Comcast Digital Transport Adapter User Manual

Download

Page 1

Digital Transport Adapter Easy Setup Guide

What’s included in this Install Kit?

Digital Transport Adapter (DTA)

You’ll be connecting the DTA to the

cable wall outlet and to your TV

(or TV and VCR).

Note: Each TV will need to be connected to

a Comcast DTA or a Comcast Digital Cable

Box, but not both.

3-Foot

Coax Cable

Power Cord

Remote Control

In order to operate the DTA you

must use the remote control

included with this kit.

Programming instructions for the

remote control are included

in this guide.

2 AA

Batteries

Remote Control Signal

Receiver

If you prefer to hide the DTA behind

your TV, you will need to connect

this to your DTA so your new

remote control can send

signals to it.

Adhesive Fasteners

Use these if you want to stick

the DTA to your TV.

Note: Please be careful. We

can’t be responsible for any

damage done to any surface

you stick these to.

Page 2

Installation and Activation Steps: TV

Connect the DTA to

the Cable Outlet

Locate the cable that currently runs from the cable wall outlet

to the back of your TV. Leave one

end of the cable connected to

the wall, but disconnect the other

end from the back of your TV.

Reconnect this end of the cable

to the “Cable In” input on the

back of the DTA.

DTA to the TV

Find the 3-foot coax cable

included in this kit. Connect one

end of the cable to the “To TV”

input on the back of the DTA.

Connect the other end to the

“Cable In/RF In” input on the

back of your TV.

Power Up Activate Connect the

Plug the round end of the power

cord into the “Power” input on

the back of the DTA.

Plug the other end into a live

power outlet or surge protector.

Set the Channel

Turn on your TV and tune it to

channel 3.

Set the switch on the back of the

DTA to channel 3.

Note: Some parts of the country

use channel 4. If you do not have a picture after completing the activation, you may need to

switch both your TV and the DTA

to channel 4.

If you received more than one

Comcast device, you must connect

all of them before activating.

Ensure your remote control has

been programmed for your TV.

Note: See the “Using Your Remote

Control” panel for programming

steps.

To complete your activation

you will need your account

information and the serial

number of each device you

are activating. You may have

written this information down.

You have two choices for activating

your service.

visit us at

www.comcast.com/digitalnow

Conrm

Your Service

After completing Step 5, wait a few

minutes.

Make sure your TV is on.

Conﬁrm that the DTA is connected

to the power outlet and that the

light on the front is solid

(not blinking).

Using the remote control to operate

your DTA, scroll through your

channels and make sure they are

all working.

Note: If the light is blinking, or

your channels are not showing up,

turn to the Troubleshooting section

of this guide.

call our automated activation

line at 1-888-634-4434

Page 3

Installation and Activation Steps: TV + VCR

Connect the DTA to

the Cable Outlet

Locate the cable that currently runs from the cable wall outlet

to the back of your VCR (or other

recording device). Leave one end

of the cable connected to the

wall, but disconnect the other

end from the back of your VCR.

Reconnect this end of the cable

to the “Cable In” input on the

back of the DTA.

DTA to the VCR

Find the 3-foot coax cable

included in this kit. Connect one

end of the cable to the “To TV”

input on the back of the DTA.

Connect the other end to the

“Cable In/RF In” input on the

back of your VCR.

Power Up Activate Connect the

Plug the round end of the power

cord into the “Power” input on

the back of the DTA.

Plug the other end into a live

power outlet or surge protector.

Set the Channel

Turn on your TV and tune it to

channel 3.

Set the switch on the back of the

DTA to channel 3.

Note: Some parts of the country

use channel 4. If you do not have a picture after completing the activation, you may need to

switch both your TV and the DTA

to channel 4.

If you received more than one

Comcast device, you must connect

all of them before activating.

Ensure your remote control has

been programmed for your TV.

Note: See the “Using Your Remote

Control” panel for programming

steps.

To complete your activation

you will need your account

information and the serial

number of each device you

are activating. You may have

written this information down.

You have two choices for activating

your service.

visit us at

www.comcast.com/digitalnow

Conrm

Your Service

After completing Step 5, wait a few

minutes.

Make sure your TV is on.

Conﬁrm that the DTA is connected

to the power outlet and that the

light on the front is solid

(not blinking).

Using the remote control to operate

your DTA, scroll through your

channels and make sure they are

all working.

Note: If the light is blinking, or

your channels are not showing up,

turn to the Troubleshooting section

of this guide.

call our automated activation

line at 1-888-634-4434

Page 4

Troubleshooting Using Your Remote Control

To program the remote to control your TV’s power and volume, do the following:

1. Turn on your TV.

2. Press and hold “Set” until the red light on the

remote blinks twice. Release “Set.”

3. Enter 9 - 9 - 1. The red light on the remote will blink

twice.

4. Point the remote at the TV and press ”CH +” one or

more times until the TV turns off.

Note: You may need to press “CH +” numerous times.

5. Press “Set” once to lock in the code. The red light on

the remote will blink twice.

6. Press Power to turn your TV on.

If you need more help, please refer to the programming

guide included with the remote.

To control the volume, press and hold the volume up “Vol +” or volume down button “Vol -”. To change the channel, press the channel up “CH +” or channel down “CH -” button, or press the channel number and enter.

Using the Remote Control Signal Receiver

IF THE REMOTE CONTROL DOES NOT WORK:

• Make sure the batteries are inserted correctly.

• Make sure your remote can ”see”the front of the DTA (or the front

of the Remote Control Signal Receiver).

• If you are using the Remote Control Signal Receiver, make sure it is

connected ﬁrmly to the DTA.

IF THERE IS NO LIGHT ILLUMINATED ON THE FRONT OF THE DTA:

• Make sure the power cord is attached to the DTA and plugged into

a live electrical outlet.

IF THERE IS NO PICTURE ON THE TV AND THE LIGHT ON THE DTA IS BLINKING:

• Make sure you have contacted Comcast to activate the DTA, as

described in Step 5.

• Wait a few minutes. If the light is still blinking, call Comcast at

1-888-634-4434.

IF THERE IS NO PICTURE ON THE TV AND THE LIGHT ON THE DTA IS SOLID:

• Make sure the TV and DTA are both set to the same channel

(both 3, or both 4).

• Try switching the TV and DTA to the other channel (3 or 4).

• If you’re also connected to a VCR, make sure the VCR is turned on.

• Make sure the DTA is connected directly to the cable outlet

in your wall.

• Make sure all the cables are ﬁrmly connected.

SET

VOL

LANG

IF THE AUDIO IS IN A LANGUAGE YOU DON’T EXPECT TO HEAR:

• You may have accidently changed it to an alternate language

option. Press the “LANG” button on your remote control one or two times.

IF YOU NEED ADDITIONAL SUPPORT, GO TO WWW.COMCAST.COM/DIGITALNOW OR CALL 1-888-634-4434

If you want to hide the DTA behind the TV, or if the DTA will not reach the front of the TV, you can hide it and use the Remote Control Signal Receiver. Plug the smaller end of the Remote Control Signal Receiver into the “IR In” port on the back of the DTA. Position the other end of the Remote Control Signal Receiver where it can be seen from the front of the TV.