cocoweb FRISCO, CROATAN, CHESAPEAKE User Manual

FR FRISCO

CR CROATAN

CH CHESAPEAKE

USER MANUAL

cocoweb

TM

Living

AC Motor Ceiling Fans

Rev. 1 (06/14) AC HS-33

CAREFULLY READ THESE INSTRUCTIONS IN THEIR ENTIRETY

BEFORE BEGINNING INSTALLATION. SAVE THESE INSTRUCTIONS

FOR FUTURE REFERENCE.

IMPORTANT SAFEGUARDS

Installation of fans and electrical work may present a possible shock or fire
hazard if improperly installed or used. All electrical work should be performed
in accordance with all federal, state and local safety regulations and require
proper grounding. All work should be performed by a certified electrician.
Before starting installation, turn OFF electricity at the main fuse or circuit
breaker that controls the power to the fixture/room you are working on.

Means for disconnection must be incorporated in the fixed wiring in accordance
with wiring rules. Fans and light MUST be grounded. Bracket MUST be firmly
attached to a solid structure and MUST be nailed between beams if timber
option is required.

All set screws must be checked and retightened where necessary
before installation.

SAFETY

Only approved COCOWEB speed controllers should be used for the
operation of COCOWEB fans. The use of unauthorized controllers will
void the warranty.

DO NOT mix blades from one fan to another. All blades MUST be
replaced if damaged.

To reduce the risk of personal injury, do not bend the blade brackets when
installing the brackets, do not balance the blades, and do not clean the fan while
it is in motion. Do not insert foreign objects in between rotating fan blades.

WARNING

1

•

•

•

•

•

•

10

feet (3.05M)

CAUTION: To Reduce The Risk Of Electric Shock, Disconnect The Electrical
Supply Circuit To The Fan Before Installing Light Kit.

3

ASSEMBLY DRAWING

A

B

C-1

D

E

F

G

H

C

I

A. Fan Motor Assembly

Ceiling-suspended fan assembly

B. Canopy

C-1. Fan Blade

C. Fan Blade

D. Mounting Bracket
E. Downrod Assembly
F. Glass Bowl
G. Downrod Cover
H. Remote Control
I. Balancing Kit

a. Blade' Screw
b. Mounting Bracket' Screw

WARNING:

DO NOT INSTALL OR USE FAN IF ANY
PART IS DAMAGED OR MISSING.

a

b

1.Secure the hanger bracket to ceiling beam or a suitable piece of timber
inserted between the ceiling beams. Cocoweb recommends the
bracket be attached with two (2) long screws as supplied within the
package. (See fig 1)

NOTE: Cocoweb assumes that installation of this ceiling fan is carried
out as per the instruction manual (i.e. mounted to a solid timber structure).
It is the purchasers responsibility to ensure that the installing electrician has
carried out the installation of this ceiling fan as per the instruction manual.
Should any noise emanate from this ceiling fan, it is the purchasers
responsibility to have their electrician check the installation of the fan. Steel
beams, grid ceiling and flexible surfaces will not absorb vibration and may
cause some audible noise due to vibration. THIS IS NOT A FAULT AND IS
NOT COVERED UNDER WARRANTY.

HOW TO ASSEMBLE

4

Fig 1

Ceiling

Wood Screws and
Flat Washers

Ceiling-suspended fan installation method

5

3.Withdraw six (6) screws from the upper housing and remove the upper
housing from the fan assembly. Assemble the blades (one at a time) to
the fan mounting disc, making sure the blades are correctly oriented.
Fasten each blade with three (3) screws and fibre washers as supplied
and tighten. (See fig 2-1, fig 2-2)

Warning: Do not mix blade sets from one fan to another. If only one blade
is damaged you are still required to replace with a complete new set. Do
not over tighten the blades screws as this may cause creaking noises
which are not covered by warranty.

Replace upper housing making sure the reverse switch marking lines up
with the reverse switch and refasten with the six (6) screws and washers
previously withdrawn.

Fig 2-2

SCREW

BLADE

FAN

Fig 2-1

7

REMOVING AND REPLACING THE LIGHT BULBS/SHADE

Carefully twist light shade counter-clockwise and lower to remove, to refit,
place light shade in fitting and twist clockwise. Do not over tighten.

Fit only 13 Watt (maximum) ES (E26) x 2 Bulbs (SBCFL Type).

Lighting kit installation guide

8

Always ensure the fan is set to 'OFF' and the blades have stopped
rotating prior to changing the direction of the blades.

The reverse switch on the fan should be set on 'SUMMER' (Forward)
during warmer seasons to move the blades in an counter-clockwise direction,
and

'WINTER' (Reverse) during cooler
seasons to move the blades in a
clockwise direction. (See fig 4)

USE IN ALL SEASONS

Fig 4

WIRING DETAILS

AC

MOTOR

PINK

YELLOW

GREY

BLACK

WHITE

BLUE

WHITE

RED

LIGHT

CAPACITOR

PINK

GREY

BLACK

WHITE

PINK

RED

GREY

WHITE

9

This fan is equipped with a canopy type remote control unit for controlling
the fan speeds and light kit, please refer to the instruction sheet packed
with the control unit for more information about the wiring and installation.

REMOTE CONTROL

(OPTION)

SUPPLY CIRCUIT

GROUND

BLUE

BROWN

RED

RECEIVER

GREEN

GROUND TO DOWNROD

BLUE

BROWN

ORANGE

RED

OUTLET
BOX

RED

NOTE: Once ground wires are connected, carefully tuck wires and marrette
into the top canopy making sure that the wires are clear of the ball joint and
down rod when positioned in the mounting bracket.

10

(OPTION)

WALL CONTROL

L N

FAN

BLACK

BLACK

BLUE

BLACK

BLUE

WHITE

WHITE

TO NEUTRAL

WHITE

BLUE

BLACK

BLUE

BLACK

WHITE

9

This fan is equipped with a canopy type remote control unit for controlling
the fan speeds and light kit, please refer to the instruction sheet packed
with the control unit for more information about the wiring and installation.

REMOTE CONTROL

(OPTION)

SUPPLY CIRCUIT

GROUND

BLACK

WHITE

WHITE

WHITE WHITE

RECEIVER

GREEN

GROUND TO DOWNROD

BLUEBLUE

BLACK

BLACK BLACK

OUTLET
BOX

NOTE: Once ground wires are connected, carefully tuck wires and marrette
into the top canopy making sure that the wires are clear of the ball joint and
down rod when positioned in the mounting bracket.

10

(OPTION)

WALL CONTROL

L N

FAN

BLACK

BLACK

BLUE

BLACK

BLUE

WHITE

WHITE

TO NEUTRAL

WHITE

BLUE

BLACK

BLUE

BLACK

WHITE

13

Cocoweb Two Year Limited Warranty

WARRANTY STATEMENT:
COCOWEB.COM, INC warrants this product for a period of TWO YEARS LIMITED WARRANTY FROM THE ORIGINAL DATE OF
PURCHASE for residential situations, subject to the following conditions:

IMPORTANT NOTICE: COCOWEB.COM, INC WARRANTS THIS PRODUCT FOR TWO YEARS LIMITED WARRANTY (PARTS
INCLUDED), COCOWEB.COM, INC ONLY WARRANTS THE FAN AGAINST FAULTY WORKMANSHIP AND SUBJECT TO THE
CONDITIONS AND PROVISIONS SET OUT BELOW.

1) This Warranty is voided if your fan is not installed in the United States. Warranty does not transfer from the original purchaser. All
ceiling fans replaced under warranty are only warranted for the balance of the warranty period.

2) The TWO YEAR warranty does not extend to fan accessories such as remote kits AND light fittings (INCLUDING GLASS LIGHT
SHADES) that have been fitted during or after the original ceiling fan installation. All wall controllers, ballasts, light fittings and remote
controllers included in the original carton ONLY carry a ONE YEAR waranty period. Remote control, wall control and light kits must be
COCOWEB.COM, INC approved and branded units, any other branded unit will VOID the warranty. Globes are only covered under
warranty within one year of the date of purchase only if it is due to a defect in material or workmanship. Any changes to plated and/or
painted finishes due to climatic conditions or other circumstances deemed to be beyond the control of COCOWEB.COM, INC or their
authorized agent are NOT covered under this warranty. Threaded components such as blade nuts and screws can work slightly loose
during normal operation. These should be tightened regularly to ensure the fan does not develop operational noise. If noise does develop,
check this aspect before requesting service. THIS IS NOT COVERED UNDER WARRANTY.

PLEASE NOTE: ALL CEILING FANS WILL MAKE SOME AUDIBLE NOISE, THIS WILL BE MOST EVIDENT AT NIGHT AND
ESPECIALLY ON LOW SPEED SETTINGS, SLIGHT ELECTRICAL FLUCTUATIONS WILL CAUSE THIS, IT IS “NOT” COVERED
UNDER WARRANTY. ALL SIGNALS SENT THROUGH BY THE ELECTRICAL SUPPLIER FOR OFF PEAK HOT WATER AND OTHER
SIGNALS (RIPPLE CONTROL SIGNALS), FOR EXAMPLE STREET LIGHTING, MAY CAUSE INTERMITANT HUMMING NOISES IN
THE CEILING FAN, THIS IS NOT COVERED UNDER WARRANTY. A LIGHT FITTING WILL OFTEN ACCENTUATE NOISES AND
VIBRATIONS AND CAN BE TRACED TO LOOSE GLASS FITTINGS OR OTHER COMPONENTS, THIS IS NOT COVERED UNDER
WARRANTY.

This warranty does not apply: (a) to cosmetic damage, including but not limited to scratches and dents; (b) to damage caused by use with
another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (d) to damage
caused by operating the COCOWEB.COM, INC product outside COCOWEB.COM INC’s published guidelines; (e) to damage by service or
modifications performed by anyone who is not an authorized representative of COCOWEB.COM, INC; (f) to defects caused by normal
wear and tear or otherwise due to the normal aging of the COCOWEB.COM, INC product.

PLEASE NOTE: COCOWEB.COM, INC assumes that installation of this ceiling fan is carried out as per the instruction manual (ie.
mounted to a solid timber structure). All installation, re-installation and de-installation costs of the fan are the sole responsibility of the
original user or purchaser. It is the purchasers responsibility to ensure that the installing electrician has carried out the installation of this
ceiling fan as per the instruction manual. Should any noise emanate from this ceiling fan, it is the purchasers responsibility to have their
electrician check the installation of the fan. Steel beams, grid ceilings and flexible surfaces will not absorb vibration and may cause some
audible noise due to vibration. THIS IS NOT A FAULT AND IS NOT COVERED UNDER WARRANTY.

COCOWEB.COM, INC covers manufacturing faults associated with the fan per the above warranty provisions. The warranty will not cover
the entry of foreign matter or influences to the product including but not limited to liquid, moisture, dirt, dust or electrical fluctuations. Power
supply faults or influences resulting in damage to this product are not covered under this warranty. The warranty does not cover any loss,
damage or delay directly or indirectly caused by any malfunction of or defect of or failure of the product other than stated in this warranty.

14

PLEASE NOTE: STAINLESS STEEL REQUIRES REGULAR CLEANING, “TEA STAINING” IS A COMMON OCCURRENCE WITH ALL
TYPES OF STAINLESS STEEL, THIS IS NOT A FAULT OF THE PRODUCT AND IS “NOT COVERED UNDER WARRANTY”.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING,
BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IN
RESPECT TO ANY COCOWEB.COM, INC FAN MOTOR OR OTHER FAN PART, IS EXPRESSLY LIMITED TO THE PERIOD OF THE
EXPRESS WARRANTY SET FORTH ABOVE FOR SUCH MOTORS AND OTHER PARTS.

IMPORTANT NOTICE:
A COMPLETED WARRANTY CARD MUST HAVE BEEN SUBMITTED TO CLAIM A WARRANTY, THE WARRANTY CARD IS
INCLUDED WITH THIS PRODUCT. COCOWEB.COM, INC MAY ALSO REQUIRE OR REQUEST THE CUSTOMER TO INCLUDE THE
PURCHASE RECEIPT, ELECTRICIAN’S INSTALLATION COMPLIANCE CERTIFICATE, RECEIPT AND LICENSE NUMBER, THE
PURCHASER’S FULL NAME AND DETAILS, THE FULL NATURE OF THE FAULT AND THE SERIAL OR P.O. NUMBER.

If during the warranty period, you submit a valid claim to COCOWEB.COM, INC, COCOWEB.COM, INC will, at its option, (i) repair the
COCOWEB.COM, INC product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the
COCOWEB.COM, INC product with a product that is at least functionally equivalent to the COCOWEB.COM, INC product and is formed
from new and/or previously used parts that are equivalent to new in performance and reliability, or (iii) exchange the COCOWEB.COM,
INC product for a refund of your purchase price.

If the product is not functioning properly, please contact a COCOWEB.COM, INC representative. A COCOWEB.COM, INC representative
will help determine whether your product requires service and, if it does, will inform you how COCOWEB.COM, INC will provide it.

If COCOWEB.COM, INC determines that your product is eligible for warranty service, you may send your product to the authorized
location for servicing. COCOWEB.COM, INC does not pay for de-installation, re-installation or shipping costs to our locations. Once
service is complete, COCOWEB.COM, INC will return the product to you.

In the instance, COCOWEB.COM, INC determines that the warranty service can be accomplished without the return of the lamp, such as
replacing a part, COCOWEB.COM, INC will ship you a replacement product or part accompanied by instructions on installation, if
applicable, and any requirements for the disposal of the replaced product or part.

COCOWEB.COM, INC reserves the right to change the methods by which COCOWEB.COM, INC may provide warranty service to you,
and your product’s eligibility to receive a particular method. Service options, parts availability and response times may vary. You may be
responsible for shipping and handling charges.

CUSTOMER SERVICE (PHONE): 888-783-0378

CUSTOMER SERVICE (FAX): 949-535-1229

IMPORTANT: PLEASE DO NOT PHONE THE RETAILER FOR WARRANTY WORK, INSTEAD CALL THE CUSTOMER SERVICE
PHONE NUMBER AT 888-783-0378 OR FAX AT 949-535-1229.

COCOWEB.COM, INC. 42 CORPORATE PARK SUITE 250, IRVINE, CA 92606

Please print or type legibly

This warranty is a replacement warranty only and does not apply to products that have suffered physical abuse, been
dropped, neglected, misused, normal wear and tear or improper use.

To register for your 2 year warranty, complete this warranty card and return it within thirty days of purchase to:

Cocoweb.com, Inc.

42 Corporate Park, Suite 250

Irvine, CA 92606

(or)

Email: [email protected]

(or)

Fax: [phone]

Warranty Registration Card

Name

Address

City, State, Zip code

Phone number

Email address

Product description

Product model number

Where was it purchased?

Order or receipt number

Date of purchase

cocoweb

TM

Living

15