Colortrac SmartLF Scan! 24, SmartLF Scan! 36 User Instructions

1

User Instructions

For SmartLF Scan!

Large Format Scanner

Rev. H June 2016

(f/w 1.02)

2

Contents

INSTALLATION

PREPARE AND POWER ON YOUR SCANNER ............................................................. 3

UNDERSTANDING THE SCREEN AND SCANNER CONTROLS ..................................... 4

PROGRESS INDICATOR .............................................................................................. 5

TOP LEVEL OPTIONS.................................................................................................. 5

LOWER LEVEL OPTIONS ............................................................................................ 6

CALIBRATION (ONE-TIME) ........................................................................................ 7

INSTALLING THE SOFTWARE ..................................................................................... 8

CABLE, WIRELESS OR DIRECT LINK NETWORKING .................................................... 9

SCANNING

SCAN TO SCANNER MEMORY ................................................................................. 10

SCAN TO USB MEMORY .......................................................................................... 11

STARTING THE SOFTWARE...................................................................................... 12

SCAN TO COMPUTER .............................................................................................. 13

OPERATOR

TRANSFER ALL SCANS TO USB MEMORY ................................................................ 14

TRANSFER ALL SCANS TO COMPUTER .................................................................... 15

TRANSFER ALL SCANS TO SCANNER MEMORY ....................................................... 16

MAINTENANCE

UPGRADING FIRMWARE ......................................................................................... 17

CLEANING THE SCANNER .................................................................................. 18, 19

CALIBRATE THE SCANNER ....................................................................................... 20

GENERAL

OPERATING TIPS AND TROUBLESHOOTING GUIDE .......................................... 21, 22

DECLARATION OF CONFORMITY ...................................................................... 23, 24

DIAGNOSTIC

DIAGNOSTIC WARNINGS AND ERROR CODES ........................................................ 24

3

Input: 100 - 240V, 50-60Hz

Output: 3.42A at 19V

INSTALLATION

PREPARE AND POWER

ON YOUR SCANNER

4

home

move left

move right

SCAN

accept / OK

scanning / busy light

up one level

eject paper

STOP

scans stored

in scanner

scan to

computer

scan to

scanner

(selected)

scan to USB

memory

set-up

options

options in use

(or defaults )

computer

connection

SCREEN

SCREEN NAVIGATION AND

SCANNER CONTROL

INSTALLATION

UNDERSTANDING THE SCREEN

AND SCANNER CONTROLS

BLUE LED

ORANGE LED

CIRCLING DOTS

POWER ON, NORMAL OPERATION

PAPER TRAY OPEN (MAINTENANCE)

SCANNING OR PROCESSING SCAN DATA

5

INSTALLATION

PROGRESS INDICATOR

MENUS

TOP LEVEL OPTIONS

COLOR MODE (2)

SCAN TO PDF FILE 

SCAN TO JPEG FILE

SCAN TO TIFF FILE

scanning to USB

stick

scanning to

computer

scanning to

scanner

memory

data sent to

USB stick

(updated)

data sent to

computer via

network (updated)

data saved

internally (updated)

free scanner

memory

IP address of

computer

free USB stick

memory

6

DETAIL (6)

SCAN PAPER SIZE (MULTIPLE)

BRIGHTNESS (3)

BLACK POINT (3)

WHITE POINT (3)

MORE SETTINGS (MULTIPLE)

MENUS

LOWER LEVEL OPTIONS

full color mode

grayscale mode

automatic normal picture detail



automatic high picture detail

automatic normal document detail

automatic high document detail

fixed low detail

fixed normal detail

fixed high detail

automatic paper sizing

ISO/DIN PAPER SIZES

ANSI PAPER SIZES

ARCHITECTURAL PAPER SIZES

bright

brighter 

very bright

low black point

medium black point 

high black point

low white point

medium white point 

high white point

move all scans to computer

all scans to USB stick

delete all scans in scanner

current settings to default

restore factory settings

NETWORK

information

update firmware

line calibrate

color calibrate

fixed IP scanner address

automatic scanner IP address

7

2 1 3

INSTALLATION

CALIBRATION (ONE-TIME)

STEPS

Always ensure sensor glass is clean and dry (see maintenance section if you think the glass may be dirty)

1

Note: Calibration target is placed between width markers

2

Insert calibration target into scanner face up, black section first

3

Select settings, color calibration

Calibration target is ejected after calibration

Select settings, line calibration

Calibration target is ejected from the rear when calibration is complete

8

2 4 5

3

6 7 8

1

INSTALLATION

INSTALLING THE SOFTWARE

STEPS

Go to www.colortrac.com/netapp Click the large button. Windows will prompt you to open or save the file. Save the file ‘networkapp.zip’ to your Downloads folder or any another suitable area on your pc

1,2

Double-click the zip folder to reveal the ‘Scan NetApp-Setup’ file. Double-click it to begin the installation

3

Allow changes to be made to your computer by clicking ‘Yes’

4

Choose your preferred language

5

Press Next , then Install and Finish to complete the software installation

6,7,8

9

3

4

1

2

192.168.001.XXX

255.255.255.000

192.168.002.XXX

255.255.255.000

 × 

×

INSTALLATION

CABLE, WIRELESS OR DIRECT

LINK NETWORKING

CONNECTION OPTIONS USING THE NETWORK CABLE (INCLUDED)

Cable Scan! to the same network used by your wired computer. The Scan! is set for DHCP networking by default. Alternatively set a suitable unique STATIC IP address in the scanner in the same network range as your computer and the other devices on the network. Your IT person can help you with this if you are unsure. Duplicate the subnet IP address on Scan! if your office network differs from the default (255.255.255.000).

1

If your computer is connected wirelessly to your office network follow the instructions for 1. and ensure that the scanner is set either DHCP or with a STATIC address compatible with your network.

2

To cable network directly to your computer away from an office network you must set your computer to have a STATIC IP address (your office computers may be already set with STATIC IP addresses). To connect, first change Scan! to STATIC IP adressing then enter a new static IP address ensuring the first nine numbers are the same but the last last three (XXX) are different to your computer’s IP address. Duplicate the subnet IP address on Scan! if your computer differs from the Scan! default of 255.255.255.000.

3

Scan! is not useable across bridged networks. Look for differences in the first three sets of numbers in the IP address.

4

10

SCANNING

SCAN TO SCANNER MEMORY

STEPS

Check scanner memory is not full (8 scans maximum)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Check mode is ‘download to scanner’ (default)

Press scan button

Document will eject automatically after scan is stored

11

SCANNING

SCAN TO USB MEMORY

STEPS

Insert USB flash memory (FAT32, 4-128GB)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Change mode to ‘download to USB flash memory’

Press scan button

Document will eject automatically after scan is transferred

12

1

2

3

4

exit the NetApp

minimise

block other scanners

save grayscale as black and white

scan save folder

shows connection status

SCANNING

STARTING THE SOFTWARE

STEPS

Start Scan! NetApp from the Windows program Colortrac folder or click the desktop icon

1

Browse to the folder you want to store your scans in

2

Toggle lock icon to block other scanners using this app after connection

2

Toggle grayscale / bitonal icon to switch between gray and bitonal

2

Press stop/switch on/insert paper to wake and connect scanner

4

13

SCANNING

SCAN TO COMPUTER

STEPS

Connect to network, check IP protocol (see notes on p.9)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Change mode to ‘download to computer’

Press scan button

Document will eject automatically after scan is transferred

14

OPERATOR

TRANSFER ALL SCANS TO

USB MEMORY

STEPS

Insert USB flash memory (FAT32, 4-128GB)

Note number of scans stored inside scanner (top left of display)

Move to settings, more settings, move scans to USB flash memory

Click OK to transfer scans. Wait for process symbol to clear

Note number of scans stored inside scanner will now be zero

Remove USB flash memory

15

OPERATOR

TRANSFER ALL SCANS TO

COMPUTER

STEPS

Note number of scans stored inside scanner (top left of display)

Scan! must be connected to a computer – see page ‘ SCAN TO COMPUTER (SCAN) ‘

Move to settings, more settings, move scans to computer

Click OK to transfer scans. Wait for process symbol to clear

Note number of scans stored inside scanner will now be zero

16

OPERATOR

DELETE ALL SCANS IN THE

SCANNER MEMORY

STEPS

Note number of scans stored inside scanner (top left of display)

Move to settings, more settings, delete all scans in scanner memory

Note number of scans stored inside scanner will now be zero

17

MAINTENANCE

UPGRADING FIRMWARE

STEPS

Check the latest firmware level for Scan! posted at

www.colortrac.com/support

Switch on Scan! and check fitted firmware level

Obtain an empty USB flash drive of at least 4GB capacity. It is important the drive contains no folder or files.

Using a Windows computer copy the contents of the firmware upgrade zip file to the USB stick. There should be three files only on the USB memory stick to perform the firmware upgrade on the scanner

Insert the USB stick into scanner USB socket

From the upgrade firmware icon press OK. Upgrading takes approx. 20 seconds. Scan! will restart automatically

Now check the firmware has updated

18

2

3

5 4 1

MAINTENANCE

CLEANING THE SCANNER

STEPS

Power off the scanner and remove all connection cables

1

Fold out rear props, lean scanner back then fold out front

2,3,4,5

19

5

1

3

4

2

MAINTENANCE

CLEANING THE SCANNER

STEPS

Push left and right levers downwards to lower the closed tray section

1

Support tray and fold out lower section

2

Identify white paper pressure plate (sprung)

3

Identify sensor glass

4

Periodically inspect and clean 3 and 4 using non-abrasive, non-solvent, lintfree cleaning products if required

5 Allow to dry then close tray (check for blue light when powered back up)

20

2

1

3

MAINTENANCE

CALIBRATE THE SCANNER

STEPS

Always ensure sensor glass is clean and dry (previous section)

1

Note: Calibration target is placed between width markers

2

Insert calibration target into scanner face up, black section first

3

Select settings, color calibration

Calibration target is ejected after calibration

Select settings, line calibration

Calibration target is ejected after calibration

21

GENERAL

OPERATING TIPS

GENERAL

TROUBLE SHOOTING GUIDE

Description Explanation

Blue light flashes for 1 second every 5 seconds

Scanner is in sleep mode. Press SCAN button to wake scanner or insert media

Loaded document suddenly moves through the scanner and is ejected. Light flashes 1 second every 5

Scanner has entered deep power save mode. Place paper on tray then remove it to re-power the scanner

Orange light shows and will not scan

Paper tray is still open and not properly locked at one or both ends. Close paper tray.

When connected to a computer Scan! starts to scan but then sends document through scanner faster than normal

Scan! could not find the computer on the same network. Use

‘information’ in the scanner and ipconfig from the command

prompt at the computer to verify that both devices are identical in the first three frames of the IP address192.168.001.XXX.

Paper size is not detected properly

Scanner glass may be dirty. Inspect and clean if necessary. Note if the glass was dirty at the time a color calibration was carried out a perfectly clean scan glass will not help. Check the scan glass is still clean then color calibrate and try again.

Document is ejected or does not scan properly using automatic paper sizing

Document is wider than the scanner maximum scan width. Rotate document if possible or change to largest manual size (Dsize portrait or E-size portrait).

Scans are not being saved when using the USB stick

The USB flash memory stick may be damaged, worn out of poor quality or incompatible. Change to a different type

Description Explanation / Tip

Dealing with a document that has loaded skewed or is not lying flat on the scanner tray

Do not press Eject or Scan. Instead slightly lower the paper tray towards the maintenance position (p19), remove the document, click the paper tray assembly back up into position and reload

Do not feed a document immediately behind the document still being processed (held but not yet ejected)

Failing to allow the scanner to finish and eject a document causes any following document placed in the scanner to be ejected without being staged ready to be scanned

I find it difficult sometimes to load larger documents squarely into the scanner

Grip the paper at each side 2”/ 50mm in from the leading edge.

With the paper slightly in tension (stretched) rest each hand on

the tray so that the leading edge is parallel and ¼”/ 6mm in front

of the white ruler. Now push the document into the scanner.

Why does the scanner not accept any more than 8 scans when scanning internally to its own memory

SmartLF Scan! will store a maximum of 8 scans inside its internal memory

The processing circle icon seems to continue beyond 1 minute.

Please restart the scanner and try again. If using a memory stick try a different one.

22

Pressing the scan button when using the USB memory stick does not start the scan

Wait 3 to 4 seconds after inserting the USB stick into Scan! before pressing the scan button for the stick to be recognised properly

When using the Scan! NetApp no scans are received into the folder

a) Power cycle the scanner b) Determine the scanner IP address then ping it from the computer e.g. ping 192.168.001.xxx c) Is the NetApp running? d) Is a NetApp running on a different computer and directing the scans somewhere else? e) If b and c are okay uncheck the Scanner Lock checkbox in c or d to reset the lock (required after a firmware upgrade)

Straight lines and diagonal lines in the scan images have very small breaks in them when inspected at high zoom

If the scanner is subjected to strong physical shock or extremes of temperature during storage or shipment the internal optical alignment may be altered very slightly. Use the line calibrate function from the more settings menu and the calibration target to electronically re-align the scanner.

The color of the image is suddenly changing very slightly across the scanner

If the scanner is being used in a room where the temperature is more warm or cold than normal or different to the environment where the scanner was last color calibrated then it may be necessary to recalibrate. Use the color calibrate function from the more settings menu and the calibration target to electronically reset the color in the scanner.

23

Declaration of Conformity

GLOBAL SCANNING SUZHOU CO LTD

#39 DONGJING INDUSTRIAL ZONE, #9 DONGFU RD, SUZHOU INDUSTRIAL PARK, SUZHOU, JIANGSU, 215123 CHINA

Model name: SmartLF Scan! 24, SmartLF Scan! 36 Function: Large Format Scanner Rating voltage: 19V Rating current: 3.42A Power supply: FSP065-REBXX (X=0-9, A-Z or Blank) Approvals applied for: Energy Star, CB, CE, FCC, UL, CuL, VCCI, C-Tick, CCC, BIS, KCC, EAC, BSMI, RoHS, LVD Warning:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

BELOW: Product warning for Class A product written in Japanese (to comply with Japanese certification and approvals.

SmartLF

Scan! 24

SmartLF

Scan! 36

In-the-box

Scan! large format scanner

Tough wheeled carry case

Mains external power supply

Calibration target

RJ45 Ethernet cable

Scan System

Three modes of operation.

TIFF and PDF files are generated inside the scanner. They can be

1 - stored in the scanner for transfer to a PC later

2 - stored directly on a USB stick

3 - transferred via wired Ethernet, direct to a network or PC.

When connected to a PC, additional black and white binary files are available.

SmartLF Scan! is self-contained and only requires a power supply to operate.

Scan software

Scan formats are viewable using native Windows Apps. A small Windows program is supplied to receive live or stored scan files from the

scanner. This is not required for scan to USB stick operation.

Optical Resolution

600 dpi

DocLogic

intelligent image optimisation system

automatically sets dpi of document or photos according to physical size to maximise image quality and reduce file size

Max Scan Width 24” (609.6 mm)

36” (914.4 mm)

Max Image Length

50" (1270mm)

Min Media Width / Thickness

6.2” (160mm) / 0.003” (0.07 mm)

6” (150 mm) / 0.003” (0.07 mm)

Max Media Width / Thickness

26” (660mm) / 0.02” (0.5 mm)

38” (965 mm) / 0.02” (0.5 mm)

Paper sizing (image sizes)

ISO DIN / ARCH / ANSI / automatic width and length

Internal memory

approx. 6 GB or 8 scans

Scan Accuracy

0.2 % +/-1 pixel

SingleSensor digital imaging technology

SingleSensor is a full width straight-line contact image sensor (US patent #8,922,849)

Bi-directional long-life LED light system for optimum object illumination and instant-on scanning capability

Operation modes

scan to internal memory / scan to USB stick (not supplied) / scan to networked computer

Color space

24-bit sRGB and grayscale (plus bitonal using the pc connection)

Scan speeds (maximum at 200 dpi)

4.5 inch/sec (114.3mm/sec) grayscale and 3 in/sec (76.2mm/sec) for color.

Paper Path

Centered, face-up, front entry

Data interfaces

Front: USB2 socket for scan to USB memory stick.

Rear: Ethernet RJ45 GBit for scan to computer over network

Power Requirements External power supply Input: 100~240VAC, 50-60Hz, auto-sensing +/-10%, Output: 3.42A at 19V,

Scanner power consumption: 19.4 W (scanning), 10.2W (standby), 0.05W (sleep). Energy Star qualified

Environment

Operating temperature 10oC – 35oC, Relative Humidity 10% – 90% (non-condensing)

Weight & Dimensions (WxHxD)

Scanner only 11.5 lbs (5.2 kg) / 34.3 x 6.3 x 5 inches (870 x

160 x 126 mm)

Scanner only 15.4 lbs (7 kg) / 46.3 x 6.3 x 5 inches (1175 x 160 x

126 mm)

24

DIAGNOSTIC

ERROR CODES

The scanner may display one of the following error codes if it encounters a problem.

- ERR_INVALID_MODEL, // 1

- ERR_CAL_PARAMS_INVALID, // 2

- ERR_CAL_PARAMS_MISSING, // 3

- ERR_SD_MOUNT, // 4

- ERR_SD_READ, // 5

- ERR_SD_WRITE, // 6

- ERR_SD_FULL, // 7

- ERR_SD_FORMAT, // 8

- ERR_SD_CLOSE, // 9

- ERR_USB_MISSING, // 10

- ERR_USB_MOUNT, // 11

- ERR_USB_CORRUPT, // 12

-ERR_USB_READ, // 13

- ERR_USB_WRITE, // 14

- ERR_USB_FULL, // 15

- ERR_USB_DELETE, // 16

- ERR_USB_CLOSE, // 17

- ERR_ETHERNET_NO_PC, // 18

- ERR_ETHERNET_SCAN, // 19

- ERR_STITCH, // 20

- ERR_NORM, // 21

- ERR_LED, // 22

- ERR_UPDATE, // 23

Scanner incl. case: 22.3 lbs (10.1 kg) / 38.6 x 10.4 x 8.2 inches

(980 x 265 x 208 mm)

Scanner incl. case: 30.9 lbs (14 kg) / 50.4 x 10.4 x 8.2 inches (1280 x

265 x 208 mm)

Host Platform

Windows 10, Windows 8, Windows 7, 32-bit and 64-bit architectures

Certifications

ENERGY STAR qualified, CB, CE, CCC, FCC, UL, RoHS compliant

Warranty

12 months or 30,000 linear scan metres

DIAGNOSTIC

ICON WARNINGS AND ERRORS

MISSING USB STICK

USB STICK FULL

USB NOT COMPATIBLE

CORRUPTED USB STICK

NETWORK NOT FOUND

NETWORK / CONNECTION PROBLEM

CALIBRATE SCANNER NOW

CALIBRATION PROBLEM

INTERNAL MEMORY FULL

INTERNAL MEMORY PROBLEM

SCANNER OPEN / NOT SHUT

INTERNAL TO COMPUTER OK

OPERATION SUCCESSFUL

MEGABYTES SENT

0.0.0.0

COMPUTER MISSING / NETAPP NOT RUNNING

XXX.XXX.XXX.XXX

COMPUTER CONNECTED