Comdial 900 MXS Service Manual

cout

MXS

Scout

900

Digital Wireless Telephone

System User’s Guide

(For IMPACT 24 / 48 / 72 )

Digital Communications System

This user guide is applicable for the following digital tele phone system and telephone model:

System Models:

IMPACT 24 / 48 / 72 Software:

Software Revision DSU: 16A and later DSU II: 2A and later

Telephone Model:

Scout 900MXS

The following useful accessories for the digital wireless telephone are available through your Comdial dealer.

Accessory Product Code

Vibrator Kit 900-VIB Belt Clip Kit 900-HOL Headset 900-HDS Standard Battery Kit 900-BAT-STD Extended-Life Battery Kit 900-BAT-EXT Replacement Handset without Battery 900-HS Replacement Base Unit 900-BASE AC Battery Back Up 900-BAT-AC Charging Stand 900 ACPK Wall Mounting Kit 900-WM

Ask your dealer about the accessory bag and other items that are available for use with your Scout 900

MX Digital

Wireless Telephone

Contents

1 Introducing The Digital Wireless Telephone 1

1.1 Using This Guide 1

1.2 Using Chapter One 2

1.3 Knowing Your Digital Wireless Telephone 2

1.3.1 Reviewing Important Safety Instructions 3

1.3.2 Reviewing The Technical Specifications 5

1.4 Knowing Your Telephone’s Functions 6

1.4.1 Knowing Your Handset 6

1.4.2 Knowing Your Base Unit 8

1.5 Interperting The Low Battery Indication 9

1.5.1 When You Are Not On A Call 9

1.5.2 When You Are On A Call 9

2 Answering Calls 11

2.1 Using Chapter Two 11

2.2 Answering Outside And Intercom Calls 12

2.3 Answering Calls At Monitored Stations 13

2.4 Answering Night Transferred Calls 14

2.5 Making A Call Pick-Up 15

2.6 Responding To A Subdued Off-Hook Voice Announcement 16

3 Making Calls 17

3.1 Using Chapter Three 17

3.2 Dialing Automatically 18

3.3 Dialing Manually 19

3.4 Redialing A Previously Dialed Number 20

3.5 Using Line Groups 21

3.6 Waiting For A Line (Queuing) 22

3.7 Making Intercom Calls 23

3.8 Camping At A Busy Station And

Waiting For An Automatic Callback 25

3.9 Camping At A Busy Station And

Waiting For An Answer (Call Waiting) 26

iii

Contents

3.10 Overriding A Call Or ADo Not Disturb Condition At Another Telephone (Executive Override) 27

3.11 Making a Subdued Off-Hook Voice Announcement 28

4 Placing Calls On Hold 29

4.1 Using Chapter Four 29

4.2 Holding Calls 30

4.3 Handling Hold Recalls 32

4.4 Parking Calls 33

4.5 Handling Park Recalls 34

5 Transferring Calls 35

5.1 Using Chapter Five 35

5.2 Transferring Screened And Unscreened Calls 36

6 Conferencing Calls 37

6.1 Using Chapter Six 37

6.2 Conferencing Telephones Together 38

7 Using The Other Telephone Features 41

7.1 Using Chapter Seven 41

7.2 Blocking Voice Announce Calls 42

7.3 Entering Account Codes 43

7.4 Forwarding Calls 44

7.5 Making A Call Non-Private (Privacy Release) 45

7.6 Monitoring A Conversation Between

Two Telephones (Service Observing) 46

7.7 Muting Your Telephone 47

7.8 Operating A Department station 47

7.9 Sending A Paging Announcement 48

7.10 Setting A Do Not Disturb Condition

At Your Telephone 50

7.11 Setting The Volume Control 51

7.12 Switching The Dialing Mode Between

Pulse And Tone 51

Contents

7.13 Using Automatic Station Relocation 52

7.14 Using Toll Restriction Override 53

7.15 Using The Tracker Paging System 54

7.16 Using Your Digital Wireless Telephone

With ADSS/BLF Console 56

8 Sending And Receiving Non-Verbal Messages 57

8.1 Using Chapter Eight 57

8.2 Lighting The Message Waiting Light 58

8.3 Sending LCD Messages 59

8.4 Sending Response Messages 60

8.5 Using Assist Button Messaging 61

8.6 Using Station-To-Station Messaging 62

9 Programming Your Telephone 63

9.1 Using Chapter Nine 63

9.2 Programming For Speed Dialing 64

9.3 Storing Speed Dial Numbers 66

9.4 Storing DSS Numbers 67

9.5 Storing The Memory Location Speed Dial Numbers 67

9.6 Storing The Feature Codes 68

9.7 Storing The Special Purpose Feature Buttons 68

10 Installing The Digital Wireless Telephone 71

10.1 Using Chapter Ten 71

10.2 Selecting The Installation Location 72

10.3 Connecting To The Station Jack 73

10.4 Applying Power to the Base Unit 73

10.5 Installing The Battery Pack 74

10.6 Charging The Handset’s Battery Pack 75

10.7 Charging Extra Battery Packs 76

10.8 Cleaning The Battery Contacts 78

10.9 Attaching The Belt Clip To The Handset 79

10.10 Testing The Coverage Range 80

Contents

11 Troubleshooting Your Telephone 81

11.1 Using Chapter Eleven 81

11.2 Interpreting The Trouble Symptoms 82

11.3 Making A Power Reset 83

Index I1 Quick Reference Guide A1

Introducing The Digital Wireless Telephone

1.1 Using This Guide

This comprehensive user’s guide describes your digital wire less telephone and tells you how to use it.

The operation chapters define often-used features and provide instructions for their use. These chapters are titled

2 Answering Calls 3 Making Calls 4 Placing Calls On Hold 5 Transferring Calls 6 Conferencing Calls

The special-purpose features of the telephone are grouped into one chapter titled

7 Using The Other Telephone Features

Your telephone provides several non-verbal ways to communicate using lights and indicators. The descriptions of these methods are provided in a separate chapter titled

8 Sending And Receiving Non-Verbal Messages

You can program many of the buttons on your telephone to en hance the unit’s versatility and usability. These programming instructions are found in the chapter titled

9 Programming Your Telephone

To assist you in installing the digital wireless telephone and its accessories, refer to the information in the chapter titled

10 Installing The Digital Wireless Telephone

For your convenience, a troubleshooting chart is included in the chapter titled

11 Troubleshooting Your Telephone

Introducing The Digital Wireless Telephone

1.2 Using Chapter One

The sections in this introductory chapter help you become fa miliar with your telephone’s controls and indicators. The re maining sections are titled

1.3 Knowing Your Digital Wireless Telephone

1.4 Knowing Your Telephone’s Functions

1.5 Interpreting The Low Battery Indication

1.3 Knowing Your Digital Wireless Telephone

Your digital wireless telephone consists of the following items:

a base unit that is connected to a digital station port on

•

your telephone system, a wireless handset that gives you the freedom to use your

•

telephone as you move around your work area, an AC adapter that powers your base unit,

•

a rechargeable battery pack that powers the wireless hand-

•

set. optional accessories such as a headset, battery charging

•

stand, and extended-life battery pack.

Because the handset is wireless, you are not confined to your desk or wherever you’ve located the base unit. This freedom allows you to carry on a telephone conversation and still be free to do other things. If you should wander out of range while on a call, you will lose voice contact with your party but your handset will keep its display and status lights active for approx imately 20 seconds. During this 20 second time period, you can step back in range and resume your conversation. After this ap proximate 20 second time period, the handset’s display shows NO SERVICE, the handset sounds three tone bursts, and the telephone drops the call.

Your digital wireless telephone is easy to use and provides you with ready access to many useful communications features.

CAUTION

Yourdigitalwirelesstelephone containsspecialpurposecircuitry that allows it to interface directly to a Comdial digital telephone system.Because ofthis special design,do notconnectyour digi talwireless telephoneto atelephonecompany centraloffice jack that is designed for industry-standard telephones.

Introducing The Digital Wireless Telephone

1.3.1 Reviewing Important Safety Instructions

Since your digital wireless telephone has both an AC power supply and batteries, you should read and understand the fol lowing important safety instructions.

IMPORTANT SAFETYINSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using your telephone equipment, always observe these basic safety precautions to reduce the risk of fire, electric shock, and injury.

1. Read and understand all instructions associated with this product.

2. Follow all warnings and instructions marked on this product.

3. Unplug this productfromthewalloutletbefore cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this productnear water (for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool).

5. Do not place thisproduct on an unstable cart,stand, ortable as it could fallcausing serious damage to this product.

6. Slots and openings inthis product’scabinet back or bottomare provided for ventilation to protect this product from overheating. Do not block these openings by placing this product on a bed,sofa, rug, or other similar surface. Never place this product near or overa radiatoror heatregister. Donotplace this product in abuilt-in installationunless the installation is properly ventilated.

7. This product should be operated only from the type of power source indicated on its marking label. If you arenot sure ofthe type ofpower supply toyour home oroffice, consult your dealer or the local power company.

8. Yourproduct maybe equippedwith eithera grounding-typeattachment plugor apolarized attachment plug.

Thegrounding-type attachment plug for grounding purposes It will only fit into a grounding type power outlet. This is a safety feature. If you are unable toinsert theplug intothe power outletsat yourloca tion, contact an electrician to replace your obsolete outlets. Do not defeat the safety purpose of the grounding-type attachment plug.

Thepolarized attachment plug only fit into thepower outletin one way. This is a safety feature. If you are unable to fullyinsert the plug into thepower outlets atyour location, tryreversing the plug orien tation. If the plug still will not fit, contact an electrician to replace your obsolete out lets. Do not defeat the safety purpose of the polarized attachment plug.

9. Do not allow anything to reston the power cord. Do not locate this product where the cord will be abused by people walking or moving equipment over it.

10.Do not overload wall outletsand extension cords as this canresult in the risk of fireor electric shock.

11.Never push objects ofany kind through thisproduct’s cabinet slotsas the objects may touch dangerous voltage points or short out parts that could result in a risk of fire or electricshock. Never spill liquid of any kindon thisproduct orsubmerge itin liquid.

12.Toreduce the risk of electric shock, do not disassemble this product. Takeit to a quali fied service technician when it requires service or repair. Opening or removing this product’scovers may expose you to dangerous voltagesor other risks. Incorrectreas sembly can cause electric shock when this product is subsequently used.

isa three-wire grounding type that has a third pin

hasone blade that iswider than the other.This plugwill

Introducing The Digital Wireless Telephone

13.Unplug this product from the walloutlet, remove the batteries, and take itto a qualified service technician if you encounter any of the following conditions:

A. when the power supply cord or plug is damaged or frayed, B. if someone has spilled liquid into this product, C if this product has been exposed to rain or water, D. if this product does not operate normally by following the operating instruc

tions (when operating, adjust only those controls that are covered in the oper ating instructions as improper adjustment of other controls may result in damage and will often require extensive work by a qualified service techni

cian to restore this product to normal operation), E. if someone has dropped this product and damaged the cabinet, F. if this product exhibits a distinct change in performance,

14.Avoidusing a telephone (other than a cordless type) during an electrical storm as there may be a remote risk of electric shock from lightning.

15.Do not use a telephone to report a gas leak in the vicinity of the leak.

CAUTION

To reducethe riskof fireor injuryto personsby thebatteries, read and follow these instructions:

1. Use only the appropriate type and size battery pack specified.

2. Do not dispose of the battery pack in a fire. The cell may explode. Refer to the nickel-cadmium battery disposal information, detailed onthe battery pack andshown in the box below, for disposal instructions.

3. Do notmutilate the batterypack. Released electrolyteis corrosive and may cause damage to eyes or skin. It may be toxic if swallowed.

4. Exercise carein handling thebattery pack inorder not to short it with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

5. Charge the battery pack only in accordance with the instructions and limitations specified.

6. Observe proper polarity orientation between the battery pack and battery charger.

SAVE THESE INSTRUCTIONS

RECHARGEABLE NICKEL-CADMIUM BATTERY WARNING

The digital wireless telephone contains a rechargeable nickel-cadmium battery.

Cadmium is a chemical known to the state of California to cause cancer.

The rechargeable nickel-cadmium battery contained in this digital wireless tele phone may explode if disposed in a fire.

Do not short circuit the battery pack.

Do not charge the nickel-cadmium battery used in this digital wireless telephone in any charger other than the one supplied in the base unitor optional charging stand. Using another charger may damage the battery pack or cause it to explode.

Disposeof rechargeablenickel-cadmium batteries properly. Contactlocalauthori ties for information concerning reclamation and disposal of rechargeable nickel-cadmium batteries. Read and heed any notices and disposal details printed on or attached to the battery’scase

ResidentsOf Minnesotashould contact1-800-225-PRBAfor informationconcern ing reclamation and disposal of Rechargeable Nickel-Cadmium batteries.

Residents outside of Minnesota should contact theirlocal authorities for informa tion concerning reclamation and disposal of Rechargeable Nickel-Cadmium bat teries.

RECHARGEABLE NICKEL-CADMIUM BATTERIES MUST BE RECYCLED OR DISPOSED OFPROPERLY

Introducing The Digital Wireless Telephone

1.3.2 Reviewing The Technical Specifications

General Specifications

Frequency Control: Crystal controlled transmission Modulation Minimum Shift Keying (MSK) Operating Temperature: 0° to 50° C

Base Unit Specifications

Receive/Transmit Frequency: 903.20 to 924.95 MHz (9 Channels*) Power Requirements: 12V DC from supplied AC Adapter

Dimensions (without antenna): 7 Weight: Approx. 16 oz. (less AC Adapter)

Handset Specifications

Receive/Transmit Frequency: 903.20 to 924.95 MHz (9 Channels*) Power Requirements: Rechargeable Ni-Cd Battery Pack

Dimensions (without antenna): 6 Weight: Approx. 8.5 oz. with battery and belt clip

Battery : Capacity—400 mAH, 4.8V

32° to 122° F

in.L, 5 in. W, 3

in.L, 2

Talk Mode—2.3 hours (typical) Standby Mode—38 hours (typical)

Note: An optional extended life battery will improveboth talk and standby times

in. W, 1 in. D

in. D

* Nine channels means that nine simultaneous conversations can occur when a group of

digital wireless telephones are operating in close proximity.A tenth telephone will dis play System Busy when its user tries to make a call.

The digital wireless telephone transmits and receives according to the specifications set forth by the Federal Communications Commission (FCC). The digital wireless telephone’s operating range depends upon its physical location and the site environ ment. Many factors limit range, and it would be impossible to include all the variables in the rating. Refer to section 11.5 for details for testing the coverage range.

NOTE: The specifications shown in this section are typical and subject

to change without notice.

Introducing The Digital Wireless Telephone

1.4 Knowing Your Telephone’s Functions

Your digital wireless telephone provides many versatile fea tures for your use. The discussions that follow explain these features in terms of what they allow you to do.

1.4.1 Knowing The Handset

Antenna

•

–allows the handset to communicate with the base unit

Battery Pack

•

—standard and optional extended life powers the handset Belt Clip

•

–allows you to clip the handset to your belt

Display

•

–two line, 10 character LCD with word wrap-around for single messages

Handset Receiver

•

–allows you to hear your calling party’s voice

Function Buttons

•

–provides access to the intercom (F4) and three outside lines (F1–F3) at default but can be reprogrammed as function buttons when needed.

Head Set Jack

•

–allow you to connect a headset to the handset

Hold Button

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–places calls on hold –stores pauses in a number sequence during programing –accesses second level speed dial numbers

Message/Talk LED

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–shows message waiting and off hook status

Memo Button

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–stores and redials local memory speed dial numbers

Microphone

•

–allows you to speak to your calling party

Numeric Keypad

•

–allows you to dial telephone numbers and feature codes

Mute Button

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–prevents the calling party from hearing your voice

Introducing The Digital Wireless Telephone

Talk Button

•

–serves as an on/off hookswitch

TAP Button

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–retrieves last call placed on hold (when telephone is idle) –generates hookflash or recalls dial tone (when you are

on a line)

Transfer/Conference (T/C) Button

•

–transfers call and sets up conference calls

Volume Button

•

–sets the loudness of the calling party’s voice

to low or high

–sets ringer volume to low, high or off

Vibrator

•

–optional non-audible ring indication

NOTE: Your telephone has a power saving feature that turns off the dis-

play and status LEDs after a short period of time. You can restore the display at any time by pressing TALK.

Antenna

Receiver

Display

Message/ Talk LED

Talk Button

TAP Bu tt on

Numeric Keypad

Function Buttons

Optional Vibrator Access

Microphone

EXP95HST

TALK

GHI

PRS

Belt Clip

Volume Button

Mute Button

T/C Button

HOLD

T/C

ABC

JKL

TUV

OPER

Hold Button

MEMOTAP

Memo Button

DEF

MNO

Battery Pack

WXY

Function

Button LEDs

Function

Button Labels

Head Set Jack

Recharging

Contacts

VOL

MUTE

HEAD

SET

Introducing The Digital Wireless Telephone

1.4.2 Knowing The Base Unit

Antenna

•

–allows the base unit to communicate with the handset

Charge LED

•

–indicates that the installed handset battery pack is re charging

Power On LED

•

–indicates that base unit has AC power supplied

Spare Battery Charge LED

•

–indicates that the optional extra handset battery pack

is recharging

Spare Battery Charging Bay

•

–provides a trickle-charge for spare battery packs

EXP95BAN

CHARGE POWERBATT

CHARGE

Scout

900

Recharging Contacts

Spare Battery Charging Bay (Under Base Station)

Base Unit Antenna

Charge LED Spare Battery Charge LED Power On LED

Introducing The Digital Wireless Telephone

1.5 Interpreting The Low Battery Indication

1.5.1 When You Are Not On A Call,

When the battery pack in the handset is very low and needs to be charged, you will see the message LOW BATT on the dis play, and the handset will beep. If you are not on a call, you will not be able to use the telephone without first recharging the battery pack. None of the buttons will operate.

Return the handset to the base unit for charging. Allow 8–10 hours without interruption for the battery pack to fully re charge. Alternately, you can replace the handset’s battery pack with another charged battery pack.

1.5.2 When You Are On ACall,

When the battery pack in the handset is very low and needs to be charged, you will see the message LOW BATT on the display, and the handset will beep once every three seconds. Only the TALK button will operate. When you get this indication, complete your call as quickly as possible.

Return the handset to the base unit for charging. Allow 8–10 hours without interruption for the battery pack to fully recharge. Alternately, you can replace the handset’s battery pack with another charged battery pack.

NOTE: While the handset is charging on the base unit charger,

the handset buttons areinoperative.

If you wish to continue your call, you can quickly change the battery pack without losing the call. Your telephone holds a call approximately 20 seconds after you remove the battery pack from the handset. This is ample time during a conversation for you to exchange a discharged battery pack for a freshly charged one.

Answering Calls

2.1 Using Chapter Two

Answer a call by pressing the function button for the ringing line. As a convenience, your system installer may assign ring ing line preference to your station. If he or she does so, you will have access to the ringing line or intercom as soon as you take the handset off hook and you will not have to press a func tion button to select the ringing prime line or intercom. With ringing line preference, there are two ways that you can take the handset off hook to answer a ringing call. If you have the handset resting in the base unit’s cradle, lift the handset from the cradle for the ringing line. If you have the handset laying on your desk or clipped to your belt, press the TALK button for the ringing line.

Because of this versatility, the instructions in this chapter tell you to lift handset and press TALK (if necessary). The instruc- tions also tell you to press line or intercom button (if necessary).

Use the information that you find in this chapter to learn the various ways that you can use your digital wireless telephone to answer calls.

2.2 Answering Outside And Intercom Calls

2.3 Answering Calls At Monitored Stations

2.4 Answering Night Transferred Calls

2.5 Making A Call Pick-Up

2.6 Responding To A Subdued

Off-Hook Voice Announcement

Answering Calls

2.2 Answering Outside And Intercom Calls

An outside call is one that rings on a line while an intercom call is one that is made from one system telephone to another. An incoming call will sound the ringer and light the status light as sociated with the line or intercom button that the call is on. If you have the ringer volume turned off and are using the op tional vibrator, you will feel the vibration indicating a ringing call.

To answer a ringing call,

lift handset and press TALK (if necessary),

•

press line button or intercom button (if necessary).

•

Answering Calls

2.3 Answering Calls At Monitored Stations

Your system installer may arrange your telephone to have the intercom number of another telephone appearing at a function button location (F1–F3). You can use the light associated with this button to monitor the status of that telephone and you can press the button to make a call to it if you wish. The associated light is known as the busy lamp field, or BLF light, and the button is known as the direct station select, or DSS button.

If the installer also arranges for your station to have the station monitoring feature, the BLF light shows activity status at the monitored telephone.

To monitor another telephone,

observe the BLF light next to a DSS button (F1–F3):

•

NOTE: If you do not have the station monitoring feature, the BLF light

shows the following information: Off = idle, On = busy, Flashing = calling you.

To call an idle monitored station or to answer one that is ringing,

Off = idle Flashing = ringing On = busy or on hold

note the BLF light condition,

•

press assigned DSS button and speak.

•

NOTE: As soon as you answer the call, the BLF light turns off.

Answering Calls

2.4 Answering Night Transferred Calls

The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. After the attendant has set up this feature, you can answer an outside call when it rings anywhere in the system.

When you hear ringing anywhere in the system,

lift handset and press TALK (if necessary),

•

press intercom button (if necessary),

•

dial 80,

•

answer call.

•

Answering Calls

2.5 Making ACall Pick-Up

Often, the system installer arranges several telephones together in a user group. If your digital wireless telephone is so ar ranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you know the tele phone’s extension number.

To answer a call that is ringing within your group,

lift handset and press TALK (if necessary),

•

press intercom button (if necessary),

•

dial # 4,

•

answer call.

•

To answer a call that is ringing at any telephone in the system,

lift handset and press TALK (if necessary),

•

press intercom button (if necessary),

•

dial S 4,

•

dial extension number of ringing telephone,

•

answer call.

•

Answering Calls

2.6 Responding To A Subdued Off-Hook Voice Announcement

Your installer can arrange your telephone to receive a subdued off-hook voice announcement (SOHVA) call. This calling method allows an intercom caller to break into your current call and make an announcement to you that only you can hear through your handset receiver. The SOHVA call consists of several short tone bursts followed by the SOHVA caller’s voice giving you a message. Your distant on-line party cannot hear the SOHVA call. You can either use a RESPONSE MES SAGE button to respond to the SOHVA call in a non-verbal manner or you can ignore the SOHVA call. The SOHVA caller must be using an LCD speakerphone to receive your non-verbal response. (For further information about response messaging, refer to sections 8.4 and 9.7 in this user’s guide.)

To send an LCD message to a caller who has initiated a SOHVA call from an LCD speakerphone,

hear the SOHVA voice announcement,

•

press the appropriate RESPONSE MESSAGE button to

•

send a preselected message (I Will Call Back, for example) to the calling telephone.

Making Calls

3.1 Using Chapter Three

When you wish to make a call, you can press the TALK button to make the handset active or select a line or the intercom. Af ter you make the handset active, the display provides you with several pieces of information. The display first shows the ac quiring link message. If the telephone can accept your call, the display then shows the line you have selected. If your tele phone cannot accept your call, the display shows a message de tailing the reason (for example, if the telephone cannot make contact with the base unit, the display shows no service).

As a convenience, your system installer may assign prime line or prime intercom to your station. If he or she does so, you will have access to the assigned line or intercom as soon as you press TALK. You will not have to press a function button to select a line or intercom. Because of this versatility, the instructions in this chapter tell you to lift handset and press TALK (if necessary). The instructions also tell you to press line or intercom button (if necessary).

Use this chapter to understand the many ways to make calls from your station.

3.2 Dialing Automatically

3.3 Dialing Manually

3.4 Redialing A Previously Dialed Number

3.5 Using Line Groups

3.6 Waiting For A Line (Queuing)

3.7 Making Intercom Calls

3.8 Camping At A Busy Station And Waiting For An Automatic Callback

3.9 Camping At A Busy Station And Waiting For An Answer (Call Waiting)

3.10 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override)

3.11 Making a Subdued Off-Hook Voice Announcement

Making Calls

3.2 Dialing Automatically

This feature provides speed dialing using programmable but tons where you have previously stored numbers. Since you usually store a line choice as part of a speed dial number, line selection is automatic with speed dialing. This user’s guide dis cusses speed dial programming in a separate section, and you should refer to it when you are ready to store your speed dial numbers.

The system makes two types of speed dial numbers available at the dial pad location for your use: (1) numbers that you store for your own use (personal speed dial numbers), and (2) num bers that the system attendant stores for everyone’s use (system speed dial numbers). The system also allows you to have speed dial numbers at unused feature button locations. Plus, the hand set provides additional memory locations for speed dial use.

To automatically dial a speed dial number stored at one of the programmable function buttons,

lift handset,

•

press preprogrammed speed dial button F1–F3 (line selec-

•

tion is usually a part of the stored speed dial number),

With your station at idle, you can use the following procedure to automatically dial a personal or system speed dial number that is stored at a dial pad location:

lift handset and press HOLD,

•

dial code for desired personal speed dial number (0–9),

•

–or–

press S and then dial code for desired system speed dial

•

number (01–99),

NOTE: If you manually choose a line for dialing, press HOLD before

using a speed dial. If you place a call on hold prior to using your speed dial, pause several seconds before you press the speed dial button; if you immediately press the speed dial but ton, the system will choose the line that you have on hold to place your speed dial call.

Making Calls

To automatically dial a memory location number using the MEMO button,

lift handset and press TALK (if necessary),

•

press line button to select line or intercom (remember: se

•

lecting a line is not necessary if a prime line, prime inter com, or idle line preference feature is assigned to your telephone),

listen for dial tone,

•

press MEMO,

•

dial memory location 01–20.

•

3.3 Dialing Manually

You can manually dial a number over any available telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your station, your digital wireless telephone will automatically select a line for use when you press the TALK button.

To dial an outside number manually,

lift handset and press TALK (if necessary),

•

press line button to select line or intercom (remember: se-

•

lecting a line is not necessary if a prime line, prime intercom, or idle line preference feature is assigned to your telephone),

listen for dial tone,

•

dial number.

•

Making Calls

3.4 Redialing APreviously Dialed Number

If the last number you have called is busy or is not answering, you can redial it. The system temporarily saves the first 32 dig its of this last manually dialed number for your redial use.

You will overwrite a temporary system-saved number with subsequent dialing activity. If you have need to permanently save the first 16 digits of the last manually dialed number for later redial, ask your system installer to add a SAVE button to your telephone. A permanently saved number remains available until you overwrite it by saving a different number.

To automatically redial the last dialed number one time,

lift handset and press HOLD,

•

press #,

•

listen for ringing or busy tone:

•

– Ringing tone: When party answers, speak to him, – Busy tone: press TALK to disconnect.

To permanently save dialed number for later redial,

press preprogrammed SAVE button.

•

To redial permanently saved number,

lift handset and press HOLD,

•

press preprogrammed SAVE button.

•

Making Calls

3.5 Using Line Groups

Some systems have telephone lines arranged into line groups and made available at each telephone for making outside calls. Your system administrator can tell you how your system is ar ranged. When line groups are available for your use, you may access them for outside calling instead of pressing a line button to select a individual line for use.

If your system has line groups, access them as follows:

lift handset and press TALK (if necessary),

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press button to select intercom (if necessary),

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dial desired line group access code:

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81 through 83 = line groups 2 through 4,

listen for outside dial tone,

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dial desired number.

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9 = line group 1,

Making Calls

3.6 Waiting For ALine (Queuing)

If all the lines in a line group are busy, you can place your tele phone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line.

To queue for a line group,

lift handset and press TALK (if necessary),

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press button to select intercom (if necessary),

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dial the desired line group access code,

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hear busy tone,

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dial S 8.

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If you have line appearance for a particular line and wish to queue for it,

note the busy status light (LED),

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lift handset,

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press HOLD,

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press line button.

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When line group is free, your telephone sounds several short ring bursts. When you hear this,

lift handset, hear dial tone, and place call.

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To cancel line group queuing,

lift handset and press TALK (if necessary),

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press button to select intercom (if necessary),

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dial # 8 and hang up.

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Making Calls

3.7 Making Intercom Calls

You can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you have previously programmed. There are two methods for making an intercom call. One causes the called telephone to ring. The other causes your voice to sound out at the called telephone. Your installer can set the system to deliver either tone-first or voice-first calling, although all systems have tone-first as the default condition.

Keep in mind that whatever the system setting, a called party can set a voice announce block condition at his or her tele phone to prevent all voice announce calls. Furthermore, if he or she blocks voice announce, the system also blocks SOHVA calls .

(The following instructions assume a tone-first default setting. Any user can change a call to voice announce signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the preprogrammed DSS button again.)

To manually cause the other telephone to ring (tone calling),

lift handset and press TALK (if necessary),

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press button to select intercom (if necessary),

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dial extension number (called telephone will ring).

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To tone call automatically,

lift handset,

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press preprogrammed DSS button (called telephone will

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ring).

Making Calls

(The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call sim ply by pressing the INTERCOM button again after dialing the extension number or by pressing the preprogrammed DSS but ton again.)

To voice announce manually,

lift handset and press TALK (if necessary),

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press button to select intercom (if necessary),

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dial extension number,

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peak your announcement.

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To voice announce automatically,

lift handset,

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press preprogrammed DSS button,

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speak your announcement.

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