Codonics Horizon User manual

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Horizon

USER’S MANUAL

Horizon Multi-media Dry Imager

Starter Manual

Codonics® Catalog Number H-START-EN Nov 21, 2005 Version 1 . 8.3

Codonics, Inc. 17991 Englewood Drive Middleburg Heights, OH 44130 USA 440-243-1198 Phone 440-243-1334 Fax Email info@codonics.com www.codonics.com

No par t of thi s documen t may b e copied o r re produ ced in any form by any mean s without prior written consent of Codonics, Inc., 17991 Englewood Dr., Middleburg Heights, Ohio 44130 U.S.A.

Although every effort has been made to ensure the accuracy of this document, Codonics, Inc. assumes no responsibility for any errors that may appear. Codonics, Inc. makes no commitment to update nor to keep current the information contained in this document.

The Horizon imager is protected by the following patent number: US Patent No. 6,249,299 System for Printhead Pixel Heat Compensation. All other patents are pending.

Horizon, DirectVista, ChromaVista, the Codonics logo, and “We bring the future into focus” are registered trademarks, and Codonics, Variable Multiformatting, VMF, Fixed Multiformatting, FMF, Medical Color Matching, MCM, SlideMaker, and Bracketing are trademarks of Codonics, Inc.

Windows and Windows NT are registered trademarks of Microsoft Corporation.

PostScript is a registered trademark of Adobe Systems Incorporated.

Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

UNIX is a registered trademark of The Open Group.

Linux is a registered trademark of Linus Torvalds.

Zip is a registered trademark of Iomega Corporation.

StuffIt is a trademark of Aladdin Systems, Inc.

PKZIP is a registered trademark of PKWARE, Inc.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

All other registered and unregistered trademarks are the property of their respective owners.

European Authorized Representative:

CEpartner4U Esdoornlaan 13, 3951DB Maarn The Netherlands

Tel.: +31 (0)6.516.536.26

Preface

Manual Conventions .................................................................................... -vii

Bulleted Lists......................................................................................... -vii

Numbered Steps ................................................................................... -vii

Control Panel Navigation ..................................................................... -viii

Control Panel Keys .............................................................................. -viii

Control Panel Menu Options................................................................ -viii

Notes.................................................................................................... -viii

Cautions and Warnings........................................................................ -viii

Purpose and Scope ...................................................................................... -ix

Product Information ...................................................................................... -x

Disposal Requirements ................................................................................ -xi

Warnings and Limitations of Use................................................................. -xii

Location of Safety and Compliance Labels........................................... -xii

Voltage Warning................................................................................... -xiii

Laser Warning...................................................................................... -xiv

Temperature Warning ........................................................................... -xv

Compliance ........................................................................................... -xv

Serial Number, Configuration, Date Code, and Modification Codes.... -xvi

ESD Caution ....................................................................................... -xvii

Potential for Radio Frequency Interference on Imager Operation ...... -xvii

Potential for Radio and Television Interference ................................. -xviii

Safety Precautions ............................................................................... -xix

Location Precautions............................................................................ -xxi

Cleaning Precautions .......................................................................... -xxii

Media .................................................................................................. -xxii

File Transfer via FTP and LPR........................................................... -xxiv

Color Management............................................................................. -xxiv

Contents

Horizon Starter Manual iii

Image Scaling .................................................................................... -xxiv

Hardware Variations............................................................................ -xxv

Indications for Use ..................................................................................... -xxv

Chapter 1: Setting Up the Imager

Preparing for Installation............................................................................. 1-1

Installing the Imager ................................................................................... 1-2

Connecting the Ethernet Cable .................................................................. 1-6

Powering On the Imager—First Time......................................................... 1-8

Cleaning the Platen Roller ................................................................... 1-9

Network Settings—Simple Network.......................................................... 1-10

Specifying the Imager’s IP Address ................................................... 1-11

Determining an IP Address.......................................................... 1-11

Specifying the Imager’s IP Address at the Control Panel ............ 1-12

Specifying IP Addresses for Other Devices on the Network .............. 1-14

Loading Media .......................................................................................... 1-15

Preparing the Imager for Shipment .......................................................... 1-15

iv Contents

Chapter 2: Basic Imager Operations

Horizon Imager Components...................................................................... 2-1

Powering the Imager On and Off................................................................ 2-3

Powering On the Imager ...................................................................... 2-3

Observing the Imager’s Operating Status in the Status Screen........... 2-4

Common Cassette Status Messages ............................................ 2-5

Color Ribbon Status....................................................................... 2-6

Powering Off the Imager ...................................................................... 2-7

Understanding the Control Panel ............................................................... 2-8

Control Panel Indicators....................................................................... 2-9

Alert and Fault Messages and the Fault Tone ................................... 2-10

Control Panel Display......................................................................... 2-10

Main Menu ................................................................................... 2-10

Chapter 3: Media Handling and Storage

Overview..................................................................................................... 3-1

Supply Slots and Cassettes ................................................................. 3-1

Viewing the Status of a Supply Slot............................................... 3-3

Inserting or Changing Cassettes ................................................................ 3-4

Handling and Storing Media ....................................................................... 3-6

Break-Off Leaders (ChromaVista Only) ............................................... 3-6

Changing the Ribbon (ChromaVista).......................................................... 3-7

Ordering Media ......................................................................................... 3-10

Chapter 4: Printing from DICOM Applications

Introduction to DICOM ................................................................................ 4-1

DICOM Conformance Statement ......................................................... 4-2

Configuring the DICOM Application............................................................ 4-2

Sending a DICOM Print Job ....................................................................... 4-3

Specifying the Media Type and Size.................................................... 4-3

Using Job Settings Files with DICOM......................................................... 4-3

Categories of Job Settings................................................................... 4-4

Specifying a Job Settings File from a DICOM User Application........... 4-4

Hierarchy of Settings Used by the Horizon Imager .............................. 4-5

Contents

Chapter 5: Printing from Windows via PostScript

Introduction to PostScript ........................................................................... 5-2

Printing from Windows Applications ........................................................... 5-2

Notes About Changing PostScript Parameters.............................. 5-2

Changing Horizon PostScript Parameters—Windows 2000

and XP........................................................................................ 5-3

Chapter 6: Default Print Job Settings

Changing the Default Settings.................................................................... 6-2

Changing the Default Media Type and Size......................................... 6-2

Changing the Default User Settings..................................................... 6-3

Horizon Starter Manual v

Chapter 7: Preventive Maintenance

Recommended Maintenance Schedule...................................................... 7-1

Horizon Cleaning Kits........................................................................... 7-2

Cleaning the Thermal Print Head and Platen Roller................................... 7-3

Cleaning the Pick Tires............................................................................... 7-7

Chapter 8: Film Calibration

Chapter 9: Troubleshooting

Sources of Status Information .................................................................... 9-1

Control Panel ....................................................................................... 9-1

Error Log .............................................................................................. 9-1

Online Help for Displayed Messages................................................... 9-1

Troubleshooting Tables .............................................................................. 9-2

Status Message Tables .............................................................................. 9-8

Common Cassette Status Messages................................................... 9-8

Color Ribbon Status ............................................................................. 9-9

Clearing a Sheet Jam ................................................................................. 9-9

Clearing a Jam from a Cassette......................................................... 9-12

Clearing a Jam from the Printing Area............................................... 9-14

Reinstalling Media Guides ................................................................. 9-17

Purging Print Jobs .................................................................................... 9-19

Contacting Technical Support .................................................................. 9-20

vi Contents

Appendix A: Specifications

Appendix B: System Job Settings Files

Index

Preface

Manual Conventions

To access the

Main Menu

and scroll

through menu

options

Bulleted Lists

Bullets are used to display a list of nonprocedural items. For example:

The control panel contains:

• A display panel

•Keys

•Indicators

Numbered Steps

The

in a procedure are numbered. For example:

1. Press the key.

The Main Menu displays on the control panel. The selector

arrow (X) automatically points to the first menu option.

2. To scroll through the menu options, press the and keys.

The selector arrow (

The bottom portion of the control panel display shows a

message associated with the currently selected menu option.

icon indicates the beginning of a procedure. The steps

) moves up and down through the list.

Preface

Horizon Starter Manual vii

Control Panel Navigation

Menu paths

are used in some procedures instead of documenting every step needed to navigate to a specific menu option. For example:

From the Main Menu, select the following options:

Default Media

Grayscale

DV Film Blue

Control Panel Keys

Control panel keys are shown in small black ovals to resemble the actual keys, for example, “Press the key.”

ENTER

Control Panel Menu Options

Control panel menu options are shown in bold type, for example, “Select the

Gamma

menu option.”

Notes

Notes contain additional information related to a topic or procedure. For example:

viii Preface

NOTE:

If your network is managed by a network administrator or an information technology (IT) department, it would be considered a complex network. You should have the responsible person perform any network-related administrative tasks.

Cautions and Warnings

Cautions alert you to actions or situations that could cause harm to equipment or data. For example:

CAUTION

made by other users. Use caution when changing default settings.

Any changes you make to the imager default settings will also affect prints

Warnings alert you to actions or situations that could result in personal injury. For example:

WARNING With the imager cover open, touch only those internal components that are colored green (except for the pick tires).

Purpose and Scope

Refer to this Starter Manual for procedures on how to perform the most common imager operations, including:

•

Setting up the imager

•

Loading media

•

Sending print jobs from DICOM Print Service Class-compliant applications running on imaging devices or image viewing workstation

•

Changing the imager’s default image and sheet settings

•

Adjusting the appearance of printed images for user preference

•

Performing preventive maintenance

•

Performing film calibration

•

Troubleshooting common problems

NOTE:

This manual is current to the Horizon Imager v1.8.3 software. Some features and functions described here may not apply to older versions of the software.

Preface

Horizon Starter Manual ix

This Starter Manual is intended to be as simple and straightforward as possible for the everyday user. If you need more detailed or more technical information on a feature or topic, or wish to perform more advanced operations, refer to the

Manual User’s Manual

(Catalog no. HORIZON-MNLT) and the

(Catalog no. HORIZON-MNLU). The Technical

Manual serves as a companion document to this manual.

Product Information

For technical assistance with Codonics products, call the Codonics “On Call” Technical Support System at one of the following numbers:

Phone: +1.440.243.1198 Toll Free: 800-444-1198 (USA Only)

The “On Call” Technical Support System provides for around-theclock availability of qualified technical support personnel.

Horizon Imager Technical

Horizon Imager

You can also e-mail Technical Support at

xPreface

support@codonics.com

Disposal Requirements

Disposal of this product shall be in accordance with all applicable laws and regulations in effect at the locality at the time of disposal.

European Disposal Requirements

Codonics imagers and electronic accessory devices are not to be discarded or recycled; rather they are to be returned to the manufacturer. Contact Codonics directly or by the link provided for the latest information concerning:

•

Identification of the country specific Importer/Distributor/Producer

•

Product return and treatment of our electronic products

Manufacturer: Codonics Incorporated 17991 Englewood Drive Middleburg Heights, OH 44130 USA Phone: +1.440.243.1198 Fax: +1.440.243.1334 Email: WEEE@codonics.com www.codonics.com

Preface

Codonics imagers and electronic accessory devices bearing this symbol are subject to European Directive on Waste Electrical and Electronic Equipment (WEEE) 2002/96/EC, amended by Directive 2003/108/EC. The EN 50419 symbol indicates separate collection and return required.

Horizon Starter Manual xi

Warnings and Limitations of Use

Location of Safety and Compliance Labels

The following figure shows the locations of the imager’s safety and compliance labels.

Shock warning label

K R O W T E N

E L O S N CO

S P

Compliance label

ESD label

This equipment has been type tested and found to comply with the requirements in part 15 of FCC rules and Canadian Department of communications for a Class B computing device. See instruction manual. Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

Le pr sent appareil num rique n' met pas de bruits radio lectriques d passant les limites applicables aux appareils num r iques de la Classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Comm unications du Canada. This product is in conformity with the requirements of EC Council directive 93/42/EEC on the approximation of the laws of the Member States relating to medical devices. This product satisfies the Class B limits of EN 55011 and CISPR 11.

CODONICS, INC. 17991 ENGLEWOOD DR.

MEDICAL ELECTRICAL EQUIPMENT

MIDDLEBURG HTS., OH 44130 U.S.A.

UL.2601-1, CAN/CSA C22.2 NO.601.1

31EB

COMPLIES WITH 21 CFR 1040.10 AND 1040.11

HORIZON MEDICAL PRINT IMAGER

EN 60601-1

100-120V, 50-60Hz, 6.0A

V, 50-60Hz, 3.0A

230

Laser warning

xii Preface

Hot surface warning label

label 1

Laser warning

C L

A S

S 2

L A

I A

D E

F E

EAM

P O

I A

E I S

I S

label 2

Voltage Warning

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying this imager.

NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. REMOVAL OF LABELS, COVERS, OR ENCASEMENT FASTENERS VOIDS THE WARRANTY.

THIS APPARATUS MUST BE ELECTRICALLY GROUNDED.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS IMAGER TO RAIN OR MOISTURE.

Preface

EQUIPMENT IS NOT TO BE USED AS A COMPONENT OF A LIFE SUPPORT SYSTEM. Life support devices or systems are devices or systems that support or sustain life, and whose failure to perform can be reasonably expected to result in a significant injury or death to a person. A critical component is any component of a life support device or system whose failure to perform can be reasonably expected to cause the failure of the life support device or system, or to affect its safety or effectiveness.

Horizon Starter Manual xiii

Laser Warning

The Horizon imager uses a laser to read barcode information on the media cassettes. The laser module is a 670-nm, 1.26-mW device. As such, it has been found to comply with the 21 CFR 1040.10 and

1040.11 and IEC 60825 laser standards as a low power Class 1 device.

For safety reasons, the laser is turned on only for a short time when a cassette is inserted. Still, one should use caution and never stare at the laser beam, should avoid exposure to the laser, and should never override any of the interlocks and safety mechanisms. These measures are taken for your protection.

WARNING Use of controls or adjustments to the performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

The laser apertures are marked with a single label, shown below. There are three apertures that correspond to the three cassette locations, one for each, on the same side of the Horizon imager as this label.

xiv Preface

AVOID EXPOSURE

LASER RADIATION IS EMITTED

FROM THIS APERTURE

Safety interlocks are marked by the following label. They are located on the same side of the Horizon imager as this label.

CLASS 2 LASER RADIATION WHEN

OPEN AND INTERLOCKS DEFEATED

DO NOT STARE INTO BEAM

The locations of the two laser labels are shown in the figure on page xii.

Temperature Warning

Because the Horizon imager is a thermal print device, the surface of the thermal print head heat sink gets hot. Avoid directly touching any components not colored green when accessing the interior of the imager if the imager has been printing. (During some preventative maintenance tasks, you will be touching internal components with cleaning pads or swabs.)

The temperature warning label is shown below.

Compliance

Codonics is in compliance with various regulations, of which details are listed in Appendix A.

The Compliance label, which is affixed at the back of the imager, is shown below.

Preface

CODONICS

EN 60601-1

Horizon Starter Manual xv

Serial Number, Configuration, Date Code, and Modification Codes

The Serial number label is placed onto the Compliance label. It includes the following information:

•

The serial number (SN), which uniquely identifies the unit.

•

The configuration number (CNFG), which details the build configuration.

•

The modifications codes, which are to the right of the CNFG number and are a series of 20 numbers. When any of these numbers are blocked out, that identifies a modification that was made to the unit.

•

The date code in YYYY-MM format below the factory date code symbol.

Serial number Date code

xvi Preface

Configuration number Modification codes

ESD Caution

Connections to other pieces of equipment are made at the rear of the Horizon imager. These connectors are marked with a precautionary ESD warning symbol, as shown below. Do not touch any of the pins of these connectors. When making connections to the imager, it is best done while the imager is plugged in but not powered on. ESD may cause erratic behavior of the imager when powered on. Should this occur, power to the imager may have to be cycled. It is recommended that all staff involved in making connections to the imager be aware of these ESD precautions.

NETWORK

CONSOLE

UPS

Potential for Radio Frequency Interference on Imager Operation

Both portable and mobile RF communications equipment can affect medical electrical equipment, including the Horizon imager. Keep such RF communications equipment out of the immediate area.

Preface

Horizon Starter Manual xvii

Potential for Radio and Television Interference

The Horizon imager generates and uses radio frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with Class B emission limits for a computing device in accordance with the specifications in Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operating in a commercial environment. Operation of the equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be appropriate to correct the interference. If your imager does cause interference to radio or television reception, you are encouraged to try to correct the interference by one or more of the following measures:

•

Reorient the receiving antenna

•

Relocate the imager with respect to the receiver

xviii Preface

If necessary, you should consult Codonics technical support or an experienced radio/television technician for additional suggestions. You may find the following booklet prepared by the Federal Communications Commission helpful:

Radio-TV Interference Problems

. This booklet is available from the

How to Identify and Resolve

U.S. Government Printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.

This product is in conformity with the protection requirements of EC Council directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. This product satisfies the Class B limits of EN 55011. A declaration of conformity with the requirements of the Directive has been signed by the Director of Quality Assurance and Regulatory Affairs.

Safety Precautions

•

Never connect this imager to any outlet or power supply that has a voltage or frequency different than that specified on the rear of the imager.

•

When servicing the imager, always power it off using the

(power) key at the control panel, then turn the rocker switch

in the back to the 0 (off) position, then unplug the imager.

•

Damage to the power cord may cause fire or shock hazard. When unplugging the power cord, hold it by the plug only and remove the plug carefully.

•

If the power cord needs to be replaced, replace it only with another Codonics power cord manufactured specifically for your imager’s power configuration.

•

If the imager is smoking or making unusual sounds, power off and unplug the imager immediately.

•

Do not insert foreign objects of any kind into the imager; doing so can constitute a safety hazard and cause extensive damage.

Preface

Horizon Starter Manual xix

•

Do not place any liquid containers on the imager. If, for some reason, liquid seeps into the imager, power off the imager and unplug the power cord from the source outlet. If used without corrective measures, the imager may be damaged.

•

Do not use the imager near flammable gases.

•

With the imager top cover open or the receive trays removed, touch only those internal components that are colored green (except for the pick tires). Remove rings, ties, jewelry, and other items, and tie back hair, so that they do not fall into or get caught in the imager.

Top cover releases

(DO NOT TOUCH except with

Pick Tires

Platen Roller Cleaning Wipe)

Upper fender releases

(down position)

Top cover

master release

Media

guides

Picker

(lift here)

Internal Components That Are Colored Green (called out in the illustration) Are Safe to Touch (except for the pick tires)

Upper fender

releases

(up position)

Spring-loaded

spindles

Spool wheels

Diverter

xx Preface

Location Precautions

•

The imager’s operating ambient temperature range is 15–30ºC (59–86ºF), with a relative humidity of 10%–80%, non-condensing.

•

If the imager is moved quickly from an extremely cold place to a warmer one, condensation is likely to form. Do not use the imager if condensation has formed. Wait until the condensation has evaporated. You can speed up the evaporation time by moving the imager to a dryer location.

•

Ventilation slots and holes are provided on the sides and rear of the imager. Place the imager on a hard level surface and locate it at least 10 cm (4 in.) from walls to ensure proper ventilation.

CAUTION

•

Do not place imager in a high humidity or high dust area. Airborne dirt particles can cause image quality problems. Avoid placing the imager in areas where ventilation ducts, open doors, or frequent passers-by might expose the imager and media to high levels of debris.

Adequate ventilation is required for proper operation of the imager.

Preface

•

Do not locate the imager in hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.

•

Do not locate the imager where there are oily fumes and vapors.

•

Do not locate the imager in direct sunlight.

•

Do not locate imager near sources of high RF energy.

•

Do not locate the imager where it might be subject to jarring or vibrations, such as a table or desk in a high-traffic area. Jarring and vibrations can affect the print quality of images.

Horizon Starter Manual xxi

Cleaning Precautions

•

Many plastic components are used in the imager’s construction. Coat flecking and deformation is likely to occur if the imager is wiped with chemical dusters, benzene, thinners, insecticides, or other solvents. Rubber and PVC materials left in contact with the imager for extended times will cause damage. Never use petroleum-based solutions or abrasive cleaners.

•

To clean the imager cover, first power off the imager using the

(power) key at the control panel, then turn the rocker switch in the back to the 0 (off) position, then unplug the imager. Clean the cover with a soft cloth slightly moistened with a mild soap and water solution. Allow the cover to completely dry before operating the imager again.

Media

•

For

ChromaVista® color prints, the consumed ribbon contains

facsimiles of any patient images printed to sheets. Therefore, you must properly dispose of or destroy consumed ribbon to ensure the confidentiality of patient images.

ChromaVista

color

xxii Preface

•

The optical density of reflective and transmissive prints have a nominal range of: Dmin = 0.10 OD (reflective), 0.11 OD (transmissive) to Dmax = 2.10 OD (reflective), 3.1 OD (transmissive). Actual optical densities may vary based on media variations and on the instrument being used to measure density.

For example, Dmax than

DirectVista® Clear film may have a lower Dmin and

DirectVista

Blue film.

•

The Horizon imager includes a built-in densitometer. The built-in densitometer is designed to produce consistent prints by compensating for variation from one film cassette to another and one imager to another. For applications that require absolute control of the maximum density, the results should be checked against a bench-top commercial densitometer. The internal densitometer can be calibrated to a desktop unit. See the

Imager Technical Manual

•

DirectVista ChromaVista

media is optimized for grayscale prints, while

is optimized for color prints. If

for more information.

ChromaVista

Horizon

giving you satisfactory results with grayscale images, you may want to consider using

•

Media variations between different production lots may produce

DirectVista

media for those applications.

subtle differences in image quality and color. These variations most often occur in color ribbons and are characterized as a slight color hue in grayscale images.

•

Codonics film media is designed to be viewed using a light box suitable for viewing medical diagnostic images.

•

Codonics paper media is designed to be viewed under cool-white, fluorescent light. Spectral differences and intensity variations in the viewing light sources can change the apparent color of images printed on paper.

is not

Preface

•

Printed images that are subject to prolonged exposure to sunlight, ultraviolet light, or extreme heat may degrade in image quality. (For example, printed sheets should not be stored in an automobile on a sunny day.) Precautions should be used to avoid prolonged direct exposure.

Horizon Starter Manual xxiii

File Transfer via FTP and LPR

•

Different users who share a user name when transferring files to the imager may cause unpredictable and erroneous printed output. The imager associates information with the user name. Each user should have a unique user name when connecting to the imager via FTP and LPR.

Color Management

•

Image settings—including gamma, contrast, Dmax, saturation, and MCM™ (Medical Color Matching™)—are intended to compensate for differences that may occur between image acquisition and image printing. These filters allow you to accurately render the final printed image. You should use care when applying these filters to avoid over compensation.

•

The Default User Settings set at the control panel will potentially affect prints made by all users. Use caution when changing the default settings.

xxiv Preface

Image Scaling

•

Scaling an image will filter the original image data and add or remove information, which may affect the accuracy of the final printed image. The amount of information added or removed will also vary with the magnitude of the scale factor applied. This can also affect the accuracy of the final printed image. You should be aware of the properties and limitations of each scaling algorithm and select the appropriate algorithm for the task.

Hardware Variations

•

Components used in the imager may vary, causing differences in image quality. The thermal process of producing a print utilizes many components that are calibrated to provide consistency between imagers. There are subtle differences between imagers that can cause print variations. These differences usually apply to thermal print head calibration. Other factors such as age, usage, heat, mechanical wear, and shipping can affect image color and quality.

Indications for Use

The Codonics, Inc., family of Horizon imagers produces radiological quality, hardcopy output. They can produce color prints on dye-diffusion film and paper, and grayscale prints on direct thermal film and paper. They are designed to convert digital image data from a host computer into hardcopy prints.

Preface

Film prints are suitable for diagnostic use when viewed on a light box designed for such purposes. Color film prints, and color and grayscale paper prints, have the quality, texture, and feel of standard photographic materials. All Horizon imagers create prints electronically, without optics, wet chemicals, or a separate fusing process.

The exact media types and sizes supported will vary, depending on the specific model purchased.

Horizon Starter Manual xxv

Setting Up the Imager

Preparing for Installation

To prepare for the Horizon imager installation, review the following guidelines and requirements:

CAUTION

imager [approximately 66.7 kg (147 lbs) with receive trays and three full supply cassettes installed].

•

Select a location for the imager that meets the requirements described in “Location Precautions” on page xxi in the Preface.

•

It is recommended that you use a UPS (uninterruptible power supply) to protect the imager from voltage spikes and power outages.

•

Contact field service representatives of any imaging devices or image viewing workstations that will be used with the imager, to ensure that they are available during the imager’s installation to assist with setup and help troubleshoot potential problems.

Make sure that the table or printer stand can support the weight of the

Setting Up the Imager

Horizon Starter Manual 1-1

Installing the Imager

The Horizon imager comes stored in two boxes:

•

The imager is stored in the larger box.

•

The receive trays, power cord, manuals, technical briefs, and other accessories are stored in the smaller box.

WARNING The imager is heavy. To avoid injury, use two people to unpack and position the imager.

To install the

imager

1. Move the imager box close to the desired location.

2. Open the imager box and follow the instructions printed on the box insert.

3. Lift the imager from the box and position it at the desired location.

4. Open the Smart Card/Zip drive access door at the lower right front of the imager and make sure that the Smart Card is fully seated in its slot.

1-2 Setting Up the Imager

5. Retrieve the power cord from the Accessories box and plug its right-angle connector into the power connection at the rear of the imager.

Le prsent appareil num rique n' met pas de bruits radio lectr iques d passant les limites applicables aux appareils numr iques de la Classe B prescrites dans le Rglement sur le brouillage r adio lectr ique dict par le minist re des Comm unications du Canada. This product is in conformity with the requirements of EC Council directive 93/42/EEC on the approximation of the laws of the Member States relating to medical devices. This product satisfies the Class B limits of EN 55011 and CISPR 11.

CODONICS, INC. 17991 ENGLEWOOD DR.

MEDICAL ELECTRICAL EQUIPMENT

MIDDLEBURG HTS., OH 44130 U.S.A.

UL.2601-1, CAN/CSA C22.2 NO.601.1

31EB

COMPLIES WITH 21 CFR 1040.10 AND 1040.11

HORIZON MEDICAL PRINT IMAGER

EN 60601-1

100-120V , 50-60Hz, 6.0A

230

V , 50-60Hz, 3.0A

6. Plug the other end of the power cord into the UPS or electrical outlet.

Horizon Starter Manual 1-3

Setting Up the Imager

7. Open the top cover by pressing any of the green releases.

Left release

Master release

8. Remove any packing material inside the imager.

Right release

1-4 Setting Up the Imager

9. Using a print head cleaning wipe included in the Accessory box, gently clean the imager basement of any debris.

CAUTION

basement will damage the printed side of

Hide track

Cassettes

Cross-Section of Imager, Showing Location of Hide Track and Basement (with receive trays and cassettes installed)

Do not scratch or nick the sheet metal. Scratches and nicks in the

ChromaVista

Receive trays

Basement

sheets.

Setting Up the Imager

10. Remove the receive trays from their box.

11. Using a platen roller wipe included in the Accessory box, clean the receive trays of any dust or debris.

NOTE:

Save the imager box and all packing material. You must reinsert any packing material and use the original box to ship the imager. Refer to “Preparing the Imager for Shipment” on page 1-15 for more information.

Horizon Starter Manual 1-5

12. Place the receive trays into the imager.

13. Close the top cover.

Receive trays

Connecting the Ethernet Cable

The Horizon imager supports the following network cables and hubs:

1-6 Setting Up the Imager

•

Category 5, RJ-45 [also referred to as unshielded twisted pair (UTP)] network patch cables and crossover cables

•

10/100 Base-T Ethernet hubs

To connect the

Ethernet cable

to the imager

CAUTION

Make sure that the imager is powered off before connecting the Ethernet cable. For information about powering the imager on and off, refer to “Powering the Imager On and Off” on page 2-3.

1. Locate the Ethernet cable jack at the back of the imager and insert the Ethernet cable.

Network

connector

NETWORK

E L

ONSO C

S UP

Le prsent appareil num rique n' met pas de bruits radio lectr iques d passant les limites applicables aux appareils numr iques de la Classe B prescrites dans le Rglement sur le brouillage r adio lectr ique dict par le minist re des Comm unications du Canada. This product is in conformity with the requirements of EC Council directive 93/42/EEC on the approximation of the laws of the Member States relating to medical devices. This product satisfies the Class B limits of EN 55011 and CISPR 11.

CODONICS, INC. 17991 ENGLEWOOD DR.

MEDICAL ELECTRICAL EQUIPMENT

MIDDLEBURG HTS., OH 44130 U.S.A.

UL.2601-1, CAN/CSA C22.2 NO.601.1

31EB

COMPLIES WITH 21 CFR 1040.10 AND 1040.11

EN 60601-1

HORIZON MEDICAL PRINT IMAGER

100-120V , 50-60Hz, 6.0A

V , 50-60Hz, 3.0A

230

530-040-004 REV 02

Setting Up the Imager

CAUTION

Do not touch any of the connector pins.

2. Connect the other end of the Ethernet cable to the Ethernet hub or to the workstation’s Ethernet jack.

Horizon Starter Manual 1-7

NOTE:

When connecting the imager to only one workstation without the use of a hub, you

must use a special Ethernet cable, called a connect the imager and the single workstation using two standard Ethernet patch cables and a hub. This would allow for future expansion of the network.

crossover cable

. Optionally, you could still

Powering On the Imager—First Time

To power on

the imager

1. Press the power rocker switch to the 1 (on) position.

Power rocker switch

1-8 Setting Up the Imager

2. Press the (power) key at the control panel.

NOTE:

Always use the key at the control panel to power on/off the imager. The power rocker switch at the back of the imager should always be in the 1 (on) position, unless the imager is being serviced or moved.

The control panel display shows startup messages as the imager initializes. When the Status screen displays (shown below), the imager is ready to receive images.

Supply

1: No cassette 2: No cassette 3: No cassette

Status OK

No sheets queued

Cleaning the Platen Roller

Clean the platen roller after powering the imager on for the first time. Refer to “Cleaning the Thermal Print Head and Platen Roller” on page 7-3.

Horizon Starter Manual 1-9

Setting Up the Imager

Network Settings—Simple Network

This topic explains how to add the imager to a simple network. For

Horizon

adding the imager to a complex network, refer to the

Imager Technical Manual

NOTE:

simple network

, we mean a local-area network (LAN) that is

connected to another LAN or wide-area network (WAN).

A simple network typically comprises several devices connected by Ethernet UTP cable through an Ethernet hub. It could also be simpler yet—a workstation or imaging device connected directly to the Horizon imager using an Ethernet crossover cable.

not

View workstation

Simple Network with Ethernet Hub

1-10 Setting Up the Imager

Imaging device

Horizon imager

Ethernet hub

Ethernet crossover cable

View workstation

Simple Network with Ethernet Crossover Cable

Horizon imager

In addition to the physical cabling connection, you must define an IP (Internet Protocol) address for the imager.

Specifying the Imager’s IP Address

The required IP address uniquely identifies the imager on the network.

Determining an IP Address

Make sure that device IP addresses within this network are unique.

NOTE:

If devices on this network do have to communicate with devices on other networks, it is part of a complex network. For more information about configuring the Horizon imager in a complex network, refer to the

Horizon Imager Technical Manual

IP addresses have the format x.x.x.x, where x is a value from 0 to

255. One series of IP addresses, 192.168.x.

internet convention for self-contained networks. You assign the last two parts in the address. So, you might assign the IP addresses as follows:

has been reserved by

Setting Up the Imager

•

192.168.1.200

•

192.168.1.201

•

192.168.1.202

•

192.168.1.203

And so on.

to the Horizon imager

to an image viewing workstation on the network

to a second workstation

to an imaging device

Horizon Starter Manual 1-11

Specifying the Imager’s IP Address at the Control Panel

NOTE:

For a simple network, you will only need to define the imager’s base IP address. You can leave all other network settings for the imager at their default values.

NOTE:

For instructions on how to use the imager’s control panel and menus, refer to Chapter 2.

NOTE:

After entering the base IP address, note that the imager will reboot once you exit the menus so that the software can be properly updated with the new value.

To specify the

imager’s IP

address

1. At the imager’s control panel, press and hold the key, and

while holding it press the key.

The Main Menu with administrative options displays.

2. Use the and keys to move the selector arrow to

Settings

Load/Remove Ribbon... Custom Job Settings... Utilities... Test Prints... Print From Zip Disk... Feature Management...

Network Settings...

Configure TCP/IP network

settings

Press MENU to exit menus

Network

1-12 Setting Up the Imager

3. With the

Network Settings

option selected, press the key.

The Network Settings menu displays. Note that the current settings are displayed in square brackets.

Network Settings

Speed [Auto Sense]...

XAddresses...

Reset Network Settings

Set network addresses of this

Imager.

Press MENU to exit menus

ENTER

4. Select the

Addresses

option, then press the key.

ENTER

The Network Addresses menu displays. Note that bold square

change

brackets are displayed around the first IP address octet value of the Base IP Address. The bracketed portion of the address is the portion that can currently be changed.

Network Addresses

Base IP Address:

[0].0.0.0

Gateway:

0.0.0.0

Subnet Mask:

255.255.255.0

Number of IP Addresses: 1 Set base IP address

Old value: 0.0.0.0

UP/DOWN to alter octet, LEFT/RIGHT

to change octets

Press MENU to exit menus

NOTE:

The Horizon imager can have more than one IP address assigned to it. For more

information about assigning multiple IP addresses, refer to the

Manual

Horizon Imager Technical

Setting Up the Imager

Horizon Starter Manual 1-13

5. To change the first octet, press the or key until the

number you want is displayed.

Hold these keys to cycle through numbers.

6. To select the next octet, press the key. (Press the key to

X W

return to the previous octet.)

7. Repeat steps 5 and 6 until all four octets in the Base IP Address have been defined. To save, press the key.

NOTE:

To exit the Network Addresses menu without saving your changes, press the

CANCEL

key. The previous menu in the hierarchy displays.

8. Press the or key to leave the Network Settings menu.

CANCEL

ENTER

A message states that the imager will automatically reboot when

you press the key to exit the Main Menu.

9. Press the key to acknowledge the message.

ENTER

10. When you are finished specifying the IP address and want to

exit the Main Menu, press the key.

Because the base IP address was defined, the imager reboots so that it can be identified properly on the network.

NOTE:

You can reset the network settings to their default values at any time by selecting

Reset Network Settings

the

option in the Network Settings menu.

Specifying IP Addresses for Other Devices on the Network

Just as you did for the Horizon imager, you must specify the IP addresses for each of the other devices on the network. Refer to the documentation or online help that comes with the device for specific instructions.

For more information about IP addressing conventions, refer to the

Horizon Imager Technical Manual

1-14 Setting Up the Imager

Loading Media

After setting the imager’s IP address, you can load media cassettes and, optionally, load a ribbon to support color prints. For more information about how to load media, refer to “Inserting or Changing Cassettes” on page 3-4 and “Changing the Ribbon (ChromaVista)” on page 3-7.

Preparing the Imager for Shipment

If you have to ship the imager for any reason, you must use the original imager box and packing materials. If you do not have the original box and packing materials, contact your Codonics representative.

To prepare the

imager for

shipment

1. If a ribbon is in the imager, remove it. For more information, refer to “Changing the Ribbon (ChromaVista)” on page 3-7.

2. Make sure the top cover is closed and the receive trays are inserted.

NOTE:

The top cover must be closed print head to park. If either the top cover is open or the receive trays are not inserted, the imager will display a message indicating that it cannot be shut down until the condition is corrected.

and

the receive trays must be inserted for the thermal

3. Power off the imager. For more information, refer to “Powering

Off the Imager” on page 2-7.

4. Remove the receive trays.

Horizon Starter Manual 1-15

Setting Up the Imager

5. Open the top cover by pressing any of the green releases.

Left release

Master release

Right release

6. Make sure that the thermal print head has parked. The thermal

print head should be secure with no wobble.

Make sure thermal print head is secure and does not wobble

1-16 Setting Up the Imager

Thermal print head

CAUTION

steps 2 and 3 to properly power off the imager so that it does park.

If the thermal print head is not parked, power on the imager, then repeat

7. Look down into the imager just in front of the thermal print

head and make sure that the ribbon carriage is fully down to the bottom of the imager. (The ribbon carriage should have lowered during power off.)

Thermal print head

Ribbon carriage

at bottom of imager

Cross-Section View of Imager

NOTE:

If the ribbon carriage is not fully down, you can use the foam stabilizer to push it down. The stabilizer is shown in the first panel of the repacking illustration on the box insert. The ribbon carriage does not move easily, but it is safe to apply moderate pressure to force it all the way down.

CAUTION

damage the carriage.

Push the ribbon carriage down slowly. Forcing it down too quickly may

8. Replace the packing materials into the imager, close the top

cover, and repack the imager into its original box. Refer to the box insert for illustrated instructions.

Horizon Starter Manual 1-17

Setting Up the Imager

Basic Imager Operations

Horizon Imager Components

The following illustrations show the names and locations of the main imager components.

Top cover Control panel

Receive tray 1

Receive tray 2

Receive tray 3

Supply slot 1

Names and Locations of the Imager’s Main Components—Front

Supply slot 2

Supply slot 3

Basic Imager Operations

Smart Card/

Zip drive panel door

Horizon Starter Manual 2-1

KCONSOLE R O W T E N

S P U

Le pr sent appareil num rique n' met pas de bruits radio lectr iques d passant les limites applicables aux appareils num r iques de la Classe B prescrites dans le R glement sur le brouillage radio lectr ique dict par le minist re des Comm unications du Canada. This product is in conformity with the requirements of EC Council directive 93/42/EEC on the approximation of the laws of the Member States relating to medical devices. This product satisfies the Class B limits of EN 55011 and CISPR 11.

CODONICS, INC. 17991 ENGLEWOOD DR.

MEDICAL ELECTRICAL EQUIPMENT

MIDDLEBURG HTS., OH 44130 U.S.A.

UL.2601-1, CAN/CSA C22.2 NO.601.1

31EB

COMPLIES WITH 21 CFR 1040.10 AND 1040.11

HORIZON MEDICAL PRINT IMAGER

EN 60601-1

100-120V , 50-60Hz, 6.0A

V , 50-60Hz, 3.0A

230

Power rocker switchConnectors

Names and Locations of the Imager’s Main Components—Rear

Network connector

Speed indicator:

On = 100 Mbps

Off = 10 Mbps

(for connection to UPS serial

Rear Connectors

2-2 Basic Imager Operations

Activity indicator:

On = Link

Flashing = Activity

Off = No link

Console

(Service only)

UPS

control cable)

Expansion slot

(for future use)

NETWORK

CONSOLE

UPS

Powering the Imager On and Off

Powering On the Imager

To power on

the imager

Press the (power) key at the control panel.

The startup process takes 2 to 3 minutes. When the Status screen displays, the imager is ready to receive images.

NOTE:

The

Horizon Imager Technical Manual

more detailed imager status information.

includes information about how to obtain

Horizon Starter Manual 2-3

Basic Imager Operations

Observing the Imager’s Operating Status in the Status Screen

The Status screen allows you to observe the imager status. The top portion of the screen—the Supply window—displays the status of the three supply cassettes and whether a color ribbon is installed. The bottom portion of the screen—the Status window—displays printing status messages and the imager’s operational state.

Supply window: Indicates

status of supply slots

Indicates that color ribbon is installed and its status

Supply CMY

1: 8X10 DV Blue 53 2: A CV Paper 50 3: 14X17 DV Blue 76

Status OK

Sheets queued: 3

Status window: status

messages displayed here

When activity occurs, each supply entry toggles with activity status related to cassette (processing, printing, calibrating, media jam)

Number of sheets left in cassette

Operational state (OK, ALERT, or FAULT)

To get additional information about the currently selected status

message, press the key.

HELP

2-4 Basic Imager Operations

Common Cassette Status Messages

The following table lists common cassette-related status messages.

Table 2-1. Cassette Status Messages

Message Explanation

Calibrating The imager is performing a calibration.

When performing a film calibration (when a DirectVista grayscale film cassette is first inserted, or initiated manually through the Main Menu), the “calibrating” message toggles with supply information.

Checking cassette The imager is reading the supply cassette’s barcode, or waiting

to read the barcode (for example, if the top cover is open, the barcode will not be read).

Media size, type, and count

No cassette No cassette is loaded in the supply slot.

Printing The imager is printing from the indicated cassette.

Cleaning The imager is cleaning the picking system.

Indicates the type, size, and sheet count of the media cassette inserted in the corresponding supply slot. For example, 14x17 DV Blue 53, indicating the cassette currently has 53 sheets of 14 x 17-in. DirectVista blue film.

Basic Imager Operations

Horizon Starter Manual 2-5

Color Ribbon Status

The following table lists the color ribbon status indications.

Table 2-2. Color Ribbon Status Indications

Indication Explanation

Blank; the imager does not support ChromaVista color media.

CMY

OUT

WAIT

ERR

Ribbon loaded. Ribbon type indicated (for example, CMY for cyan/magenta/yellow).

Ribbon loaded but the ribbon is spent.

Ribbon not loaded (and the imager does support ChromaVista color media).

State of ribbon being determined.

Ribbon loaded but in an error condition.

2-6 Basic Imager Operations

Powering Off the Imager

To power off

the imager

1. Press the (power) key at the control panel.

The Power menu displays.

Power

Power Off Reboot

NOTE:

To cancel the power off , press the key again or the key.

2. Select the

Power Off

option.

CANCEL

Shutdown messages are displayed. When the shutdown operation is complete, the imager powers off.

NOTE:

Always use the rocker switch at the back of the imager should always be in the 1 (on) position, unless the imager is being serviced or moved.

CAUTION

saved and will finish printing once the imager is powered on again. However, if the imager is powered off using the rocker switch in the back or power is interrupted, queued jobs may be lost.

If the imager is powered off using the key, unprinted queued jobs are

key at the control panel to power on/off the imager. The power

Horizon Starter Manual 2-7

Basic Imager Operations

Understanding the Control Panel

Indicators

Refer to page 2-9

Display

Refer to page 2-10

Power key

Refer to page 2-3

2-8 Basic Imager Operations

Keys

Control Panel Indicators

The following table describes the control panel indicators.

Table 2-3. Control Panel Indicators

Indicator Description

ONLINE (green) Indicates when imager is online (lit) or offline (off):

• When online, printing is enabled.

• When offline, printing is paused.

In both cases, the imager will continue to receive and process print jobs.

ALERT (yellow) When lit, indicates a condition that requires operator

attention, but printing can continue.

An example of an alert condition is a queued job that requires a supply cassette that is currently not loaded or is empty, but other cassettes are not empty.

AULT (red) Indicates an imager fault condition that prevents the

imager from printing any job and requires operator intervention. For example:

• A sheet is jammed

• No supply cassettes are loaded

• All supply cassettes are empty

ACTIVE (green) Has the following states:

• On: The imager is powered on but idle.

• Off: The imager is powered off.

• Flashing: The imager is actively receiving, processing, or printing jobs; or powering on, off, or rebooting. If jobs are paused, the A

CTIVE indicator will not flash.

Horizon Starter Manual 2-9

Basic Imager Operations

Alert and Fault Messages and the Fault Tone

When the imager needs attention or an error occurs, the

FAULT

indicator lights. Messages are displayed in the Status screen

ALERT

to help you respond to the condition.

If operator intervention is required, a Fault tone sounds. To stop the Fault tone, press any control panel key.

For more information about alert and fault messages and how to respond to them, refer to Chapter 9.

Control Panel Display

Main Menu

When the key is pressed, the

Menu to perform basic and frequently used imager operations.

use the and keys to

Selector arrow;

scroll the selector arrow

through the list.

Main Menu

XOpen Top Cover...

displays. Use the Main

Default Media...

Load/Remove Ribbon... Utilities... Test Prints...

2-10 Basic Imager Operations

Help message area

Access Imager internals to clean or

to change ribbon

Press MENU to exit menus

If you press the key and, while holding it, press the key,

the Status screen shows additional administrative options in the menus. You use these additional options to perform system maintenance and setup tasks.

To exit the

Menu screens

Default User Settings... Default Media...

XOpen Top Cover...

Load/Remove Ribbon... Custom Job Settings... Utilities... Test Prints... Print From Zip Disk...

Access Imager internals to clean

or to change ribbon.

Press MENU to exit menus

When finished, press the key. The Status screen is

Scroll indicator displays when there are more menu items available than can be displayed at one time.

Black portion of scroll indicator indicates where the selected item is within the complete list.

Use the and keys to scroll the selector arrow through the list.

displayed.

Horizon Starter Manual 2-11

Basic Imager Operations

Overview

Media Handling and Storage

Supply Slots and Cassettes

Media used with the Horizon imager is prepackaged in factory-sealed, disposable cassettes.

Barcode

(on side)

Cassette cover:

Do not remove

Horizon Starter Manual 3-1

Each cassette contains a barcode that allows the imager to track how many sheets remain in the cassette (this count will be inaccurate if sheets have been manually added or removed, or the cassette has been moved to a different imager).

In addition to the barcode itself, the cassette’s lot number and “Use by” date are printed on the barcode label.

All cassettes can be loaded into any of the imager’s three supply slots. By default, the printer ejects completed prints to the corresponding receive tray.

CAUTION

or other unapproved media as damage, improper operation, or malfunction may result. For information about the approved Codonics media types and sizes, and how to order cassettes, refer to “Ordering Media” on page 3-10.

CAUTION

The cassette’s barcode information is essential for ensuring diagnostic image quality. Compromising the cassette in any way jeopardizes the quality and reliability of the imager.

3-2 Media Handling and Storage

Use only Codonics media. Do not use plain paper, office transparencies,

Do not refill a cassette. Do not tamper with or remove the barcode label.

Viewing the Status of a Supply Slot

The Status screen shows the status of each supply slot, including media type, size, and number of sheets remaining.

Supply CMY

1: 8X10 DV Blue 53 2: A CV Paper 100 3: 14X17 DV Blue 76

Status OK

3 sheets queued

Media Handling and Storage

Horizon Starter Manual 3-3

Inserting or Changing Cassettes

To change a

supply

cassette

1. Press the key, and wait until the

PAUSE

ONLINE

indicator turns off

and the Status screen indicates that the imager is paused.

If a sheet is currently being printed, the sheet will complete printing before the imager enters the Paused state. While paused, the imager can still receive and process jobs.

CAUTION

could affect the image quality of the printed sheet or cause a jam. Always pause the imager first.

Do not remove or insert a cassette while a sheet is being printed, or you

2. Remove the cassette if one is currently in the supply slot you want to use—lift the cassette up slightly and slide it from the supply slot.

3. If inserting a new cassette, remove the clear wrapping from the cassette. Use the pull strip to tear the clear wrapping.

Seam

3-4 Media Handling and Storage

CAUTION

and other contaminants. Always hold and store the cassette with the open side up to prevent the sheets from falling out.

Do not remove the printed cassette cover; it protects the media from dust

4. Insert the new cassette into the supply slot, with the cassette label facing you and the barcode label to the left.

Media Handling and Storage

5. Slide the cassette into the supply slot until you feel the cassette settle into the retaining detent.

6. Press the key to resume printing.

PAUSE

Horizon Starter Manual 3-5

Handling and Storing Media

For best results, refer to the storage and handling instructions that come with the media.

Break-Off Leaders (ChromaVista Only)

To remove the

break-off

leader

ChromaVista

and bottom to allow edge-to-edge printing:

On a completed print, bend the leader at the perforation line fully one way, then fully the other way. The leader will break away from the sheet.

color paper and film have break-off leaders at the top

3-6 Media Handling and Storage

Changing the Ribbon (ChromaVista)

When the ribbon on the ribbon spools has been consumed and needs to be changed:

•

The imager enters the Alert state.

•

A message indicating that a new ribbon needs to be loaded is displayed in the Status window.

Media Handling and Storage

To change the

color ribbon

1. Press the key.

The Main Menu displays.

2. Select the

Load/Remove Ribbon

menu option.

After selecting this option:

•

The imager pauses, first completing the sheet if one is currently printing.

•

The ribbon supply spool inside the imager rises.

•

After up to a minute to allow the thermal print head to cool, the imager cover pops partially open.

3. Lift the cover all the way open, and locate the ribbon spools.

WARNING With the imager cover open, touch only those internal components that are colored green (except for the pick tires, refer to the figure on page xx). Remove rings, ties, jewelry, and other items, and tie back hair, so that they do not fall into or get caught in the imager.

Horizon Starter Manual 3-7

4. Remove the old ribbon, as shown in the following figure.

Spring-loaded

spindles

5. Load the new ribbon, as shown in the following figure.

Spring-loaded

spindles

3-8 Media Handling and Storage

Black (Supply)

Gray (Take-up)

6. To take up any ribbon slack, rotate the top of the take-up spool’s wheel (that is, the front wheel) towards the back of the imager, as shown in the following figure.

Supply spool wheel

(Do not use this wheel)

Take-up spool wheel

Rotate take-up spool toward back

Media Handling and Storage

NOTE:

Do not use the supply spool (rear) wheel to take up ribbon slack. This would cause

spent ribbon to be reused.

7. When you are finished changing the ribbon, close the top cover.

After several seconds, the imager will leave the paused state and resume printing.

CAUTION

using that ribbon. If you are required to ensure patient confidentiality and privacy, the ribbon should be destroyed.

Used ribbon retains the negative of the color images that were printed

Horizon Starter Manual 3-9

Ordering Media

The Horizon imager supports a variety of paper and film for both grayscale and color prints. Not all Horizon imager configurations support all media types and sizes. If your Horizon imager does not support the media type and/or size you want to use, contact your Codonics representative.

The following table shows the currently supported media size/type combinations:

Media Type Size Catalog Number

DirectVista Paper A (8.5 x 11 in.)

A4 (210 x 297 mm) 11 x 14 in. (28 x 35 cm) 14 x 17 in. (35 x 43 cm)

DirectVista Film Blue 8 x 10 in.

11 x 14 in. 14 x 17 in.

DirectVista Film Clear 8 x 10 in.

11 x 14 in. 14 x 17 in.

ChromaVista Paper A

ChromaVista Film A

NOTE:

Some of the media type/size combinations listed here may not currently be

available.

A-DVP A4-DVP 1114-DVP 1417-DVP

810-DVB 1114-DVB 1417-DVB

810-DVC 1114-DVC 1417-DVC

A-CVP A4-CVP

A-CVC A4-CVC

3-10 Media Handling and Storage

Printing from DICOM Applications

The printing procedures covered in this chapter assume that the DICOM support option is installed in your Horizon imager and that you are sending print jobs from a DICOM application.

NOTE:

If you are running DICOM Lite on the imager and see connection errors at the

Introduction to DICOM

console or workstation from which you are sending print jobs, you may require full DICOM. Contact Codonics technical support for assistance (refer to “Contacting Technical Support” on page 9-20).

DICOM (Digital Imaging and COmmunications in Medicine) is the industry standard for transferring images and other medical information. The Horizon imager is DICOM Print Service Class-compliant.

Printing from DICOM

Applications

For more information about DICOM, visit the official web site—

medical.nema.org

of the Radiological Society of North America, Inc. (

. Additional information is available at the web site

www.rsna.org

Horizon Starter Manual 4-1

DICOM Conformance Statement

The Horizon imager conformance statement is available on the Codonics web site (

www.codonics.com

). It can also be mailed or

faxed to you on request.

Configuring the DICOM Application

Your key operator or DICOM application vendor must configure the DICOM application running on each imaging device printing to the Horizon imager. This application is the

(SCU).

The imager is the

Print Service Class Provider.

Print Service Class User

Two pieces of information must be entered into the SCU: the

AE Title

, and the imager’s TCP port number. This information does

Called

not usually need to be configured at the Horizon imager.

The port number is

104

Common AE Titles are listed in the following table, which also describes how they are used.

Called AE Title That Can Be Used Description

Print_SCP For standard print jobs.

mcmBracket and gcsBracket For printing bracketing sheets. For more

information, refer to the

User’s Manual

SpecialSlide For printing 35-mm slides. For more

information, refer to the

Technical Manual

The name of a Job Settings file

For printing using Job Settings files to specify print job parameters. For a list of Job Settings files provided with the imager, refer to Appendix B.

Horizon Imager

Additional instructions about configuring DICOM are included in the

Horizon Imager Technical Manual

4-2 Printing from DICOM Applications

Sending a DICOM Print Job

How you select a Horizon imager as a destination, then send a print job to it, is unique to your specific DICOM user application. For details, refer to your key operator, DICOM user application vendor, or the accompanying DICOM application documentation.

Specifying the Media Type and Size

Typically, you will set the media type and size to use for a given print job from within the SCU DICOM application. However, if your application does not support the correct size and type of media, you have two options:

•

Use a System Job Settings file (listed in Appendix B) as the Called AE Title. This will force the print job to the correct media size and type. This is useful when only the media needs to be specified via AE title.

•

Use a Custom Job Settings file that specifies the desired media type/size. Custom Job Settings are most useful when several print Job Settings must be controlled at the printer rather than at the DICOM application.

Printing from DICOM

Applications

Using Job Settings Files with DICOM

Occasionally it is possible that there is a setting supported by the Horizon imager that cannot be specified in your DICOM application. Using the imager’s around this limitation.

Job Settings

feature, you can work

Horizon Starter Manual 4-3

The Horizon imager supports multiple Job Settings files, each of which can define unique sets of sheet and image settings. A Job Settings file can specify values for some or all sheet and image settings. Settings include the media size and type, border color, Dmax or Dmin, etc.

Categories of Job Settings

There are two categories of Job Settings:

•

System Job Settings.

preconfigured in the Horizon imager. They include a Job Setting for each media type and size combination, for the three receive trays, and for the three job priorities. For a complete list of the system Job Settings files, refer to Appendix B.

•

Custom Job Settings.

site. They can be entered at the control panel, or by sending a text file to the imager via FTP or LPR protocols. The procedures for creating custom Job Settings files are described in the

Imager Technical Manual

These Job Settings files come

These Job Settings are created at the user

Horizon

Specifying a Job Settings File from a DICOM User Application

Since the Horizon imager supports multiple Job Settings files, and since those files are controlled by entering special Called AE Titles, it is common to have several printer configurations set up in a DICOM user application all pointing to a single Horizon imager. A typical setup strategy creates separate profiles by media size and type.

For example, the System Job Settings file that specifies 8 x 10 blue film is film for a print job, the DICOM user application would use

8x10-dvfb

session with the Horizon imager. The DICOM user application may also print color. Therefore, there will be a second printer setup on the SCU with the AE title

4-4 Printing from DICOM Applications

as the Called AE Title when starting a Print Service Class

8x10-dvfb

a-cvp

. To specify

DirectVista

DirectVista 8 x 10 blue

The Horizon imager also supports IP aliasing for systems that do not support configuring more than one AE title per IP address. For more information about how multiple IP addresses and DICOM printing to the Horizon imager can be implemented, refer to the

Horizon Imager Technical Manual

Hierarchy of Settings Used by the Horizon Imager

For DICOM print jobs, the Horizon imager uses the following sequence to determine which sheet and image settings to use:

1. Specified Job Settings file (System or Custom).

2. For any sheet or image settings not specified in the Job Settings file, look in the DICOM application settings.

3. For any sheet or image settings not specified in the Job Settings file or DICOM application, uses the imager’s Default User Settings.

For more information on the hierarchy of settings, refer to the Horizon imager’s DICOM Conformance Statement, and to the

Horizon Imager Technical Manual

Printing from DICOM

Applications

Horizon Starter Manual 4-5

Printing from Windows via PostScript

The printing procedures covered in this chapter assume that:

•

The PostScript support option is installed in your Horizon imager.

•

The Horizon imager has been configured as a Windows desktop printer on your workstation using the Horizon PostScript print driver.

•

You are sending print jobs from a Windows (Windows 98, Me, NT 4.0, 2000, or XP) application.

Printing from Windows

•

You are familiar, in general, with how to print from Windows applications to a desktop printer.

Complete instructions for adding a Horizon imager as a desktop printer are provided in the Horizon PostScript Driver Technical Briefs, available in PDF format on the Horizon PostScript Drivers CD-ROM.

For how to send PostScript files from a Macintosh, refer to the

Horizon Imager User’s Manual

For how to send PostScript files from UNIX or Linux, refer to the

Horizon Imager Technical Manual

Horizon Starter Manual 5-1

via PostScript

Introduction to PostScript

PostScript printing technology was developed to provide consistent, predictable printing from every major computer platform to any printing device that supports it.

There have been three PostScript technologies released since its inception—levels 1, 2, and, the most recent version, 3. The Horizon imager supports all three levels.

Printing from Windows Applications

For detailed descriptions about print job, sheet, and image parameters, refer to the

Notes About Changing PostScript Parameters

Horizon Imager Technical Manual

•

To avoid unpredictable results, change the defaults for only those Horizon imager parameters listed in the

•

Settings changed via the Print dialog boxes will take precedence over settings made at the imager.

5-2 Printing from Windows via PostScript

Technical Manual

Changing Horizon PostScript Parameters—Windows 2000 and XP

NOTE:

This procedure assumes that the PostScript driver for the Horizon imager has already been installed on the workstation. For more information, refer to the “Windows 2000 Driver Installation—Horizon” or “Windows XP Driver Installation—Horizon” Technical Brief. Refer to the

Horizon User’s Manual

for information on other versions of Windows.

To change the

PostScript

parameters in

Windows 2000

and XP

1. Initiate the print job from the Windows application.

The Print dialog box displays.

2. Make sure that the Horizon imager is the selected printer.

3. Click the

Properties

button.

The Document Properties dialog box displays.

4. Click the

Advanced

button.

The Advanced Options dialog box displays.

Printing from Windows

via PostScript

Horizon Starter Manual 5-3

5. Specify a Horizon media size and type combination from the

Paper Size

drop-down list. The Horizon media choices begin

with “HZ.”

6. To specify any of the other Horizon PostScript parameter

settings, scroll to the

Printer Features

list of parameters.

7. When you are done changing settings, click OK to save your

changes.

The settings you have saved will be in effect for the current session of the application from which you are printing. If you open a new session of the application or print from a different application, the parameters revert to their default settings.

5-4 Printing from Windows via PostScript

Default Print Job Settings

Every print job has parameters associated with it that control how the job is to be processed (for example, media size and type, scaling, gamma, contrast, and so on).

The Horizon imager has a complete set of media type/size, sheet, and image parameter of a print job. The default settings can be viewed and changed through the control panel. Default settings are applied when no other source, such as the application or PostScript driver, supplies settings.

CAUTION

affect prints made by other users. Use Job Settings to avoid affecting other users.

Most DICOM applications support some, if not all, image and sheet settings. Commonly-supported settings include Dmin, Dmax, and trim lines.

Since any setting that appears in the control panel also appears in the PostScript driver, it is usually more convenient to change settings in the driver rather than in the control panel of the Horizon Imager.

Refer to the the print job parameters that can be changed.

Use caution when changing the imager default settings. Changes could

Horizon Imager Technical Manual

default settings

for a summary of

for every

Default Print Job Settings

Horizon Starter Manual 6-1

Changing the Default Settings

Changing the Default Media Type and Size

One default media is specified for grayscale images, and one for color images.

In practice, the PostScript driver or DICOM application will override the Default Media setting. Default Media is available for the small number of installations for which this is not the case.

When the imager receives a grayscale image, it prints the image to the default grayscale media type and size, unless otherwise specified. Likewise, when the imager receives a color image, it prints the image to the default color media type and size.

To access the

Default Media

settings

ENTER

Default Media

Grayscale

option, then

Color

. A settings

1. Press the key.

2. Use the and keys to select the

press the key.

3. Select the desired image type—

menu option is displayed for each available media type supported by your imager.

In addition to the settings options, the Default Media menu also contains an option to reset the settings.

6-2 Default Print Job Settings

Changing the Default User Settings

Default User Settings are located in the Administrative-level Main Menu options.

To access the

Default User

Settings

1. Press the key and, while holding it, press the key.

2. Use the and keys to select the

then press the key. A settings menu option is displayed

ENTER

Default User Settings

option,

for each available media type supported by your imager.

In addition to the settings options, the Default User Settings menu also contains an option to reset the settings.

CAUTION

being shipped (for example, to accommodate a special OEM configuration), resetting to the factory defaults will not restore the “as shipped” settings. Instead, they will be reset to the standard factory default values.

CAUTION

caution when changing default settings. Typically, it is better to specify sheet and image parameter settings from the DICOM application or a PostScript printer’s settings, or use a Job Settings file that contains the values you need. For information about Job Settings files, refer to the

If the imager’s settings were changed from the factory defaults

Resetting to the factory defaults will affect prints made by other users. Use

Horizon Imager Technical Manual

prior

Horizon Starter Manual 6-3

Default Print Job Settings

Preventive Maintenance

Recommended Maintenance Schedule

The major cause of degraded imager performance and image output quality is dirt and dust. Perform the following preventive maintenance periodically.

Table 7-1. Recommended Maintenance Schedule

Maintenance Schedule Procedure on

Preventive Maintenance

Clean the thermal print head and nosepiece

Clean the platen roller and donor guide bar

Clean the pick tires • Every 1000 sheets, or more often in dirty

• Every 1000 sheets.

• If you notice image quality problems.

• If there is visible accumulation of debris.

• Every 1000 sheets.

• If you notice image quality problems.

• If there is visible accumulation of debris.

• If the imager has trouble printing.

conditions.

• If the imager has trouble picking sheets from a cassette.

• If the imager has trouble printing.

page 7-3

page 7-7

Horizon Start Manual 7-1

Table 7-1. Recommended Maintenance Schedule (cont.)

Maintenance Schedule Procedure on

Clean the barcode reader window

Clean the cassette area, sheet exit area, receive trays, basement, and imager cabinet with a platen roller wipe (refer to “Horizon Cleaning Kits” below)

Film calibration This calibration is done automatically whenever a

Every 12 months.

Every 2000 sheets to eliminate dust buildup and prevent dirt from getting inside the imager.

new cassette is inserted for the first time. You can also run this calibration manually at any time (for example, if it has been more than three months since the cassette was calibrated).

Horizon Cleaning Kits

The following cleaning kit is available to help you properly maintain the Horizon imager:

•

The Horizon Cleaning Kit (catalog no. SP-00130) includes special wipes that you will need to clean the thermal print head, platen roller, pick tires, and other internal components.

Horizon User’s Manual

page 8-1

Some Horizon users may prefer to use the Horizon Cleaning Cassette to clean the pick tires, rather than using the platen roller cleaning wipe. The Horizon Cleaning Cassette, part number SP-00279, can be ordered by contacting your Codonics representative.

To order additional cleaning kits, contact Codonics at:

Phone: +1.440.243.1198 Toll Free: 800-444-1198 (USA Only) Fax: +1.440.243.1334 Web: www.codonics.com

7-2 Preventive Maintenance

Cleaning the Thermal Print Head and Platen Roller

Preventive Maintenance

1. Press the imager’s key.

The Main Menu displays.

2. Select the

Open Top Cover

menu option.

The imager pauses and, after up to a minute to allow internal components to cool, the top cover pops partially open.

3. Open the top cover all the way.

If a color ribbon is loaded, go to step 4. Otherwise, go to step 7.

4. Remove the color ribbon, as shown in the following figure.

Spring-loaded

spindles

NOTE:

Care should be taken to protect the ribbon from dust and dirt when not loaded in the

imager. Avoid resting the ribbon on a table; static charge will attract dust from the table top.

Horizon Start Manual 7-3

5. From the menu option.

Open Top Cover

menu, select the

Move Ribbon Carriage

6. Press the key to move the ribbon carriage down and out of

the way.

7. Locate the print bead and nosepiece, shown in the following figure.

Carefully wipe along

print bead until clean

Nosepiece

Print bead

CAUTION

• Use only the print head cleaning wipe when cleaning.

• Do not touch the glass surface of the thermal print head with fingers; wearing gloves is advised.

WARNING The thermal print head may be hot.

7-4 Preventive Maintenance

To avoid thermal print head damage:

8. Using the print head cleaning wipe provided with the imager’s cleaning kit, carefully wipe back and forth along the entire length of the print bead line with moderate pressure. The cleaning wipe may become discolored. Repeat the back and forth motion until the print bead is completely clean.

9. Clean any dust or other contaminants from the nosepiece.

10. Looking in from the side of the imager, locate the orange or white platen roller and donor guide bar, shown in the following figure.

Preventive Maintenance

11. If the

Move Ribbon Carriage

to return to the

12. From the option.

Donor

guide bar

Open Top Cover

Platen Roller

(orange or white)

menu is displayed, press the key

menu.

menu, select the

Rotate Platen

The

Rotate Platen

menu is displayed.

13. Using the platen roller cleaning wipe provided with the imager’s cleaning kit, rub the wipe in one direction only along the entire length of the platen roller from end to end until all visible contaminants are gone. Do not rub back and forth.

Horizon Start Manual 7-5

Press the or key to incrementally rotate the platen roller

so that you can clean its entire surface.

CAUTION

Damage to the platen roller may occur if the

Use only the platen roller cleaning wipe when cleaning the platen roller.

print head cleaning wipe

is used.

14. Clean any dust or other contaminants from the donor guide bar using the platen roller or print head cleaning wipe provided with the imager’s cleaning kit.

15. Wait for the thermal print head and platen roller to dry thoroughly.

CAUTION

the imager. Allowing the head to heat up again while still wet will cause damage.

The thermal print head must be completely dry before attempting to use

If you need to reload the color ribbon, go to step 16. Otherwise go to step 18.

16. From the menu option. Press the key to move the ribbon carriage up

Open Top Cover

menu, select the

Move Ribbon Carriage

so you can reload the color ribbon.

17. Reload the color ribbon, as shown in the following figure.

Spring-loaded

18. Close the top cover.

7-6 Preventive Maintenance

spindles

Black (Supply)

Gray (Take-up)

Cleaning the Pick Tires

Some Horizon users may prefer to use the Horizon Cleaning Cassette to clean the pick tires, rather than using the platen roler cleaning wipe. The Horizon Cleaning Cassette, part number SP00279, can be ordered by contacting your Codonics representative.

Preventive Maintenance

1. Press the imager’s key, and wait until the imager enters the

PAUSE

Paused state.

2. Remove the receive trays, as shown in the following figure.

Receive trays

10"

14"

WARNING With the receive trays removed, touch only those internal components that are colored green (except for the pick tires, refer to the figure on page xx). Remove rings, ties, jewelry, and other items, and tie back hair, so that they do not fall into or get caught in the imager.

Horizon Start Manual 7-7

3. Place the receive trays on a flat surface, as shown in the following figure.

Correct

Incorrect

4. Remove any cassettes from the supply slots.

5. Locate the pick tires.

There are three pickers, one for each supply slot. The topmost picker is shown in the following figure.

Pick tires

7-8 Preventive Maintenance

Picker

6. Using the platen roller cleaning wipe provided with the imager’s cleaning kit, wipe around each pick tire with the cleaning wipe. The cleaning wipe may become discolored.

Preventive Maintenance

CAUTION

to remove and could eventually damage the tires.

CAUTION

tires could be damaged if you use the print head cleaning wipe.

Do not touch the pick tires with fingers; body oils from your fingers are hard

Use only the platen roller cleaning wipe when cleaning the pick tires. The

7. Wait for the pick tires to dry thoroughly.

8. Replace the receive trays and any media cassettes that were removed.

Horizon Start Manual 7-9

Film Calibration

Film calibration is the process of characterizing a given combination of imager and compensate for imager-to-imager variation and supply cassette-to-cassette variation.

DirectVista

grayscale film to allow the imager to

Film Calibration

To perform a

film

calibration

When a for the first time, the imager will print a test sheet and read that test sheet with the built-in densitometer, then recalibrate based on the results.

You can also perform a film calibration manually.

1. Press the key.

2. Select the following menu options:

3. Select the appropriate supply slot, then press the key.

NOTE:

loaded, the calibration will not run.

DirectVista

The Main Menu displays.

Utilities

Film Calibrate

The Film Calibration menu displays, allowing you to choose the supply slot (referred to as Cassette 1, 2, or 3) in which the

DirectVista

The imager prints a test sheet, recalibrating that cassette based on the result.

If the selected supply slot does not have a

grayscale film cassette is loaded into the imager

grayscale film cassette is loaded.

ENTER

DirectVista

grayscale film cassette

Horizon Starter Manual 8-1

Troubleshooting

Sources of Status Information

Control Panel

The control panel has when the imager needs attention.

ALERT

and

FAULT

indicators, which light

Error Log

The imager logs error messages to a file.

1. Press the key.

The Main Menu displays.

2. Select the following menu options:

Utilities

Error Log

Online Help for Displayed Messages

You can display help text for a message displayed in the Status window by moving the selector arrow to the message, then pressing

HELP

the key.

Troubleshooting

Horizon Starter Manual 9-1

Troubleshooting Tables

Table 9-1. Startup and Print Job Troubleshooting

Problem Possible Causes Solutions

Imager does not power up when pressing the

(power) key at the control panel.

Control panel display shows an error during startup.

Imager does not respond to pressing any control panel keys.

Imager is not turned on.

Power cord is not properly connected.

No power at the outlet.

Internal fuse or power supply is bad.

Hardware component failed to initialize, component failure.

Imager software has crashed.

Push the power rocker switch at the back of the imager to the 1 (on) position,

then retry pressing the key at the control panel (refer to “Powering On the Imager—First Time” on page 1-8).

Reset power cord on back of imager.

Try plugging another device into the outlet to check whether there is any power. If there isn’t power to the outlet, then check to see why.

The internal power supply contains an integrated fuse which is not user serviceable. Contact technical support.

Cycle power by pushing the rocker switch at the back of the imager to the 0 (off) position. Wait 10 seconds. Refer to “Powering On the Imager—First Time” on page 1-8. If this does not clear the condition, contact technical support, making a note of the error message.

Press and hold down the key at the control panel to force a shutdown. Wait

for the imager to power down, then press the key again to restart.

9-2 Troubleshooting

If this does not clear the condition, then cycle power. Refer to “Powering On the Imager—First Time” on page 1-8).

If this still does not clear the condition, contact Codonics technical support.

Table 9-1. Startup and Print Job Troubleshooting (cont.)

Problem Possible Causes Solutions

Print jobs have been sent but the A

CTIVE light never

flashes.

Images transfer but no sheet is printed.

Internal problem with imager or with network connection.

Trying to use an unsupported feature (for example, unsupported media, or the source—DICOM or PostScript—is not supported on your imager).

A temporary feature key has expired.

Correct media not loaded.

A temporary feature key has expired.

Check that network cable is properly connected.

Check that the Horizon imager’s network settings are correct.

Check that the Horizon imager’s IP address is set correctly at the host sending the print job.

Check that you are using only features that were purchased for and enabled on the imager.

Check the error log using the Error Log function to see whether a required feature is not enabled. Contact your Codonics representative to purchase a permanent corresponding feature key.

Look for message at the control panel status window, and load that requested media type.

Check the error log using the Error Log function to see whether a required feature is not enabled. Contact your Codonics representative to purchase a corresponding permanent feature key.

Troubleshooting

Image transfers but the image’s cell on the printed sheet is empty. Instead, the cell contains the message “image processing failed.”

Trying to use an unsupported feature.

Check that you are using only features that were purchased for and enabled on the imager.

Unknown or corrupt image file format. Make sure images being sent to the

imager are one of the supported formats.

Make sure the sending application is not sending corrupt or incomplete images.

Reinstall imager software.

Horizon Starter Manual 9-3

Table 9-1. Startup and Print Job Troubleshooting (cont.)

Problem Possible Causes Solutions

Sheet and/or image settings on printed sheets do not reflect what is set through the control panel.

Status screen indicates “Head cooling, please wait ...” for extended period of time (greater than one minute), or this message displays often.

Settings entered through the DICOM application interface a Job Setting are overriding the imager’s Default User Settings.

Improper ventilation. Allow at least 10 cm (4 in.) at back and

To use the Default User Settings specified at the control panel, select a Horizon imager Called AE Title that does not specify any Job Settings parameters (for example, Print_SCP). Also, do not specify any custom settings through the DICOM application interface or PostScript printer settings. All settings will then defer to the imager’s Default User Settings.

sides of imager.

Move imager to a cooler location.

Table 9-2. Sheet Jam Troubleshooting

Problem Possible Causes Solutions

Sheet jams or misfeeds. The imager is being operated in an area

of high or low humidity that is outside of the specified range for the imager. This can cause the media to curl.

Check the media for curling or other distortion. If there is distortion, replace the media. Try to control temperature and humidity in the area where the imager is located, or move the imager to a more suitable location.

9-4 Troubleshooting

Sheet is still jammed in the imager.

Dirty pick tires or platen roller.

Sheets in the cassettes are blocked or stuck together due to heat, humidity, or improper storage.

Receive tray is full.

If a sheet is still jammed in the imager, remove it (refer to “Clearing a Sheet Jam” on page 9-9).

Clean the platen roller (refer to “Cleaning the Thermal Print Head and Platen Roller” on page 7-3) and the pick tires (refer to “Cleaning the Pick Tires” on page 7-7).

To help prevent sheets from sticking together, store cassettes upright (the way they come packed in their shipping boxes), not lying flat.

Remove sheets from the receive tray.

Table 9-3. Image Quality Troubleshooting

Problem Possible Causes Solutions

Scratches (physical abrasions) on the sheet.

Spots or irregular streaks on the sheet.

Clear, hard-edged vertical white streak on all sheets.

Vertical streaking across the entire sheet.

Dark spot that repeats every few inches on the sheet.

Multi-colored jagged streaks on colored sheet.

There is dirt on the thermal print head, or a burr or abrasion on a component in the media path.

Dust on the sheet. Clean the thermal print head and platen

Blown element on the thermal print head or bad cable.

Thermal print head needs to be calibrated.

Dust on the platen roller. Clean the platen roller (refer to

The ribbon may be wrinkled on the spool, or the ribbon is damaged.

Clean the thermal print head (refer to “Cleaning the Thermal Print Head and Platen Roller” on page 7-3).

Perform general cleaning procedures (refer to the

roller (refer to “Cleaning the Thermal Print Head and Platen Roller” on page 7-3).

Perform general cleaning procedures (refer to the

Need new thermal print head or cable. Contact technical support.

Calibrate the thermal print head (refer to the

“Cleaning the Thermal Print Head and Platen Roller” on page 7-3).

Install a new ribbon [refer to “Changing the Ribbon (ChromaVista)” on page 3-7] and make another print.

Horizon User’s Manual

Horizon Technical Manual

Troubleshooting

Table 9-4. Media Cassette and Ribbon Troubleshooting

Problem Possible Causes Solutions

Printed sheets are falling from the imager.

Receive tray is full.

Imager is angled forward.

Remove the sheets from the receive tray.

Slightly raise height of surface below front feet of imager.

Horizon Starter Manual 9-5

Table 9-4. Media Cassette and Ribbon Troubleshooting (cont.)

Problem Possible Causes Solutions

The imager cannot read the cassette barcode.

The imager indicates that the barcode is invalid.

The imager indicates that the media is contaminated or that the sheet count has been exceeded.

The imager indicates that media needs to be loaded.

Imager does not recognize that cassette is present.

If the cassette is valid, the barcode label may not be correctly positioned or the barcode reader window may be dirty.

There is a problem with the cassette’s barcode.

Additional sheets were inserted into the supply cassette beyond what was originally packaged.

The printer has been jamming.

A print job was received that requires a media type/size that is not currently loaded.

The cassette is loaded but not seated properly.

If the imager does not respond to having the cassette inserted in any of the slots, the software may not be operating properly.

Check the barcode label position and/or clean the barcode reader window. If this does not work, manually enter the barcode number (refer to the

User’s Manual

Contact your Codonics representative.

For quality control reasons, you cannot add sheets to a supply cassette.

Perform general cleaning procedures (refer to the

Load the appropriate cassette or purge the print queue to remove that job (refer to “Purging Print Jobs” on page 9-19).

Reseat the cassette.

Reboot the imager.

Horizon User’s Manual

Horizon

The imager indicates that a media supply cassette is not supported.

The imager indicates that the receive trays must be inserted.

The control panel indicates that no ribbon is loaded, when a ribbon is loaded.

9-6 Troubleshooting

Cassette sensors are dirty.

If only one slot is not working, that slot’s cassette sensor may have failed.

The imager does not support that media type/size option.

The receive trays are not installed, or are not seated properly.

The ribbon currently loaded is not a Codonics ribbon.

Failed ribbon sensor.

Clean the cassette sensors. Contact technical support for details.

Move the cassette to a different slot. Then contact technical support.

Contact your Codonics representative to purchase that media option.

Properly install the receive trays.

You must use Codonics ribbon.

Contact technical support.

Table 9-4. Media Cassette and Ribbon Troubleshooting (cont.)

Problem Possible Causes Solutions

Film calibration failed. Film too light or too dark.

The film is facing the wrong way.

A jam prevented the film from moving.

There is a problem with the imager. For example, two films were picked at once, or the imager is outside its operating temperature.

Table 9-5. Miscellaneous Troubleshooting

Try using another cassette, or move the cassette to another slot.

Flip the top sheet of media upside down and repeat calibration. If callibration is successful, call technical support if you believe that all sheets in the cassette have been loaded upside down. For quality control reasons, media should never be reloaded into a cassette.

Check for and correct any sheet jams.

Wearing rubber gloves, carefully fan the media. To help prevent sheets from sticking together, store cassettes upright (the way they come packed in their shipping boxes), not lying flat.

Make sure that the imager fan is working, and that the room is within the proper temperature and humidity operating ranges (refer to Appendix A for operating specifications).

Troubleshooting

Problem Possible Causes Solutions

Control panel displays “Invalid smart card.”

Experiencing connection errors at console or workstation from which DICOM print jobs are sent.

Smart Card is not firmly seated.

Incorrect Smart Card is inserted from another model imager.

Smart Card is damaged.

Running DICOM Lite on imager, and need more connections than is provided by DICOM Lite.

Remove and insert the Smart Card.

Reinsert the imager’s original Smart Card.

Contact technical support for a replacement.

Contact technical support about upgrading to full DICOM.

Horizon Starter Manual 9-7

Codonics Horizon User manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface