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User’s Guide
Direct thermal linerless bar code printer
Models BL422003
BL423002
Barcode Blaster CL
CSIPN:10-00-0204
REV. C
February 19, 1999
Cognitive
An Axiohm Company
TM
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Barcode Blaster printers are manufactured by
Cognitive, an Axiohm Company
691 Corporate Circle • Golden, CO 80401
TEL: (303) 273-1400 • FAX: (303) 273-1414
Copyright © 1999 by Axiohm, Inc.
Barcode Blaster™ is a trademark of Axiohm, Inc. Microsoft® and Windows™ are
trademarks of Microsoft Corporation. Other product and corporate names used in this
publication may be trademarks or registered trademarks of other companies, and are used
only for explanation and to their owner’s benefit, without intent to infringe.
All information in this manual is subject to change without notice, and does not represent
a commitment on the part of Axiohm, Inc. No part of this manual may be reproduced for any
purpose or in any form, including electronic storage and retrieval, without the express
permission of Axiohm, Inc. All program listings in this manual are copyrighted and are the
property of Axiohm, Inc., and are provided without warranty.
FCC Notice
This equipment has been tested and been found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
CE Notice
Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Note:
This manual does not contain printer programming
information. A disk containing the Cognitive Intellidriver™, a
Windows driver for Cognitive printers, is shipped with every
Barcode Blaster printer. The Intellidriver lets you print labels
directly from your favorite Windows applications, without
programming.
For those who do want to control their printer directly, a file
called PROGGDE.HLP on the disk contains printer programming
information in Windows Help format. You can load and read
this file using WINHELP.EXE provided with Microsoft Windows
3.1 or above. Please refer to your Windows documentation
if you do not know how to do this.
If you need programming information and are not using
Windows (or cannot read the Help file for any other reason),
contact our Technical Support Services Organization for
assistance. Contact information is on page 14.
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Contents
PRINTER SPECIFICATIONS.......................................................................... 2
SUPPLIED AND OPTIONAL ACCESSORIES ................................................ 2
Supplied accessories ......................................................................2
Optional accessories ...................................................................... 2
COMMUNICATION PORTS ........................................................................ 3
Serial port parameters ..................................................................3
CONTROLS, INDICATORS, AND CONNECTIONS ..................................... 5
SETUP.......................................................................................................... 5
Printer power connection ..............................................................5
Loading print media ......................................................................6
USING THE PRINTER ................................................................................... 8
Printing a self-test label ................................................................ 8
Feeding media ................................................................................ 8
Sending data to the printer...........................................................8
Printing labels................................................................................8
Controlling the printer using direct commands ..........................9
ROUTINE MAINTENANCE .......................................................................... 9
Cleaning the printhead and drive roller ......................................9
Cleaning the cutter ......................................................................10
WHAT TO DO IF... ..................................................................................... 11
POWER indicator is not lit ......................................................... 11
READY indicator is not lit .......................................................... 11
READY indicator glows red ........................................................12
Self-test label will not print ........................................................12
Media will not feed ...................................................................... 12
Host stops responding
or displays “printer not ready” message.............................. 12
Printer feeds media continuously ...............................................13
Automatic label cutter does not run ........................................... 13
Cutter does not fully cut labels...................................................13
Poor print quality ........................................................................14
TECHNICAL SUPPORT .............................................................................. 14
Contact information.....................................................................14
APPENDIX A: SUPPLIED SOFTWARE ......................................................... 15
APPENDIX B: RECOMMENDED PRINT MEDIA ......................................... 16
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Print method: Direct thermal
Print pitch: BL4220: 203/101 DPI
8/4d/mm
BL4230: 300/150 DPI
11.8/5.9d/mm
Max. print speed: BL4220: 3 IPS
76mm/sec
BL4230 2 IPS
51mm/sec
Max. media width: 4.25" 108mm
Min. label width: 2" 50mm
Max. media roll
diameter: 4.7" 119mm
Max. print width: 4.1" 104mm
Max. print length*: BL4220: 22" 559mm
BL4230: 10" 254mm
Media types: Continuous form
linerless label or
backless receipt stock;
maximum thickness
0.004" 0.10mm
Installed RAM: 512 kB, plus 512 kB
flash memory
Communications: RS232 serial and
Centronics parallel
interfaces
Text fonts: 3X5, 5X7, 8X8, 9X12,
12X16, 18X23, 24X31,
UltraFont A, B, & C,
CG Triumvirate in 7
sizes
Text rotation: 0, 90, 180, 270 deg.
Graphics: PCX, BMP file support
plus Cognitive format
Bar codes: UPCA/E/E1, ADD2/5,
EAN8/13/128, Code39,
I2OF5, Code128A/B/C,
CODABAR, Plessey,
MSI, MSI1, Code93,
POSTNET, MaxiCode
Bar code rotation: 0 and 90 deg. CW
Power: 19.6 VAC, 80W ave.
while printing. Plug-in
120 VAC power supply
provided w/printer
Environmental: 5 to 40 C operating
-20 to 50 C storage
25 to 85% noncondensing relative
humidity
Size: 6.1"H x 6.8"W x 10.4"D
155 x 173 x 264 mm
Weight: 4.5 lbs. 2.1 kg
(without media)
*Maximum print length is at maximum width
and pitch, default memory settings,
standard RAM, minimum stored objects.
PRINTER SPECIFICATIONS
SUPPLIED AND OPTIONAL ACCESSORIES
Supplied accessories
Power supply: 120 VAC input, 80 W.
Driver disk: Intellidriver allows any
Microsoft Windows
application to print to
Barcode Blaster. Drivers
are included for
Windows 95, NT, and
3.1/3.11.
Label design
software: LabelMagic is a
WYSIWYG label design
program for Windows
95, NT, and 3.1/3.11.
Optional accessories
Cables:
Parallel: Standard Centronics,
P/N 61-00-0002
Serial: DB9 to DB9,
(null modem cfg.)P/N 90-88-0079
DB9 to DB25,
P/N 90-88-0078
Memory: Factory installed 2 MB
or 4 MB added flash
RAM
Other: Annual service contract
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COMMUNICATION PORTS
Blaster CL printers are equipped with Centronics parallel and RS232
serial communication ports, wired as shown below.
Serial input connector (DB9S)
Serial port parameters
Blaster CL printers are configured as DTE equipment, and use RTS/CTS
handshaking or XON/XOFF protocol (control characters are DC1 and DC3).
The serial port supports the following parameters:
Speed: 600, 1200, 2400, 4800, 9600, 19200
Parity: Odd, Even, or None
Word length: 7 or 8 bits
Stop bits: 1 or 2 bits
Default parameters: 9600 baud, no parity, 8 data bits, 1 stop bit
Note:
All Barcode Blaster printers require a “null modem” when
connected to another DTE device (i.e., a personal computer).
The serial cables listed as accessories on page 2 are wired
in a null modem configuration. Other cables may require an
external null modem adapter.
Pin # Description
1 Strobe
2 - 9 Data bits 0 - 7
10 Acknowledge
11 Busy
12 Out of paper
13 Select
17 Chassis ground
18 +5VDC
31 Reset
32 Error
16, 33, 19-30 Signal ground
14, 15, 34-36 No connection
Parallel input connector (Centronics 36 pin)
Pin # Description
2 RXD (printer data input)
3 TXD (printer data output)
5 Ground (-)
7 RTS (printer busy)
8 CTS
See “Optional Accessories” on page 2 for standard cable part numbers
and descriptions.
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Figure 1. Printer front view
Figure 2. Printer rear view
ON/OFF switch
(on printer side)
FEED buttonREADY indicatorPOWER indicator
Printhead
release
(under cover)
Serial portParallel port Power input
Media cover
Printhead
release
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CONTROLS, INDICATORS, AND CONNECTIONS
Device name Primary function Use
ON/OFF switch Controls printer power ON - for normal operation
OFF - for storage
FEED button Advances print media PRESS - to advance media
PRESS and HOLD while turning
printer ON - to print test label
PRESS to pause or resume printing
during batch mode operation
POWER indicator Shows printer power is ON GREEN - printer power on
OFF - printer power off
READY indicator Shows printer status GREEN - Printer ready for data
OFF - Printer busy, or in Standby
RED - Printer needs attention
Power input Connects to power supply Connect to transformer provided
with printer
Serial port Data input DB9 female connector for connec-
tion to host, RS232 protocol
Parallel port Data input Centronics compatible connector
for connection to host controller
Printhead releases Unlock printhead Push both releases toward rear of
printer to release printhead
Media cover Protects print media Lift to open
Squeeze hinge and lift to remove
SETUP
Printer power connection
1. Plug the output of the AC power supply provided with the printer
into the connector on the printer rear panel.
2. Plug the supply into an AC outlet having the proper voltage.
Important!
The required AC voltage is marked on the power supply.
Confirm that your AC voltage matches the power supply
requirements. Do not use any power supply other than
the one provided with the printer.
3. Place the ON/OFF switch in the ON position. The printer should feed
and cut about ¾" of media. The POWER indicator should glow green.
The READY indicator will glow green after you remove the cut label.
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Loading print media
1. Lift open the media cover.
2. Press the two printhead releases back to unlock the printhead.
3. Lift the printhead until it is fully raised.
WARNING!
Raising the printhead will expose some sharp edges. Watch
where you put your hands when working under the front
edge of the printhead.
4. Remove any print media or empty media core from the printer.
5. Unwrap the new media, and unwind a few inches from the roll.
6. Remove the paper spindle and slide the paper guide to the right.
7. Insert the spindle into the label roll. Orient the roll such that the
paper guide is at the right side of the roll and the media unwinds
from the top of the roll toward the front of the printer. The media
imaging surface must face up as it passes under the printhead.
8. Lower the media roll into the paper tray and slip the free end of
the media under the printhead.
9. Adjust the paper guide until the media is snug between the paper
guide and the left side of the paper tray.
Note:
The media must feed straight through the printer for the
cutter to work properly. The left edge of the media will align
with the scribed line at the left end of the label platform if
the media is correctly aligned.
10. Lower the printhead and press it down firmly until it locks closed
on both sides.
Note:
The cutter will not operate correctly unless the printhead is
securely locked down on both sides.
11. Confirm that the printer is turned ON. The READY indicator will
glow red.
12. Press and release the FEED button. The printer will feed and cut
about ¾" of media. The READY light will glow red until you remove
the cut piece from the label platform.
13. Close the media cover.
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Figure 3. Printer opened for loading
Figure 4. Printer and adjustable paper spindle
Align left paper edge with
line on label platform as
indicated by arrow
Paper spindle
Paper guide
Paper
tray
Spindle guide
channels
Media cover
Label roll
ON/OFF switch
Printhead/cutter
Printhead releases
Label platform
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USING THE PRINTER
Printing a self-test label
Printing a self-test label checks the printer’s overall operability. To run
a self-test, confirm that the printer is ready to print (media loaded,
POWER and READY indicators green, no print jobs in process). Then:
1. Turn the printer OFF.
2. Press and hold in the FEED button, then turn the printer ON.
3. The printer should begin printing a self-test label. Release the FEED
button after printing starts.
4. After the self-test label finishes printing, turn the printer OFF and
back ON again restore normal operation.
Important!
The printer will be in hex dump mode after printing the selftest label. It cannot print normal labels in hex dump mode.
The printer will return to normal operation after you reset it
as described in step 4 above.
Feeding media
Press the FEED button to feed media. The printer will feed media as
long as you hold in the FEED button.
Sending data to the printer
To print labels using data sent from a host computer or terminal:
1. Connect the host and printer serial or parallel ports together using
a correctly wired interface cable.
2. If you are using the serial port, confirm that the host and printer
are using the same communications parameters.
3. Confirm that the POWER and READY indicators are glowing green.
4. Send your data to the printer.
Printing labels
To print labels, the host computer sends commands to the printer via
the serial or parallel communications port.
If you use a label printing software package, the computer and
software control the entire printing process. You only need to set up
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the printer, start your label printing program, and follow its
instructions. Contact the software supplier or manufacturer if you
encounter difficulties when using commercial software.
Controlling the printer using direct commands
You can also produce labels by sending commands directly to the
printer. Simple ASCII commands control the printer. You can write
command files using any word processor that can output ASCII text.
Since printer programming is potentially complex, programming
information is not provided here. A printer command reference and
basic programming procedures are provided on the floppy disk packed
with the printer. The file PROGGDE.HLP on the disk is a Microsoft
Windows Help file, readable using WINHELP.EXE provided with Microsoft
Windows 3.1 or above.
If you need programming information and are not using Windows (or
cannot read the Help file for any other reason), contact our Technical
Support Services Organization for assistance. Contact information is
on page 14 of this manual.
ROUTINE MAINTENANCE
Cognitive printers need very little maintenance other than occasional
cleaning. Clean the printer body as required, using a soft cloth
moistened with a mild detergent cleaner.
Caution!
Do not clean any part of the printer using abrasive or metallic
objects, or ammonia-based cleaners or other harsh
chemicals. These practices can cause serious damage.
Cleaning the printhead and drive roller
Clean the printhead if it appears dirty or if print quality is poor.
Printhead cleaning is easy and fast (refer to Figure 5):
1. Unlock and raise the printhead if it is not already raised.
2. Using a soft cloth moistened with 99% pure isopropyl or denatured
alcohol, clean all dirt and label residue from the printhead. Pay
particular attention to the “burn line” (this is the thin black line
near the front edge of the printhead).
3. Wipe the drive roller with the cleaning cloth. To reach all portions
of the drive roller, press the FEED button. The roller will rotate
backwards ¼ turn each time you press the FEED button.
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Caution!
Keep all objects clear of the drive roller when you press the
FEED button.
4. Confirm that the label taken sensor is unobstructed. Clean away
any obstruction with a soft brush if necessary.
5. Load media as required, or if there is already media in the printer,
lower and lock the printhead and press the FEED button once.
Cleaning the cutter
WARNING!
Don’t clean the cutter with the printhead down. Turn the
printer OFF and raise the printhead first. Never push objects
into the front of the printer while the printhead is down.
Clean the cutter with 98% to 99% pure isopropyl or denatured alcohol
and cotton tipped swabs as follows:
1. Confirm that the printer is turned OFF, then open the media cover.
2. Press the two printhead releases toward the rear of the printer to
unlock the printhead. Lift the printhead until it is fully raised.
3. Remove any installed label media.
4. Using a cotton swab moistened with alcohol, clean all dirt and
label residue from the cutter bar and the cutter rotary blade.
5. Check the paper path for label debris or obstructions. Clean the
paper path as required.
6. Reinstall the label media.
7. Lower the printhead and press it down until it locks closed.
Figure 5. Printer open for cleaning
Label taken sensor
Cutter rotary blade
Printhead
Cutter bar
Drive roller
Power switch
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WHAT TO DO IF...
Cognitive printers are very reliable, so printing problems are unlikely.
If you do think you have a printer problem, proceed as follows:
1. Confirm that the printer has the right media installed, and that it
is loaded correctly. See page 6 for media loading instructions.
2. Confirm that the printer is connected to its power supply and the
supply is plugged into an AC outlet having the proper voltage.
3. Open the printhead and inspect the media path. Remove any
obstructions and clean the printhead, drive roller, and cutter
according to the instructions on pages 9 and 10.
4. Press down firmly on the printhead to confirm that it is closed.
5. Confirm that the printer READY indicator glows green.
6. Print a self-test label as described on page 8.
7. Press FEED to confirm that the printer will feed media.
8. Review the common problems described in the following section.
9. If these steps do not correct the problem, contact your Cognitive
Solutions dealer or our Technical Services Department. You will
find Technical support contact information on page 14.
Note:
The information here assumes you are using label printing
software. If you are programming the printer, please review
the troubleshooting information in the PROGGDE.HLP file.
Common problems and their solutions
POWER indicator is not lit
Double-check the AC source and the power supply connections. If this
does not correct the problem, the power supply may have a blown fuse.
Contact our Technical Support Services Department for assistance.
READY indicator is not lit
Disconnect the cable between the printer and host, then turn the
printer OFF and back ON again. If the READY light glows with the host
disconnected, suspect a host computer or cabling problem.
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READY indicator glows red
1. Confirm that the print media is not exhausted.
2. Confirm that the printhead is securely latched down on both sides.
3. Press the FEED button to assure that the printer is not paused in
batch mode printing.
4. Remove any cut labels from the label platform, and confirm that
the label taken sensor is unobstructed.
5. If you have been printing many labels, the printer may have
overheated. Normal operation will resume after the printer has
cooled sufficiently.
Self-test label will not print
1. Confirm that you have loaded direct thermal media.
2. Disconnect the cable between the printer and the host computer.
Turn the printer OFF and back ON again, remove any cut media
from the label platform, then repeat the self-test.
Media will not feed
1. Confirm that the print media is loaded correctly.
2. Turn the printer OFF and back ON again, remove any cut media
from the label platform, confirm that the READY indicator glows
green, then press the FEED button.
3. If the printer still does not feed, disconnect the communications
cable and repeat step 2. If the printer feeds with the cable
disconnected, suspect a problem with the host computer or cable.
Host stops responding or displays “printer not ready” message
1. Review your software setup, following the instructions provided
with the software.
2. Confirm that the host-to-printer communication cable is connected
and undamaged. If the printer is connected to the serial port on a
personal computer or other DTE device, confirm that you are using
a null modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both
using the same serial port parameters. The self-test label shows
the current printer serial port parameters.
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4. If using a communications switch between the host and printer,
remove the switch and connect the printer directly to the host.
5. Turn the printer OFF and back ON again, reset the host computer
and software, and try printing again.
Printer feeds media continuously
If using continuous-form media, the printer should only feed media
while you hold in the FEED button. It should stop feeding after it prints
the last dot row on each label. If the printer will not stop feeding
media:
1. Confirm that the print media is loaded correctly.
2. Turn the printer OFF and back ON again to assure that it is
operating in its default indexing mode.
3. Print a self-test label as described on page 8, and confirm that the
printer is set for BAR indexing. If it is set for GAP indexing, change
the index method in your label printing software or use the
VARIABLE FEED_TYPE command to set the index method to BAR. Refer
to the PROGGDE.HLP file for more information.
Automatic label cutter does not run
1. Confirm your label printing software is correctly configured for
Barcode Blaster CL. Refer to your software documentation for
details. If writing your own label formats, confirm that VARIABLE
AUTOCUT
is ON, or that there is a HALT command in every label
format. Refer to the PROGGDE.HLP file for more information.
2. The cutter may be jammed. Clean the cutter as described on page
10, and check the cutter and paper path for obstructions.
Cutter does not fully cut labels
1. Confirm that the print media is straight in the paper path, with
the label roll snug between the paper guide and the left side of the
paper tray.
2. Confirm that the printhead is fully locked down on both sides.
3. Confirm that you are using approved linerless label media or
backless receipt stock, with a thickness of 0.004" or less.
4. If the above items do not resolve the problem, remove the print
media and clean the cutter, then reinstall the print media.
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TECHNICAL SUPPORT
Please contact your local dealer first for technical support. Your dealer
is knowledgeable about Cognitive printers, printing software, and your
unique system. Contact our Technical Support Services Department if
you still need technical assistance after talking to your dealer.
If you must return any products to the factory, first obtain a returned
material authorization number (RMA) from our Technical Support
Services Department. When calling, please have your printer model
number and serial number handy.
Contact information
General
If you aren’t sure which department you
need, contact us by mail or through one of
our general numbers:
Mailing address Cognitive
691 Corporate Circle
Golden, CO 80401
USA
Telephone (303) 273-1400
Toll free (800) 525-2785
Fax (303) 273-1414
E-mail Info@cogsol.com
You can get immediate information on
Axiohm Cognitive Solutions products via the
Internet:
Internet URL http://www.axiohm.com
Sales Department
Toll free (800) 525-2785
Fax (303) 278-9847
E-mail Sales@cogsol.com
Technical Support Services Department
Toll free (888) 715-7190
Fax (303) 590-0518
E-mail: techsup@cogsol.com
Hours of operation
We are open from 8 AM to 5 PM Mountain
Time, Monday through Friday. Our Technical
Support Services and Sales departments are
open from 7 AM to 5 PM. For the fastest
response, contact us during our normal
working hours.
Poor print quality
1. Confirm that the print media is properly loaded, and there is no
side-to-side motion of the paper as it feeds through the printer.
2. Check your software’s print darkness and print speed settings.
These settings may need adjustment for optimum results.
3. Try different print media. Old or inferior quality media will
degrade print quality.
4. Thoroughly clean the printhead, and examine the printhead and
drive roller for physical damage.
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APPENDIX A: SUPPLIED SOFTWARE
Software is included with every Barcode Blaster printer for use with
Microsoft Windows 95, Windows NT, Windows for Workgroups, or
Windows 3.1/3.11. Two basic packages are provided:
• The Cognitive Intellidriver™ lets you print labels with your printer
using virtually any Windows application.
• LabelMagic™ is a full-featured WYSIWYG label layout and
printing package specifically designed for use with Cognitive
printers.
These software packages and a Blaster printer give Microsoft Windows
users an easy to use label printing solution with nothing else to buy.
Intellidriver installation and use
An automatic setup program, SETUP.EXE, is provided with the
Intellidriver. Install the desired printer drivers by running SETUP.EXE
from within Windows and following the displayed instructions. Restart
your system after installing the Intellidriver.
After the drivers are installed, you can send data to your label printer
just like any other printer on your system: simply specify Barcode
Blaster CL in the print dialog box of your Windows application. To
print bar codes, enter bar code data using any text font, then highlight
the information you want to print as a bar code and select the desired
bar code font from your application’s font menu. The driver will
convert the text to an on-screen representation of a generic bar code.
On-line help for the Intellidriver is available from the printer setup
window, which is accessible from the print dialog box of most Windows
applications. Please refer to the on-line help and the README.TXT file on
the Intellidriver disk for detailed operating instructions.
LabelMagic installation and use
An automatic installation program, SETUP.EXE, is provided on the
LabelMagic installation disk. Install LabelMagic by running SETUP.EXE
and following the displayed instructions. The installation program will
copy the program files to your system and install program icons on
your desktop and/or system Start Menu.
LabelMagic has a complete context-sensitive help system that
describes all aspects of the program’s use. You can access the help
system by selecting Help from the program’s main menu. Please refer
to the help system and the README.TXT file on the LabelMagic
installation disk for detailed operating instructions.
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APPENDIX B: RECOMMENDED PRINT MEDIA
Media for your printer is available from many sources; however, you
can expect the most reliable performance and highest quality printing
when you use labels manufactured by Cognitive.
The print media listed below was designed especially for use with
Barcode Blaster CL and is in stock for immediate delivery. We also
have other media for specialized applications and can manufacture
custom media as well. Contact your Cognitive dealer or our Sales
Department for complete media information, or to find the perfect
media for your unique application.
Direct thermal labels
Part number Width Material/description Length
03-02-2057 2.0" Paper, self-adhesive, linerless 3936"
03-02-2058 4.0" Paper, self-adhesive, linerless 3936"
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LIMITED WARRANTY
Cognitive will repair Barcode Blaster CL™ printers free of charge if
found defective in material or workmanship within one year of date of
purchase. This limited warranty does not include cleaning, or any
damage caused by accident, neglect, or misuse.
The printhead is also covered under this limited warranty; however,
the printhead warranty extends to electrical failure only. Barcode
Blaster™ printheads are warranted for six months or 500,000 inches of
printing, whichever comes first. Physical damage (scratches or abrasion) is not covered under this warranty.
A return merchandise authorization number (RMA#) must be obtained from Cognitive before any merchandise can be accepted for
repair. An RMA# must be visibly displayed on all merchandise returned.
Cognitive always maintains the right to repair or replace any component at its option. The printer must be delivered or shipped freight
prepaid with your copy of the warranty and/or proof of purchase in the
form of a sales slip.
This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
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Cognitive
An Axiohm Company
TM
Asia-Pacific
P.O. Box 677
Level 3, 39 Leighton Place
Hornsby NSW 2077 Australia
TEL: (61) (0) 2 9477 1999
FAX: (61) (0) 2 9477 1453
USA
691 Corporate Circle
Golden, CO 80401 USA
TEL: (303) 273-1400 or (800) 525-2785
FAX: (303) 273-1414
United Kingdom
Atlantic Street
Altrincham, Cheshire
WA14 5QJ England
TEL: (44) (0) 161 929 9933
FAX: (44) (0) 161 927 7664
France
1-9, rue d’Arcueil
BP 675
92542 Montrouge Cedex
TEL: (33) 1 47 46 78 11
FAX: (33) 1 47 46 78 76
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