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Wireless Gateway 2
Model Numbers: DPC3939, TC8707C
Quick Start Guide
Wireless Gateway 2
Wi-Fi
Devices
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About the Wireless Gateway 2 (Model Numbers: DPC3939, TC8707C)
The Wireless Gateway 2 is an all-in-one product that connects XFINITY Internet,
XFINITY Voice, and home networking. It provides wired and Wi-Fi connectivity, so
there’s no need for a separate router.
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Dual-Band Wi-Fi 2.4 & 5 GHz
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Parental Controls
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Firewall
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Port Forwarding & Blocking
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Wi-Fi Protected Setup (WPS)
Learn how Wi-Fi and
5 GHz
works in your home.
Check out p. 6.
This Quick Start Guide will help you:
Step 1. Find Your Default Wireless Network Info
Step 2. Connect Your Wi-Fi Devices
Step 3. Log In and Secure the Admin Tool
Step 1. Find Your Default Wireless Network Info
A. Lift the Wireless Gateway 2
to view the bottom panel.
On the bottom panel label, find
the two Network Names (SSIDs)
and the one Network Key
(Password). The case-sensitive
password is the same for both
Network Names (SSIDs).
B. Write down your
information.
In the lines below, write
down your wireless network
information for future reference.
Wireless “Network Name (SSID 1)” for 2.4 GHz Wi-Fi Band (Example: HOME-XXXX-2.4)
Wireless “Network Name (SSID 2)” for 5 GHz Wi-Fi Band (Example: HOME-XXXX-5)
Wireless “Network Key (Password)” Same for both bands (case-sensitive)
Wireless
Network Names
(SSIDs)
Wireless
Network Key
(Password)
Gateway’s
Bottom Panel
Note: The default Network Names (SSIDs) and Network Key (Password) are unique to your Wireless Gateway. If
you’d like to change them, see p. 5. We recommend changing the Network Key (Password).
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Step 2. Connect Your Wi-Fi Devices
Now that you have your wireless network information, you’re ready to connect your
Wi-Fi devices (laptops, tablets, mobile devices) to the Wireless Gateway 2.
Follow the steps below for each Wi-Fi device you want to connect to your home
network.
For the best experience from the Wireless Gateway 2, connect to both 2.4 and
5 GHz networks, if your Wi-Fi device supports both networks (p. 6). If it does not,
only connect to the 2.4 GHz network.
A. Go to the Wi-Fi Settings on your Wi-Fi device and ensure
Wi-Fi is turned on.
Directions to access the Wi-Fi settings for popular operating systems are below. If
your operating system is not listed, refer to the manufacturer’s guides.
Windows
On your Windows
®
Desktop,
click the Wireless Network icon.
Android
From the Apps screen, tap the
Settings icon. Tap Wireless &
Networks, then Wi-Fi Settings.
Apple Mac OS X
On your Mac
®
Desktop, click
the Wi-Fiicon.
Apple iOS
(iPad, iPhone, iPod Touch…)
From the Home Screen, tap the
Settings icon. Tap the Wi-Fi icon.
B. Select the 2.4 GHz Network Name
(SSID) on your Wi-Fi device .
Under the Wi-Fi settings, the list of available
networks should appear. Select your home
network (such as Home-XXXX-2.4) from
Step1.
C. Enter the Network Key (Password) on
your Wi-Fi device .
When prompted, enter the case-sensitive
Network Key (Password) from Step 1. Tap the
confirmation button—usually labeled Join,
Connect, or OK.
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