CognitiveTPG A776 User Manual

For Retail Applications

Receipt Marketing Software Solution

189-9200418 Rev. A

User Guide

Introduction

Copyright TPG IPB, Inc. dba Transaction Printer Group (TPG), a subsidiary of ATSI Holdings, Inc., 2005. All rights reserved. This edition of TPG's ReceiptWare™ User Guide applies to Version 1.1.X, of ReceiptWare for Windows® and to future

releases and modifications unless otherwise indicated in new editions. Readers may address comments concerning this publication to: TPG, 25 Tri-State International, Suite 200, Lincolnshire, IL 60069. If you prefer to send your comments by fax, use the following number: 847 383 7949. You may also send comments concerning this publication as an e-mail to the following address: support@TPGprinters.com.

Welcome to ReceiptWare

Total Receipt Transformation

TPG’s ReceiptWare changes the way you use and think about your receipts. Using a standard desktop PC, ReceiptWare gives you the power to take ordinary receipts and transform them into marketing and communications tools. With an easy-to-use interface, ReceiptWare can be used to create, edit, and save Receipt Formats (AXI files) for use in one lane or across your entire chain. Make lasting impressions with your customers using receipt features that reach far beyond your current POS application.

Top logos, Margin Messages, Watermarks, and Bottom Logos all enhance corporate image, while features such as Surround Graphics, Text Attribute Switching, and conditional graphics allow you to present customized receipts targeted at specific customers. Individualizing each receipt is simple with ReceiptWare’s numerous triggers that allow you to call attention to special savings, rewards, and promotions in either monochrome or color. Using your imagination, you can create the look of receipts that you have always wanted.

General Hardware Statement

Please be certain that the printer(s) you intend to use with this software are configured according to their manufacturer’s specification. We also recommend that you use printers with 2 MB of available flash memory. The larger memory will decrease your likelihood of experiencing problems storing and printing graphics files.

Registration

Please register your copy of ReceiptWare so that TPG can provide you with the highest quality software, offer technical support, and keep you informed of new TPG software developments. You can either use the enclosed registration card or go online.

To register online:

1. Proceed to www.ReceiptWare.com Click on the Registration tab.

2. Enter in the contact and installation information as prompted on the screen.

3. Click on the register button located the lower right side of the screen. If all the fields are answered completely and correctly, your registration will be complete.

All trademarks or registered trademarks are the property of their respective owners. Printed in U.S.A.

Product specifications are subject to change in order for TPG to continue to meet the needs of the market.

TPG intends for ReceiptWare to be used only as expressly instructed. Any modification, alteration or use of ReceiptWare in a manner not intended by TPG

is strictly prohibited (and may infringe on the intellectual property rights of others).

CD Contents

Along with the ReceiptWare software, materials have been provided on the CD to familiarize users with the product features and functions. Contents include:

1. ReceiptWare Users Guide.pdf

2. Sample BMP Graphics Cayuga Grocery.bmp

Cayuga Mmess.bmp Cay Shoppers Club.bmp Cayuga Coup.bmp

Cayuga Grocery Receipt.txt

3. Installer (ReceiptWare) a. setup.exe

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

CD Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ReceiptWare Bitmap Conversion Tool. . . . . . . . . . . . . . . . . 6

Legacy Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Text Attribute Substitution . . . . . . . . . . . . . . . . . . . . . . . . 12

Retail Conditional Graphics . . . . . . . . . . . . . . . . . . . . . . . . 13

Conditional Surround Graphics . . . . . . . . . . . . . . . . . . . . . 16

Legacy Color Triggers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Logo Suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

User Additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Print Sample. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Make Download Package . . . . . . . . . . . . . . . . . . . . . . . . . 24

Other Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . 27

Customer Service and Technical Support . . . . . . . . . . . . . 29

Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installation

Insert the ReceiptWare CD into your CD-ROM drive to start the installation program. If it does not start automatically, do the following:

a. Click Start>Run from the Windows® taskbar. b. Click on the Browse button and find your CD drive. c. Double click on the application called ReceiptWareV1.0.0.exe, or, select it and click on the Open button. d. Click OK.

During installation, you’ll see the following windows:

Welcome – Welcome to the TPG ReceiptWare Setup program. Before continuing, it is strongly recommended that you exit all Windows® programs before running this setup program. Click on the Next button to continue.

Software License Agreement – Please review the software license before installing the software. To begin software installation, click on the Yes button to accept the terms, otherwise select the No button to exit.

Customer Information – After reviewing the licensing agreement, you will be prompted to enter your information. Please

enter user name and company name.

Choose Destination Location – The setup wizard will install the application in the default folder C:\Program Files\ TPG ReceiptWare. To install it in this folder, click Next. To install it in a different folder, click Browse, and select the

destination folder that you want. You can choose not to install TPG’s ReceiptWare by clicking on the Cancel to exit setup. Click on the Next button to continue.

Setup will add program icons to the Program Folders. You may type a new folder name, or select one from the existing folders list. Click on the Next button to continue.

InstallShield Wizard Complete – Setup will indicate that it has finished installing TPG’s ReceiptWare on your computer. From this window, you have the option to launch either the “Read Me Now File” or the TPG ReceiptWare application. Click on the Finish button to complete the setup process.

To launch the application, proceed to the directory where the application was saved in the setup process, and double click on the ReceiptWare icon.

Functionality

ReceiptWare Bitmap Conversion Tool

Converting BMP (Bitmap) Files to LGO (Logo) Files

It is important to note that ReceiptWare only supports LGO graphic files. Therefore, the first step in making your Receipt Format file is to convert all of the graphics that you wish to use from Bitmap (BMP) files to LGO files. This is done with a built in tool called the ReceiptWare Bitmap Conversion Tool. This tool can be accessed by selecting Tool>Bitmap Conversion Tool. You can also open this utility by clicking on the Bitmap Conversion Tool button located on the bottom right-hand side of the Legacy Graphics tab.

1. Loading the bitmap – Click on the Load Bitmap button. From the open bitmap file window, choose a bitmap file and click Open. The bitmap you have selected is displayed on the screen.

2. Resizing the bitmap – Resize the bitmap by clicking on the Resize button at the top of the screen. A window entitled Resize Bitmap will appear. Enter the desired width of the image in pixels in the Width field within this window. Allowed values are 10 to 576 pixels. The height of the bitmap will be scaled to maintain the aspect ratio of the image. After entering the desired width of the image in pixels, click on the Resize button.

3. Modifying the colors – If you wish, you can adjust the Color option within the conversion tool to match the color that you will be using. (The Color option choices are limited to Red and Blue.) To do this, select the Color menu at the top of the screen and scroll down to select either red/black (red) or blue/black (blue), depending upon the paper on which you will be printing. Once you have selected the colors, click on the Modify Colors button to proceed. A window will appear asking for the maximum number of user colors as well as the conversion speed. For best results, it is recommended that you keep the maximum number of user colors to around 5 and the conversion speed to around 500. Once you have made your selections, click OK. Another window will pop-up entitled Manual Color Translation. The colors that appear on the left side of the window were detected by the software in the original bitmap file and broken down into percentages. The colors on the right side of window represent all of the gradients within the two-color scale that are available for re-mapping. Select each color in the left-hand column and match it with the desired color in the right-hand column. Then click on the

Re-Map button to see the changes that you have made.

Note: To complete the bitmap conversion process, Re-Map needs to be completed. Skipping this step will prompt

an error.

4. Saving options – After you have resized and modified the colors of the bitmap that you would like to use, you will need to save your options. To do this, click on the Save Options button on the menu. At this time, you can either save your options as a logo definition (LGO) file and as a BMP file.

Note: The bitmap conversion tool will only work with bitmap (BMP) files

that are under 24-bit. If you have a bitmap that is 24-bit or over, open the file with an application that accepts bitmap files (i.e., Microsoft® Paint, etc.), and then save it as a 16-bit bitmap file.

Other Features of the ReceiptWare Bitmap Conversion Tool

Aside from the ability to convert bitmaps to logo files, the bitmap conversion tool also allows you to create Margin Messages and text logos. Margin Messages are printed on the vertical right and left margins of the receipt and are generally made up of text strings, (i.e., website addresses). Text logos are useful in the absence of logos with graphical elements.

When converting bitmap files to LGO files please make sure that

the bitmaps are not saved as read only. To find out if they are read only files, right click on the bitmap file and choose properties from the menu. Uncheck the box next to the “Read Only” field within the Attributes area. We also recommend that all files be located on a local hard drive.

1. Creating Margin Messages – To create a Margin Message, click on the Create Margin Message button located under the Tools column, which is located on the right-hand side of the screen. In the box labeled Enter a Margin Message string, enter the text (i.e., website address) that you wish to have for your Margin Message. After entering the text string, choose its font, font size, and font attributes (bold, italics) from the menu. You can also adjust the spacing above and below the Margin Message by changing the top and bottom values within the Extra Margin section. When all of your changes have been made, click on the Create Margin Message button located at the bottom of the screen. You will then be prompted to name the BMP file that you created and to choose a directory to which it will be saved. After clicking on the Save button, a window will appear asking if you wish to rotate the Margin Message by -90, +90 or 0 (NO ROT) degrees. Once you have made your selection, the BMP Margin Message will be loaded automatically into the

ReceiptWare Bitmap Conversion Tool. Next, follow the directions in the previous section entitled Converting BMP (Bitmap) Files to LGO (Logo) Files.

2. Creating Text Logos – To create a Text Logo, click on the Create Text Logo button located under the Tools column on the right-hand side of the screen. In the box labeled Enter one line of the logo, enter the first line text (i.e., company name) that you wish to have incorporated. After entering the text string, choose its font, font size, and font attributes (bold, italics) from the menu. You can also choose the justification of the text line, be it left, center, or right. Once you have chosen how you wish the text line to appear, click on the Add Text to Logo button located in the middle part of the screen. Continue to add as many lines as you wish to have within your Text Logo. When completed click on the Done button located in the middle of the screen, and you will be prompted to save and name the Text Logo bitmap. Once saved, the Text Logo bitmap will be loaded into the ReceiptWare Bitmap Conversion Tool. Next, follow the directions in the previous section entitled Converting BMP (Bitmap) Files to LGO (Logo) Files.

Legacy Functions

Many existing POS applications cannot support Top Logos, Watermarks, Margin Messages, or color graphics. With TPG’s ReceiptWare software, you can configure your printer to print these graphics automatically without any change to the data stream from the point of sale application. These capabilities are referred to as Legacy Functions. Before we discuss these functions, it is important to define and explain the different types of Legacy Graphics. Legacy graphics include:

1. Top Logo – A Top Logo is a user-defined graphic that prints at the top of the

receipt before any other data.

2. Bottom Logo – A Bottom Logo is a user-defined graphic that prints at the end of all

of the receipt data. ReceiptWare allows you to specify up to 10 Bottom Logos

3. Margin Messages – Margin Messages are user-defined graphics that print

periodically on the right and left margins of the receipt.

4. Watermarks – Watermarks are user-defined graphics that print down the center

of the receipt. They reside in the background of the receipt data in a shaded (dithered) mode so that it appears behind the text of the receipt.

Using the Legacy Functions

As with every other ReceiptWare tool, we recommend having a sample receipt present with you when creating Receipt Formats.

1. Open the ReceiptWare software application.

2. Click on the Legacy Graphics tab.

3. If you wish for every receipt to contain a specific Top Logo, Bottom Logo, Watermark, and /or Margin Message, click on the radio button next to the Legacy Graphic that you wish to include.

4. Once you click on the radio button, a text box and button appear to let you specify a logo or LGO file. You can either enter the full pathname of the LGO file, or click on the Browse button to the right of the text box to specify it through Windows® Explorer.

5. Once you have selected the LGO file, a smaller version of it appears on the screen that looks different than when it is actually printed.

6. If you have a graphic that you want to include on your receipt but do not have it saved as a LGO file, then ReceiptWare’s Bitmap Conversion Tool can be used to translate the file. To open this tool, select the button called Bitmap Conversion Tool located on the bottom right-hand side of the screen. Or, click on Tools>Bitmap Conversion Tool to launch the tool. Please see the previous section called ReceiptWare Bitmap Conversion Tool for detailed instructions on how to use it.

7. If you include a Watermark on your receipt, you can change its shading to make it either lighter or darker. To do this, adjust the shading scale located at the bottom of the screen. Move the slider to the right of the scale to make the Watermark lighter or to the left to make it darker.

8. If you wish to adjust the spacing, logo print speed and justification of any of the Legacy Graphics, click on the Advanced button located on the bottom right-hand side of your screen. Detailed instructions on using the advanced features are provided in the section below.

Legacy Function Guidelines:

• Any Legacy Graphic you choose to include will be printed on every receipt that is generated. You may wish to print these graphics on every transaction receipt, but not on the Credit Authorization Slips that are sometimes subsequently printed. To suppress the legacy functionality on certain receipts, please refer to the Logo Suppression section of this guide.

Legacy Functions Advanced Topics

The Advanced options allow you to fine tune the printing performance of the Legacy Graphics. Within this section, spacing, logo print speed, and justification can all be adjusted and saved.

1. To use the Advanced options, click on the Advanced button located on the

bottom right-hand side of the screen.

2. A dialog box will appear with tabs labeled Top Logo, Bottom Logo, Watermark, and Margin Message. To adjust the parameters of any of these Legacy Graphics, simply click on the tab for which the Legacy Graphic is named.

Note: All parameters are in dot rows, unless otherwise noted.

(1 dot = 0.125 mm = 1/200”).

Top Logo

1. Top Logo spacing – Occasionally, you may want to change the spacing above and below the Top Logo. To do this, there are two parameters to adjust: “Distance from top of receipt to start of top logo” and “Distance from bottom of top logo to start of print data.”

a. “Distance from top of receipt to start of top logo” – This option allows you to adjust the margins above the Top

Logo. The default setting for this parameter is 50 dot rows or about a 0.25” (6.25 mm) margin. Increase this value if you want a larger margin above the Top Logo, or decrease it if you want to make the margin smaller. The range for this parameter is -99 to 154 dot rows.

b. “Distance from bottom of top logo to start of print data” – This option

allows you to adjust the margins below the Top Logo. The default setting for this parameter is 48 dot rows or about a 0.25” (6.0 mm) margin. Increase this value if you want a larger margin below the Top Logo, or decrease it if you want to make the margin smaller. The range for this parameter is 1 to 255 dot rows.

c. To apply your changes, click on the Apply button located on the bottom

right-hand side of the screen.

d. If you wish to restore either of these parameters to their original values,

click on the Defaults button located in the middle of the screen.

2. Top Logo print speed – Generally, printing logos at the printer’s maximum speed results in clear and sharp images. However, complex multi-hued logos can sometimes degrade the level of print clarity. Adjusting or slowing print speed for a complex graphic will improve its crispness.

a. To change printing speed for the Top Logo, adjust the Logo Print Speed scale located at the bottom of the screen.

Move the slider to the right of the scale to make the logo print faster or to the left to make it print slower.

Note: Changing the printing speed value will only effect the related graphic and not the printing speed of the rest of

the receipt.

b. To apply your changes, click on the Apply button located on the bottom right-hand side of the screen.

Bottom Logo

1. Bottom Logo spacing – Occasionally, you may want to change the spacing above and below the Bottom Logo(s). To

do this, there are two parameters to adjust: “Distance from the bottom of the print data to start of bottom logo” and

“Distance from end of bottom logo to end of receipt.”

a. “Distance from the bottom of the print data to start of bottom logo” – This

option allows you to adjust the margins above the Bottom Logo. The default setting for this parameter is 48 dot rows or about a 0.25” (6.0 mm) margin. Increase this value if you want a larger margin above the Bottom Logo, or decrease it if you want to make the margin smaller. The range for this parameter is 1 to 255 dot rows.

b. “Distance from end of bottom logo to end of receipt” – This option allows you to

adjust the margins below the Bottom Logo. The default setting for this parameter is 160 dot rows or about a 0.79” (20.0 mm) margin. Increase this value if you want a larger margin below the Bottom Logo, or decrease it if you want to make the margin smaller. The range for this parameter is 0 to 255 dot rows.

c. To apply your changes, click on the Apply button located on the bottom right-

hand side of the screen.

d. If you wish to restore either of these parameters to their original values, simply click on the Defaults button located

in the middle of the screen.

2. Bottom Logo print speed – Generally, printing logos at the printer’s maximum speed results in clear and sharp images.

However, complex multi-hued logos can sometimes degrade the level of print clarity. Adjusting or slowing print speed for a complex graphic will improve its crispness.

a. To change printing speed for the Bottom Logo, adjust the Logo Print Speed scale located at the bottom of the

screen. Move the slider to the right of the scale to make the logo print faster or to the left to make it print slower.

Note: Changing the printing speed value will only effect the related graphic and not the printing speed of the rest of

the receipt.

b. To apply your changes, click on the Apply button located on the bottom right-hand side of the screen.

Watermark

1. Watermark spacing – There are two ways that you can change the print spacing of the Watermarks on your receipt:

“Distance from start of print data to watermark” and “Distance between consecutive watermarks in mm.”

a. “Distance from start of print data to watermark” – This parameter can be changed to adjust where the Watermark

will be printed relative to the start of the print data. The default setting for this parameter is 50 dot rows or about 0.25” (6.0 mm) from the start of the print data. Increase this value if you want the Watermark to print further from the start of the print data, or decrease it if you want to make the distance shorter. The range for this parameter is 1 to 255 dot rows.

b. “Distance between consecutive watermarks in mm” – This option allows you to

alter the spacing between Watermarks. The default setting for this parameter is 25 dot rows or about 1.0” (25 mm) between printed Watermarks. Increase this value if you want to open the distance, or decrease the value if you want to close it. The range for this parameter is 1 to 255 dot rows.

c. To apply your changes, click on the Apply button located on the bottom right-

hand side of the screen.

d. If you wish to restore either of these parameters to their original values, click on

the Defaults button located in the middle of the screen.

+ 22 hidden pages

CognitiveTPG A776 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual