Cognitive Solutions DT2424, DD2424, DD42X4, DT42X4 User Manual

Troubleshooting

If the printer locks up or prints labels incorrectly,cycle the power to
recalibrate label position. Once the power has been turned off, queued print
jobs must be sent to the printer again.

Label Jam

If a label jams in the peeler,disconnect power,open the peeler and remove
the jammed label.Make cer tain the peeler mechanism is clean and free of
debris before reloading media.

Caution!Do not attempt any further troubleshooting without first contact-

ing Cognitive Technical Support.Any tampering with the printer may cause
permanent damage and void the printer’s warranty.

Del Sol Peeler Specifications

2" printer with a peeler,media limitations:

Minimum media width: 0.75"
Maximum media width: 2.5"

4" printer with a peeler,media limitations:

Minimum media width: 1.00"
Maximum media width: 4.25"

To identify label parameters,use the HALT command defined in the Cognitive
Programmer’s Guide.If you are using a Windows print driver,use the Stop
After Label command or equivalent.For additional programming informa­tion,see the Cognitive Programmer’s Guide or your print driver manual.

Contact Cognitive for all of your supply needs, including media and
cleaning pens.

www.cognitive.com
TEL [phone] TOLL FREE 800-525-2785 FAX [phone]
691 Corporate Circle Golden,CO 80401

Peeler Guide

Applicable Models:DD2424, DT2424,DD42X4,DT42X4

100-204-01 Rev.B

Cognitive's Del Sol desktop printers are available
with a peeler option.The following instructions
supplement the Del Sol Quick Start Guide.

Close Peeler

Press the top of the blue latches
to secure the peeler door in place.
Close the printer as explained
in the Quick Start Guide.

Note:You will hear a click when

the peeler is properly latched.

1

2

1

Peeler Maintenance

To clean the printer follow the maintenance
instructions in the Del Sol Quick Start Guide.
Clean the lower drive roller (A),label taken sensor
(B) and pinch roller (C),with a soft, lint free cloth
saturated with 99% isopropyl alcohol.Remove
adhesive residue on the lower metal pinch
roller (C) every 7,000 to 10,000 inches.

Tip:Press FEED to rotate the platen

one-quarter turn,and clean all sides
of the platen.

Caution!Incorrectly cleaning the printer

will cause permanent damage and void the
printer’s warranty.Cognitive recommends
using a certified cleaning pen for all your
printer's cleaning requirements,
P/N 60-14-00-0002.

Peeler Operating Instructions

Load Media

Remove the first label from
the backing.Slide the
backing under the metal
pinch roller (A) and through
the slot in the peeler door (B).

2

Important: Please read these instructions carefully

as there are operation differences between a
standard Del Sol printer and a peeler equipped model

A

B

C

Open Peeler

Open the Del Sol printer mechanism
as explained in the Quick Start Guide.
Press down on the blue latches on the
front of the printer. The peeler door
opens forward and down to load
the media.

A

B

3

3