Cohu HD 3120HD series, 3920SD series, 3920HD series, 3960HD series, 3720HD series Operation Manual

HeliosTM Products

OPERATION MANUAL Series

3120HD
3720HD
3920
3930
3960

5970

8800

HD\SD
HD
HD\SD
SD
HD

Technical Manual 6X-1090K

July 15, 2014

www.CohuHD.com

[e-mail]

Table of Contents

About this document 3
Additional information and documents related to the camera system 3
FCC compliance 3
Support services 3
Returns 4

1.0 Getting Started 5

1.1 Factory Default IP Address and Settings 5

1.2 System Requirements 5

1.3 Recommended Computer Specications 5

1.4 3960HD/3960SD/5970SD Interconnection Diagram 6

1.5 3930HD Interconnection Diagram 7

1.6 3920HD/3920SD Interconnection Diagram 9

1.7 3120HD/3720HD Interconnection Diagram 10

1.8 8800HD Interconnection Diagram 12

1.9 Assigning the Static IP Address 13

2.0 Accessing the Camera Using the Helios Web Interface 15
Assigning the New Camera IP Address 17
Using the CohuONVIFDiscovery Software to Discover the Camera 18

2.1 Helios Web Interface Home Page Overview 19

2.1.1 Video Control Area 20

2.1.2 Live Video Control 20

2.1.3 LED Indicators 20

2.1.4 On-Screen Display 20

2.2 Setup 21

2.2.1 Conguration 21

2.2.1.1 Communication 22

2.2.1.2 Stream 1 23

2.2.1.3 Stream 2 24

2.2.1.4 OSD (On-Screen Display) 26

2.2.1.5 Time 27

2.2.1.6 User Settings 28

2.2.2 Change Password 30

2.2.3 Properties 31

2.2.3.1 Properties (Applies to 3960HD/3960SD/3920HD/3920SD/3930HD/3720HD/3120HD) 31

2.2.3.2 Properties (Applies to 5970SD) 33

2.2.3.3 Properties (Applies to 8800HD) 38

2.2.4 Upgrade 40

2.2.4.1 Firmware Upgrade 41

2.2.4.2 Web Interface Upgrade 42

2.3 Stream 43

2.4 Lens 43

2.4.1 Lens (Applies to 3960HD/3960SD/3920HD/3920SD/3930HD/3720HD/3120HD/5970SD) 43

2.4.2 Lens (Applies to 8800HD) 43

2.5 Tours (Applies to 3960HD/3960SD/3920HD/3920SD/5970SD/3720HD/3120HD/ 8800HD) 45

2.6 Patterns (Applies to 3720HD/3120HD) 46

2.7 Presets (Applies to 3960HD/3960SD/3920HD/3920SD/5970SD/3720HD/8800HD/3120HD) 46

2.8 Park (Applies to 3960HD/3920HD/3720HD/3120HD) 47

2.9. Auxiliary 47

2.10 Sector (Applies to 3960HD/3960SD/3920HD/3920SD/5970SD/3120HD) 49

2.11 Privacy Zones (Applies to 3960HD/3960SD/3920HD/3920SD) 50

2.12 Back Focus (Applies to 8800HD) 51

2.13 Micro Nudge (Applies to 8800HD Camera Positioner System) 52

2.14 Event (Applies to 3960HD/3960SD/3920HD/3920SD/5970SD/3720HD/3930HD/ 8800HD/3120HD) 53

2.14.1 External I/O 53

2.14.2 FTP (File Transfer Protocol) and Email 54

2.14.3 Auxiliary 55

2.14.4 Event Actions 56

2.15 Privacy Mask (Applies to 3120HD/3930

Appendix 1: Region of Interest (ROI) 59

3.0 Warranty 60

HD

with 720p30x Zoom In) 57

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About this document

The Operation Manual is a combined document for the CohuHD™ Helios™ products and contains informa-

tion on how to congure and operate camera systems using Helios Web Interface for 3960

3920HD/3920SD/3720HD/ 3120HD/8800

HD

series. The manual is available from the CohuHD website at:

HD

/3960SD/3930HD/

http://www.CohuHD.com/Files/operation_manual/HeliosOperationManual.pdf

The information in this manual is subject to change without notice. Please refer to the above website for
the latest information.

NOTE: All graphics contained within this document, including screenshots and other displays, are for reference use
only and are subject to change.

Additional information and documents related to the camera system

For information on the installation and maintenance of the following camera positioner systems see:

• 3960HD, 3960

• 3930

• 3920

• 3720

• 8800

• 3120

HD

HD

HD

HD

HD

SD

, and 5970SD – see combined Installation Manual 6X-1089
– see Installation Manual 6X-1092
and 3920

SD

– see combined Installation Manual 6X-1097
– see Installation Manual 6X-1098 and Quick Start Guige 6X-1107
(Standalone and Camera Positioner Systems) – see combined Installation Manual 6X-1 105

– see Installation Manual 6X-1109

Manuals are available from the CohuHD website on specic product pages.

Copyright/Intellectual Property Rights statement

Copyright 2014 by CohuHD Costar, LLC. CohuHD Costar , LLC has intellectual property rights to technology
embodied in the product described in this manual.

CohuHD™ and Helios™ are trademarks of CohuHD Costar, LLC.

FCC compliance

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy , and, if not installed and used in accordance with the instruc­tion manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference re-

ceived, including interference that may cause undesired operation. Changes or modications to this device

void the warranty.

Support services

Please contact the Customer Service Department for technical assistance.

6X-1090K

3

Returns

This item was thoroughly tested and carefully packed at the factory prior to shipping. Upon acceptance by
the carrier, the carrier assumes responsibility for the item’ s safe arrival. If you receive the item in a damaged
condition, apparent or concealed, a claim for damage must be made to the carrier.

If a visual inspection shows damage upon receipt of this shipment, it must be noted on the freight bill or
express receipt and the notation signed by the carrier’s agent. Failure to do this can result in the carrier
refusing to honor the claim.

When the damage is not apparent until the unit is unpacked, a claim for concealed damage must be made.
Make a mail or phone request to the carrier for inspection immediately upon discovery of the concealed
damage. Keep all cartons and packing materials.

To return the product to the factory for service, please contact the Customer Service Department for a Re­turn Material Authorization (RMA) Number.

Prominently display the RMA number on the outside of the shipping container(s) and on paperwork con­tained inside. Give a brief description of why the equipment is being returned and list the symptoms of any
problems being experienced with the equipment.

For shipment, send package with enough foam padding or other packing material to prevent damage during
shipping. The original shipping carton is a good container if it has not been damaged.

Shipment

IMPORTANT

If the camera needs to be shipped, please use the original packaging material which was designed to
protect the product during transportation. If the original packaging is lost or damaged, please order a
replacement from Customer Service.

6X-1090K4

1.0 Getting Started

NOTE: All graphics contained within this document, including screenshots and other displays, are for reference use
only and are subject to change.

.

Installation and testing of the camera system can be performed with the built-in Helios Web Interface ap­plication.

CAUTION:

Secure the camera system before the power is applied.

1.1 Factory Default IP Address and Settings

The camera system is shipped with:

• Default IP address: 192.168.2.150

• Subnet mask: 255.255.0.0

• Gateway: 192.168.2.1

1.2 System Requirements

WARNING:

Bonding and grounding conditions must be met to protect people and equipment.

In order to test the camera system you need the following items:

• Laptop or desktop computer (for recommended computer specications see Section 1.3)

• 100/1000BASE-T network card installed in your computer

• Microsoft Internet Explorer, version 8 or 9

• 100/1000BASE-T network switch

• Ethernet CAT5e cable

1.3 Recommended Computer Specications

The following are recommended computer specications to run and operate a camera system:

• CPU: Intel i7-860S 2.53 GHz or better

• Operating system: Windows XP Service Pack 3 (SP3) or better

• Memory: 4GB DDR3@1066MHz or better

• Hard Drive: 7200 rpm – minimum speed with sufcient free space

• Video card: NVIDIA® GeForce® 9800 GTX+ with 512 MB RAM or better, or high-end

ATI Radeon™ HD series

• Monitor: LCD monitor with 1920 x 1080 or better resolution

• Web browser: Microsoft Internet Explorer version 8 or 9

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5

1.4 3960HD/3960SD/5970SD Interconnection Diagram

Figure 1 shows an interconnection diagram for the 3960HD/3960SD/ 5970HD series cameras.
NOTE: If your PC has a GigE network interface, you can bypass the switch and plug the camera system

RJ45 cable directly into the GigE port on your computer.
This diagram represents a typical installation. Each installation site will have its own unique requirements.

Default IP Address

192.168.2.150

Earth

Ground

Power

Power Cord

NOTE: Analog video, serial (RS232/RS422), and alarm connections are not shown for clarity

Properly secure the camera system
before the power is applied.

Pigtail Cable

System Cable

(CAT5e)

Switch

PC

.

Figure 1. Interconnection Diagram

.

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1.5 3930HD Interconnection Diagram

Figures 2 and 3 show interconnection diagrams for 3930HD:

• Figure 2 shows a setup of the camera system with PoE-enabled switch.

• Figure 3 shows a setup of the camera system using the PoE injector with non-PoE switch.

NOTE: If your PC has a GigE network interface, you can bypass the switch and plug the camera system
RJ45 cable directly into the GigE port on your computer.

These diagrams represent typical installations. Each installation site will have its own unique requirements.

Power over Ethernet (PoE)

The 3930

HD

camera system is compliant with the IEEE 802.3at standard. Power to the camera system is

supplied through the network cabling. Two types of PoE implementations are specied by the standard:

• Endspan PoE: Power is applied directly by the switch to the camera system. This method requires

the deployment of a PoE-enabled switch.

• Midspan PoE: Power is supplied by an injector placed between an existing non-PoE switch and the
camera system.

PoE injectors can be ordered from CohuHD. PoE injector is supplied with the HD15 option. Please refer to
the CohuHD web page in the 3930

HD

series specications section for ordering information. The PoE injector

selected for use with 3930HD must meet the following requirement:

• Be compatible with the IEEE 802.3at standard. For information on PoE injectors, refer to the web­site: www.ieee.li/pdf/viewgraphs/introduction_to_poe_ieee802.3af_802.3at.pdf.

Default IP Address

192.168.2.150

16 AWG Wire

Earth

Ground

Grounding Stud

Earth

Ground

Properly secure the camera system
before the power is applied.

System Cable

(CAT5e)

Router/PoE Switch

Router/Switch

WAN

LAN

Network

Switch

Figure 2. Interconnection Diagram with PoE-enabled switch

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7

Default IP Address

192.168.2.150

16 AWG Wire

Earth

Ground

100-240 Vac

Power

Grounding Stud

PoE Injector

Earth

Ground

Power Cord

Properly secure the camera system
before the power is applied.

System Cable

(CAT5e)

Out

Router/

non-PoE Switch

In

Router/Switch

WAN

LAN

Network

Switch

Figure 3. Interconnection Diagram with non-PoE Switch

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1.6 3920HD/3920SD Interconnection Diagram

Figures 4 and 5 show interconnection diagrams for the 3920HD/3920SD series cameras:

• Figure 4 shows a setup of the camera system using IP output.

• Figure 5 shows a setup of the camera system using analog and IP output.

NOTE: If your PC has a GigE network interface, you can bypass the switch and plug the camera system
RJ45 cable directly into the GigE port on your computer.

These diagrams represent typical installations. Each installation site will have its own unique requirements.

Properly secure the camera system
before the power is applied.

Default IP Address

192.168.2.150

System Cable

Cable Shield(s)

Power

Earth

Ground

CAT5e

Cable

Router/Switch

WAN

Router/Switch

LAN

Network

Switch

Power

Analog
Monitor

Figure 4. Interconnection Diagram, IP Output

Properly secure the camera system

Default IP Address

192.168.2.150

Cable Shield(s)

Earth

Ground

Coax Cable

before the power is applied.

System Cable

Router/Switch

CAT5e

Cable

Serial Cable

422

RS-232/422 Converter

232

Direct plug-in
to computer
serial port

WAN

Router/Switch

LAN

Network

Switch

Figure 5. Interconnection Diagram, Analog and IP Output

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9

1.7 3120HD/3720HD Interconnection Diagram

Figures 6, 7 and 8 show interconnection diagrams for the 3120HD and 3720HD series camera systems:

• Figure 6 shows a setup of the camera system using IP output.

• Figure 7 shows a setup of the camera system with PoE-enabled switch.

• Figure 8 shows a setup of the camera system using the PoE injector with non-PoE switch.

NOTE: If your PC has a GigE network interface, you can bypass the switch and plug the camera system
RJ45 cable directly into the GigE port on your computer.

These diagrams represent typical installations. Each installation site will have its own unique requirements.

Power
24 Vac ± 10%
@ 3 A min

Default IP Address

192.168.2.150

Cable Shield(s)

Properly secure the camera system
before the power is applied.

System Cable

Earth

Ground

CAT5e
Cable

Router/Switch

WAN

Router/Switch

LAN

Network

Switch

Figure 6. Interconnection Diagram, IP Output, 24 Vac

6X-1090K10

Power over Ethernet

The 3120HD and 3720

HD

camera systems are compliant with the IEEE 802.3at standard. Power to the cam-

era system is supplied through the network cabling. Two types of PoE implementations are specied by

the standard:

• Endspan PoE: Power is applied directly by the switch to the Camera. This method requires the
deployment of a PoE-enabled switch.

• Midspan PoE: ower is supplied by an injector placed between an existing non-PoE switch and the
Camera.

PoE injectors can be ordered from CohuHD. Please refer to the CohuHD web pages in the 3120HD or

HD

3720

Series specications sections for ordering information. The PoE injector selected for use must

meet the following requirement:
Be compatible with the IEEE 802.3at standard. For information on PoE injectors, refer to the website:

www.ieee.li/pdf/viewgraphs/introduction_to_poe_ieee802.3af_802.3at.pdf.

Default IP Address

192.168.2.150

Cable Shield(s)

Earth

Ground

Power

Properly secure the camera system
before the power is applied.

System Cable

CAT5e

Cable

Router/PoE Switch

WAN

Router/Switch

Network

Switch

Figure 7. Interconnection Diagram with PoE-enabled switch

Properly secure the camera system

Default IP Address

192.168.2.150

before the power is applied.

System Cable

LAN

Cable Shield(s)

Earth

Ground

Power

Figure 8. Interconnection Diagram with non-PoE Switch

6X-1090K

CAT5e

Cable

PoE Injector

Out

non-PoE Switch

In

Router/

WAN

Router/Switch

LAN

Network

Switch

11

1.8 8800HD Interconnection Diagram

Network

Switch

Power

Router/Switch

CAT5e

Cable

Router/Switch

WAN

LAN

System Cable

Earth

Ground

Cable Shield(s)

Default IP Address

192.168.2.150

Properly secure the camera system
before the power is applied.

The gure below shows interconnection diagrams for the 8800

HD

series camera systems.

NOTE: If your PC has a GigE network interface, you can bypass the switch and plug the camera system
RJ45 cable directly into the GigE port on your computer.

These diagrams represent typical installations. Each installation site will have its own unique requirements.

Properly secure the camera system
before the power is applied.

Default IP Address

192.168.2.150

Power

16 AWG Wire

Earth

Ground

Grounding Screw

Cable Shield(s)

Earth

Ground

CAT5e

Cable

System Cable

Router/Switch

WAN

Router/Switch

LAN

Network

Switch

Figure 9. Interconnection Diagram. Standalone Camera System

Figure 10. Interconnection Diagram. Camera Positioner System

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1.9 Assigning the Static IP Address
IMPORTANT: In order to make changes in network settings and install ActiveX® controls in the local ma-

chine the user must be logged in as Administrator. Please contact your local IT department if you do not
have Admin privileges.

Set your computer IP address to the same subnet as the camera system IP address.

• Go to Start > Control Panel > Network connections > Local Area Connection.

1. Local Area Connection dialog box will appear. Click the Properties button.

Click “Properties”

2. Y ou will see the Local Area Connections Properties dialog box. In the General tab, highlight
the Internet Protocol (TCP/IP) line. Click the Properties button.

General Tab

Highlight

“Internet Protocol (TCP/IP)”

Click “Properties”

6X-1090K

13

3. You will see the Internet Protocol (TCP/IP) dialog box. Select the Use the following IP ad­dress button in the General tab. Enter IP address: the IP address range is 192.168.2.1 through

192.168.2.254 except the IP address that already is used by the camera system. The subnet
mask must be 255.255.0.0. Click the OK button to close the Internet Protocol (TCP/IP).

General Tab

Select “Use the following IP address”

Enter an IP address which is not used

by the camera. The IP address range is

192.168.2.1 through 192.168.2.254
except 192.168.2.150*

Enter subnet mask:

255.255.0.0

Click “OK”

NOTE: * Since the subnet mask is 255.255.0.0 the IP address can be 192.168.0.1 through

192.168.255.254 except 192.168.2.150 (the default address that has been assigned to the cam­era).

4. Click the OK button to close the Local Area Connections Properties dialog box and click the
Close button to close the Local Area Connection dialog box.

Click “OK”

Click “Close”

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2.0 Accessing the Camera Using the Helios Web Interface

The Helios Web Interface works with Internet Explorer (IE) 8 or 9. Microsoft ActiveX® is required to view
and control video in the Helios Web Interface.

MPORTANT: In order to make changes in network settings and install ActiveX® controls in the local ma­chine the user must be logged in as Administrator. Please contact your local IT department if you do not
have Admin privileges.

Upon delivery, the rst time you access the camera system for starting a video stream take the following

steps:

• Log in as a local administrator on your computer.

• Start Microsoft Internet Explorer, version 8 or 9.

NOTE: You may need to set security level in IE and add the camera system as a trusted site in
order to run a video.

• Enter the camera IP address in the browser address box. The default address is

http://192.168.2.150.

• The camera will attempt to install an ActiveX control on your PC. Allow the camera to install ActiveX
Control by clicking on the prompt “This website wants to install the following add-on: CohuRTPCon­trol.cab from CohuHD.” Click “Install this Add-on” from the submenu.

• Click Install in the Security Warning window box.

6X-1090K

15

• The Home page will be displayed.

• Press the Start Live Video button ( ) to start the video stream.

IMPORTANT:

Upon delivery, the rst time you access the camera you are logged in as an Admin and have unre­stricted access to the camera’s conguration and operation. Authentication is turned off and admin-

istrator rights are granted without log in. For security reasons, it is recommended that authentication
be established promptly. See Section 2.2.1.6.

Password Protection
If the camera is password-protected, a dialog box to enter the user name and password will be displayed.

• Type the user name and password.

• Click the OK button.

Authentication

Four users’ accounts are dened in the Helios Web Interface to allow different levels of access. Those ac­counts are:

• Guest

• User

• Priv

• Admin

For more information see Sections 2.2.1.6 and 2.2.2.

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Assigning the New Camera IP Address

No two devices on a single Ethernet network can have the same IP address. Use the following steps to
change a Camera IP address before a second camera is added to the subnet.

• Set your computer IP address to the same subnet as the Camera IP address.

IMPORTANT: In order to make changes in camera conguration the user must be logged in as Administra-
tor.

• Change the Camera address. The Camera address can be changed manually or through a Dy-

namic Host Conguration Protocol (DHCP) server. See Operation Manual 6X-1090.

• Click the Camera Setup button.

• Click the Conguration button.

• Click the Communication tab.

The Communications tab is used for performing network conguration of the Camera. Changes to this tab

can only be made by the Admin account. Care must be taken when modifying parameters on this page as
the changes can make the camera inaccessible through the network. Consult with your network adminis-

trator before starting to assign new network settings to ensure that your camera won’t conict with other

devices.

• Write down the new camera address to make the camera easy to nd later. If the camera IP ad-

dress becomes lost, use the CohuONVIFDiscovery software to nd the camera on a network. The

software is available as a free download at http://www.CohuHD.com/content/downloads. Under

Software & Protocol Downloads > Setup Test Applications > Helios and 7500 Camera Series Dis­covery Tool click “download now”. See Section 4.6.

•

6X-1090K

17

Using the CohuONVIFDiscovery Software to Discover the Camera

• Download the software. See Section 4.5. Run the CohuONVIFDiscovery.exe le. Click to start it.

• The CohuONVIFDiscovery window will be displayed.

NOTE: Auto discovery feature uses network multicast packets and may not work through network rout­ers.

• Click on the Start Discovery button. A list of cameras will be automatically displayed.

NOTE: Use the MAC Address or Model Index to identify CohuHD cameras. “00-09-f2” identies cameras

as CohuHD cameras. The MAC address of the camera is on the serial number label.

• Right click a camera entry. Click Copy IP to Clipboard.

NOTE: The CohuONVIFDiscovery software uses the ONVIF device discovery service. If the ONVIF discov-

ery service is disabled, the CohuONVIFDiscovery software will not nd the camera.

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