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User’s Guide
Desktop bar code printer
Blaster
ADVANTAGE
CSIPN:10-00-0219
REV. D
February 18, 1999
Cognitive
An Axiohm Company
TM
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Barcode Blaster Advantage printers are manufactured by
Cognitive, an Axiohm Company
691 Corporate Circle • Golden, CO 80401
TEL: (303) 273-1400 • FAX: (303) 273-1414
Copyright © 1999 by Axiohm, Inc.
Barcode Blaster™ and Advantage™ are trademarks of Axiohm, Inc. Microsoft® and
Windows™ are trademarks of Microsoft Corporation. Other product and corporate names
used in this publication may be trademarks or registered trademarks of other companies,
and are used only for explanation and to their owner’s benefit, without intent to infringe.
All information in this manual is subject to change without notice, and does not represent
a commitment on the part of Axiohm, Inc. No part of this manual may be reproduced for any
purpose or in any form, including electronic storage and retrieval, without the express
permission of Axiohm, Inc. All program listings in this manual are copyrighted and are the
property of Axiohm, Inc., and are provided without warranty.
FCC Notice
This equipment has been tested and been found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
CE Notice
Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Note:
This manual does not contain printer programming
information. A disk containing the Cognitive Intellidriver™,
a Windows driver for Cognitive printers, is shipped with
every Blaster Advantage printer. The Intellidriver lets you
print labels directly from your favorite Windows applications,
without programming.
For those who do want to control their printer directly, a file
called PROGGDE.HLP on the disk contains printer programming
information in Windows Help format. You can load and read
this file using WINHELP.EXE provided with Microsoft Windows
3.1 or above. Please refer to your Windows documentation
if you do not know how to do this.
If you need programming information and are not using
Windows (or cannot read the Help file for any other reason),
contact our Technical Support Services Organization for
assistance. Contact information is on page 15.
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Contents
PRINTER SPECIFICATIONS.......................................................................... 2
PRINTER COMMUNICATIONS.................................................................... 3
Standard printer cables ................................................................3
Serial port communication parameters .......................................3
CONTROLS, INDICATORS, AND CONNECTIONS ..................................... 5
PRINTER SETUP ........................................................................................... 5
Printer power connection ..............................................................5
Loading labels or tags ...................................................................6
Loading thermal transfer ribbon ..................................................6
Selecting the print mode and index method ................................ 8
USING THE PRINTER ................................................................................... 9
Printing a self-test label ................................................................ 9
Feeding blank labels...................................................................... 9
Sending data to the printer...........................................................9
Printing labels..............................................................................10
Controlling the printer using direct commands ........................10
PRINTER MAINTENANCE.......................................................................... 11
WHAT TO DO IF... ..................................................................................... 12
Printer POWER indicator is not lit ............................................12
Printer READY light is not lit ....................................................12
Printer READY light is red ......................................................... 13
Printer will not print a self-test label ........................................ 13
Printer will not feed a label ........................................................ 13
Host stops responding
or displays “printer not ready” message.............................. 13
Printer feeds labels continuously ............................................... 14
Print quality is poor.....................................................................14
Ethernet link light is not illuminated ........................................14
TECHNICAL SUPPORT .............................................................................. 15
Contact information.....................................................................15
APPENDIX A: SUPPLIED SOFTWARE......................................................... 16
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PRINTER SPECIFICATIONS
Model BD242003 BD422003 BT242003 BT422003 BT423002
Print method
1
DT DT DT+TT DT+TT DT+TT
Pitch (DPI)
2
203/101 203/101 203/101 203/101 300/150
Max media width 2.4 4.25 2.4 4.25 4.25
(inches/mm) 61 108 61 108 108
Min. media width 12122
(inches/mm) 25 50 25 50 50
Max print width 2.2 4.1 2.2 4.1 4.1
(inches/mm) 56 104 56 104 104
Max print length 41 22 41 22 10
(inches/mm)
3
1041 559 1041 559 254
Print speed (IPS)
2
3/2 3/2 3/2 3/2 2
Size (inches/mm)
Height 6.1/155 6.1/155 6.1/155 6.1/155 6.1/155
Width 4.7/120 6.8/173 5.0/127 6.8/173 6.8/173
Depth 9.4/239 9.4/239 9.4/239 9.4/239 9.4/239
Weight (lbs./kg)
4
3.1/1.40 3.9/1.77 4.0/1.81 4.5/2.04 4.5/2.04
Common Specifications
Memory: 512 kB RAM, 512 kB
flash
Communications: RS232 serial and/or
Centronics parallel and/
or Ethernet interface
Max. media roll
diameter: 4.7” 119mm
Indexing methods:Black bar, Gap
Min. form length: 0.25” 6.35mm
Min. label repeat
distance: 0.375” 9.5mm
Text fonts: 3X5, 5X7, 8X8, 9X12,
12X16, 18X23, 24X31,
UltraFont A/B/C, CGI
Triumvirate in 7 sizes
Text rotation: 0, 90, 180, 270 deg. CW
Graphics: PCX, BMP file support
plus CSI raster format
Bar codes: UPCA/E/E1, ADD2/5,
EAN8/13/128, Code39,
I2/S2/D2OF5, Code 93,
Code128A/B/C,
CODABAR, Plessey,
MSI, MSI1, POSTNET,
MaxiCode
Bar code rotation: 0 and 90 deg. CW
Power:
AC power transformer
(supplied), output 19.6
VAC. Specify 120 or 230
VAC input when ordering
Environmental: 5 to 40 C operating
-20 to 50 C storage
25 to 85% noncondensing RH
Notes:
1. DT = Direct Thermal, TT = Thermal Transfer.
2. Print pitch and speed values shown are software selectable.
3. Maximum print length is at maximum width and pitch, default memory settings, standard
RAM, minimum stored objects.
4. Specified weight is without media.
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PRINTER COMMUNICATIONS
Advantage printers may be equipped with Centronics parallel, RS232
serial, and/or Ethernet communication ports, wired as shown below.
Serial input connector (DB9S)
Standard printer cables
The following standard cables available for Advantage printers:
Centronics parallel cable: Order CSI P/N 61-00-0002
RS-232 cable, DB9 to DB9: Order CSI P/N 90-88-0079
RS-232 cable, DB9 to DB25:Order CSI P/N 90-88-0078
Serial port communication parameters
Advantage printers are configured as DTE equipment, and use RTS/CTS
handshaking or XON/XOFF protocol (control characters are DC1 and DC3).
The serial port supports the following parameters:
Speed: 600, 1200, 2400, 4800, 9600, 19200
Parity: Odd, Even, or None
Word length: 7 or 8 bits
Stop bits: 1 or 2 bits
Default parameters: 9600 baud, no parity, 8 data bits, 1 stop bit
Note:
Advantage printers require a “null modem” when connected
to another DTE device (i.e., a personal computer). Our serial
cables are wired in a null modem configuration. Other cables
may require an external null modem adapter.
Pin # Description
1 Strobe
2 - 9 Data bits 0 - 7
10 Acknowledge
11 Busy
12 Out of paper
13 +5VDC
17 Chassis ground
31 Reset
32 +5VDC
16, 33, 19-30 Signal ground
Parallel input connector (Centronics 36 pin)
Pin # Description
2 RXD (printer data input)
3 TXD (printer data output)
5 Ground (-)
7 RTS (printer busy)
8 CTS
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Figure 1. Printer front view
Figure 2. Printer rear view
Printhead
release
(under
media
cover)
Printhead
release
ON/OFF
switch (on
printer
side)
ON/OFF
switch
(on printer
side)
Parallel port
Serial portPower input
POWER indicator READY indicator FEED button
Note:
These figures show the
4.25” TT printer. Other
models are similar.
Media cover
Media cover
Ethernet port
Ethernet
link light
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CONTROLS, INDICATORS, AND CONNECTIONS
Device name Primary function Use
ON/OFF switch Controls printer power ON - for normal operation
OFF - for storage
FEED button Advances print media PRESS - to advance media
PRESS and HOLD while turning
Note: Pressing feed while the printer ON - to print test label
printhead is open will wind PRESS to pause printing during
platen backwards ¼ turn batch mode operation
POWER indicator Glows when printer power OFF - printer power off
is ON GREEN - printer power on
READY indicator Shows printer status GREEN - Printer ready for data
OFF - Printer busy, or turned off
RED - Printer error, or paused
during batch mode operation
Ethernet Link light Shows Ethernet status ON - Ethernet link established
OFF - No link, or printer turned off
Power input Connects to power supply Connect to transformer provided
with printer
Serial port Data input
DB9 female connector for
connection
to host, RS-232 protocol
Parallel port Data input Centronics compatible connector
for connection to host
Ethernet port Data input RJ45 connector for Ethernet
connection to host
Printhead release Unlocks printhead Push toward rear of printer to
release printhead
Media cover Protects print media Lift to open
Squeeze at hinge and lift to remove
PRINTER SETUP
Printer power connection
1. Plug the output of the AC power supply provided with the printer
into the circular connector on the printer rear panel.
2. Plug the supply into an AC outlet having the proper voltage.
Important!
The required AC voltage is marked on the power supply.
Confirm that your AC voltage matches the power supply
requirements. Do not use any power supply other than the
one provided with the printer.
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Loading labels or tags
1. Lift open or remove the printer media cover.
2. Press the two printhead releases back to unlock the printhead,
then lift the printhead until it is fully raised.
3. Lift out the paper spindle.
4. Remove any print media or empty label core from the printer.
Note:
This is a good time to clean the printhead. See page 11 for
printhead cleaning instructions.
5. Unwrap the new media, and unwind a few labels from the roll.
6. Insert the paper spindle in the media roll so that the paper guide’s
flat side faces the media right side and the media unwinds from
the bottom of the roll toward the front of the printer. The label
imaging surface must face up as it passes under the printhead.
7. Adjust the paper guide as required to allow room for the media.
8. While lowering the media roll into the paper tray, slip the free end
of the media under the printhead.
9. Adjust the paper guide until the media is snug between the paper
guide and the left side of the paper tray.
10. Lower the printhead and press it down firmly until it locks closed.
11. (Optional) close the media cover.
12. Confirm that the printer is ON and the READY indicator glows green.
Press the FEED button to feed a label or to resume printing.
Loading thermal transfer ribbon
Thermal transfer printers must have a ribbon installed when printing
thermal transfer labels or tags. Load ribbon as follows (see Figure 4):
1. Lift open or remove the printer media cover.
2. Unlock and raise the printhead as for loading labels or tags (step 2
in the previous section).
3. Two arms hold each ribbon core. The right arms can flex outward.
Remove the old ribbon cores by pressing each flexible arm outward
until the cores clear the support arms.
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Printhead
Printhead release
Paper guide
Paper spindle
Label roll
Figure 3. Loading labels
Drive roller
Figure 4. Thermal transfer mechanism
Take-up driver
Ribbon take-up
core mounts here
Ribbon supply core
mounts here
Flexible arm
Flexible arm
(hidden)
1
2
3
ON/OFF switch
Note:
printer is shown with
media cover removed,
for clarity.
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Note:
This is a good time to clean the printhead. See page 11 for
printhead cleaning instructions.
4. Unwrap the new ribbon. Unwind a few inches of ribbon from the
ribbon supply roll. Do not detach the empty ribbon take-up core.
The ribbon supply roll (the full roll) mounts in the bottom core
holder. The take-up core mounts in the top core holder. The slotted
end of the take-up core mates with the take-up driver on the left
side of the thermal transfer mechanism.
5. Press the flexible arm on the bottom core holder outward and snap
the ribbon supply core into place. Press the support arms inward to
firmly seat the supply core.
6. Turn the ribbon take-up core until its slotted end aligns correctly
with the take-up driver, then press the core onto the driver.
7. Press the right end of the top core holder outward and snap the
ribbon take-up core into place. Press the support arms inward to
firmly seat the take-up core.
8. Confirm that the printer is ON. Press FEED to confirm that the
ribbon feeds smoothly and does not roll off to the left or right. If the
ribbon moves toward one side, remove it and carefully reinstall it.
9. Lower the printhead and press it down firmly until it locks closed.
10. Confirm that the READY indicator is glowing green, then press the
FEED button to index the first label.
Note:
Thermal transfer printers can operate in direct thermal or
thermal transfer mode, and must be set for the correct print
mode for best results.
Selecting the print mode and index method
Advantage printers can use black bar or gap indexing. Thermal
transfer printers can print in thermal transfer or direct thermal mode.
The printer must be set up for the proper print mode and index method.
If you are using label printing software, it should provide a means to
set up these parameters. See your software documentation for details.
If you are writing your own software or controlling the printer using
direct commands, you must use printer commands to set up the print
mode and index method. Refer to the programming information
provided in the PROGGDE.HLP file for further information.
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USING THE PRINTER
Printing a self-test label
Printing a self-test label checks the printer’s overall operability. To run
a self-test, confirm that the printer is loaded, connected to AC power,
and turned OFF. Then:
1. Press and hold in the FEED button.
2. Turn the printer ON.
3. The printer should begin printing after a second or two. Release
the FEED button after printing starts.
4. After the self-test label finishes printing, turn the printer OFF, wait
a few seconds, then turn the printer back ON again.
Important!
The printer will be in hex dump mode after printing the selftest label. It cannot print normal labels in hex dump mode.
The printer will return to normal operation after you turn it
off and on once.
Feeding blank labels
To feed labels:
1. Confirm that the printer is ON and the READY indicator is glowing
green.
2. Press FEED to feed a label. Hold in the FEED button to feed multiple
labels.
Sending data to the printer
To print labels using data sent from a host computer or terminal:
1. Connect the host and printer serial, parallel, or Ethernet ports
together using a correctly wired interface cable (see page 3 for
wiring information).
2. If you are using the serial port, confirm that the host and printer
are using the same communications parameters. If you are using
the Ethernet port, confirm that the Ethernet link light is
illuminated.
3. Confirm that the printer READY indicator is glowing green.
4. Send your data to the printer.
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Printing labels
To print labels, the host computer sends commands to the printer via
the serial or parallel communications port.
If you use a label printing software package, the computer and
software control the entire printing process. You only need to set up
the printer, start your label printing program, and follow its
instructions. Contact the software supplier or manufacturer if you
encounter difficulties when using commercial software.
Controlling the printer using direct commands
You can also produce labels by sending commands directly to the
printer. Simple ASCII commands control the printer. You can write
command files using any word processor that can output ASCII text.
Since printer programming is potentially complex, programming
information is not provided here. A printer command reference and
basic programming procedures are provided on the floppy disk packed
with the printer. The file PROGGDE.HLP on the disk is a Microsoft
Windows Help file, readable using WINHELP.EXE provided with Microsoft
Windows 3.1 or above.
If you need programming information and are not using Windows (or
cannot read the Help file for any other reason), contact our Technical
Support Services Organization for assistance (please see page 15 for
contact information).
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PRINTER MAINTENANCE
Cognitive printers need very little maintenance other than occasional
cleaning. Clean the printer body as required, using a soft cloth
moistened with a mild detergent cleaner.
We recommend cleaning the printhead when loading print media.
Printhead cleaning is easy and fast:
Figure 5. Printer opened for cleaning
1. Unlock and raise the printhead if it is not already
raised.
2. If you are cleaning a thermal
transfer printer with a ribbon
installed, remove the ribbon
take-up core and lay it in
front of the printer.
3. Using a soft cloth moistened
with 98% or 99% pure
isopropyl or denatured
alcohol, clean all dirt and
label residue from the
printhead, paying particular attention to the “burn line” (this is
the thin black line near the front edge of the printhead).
Caution!
Do not clean the printhead or drive roller using abrasive or
metallic objects, or ammonia-based cleaners or other harsh
chemicals. These practices can cause serious damage.
4. If you removed the ribbon take-up core, reinstall it now.
5. Wipe the drive roller with the cleaning cloth. Confirm that the
printer is ON, then press the FEED button to rotate the drive roller ¼
turn. Repeat to reach all portions of the drive roller.
Caution!
Take care that the cleaning cloth does not become
entangled with the ribbon mechanism or drive roller during
this process.
6. Confirm that the index detector is unobstructed.
7. Resume the media loading procedure, or if there is already media
in the printer, lower and lock the printhead.
8. Confirm that the printer is ON and that the READY indicator is
glowing green, then resume normal operation.
Printhead
Drive roller
Index detector
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WHAT TO DO IF...
Cognitive printers are very reliable, so printing problems are unlikely.
If you do think you have a printer problem, proceed as follows:
1. Confirm that the printer has the right media installed, and that it
is loaded correctly. See page 6 for media loading instructions.
2. Confirm that the printer is connected to its power supply and the
supply is plugged into an AC outlet having the proper voltage.
3. Open the printhead and inspect the media path. Remove any
obstructions, and clean the printhead and drive roller according to
the instructions on page 11.
4. Press down firmly on the printhead to confirm that it is closed.
5. Confirm that the printer is turned ON and that the POWER and READY
indicators are both glowing green.
6. Print a self-test label as described on page 9.
7. Press FEED to confirm that the printer will feed a label.
8. Review the common problems described in the following section.
9. If these steps do not correct the problem, contact your Cognitive
Solutions dealer or our Technical Services Department. You will
find Technical support contact information on page 15.
Note:
The information here assumes you are using label printing
software. If you are programming the printer, please review
the troubleshooting information in the PROGGDE.HLP file.
Common problems and their solutions
Printer POWER indicator is not lit
Double-check the AC source and the power supply connections. If this
does not correct the problem, the power supply may have a blown fuse.
Contact our Technical Services Department for assistance.
Printer READY light is not lit
Disconnect the cable between the printer and host, then turn the
printer OFF and back ON. If the READY light remains dark, there may be
a printer problem. If the READY light glows green with the host
disconnected, suspect a host computer or cabling problem.
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Printer READY light is red
1. Press the FEED button to make certain that the printer is not
paused during a batch operation.
2. Confirm that the print media is not exhausted.
Printer will not print a self-test label
1. If using a thermal transfer printer, confirm that the ribbon is
loaded correctly. The ribbon dull side should face the drive roller.
2. If using a direct thermal printer, confirm that you have loaded
direct thermal media.
3. Disconnect the cable between the printer and the host computer,
turn the printer OFF, then try to print a self-test label again.
Printer will not feed a label
1. Confirm that the print media is loaded correctly.
2. Turn the printer OFF and back ON. Confirm that the printer LED
indicators both glow green. Press the FEED button.
3. If the printer still does not feed, disconnect the communications
cable and repeat step 2. If the printer feeds with the cable
disconnected, suspect a problem with the host computer or cable.
Host stops responding or displays “printer not ready” message
1. Review your software setup, following the instructions provided
with the software.
2. Confirm that the host-to-printer communication cable is connected
and undamaged. If using the serial port, confirm that you are using
a null modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both
using the same serial port parameters. The self-test label shows
the current printer serial port parameters.
4. If using a communications switch between the host and printer,
remove the switch and connect the printer directly to the host.
5. Turn the printer OFF, reset the host computer and software, turn
the printer ON, and try printing again.
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Printer feeds labels continuously
1. Check that the print media is loaded correctly.
2. Confirm that the index setting (black bar or gap) in your software
setup matches your print media.
Print quality is poor
1. Confirm that the print media is properly loaded, and there is no
side-to-side motion of the paper as it feeds through the printer.
2. Check your software’s print darkness and print speed settings.
These settings may need adjustment for optimum results.
3. Try different print media. Old or inferior quality media will
degrade print quality.
4. If using a thermal transfer printer:
A. Confirm that the ribbon is correctly loaded. Check that the
ribbon cores are firmly seated on the support arms.
B. Press and hold in the FEED button to feed several labels. Confirm
that the ribbon is not wrinkling. Occasional wrinkling is normal,
but frequent wrinkling may indicate a defective ribbon.
Ethernet link light is not illuminated
1. Confirm that the printer POWER indicator is glowing green.
2. Check the Ethernet cable and cable connections between the
printer and the host computer.
3. Confirm that the host computer Ethernet interface is working.
Consult your host computer documentation for further information.
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TECHNICAL SUPPORT
Please contact your local dealer first for technical support. Your dealer
is knowledgeable about Cognitive printers, printing software, and your
unique system. Contact our Technical Support Services Department if
you still need technical assistance after talking to your dealer.
If you must return any products to the factory, first obtain a returned
material authorization number (RMA) from our Technical Support
Services Department. When calling, please have your printer model
number and serial number handy.
Contact information
General
If you aren’t sure which department you
need, contact us by mail or through one of
our general numbers:
Mailing address Cognitive
691 Corporate Circle
Golden, CO 80401
USA
Telephone (303) 273-1400
Toll free (800) 525-2785
Fax (303) 273-1414
E-mail Info@cogsol.com
You can get immediate information on
Axiohm Cognitive Solutions products via the
Internet:
Internet URL www.axiohm.com
Sales Department
Toll free (800) 525-2785
Fax (303) 278-9847
E-mail Sales@cogsol.com
Technical Support Services Department
Toll free (888) 715-7190
Fax (303) 590-0518
E-mail: techsup@cogsol.com
Hours of operation
We are open from 8 AM to 5 PM Mountain
Time, Monday through Friday. Our Technical
Support Services and Sales departments are
open from 7 AM to 5 PM. For the fastest
response, contact us during our normal
working hours.
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APPENDIX A: SUPPLIED SOFTWARE
Software is included with every Advantage printer for use with
Microsoft Windows 95, Windows NT, Windows for Workgroups, or
Windows 3.1/3.11. Two basic packages are provided:
• The Cognitive Intellidriver™ lets you print labels with your Solus
printer using virtually any Windows application.
• LabelMagic™ is a full-featured WYSIWYG label layout and printing
package specifically designed for use with Cognitive printers.
These software packages and a printer give Microsoft Windows users
an easy to use label printing solution with nothing else to buy.
Intellidriver installation and use
An automatic setup program, SETUP.EXE, is provided with the
Intellidriver. Install the desired printer drivers by running SETUP.EXE
from within Windows and following the displayed instructions. Restart
your system after installing the Intellidriver.
After the drivers are installed, you can send data to Advantage just
like any other printer on your system: simply specify Advantage in the
print dialog box of your Windows application. To print bar codes, enter
bar code data using any text font, then highlight the information you
want to print as a bar code and select the desired bar code font from
your application’s font menu. The driver will convert the text to an onscreen representation of a generic bar code.
On-line help for the Intellidriver is available from the printer setup
window, which is accessible from the print dialog box of most Windows
applications. Please refer to the on-line help and the README.TXT file on
the Intellidriver disk for detailed operating instructions.
LabelMagic installation and use
An automatic installation program, SETUP.EXE, is provided on the
LabelMagic installation disk. Install LabelMagic by running SETUP.EXE
and following the displayed instructions. The installation program will
copy the program files to your system and install program icons on
your desktop and/or system Start Menu.
LabelMagic has a complete context-sensitive help system that
describes all aspects of the program’s use. You can access the help
system by selecting Help from the program’s main menu. Please refer
to the help system and the README.TXT file on the LabelMagic
installation disk for detailed operating instructions.
Page 19
LIMITED WARRANTY
Cognitive will repair Blaster™ Advantage printers free of charge if
found defective in material or workmanship within 2 years of date of
purchase. This limited warranty does not include cleaning, or any
damage caused by accident, neglect, or misuse.
The printhead is also covered under this limited warranty; however,
the printhead warranty extends to electrical failure only. Blaster
™
Advantage printheads are warranted for six months or 500,000 inches
of printing, whichever comes first. Physical damage (scratches or
abrasion) is not covered under this warranty.
A return merchandise authorization number (RMA#) must be obtained from Cognitive before any merchandise can be accepted for
repair. An RMA# must be visibly displayed on all merchandise returned.
Cognitive always maintains the right to repair or replace any component at its option. The printer must be delivered or shipped freight
prepaid with your copy of the warranty and/or proof of purchase in the
form of a sales slip.
This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
Page 20
Cognitive
An Axiohm Company
TM
Asia-Pacific
P.O. Box 677
Level 3, 39 Leighton Place
Hornsby NSW 2077 Australia
TEL: (61) (0) 2 9477 1999
FAX: (61) (0) 2 9477 1453
USA
691 Corporate Circle
Golden, CO 80401 USA
TEL: (303) 273-1400 or (800) 525-2785
FAX: (303) 273-1414
United Kingdom
Atlantic Street
Altrincham, Cheshire
WA14 5QJ England
TEL: (44) (0) 161 929 9933
FAX: (44) (0) 161 927 7664
France
1-9, rue d’Arcueil
BP 675
92542 Montrouge Cedex
TEL: (33) 1 47 46 78 11
FAX: (33) 1 47 46 78 76
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