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COMDIAL
Executech
Hybrid/Key System
Attendant’s Guide
For use with the following hybrid/key system models:
e 1432 series
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22xx series
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CONTENTS
For this operation...
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
DSSlBLF CONSOLE OPERATION
Transfer call to an idle station
Transfer call to a busy station
Transfer call to station without line appearance
Unscreened transfer
All-call paging
ATTENDANT STATION OPERATION
Setting the system clock
Auto wake-up
Outgoing call control
Message waiting control
System speed dial
Night transfer
Programming Of Call Messaging Displays
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The DSS/BLF Console complements an Executech II multiline
telephone by providing a more efficient means of completing a high
volume of calls. The Console offers a station select key and a status
lamp (LED) for each monitored telephone.
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The station select keys provide Direct Station Selection
(DSS) via the system intercom.
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The LEDs, arranged as a Busy Lamp Field (BLF), indicate
station status.
The Attendant Station provides certain system operating features that
are not available for use from other system stations.
When the attendant station, with the special operating features, is paired
with the DSS/BLF Console, a convenient attendant position is created.
This publication provides DSS/BLF console operating instructions. It
also provides instructions for operating the special features available
only to the attendant station. Instructions for operating the features
available to all system stations are provided in the station user’s guide.
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DSS/BLF CONSOLE OPERATION
The BLF lights that are adjacent to the DSS keys indicate the status of
the station available for selection at each of those keys. Status conditions are as follows:
BLF STATUS STATION STATUS
LED Status Station Status
Light Off
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Station Idle
Light Flashing
Station calling you on intercom line
Light On Steady Station busy
Station in do not disturb mode
Light Winks
Light Flutters
Message waiting reminder
Station has left attendant a
call-back message
Transfer Call To An Idle Station
If BLF indicates station is idle,
. Press DSS key on console corresponding to station to be
called. (Outside call will be placed on hold.)
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Announce call and line number.
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Hang up handset or answer another call.
Nofe: If voice blocking is enabled at station, tone signalling will occur automatically.
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Transfer Call To A Busy Station
If BLF shows station is busy (steady on), station can be signalled with
subdued ringing:
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Press that station’s DSS key. (Outside call will be placed on
hold.)
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Wait for station to answer. (Station user can dispose of his
call and answer this intercom call.)
If station answers,
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Announce call and line number.
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Hang up handset or answer another call.
If station does not answer,
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Press flashing line key or press RECALL key to return to out-
side call.
Transfer Call To Station Without Line Appearance
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Press DSS key. (Outside call will be placed on hold.)
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Announce call and ask station user to pick up his handset.
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Press RECALL key. (Station immediately has call.)
* Hang up handset.
Unscreened Transfer (Transferring a call without
announcing it.)
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Press DSS key. (Outside call will be placed on hold.)
0 Press RECALL key.
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Hang up handset. (Call begins ringing at called station. Call
will re-ring at transferring station if not answered within 20
seconds.)
All-Call Paging
0 Lift handset.
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Press console ALL-CALL key. (A paging path to idle stations
is enabled.)
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Announce your message.
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Hang up handset.
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ATTENDANT STATION OPERATION
Setting The System Clock
To set the clock/calendar,
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Press ITCM.
0 Dial +++ # .
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Dial clock date (xx xx xx xx xx).
(YEAR-MONTH-DAY-HOUR-MINUTE)
Clock date will be printed if data printer is present.
Note: Values less than 10 must be dialed as Ox. Hours
must be expressed in 24-hour format.
To set the clock,
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Press ITCM % # .
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Dial new hour digits.
0 Dial new minutes digits.
0 Press # .
Note: New clock date will be printed if data printer is
present.
To obtain a printing of the current clock date,
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Press ITCM + # # .
Auto Wake-Up
To activate,
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Press ITCM.
0 Dial % 1.
0 Dial station number.
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Dial wake-up time. (four digits 0000-2359).
To cancel,
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Press ITCM 4+ 1.
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Dial station number.
0 Dial 9999.
To obtain verification printout,
o Press tTCM % 2.
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Dial station number.
Note: Station number and wakeup time will be printed if
data printer is provided with system.
Outgoing Call Control
To disable trunk access to a Single-Line Keyset,
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Press ITCM.
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Dial ++ 3.
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Dial station number.
To re-enable trunk access,
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Press
ITCM.
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Dial ++ 4.
0 Dial station number.
Message Waiting Control
To turn on MW light,
0 Press ITCM.
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Dial 42.
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Dial station number. (The MW light of called station will flash.)
To turn off MW light,
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Press ITCM.
0 Dial 43.
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Dial station number. (The MW light of called station will turn
off.)
To turn off MW light while delivering message,
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Press
HOLD.
System Speed Dial
To program numbers,
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Press
ITCM.
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Press X. Tone will stop.
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Press
SAVE.
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Press desired keys to identify location
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Listen for fast tone burst.
Listen for tone.
(10-59).
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e Press 1-4 for line group (if available), or press line key for
line.
-or-
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Press Cl for none. (System will pick prime line or last line
used.)
0 Dial the number to be stored. (Up to thirty-two digits.)
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Press HOLD to store pause (if required).
e Press RECALL to store flash (if required).
e Press SAVE and repeat procedure from that point for each
number to be stored.
e Press MONITOR key to end programming.
Night Transfer
To activate,
0 Press ITCM. Listen for tone.
B Press # . (Tone will stop and ITCM light will flutter.)
To cancel,
8 Press lTCM # . (ITCM light will extinguish.)
Programming Of Call Messaging Displays
Custom messages can be created and programmed from the attendant
station for display at LCD Speakerphones. The call messaging display
messages can be enabled from any station in the system.
To program messages,
a Press ITCM key.
0 Dial 57.
Q Dial the message location (1 - 0)
0 Enter two-digit character code from Table 1 and press # .
Repeat as required to completely form message (16 charac-
ters maximum).
For example, dialing 23#63#61#31#43#21#53 programs the
word COMDIAL as a call messaging display for system use.
Q Press SAVE then dial next message location and message
code.
-or-
? Press Fv’KN~TCR to end programming.
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Table 1. Custom Messages
Custom call messaging displays of up to sixteen characters per message can be formed by dialing codes from this chart for allowed charac-
ters,
Y
Z
Changepage3BQ
93
13
Y
Z
96
16
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Application Note: The operations covered in this manual reflect the latest KSU software revisions.
When using this manual to operate a station connected to a KSU with an earlier software release.
there may be conflicting feature operations. Contact your equipment supplier for additional information.
This manual has been developed by Comdial Corporation (the”Company”) and is intended for the
use of its customers and service personnel. The information in this manual is subject to change
without notice. While every effort has been made to eliminate errors. the Corqxny disclaims
liability for any difficulties arising from the interpretation of the information contained herein.
The information contained herein does not purport to cover all details or variations in equipment
nor to provide for every possible contingency to be met in connection with installation, operation,
or maintenance. Should further information be desired. or should particular problems arise which
are not covered sufficiently for the purchaser’s ~)urwses. contact Con-dial. Dealer Suo~ort Services, Charlottesville. Virginia 22906
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Change page 9 3039
COMDIAL
Charlottesville, VA 22906
csNl)- 04 t -
GCA 70-066.03
June, 1988
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