CohuHD Costar 3430HD Series Installation Manual

Installation Manual

3430HD Series

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© CohuHD Costar, LLC reserves the right to change specifications without notice

Installation Manual

9991000A

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Installation Manual

Table of Contents

1.0 General Information 5

1.1 About This Document 5

1.2 Additional Information and Documents Related to the Camera System 5

1.3 Copyright/Intellectual Property Rights Statement 5

1.4 FCC Compliance 5

1.5 Support Services 5

2.0 Returns 6

2.1 Instructions 6

2.2 Shipment 6

3.0 Safety 7

3.1 Instructions 7

3.2 Grounding 8

4.0 Package Contents 9

5.0 Product Overview 10

6.0 Factory Defaults 11

6.1 Factory Default IP Address and Settings 11

6.2 Factory Default User Names and Passwords 11

7.0 Connections 12

7.1 Camera Connections 12

7.2 Manufactured Cables Available 13

7.3 Schematics 14

7.4 Waterproof Coupler Assembly 15

7.4.1 Parts 15

7.4.2 Assembly 15

8.0 Best Practices 18

9.0 Installation 19

9.1 Typical Wall Mount Installation 20

9.2 Typical Pole Mount Installation 20

10.0 Camera URLs 21

10.1 Camera Default Passwords 21

10.2 Network Video Ports Required for RTSP 21

10.3 Video Stream Connection URL’s 21

11.0 System Requirements 22

11.1 Requirements 22

11.2 Recommended Computer Specifications 22

12.0 Optional Accessories 23

13.0 Service 24

13.1 Maintenance 24

13.2 Troubleshooting 25

14.0 Warranty 26

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Installation Manual 1.0 General Information

1.0 General Information

Congratulations on your purchase of a CohuHD Rugged Outdoor Camera System!

Please be sure to carefully review the Installation and Operation manuals for your product before starting the
installation process.

1.1 About This Document

This document contains information on how to install and maintain the 3430HD Series. Please read this
manual carefully prior to installation to prevent any accidental damage or misuse. The manual is available
from the CohuHD website at http://www.cohuhd.com/Support/Product-Documentation.

The information in this manual is subject to change without notice. Please refer to the above website for the
latest information

Note: All graphics contained within this document, including images and other displays, are for reference
use only and are subject to change.

1.2 Additional Information and Documents Related to the Camera System

For information on the camera system operation, see Operation manual. The manual is available from the
CohuHD website at http://www.cohuhd.com/Support/Product-Documentation.

1.3 Copyright/Intellectual Property Rights Statement

Copyright © 2015, 2016, 2017, 2018, 2019 CohuHD Costar, LLC. CohuHD Costar, LLC has intellectual
property rights to technology embodied in the product described in this manual. CohuHD Costar™ and
OCTIMA™ are trademarks of CohuHD Costar, LLC.

1.4 FCC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or modifications to this device void the
warranty.

1.5 Support Services

Please contact CohuHD Customer Service Department for technical assistance at [phone] option 2.

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Installation Manual 2.0 Returns

2.0 Returns

2.1 Instructions

This item was thoroughly tested and carefully packed at the factory prior to shipping. Upon acceptance by the
carrier, the carrier assumes responsibility for the item’s safe arrival. If you receive the item in a damaged
condition, apparent or concealed, a claim for damage must be made to the carrier.

If a visual inspection shows damage upon receipt of this shipment, it must be noted on the freight bill or
express receipt and the notation signed by the carrier’s agent. Failure to do this can result in the carrier
refusing to honor the claim.

When the damage is not apparent until the unit is unpacked, a claim for concealed damage must be made.
Make a mail or phone request to the carrier for inspection immediately upon discovery of the concealed
damage. Keep all cartons and packing materials.

To return the product to the factory for service, please contact the Customer Service Department for a Return
Material Authorization (RMA) Number.

Prominently display the RMA number on the outside of the shipping container(s) and on paperwork contained
inside. Give a brief description of why the equipment is being returned and list the symptoms of any problems
being experienced with the equipment.

Note: If you have any issues, please refer to section

"Support Services" on page5

for assistance.

2.2 Shipment

Important:If the camera needs to be shipped, please use the original packaging material which was
designed to protect the product during transportation. If the original packaging is lost or damaged, please
order a replacement from Customer Service.

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Installation Manual 3.0 Safety

3.0 Safety

3.1 Instructions

Warning: Do not remove the covers or housing. There are no user-serviceable parts inside.

Warning: The Schrader Valves on the camera head's back plate are for factory use only. Do not attempt to
add any gas to the camera head.

Warning: The Schrader Valves on the camera's dome are for factory use only. Do not attempt to add any
gas to the camera head.

Warning: PoE++ (Power over Ethernet) injectors used with this camera system may operate from 100-240
Vac. These voltages are dangerous. Use extreme care working with equipment connected to these
voltages.

Note: NFPA 70 (Articles 800.30 and 830.30), National Electric Code®requires that a listed primary
protector be installed on the conductors of outdoor communication circuits entering a premises, as close as
possible to the point of entrance. The primary protector must be appropriate to the circuit type (PoE, PoE++,
or Ethernet).

Warning: Voltages that present a shock hazard may exist on PoE circuits. Use caution to avoid direct
contact with exposed, bare Ethernet circuit conductors or connector contacts.

Warning: Do not use y-cables or other non-standard wiring schemes.

Caution: In order to prevent damage or deterioration of the optical system avoid pointing the camera system
directly toward the sun.

l Installation must be done by qualified installers, and conform to all local codes and regulations.

l All servicing must be performed by qualified service personnel. Procedures in this manual do not

require entry into the housing of the camera system. The unit contains sensitive devices that can be
damaged by static discharge. To reduce the risk of electric shock and damage to the unit by static dis­charge do not perform any servicing other than described in these instructions. If the unit is defective,
please contact the Customer Service Department for technical assistance.

l It is the user’s responsibility to ensure that the mounting methods are safe and adequate for the loc-

ation.

l Use only stainless steel (SS) hardware to fasten the mount to an outdoor surface.

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Installation Manual 3.0 Safety

3.2 Grounding

l To provide protection against electrical surges induced by lightning, static charges, or any other cause,

the camera and cabling system must be properly grounded to earth. For installation on a building, the
camera must be bonded (that is, provided with a low impedance connection) to the building’s structural
earth ground system. For installation on a metal pole with a proper ground system at the base, the cam­era must be bonded to the pole. For installation on a non-grounded or insulated support, the camera
must be grounded with an adequate ground strap or wire between the camera and a nearby ground sys­tem, or to a ground system installed at the base of the support. Failure to adequately ground the cam­era may lead to failure of the camera. This applies to low voltage (24 Vac and PoE cameras) as well as
to 120 Vac cameras.

l Failures due to surges are not covered by the warranty, as they are not due to defects in mater-

ial or workmanship, and it is the installer’s responsibility to meet these grounding require­ments.

Note: Refer to

" Best Practices" on page18

grounding and surge protection concepts.

Surge Protection Devices for additional information on

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Installation Manual 4.0 Package Contents

4.0 Package Contents

Upon opening of the products shipping package, please verify you have received the following items:

l CohuHD 3430HD Camera System
l Quantity (2) 1/4-20 x 1/2" Mounting Screws
l Quick Start Instruction Sheet

Note: If you are missing any items, please refer to section

"Support Services" on page5

for assistance.

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