COLDTUB Icekube, Icekube Blue, Icepod PLUS, Icepod, POLARPOOL Owner's Manual

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Page 1

COLDTUB™

Owners Manual

Page 2

READ AND

FOLLOW ALL

INSTRUCTIONS

It is important to inform

occasional users of the tub

about the

DANGERS,

WARNINGS,

CAUTIONS

listed in this manual before

they use the tub.

Congratulations!

Your choice of a COLDTUB™ indicates that you are devoted to excellence. The management and staff appreciate your patronage. At COLDTUB™ we believe a good foundation is required to build a superior product, both in design and philosophy. Built in the U.S.A. with the nest materials and advanced technology, COLDTUB™s are made to perform. To safely and effectively make use of your tub, we recommend that you take the time to read this manual before you hook-up and operate the tub. This guide will acquaint you with operating features, hook-up, maintenance and safety procedures, ensuring an enjoyable experience right from the start.

IF YOU REQUIRE ADDITIONAL INFORMATION, PLEASE CONTACT COLDTUB™ TECH SUPPORT.

In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to

prevent unsupervised access to a pool or tub by children under 5 years of age. Your COLDTUB equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit. Your COLDTUB™ Dealer can provide information on which permits may be required.

Table of Contents

CAUTION!

Indicates a situation in

which damage to equip-

ment or

material may occur.

DANGER!

Indicates risk of injury.

WARNING!

Indicates information of

critical importance.

IMPORTANT!

Indicates information of

necessary importance.

1.1 Important Safety Instructions 1

1.2 Warnings 2

1.3 Tub Specications 3

1.4 Hypothermia 3

1.5 Installation Instructions 4

1.6 Equipment Compartment & Wiring Diagram 5

1.7 Electrical Installation Instructions 5

1.8 Startup Procedures 6

1.9 Water Maintenance Quick Reference Card 7

1.10 Venturi 11

1.11 Topside Control Panel 11

1.12 Care and Maintenance 12

1.13 Manual Safety Cover 15

1.14 Water Maintenance 16

1.15 Basic Chemical Safety 17

1.16 Quick Reference Guide 19

1.17 Troubleshooting Tub Problems 22

1.18 WiFi Quick Reference Guide 24

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IMPORTANT!

This manual was written to ensure

the proper use

and installation of

any COLDTUB™.

Any

modications to

the procedures

outlined may

result in your

warranty being

voided.

Please read

this manual to

avoid any

unnecessary

damage to your

tub and

equipment.

1.1 Important Safety Instructions

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY

When installing and using this electrical equipment, basic safety precautions should always be followed, including:

1) WARNING: To reduce the risk of injury, do not permit children to use this product unless they

are closely supervised at all times.

2) DANGER: Risk of accidental drowning. Extreme caution must be exercised to prevent

unauthorized access by children. To avoid accidents, ensure that children cannot use this product unless they are supervised at all times.

3) DANGER: Risk of Injury. The suction ttings in this tub are sized to match the specic water

ow created by the pump. Should the need arise to replace the suction ttings or the pump, be sure that the ow rates are compatible. Never operate the tub if the suction ttings are broken

or missing. Consult your local dealer for assistance in choosing an appropriate replacement

suction tting.

4) DANGER: Risk of electric shock. Install at least 1.5 meters (5 feet), from all metal surfaces.

As an alternative, a tub may be installed within 1.5 meters (5 feet) of metal surfaces if each

metal surface is permanently connected (bonded) by a minimum No. 8 AWG solid (USA) No. 6 AWG stranded (Canada) copper conductor attached to the wire connector on the grounding lug,

inside the equipment compartment on the equipment box.

5) DANGER: Risk of Electric Shock. Do not permit any electrical appliance, such as a light,

telephone, radio, television, etc. within 1.5 meters (5 feet) of a tub.

6) ELECTRICAL SUPPLY: The electrical supply for this product must include a suitable circuit

breaker to open all ungrounded supply conductors. The disconnect must be readily accessible and visible to the tub occupant but installed at least 1.5 meters (5 feet), from the tub water.

7) WARNING To Reduce the Risk of Injury:

a) Before entering the tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as +/-2°C (5°F).

b) The use of alcohol, drugs, or medication before or during cold tub use may lead to unconsciousness with the possibility of drowning.

c) Persons suffering from obesity or a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a COLDTUB™

d) Persons using medication should consult a physician before using a cold tub since some medication may induce drowsiness, while other medication may affect heart rate, blood pressure and circulation.

8) A bonding lug bar is provided on the side of your tub control pack to accommodate ground-

ing of entire tub. To reduce the risk of electric shock, connect the local common bonding grid in the area of the cold tub to these terminals with an insulated or bare copper conductor not

smaller than 8.4 millimeter2.

9) All eld-installed metal components such as rails, ladders, drains or other similar hardware

within 3 meters of the tub shall be bonded to the equipment grounding buss with copper con-

ductors not smaller than 8.4 millimeter2.

10) Use the tub straps and clip tie downs to secure the cover when not in use. This will help

to discourage unsupervised children from entering the tub. There is no representation that the cover, clip tie downs, or actual locks will prevent access to the cold tub.

11) Save these instructions

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1.1 Important Safety Information

WARNING: THIS APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING

CHILDREN) WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY.

WARNING: CHILDREN SHOULD BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY

WITH THE APPLIANCE.

WARNING: CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY CHILDREN

WITHOUT SUPERVISION.

(Continued)

1.2 Warnings

WARNING: CHILDREN SHOULD NOT USE TUB.

WARNING: DO NOT USE TUB UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT

BODY AND HAIR ENTRAPMENT.

WARNING: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE TUB.

WARNING: TO AVOID INJURY, EXERCISE CARE WHEN ENTERING OR EXITING THE TUB.

WARNING: DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF TUB TO

AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING.

WARNING: PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN

BEFORE USING TUB.

WARNING: WATER TEMPERATURE IN EXCESS OF 38°C (100ºF) MAY BE INJURIOUS TO YOUR

HEALTH.

WARNING: BEFORE ENTERING THE TUB, MEASURE THE WATER TEMPERATURE WITH AN

ACCURATE THERMOMETER.

WARNING: PROLONGED IMMERSION IN TUB MAY BE INJURIOUS TO YOUR HEALTH.

WARNING: DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO,

TELEVISION, ETC.) WITHIN 1.5 METERS (5 FEET) OF THIS TUB.

CAUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER’S IN-

STRUCTIONS.

WARNING: THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISK OF FATAL

HYPOTHERMIA IN TUBS.

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1.3 Tub Specications

Model Outside Heater Water Dry Weight Electrical Dimensions Capacity Weight Per M

Icekube 47” x 26”x 34” N/A 250 Gal 200 lbs 171 lbs/ft (on wheels) 946 L 90.7 kg 83 kg/M

Icekube Blue 49” x 34” x 35” N/A 80 Gal 130 lbs 110V / I5Amp 396 L 59 kg

Icepod 29.25” x 59.25” x 40.25” 1125 / 4500 60 Gal 400 lbs 68 lbs/ft 227 L 181 kg 332 kg/M

Icepod PLUS 71” x 30” x 43” 1125 / 4500 100 Gal 450 lbs 110V / I5Amp 379 L 205 kg

POLARPOOL

605 L 300 kg 300 kg/M

POLARPOOL Stretch 1287 L 300 kg 300 kg/M

Icebox 76” x 76” x 30” 1125 / 4500 260 Gal 810 lbs 130 lbs/ft

984 L 367 kg 634 kg/M

Polarplunge

1722 L 431 kg 230V 33A

81” x 71” x 30” 1125 / 4500 160 Gal 670 lbs 80 lbs/ft2 110V / I5Amp

86.5” x 71” x 39” 1125 / 4500 340 Gal 670 lbs 80 lbs/ft2 110V / I5Amp

106” x 77” x 30” 1125 / 4500 455 Gal 959 lbs 110V / I5Amp

Requirement

110V / I5Amp

230V 33A

110V / I5Amp

230V 33A

Iceberg 171.75” x 93” x 50.5” 5500 W 1558 Gal 1550 lbs 132 lbs/ft 5900 L 700 kg 644 kg/M

*Filled weight includes weight of water and maximum recommended number of people in the tub.

Average weight per person = 80 Kg (176 Lbs)

110V / I5Amp

230V 33A

1.4 Hypothermia

Prolonged immersion in cold water may induce hypothermia.

While it is important to keep our bodies properly warm, it is equally important for us to be able to cool down. But in certain environmental conditions our bodies cool down too much. Our temperatures drop too far when they dip into hypothermic internal temperatures of 95 degrees and lower.

There are four main ways that our bodies give off heat and cool themselves: conduction, convection, radiation and evaporation. Each of these processes helps us sustain healthy internal temperatures. They also give us a better understanding of how hypothermia happens.

When someone’s re-warming reactions, like shivering, aren’t enough to overcome the

cooling process, hypothermia can set in. Look for several important signs indicating the different stages of hypothermia.

Mild Hypothermia: shivering, goose bumps, di󰀩culty with complex motor

skills

WARNING!

The use of alcohol or drugs can greatly increase the risk of fatal hypothermia in cold tubs.

Moderate Hypothermia: violent shivering, sluggish, speech problems, di󰀩-

culty with ne motor skills

Severe Hypothermia: rigid muscles, dazed, shivering has stopped, blue

skin, erratic heart beat, unconscious

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Winning is cool™

WARNING!

We recommend that the COLDTUB™ be installed above ground. Consult a licensed building contractor to design or evaluate your custom decking requirements.

1.5 Installation Instructions

SITE PREPARATION

Make sure you ensure the following:

Always put your tub on a structurally sound, LEVEL surface. A lled tub can weigh a great deal.

Make certain that the location you choose can support the weight of your lled tub.

Position equipment compartment which houses all of the electrical components in a place where your will have easy access for periodic tub care and maintenance.

Allow adequate access to all other access panels for service.

OUTDOOR GROUND LEVEL INSTALLATION

No matter where you install your new tub, it’s important that you have a solid foundation for support.

If using patio stones, they should be at least two inches thick and twelve inches square. Even with stones in place, the tub will possibly settle and become uneven, and may require re-leveling over time.

Deck Installation

To be certain your deck can support your tub, you must know the deck’s maximum load capacity. Consult a qualied building contractor or structural engineer. To nd your tub refer to the Tub Specication chart. This weight per square foot must not exceed the structure’s rated capacity, or

serious structural damage could result.

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1.6 Equipment Compartment and Wiring Diagram

WARNING!

All electrical hookups ( except where cords with

built in GFCI

are supplied by COLDTUB™ must be performed by a licensed electrition!

1.7 Electrical Installation Instructions

WARNING!

Do not turn on power to the

tub until the tub is lled to the

required level. Running the pump without water could cause immediate damage and void your warranty!

IMPORTANT: Should you ever nd the need to relocate your COLDTUB™, it is

essential that you understand and apply these installation requirements. Your ColdTub has been carefully engineered to provide maximum safety against electric shock. Remember, connecting the tub to an improperly wired circuit will negate many of its safety features.

COLDTUB™ MUST BE WIRED IN ACCORDANCE WITH ALL APPLICABLE LOCAL ELECTRICAL CODES. ALL ELECTRICAL

WORK SHOULD BE DONE BY AN EXPERIENCED, LICENSED ELECTRICIAN AND APPROVED BY A LOCAL BUILDING/ELECTRICAL INSPECTION AUTHORITY. WE RECOMMEND THE USE OF APPROPRIATE ELECTRICAL CONDUIT, FITTINGS AND WIRE FOR ALL CIRCUITS.

WARNING: Removing or bypassing any Ground Fault Circuit Interrupter breaker will result in an unsafe tub and will void the tub’s

warranty.

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Winning is cool™

CAUTION!

Do not turn on power to the tub until it

is lled to the required level. Running

the pump without water could cause

1.8 Startup

immediate damage and void your warranty!

Procedures

IMPORTANT: YOUR COLDTUB™ HAS BEEN THOROUGHLY TESTED DURING THE MANUFACTURING

PROCESS TO ENSURE RELIABILITY AND LONG-TERM CUSTOMER SATISFACTION.

BEFORE FILLING THE TUB, WIPE THE SHELL CLEAN WITH A SOFT RAG.

The following instructions must be followed exactly to ensure a successful start-up or rell.

1) Ensure the electrical connections have been made in accordance with this manual.

2) Fill the tub with water until water level reaches to half way up the skimmer box. Please watch for any sign of

leaks that may have been caused by shipping.

3) Once lled to the proper level, turn the power to the tub on by pluging it in and pressing the Reset button

on the Ground Fault Circuit Interrupter breaker. Watch the display on the topside control. After power-up,

the display will blink until a key is pressed. This feature is to let you know that the set point and other system parameters are at their default settings.

4) The jet pump, cooling system and all internal plumbing will achieve a partial prime as the tub is lled. Once

the tub is full, turn each pump on to complete prime. Once the jet system is fully operational (as indicated by strong, non-surging jets), priming of the tub is complete. Weak or surging jets are an indication of a low water

level condition or clogged lter cartridges.

5) Adjust the chemicals and balance the water according to your dealer’s instructions. A guideline is also

included in this manual, under the Water Maintenance Section.

6) Set the temperature control to the desired temperature (as low as 42ºF - 5.5ºC), then place the vinyl cover

on the tub and allow the water temperature to stabilize (approximately 16 hours). Make sure you secure the cover in place using the cover locks. Periodically check the tub water temperature.

START BY ADDING THIS MUCH SALT

Icepod 460 grams = 1 Pound

Icepod PLUS 766 grams = 1.69 Lbs.

POLARPOOL 1.22 Kg = 2.70 Lbs.

Icebox 1.99 Kg. = 4.39 Lbs.

( 1 Pail = 4.4 Lbs.)

Polarplunge™ 3.48 Kg = 7.69 Lbs.

Iceberg 11.94 Kg = 26.32 Lbs.

7) Fill the tub

• Test total alkalinity (TA)- it should be between 120-150. if it is high use Cold water Rundown to lower the TA. If it is to low use Cold water Balance to raise the TA.

• Test Ph - it should be between 7.2- 7.6. If it is to high use Run Down to lower the Ph. If it is too low use Jump to raise it.

• Add Sodium chloride Dead Seasalt according to this chart.

• Use Cold Water Sanitizer any time the water is “heavily used” or any time it looses clarity.

• Test and adjust sanitizer level (Chlorine ideal 1 - 3 ppm).

8) You may raise the water temperature by pressing the TEMP (

control panel, or lower it by pressing TEMP ( temperature will remain within one degree of your selected temperature.

) button. After a few hours, the water

) button on the

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1.9 Water Maintenance QRC

Icepod

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 5 7.7 1 7.1 2 1ppm or less 2 1500ppm 115 70 9 7.8 2 7.0 3 0000ppm 460

Icepod 227 Ltrs/60 Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Icepod

227 Ltrs/60 Gal

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Icepod

227 Ltrs/60 Gal

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

Icepod 227 Ltrs/60 Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Icepod 227 Ltrs/60 Gal

55 19 7.9 4 6.9 4 Note: 40 28 8.0 6 6.8 4 25 37 8.1 7 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

8.2 9 Caution:

8.2 11

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Small Adjustments 11 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Icepod Plus

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 10 7.7 2 7.1 5 1ppm or less 6 1500ppm 191 70 19 7.8 4 7.0 6 0000ppm 766

Icepod Plus 379Ltrs /100Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Icepod Plus

379Ltrs /100Gal

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Icepod Plus

379Ltrs /100Gal

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

Icepod Plus 379Ltrs /100Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Icepod Plus 379Ltrs /100Gal

55 38 7.9 8 6.9 8 Note: 40 58 8.0 12 6.8 9 25 77 8.1 15 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

8.2 19 Caution:

8.2 23

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Small Adjustments 20 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Page 10

Winning is cool™

1.9 Water Maintenance QRC

(Continued)

Polarpool

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 15 7.7 2 7.1 7 1ppm or less 8 1500ppm 306 70 30 7.8 4 7.0 10 0000ppm 1226

55 61 7.9 8 6.9 12 Note: 40 91 8.0 12 6.8 15 25 121 8.1 15 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Polarpool 605 Ltrs/160 Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Polarpool

605 Ltrs/160 Gal

8.2 19 Caution:

8.2 23

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Polarpool

605 Ltrs/160 Gal

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Polarpool 605 Ltrs/160 Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Small Adjustments 30 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Polarpool 605 Ltrs/160 Gal

Polarpool Stretch

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 32 7.7 6 7.1 15 1ppm or less 16 1500ppm 651 70 64 7.8 13 7.0 21 0000ppm 2605

55 129 7.9 26 6.9 26 Note: 40 193 8.0 39 6.8 31 25 257 8.1 51 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Polarpool Stretch 1287 Ltrs/340 Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Polarpool Stretch

1287 Ltrs/340 Gal

8.2 64 Caution:

8.2 77

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Polarpool Stretch

1287 Ltrs/340 Gal

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Polarpool Stretch 1287 Ltrs/340 Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Small Adjustments 65 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Polarpool Stretch 1287 Ltrs/340 Gal

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1.9 Water Maintenance QRC

(Continued)

Icebox

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 25 7.7 5 7.1 12 1ppm or less 12 1500ppm 498 70 50 7.8 10 7.0 16 0000ppm 1992

55 99 7.9 20 6.9 20 Note: 40 149 8.0 30 6.8 24 25 198 8.1 40 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Icebox 984 Ltrs/260 Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Icebox

984 Ltrs/260 Gal

8.2 50 Caution:

8.2 59

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Icebox

984 Ltrs/260 Gal

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Icebox 984 Ltrs/260 Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Small Adjustments 50 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Icebox 984 Ltrs/260 Gal

Polarplunge

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 43 7.7 9 7.1 21 1ppm or less 22 1500ppm 871 70 86 7.8 17 7.0 28 0000ppm 3486

55 172 7.9 34 6.9 34 Note: 40 259 8.0 52 6.8 41 25 345 8.1 69 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Polarplunge 1722 Ltrs/455 Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Polarplunge

1722 Ltrs/455 Gal

8.2 86 Caution:

8.2 103

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Polarplunge

1722 Ltrs/455 Gal

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Polarplunge 1722 Ltrs/455 Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Small Adjustments 85 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Polarplunge 1722 Ltrs/455 Gal

Page 12

Winning is cool™

1.9 Water Maintenance QRC

(Continued)

Iceberg

Cold Water Balance

(TA Increaser Sodium Bicarbonate)

TA ppm Reading

120-150 Nil 7.2 - 7.6 Nil 7.2 - 7.6 Nil 2-3ppm Nil 2000ppm Nil 85 148 7.7 30 7.1 71 1ppm or less 74 1500ppm 2983 70 296 7.8 59 7.0 95 0000ppm 11937

55 592 7.9 118 6.9 118 Note: 40 888 8.0 178 6.8 142 25 1183 8.1 237 Note: Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Iceberg 5900Ltrs/1558Gal

Grams to add Grams to add Grams to add Grams to add Gr. to add

Cold Water Run Down

(pH Decreaser Sodium

Bisulphate)

pH Reading Iceberg

5900Ltrs/1558Gal

8.2 296 Caution:

8.2 355

Note: 3 Grams = 1/2 Tea Spoon. 6 Grms = 1 Tea Spoon.

Caution: pH Decreaser also decreases TA ensure TA is in the desired range 120-150 before decreasing pH.

Cold Water Jump

(pH Increaser Sodium

Carbonate)

pH Reading Iceberg

5900Ltrs/ 1558Gal

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Cold Water Sanatizer

(Sanitizer Increaser Sodium Dichloro -S-Trianetrionee)

Sanitizer ppm Reading

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon.

Do not enter water if Clorine is above 5ppm. Do not enter water if Chlorine is below 1ppm.

Iceberg 5900Ltrs/1558Gal

Cold Water Dead Sea Salt

(Dead Sea Salt increases Sodium Chloride)

Sodium Chloride Reading

Small Adjustments 85 Grams = 50ppm

Note:

2.5 Grams = 1/2 Tea Spoon. 5 Grams = 1 Tea Spoon. 275 Grams = 1 Cup.

Iceberg 5900Ltrs/ 1558Gal

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1.10 Venturi Controls

WWW.COLDTUB.COM

The Venturi Controls allow you to control the intensity of the massage at each jet by adjusting the mixture of air and water. Simply turn the venturi control lever counter clockwise for a stronger ow and clockwise for a softer ow. ( Not available on Icekube or Icepod models )

1.11 Topside Control Panel

IMPORTANT: BEFORE PERFORMING ANY SERVICE ON THE TUB. MAKE A VISUAL INSPECTION OF THE TUB TO GET AN UNDERSTANDING OF WHAT CONDITION IT MAY BE IN AND IF ANYTHING LOOKS OUT OF THE ORDINARY. IF ANY PART APPEARS TO BE DAMAGED,

LOOSE OR MISSING, DO NOT PROCEED. CONTACT TECH SUPPORT IMMEDIATELY.

Your tub control has been specically designed so that by simply connecting the tub to its properly grounded

source, and following the start-up procedures in this manual, the tub will automatically cool to the set temperature. You can adjust the set temperature by pressing the up or down arrows on your control panel to the desired temperature.

TEMPERATURE DISPLAYED IN FAHRENHEIT OR CELSIUS

Press and hold the Light Key for 5 seconds to toggle between Fahrenheit and Celsius.

The topside control panel has buttons which you press to set the temperature, initiate the ltration cycle, turn

the light on, and activate or deactivate the pump(s). The topside control panel display responds to let you know you have pressed a button, and that the selected function has been performed.

SETTING WATER TEMPERATURE

Use Up or Down arrow key to regulate water temperature. The temperature setting will be displayed for 5

seconds to conrm your new selection.

The “Set Point” symbol indicates the desired temperature, NOT the current water temperature. Water temperature can be adjusted by 1- degree increments from 42-104F (5.5 - 40ºC).

Page 14

1.12 Care and Maintenance

YOUR COLDTUB™ IS MANUFACTURED FROM THE HIGHEST QUALITY, MOST DURABLE MATERIALS AVAILABLE EVEN SO, THE CARE AND MAINTENANCE PROGRAM YOU DEVELOP WILL ULTIMATELY DETERMINE HOW LONG YOUR TUB AND ITS INDIVIDUAL COMPONENTS WILL LAST. REGULAR MAINTENANCE ACCORDING TO THE ADVICE IN THIS SECTION WILL HELP YOU TO PROTECT YOUR INVESTMENT.

DRAINING THE WATER

Detergent residues and dissolved solids from bathing suits and chemicals will gradually accumulate in your

tub’s water. Normally, in about three months the water will become difcult to balance and should be replaced.

Showering without using soap prior to entering the tub or using only the rinse cycle when laundering your

bathing suit will help to reduce detergent residue in the tub water. However, foam problems are more likely to be caused by a build up of organic pollutants in the tub-mostly by body oils. If you’re using your tub frequently

with a high bather load the water will need to be replaced more often. Water gradually loses quality because of

build ups of unlterable pollutants.

IMPORTANT!

Remember to change your water every three to four months.

TO DRAIN YOUR TUB

1. Trip the Ground Fault Circuit Interrupter breaker located in the sub panel or the quick disconnect.

2. All COLDTUB™s have an external drain that can be attached to a typical garden hose for convenient drain-

ing. Simply locate the drain on the side of the oor, pull the nozzle out, remove cap, and attach your hose.

Once the hose is attached, push the nozzle in slightly to open the internal valve and the tub will start draining.

Note: All COLDTUB™ models will drain almost completely through the drain. Equipment such as the pump(s) and water cooler will drain. Any water remaining in the plumbing or equipment after draining will only need to be removed if the tub is being winterized.

3. When empty, inspect the shell and clean as required.

4. Close the drain valve.

5. Rell BEFORE restoring power.

IMPORTANT!

Replace your lters every couple weeks when in use. Disposable lters

can last a maximum of 3 months under minimal usage.

Replacement lters can be purchased

on line at www.coldtub.com/supplies/

Page 15

IMPORTANT!

The use of

clariers and foam

inhibitors is not

recommended with

disposable lters!

1.12 Care and Maintenance

(Continued)

FILTRATION SYSTEM

COLDTUB™s are equipped with balanced ltration, meaning that the lter cartridges are sized to meet the needs of the pump system. As with any water ltering system, the lter cartridge may become clogged, resulting in reduced water ow. It is important to maintain a clean, unobstructed lter system. We recommend

replacing your lter regularly depending on usage.

FILTER CARTRIDGE REMOVAL AND INSTALLATION

1. Shut the tub down using the on/off button on the topside control panel. Wait until all pumps have stopped

completely (this may take up to 3 minutes).

2. Remove the lter basket.

3. Remove the lter cartridge.

4. Clean any debris out of the skimmer basket.

5. To reinstall the new lter cartridge, reverse the order of steps in which it was removed.

CARE OF THE SHELL

Your COLDTUB™ has a reinforced, cast acrylic shell. Stains and dirt generally will not adhere to your tub’s

surface. A soft cloth or sponge should easily remove most dirt. Most household chemicals are harmful to your

tub’s shell, do not use them. Baking soda or vinegar can also be used for minor surface cleaning. Always

thoroughly rinse off any tub shell cleaning agent with fresh water.

SERVICE NOTE:

The use of alcohol or any household cleaners other than those listed to clean the shell surface is NOT recommended. DO NOT use any cleaning products containing abrasives or solvents since they may damage

the shell surface. Damage to the shell by the use of harsh chemicals in not covered under the warranty.

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Winning is cool™

1.12 Care and Maintenance

(Continued)

LED LIGHT REPLACEMENT

ALL COLDTUB™S COME EQUIPPED WITH A BLUE LED (LIGHT EMITTING DIODE) LIGHT FOR NIGHT-TIME USE. THE OPTIONAL UPGRADE LIGHT COMES WITH A MULTI COLOURED LED. SHOULD YOU WISH TO CHANGE EITHER LIGHT, FOLLOW THESE SIMPLE STEPS:

1. Make sure the light is turned off, by checking the topside to see if the light icon is not showing.

2. Remove the screws securing the equipment access doors; remove the doors.

3. Locate the lamp assembly, which is secured into the light housing. Carefully rotate the lamp assembly

counter-clockwise until it comes off the light housing.

4. Remove the LED assembly from the socket and replace with a new assembly. Contact tech support for part

number. Reconnect the cable(s).

NOTE: TAKE CARE TO INSERT THE PLUG IN THE CORRECT ORIENTATION, OR YOU MAY DAMAGE THE CONNECTORS.

5. To reinstall, rotate the lamp assembly clockwise onto the light housing until secure.

VACATION CARE INSTRUCTIONS

If you plan to be away for 7 - 14 days, follow these instructions to ensure that the water quality of your tub is maintained.

1. Adjust pH as needed.

2. Ensure you have sufcient sanitizer to last until you return.

3. Shock the tub with a tablespoon of Cold Water Sanitizer and oxidizer.

4. Lower the temperature to between 45ºF and 55º F.

UPON YOUR RETURN

1. Shock the tub with a tablespoon of Cold Water Sanitizer and oxidizer.

2. Ensure you have sufcient sanitizer for regular use.

3. Return the temperature to its original setting. You can use your tub once the residual sanitizer level falls

within the ideal range.

WINTERIZING

If you plan to leave your tub unused in severely cold weather, you should drain the tub and add RV antifreeze

to avoid accidental freezing. For assistance contact tech support. Damage due to freezing is not covered under and can void warranty.

TO RESTART TUB

Reinstall the lter cartridges; close the drain valve. Follow the Start-up and Rell procedures.

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1.13 Manual Safety Cover

CARE OF THE COVER

ATTENTION: The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM

Standards for safety covers when installed and used correctly as of the date of manufacture. Non-secured or

improperly secured covers are a hazard. Always open the cover to its fully open position before use. Be sure to inspect the cover for premature wear or deterioration. Over time, with use, there is a chance of normal cover

wear and deterioration. To properly maintain your cover see directions below.

VINYL COVER

The vinyl tub cover is an attractive, durable foam insulation product. Monthly cleaning and conditioning are recommended to maintain its beauty.

To clean and condition the vinyl cover:

1. Remove the cover from the tub and gently lean it against a wall.

2. With a garden hose, spray the cover to loosen and rinse away dirt or debris.

3. Using a large sponge and/or a soft bristle brush, and a very mild soap solution or baking soda, scrub the

vinyl top in a circular motion. Do not let the vinyl dry with a soap lm on it before it can be rinsed clean.

4. Scrub the cover’s perimeter and side aps. Rinse clean with water.

5. Rinse off the underside of the cover with water only (use no soap), and wipe it clean with a dry rag.

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Winning is cool™

1.14 Water Maintenance

It’s important to have clean water. Water maintenance is one of the least understood, yet most important areas

of tub ownership. Your dealer can guide you through the process of achieving and maintaining perfect water in

your tub, given your local conditions. Your program will depend on your water’s mineral content, how often you

use the tub and how many people use it.

General Information

There are three fundamental areas of water maintenance. They are (1) Water Filtration, (2) Water Sanitation,

and (3) Chemical Balance/pH Control.

Although your lter system is working several hours a day to remove particles from your water, it does not

remove bacteria or viruses. Water sanitation is the responsibility of the owner. It can be achieved through the regular and periodic (daily, if necessary) addition of an approved sanitizer. The sanitizer will chemically control the bacteria and viruses present in the tub water. Bacteria and viruses can grow quickly in poorly under sanitized water.

The water’s chemical balance and pH control are also the responsibility of the owner. You will have to add chemicals to maintain proper levels of Total Alkalinity (TA) and pH. Proper water balance and pH control will

minimize scale buildup and corrosion of metals, extend the life of the tub, and allow the sanitizer to work at

maximum efciency.

Methods For Testing Water

You will be required test and balance the water in this order.

First adjust the Total Alkalinity within 80 and 120ppm using Cold Water Balance to raise the TA, and Cold

Water Run Down to lower the TA.

you will adjust the pH to between 7.2 and 7.6. use Cold Water Jump to raise the pH and Cold Water

Second

Run Down to lower the pH.

Once you have balanced the TA and pH you will be able to accurately test and adjust the sanitizer level. you

will want a Chlorine level between 1 and 5ppm. To instantly raise the Chlorine level add Cold Water Sanitizer. Use Tablespoon measurements to slowly increase the Chlorine in the COLDTUB.

For using the automated Sea Salt Sanitize system add 1/2 a cup of Dead Sea Salt for every 50gal of water in the tub. Only add the salt to fresh water when the tub is lled from empty or relled from a large amount of water loss. Test the salt content of the water using test strips and adjust to between 1800 and 2200ppm. If the salt gets over 3000ppm you will need to drain some water and rell to dilute the concentration as not to

corrode metal components.

IMPORTANT!

Always read and carefully follow the directions included with the test kit or test strips to ensure the accuracy of the test results.

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1.15 Basic Chemical Safety

When using chemicals, read the labels carefully and follow directions precisely. Though chemicals protect you and your tub when used correctly, they can be hazardous in concentrated form. Always observe the following guidelines:

• ALWAYS KEEP CHEMICALS OUT OF CHILDREN’S REACH.

• NEVER MIX CONCENTRATED CHEMICALS TOGETHER.

• ALWAYS THOROUGHLY RINSE ANY CONTAINER USED TO MIX CHEMICALS

AFTER USE.

• ALWAYS RINSE OUT ANY EMPTY CHEMICAL STORAGE CONTAINER BEFORE DISPOSAL.

• Accurately measure the quantities specied. Do not overdose your tub. Amount required will

vary depending on water condition, quantities to be used are only guidelines.

• Store chemicals in a cool, dry, well-ventilated place.

• Always keep chemical containers closed when not in use.

• Do not inhale fumes or allow chemicals to come in contact with your eyes, nose or mouth.

• Wash your hands immediately after use.

• Follow the emergency advice on the product label in case of accidental contact.

• Never smoke around chemicals. Some fumes can be highly ammable.

• Do not store any chemicals in the equipment compartment.

ADDING CHEMICALS TO THE TUB

We recommend all chemicals be premixed in a bucket of water to ensure they dissolve. Then

pour the solution into the COLDTUB and run for 10 minutes before retesting.

IMPORTANT “SUPER CHLORINATION/OXIDIZER SHOCK TREATMENT”

NOTE: After adding chlorine or oxidizer to your tub, leave the cover open for a minimum of 20

minutes to allow the gasses to vent. Oxidizer gas may eventually cause discolouration or vinyl degradation to the bottom of the cover and other components around the lip of the tub. This type of damage is considered chemical abuse and not covered under warranty.

The COLDTUB Water Maintenance Program

Following the COLDTUB water maintenance program will save you time and frustration and ensure clear, clean tub water.

As water evaporates from your tub and new water is added, the amount of dissolved minerals will increase. The water may eventually become “hard” (Hardness too high) enough to damage the heater by calcifying its surface.

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Winning is cool™

BALANCE THE TOTAL ALKALINITY (TA)

• The recommended Total Alkalinity (TA) for your tub water is 80-120 ppm.

• Total Alkalinity is a measure of the total levels of carbonates, bicarbonates, hydroxides, and other

alkaline substances in the water. TA is referred to as the water’s “pH buffer”. In other words, it’s a measure of the ability of the water to resist changes in pH level.

• If the Total Alkalinity is too high, the pH level will tend to be high and may be difcult to bring down.

It can be lowered by using Cold Water Run Down.

• Once the TA is balanced, it normally remains stable, although some sanitizers, and the addition of

more water with a high or low alkalinity will raise or lower the TA reading of the water.

• When the Total Alkalinity is within the recommended range, proceed to the next step.

BALANCING THE PH

• We recommend a pH range for your water of 7.2-7.6.

• The pH level is the measure of acidity and alkalinity. Values above 7 are alkaline; those below 7 are

acidic. Maintaining the proper pH level is extremely important for:

• Optimizing the effectiveness of the sanitizer.

• Maintaining water that is comfortable for the user.

• Preventing equipment deterioration.

• If the water’s pH level is too low, the following may result:

• The sanitizer will dissipate rapidly.

• The water may become irritating to users.

• The equipment may corrode.

If the pH is too low, it can be increased by adding Jump to the water.

• If the pH level is too high, the following may result:

• The sanitizer will become less effective.

• Scale will form on the shell surface and the equipment.

• The water may become cloudy.

If the pH is too high, it can be decreased by adding Run Down to the water.

• It is important to check the pH on a regular basis. The pH will be affected by the bather load, the

addition of new water, the addition of various chemicals, and the type of sanitizer used.

• When the pH is within the recommended range, proceed to the nal step.

SANITIZE THE TUB

Sanitizer is extremely important for killing algae, bacteria and viruses, and preventing unwanted

organisms from growing in the tub. At the same time, you don’t want too high a sanitizer level, or it

can irritate your skin, lungs and eyes.

• Always maintain the sanitizer level in your tub at the recommended level for each

type of sanitizer.

IMPORTANT: Sanitizers are acidic and will decrease the TA. Regular testing, removal and changing of TA is extremely important with these products.

IMPORTANT: Always remove the oating dispenser while the tub is in use. Remove dispensers with

a plastic bucket and store out of reach of children until tub use has ended.

IMPORTANT!

Cold water oxidizer signicantly reduces pH and TA. One hour after

adding cold water oxidizer test and

adjust TA and pH as needed.

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1.16 Quick Reference Guide

STARTING PUMP

Press the Pump key to turn Pump on at low speed. Press a second time to turn Pump to high speed. A third time turns Pump off. A built-in timer will shut Pump off.

The Pump indicator lights up when Pump is on a high speed.

It ashes when Pump is on at low speed.

SETTING WATER TEMPERATURE

Use Up or Down arrow key to regulate water temperature. The temperature setting will be displayed

for 5 seconds to conrm your new selection.

The “Set Point” symbol indicates the desired temperature,

NOT the current water temperature!

Water temperature can be adjusted by 1- degree increments from 42º to 104ºF (5.5º to 40ºC).

AUTOMATIC WATER COOLER START

When water temperature is 1ºF (0.5ºC) higher than the Set Point, the chiller will automatically turn on until water temperature reaches Set Point minus 1ºF (0.5ºC).

TEMPERATURE UNIT

Press and hold Light key for 5 seconds to toggle between ºF and ºC.

TURNING THE LIGHT ON

Press the Light key to turn light on. Press a second time to turn light off. A built in timer automatically turns the light off after 2 hours, unless it has been manually deactivaved.

The light indicator is displayed when light is on.

STANDBY MODE

Press and hold Standby key for 5 seconds to turn the system down (i.e. to set it to standby

mode) for 30 minutes. The “STbY” message is displayed. All keys are then disabled, unless you

push and hold the Standby key for 5 seconds again to reactivate the system before the expiration of the 30- minute delay. If the system is turned down using the Standby key while the cooler is on, Pump will run for an additional 3 minutes.

PAD LOCKOUT

Full or partical. Full lock means that all the key pad functions have been locked. Partical lock means that only the basic functions of the spa will remain accessible (pumps, blower, light).

When control pad is locked, the “Lock” icon will be displayed.Locking your digital control pad: Press and hold Pump 1 key for 5 seconds. The display will show “LocP”, with “P” representing

Partical lock. Release the key and the key pad will be in Partical lock mode. Keep key pressed

down for 5 more seconds if you want to be in Full lock mode. The “LocF” message will then be displayed. When the control pad is locked, all automatic functions of the system run as usual. If a key is pressed down, a “LocP” or “LocF” message will be displayed for 1 second. To unlock the keypad, simply press and hold Pump 1 key again for 5 seconds.

IMPORTANT!

This manual and its contents are subject to change without notice. Although

COLDTUB™ has prepared this manual as accurately and precisely as

possible, COLDTUB™ will not be liable for loss, injury or damages caused by improper servicing or by use of tub (improper or otherwise).

Page 22

Winning is cool™

1.16 Quick Reference Guide

PROGRAMMING THE SETTINGS

During a filter cycle:

- Pump runs at low speed for the programmed number of hours (see below), and

Sett

Press the Settings button to enter

into your ltration options. Your

display will show “Sett” and from here you will be able to choose your settings.

F 06

On 02

Press your Settings button again. The letters “On” will display followed by a number. This sets how long your Salt Water Sanitizer System will run within a 24 hour period.

FF 02

Press your Settings button again. Your display will now show the settings for your Filter Duration.

F 06

FF 02

(Continued)

Use your arrow keys to select your Salt water sanitizer Cycle Duration. You can select from 1 to 24 hours per day. (longer duration equals more sanitizer in the water).

Use your arrow keys to select your Filter Duration in hours. You can select from 0 to 6 hours.

Press your Settings button again. Your display will now show the settings for your Filter Cycle Frequency.

Use your arrow keys to select your Filter Cycle Frequency from 1 to 4 times per day.

PLEASE NOTE:

You can move backwards through the settings by pressing the standby button. The Pump button will allow you to exit

without saving any changes. When you get to the end of the options, press the lter key one last time to save changes and begin a lter cycle immediately. If you do not press the lter key again your changes will be saved and the lter

cycle will begin when you have programmed it to do so.

45 Minute lter cycle time-out:

If you turn a pump or light on during a lter cycle, the cycle will be interrupted and will only resume 45 minutes after

you (or the system) have turned the last active output off.

Page 23

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1.16 Quick Reference Guide

TROUBLE SHOOTING

“HL” error message is displayed.

“HL” error message is ashing.

“FLO” error message is displayed.

“FLC” error message is displayed.

The system has shut the heater down because the temperature at the heater has reached 119ºF (48ºC). Do not enter the water! Remove COLDTUB™ cover and allow the water to cool down, then reset the breaker to reset the system.

The system has shut down because the water temperature in the COLDTUB™ has reached 112ºF (44ºC). Do not enter the water! Remove spa cover and allow the water to cool down to 109ºF (43ºC). Call your dealer or service supplier if problem persists.

The system detects no water pressure while a pump is running.

Check and open water valves. Check water level. Clean lter or

replace. Contact tech support if problem persists.

A problem has been detected with the pressure switch. Contact tech support.

(Continued)

IMPORTANT!

Possible air lock, if not clear in 2 minutes, contact service.

“Prr” error message is displayed.

4 dashes are displayed.

A problem has been detected with the temperature probe. Contact tech support.

The Processor has been damaged…DO NOT ENTER THE WATER…

this is usually caused by abnormal power uctuations, Contact tech

support.

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Winning is cool™

1.17 Troubleshooting

PROBLEM POSSIBLE CAUSES

CLOUDY WATER

COLORED WATER

FOAMING

SCALE DEPOSITS

ODOR

A. Poor Filtration

B. Suspended particles

C. Organic contaminants build up

D. TA high

E. pH high

F. Combined chlorine in the water

G. High dissolved solids

A. Dissolved metals from water source

B. Low chlorine levels

C. Fragrance

A. High concentration of oils and organics being agitated by the jets

A. High Calcium level, high pH, high alkalinity

A. High level of organic contaminants, combined with

chlorine

EYE/SKIN IRRITATION

NO CHLORINE

A. pH too low

B. Combined chlorine due to high concentration of organic contaminants

C. Allergic reaction to sanitizer

D. Bacterial contamination

A. High concentration of contaminants using up sanitizers

B. Test kit reagents ine󰀨ective

Page 25

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SOLUTIONS

A. Dirty lter, increase Filter cycle.

B. Add Cold Water Clear ( not with disposable lter )

C. Shock treatment with Cold Water Oxidizer.

D. Add Cold Water Run Down to adjust TA level to 100-130 ppm.

E. Add Cold Water Run Down until PH level reads 7.2-7.6.

F. Cold Water Oxidizer treatment until combined chlorine is eliminated

G. Empty tub and rell.

A. pH has gone to high. Empty tub and rell.

B. Add Cold Water Sanitizer treatment to raise chlorine levels and test chlorine levels.

C. Stop the use of fragrance.

(see container instructions).

Cold Water Bubble Remover on foam. (not with disposable lter)

Empty tub,clean,rell and correct Alkalinity to 80-130ppm then pH to 7.2 - 7.6

A. Check pH and adjust as required.

B. Shock with Oxidizer, add Sanitizer

C. Dilution of water will reduce contaminants and odor.

D. Check if ozone system is operational.

A. High concentration of contaminants using up sanitizers.

B. Test kit reagents ine󰀨ective.

A. Add sanitizers until levels are up to the recommended levels.

B. Replace test kits at least once a year.

C. Chlorine level very high and is bleaching test reagent, Allow sanitizer levels to recede by

opening cover and running jets.

Page 26

Winning is cool™

1.18 Wi Fi Connect

Overview:

WiFi Connect lets you use your iphone, ipod touch, or ipad to control your COLDTUB. Put it in the waterproof case and you have the most advanced COLDTUB remote available. You

can turn the lights on, check and adjust the temperature, check and adjust ltration settings,

make sure there are no error codes etc…

COLDTUB Functions: The functions are controlled using Wi-Fi signals. The COLDTUB

creates its own wi network (no internet connection is needed). When you join the Wi-Fi

network of the COLDTUB and launch the app you will be able to control the functions of the COLDTUB.

Downloading the App:

To download the app make sure you are connected to the Internet and launch the Apple “App Store” app

From the main screen

nd and click on the “App

Store” Icon

Click on “Search” on the bottom tab and type in “ColdTub”, the app will appear

Click the word “Free”, then “Install” to begin downloading the free app. Its that easy!

Page 27

COLDTUB App and Web Connect to mycoldtub.com

User Guide

For COLDTUBs Configured with WIFI Capability.

* Apps available for iPhone & iPad.

Page 28

Winning is cool™

Table of Contents

2 COLDTUB App and Web Connect User Guide 27

2.1 COLDTUBs App? 27

2.2 What is Web Connect? 27

2.3 What is WIFI Extender? 27

2.4 What is a Network Connection Through LAN Cable? 28

2.5 What does Web Connect Do? 28

2.6 What is mycoldtub.com? 28

2.7 Web Connect Interface Through WIFI Extender 29

2.8 Web Connect Interface Through LAN Cable 29

2.9 COLDTUB App QRC Through WIFI Extender Flowchart 30

2.10 COLDTUB App QRC Through LAN Cable Flowchart 31

2.11 How to connect Your COLDTUB to the My COLDTUBs Server Flowchart 32

2.12 My COLDTUB 33

2.12.1 Home Page 34

2.12.2 New User Registration 34

2.12.3 Login First Time 35

2.12.4 Register a COLDTUB 36

2.12.5 Login 36

2.12.6 My COLDTUB - Logged In 37

2.13.1 Settings 37

2.13.2 Documentation 37

2.13.3 Error Codes 38

2.13.4 About 38

2.13.5 Prole 38

2.13.6 Diagnostics 39

2.13.7 Logout 39

2.14 Connect with the NETGEAR Installation Assistant 40

Page 29

2 COLDTUB App and Web Connect User Guide

This User Guide provides the COLDTUB owner information on how to connect their COLDTUB to their network and the My COLDTUB Server allowing the COLDTUB owner access to the full benets of COLDTUB

App, Web Connect and owning a COLDTUB.

There are three steps involved in the complete connection process:

1. Download the free COLDTUBs App from your App Store.

2. Connect your network to your COLDTUB by WIFI Extender or LAN Cable. Once this is achieved COLDTUB

App will function through your device allowing you to control your COLDTUB with your device locally (within your network WIFI range).

3. Connect your COLDTUB to the My COLDTUB Server through Web Connect which is achieved by opening a free User Account on the mycoldtub.com Web Page and registering your COLDTUB against the User Account raised. Once this is achieved, COLDTUB App will function through your device or computer allowing you to control your COLDTUB with your device or computer anywhere in the world where you have internet connection.

Note: If your COLDTUB is not optioned with WIFI capability for COLDTUB App, any COLDTUB can be

upgraded to have the required COLDTUB App components installed. Please contact COLDTUB with the

Serial Number of your COLDTUB.

2.1 COLDTUBs App?

The COLDTUB App provides total control of your COLDTUB remotely.

Allows you to:

• Activate the jets, lights.

• Check and adjust water temperature, ltration, salt water sanitizing system

• View your COLDTUBs power consumption detail.

• Play Music.

• Lock controls.

• Access COLDTUB owner manuals, quick reference cards, user guides and lots more.

• Access new features as added.

2.2 What is Web Connect?

Web Connect is the most ambitious extension of the COLDTUB App system, allowing an EcoPack equipped COLDTUB to establish a connection directly to the Internet. In doing so, the COLDTUB owner can log into the COLDTUB anywhere there is an Internet connection, and from the convenience of a smartphone, tablet or computer can monitor and adjust all major functions of the COLDTUB. Web Connect allows the user to have choice within this functionality, connect via the Cloud, WiFi or via the mycoldtub.com website.

Note: Before you can utilise Web Connect you must rst connect your COLDTUB to your Network by WIFI Extender or LAN Cable.

2.3 What is WIFI Extender?

A Wi-Fi Extender, sometimes called a range expander, is a type of wireless repeater used to expand the reach

of a wireless LAN.

Page 30

Winning is cool™

2.4 What is a Network Connection Through LAN Cable?

An Ethernet cable which is directly connected to the RJ45 Port on your COLDTUBs Processor Card and the other end connected to an RJ45 Port on your Router. Where a new power cable needs to be run to your

COLDTUB, it is also a good opportunity to run an Ethernet cable to your COLDTUB at the same time. Doing so achieves the best method of connecting your network to your COLDTUB.

2.5 What Does Web Connect Do?

• Adjust basic COLDTUB functions, such as:

1. Turn pumps on or off

2. View current status:

a. Chilling

b. Heating cycle

c. Filtration cycle

3. View current, and adjust temperature

4. Turn lighting systems on/off

• Adjust Higher level functions such as:

1. Adjust ltration cycle frequency and duration

2. Adjust Salt Water system output.

3. Monitor your COLDTUBs power consumption

• Reference Functions, such as access:

1. Owners Manuals.

2. Troubleshooting Guide, brochures and Quick Reference Cards (QRC).

2.6 What is mycoldtub.com?

Mycoldtub.com is a Web based after sales support system designed and built by COLDTUB especially for COLDTUB owners that are utilising the COLDTUB App.

Mycoldtub.com through Web Connect allows the COLDTUB owner to log into their COLDTUB anywhere in the world where they have Internet connection, and from the convenience of a smartphone, tablet or computer can monitor and adjust all major functions of the COLDTUB. Web Connect allows the user to have choice within this functionality, connect via the Cloud, WiFi or via the mycoldtub.com website.

Web Address is: www.mycoldtub.com

Page 31

1.9.5 W e b Co nnec t Int erfac e Th r ough WIF I Ext ende r

The following diagram reflects onSpa interface with Web Connect through WIFI Extender.

WebConnectThroughWIFIExtender

2011GlobalEcoPAK

HomeRouter

MyArctic

SpaServer

WebEnabled

Devicewith

AppInstalled

WIFI

Delivering

networkdata

Topside

Controller

Internet

Computer

1.9.5 W e b Co nnec t Int erfac e Th r ough WIF I Ext ende r

The following diagram reflects onSpa interface with Web Connect through WIFI Extender.

WebConnectThroughWIFIExtender

2011GlobalEcoPAK

HomeRouter

MyArctic

SpaServer

WebEnabled

Devicewith

AppInstalled

WIFI

Delivering

networkdata

Topside

Controller

Internet

Computer

1.9.6 W e b Co nnec t Int erfac e Th r ough LAN Cabl e

The following diagram reflects onSpa interface with Web Connect through a LAN Cable connected to the Spas Processor Card and home Router

WebConnectThroughLANCable

Internet

HomeRouter

MyArctic

SpaServer

WebEnabled

Devicewith

AppInstalled

Computer

Topside

Controller

2011GlobalEcoPAK

Electrical

PowerLine

delivering

networkdata

2.7 Web Connect Interface Through WIFI Extender

The following diagram reects COLDTUB App interface with Web Connect through WIFI Extender.

My Coldtub

Server

Wi Extender

2.8 Web Connect Interface Through LAN Cable

The following diagram reects COLDTUB App interface with Web Connect through a LAN Cable connected to

the COLDTUBs Processor Card and home Router

My Coldtub

Server

Page 32

Winning is cool™

How to Connect Your Tub To Your Network With WIFI Extender

Quick Reference Guide

#17486

If your Tub Was ordered with a WIFI Extender the WIFI Ex-

tender will be Connected to the Motherboard & Processor Card in the Tub Pack of your Tub and your Tubs Low Level Programming (LLP) settings will be factory set to Dynamic.

Set up to have a Dynamic Internet Protocol (IP) address.

Watch the Video that demonstrates How to Connect

Your Tenda Wireless Range Extender to Your Net-

work(WIFI Extender ordered with your Tub)

Following the directions in the Video, connect the

WIFI Extender to your Network

Using your smart phone or tablet go to Settings/WIFI.

Connect to Tenda _XXXXX (Open)

Do you see the WIFI Extender?

Illuminated?

Try another

WIFI Extender

Are all lights illuminated?

Remove the Tubs PAK cover, lo-

cate the WIFI Extender check and

con rm WIFI Extender power light

is illuminated.If not illuminated

ensure the power cable is correctly

installed.

Check home router  rewall settings for

restrictions. The router may be set to

Block devices “scanning” the network.

Contact your Dealer for assistance.

Connect to the Tub using the LAN

button on the App.

Note: It can take up to 6-8 times for the

App to  nd The Tub on your Network,

if need be keep pressing the reconnect

button.

Scroll through the Tubs Low

Level Programming (LLP) check

to ensure the Tubs Internet

Protocol (IP) address.

Access the Tubs Low Level

Programming (LLP) through the

Topside Controller by holding

the FILTER button down until LLP

is displayed.

• Scroll through the LLP settings by pressing the FILTER button, each

time you press the  lter button you

move to the next LLP setting, scroll through until IP is displayed.

•St or dy will be displayed, if St is displayed press the Up Arrow button to change to dy Dynamic.

• Press the FILTER button again to display the Tubs IP address (Last Octec should appear).

• Continue to press the FILTER button until you have exited the LLP settings. At this time the Pack will save the settings.

Doyou have an IP

address?

Blocked?

Connected?

Try connecting to the Tub with

another device.

Unblock router

settings.

Remove the Tubs PAK cover, locate the WIFI Extend-

er check and con rm:

• Power light on WIFI extender is illuminated.

• Ethernet cable is plugged into the RJ45 plug on the WIFI Extender and light is illuminated.

• Ethernet cable is plugged into the RJ45 plug on the Processor Card and light directly under the RJ45 plug is illuminated.

If WIFI light is Orange home WIFI signal may be weak, try the following:

• Relocate WIFI Extender.

• Relocate home router. Note: If the above does not

correct the problem, contact your Dealer for assistance.

Try the following one at a time in the bellow order:

• Different Ethernet cable.

• Reset the WIFI Extender by holding down the factory reset button for 10 seconds with a pen.

• New WIFI Extender.

• New Processor Card. Note: If the above does not

correct the problem, contact your Dealer for assistance.

YES

YES NO

YES

YESNO

YES

Connected?

Connect to the Tub Usingthe LAN bbutton on the App. Note: It can take up to 6-8

times for the App to  nd the

Tub on your Network, if need be keep pressing the reconnect button.

Go to the myarcticTubs.com webpage to

create an account for your Tub and to register

you Tub. Refer Flowchart How to Connect

Your Tub to the Myarctic Tubs Server.

Open the Arctic Tubs App on your de-

vice such as your Smart Phone or tablet.

Your Tub is now connected to your Network

and you can control your Tub through the App.

The following Supportive Video Link may

also assist you with this process:

http://www.ColdTub.com/support/how-to-videos/

how-to-connect-with-a-tenda-wi -extender/

How to Connect Your Tub To Your Network With WIFI Extender

Quick Reference Guide

If your Tub Was ordered with a WIFI Extender the WIFI Ex-

tender will be Connected to the Motherboard & Processor Card in the Tub Pack of your Tub and your Tubs Low Level Programming (LLP) settings will be factory set to Dynamic.

Set up to have a Dynamic Internet Protocol (IP) address.

The following Supportive Video Link may

also assist you with this process:

http://www.ColdTub.com/support/how-to-videos/

how-to-connect-with-a-tenda-wi -extender/

2.9 COLDTUB App QRC Through WIFI Extender Flowchart

The following owchart shows how to connect COLDTUB App

through WIFI Extender.

Page 33

2.10 COLDTUB App QRC Through LAN Cable

How to Connect Your Tub To Your Network With LAN Cable

Quick Reference Guide

Obtain a LAN cable with RJ45 plugs  t-

ted both ends and long enough to reach

from your Router to the RJ45 port on the

Processor Card mounted to the Mother-

board in the Tub Pack of your Tub.

Is your Tub equipped with an EoP

Module or WIFI Extender?

As appropriate:

• Disconnect the EoP Module from the Motherboard, disconnect the Ethernet cable from the Processor Card and remove the EoP module from your Tub pack, or

• Disconnect the WIFI Extender from the Motherboard, disconnect the Ethernet cable from the Processor Card and remove the WIFI Extender from your Tub cabinet.

Access the Tubs Low Level

Programming (LLP) through

the Topside Controller by holding the FILTER button

down until LLP is displayed.

Reset the Tubs Breaker (Turn

power off and then on again at

the circuit breaker for the Tub).

Try connecting to the Tub with

another device

Blocked?

Check Router  rewall settings

for restrictions. The router

may be set to Block devices

“scanning” the network

• Ensure the port on your router is not defective.

• Try another router port.

• Try another Ethernet cable.

• Try another router.

• Try another Processor Card.

Access the Tubs Low Level Programming (LLP)

through the Topside Controller by holding

the FILTER button down until LLP is displayed.

Do you have an IP address?

Scroll through the LLP settings by pressing the FILTER but-

ton, each time you press the  lter button you move to the

next LLP setting, scroll through until IP is displayed.

• Con rm IP is set to dy

• Press the FILTER button again to display the Tubs IP address(Last Octec).Note: .100 or .0 are false, any other

number is  ne.

• Continue to press the FILTER button until you have exited the LLP settings. At this time the Pack will save the settings.

Checkis the ETHERNET light illuminatedon the

Processor Card. Look directly under the RJ45 Port?

Contact your Dealer for assistance

• Scroll through the LLP settings by pressing the FILTER

button, each time you press the  lter button you

move to the next LLP setting, scroll through until IP is displayed.

• St or dy will be displayed, if St is displayed press the Up Arrow button to change to dy Dynamic.

• Press the FILTER button again to display the Tubs IP address (Last Octec should appear).

• Continue to press the FILTER button until you have exited the LLP settings. At this time the Pack will save the settings.

Connect the Ethernet cable, one end of

cable plugs into the RJ45 port on the

Processor Card & the other end plugs

into an RJ45 port on the Router.

YES

Scroll through the Tubs Low Level Pro-

gramming (LLP) check to ensure the Tubs

Internet Protocol (IP) address.

Do youhave an IP address?

Allow 3-4 minutes for Tub to reset.

Note: .100 or .0 are false. Any other

number is  ne.

Open the COLDTUB App on your de-

vise such as your Smart Phone or tablet.

Connected?

Connect to the Tub Using the LAN bbutton on the App. Note: It can take up to

6-8 times for the App to  nd the Tub

on your Network, if need be keep pressing the reconnect button.

Go to the mycoldtub.com webpage to create

an account for your Tub and to register you

Tub. Refer Flowchart How to Connect Your

Tub to the MyCOLDTUB Server.

Your Tub is now connected to your Network

and you can control your Tub through the App.

YES

Unblock router

settings.

YES

The following Supportive Video Link may

also assist you with this process:

http://www.coldtub.com/support/how-to-videos/

how-to-connect-with-direct-ethernet-connection/

Flowchart

The following owchart shows how to connect COLDTUB App through connecting a LAN cable to the RJ45 Port on your COLDTUBs Processor Card and the other end connected to an RJ45 Port on your Home Router.

Page 34

Winning is cool™

Quick Reference Guide

New Users must  rst create a New User Account on the mycoldtub.

com Home Page.

To access the My COLDTUB Home page enter the following web

address into your browser www.mycoldtub.com

To create a New User Account Complete the details in the Register

box located on the right hand side of the Home Page.

Note: Ensure the Password you set is at least seven characters long.

Once completed, press the Click Here to Register button at the

bottom of the Register box to take you to the New User Account

screen.

On the New User Account screen, complete all the Required Information  elds accordingly.

Once completed, press the Register button at the bottom of the New User Account screen.

A pop up message will be displayed advising you that you will receive an

Account Con rmation Email in a few minutes to complete the registration process.

Open the Email received from [email protected].

Complete the registration process by clicking on the Con rm my Mycoldtub.com account:

link in the Email received.

You will be directed to the Account Activation screen on the mycoldtub.com web page

and the con rmation message will be displayed.

Click the Login link in the Con rmation Message on the Account

Activation screen and you will be directed to a Login screen.

Enter your user name and password in the  elds provided in the

Username and Password  elds.You will be directed to the Pro le

and Preferences Page, where you can click on the link to register

your Tub details.

Click the Register an COLDTUB link in the Pro le and Preferences box to

commence the Tub registration process.

You will automatically be directed to

the Register A Tub Page, where you will need to register your Tub details.

Click the Search button to  nd your Tub.

The Tub Registration Con rmation pop up box will be displayed advising

you to press a button on your Tubs Topside Controller to con rm the Tub

registration.

Note: You have 3 minutes to press a button on your Tubs Topside Controller

otherwise you will need to press the search button again.

You must go to your Tub to press any button on the Topside Con-

troller.

“rEG” will be displayed on the Topside Controller. When you press

any button on your Tubs Topside Controller “ConF” will be dis-

played, re ecting that your Tub is being con rmed for registration.

On the Register a Tub page you will now be able to see your Tub.

Press the Register button.

Then enter a nickname for your Tub and the Serial Number of your

Tub in the Nickname and Tub Number  elds on the Register a Tub

Page. Press the Register button to complete the registration process.

Through mycoldtub.com you now have direct access to all your Tubs Functions

and Settings from anywhere in the world

where internet access is available through

your smart phone, tablet or computer.

The Tubs Serial No. can be located on

the Metal Compliance Plate mounted to

your Tub just above the Bottom Rail and

between two doors.You only need and register the number portion of the com-

plete Serial No.Eg Tub Serial No. AX-

16KX178910, 17890 is the portion of the

Serial No. required to be recorded.

NOTE: You will receive a prompt to re ect

that your Tub must be connected to the

Internet (Your Network). You must have

 rst connected your Tub to your network

using the App on your device such as

a Smart Phone or tablet. This will have

been achieved with a WIFI connection

using either EoP, WIFI Extender or LAN

connection.

NOTE: Once you have logged in for the  rst time and registered your Tub details within mycoldtub.com, logging into mycoldtub.com is achieved from accessing the My COLDTUB home page.

password in the  elds on the upper right

hand side of the home page.

Once entered press the Login button directly under the Username and Password

 elds. Once logged in, My COLDTUB will

automatically open your personal My COLDTUB page.

You can now login for the First Time

Do the following to Login.

Your Tub is now connected to The My COLDTUBs Server.

The following Supportive Video Link may

also assist you with this process:

http://www.coldtub.com/support/how-to-videos/

how-to-connect-coldtub-to-the-my-coldtub-server/

2.11 How to Connect Your COLDTUB to the My COLDTUB Server

The following owchart

shows how to open a free account with mycoldtub. com and register your COLDTUB on the server linked to the mycoldtub. com webpage.

Once completed, your

COLDTUB with be fully

functional through Web Connect

(Web Connect) Flowchart

Page 35

2.12 My COLDTUB

The following is a brief outline of My COLDTUB.

Mycoldtub.com is a Web based after sales support system designed and built by COLDTUBs especially for COLDTUBs

owners allowing owners access to the full benets of owning a COLDTUB.

The My COLDTUB Server has been designed to receive data from your COLDTUB over the internet through your network system. The data is logged and saved to the My COLDTUB Server on a continual basis.

My COLDTUB has been designed to:

• Receive data from your COLDTUB over the Internet through your network which has been connected to your COLDTUB. The data is logged and saved on the My COLDTUB Server on a continual basis.

The following pages make up the My COLDTUB Web site:

• Home.

• Register.

• Login.

• Settings.

• Documentation.

• Error Codes.

• About.

• Prole.

• Diagnostics.

• Logout.

As you can see from the above, My COLDTUB clearly places COLDTUBs owners another milestone ahead of owners of other brand COLDTUBs.

Page 36

Winning is cool™

2.12.1 Home Page

To access the My COLDTUB Home page enter the following web address into your browser.

www.mycoldtub.com

For a new user, the user must rst create a new user account by completing the details in the Register box located on the right hand side of the Home Page.

For a registered user, click on the Login button located on the upper right hand side of the Home Page.

2.12.2 New User Registration

For a new user, to create a user account complete the details in the Register box located on the right hand

side of the Home Page.

Note: password must be at least seven characters long.

Once completed, press the Click Here to Register button at the bottom of the Register box on the Home Page.

You will now have been directed to New

User Account screen.

Complete all the Required information elds

accordingly.

Once completed, press the Register button

at the bottom of the New User Account

screen.

Page 37

You will then receive an Account Conrmation Email

My Arctic Spa: New User Account – Screen Shot

My Arctic Spa: Login Box Account Activation – Screen Shot

from My COLDTUB.

Once you receive the email complete the registration

through conrming your email address by clicking on

the LINK in the email received.

You will be directed to the Account Activation

screen on the mycoldtub.com Web page, and the

conrmation will be displayed.

2.12.3 Login First Time

Before you login for the rst time you should rst ensure your COLDTUB has already been connect your

network.

You can now login by clicking the login link on the Account Activation screen and entering your user name and

password in the elds provided in the Login box.

You will automatically be directed to the Prole and Preferences Page, where you will need to register your

COLDTUB details.

Note: Once you have logged in for the rst time

and registered your COLDTUB details within

mycoldtub.com, logging into mycoldtub.com

is achieved from accessing the My COLDTUB

home page Log in by entering your user name

and password in the elds on the upper right

hand side of the home page. Once logged in, My

COLDTUB will automatically open your personal

My COLDTUB Page.

Page 38

Winning is cool™

My Arctic Spa: Login Box – Screen Shot

My Arctic Spa: Profile and Preferences – Screen Shot

1.15.5 Login

Once you have logged in for the first time and registered your spa details within My Arctic Spa, logging into My Arctic Spa is achieved from accessing the My Arctic Spa home page. Login by entering your user name and password in the fields on the upper right hand side of the home page.

Once entered press the Login button directly under the Username and Password fields.

Once logged in, My Arctic Spa will automatically open your personal My Arctic Spa page.

Note: If you have forgotten your password you can press the Forgot Password button

to re-establish your password.

My Arctic Spa: Login Box on Home Page –

2.12.4 Register a COLDTUB

To register your COLDTUB details click the Register a COLDTUB link in the Prole and Preferences box.

You will receive a prompt to reect that your COLDTUB must be connected to the Internet (Your Network).

Click the Search button to nd your COLDTUB. The COLDTUB Registration Conrmation pop up box will

be displayed advising you to press a button on your COLDTUBs Topside Controller to conrm the COLDTUB

registration.

You must go to your COLDTUB and press any button on the

Topside Controller.

‘rEG” will be displayed on the Topside Controller. When you

press any button on your COLDTUBs Topside Controller

“Conf” will be displayed, reecting that your COLDTUB is being

conrmed for registration.

On the Register a COLDTUB page you will now be able to see

your COLDTUB.

Press the Register button.

Then enter a nickname for your COLDTUB and the Serial Number of your COLDTUB in the Nickname and

COLDTUB Registration elds on the Register a COLDTUB Page.

Press the Register button to complete the registration process.

Your COLDTUB will now be connected to the My COLDTUB server

2.12.5 Login

Once you have logged in for the rst time and

registered your COLDTUB details within My

COLDTUB, logging into My COLDTUB is achieved

from accessing the My COLDTUB home page.

the elds on the upper right hand side of the home

page.

Once entered press the Login button directly under

the Username and Password elds.

Screen Shot

Once logged in, My COLDTUB will automatically

open your personal My COLDTUB page.

Note: If you have forgotten your password you can press the Forgot Password button to re-establish your

password.

Page 39

2.12.6 My COLDTUB

2.13.1 Settings

Once you have logged in, My COLDTUB will

have automatically directed you to, your My

COLDTUB page.

If your COLDTUB is connected to the internet

through your network you can see if your

COLDTUB is in use, adjust the temperature

and turn on and off components if desired

From this page you are able to explore the My

COLDTUB web pages by clicking the desired

tab along the horizontal tool bar.

Click on this tab to access the Settings page.

From this page, you can see your COLDTUBs

currently producing Sanitizer (Sanitizing) adjust

the following settings of your COLDTUB:

• Filtration

• Firmware Upgrade

1.13.2 Documentation

Click on this tab to access the Documentation page.

This page provides you easy access to:

• Owners manual

• Networking guide

• COLDTUB App user guide

• Other cool stuff

• Quick Reference Cards

Page 40

Winning is cool™

2.13.3 Error Codes

Click on this tab to access the Error Codes page.

This page provides you quick access to error code descriptions, possible causes and solutions for error codes

that will be displayed on your COLDTUBs topside controller, in the unlikely event of a system warning linked to a

possible component fault, such as:

• Flow switch error - FLC.

• Flow switch error - FLO.

Or HPT

• High limit error - HL.

• High limit temp probe error - HL.

• Temp probe error - PRR.

2.13.4 About

Click on this tab to access the About page.

This page displays the following details about your

COLDTUB:

• Firmware version load.

• Hardware version.

• Product ID.

• COLDTUB serial number.

2.13.5 Prole

Click on this tab to access the Prole page.

This page is used to:

• Update your personal details such as email

and password.

• Update your preferences such as register and

remove a COLDTUB from My COLDTUB.

Page 41

2.13.6 Diagnostics

Click on this tab to access the Diagnostics page.

This page is used to access the data that has been transmitted from your COLDTUB to My COLDTUB. Data such

as, but not limited to the following is captured:

The data can be used by the COLDTUBs owner to determine and track their COLDTUBs power consumption.

2.13.7 Logout

To logout of My COLDTUB press the Logout

button on the horizontal tool bar in the right

hand upper corner of the screen.

Once out, enjoy your COLDTUB!

Page 42

Winning is cool™

2.14 Connect with the NETGEAR

Installation Assistant

1. Use a WiFi network manager on a computer or mobile device to nd and connect to the extender WiFi network NETGEAR_EXT

After the connection with the computer or WiFi device is established, the Device Link LED lights.

2. Launch a web browser.

3. Enter www.mywiext.net in the address eld of the browser. The New Extender Setup page displays.

4. Click the NEW EXTENDER SETUP button.

The Create Account page displays.

5. Complete the elds on the page to set up your login credentials and click the NEXT button.

6. Select a WiFi network to extend and click the NEXT button.

7. In the Password (Network Key) eld, type the existing WiFi network password (also called the passphrase or security key) and click the NEXT button.

8. Set the network name (SSID) and password for your extender and click the NEXT button.

9. Connect your computer or WiFi device to the new extended WiFi network using the SSID and password that

you created in Steps 7 and

10. Make sure that your computer or WiFi device is successfully connected before you click the CONTINUE button.

11. Click the CONTINUE button. A message displays conrming that the extender is connected and ready.

12. Click the NEXT button.

The registration page displays

13. Complete the registration elds and click the FINISH button to complete the setup.

If you do not want to register your extender, click the Skip Registration link

Page 43

Owners Manual

NATURAL SALT WATER CARE

Page 44

Winning is cool™

Table of Contents

3.1 What is COLDTUB Pal? 43

3.2 What Does COLDTUB Pal Do? 43

3.3 What Are The Benets of COLDTUB Pal? 43

3.4 How Does COLDTUB Pal Work? 44

3.4.1 COLDTUB Pal System Interface 44

3.4.2 COLDTUB Pal Main Components 45

3.5 COLDTUB Pal Version Table 46

3.6 COLDTUB Pal Version – Installed in Owners Tub 46

3.7 Denitions of Terms 46

3.8 Water Chemistry Abbreviations/Acronyms & Ranges 49

3.9 COLDTUB Pal Warranty 49

3.10 COLDTUB Pal Start – Up Guide 50

3.10.1 COLDTUB Pal Start-Up Overview Flowchart 50

3.10.2 Fill Tub With Water Power Up Tub and Set Water Temperature 53

3.10.3 Program Filtration Cycles/Filtration Duration 54

3.10.4 Establishing Correct Water Chemistry 54

3.10.5 Register Tub With COLDTUB Pal 55

3.10.6 Sanitizer and pH Readings 55

3.11 COLDTUB Pal 56

3.11.1 Home Page 57

3.11.2 New User Registration 57

3.11.3 Login First Time 58

3.11.4 Register a COLDTUB 58

3.11.5 Login 59

3.11.6 COLDTUB Pal 59

3.11.7 Settings 59

3.11.8 Documentation 60

3.11.9 Error Codes 60

3.12 About 61

3.12.1 Prole 61

3.12.2 Diagnostics 62

3.12.3 Logout 62

3.12.4 Caring for your COLDTUB Pal System - Maintenance 63

3.12.5 Caring for your COLDTUB Pal System - Questions 65

3.13 COLDTUB COLDTUB Pal Version 1 R1 Maintenance Schedule 68

Page 45

3.1 What is COLDTUB Pal?

COLDTUB Pal is an advanced salt water maintenance system designed to data log pH (potential Hydrogen) and ORP (Oxidation-Reduction Potential) readings and self manage the ORP level within the specied range.

3.2 What Does COLDTUB Pal Do?

• Data log Tub water pH and ORP readings.

• Maintains ORP within the specied range by automatically producing sanitizer (Chlorine) agents.

• Displays current ORP and pH levels of your Tub water.

• Softens water.

• Claries water.

3.3 What Are The Benets of

COLDTUB Pal?

• Automatically maintains sanitizer (Chlorine) within the specied ORP range.

• Displays current ORP and pH levels of your Tub water.

• Takes the guess work out of calculating how much COLDTUB Cold Water Run Down is required

to add to your Tub water to lower the pH level within the required range.

• Makes skin feel soft and smooth.

• Makes water look Sparkling clean.

• Reduces contact with harsh chemicals.

• Dramatically reduces time and money needed to maintain Tub water.

• Reduces impact to the environment:

1. Fewer trips to the Tub store for supplies and having your water tested.

2. Less packaging wasted on chemical containers.

3. Less industrial waste produced making Tub chemicals.

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3.4 How Does COLDTUB Pal Work?

• Consumer registers their Tub on the COLDTUB Pal web based after sales support system.

• COLDTUB Cold Water Dead Sea Salt is added to the Tubs water when the Tub has been lled with water

and water balanced.

• An ORP/pH probe xed into the foot well area of your Tub sends a signal to the Global Eco Pak through

the COLDTUB Pal Communication Cable. The Global Eco Pak then establishes a two-way communication channel between the Global Eco Pack and COLDTUB Pal.

• COLDTUB Pal data logs the Tub water pH and ORP levels.

• COLDTUB Pal automatically produces and maintains sanitizer (Chlorine) within the specied ORP range.

• COLDTUB Pal displays current ORP and pH levels of your Tub water within COLDTUB Pal.

• As required the consumer adds the required amount of COLDTUB Cold Water Run Down to keep the pH

within the required range.

3.4.1 COLDTUB Pal System Interface

The following diagram reects the COLDTUB Pal System interface:

Page 47

3.4.2 COLDTUB Pal Main Components

Picture

The following table depicts the COLDTUB Pal components referenced in this manual.

Term

Global Eco PAK

COLDTUB Pal Generator

COLDTUB Pal Output Electrode

COLDTUB Pal Sensor

COLDTUB Pal Niche (Two piece the front section unscrews from the body section)

COLDTUB Pal Electrode Housing (Also known as Lippert Walltting Threaded)

Picture

COLDTUB Pal Housing Grate (Also known as Lippert Grate Threaded)

COLDTUB Pal Housing Plug

COLDTUB Pal Communication Cable

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3.5 COLDTUB Pal Version Table

The following table is used to track the release dates and provide a summary for any COLDTUB Pal version releases.

COLDTUB Pal VERSION PRODUCTION RELEASE DATE SUMMARY

Version 1 January 2018 Initial release

3.6 COLDTUB Pal

Version – Installed in Owners Tub

The following table provides for the owner to record the COLDTUB Pal version details of their Tub.

COLDTUB Pal VERSION Tub PRODUCTION DATE Tub SERIAL NO.

3.7 Denitions of Terms

TERM DEFINITION

COLDTUB Pal COLDTUB Pal is an advanced salt water maintenance system designed to data log pH

and ORP readings and self manage the ORP level within the specied range

COLDTUB Pal Output Electrode

Version

COLDTUB Pal Sensor

COLDTUB Pal Communication Cable

COLDTUB Cold Water

COLDTUB Pal COLDTUB Pal is a Web based after sales support system designed and built by

Five plate platinum-iridium Titanium electrode - equipped salt cell converts the saltwater solution to sanitizer, and as this solution reverts back to its natural form (salt) after sanitizing. Unless large volumes of water are added to the Tub you never have to add more salt. The ve plate electrode plastic outer casing is silver in color.

Modication status of the electrode tted to the Tub.

pH and ORP sensor (probe) used to measure pH and chlorine (ORP) readings along

with many other reading and transfer the readings to the COLDTUB Pal web site.

The Sensor is connected to the Global Eco Pak with a COLDTUB Pal Communication

Cable.

Cable that connects the COLDTUB Pal Sensor to the Global Eco Pak. The communication cable is used to establish continous two-way communication between the COLDTUB Pal System and COLDTUB Pal.

COLDTUB range of products developed especially for maintaining your Tubs water.

COLDTUB especially for COLDTUB owners that have COLDTUB Pal installed in their Tub.

COLDTUB Pal has been designed to receive data from your Tub over the internet through the Tubs Wi-Fi system. The data is logged and saved by COLDTUB Pal on a continual basis.

Page 49

Denitions of Terms

TERM DEFINITION

Calcium Hardness (CH)

Alkalinity

Total Alkalinity (TA)

Potential Hydrogen

(pH)

Calcium Hardness is a measure of the total amount of dissolved calcium salts in the water.

CH helps determine how scaling or corrosive the water is. It is believed that calcium helps

control the corrosive nature of water.

Calcium has two major problems in Hot Water Chemistry:

1. CH has a tendency to precipitate (fall out of suspension in high temperatures).

2. High pH will cause calcium to precipitate. The problem with calcium falling out of sus-

pension is that it collects on the heater and pump, and shortens their life.

Any natural corrosiveness in the water can be combated by maintaining a slightly higher Total Alkalinity Level.

A measure of how stable the pH is (a measure of the total levels of carbonates, bicarbonates,

hydroxides, and other alkaline substances in the water).

TA is referred to as the water’s “”pH buffer””. In other words, it’s a measure of the ability of the water to resist changes in pH level.

If the TA is too low, the pH level will uctuate widely from high to low. Fluctuations in pH can

cause corrosion or scaling of the Tub components.

Low TA can be corrected by adding COLDTUB Cold Water Balance to the Tub water.

If the Total Alkalinity is too high, the water will be more susceptible to scale and high pH. High pH may be difcult to bring down.

Note: Salt systems naturally drive pH levels to increase.

High TA can be lowerd by adding COLDTUB Cold Water Run Down to the Tub water.

Once the TA is Balanced, it normally remains stable, although some sanitizers, and the addition of more water with a high or low alkalinity will raise or lower the TA reading of the water.

The pH level is the measure of alkalinity.

pH is measured between 0 and 14 denoting verious degrees of acidity or alkalinity.

Neutral water has a pH of 7.0 Water below 7.0 is acidic and becomes more acidic as it ap-

proaches zero.

Water above 7.0 is alkaline and alkalinity increases as it approaches 14.

When the pH of water is 7.0 or below, chlorine will act primarily as a sanitizer. At this level, it

is very effective at killing bacteria.

At 7.4, chlorine will act equally as a sanitizer and oxidizer.

Above 7.8, chlorine will act principally as an oxidizer.

The pH of chlorine is 11.7ppm.

Tub water is considered balanced if the pH level is within the target range, between 7.0pH to

7.6pH.

Adding chlorine either automatically through a salt system or manually, into Tub water with

high pH, above 7.6pH, will further increase the pH level and dramatically reduce the effectiveness of the chlorine as a sanitizer. This must be avoided by rst reducing the pH level into the target range 7.2pH - 7.6pH.

Maintaining a Balanced pH level between 7.2pH and 7.6pH is extremely important for:

• Optimizing the effectiveness of the sanitizer.

• Maintaining water that is comfortable for the user.

• Preventing equipment deterioration.

• Note: Salt systems naturally drive pH levels to increase, strive to achieve a balanced pH level.

(Continued)

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Denitions of Terms (Continued)

TERM DEFINITION

Potential Hydrogen

(pH)

(Continued)

ORP Oxidation–Reduction Potential.

Free Chlorine (FCL)

Chlorine Residual

If the Tub water’s pH level is too low, the following may result:

• The sanitizer will dissipate rapidly.

• The water may become irritation to Tub users.

• The Tub’s equipment may corrode. Low pH can be raised by adding COLDTUB Cold Water Jump Up to the Tub water. If the pH level is too high, the following may result:

• The sanitizer is less effective.

• Scale will form on the Tub shell surface and the equipment.

• High pH will cause calcium to precipitate (fall out of suspension).

• The water may become cloudy.

High pH can be lowered by adding COLDTUB Cold Water Run Down to the Tub water. It is important to check the pH on a regular basis. The pH will be affected by the bather load,

the addition of new water, the addition of various chemicals, and the type of sanitizer used.

This is simply a measurement of the water’s ability to cleanse itself. ORP is measured in millivolts (mV). Also refer FCL

FCL is the active form of chlorine that actually kills bacteria and algae (It is a Sanitizer).

Sanitizer is extremely important for killing algae, bacteria and viruses, and preventing

unwanted organisms for growing in the Tub. At the same time, you don’t want too high a

sanitizer level, or it can irritate your skin, lungs and eyes.

Always maintain the sanitizer level in your Tub within the recommended range.

Also refer ORP

The actual level of chlorine in the water after the chlorine demand has been satised.

Sanitizer Chemical used to kill bacteria.

Generic names: Chlorine, Bromine and Biguanide.

Warning Adding a Chlorine agent such as Cold Water Sanitizer will cause inacurate ORP and pH readings. If chlorine is added to the Tubs water it will take three days

for the COLDTUB Pal Sensor Probe to clense itself and start sending accurate readings to COLDTUB Pal.

Also Refer Section 1.16 Caring for your COLDTUB Pal System, Question 3 If the

COLDTUB Pal System is not working, what should I do if I need to add COLDTUB Cold Water BOOST or other sanitizer to the Tubs water?

Parts Per Million (ppm)

Organic waste Debris such as microorganisms, perspiration, urine, etc. which needs to be burned up or

Shock An oxidizer that “burns off” the organic wastes which cause cloudiness and algae. It is a

ppm: parts per million, a standard measure of chemical or mineral concentration.

“oxidized” regularly to prevent haze, algae, chloramines, etc.

generic term for a chemical used to oxidize organic wastes.

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3.8 Water Chemistry Abbreviations / Acronyms & Ranges

ABBREVIATION/ACRONYMS DEFINITION CORRECT CHEMICAL LEVELS

CH Calcium Hardness 50 - 150 ppm

TA Total Alkalinity 80-100 ppm

pH Potential Hydrogen 7.0 – 7.6 ppm

ORP Oxidation–Reduction Potential 545 – 550 mV COLDTUB Pal Optimum

Range.

(Optimum Range is the default factory setting, user may adjust higher if prefered).

Depending on the water chemistry which will be effected by bather load and Tub usage, at times the ORP value will overshoot or undershoot the Optimum Range.

3.9 Warranty

COLDTUB Pal Warranty

COLDTUB warrants the COLDTUB Pal system against malfunctions due to defects in materials and workmanship for 2 years from the original date of delivery to the original customer on factory installed systems, except the user replaceable COLDTUB Pal Electrode which needs to be replaced annually. This warranty includes parts only.

Tub water quality and other damages resulting from water imbalance are specically not covered by this

warranty.

Disclaimer: This is not an automatic water care system. The system is set up for typical Tub use.

The Tub user is ultimately responsible for maintaining proper sanitary water conditions. Use of salt other than COLDTUB Cold Water Sea Salt Blend will damage the COLDTUB Pal components and void the warranty. The COLDTUB Cold Water Sea Salt blend has been developed to protect COLDTUB Pal components from damage and the use of alternative salt blends will be easily detected by technicians.

This warranty may be void if the Tub is operated with water salt concentrations outside the recommended level of

2000 to 2500 parts per million (ppm).

Damage to other Tub components unrelated to the COLDTUB Pal system as a result of leaking pump seals are

specically not covered by this warranty. For example, heaters, heater barrels, jets, grab rails, pump seals, and

pump motors are not covered in this case.

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3.10 COLDTUB Pal Start-up Guide

3.10.1 COLDTUB Pal Start-Up Overview Flowchart

Tub has been positioned in accordance with the

COLDTUB Owners Manual.

NOTE:

Have electrical power to Tub

connected in accordance

with

COLDTUB Owners Manual

COLDTUB COLDTUB Pal Salt

Dose

Guidance Table.

Refer: Section 1.14.6

Fill Tub With Water, Power Up Tub and

Set

Water Temperature

Note: COLDTUB Pal Sensor Probe

Should have been installed.

Refer: Section 1.14.2

Program Filtration Cycles/Filtration Duration.

Refer: Section 1.14.3

Stabilize Tub Water.

Refer: Section 1.14.4

Establishing Correct Water

Chemistry.

Refer: Section 1.14.5

Connect Your Tub to the Home

Network.

Refer: Section 1.14.7

This owchart provides an

overview of the COLDTUB Pal start-up process.

The detailed support procedures are contained in this document.

All checks and test should be carried out in accordance with the COLDTUB COLDTUB Pal Owners Manual.

Caring For Your COLDTUB

Pal System.

Refer: Section 1.16

mycoldtub.com

Refer: Section 1.14.8

Establishing Correct Water Chemistry.

Refer: Section 1.14.9

Relax and Enjoy Your Tub

Maintain Correct Water

Chemistry

COLDTUB COLDTUB Pal Version 1 R1 Maintenance Schedule.

Refer: Section 1.17 or, COLDTUB COLDTUB Pal Version 1 R1

Maintenance Schedule QRC

Page 53

ORP/PH Probe Installation

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ORP/PH Probe Installation (Continued)

Page 55

mpe r atu r e

The following steps provide guidance to help establish correct chemically balanced water.

To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before carefully adding to the spa water.

Note: The following steps take into account that the Spa Technician has filled your spa with water to above the Spa Boy Sensor Housing, removed the Spa Boy Sensor Plug, installed the Spa Boy Sensor Housing Grate and installed the Spa Boy Sensor.

Warning: Do not proceed until the Spa Technician has filled your spa with water

to above the Spa Boy Sensor Housing, removed the Spa Boy Housing Plug, installed the Spa Boy Sensor Housing Grate and installed the Spa Boy Sensor. or you have obtained further direction from your Dealer.

Steps to Fill Spa With Water Power Up Spa and Set Water Temperature

Step 1. Fill Spa

Fill your spa through the filter intake as shown to the appropriate level (just under the head rests). If you have sediment or high mineral content a “carbon filled pre-filter”, as pictured, can help. (This is optional and will prolong

the fill time).

Step 2. Connect/Turn on Electrical Power to the Spa

Once the spa is filled to the proper level, connect power to the spa in accordance with the Arctic Spas Owners Manual, and turn the power on to the spa on.

3.10.2 Fill Tub With Water Power Up Tub and Set Water Temperature

The following steps provide guidance to help establish correct chemically balanced water. To help

ensure chemicals dissolve appropriately it is good practice to rst mix/dissolve the chemical in an

uncontaminated container of hot water before carefully adding to the Tub water.

Note: The following steps take into account that your Tub has water above the COLDTUB Pal Sensor Housing, removed the COLDTUB Pal Sensor Plug, installed the COLDTUB Pal Sensor Housing Grate

and installed the COLDTUB Pal Sensor.

WARNING: Do not proceed until your Tub water is above the COLDTUB Pal Sensor Housing,

removed the COLDTUB Pal Housing Plug, installed the COLDTUB Pal Sensor Housing Grate and installed the COLDTUB Pal Sensor. or you have obtained further direction from your Dealer.

Steps to Fill Tub With Water Power Up Tub and Set Water Temperature

STEP 1. FILL TUB

Fill your Tub through half way up the skimmer box as shown

to the appropriate level.

STEP 2. CONNECT/TURN ON ELECTRICAL POWER TO

THE TUB

Once the Tub is lled to the proper level, connect power to the

Tub in accordance with the COLDTUB Owners Manual, and

turn the power on to the Tub on.

STEP 3. SET WATER TEMPERATURE

Set the water temperature control on the settings to the

desired temperature (between 42ºF and 104ºF or 5.5°C and

40°C).

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3.10.3 Program Filtration Cycles/Filtration Duration

The system will automatically perform 4 one hour ltration cycles per day, 6 hours apart. The above system factory ltration settings can be adjusted by the consumer through:

• onTub power management using your device such as smart phone or tablet that has been connected to your Tub through WiFi. Refer onTub user Guide.

• The settings. Refer COLDTUB COLDTUB Owners Manual.

3.10.4 Establishing Correct Water

Chemistry

The following steps provide guidance to help establish correct chemically balanced water.

To help ensure chemicals dissolve appropriately it is good practice to rst mix/dissolve the

chemical in an uncontaminated container of hot water before adding to the Tub water.

Steps to Establish Chemically Balanced Water With COLDTUB Pal

Step 1. Test and Adjust Total Alkalinity

Test Total Alkalinity. It should be 80 – 100 ppm (100 max). If high,

lower Total Alkalinity with COLDTUB Cold Water Run Down (pH Down) or muriatic acid. Do not raise Total Alkalinity!

WARNING: Skipping this step on Start-up can cause scaling

problems and cloudy water that may not be covered under warranty.

NOTE: Use all products according to directions on the bottle.

Step 2. Test and Adjust pH

Test pH. Levels should be between 7.0 – 7.6.

If pH is high, (over 7.6) add COLDTUB Cold Water Run Down. NOTE: Use all products according to directions on the bottle. NOTE: Salt systems naturally drive pH levels to increase, strive to achieve a Balanced pH level. NOTE: High pH will cause calcium to precipitate (fall out of

suspension). The problem with calcium falling out of suspension is that it collects on the heater and pump, and shortens their life.

Step 3. Mix Salt Crystals

Dissolve the required recommended salt dosage in a 5 Gallon (20 litre) pail of hot water.

Pal Salt Dosage Chart contained in this guide.

Step 4. Add Salt to Tub Water & Re-Test TA / pH (a) Slowly pour the dissolved salt from the pail into the Tub water.

(b) Run pumps for 5 minutes to help mix salt blend through.

(d) Then re-test and adjust Total Alkalinity level accordingly.

(e) Then re-test and adjust pH level accordingly.

Refer: Steps 2 and 3 for correct TA/pH levels

Page 57

3.10.5 Register Tub With COLDTUB Pal

You will now need to register your Tub through the internet with COLDTUB Pal.

COLDTUB Pal is a Web based after sales support system designed and built by COLDTUB especially for COLDTUB owners that have COLDTUB Pal installed in their Tub.

COLDTUB Pal has been designed to receive data from your Tub over the internet through the Tubs Wi-Fi system. The data is logged and saved by COLDTUB Pal on a continual basis.

The web address is: www.mycoldtub.com

Refer Section 1.15 COLDTUB Pal for registration details.

3.10.6 Sanitizer and pH Reading

The following provides guidance on the establishment and maintenance of sanitizer and pH readings.

Sanitizer Readings

You should have ORP sanitizer (Chlorine) readings within 24 hours.

24 hours post adding the salt to the Tubs water, COLDTUB Pal will be able to provide

accurate readings regarding the ORP sanitizer (chlorine) reading, and pH reading.

Important: Always check the pH and ORP (sanitizer) levels before each Tub use.

* Expect the pH too increase slowly over each week and when the pH gets too high use

COLDTUB Cold Water Run Down to correct it.

High pH will cause premature failure of the COLDTUB Pal Output Electrode, cloudy

water, and decreased effectiveness of the sanitizer.

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3.11 COLDTUB Pal

The following is a brief outline of COLDTUB Pal.

COLDTUB Pal is a Web based after sales support system designed and built by COLDTUB especially for COLDTUB owners that have COLDTUB Pal installed in their Tub.

COLDTUB Pal has been designed to receive data from your Tub over the Internet through the Tubs Wi-Fi system. The data is logged and saved by COLDTUB Pal on a continual basis.

The data is translated into a format that allows:

The Tub Owner

To log into COLDTUB Pal and check their Tub water to conrm that it is safe for bathers to enter the Tub by accurately conrming pH and ORP sanitizer (Chlorine) are in the required target range. If not the Tub owner will know the exact pH and ORP readings and this is critical in ensuring the correct chemical volume is added to the Tubs water when needed. No need to

interpret test strips, takes the guesswork out of maintaining water.

The following pages make up the COLDTUB Pal Web site:

• Home.

• Register.

• Login.

• Settings.

• Documentation.

• Error Codes.

• About.

• Prole.

• Diagnostics.

• Logout.

As you can see from the above, COLDTUB Pal clearly places COLDTUB owners another milestone ahead of owners of other brand Tubs.

Page 59

3.11.1 Home Page

To access the COLDTUB Pal Home page enter the following

web address into your browser.

www.mycoldtub.com

For a new user, create a new user account by completing the details in the Register box located on the right hand side of the Home Page.

For a registered user, click on the Login button located on the upper right hand side of the Home Page.

3.11.2 New User Registration Page

For a new user, to create a user account complete the details in the Register box located on the right hand side of the Home Page.

Once completed, press the Click Here to Register button at the bottom of the Register box on the Home

Page.

You will now have been directed to New User

Account Tab.

Complete the data elds as required.

Once completed, press the Register button at the

bottom of the New User Account tab.

You will then receive an account registration email from COLDTUB Pal.

Once you receive the email complete the registration by

conrming your email address by clicking on the link in

the received email.

You will be directed to the COLDTUB Pal Web page and

the conrmation will be displayed.

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3.11.3 Login First Time

Before you login for the rst time you should rst connect

your Tub to your home network.

You can now login by clicking the login link and entering

your user name and password in the elds provided in the

Once you have access to the home page, you can log in

by entering your user name and password in the elds on

the upper right hand side of the home page.

Once entered press the Login button directly under the

Username and Password elds.

You will automatically be directed to the Prole and

Preferences Page, where you will need to register your Tub details.

3.11.4 Register an COLDTUB

To register your COLDTUB details click the

and Preferences box.

You will receive a prompt to reect that your

Tub must be connected to the Internet (Your

Home Network). Click the Search button to nd

your Tub. The Tub Registration Conrmation pop up box will be displayed advising you to press a button on your Tubs Topside Controller

to conrm the Tub registration.

If you are not sure of how to register your

Tub you can click on the Help Video button to

obtain further guidance.

Your Tub will now be connected to the COLDTUB Pal server

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3.11.5 Login

Once you have logged in for the rst time and registered your Tub details within COLDTUB Pal logging into COLDTUB Pal is achieved from accessing the COLDTUB Pal home page. Login by entering your

user name and password in the elds on the upper

right hand side of the home page.

Once entered press the Login button directly under

the Username and Password elds.

Once logged in, COLDTUB Pal will automatically open your personal COLDTUB Pal page.

Note: If you have forgotten your password you can

press the Forgot Password button to reestablish your password.

3.11.6 COLDTUB Pal

Once you have logged in, COLDTUB Pal will have automatically directed you to, your

COLDTUB Pal page.

If your Tub is connected to the internet through your home network you can see if your Tub is in use, adjust the temperature and turn on and off

components if desired, see ORP and pH levels,

etc

From this page you are able to explore the COLDTUB Pal web pages by clicking the desired tab along the horizontal tool bar.

3.11.7 Settings

Click on this tab to access the Settings page.

From this page, you can see your Tubs pH and

ORP readings, see if your COLDTUB Pal System is currently producing Sanitizer (Sanitizing) adjust the following settings of your Tub:

• Filtration.

• Power Management.

• Firmware Upgrade

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3.11.8 Documentation

Click on this tab to access the Documentation page.

This page provides you easy access to:

• Your owners manual.

• Networking guide.

• onTub user guide.

• COLDTUB Pal Owners Manual.

• Power Management.

• Quick Reference Cards.

• Other cool stuff.

3.11.9 Error Codes

Click on this tab to access the Error Codes page. This page provides you quick access to error code

descriptions, possible causes and solutions for error codes that will be displayed on your Tubs topside controller, in the unlikely event of a system warning linked to a possible component fault, such as:

• Pressure switch error -FLC

• No water ow - FLO.

• High limit error - HL.

• Temp probe error - PRR.

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3.12 About

Click on this tab to access the About page.

This page displays the following details about your Tub:

• Firmware version load.

• Hardware version.

• Product ID.

• Tub serial number.

3.12.1 Prole

Click on this tab to access the Prole page.

This page is used to:

• Update your personal details such as email and

password.

• Update your preferences such as register and

remove a COLDTUB from Mycoldtub.com.

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3.12.2 Diagnostics

Click on this tab to access the Diagnostics page.

This page is used to access the data that has been transmitted from your Tub to COLDTUB Pal. Data such as, but not limited to the following is captured:

• COLDTUB Pal chart.

• COLDTUB Pal Table.

• COLDTUB Pal Controls.

• COLDTUB Pal Report.

The data can be used by the Tubs owner to graphically

check pH and ORP readings determine power usage.

COLDTUB PAL CHART

3.12.3 Logout

To logout of COLDTUB Pal press the Logout button on the horizontal tool bar in the right hand upper corner of the screen.

Once out, enjoy your Tub!

Page 65

3.12.4 Caring for your COLDTUB Pal System COLDTUB Pal Maintenance

Question 1 How do I Replace the COLDTUB Pal Output Electrode?

The COLDTUB Pal Output Electrode should be replaced every 12 months. Doing this ensures Sanitizer will be produced and sanitizer remains in the required range.

The COLDTUB Pal Output Electrode can be replaced without draining the Tubs water providing these steps are followed.

Steps:

• Unscrew the COLDTUB Pal Niche out of its housing.

• Raise the Niche completely out of the Tubs water and dry off any water on the Niche and

Electrode.

• To help prevent galvanic corrosion, it is critical to ensure that Tub water does not come into

contact with the COLDTUB Pal Electrode Electrical Pin or female matting connection located on

the COLDTUB Pal Niche when disconnecting the Niche from the COLDTUB Pal Electrode.

* Keep them high and keep them dry, when replacing the COLDTUB Pal Output

Electrode!

• With a small Phillips screwdriver unscrew the set screw that secures the COLDTUB Pal

Output Electrode to the Niche.

• Remove the COLDTUB Pal Output Electrode from the Niche by Unscrewing the Electrode

anticlockwise and ensure the small O-ring has not dislodged from the Electrode and

remained behind inside the Niche.

• Ensure the new Electrode has the small O-ring correctly seated into the groove that is

positioned around the electrical pin.

• Inspect the male electrical connection plug in the Niche to ensure it is not corroded. If

corroded the dealer will need to be contacted as the COLDTUB Pal Niche Assembly will require replacement.

• Apply Dielectric Grease to the electrical pin on the new COLDTUB Pal Electrode.

• Insert the COLDTUB Pal Electrode back into the Niche and turning clockwise screw the

Electrode into the Niche until tight and the locating hole has aligned (approximately 4 revolutions).

• Insert the set screw into the Electrode and using a Phillips screwdriver tighten the set screw.

• Tuck the wiring loom back into the Housing.

• Screw the Niche back into its Housing ensuring the Electrode points upwards when tight.

This ensures maximum output from the Electrode.

Question 2 How do I Care for the COLDTUB Pal Sensor?

The COLDTUB Pal Sensor must never be permitted to freeze and must always remain in contact with water. If the Sensor freezes or is not left in contact with water at all times the sensor will fail and will require replacement!

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3.12.4 Caring for your COLDTUB Pal System COLDTUB Pal Maintenance

(Continued)

Question 3 How do I Care for the COLDTUB Pal Sensor when Draining

the Tubs Water?

Note: Draining tub and using the provided plug, should take place when Tub will be empty for period of time. (1 week or longer) If doing a quick drain/rell for fresh water, steps using the plug are not needed. The probe will not dry out in 24 hours.

As the COLDTUB Pal Sensor must always remain in contact with water, when the Tubs

water is being drained the COLDTUB Pal Sensor Housing must be sealed before the water is

drained.

The COLDTUB Pal Sensor Housing is usually located in the foot well or other area of the Tub

that is not in the way of bathers or impacted by water turbulence from jets. The COLDTUB Pal

Housing has a Grate screwed into the front of the Housing.

Steps for caring for your COLDTUB Pal Sensor when draining the Tubs water:

• Obtain the COLDTUB Pal Housing Plug provided with the Tub.

• Check to ensure the Housing Plug has an O-ring in place.

• Turn the breaker off to isolate power to your Tub.

• Turning anticlockwise, unscrew the Grate located on the front of the COLDTUB Pal

Sensor Housing.

• Screw the COLDTUB Pal Housing Plug provided with your Tub into the front of the

COLDTUB Pal Sensor Housing. This will seal the water that is in the Housing and prevent the water in the Housing from draining when you drain

your Tubs water.

Warning: The COLDTUB Pal Sensor must never be permitted to freeze and must always remain in contact with water. If the Sensor freezes or is not left in contact with water at all times the sensor will fail and will require replacement!

• You can now drain your Tubs water.

• When relling your Tub with water, leave the COLDTUB Pal Sensor Plug secured in place

until the water line is higher than the

PH Probe housing.

• The COLDTUB Pal Housing Plug can now be unscrewed from the Housing and the Hous

ing Grate can be screwed back into the Housing.

• Once the water level has been reached you can turn the breaker back on to repower your

Tub.

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3.12.5 Caring for your COLDTUB

Pal System

COLDTUB Pal Questions

Question 1 Does adding salt to the Tubs water impact pH?

Yes adding salt to the Tubs water will increase the pH level.

The chlorine that is produced by a salt chlorinator plays a role in the water chemistry of a salt Tub. Salt is sodium chloride. When an electric charge is passed through salt water, the sodium chloride is turned into sodium hypochlorite. This is the same kind of chlorine that is sold by the

gallon as liquid chlorine. The most important feature of sodium hypochlorite is a high pH. When the salt chlorinator produces chlorine, it raises the pH of the Tubs water. Strive to achieve a Low pH level 7.0. pH must not exceed 7.6.

Question 2 What do I do if my ORP Reading is below the Optimum Range?

If COLDTUB Pal reects that the ORP is below the Optimum Range of 545 – 550 mV you must rst consider that water chemistry may have been affected by recent bather load and Tub usage,

at times the ORP value will overshoot or undershoot the Optimum Range.

If the COLDTUB Pal Dashboard on COLDTUB Pal reects that the ORP is below 545 mV do the

following:

Check COLDTUB Pal Dashboard through COLDTUB Pal to see if the Dashboard reects

sanitizing YES, if yes COLDTUB Pal is currently producing sanitizer. Re-check ORP in a few

hours to conrm ORP is increasing.

If Dashboard reects Sanitizing NO:

Trip the Tubs breaker to isolate the power to the Tub and then turn the breaker back on to repower the Tub.

Check COLDTUB Pal Dashboard through COLDTUB Pal to see if the Dashboard reects

sanitizing YES, if yes COLDTUB Pal is currently producing sanitizer. Re-check ORP in a few

hours to conrm ORP is increasing.

If Dashboard reects Sanitizing NO: Contact COLDTUB who will request a Master Technician

to log onto your Tub to determine the possible cause, such as depleted COLDTUB Pal Output Electrode, Poisoned COLDTUB Pal Sensor or corroded COLDTUB Pal Output Electrode electrical connections.

Page 68

Winning is cool™

3.12.5 Caring for your COLDTUB Pal System

Question 3 If the COLDTUB Pal System is not working, what should I do

if I need to add COLDTUB Cold Water SANITIZER or other sanitizer to the

Tubs water?

Adding any type of chlorine sanitizer directly to the Tubs water will poison the COLDTUB Pals

Sensor Probe which will cause inaccurate ORP and pH readings to be sent to COLDTUB Pal

and registered with COLDTUB Pal.

Before adding chlorine sanitizer to the Tubs water, protect the COLDTUB Pal Sensor Probe from

becoming poisoned by Obtain the COLDTUB Pal Housing Plug provided with the Tub.

Check to ensure the Housing Plug has an O-ring in place.

Turning anticlockwise, unscrew the Grate located on the front of the COLDTUB Pal Sensor Housing.

Screw the COLDTUB Pal Housing Plug provided with your Tub into the front of the COLDTUB Pal Sensor Housing. This will seal the water that is in the Housing and prevent the COLDTUB

Pal Sensor Probe from becoming poisoned from adding sanitizer to the Tubs water.

You can now add the sanitizer.

After adding the sanitizer to the Tubs water, ensure the COLDTUB Pal Housing Plug remains in

place for three days.

Once three days have past , the COLDTUB Pal Housing Plug can be unscrewed from the Housing and the Housing.

Grate can be screwed back into the Housing.

(Continued)

COLDTUB Pal Questions

Question 4 How do I help prevent impedance increase at the COLDTUB Pal

Electrode?

Maintain the pH level within the target range 7.0 pH – 7.6 pH.

As salt systems naturally drive pH levels upwards, it is most critical to the performance/life of the

salt system to

maintain the pH within the target range.

High pH reduces the effectiveness of chlorine.

Therefore, high pH causes your COLDTUB Pal system to produce more chlorine unnecessarily thus increasing pH even higher and reducing the effectiveness of chlorine even further.

Strive to achieve a Low pH level 7.0. pH must not exceed 7.6.

Page 69

3.12.5 Caring for your COLDTUB

Pal System

(Continued)

COLDTUB Pal Questions

Question 5 Why is my water bright yellow, or bright green, or a rusty color

suddenly?

This can happen if the pH gets too high.

Maintain the pH level within the target range 7.0 pH – 7.6 pH.

Lower the pH using ‘Cold Water Run Down’. If the color of the water does not normalize you may

need to replace the water.

* Keep an eye on the pH and adjust it weekly to avoid this problem in the future.

Question 6 What happens if my water becomes cloudy?

1. Check you pH level to ensure it is in the target range. If high Lower the pH using ‘Cold Water Run Down’

2. Check/Test the water for chlorine content. If the level is low or there is no reading the COLDTUB Pal Output Electrode may be exhausted and require replacement.

3. Check your lters as they may require replacement.

Question 7 What is the impact of phosphates on the COLDTUB Pal system?

High levels of phosphates (above 250 ppb) may reduce the effectiveness of sanitizer output.

Question 8 Can I use softened water with my COLDTUB Pal system?

Yes.

You probably have a water softener because your water is quite hard. Your water-softener removes calcium from your water and helps you achieve water with calcium content near the target range,

between 50 - 150ppm.

Page 70

Winning is cool™

3.13 COLDTUB Pal Version 1 R1

Maintenance Schedule

The following table outlines the typical water maintenance program required for an COLDTUB

tted with COLDTUB Pal Version 1 R1. To help ensure chemicals dissolve appropriately it is good practice to rst mix/dissolve the

chemical in an uncontaminated container of hot water before carefully adding to the Tub water. There are two methods to check the target range:

• COLDTUB Pal Application, if your Tub has Wi-Fi and access to the internet through

your home network or portable device such as iPad or smart phone, you can log onto COLDTUB Pal and open the Settings or Diagnostics Page to review the readings (To

access COLDTUB Pal you must rst register your details on the COLDTUB Pal web site:

www.mycoldtub.com.

Item Frequency Maintenance Task Target Range

pH Weekly Check the Potential Hydrogen (pH) to

ensure it is in the target range.

Always rst check to ensure the pH is within the target range. If the pH is out of the target range pH must be adjusted

before making any adjustments to chlorine levels

ORP Weekly

(& before

each use)

Sodium Chloride

Monthly Check the Sodium Chloride Level to

Check the Free Chlorine Level to ensure it is in the target range.

ensure it is in the target range.

7.2 – 7.6 pH As Salt systems naturally drive pH levels upwards, it is most critical to the performance/

545–550 mV 545-550 mV is the Optimum Range factory default setting.

Version 1 R1 1500 – 1800

ppm

Filter 3 Monthly Change the lter(s) N/A Change the lter(s) in accordance with Owners Manual instructions.

Water 6 Monthly Change the water N/A Change the water in accordance with Owners Manual instructions.

Page 71

Maintenance Action to Adjust/Correct

life of the salt system to maintain the pH within the target range.

High pH reduces the effectiveness of chlorine.

Therefore, high pH causes your COLDTUB Pal system to produce more chlorine thus increasing pH even higher and reducing the effectiveness of chlorine even further.

Strive to achieve a Low pH level 7.0. pH must not exceed 7.6.

Low pH - Can be raised by adding COLDTUB Cold WaterJump to the Tub water.

High pH - Can be lowered by adding COLDTUB Cold Water Run Down to Tub water.

The user may adjust higher if preferred through the COLDTUB Pal Web Page. COLDTUB Pal will strive to maintain ORP within the Optimum Range.

Depending on the water chemistry which will be affected by bather load and Tub usage, at times the ORP value will overshoot or undershoot the Optimum Range.

Once Sodium Chloride reading is in the target range salt concentration will only change

if water is splashed or drained out. Do not add salt unless this test conrms the level is

below the chemical acceptable range.

High Sodium Chloride - add water.

Low Sodium Chloride - add salt.

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