Comdial 7701X, 2101N User Manual

DXP, DXP

Plus,

andFXSeries

Digital Communications System

Single-Line Proprietary Telephone

Station User’s Guide

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This user guide is applicable for both the DigiTech model 7701X-

and Impression

model 2101N-** single-line proprietary telephones when used with the following digital communications systems:

DXP with Software Revision 9C DXP or DXP Plus with Software Revision

11A and later

FX Series with Software Revision 12A and

later

Comdial strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated.

Comdial disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publication to the contrary, Comdial makes no representation herein as to the compatibility of features.



2/12/97

GCA70-227 Contents

Contents

1 IntroducingtheTelephone................ 1-1

1.1 Introducing this Guide........................................1-1

1.2 Getting a Dial Tone.............................................1-1

1.3 Understanding the Message WaitingLight ....... 1-2

1.4 Introducing the DigiTech Model 7701X ............1-2

1.5 Introducing the Impression Model 2101N .........1-3

2 AnsweringCalls......................... 2-1

2.1 Answering Calls Ringing at YourStation...........2-1

2.2 Answering Calls Ringing at Another Station.....2-1

2.3 Answering Night Calls ....................................... 2-1

2.4 Answering Subdued Off-Hook Voice

Announcement (SOHVA)...................................2-2

3 MakingCalls...........................3-1

3.1 Making Calls.......................................................3-1

3.2 Using Automatic Call-Back................................3-3

3.3 Using Call Waiting..............................................3-4

4 HoldingCalls...........................4–1

4.1 Using Call Holding.............................................4-1

4.2 Using the Recall/Flash........................................4-3

5 TransferringOutsideCalls................5-1

5.1 Making a Screened Transfer...............................5-1

5.2 Making an Unscreened Transfer.........................5-1

5.3 Making a Hot Transfer........................................5-2

5.4 Returning to Outside Call...................................5-2

6 Conferencing Stations Together. . . . . . . . . . . . 6-1

6.1 Conferencing (DigiTech Model) ........................6-1

6.2 Conferencing (Impression Model) ..................... 6-1

SLPS Station User's Guide – iii

Contents GCA70-227

7 UsingtheOtherFeatures................. 7-1

7.1 Using Call Forwarding........................................ 7-1

7.2 Making a Paging Announcement........................7-2

7.3 Switching the Dialing Mode...............................7-3

7.4 Programming YourTelephone ............................7-3

7.5 Setting Your Personal Ringing Tones.................7-4

7.6 Setting The Do Not Disturb................................7-4

8 UsingtheMessagingFeatures............. 8-1

8-1. Controlling the Message Waiting Light..............8-1

8.2 Receiving Messages............................................8-2

8.3 Using LCD Messaging .......................................8-2

PublicationIndex .......................... I-1

Appendix A (Quick Reference Guide). . . . . . . . . A-1

iv – SLPS Station User's Guide

GCA70-227 Introducing the Telephone

Introducingthe Telephone

1.1 Intoducing this Guide

This guide is intended to be used with either the DigiTech model 7701X or the Impression model 2101N telephone. Both of these models are single-line proprietary telephones with very few differences between them. The instructions in this guide, unless otherwise noted, apply equally to both of these models.

This guide describes how to use all of the functions of your new telephone and serves as a quick reference guide as well.

1.2 Getting a Dial Tone

Your telephone is probably arranged to provide an intercom dial tone when the handset is lifted. This arrangement is known as “prime intercom.” It may, however, be arranged to provide outside line dial tone instead. This arrangement is known as “prime line automatic” or “idle line preference.” The instructions included herein are written for telephones with “prime intercom.” This means that you can dial the system feature codes as soon as you lift the handset. If your telephone is arranged otherwise, you must obtain intercom dial tone before you can dial the various feature codes. Depending on which telephone model you have, you do this as follows:

For the DigiTech Model 7701X, press the TAP button after you hear the outside dial tone.

For the Impression Model 2101N, press the INTERCOM button after you hear the outside dial tone.

SLPS Station User's Guide 1–1

Introducing the Telephone GCA70-227

1.3 Understanding the Message Waiting Light

Your telephone has a message waiting light. On the DigiTech Model 7701X, this light is located under the dial pad. On the Impression Model 2101N, it is located adjacent to the HOLD button. Different activities are indicated by different flash rates of the message waiting light. These flash rates are described below:

INDICATION ACTIVITY

Continuous flutter Message waiting Flutter with off periods Auto set relocation

1.4 Introducing the DigiTech Model 7701X

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HANDSET

DigiTech Model 7701X Telephone

1–2 SLPS Station User's Guide

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MESSAGE WAITING LIGHT

GCA70-227 Introducing the Telephone

1.5 Introducing the Impression Model 2101N

HANDSET

TRANSFER/ CONFERENCE BUTTON

MESSAGE WAITING LIGHT

Impression Model 2101N Telephone

TAP BUTTON

HOLD BUTTON

SLPS Station User's Guide 1–3

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INTERCOM BUTTON

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GCA70-227 Answering Calls

Answering Calls

2.1 Answering Calls Ringing at Your Station

• To answer a call,

1. Lift handset.

2.2 Answering Calls Ringing at Another Station

• To answer a call that is ringing at a particular station (call

pickup),

1. Lift handset.

2. Dial ✳ 4 plus extension number of ringing telephone.

• To answer a call that is ringing at any station,

1. Lift handset.

2. Dial #4.

2.3 Answering Night Calls

• To answer a line call with the system in night mode,

1. Hear ringing (loud ringer, night transfer station, etc.).

2. Lift handset.

3. Dial 65 through 68 to select ringing zone (1–4) where the bell

is located, or dial 69 to answer any ringing zone.

4. Answer call.

SLPS Station User's Guide 2–1

Answering Calls GCA70-227

2.4 Answering A Subdued Off-Hook Voice Announcement (SOHVA)

The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHVA). If so, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear.

NOTE: While off-hook on an outside call, you will hear several quick

tone bursts followed by an announcement delivered to your ear through the handset; however, you will not be able to reply to the SOHVA caller.

• To block SOHVA,

1. Lift handset and listen for intercom dial tone.

2. Dial ✳ 2.

• To remove block,

1. Lift handset and listen for intercom dial tone.

2. Dial #2.

2–2 SLPS Station User's Guide

GCA70-227 Making Calls

Making Calls

3.1 Making Calls

• To make a call using prime intercom (your telephone must be

arranged for prime intercom),

1. Lift handset and listen for intercom dial tone.

2. Dial station number or intercom feature code.

• To access outside line using line group feature,

1. Lift handset and listen for intercom dial tone.

2. Dial line group access code,

9 =group1, 80 through 89 = line groups 2 through 11, 60 through 64 = line groups 12 through 16.

3. Listen for outside dial tone.

4. Dial number.

• To queue for a busy line group,

1. Lift handset and listen for intercom dial tone.

2. Dial line group access code (9, 80–89,or60–64).

3. Hear busy tone.

4. Dial ✳ 6.

5. Hang up handset.

• To answer queuing ring-back,

1. After hearing short ring burst, lift handset and hear dial tone for line.

SLPS Station User's Guide 3–1

Making Calls GCA70-227

• To cancel queuing,

1. Lift handset and hear intercom dial tone.

2. Dial #6.

3. Hang up handset.

• To make a call using prime line or idle line preference (your

telephone must be arranged for prime line or idle line preference),

1. Lift handset and listen for outside line dial tone.

2. Dial outside number.

• To access intercom line,

1. Lift handset and listen for outside line dial tone.

2. Press HOLD.

3. Press TAP.

4. Listen for intercom dial tone.

5. Dial station number or intercom feature code.

• To dial personal speed dial numbers,

1. Lift handset and listen for intercom dial tone.

2. Dial trunk access code and listen for outside dial tone.

3. Press TAP button.

4. Press desired dial pad button 1-0. Call will dial automatically.

• To dial system speed dial numbers,

1. Lift handset and listen for intercom dial tone.

2. Dial line access code and listen for outside dial tone.

3. Press TAP button, then ✳ .

4. Dial desired code (100-599). Call will dial automatically.

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