephone model and two modular KSUs (Key Service Units). Several modules are available for enhanced system applications and con figuration expandability.

1.2.1 KSU1 COMPONENTS

The CPM (Central Processor Module) is installed inside of KSU1 to the 408M ribbon cable J4 (also labeled “To CPM”). The CPM contains:

• Two serial ports,

• Two music ports,

• One control contact (external paging/LBC/gate control),

• One external page equipment interface connection, and

• Socket connectors for the KSU2 (labeled “2nd Cabinet”), MDM, and VP modules (AAM, 7271C, and 7270C).

The standard 408M (part of 7201) contains:

• 4 CO line ports,

• 1 power failure transfer port for the first CO line circuit,

• 8 digital ports,

• a ribbon cable (J1, also labeled “COM4”) for connection to the COM4 module (PN 7210) in KSU1, and

• ribbon cable sockets (J2 and J3, also labeled “To DPM8/APM4”) for connection of DPM8 (PN

7220) or APM4 (PN 7230) modules.

The standard APM4 (part of 7201) contains four analog device ports (installed on ribbon cable J5, also labeled “APM4”).

1.2.2 KSU2 COMPONENTS

The standard 408E contains:

• 4 CO line ports

• 1 power failure transfer port for the first CO line circuit

• 8 digital ports

• a ribbon cable (J1, also labeled “COM4”) for connection to the COM4 module (PN 7210),

• ribbon cable sockets (J2 and J3, also labeled “To DPM8/APM4”) for connection of DPM8 (PN

7220) or APM4 (PN 7230) modules, and

• a shielded cable (J4) for connection to CPM socket JP2 (also labeled “2nd Cabinet”) in KSU1.

October, ‘03 Comdial 13

Overview

1.2.3 VOICE PROCESSING MODULES

The DX-80 provides several voice processing (or voice mail) options. The optional voice processors that you can add to the DX-80 are fixed system resources that do not require peripheral device ports (analog or digital). This significant advantage means that the DX-80 VP options can be added to any DX-80 configuration without “port loss” thus eliminating the ill effects of reducing the overall capacity of the system when the voice processor is connected. Because the DX-80 doesn’t use conven tional peripheral ports to interface the VPs, we refer to the VP connectivity in terms of “channels.”

• AAM (Automated Attendant Module): The AAM provides four channels for automated

attendant operation only. The AAM is then capable of handling four calls simultaneously. Callers answered by the AAM are greeted by one of four greetings associated with the DX-80 mode of operation (Day / Evening / Alternate / Temporary). Various other announcements are also included for caller processing, refer to the DX-80 Technical Manual, Volume II, Programming for further details.

• 7271C (Flash-based, four port VM with Automated Attendant): The 7271 provides four

channels for automated attendant and voice mail operation. The 7271 is equipped to support up to 100 voice mailboxes and 3.2 hours of message storage (including the various greeting announcements).

• 7270C (Hard Drive-based, four port VM with Automated Attendant): The 7270C provides

four channels for automated attendant and voice mail operation. The 7270C is equipped to support up to 2000 voice mailboxes and 150 hours of message storage (including the various greeting announcements).

• 7272 (Four port expansion card): The 7272 is added to the 7271C or 7270C to increase the total

message storage time to 4.5 hours.

All of the these voice processors are connected to the DX-80 CPM via specific interface sockets.

Note: For details on installing the 7271C and 7270C refer to the Corporate Office DX Installation Instructions, IMI72-005.

14 Comdial October, ‘03

1.2.4 CONFIGURATION TABLE

DX-80 Installation & Maintenance

Equipment Installed

COM4 DPM8 APM4

KSU1

(one APM4

included

standard)

KSU2

adds to KSU1

configuration

(KSU2 does

not come with

an APM4)

1 8 8 4 1 1 8 16 4 1 2 8 24 4 1 1 1 8 16 8

1 8 8 1 1 8 16 1 2 8 24 1 2 1 8 24 4 1 1 2 8 16 8

1 4 16 4 2 4 24 4

1 4 16 2 4 24

CO Lines Digital Ports Analog

Ports

4 8 4

4 8

Maximum configuration using 100%

of digital port capacity

Maximum configuration using 100%

of analog port capacity

16 48 8

16 32 16

1.3 Key Service Unit

The DX-80 Key Service Unit (KSU) is a modular flat-pack design. Two KSU’s (KSU1 and KSU2) may be equipped to achieve the total system capacity of 16 CO lines, 56 extensions (48 digital and 8 analog) and 8 Voice Processing channels. KSU1 is factory equipped with one 408M, one APM4 and the CPM. KSU2 is factory equipped with one 408E.

Each KSU is a self-contained cabinet with internal power supply. The power supply AC transformer voltage switch can be set for either 117vac or 230vac operation. (It is factory set for 117vac oper ation.) The KSU is designed to be mounted on the wall and is shipped with a wall mounting template. The compact KSU weighs less than 20 pounds and is UL Listed.

October, ‘03 Comdial 15

Overview

Figure 1-1 DX-80 Key Service Unit (KSU)

You can remove or reposition three panels installed over various KSU openings to accommodate exterior connection requirements. You can remove one panel to route a serial cable through the KSU outer housing for connection of ancillary SMDR equipment. You can remove another panel to route a serial (NULL Modem) cable through the KSU outer housing for direct connection of a PC for on-site PC-DBA programming. You can remove or reposition the remaining KSU panel to accommodate cables entering through the outer housing for connecting station/extension cables or to the MDF.

From the exterior, with covers in place, the KSU1 and KSU2 look identical. However, KSU1 contains the CPM (system call processing).

1.4 Power Supply

The power supply circuitry of the DX-80 incorporates a linear design AC transformer with a choice of input voltage. The voltage selector switch is shipped set for 117vac applications; you can also set this switch for 230vac applications. Since the power supply is linear in design, the output voltage varies between 21.6vdc and 32vdc depending on load and stability of the input voltage. The output voltage is delivered to the 408M (in KSU1, 408E in KSU2) for voltage regulation. All system operation and logic voltages are produced at the 408M/E.

16 Comdial October, ‘03

Figure 1-2 Power Supply

Voltage Selector Switch

DX-80 Installation & Maintenance

Two fuses are equipped on the power supply board, one for AC input over-voltage protection and one for DC output over-current protection. A main power switch is accessible when the KSU cover is in place. In the event battery backup operation is desired the KSU power cord can be connected to a external (ancillary) UPS (Uninterrupted Power Supply). It is your responsibility to match the battery requirements/UPS requirement to the specific needs of the equipment owner.

To determine the battery requirement needs and UPS requirement, see Sec tion 1.15, Specifications to find the current draw and necessary Amp/Hour back up support that the battery/UPS must supply.

1.5 CPM (Central Processor Module)

The CPM module is equipped standard in KSU1. This board contains all circuitry required to control the fully equipped DX-80. The system uses the CPM to perform all digital voice switching and call processing data switching.

The CPM has one ribbon cable connector for connection to the KSU1 408M and five (5) connector sockets for connection of the system built-in modem, voice processor, and second cabinet (KSU2). Since the CPM comes installed inside of KSU1 the CPM ribbon cable is already in place and con nected to the KSU1-408M J5 socket. Assuming the orientation of the KSU1 cabinet is installed on the wall; the two horizontal connector sockets in the upper right corner of the CPM are for the MDM (Modem Module). The connector socket labeled “2nd Cabinet” is for connection to the KSU2-408E if that expansion is required. The remaining two connector sockets on the CPM, one at the left side, the other at the right side are for the voice processor solution. Note: The voice processor solution can be

any of three possible choices: AAM, 7271C, or 7270C.

October, ‘03 Comdial 17

Overview

The CPM also provides the following standard connectors:

• Music Channel 1 - On Hold/Background Music Interface,

• Music Channel 2 - On Hold/Background Music Interface,

• Control Contact (Loud Bell / Door / External Page Control),

• External Paging Equipment Interface,

• RMP Serial Port - for onsite PC-DBA system database programming, and

• SMDR Serial Port - for connection to ancillary SMDR/Call Accounting equipment.

The CPM has two option strap jumpers one for database start-up (J11) and one for music channel one source (internal/external) selection (JP30).

• J11 Cold Start/Normal—J11 is used to force load database default factory settings. This jumper

will normally never require operation after the initial power up sequence is completed. However should the need arise to return the site database to the factory settings this jumper is used to perform a cold start.

• JP30 Internal/External—JP30 is used to select the Music Channel 1 source. The DX-80

provides a synthesized music source for music on hold, in applications where no music source is available. The synthesized tune is repeated. JP30 is in the “External” position when it ships from the factory.

1.6 408M (KSU1 Component)

The 408M is the large circuit board that is packaged inside of KSU1. The 408M provides interface for up to four loop-start CO lines and 8 digital extension ports. Additionally the 408M regulates the 24 volt DC power from the source to produce all required logic voltages and operations voltages. There is also a Power Failure Port located on the 408M that is connected to the first CO line circuit. Whenever power fails, this port becomes active with dial tone from the CO line connected to the first CO line port.

18 Comdial October, ‘03

DX-80 Installation & Maintenance

Figure 1-3 KSU1 shown with cover – CPM and APM4 removed (408M exposed)

APM4 ribbon

eight digital

ports

cable

CPM ribbon

cable

power failure

port

COM4 ribbon

cable

four loop start

CO line ports

The 408M is equipped with a heartbeat LED that indicates processing activity on the PCB. (The 408M peripheral processor is operating when the heartbeat LED is flashing.) The KSU1 operation LED (located next to the power switch) is tied to the 408M heartbeat LED. Therefore, when the LED next to the power switch is flashing, the 408M is active.

The KSU1-408M has three ribbon cables:

• located at the upper right and oriented in a horizontal position, the J1 cable is used to interface a COM4 if required to expand the system CO line capacity.

• located at the upper center and oriented in a vertical position, the J4 cable is used to interface the DX-80 CPM.

• located at the upper center and oriented in a vertical position, the J5 cable connects to the standard APM4 installed in KSU1.

Each CO line circuit incorporates over-voltage protection, ring detector, loop detector, loop/pulse-dial relay , current sink circuit, coupling/isolation transformer (impedance 600:600), hybrid circuit, CODEC & filter, polarity guard circuit and Radio Frequency noise filter.

The fourth CO line port is equipped with CNG Fax Tone Detection circuitry. When programmed as a “FAX” line, this circuit will automatically engage the F AX Tone detector. If FAX tone is detected, the system routes the call to the analog port designated as the destination for fax calls.

October, ‘03 Comdial 19

Overview

Each digital port (connects to Digital Executive Telephones and DSS Consoles) is comprised of a proprietary octal ASIC (Application Specific Integrated Circuit) transceiver. There are three data channels in operation at each digital port via the octal transceiver. One channel is used for call pro cessing control of digital terminal functions/operations and two channels are used for the digital voice channel requirements.

Each digital station interface is protected against circuit wiring shorts by an over-current protection Polyswitch. The digital station circuit requires only one cable pair to operate and is not polarity sen sitive.

Physical connection of digital extensions, power failure telephones, and CO lines to the 408M module is made through convenient RJ-11 connectors along the bottom edge of the module.

1.7 408E (KSU II Component)

The 408E is very similar to the 408M; however, it is unique to KSU2. The 408E provides interface for up to 4 loop-start CO lines and 8 digital extension ports. In addition, the 408E regulates the 24-volt DC power from the source to produce all required logic voltages and operations voltages. There is also a Power Failure Port located on the 408E that is associated to the first CO line circuit. Whenever power fails this port becomes active with dial tone from the CO line connected to the first CO line port.

Figure 1-4 KSU2

The 408E is equipped with a heartbeat LED that indicates processing activity on the PCB; the 408E peripheral processor is operating when the heartbeat LED is flashing. The KSU2 operation LED (located next to the power switch) is tied to the 408E heartbeat LED, therefore, when the LED next to the power switch is flashing, the 408E is active.

The KSU2-408E connections are almost identical to those on the 408M (KSU1); the exception is the long shielded cable used to connect KSU2 to the CPM inside of KSU1. Note: There is no standard

APM4 installed inside of KSU2.

Each CO line circuit incorporates over-voltage protection, ring detector, loop detector, loop/pulse-dial relay , current sink circuit, coupling/isolation transformer (impedance 600:60 0), hybrid circuit, CODEC & filter, polarity guard circuit and Radio Frequency noise filter.

20 Comdial October, ‘03

DX-80 Installation & Maintenance

The fourth CO line port is equipped with CNG Fax Tone Detection circuitry. When programmed as a “FAX” line, this circuit automatically engages the FAX tone detector. If FAX tone is detected, the system routes the call to the analog port designated as the destination for fax calls.

Each digital port (connects to Digital Executive Telephones and DSS Consoles) is comprised of a proprietary octal ASIC (Application Specific Integrated Circuit) transceiver. There are three data channels in operation at each extension port via the octal transceiver: one channel is used for call pro cessing control of digital terminal functions/operations and two channels are used for the digital voice channel requirements.

Physical connection of digital extension terminals, power failure telephones, and CO lines to the 408M module is made through convenient RJ-11 connectors along the bottom edge of the module.

1.8 APM4 (Analog Port Module - 4 Circuits)

The APM4 provides four separate analog device ports. This allows the DX-80 to support auxiliary office equipment such as fax machines, PC/FAX modems, and analog telephones (single line tele phones). The APM4 generates -30VDC and 20-25Hz, 50V square wave ringing for operation.

Figure 1-5 APM4 (Analog Port Module - 4 Circuits)

The APM4 is equipped with a heartbeat LED that indicates processing activity on the PCB; the APM4 peripheral processor is operating when the heartbeat LED is flashing.

October, ‘03 Comdial 21

Overview

The APM4 provides DTMF receivers for each analog port. Ancillary analog devices connected to APM4 analog ports must generate DTMF signaling.

CAUTION

Pulse (rotary-dial) telephones/equipment are not supported.

All connections are via RJ-11 connectors along the bottom edge of the module. KSU1 is delive red with one APM4 installed on ribbon connector J5 as standard equipment.

APM4’s may be installed on 408M/E-J5 (standard in KSU1:408M-J5), 408M/E-J2, or 408M/E-J3.

CAUTION

It is not possible to install an APM4 on both J2 and J3 on a single 408.

When an APM4 is installed via J2 or J3, it takes the place of DPM8 modules that might be installed in those locations. Therefore APM4 modules installed using J2 or J3 will reduce the total number of Digital Port Modules (DPM8) possible.

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DX-80 Installation & Maintenance

1.9 DPM8 (Digital Port Module - 8 Circuits)

The DPM8 module expands the DX-80 system capacity of digital ports DET (Digital Executive Telephones) and DSS consoles. Each digital port is comprised of a proprietary octal ASIC transceiver. There are three data channels in operation at each digital port via the octal transceiver. One channel is used for call processing control of digital terminal functions/operations and two channels are used for the digital voice channel requirements. The DPM8 is controlled directly from the 408M/E; therefore, there is no heartbeat LED located on the DPM8.

Figure 1-6 DPM8 (Digital Port Module - 8 Port)

Physical connection of digital port terminals (DET and DSS) to the DPM8 module is made through convenient RJ-11 connectors along the bottom edge of the module.

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Overview

1.10 COM4 (Central Office Module - 4 Circuits)

The COM4 module is installed in the dedicated position via J1 of the 408M/E. The COM4 interfaces four loop-start CO lines. Since one COM4 may be installed in KSU1 and one COM4 may be install ed in KSU2, you can expand the DX-80 system CO line capacity to support up to 16 CO lines.

Figure 1-7 COM4 (Central Office Module - 4 Port)

CO line ports 1-4 (circuit 4 equipped

with CNG

FAX detect)

power failure transfer port—

associated to CO line port 1

The COM4 module is shipped with four mounting stand-of fs used to install the board into the KSU1 or KSU2. Five RJ11 jacks are provided along the bottom edge of the COM4 module for connection of one power failure telephone and the four CO lines.

CO lines are terminated at the site by the telephone company at a point of interface called the Demarcation (Demarc). When ordering CO lines for the site, request termination on RJ11 type jacks. Doing so allows you to easily extend the CO lines to the COM4 RJ11 connector (one CO line per jack and connector).

Each CO line circuit incorporates over-voltage protection, ring detector, loop detector, loop/pulse-dial relay , current sink circuit, coupling/isolation transformer (impedance 600:60 0), hybrid circuit, CODEC & filter, polarity guard circuit, and Radio Frequency noise filter.

The fourth CO line port is equipped with CNG Fax Tone Detection circuitry. When programmed as a “FAX” line, this circuit will automatically engage the FAX tone detector. If FAX tone is detected, the system routes the call to the analog port designated as the destination for fax calls.

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DX-80 Installation & Maintenance

1.11 MDM (Modem Module)

The 7249 Modem Module is a self-contained integrated modem unit that is installed at JP5 and JP6 in the upper right corner of the CPM. The integrated MDM allows you to access the system pro gramming and remote maintenance utilities from an off-site location (password verification is required).

Figure 1-8 MDM (Modem Module)

When the MDM is installed, you can program the system remotely using PC-DBA. Note: PC-DBA is

included in the utilities CD DXUIILCD shipped with every new system. Or, you can obtain PC-DBA free of charge at the Comdial Web site, www.comdial.com.

You can service the system, using PC-DBA and a modem in your PC, to place a call to the site where the DX-80 is installed. Note: If one of the voice processing systems are installed, routing to the

modem extension is automated. Otherwise, the person who answers this data call must transfer the call to extension 199. Once the modems have established the data connection, you can begin servicing

the switch.

CAUTION

The MDM default extension number is 199. This number can be

changed and therefore may be different for some DX-80 systems.

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Overview

1.12 AAM (Automated Attendant Module)

The Automated Attendant Module is a self contained integrated module that enables automatic answering of selected CO lines and a single-level menu for greeting callers and routing them to DX-80 system destinations. The AAM can handle all call traffic or act as a backup to the primary answering system attendant.

Figure 1-9 AAM (Automated Attendant Module)

The AAM is installed at JP3 and JP4 of the CPM (centered above the board). The AAM provides 10 announcements for the various modes of system/action operation: Day

Greeting, Alt Greeting, Night Greeting, Waiting Message, Invalid Message, Busy Message, No Answer Message, Goodbye Message, Inquiry Message, and Temporary Message.

1.13 DET (Digital Executive Telephone)

The DX-80 has one model digital telephone called the Digital Executive Telephone. The DET provides:

• a half-duplex speakerphone for hands-free conversations,

• a two-row by sixteen column (32-character), dot-matrix, supertwist, Liquid Crystal Display (LCD), and

• three interactive buttons to enhance system feature operation.

The supertwist LCD eliminates the need for contrast adjustment, and enhances clarity of displayed data using an angled viewing position. Since the DX-80 includes Caller ID (CID) as a standard feature, the LCD also provides every designated ringing extension with CID data for incoming CO line calls. Note: CID requires a subscription from the servicing telephone company.

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DX-80 Installation & Maintenance

The display also provides a visual reference to call progress and call duration, as well as time and date information. The display enables the user to send and receive visual advisory and callback messages. Users may select from six pre-programmed messages (i.e., “IN A MEETING,” “OUT OF OFFICE”), or they may create a custom message. Callers from other DETs to an extension with a message active will receive the visual advisory message on their LCD display.

Each digital speakerphone has 30 programmable Feature Buttons to aid the user by providing direct access to system features and resources. There are also three interactive buttons and 8 fixed function buttons. Note: The volume button bar represents two operations: volume up and volume down.

Each DET is equipped standard with a 2.5 millimeter headset jack. Users can toggle their speakerphone operation in and out of a special “headset mode”. This mode allows the user to easily activate the headset jack via the ON/OFF button as an alternative to using the speakerphone. Thus, headset mode is easily enabled or disabled so that users can quickly select between use of the headset or speak erphone operations. Note: The DET must be idle to change this setting.

Each speakerphone is also equipped with a status lamp to aid in user operations. The lamp is dual color (red / green) and indicates various modes of operation, such as messages/voice messages waiting, incoming calls - distinctive for CO and intercom, in-use indication for speakerphone mode, headset mode, etc.

Figure 1-10 DET (Digital Extension Telephon e)

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Overview

1.14 DSS (Direct Station Selection) Console

The DSS console is a digitally interfaced component of the DX-80. It connects to the system via any

available digital port (408M/E or DPM8 digital port). The DSS is equipped with 60 programmable buttons. Twelve of these buttons are intended for features code storage only and do not have LED indications associated with them. Forty eight buttons are equipped with dual color (red / green) LEDs and may be assigned any system feature code or directory number; these buttons may be assigned for either system features operations or CO line access operations.

You can mount the DSS console in one of two positions: lower profile desk position and wall mounted position. DSS consoles are programmed to operate with an associated speakerphone. You can assign up to four DSS consoles per speakerphone. The maximum number of DSS consol es supported by the DX-80 is 12. Each equipped DSS console requires one digital port, therefore the total number (system capacity) of speakerphones possible is reduced by one for each DSS console installed.

Figure 1-11 Direct Station Selection Console

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DX-80 Installation & Maintenance

1.15 Specifications

1.15.1 CURRENT DRAW

Use this chart to calculate the Amphour requirements of the DX-80 system based upon its configuration. This information is typically used to apply UPS battery requirements.

Component Current Draw

(Amps) @ 117 VAC

KSU1 (7201) 0.18A 1 0.18A KSU2 (7202) 0.17A 1 max . COM4 (7210) 0.02A 2 max . DPM8 (7220) 0.01A 4 max. APM4 (7230) 0.08A 3 max. MDM (7249) 0.01A 1 max . AAM (7240) 0.01A 1 max. 7271C 0.02A 1 max . 7270C 0.01A 1 max . DET (7260-00) 0.016A 48 max. DSS (7266-00) 0.016A 12 max.

Station wire:

per DET, DSS,

and IST

Multiply the unit times the quantity installed in the subject application (site) and add the right column for the total current draw (Amps) @ 117VAC for this site.

0.02A every 100 ft. of 24AWG

Quantity Extended

Total Amps

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Overview

1.15.2 SYSTEM CRITERIA AND CAPACITY

Time slots PCM - 32 time slots x 4 Highways (128 voice channels)

TDM 64 Time Slots (data processing)

Customer database memory protection

Ports:

CO/PBX/Centrex Lines Digital Stations Standard Single Line

Telephones DTMF Receivers: One dedicated per single line telephone port DTMF Senders: Unlimited. (DTMF signal generation is derived from the core system

Tone Detectors: (used to monitor call progress tones; Busy Tone, Ring-back Tone, etc.)

Contacts 1 LBC can be programmed as associated to a CO line or dialed by an

Conference circuits 8 - 4 party conference circuits DISA circuits Any number of CO lines may be programmed for DISA operation.

System Attendants 1 Attendant + 1 alternate per tenant group Tenant Groups 3 UCD/Hunt Groups:

Members per group:

Group Types:

Hunting Method:

300 hours via on-board lithium battery (no charging required)

16 48 16 Note: 32 total possible digital extensions in this configuration.

tone resource. Tone combinations are available as needed.) 2 (shared for advanced call processing system features; DISA, ECF,

ABR. etc.)

extension to actuate the contact

(AAM required for operation.)

24 24 UCD or Voice Announce Linear, All Ring or Distributed

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