Comdial 7700S, 7714X, 7714S User Manual
DXP
Digital Communications System
System User’s Guide
For DigiTech Telephones
(Attendant Supplement)
CCOMDIAL
This user’s guide is applicable for the
following telephone models:
77OOS-** Rev A through H
7714S-** Rev A through H
7714X-** Rev A through H
Table Of Contents
Using This Supplement
.............................
1
Programming The Attendant Features
................ 2
Creating The LCD Messages
....................... 2
Line Disable Programming
........................ 6
Naming The System Telephones
.................... 8
Naming The Telephone Lines
.....................
12
SettingTbeNigbtTransferOfRingingMode..
.......
16
Setting The System Clock
........................ 17
Storing The System Speed Dial Numbers
............ 18
Transferring The Attendant Functions
To The Alternate Attendant Telephone
............
21
Using Special Attendant Buttons
.................... 22
Special Attendant Button Operations
...............
22
Understanding The LCD Displays
................... 26
Glossary Of Terms
................................
29
. . .
III
Using This Supplement
Using This Supplement
To help you use your attendant’s telephone to its fullest capacity, this’
supplement to the system user’s guide describes the attendant’s
telephone and tells you how to use it.
You can program special features on your telephone that arc unique to
attendant station operation. The instructions for programming these features and special attendant buttons are included in the sections titled
l
Programming The Attendant Features
l
Using The Special Attendant Buttons
For your convenience, a display summary and a glossary of terms are
included in the back of this supplement.
The operation sections of the accompanying user’s guide define often-
used features and provide instructions for their use. Please refer to the
following sections of the user’s guide for more information about your
telephone’s basic functions:
l
Knowing Your Telephone
l
Understanding What The Lights Mean
l
Using Your Telephone To Answer Calls
l
Using Your Telephone To Make Calls
l
Using Your Telephone To Place Calls On Hold
l
Using Your Telephone To Transfer Calls To Another Telephone
@ Using Your Telephone For Conferencing Telephones Together
l
Using The Other Telephone Features
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Sending And Receiving Non-Verbal Messages
l
Programming Your Telephone
l
Understanding the LCD Displays
l
Using Your Quick Reference Guide
Programming The Attsndan t Features
Creating The LCD Messages
System users send and receive non-verbal messages for display on
LCD speakerphones. Users send these messages so that callers will
know their status when they call and get no answer. Or they use a mes-
sage to respond to a secure off-hook voice announcement, LCD messages are either those that the DXP system provides or those that you
create. The system provides five messages; you can add an additional
25 customized messages. This makes a total of 30 messages available
for use. You can store customized messages in place of the default messages if you wish, thus increasing the number of custom messages avail-
able. Distribute a list of these LCD messages to the system users for
their reference.
To stem the LCD messages, proceed as follows:
write your messages on the chart on page 7 1 (each message can
have up to 16 characters),
use the letter code table (on page 70) to assign a number to each
letter,
write these numbers on the chart line beside the message letters.
press ITCM,
dial4#0*12,
dial a message location number (01 - 30).
dial # to clear current message,
compose your messages by dialing the two-digit codes that relate
to the letters,
dial # to save message,
dial next location number, # to clear it, two-digit codes for the
message, and +# to save,
repeat previous step until all messages arc stored,
press SPKR to end.
Example: Create a message that will mad as “TAKE MESSAGE” and
program it into message location number 3.
- press ITCM, dial f # 0 +# 12,
- dialO3#,
- dial 81,21,52,32 12 61,32,73,73,21,41,32
TAKE
space
ME S SAGE
- dial t, and press SPKR to end.
2
Programming The Attendant Features
Take Message
I
r
Y
u
- ITCM
Button
Conhued on
the fdlowing page . . .
3
Programming The Attendant Features
Letter Code Table
Programming The Attendant Features
LCD Message List
Programming The Attendant Features
Line Disable Programming
You can disable a line and make it unavailable for system use if it becomes unusable for some reason.
Disable a line as follows:
l
press ITCM,
l
dial+##OO32,
l
dial l# - 99#, 001 - 128 forliaes 1 - 128,
NOTE: If the desired line code is less than three digits, dial # once qfter you dial
the code. For example, dial I# for line I or 19# for line 19.
l
press # to disable line (LCD speakerphone displays show a $ to
indicate a disabled line),
l
press SPKR to end.
To m-enable line,
l
repeat the previous procedure,
Programming The Attendant Features
r0 - 9
’ - ’
‘ITCM
Button
rluyrarrrr~~~~~~ I IIU nrrenuanr reawres
Naming The System Telephones
You can assign either a personal name or a group name to each system
telephone. This name can be up to seven letters in length and will show
up in the user’s display and/or in the called party’s display. Typical
names could be SRVC, MKTG 1, K SMlTH.
Name the system telephones as follows:
Use letter code table to compose names for all telephones requiring them (up to seven letters per name is allowed),
press ITCM,
dial+##OO53,
select telephone to be named by dialing the extension number
(dial number plus # if extension number is less than four digits),
dial # to any clear current entry,
dial two-digit codes that correspond to letters in name,
dial # to save name,
dial next extension number (plus # if less than four digits), dial #
to clear current entry, dial codes for letters, dial # to save,
repeat previous step until all telephones are named,
press SPKR to end.
Programming The Attendant Features
SPKR w
Button
J
4
I
i
continued on the following page . . .
9
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